sharing hope - s3.theark.cloud

S H A R I N G HOPE I N C R I S I S

DO YOU KNOW WHAT TO DO WHEN SOMEONE ELSE IS HURTING?

In this training, you are going to learn some of the things you need to know to help someone who has lost hope.

The rest of what you need, you’llget from a relationship with Christ.

It’s His compassion, love, hope, and peace in the midst of the storm that will

make the greatest difference.

Dear Friend,

Thank you for watching the Sharing Hope in Crisis training.

I am excited about what God will do in your life through this training and how He will use you to share His love with those in crisis. We have seen Him do tremendous works of grace through the Billy Graham Rapid Response Team following man-made and natural disasters across the globe.

The training you will receive is designed to help you minister effectively to those in crisis situations, as you share the compassion and love of Jesus Christ, “who comforts us in all our affliction, so that we may be able to comfort those who are in any affliction, with the comfort with which we ourselves are comforted by God” (2 Corinthians 1:4).

Thank you again, and may God richly bless your time and prepare you to be His presence in crisis.

Sincerely,

Franklin Graham President

Dear Friend,

Greetings from the Billy Graham Rapid Response Team!

We are excited you are watching the Sharing Hope in Crisis training and pray it will help you learn ways to share God’s compassion and hope with those you know who have been affected by a tragedy.

Thank you for your heart to comfort and encourage others, and may God bless and equip you through this course.

Sincerely,

Jack W. Munday Billy Graham Rapid Response Team International Director and Specialized Ministries

Training Sessions:

Mission to Respond

Look at Trauma and Suffering

Message to Share

Communication to a Diverse Community

Ministry of Hope

(Access to this training will be open for three months following registration.)

DISCOVERING A PLACE TO SERVE IN THE ARENA OF PAIN AND LOSS

NOTES:

4 I S H A R I N G H O P E I N C R I S I S

“When he saw the crowds, he had compassion for them, because

they were harassed and helpless, like sheep without a shepherd.

Then he said to his disciples, ‘The harvest is plentiful, but the

laborers are few; therefore pray earnestly to the Lord of the

harvest to send out laborers into his harvest.’”

—Matthew 9:36–38

“Now _____________ is the assurance of things hoped for, the conviction of things not seen.” —Hebrews 11:1

But despair is the evidence of things seen, the substance of hopelessness. —Victims of crisis

SESSION Mission to ____________________________________

SESSION Look at Trauma and Suffering

SESSION Message to Share

SESSION Communication to a Diverse Community

SESSION Ministry of Hope

SESSION Messenger to _________________________________

THE RRT ____________________________ AND DEPLOYS.

MISSION TO RESPOND

LOOK AT TRAUMA AND SUFFERING

WHO IS THE CHURCH?

WHAT DO WE DO?We participate in the ministry of emotional and spiritual carethrough listening, practical assistance, and offering hope todemonstrate God’s love.

When people suffer ...... the church needs to be prepared to compassionately and appropriately respond to share God’s hope. Whether it’s a natural or man-made disaster, people are deeply impacted with trauma and grief.

Will you, as the church, be there as a representative of Christ to serve their needs and share His hope?

S H A R I N G H O P E I N C R I S I S I 5

HELPING OTHERSCHRIST: THE FIRST FIRST-RESPONDER“For God so loved the world, that he gave his only Son, that whoever believes in him should not perish but have eternal life. For God did not send his Son into the world to condemn the world, but in order that the world might be saved through him.” —John 3:16–17

“Now may our Lord Jesus Christ himself, and God our Father, who loved us and gave us eternal comfort and good hope through grace, comfort your hearts and establish them in every good work and word.” —2 Thessalonians 2:16–17

Ambassadors 2 Corinthians 5:20

Body of Christ 1 Corinthians 12:27

Ministers 2 Corinthians 3:6

NOTES:

TRAUMA• Is usually a sudden, unexpected, or challenging ____________ • An incident where ____________ or serious injury or loss is threatened• In most cases, is overwhelming and can exceed one’s ____________ coping abilities

TRAUMA OFTEN DISRUPTS• Safety• _______________• Control• Esteem• Relationships• Comfort• Faith• Family• Health• Finances• Dreams• _______________

TRAUMA MAY LEAD TO• Silence ... “I don’t have words to describe it.”

• Isolation ... “No one wants to hear my

__________, and they wouldn’t understand.”

• Feelings of hopelessness ... “There was no way to

stop what happened. It will never be the same.”

CONTRIBUTORS TO TRAUMA• Degree of intensity• Level of _____________ casualties • Injury to, or loss of, children• Death or suicide of family members or co-workers• Danger in the aftermath• Duration of effects• Extensive _____________ coverage• Size of community• Perceived safe place


TRAUMA


TRAUMA SYMPTOMS OF TRAUMA1. Cognitive

• _______________• Decision making is difficult• May become disoriented

2. Physical • Excessive sweating• _______________ spells• Rapid breathing • High blood pressure

3. Emotional • Shock• _______________• Feeling overwhelmed • Hopelessness • Depression

4. Behavioral • Change in personality• Eating __________ may change• Lack of personal hygiene • Withdraw from __________ • Reliance on drugs and alcohol

5. Faith • Question God and personal beliefs• __________ toward God• Spiritual emptiness or guilt • Withdraw from a __________ community

EXPECTED EMOTIONS• Numbness • Feeling detached or overwhelmed • Distressingly vivid __________ • Uncontrollable crying • Sleep-related difficulties • Easily startled • _______________ on alcohol or drugs• Isolation, fatigue, or lack of motivation • Feelings of guilt or hopelessness

Post-traumatic stress is a normal, predictable

psychological reaction to a traumatic event. Such

reaction is characterized by recollections of the

trauma, sleep disturbance, hyperstartle reactions,

hypervigilance, and avoidance behaviors.

TRAUMA CAUSES STRESS• Eustress:

Stress that is deemed healthful or gives one the feeling of fulfillment

• _______________:

Stress of great pain, anxiety, sorrow, or affliction; acute physical, emotional, or spiritual suffering

Knocked down, but will bounce back

• Dysfunction:

Stress resulting in abnormal or impaired ability to meet functional responsibilities

Knocked down, but cannot bounce back to meet functional responsibilities without help or intervention

Psychological crisis: An acute response to a trauma,

disaster, or other critical incident wherein:

1. Psychological homeostasis (balance) is disrupted (increased stress).

2. One’s usual coping mechanisms have failed.

3. There’s evidence of significant distress, impairment, dysfunction.

NORMAL REACTIONSto an abnormal situation


WHY HELP PEOPLE WHO SUFFER?To demonstrate GOD’S LOVE by offering HIS HOPE AND COMFORT when it’s needed the most!

NOTES:

SUFFERING IN SCRIPTURE• Direct __________ of Satan Job: God gave permission (Job 1:12)

• Disobedience Jonah: Disobeyed to preach (Jonah 1–2)

• Obedience Disciples: Boatload of trauma (Mark 4:35–41)

• God to be _______ Blind man: No sin (John 9:1–5)

THE “WHY” QUESTIONS• Why did it happen to me?

• Why now?

• Why can’t I get answers?

• Why would a loving God let this happen?

• Why hast Thou forsaken me?

IS GOD STILL GOOD WHEN IT HURTS?HUMAN THINKING:

• Goodness = comfort and pain free

Surgery hurts but is good.

Birth hurts but is good.

• Goodness vs. comfort

• ____________ is not

always good.

• Goodness is not always comfortable. All that God permits in our life, He desires for our good!

FOR FURTHER THOUGHT: • Have you ever suffered? Did any good come out of it? • Do you know anyone who is suffering? • Has helping someone who suffered changed you? If so, how?

WHAT ABOUT THE GOSPEL?• Appropriate ____________ and use

• Holy Spirit “nudge”

• Process of bringing hope

• Appropriate ____________ and tools

• Opportunity vs. being opportunistic

• Follow-up strategies

THE GOSPEL & INTENT• God’s ____________ and plan. John 3:16

• Sin separates us from God. Romans 3:23; 6:23

• Christ ____________ and rose for us. Romans 5:8

• Receive Him. Romans 10:9; John 1:12

• Follow ____________ . Galatians 5:1

• Tell others. Matthew 28:19–20


... That Christ died for our sins

in accordance with the Scriptures, that he

was buried, that he was raised on the third

day in accordance with the Scriptures.

—1 Corinthians 15:3–4

MESSAGE TO SHARE

PSALM 120:1 JEREMIAH 29:11 ROMANS 1:16

GOD'S PLAN___________ PEACE & LIFEJOHN 3:16

OUR PROBLEM___________ SEPARATIONROMANS 3:23; 6:23

GOD'S REMEDY___________ THE CROSSROMANS 5:8 EPHESIANS 2:8–9

OUR RESPONSE___________ RECEIVE HIMJOHN 1:12

What does ministry look like when the message is ________________ ... yet the audience is of every tribe, every people, and every faith?

COMMON MISTAKES• Judgmental or ______________ • Unwelcome “preaching at”; “soapbox” • Trying to “cure” the problem • Being religious • Confusing witnessing, evangelism, and proselytizing • Being theological vs. ______________ • Poor timing • Entitlement of ministry vs. privilege to serve

Witness describes a person giving evidence through word or deed to the work and presence of God; to testify of God and His work in your life.

Evangelizing is sharing the Gospel and allowing listeners to decide for themselves whether to place their faith in Christ. Jesus of Nazareth spoke to the people wherever they gathered to hear Him. Each individual was free to stay or go, believe or not, and be responsible to God alone for his or her decision. Jesus told us, “As the Father has sent me, even so I am sending you” (John 20:21).

Proselytizing is an “unworthy witness” that resorts to manipulation and includes physical coercion, moral constraint, or psychological pressure to accept or convert to a religious belief.

TO A DIVERSE COMMUNITYCOMMUNICATION


NOTES:


THE UNTRAINED CAREGIVER’S THREE BIGGEST MISTAKES1. Presuming their ______________ is “just like your own”

2. Assuming that their immediate need is a sermon

3. Using language they don’t understand

THE CHAPLAIN’S PERSONAL FAITH• Not a call to abandon or “water down” your ______________ beliefs, yet minister with “gentleness and respect” (1 Peter 3:15) • Not required to agree with another’s faith position • Not ______________ to perform services for a person of another faith • Do not “insist” on your own right if it causes another to stumble.

Listening builds trust and opens the door of conversation.

WORDS WE USE • What words “build bridges” in conversations? • What words “build walls” between people and stop conversations?

NOTES:

ACTIVE LISTENING

• Rephrasing: ____________ back the information in your own words.

• Give full attention: Turn your body toward them. Look at their face and eyes.

• Be patient and kind: Don’t speak until they are finished talking and you’ve had time to think about your response. Show that what they have said matters to you.

• Don’t have to ____________ or disagree: You are not there to win a debate or to argue. You are there to be a friend and to minister the love and care of Jesus.

• The point is to allow them to talk: They have suffered. Allowing them to talk is a form of caring for them.

• Listening builds ____________: Trust is a needed component for there to be a conversation. It takes time.

• Listening and asking the right questions: Be kind, gentle, and respectful (see 1 Peter 3:15).

• _______________ vs. closed questions

Voice inflection, tone, body language, hand gestures, eye direction


COMMUNICATIONPROCESS

“HOW AM I DOING?”

“HOW ARE THEY HOLDING UP?”

CHAPLAIN/CAREGIVER FILTERS

ADD EFFECTS OF EXPOSURE TO DIRECT MINISTRY

ADD EFFECTS OF CRISIS AND SEVERE LOSS

SURVIVOR/VICTIM

EXPERIENCES

LOSS

GRIEF

WORDS

ATTITUDE

EXPECTATIONS

TYPES OF QUESTIONS

Open questions

• Fact-finding: aimed at getting information• Follow-up: intended to get more information or an opinion• Feedback: aimed to get clarity of understanding that can make a difference

Closed questions

• A specific question that usually can be answered with a “yes” or “no”

Ask questions that involve the senses, feelings, and the experience.

• How did it make you feel? • What did you see? • Were there any smells you remember? • Is there one thing you can’t shake?

Ask questions that will help them reframe.

• Move from the event to the next step. • “Do you have shelter, family, food ... ?” • “Do you have ... ?” (needs assessment)


NOTES:

TRAUMA LEADS TO GRIEF • Grief is intense _______________ suffering.• Grief is like a fingerprint.

A pastor recently said ...

“In the past six months we had 62 visitors, and _________ percent had a crisis in their life.”

CONTRIBUTORS TO GRIEF1. Material loss • Physical items, familiar surroundings

2. Relationship loss • Inability to touch, love, or _________ to someone

3. Identity loss • Self-image, purpose, hope, or dream

4. Functional loss • Mental, muscular, physical, or neurological

5. Role loss • Position or social order

6. Systemic loss • Residence, ___________, or community

“But in your hearts revere Christ as Lord.

Always be _______________ to give an answer to

everyone ... for the hope that you have. But do this

with gentleness and respect.”

—1 Peter 3:15, NIV

HOPE“Therefore my heart is glad, and my whole being rejoices; my flesh also dwells secure.” —Psalm 16:9

“[He is] the Father of mercies and God of all comfort.” —2 Corinthians 1:3


MINISTRY OF HOPEWHEN GRIEF FOLLOWS TRAUMA

IT'S IMPORTANTTo bridge the Biblical and clinical to share Christ with the broken and suffering!

SHOCK & DENIALSYMPTOMS: • Hopelessness, __________________, despair, numbness, withdrawal, disorientation • Decision making is very difficult.

MINISTRY: • A ministry of presence, __________________, and assistance is very much needed and appreciated.


ANYONEANYWHERE

PLACES OF GRIEF

ANYTIME

A CRISIS CAN HAPPEN TO ...

WHAT DOES APPROPRIATE MINISTRY LOOK LIKE IN TIMES OF GRIEF?

THE PLACES OF GRIEF DO NOT NECESSARILY FOLLOW A PARTICULAR ORDER, MAY NOT ALL OCCUR, AND MAY RETURN MULTIPLE TIMES IN RECOVERY.

NOTES:


ANGER SYMPTOMS: • Frustration, anxiety, __________________ • Cast blame on themselves, relatives, doctors, first responders, and even God MINISTRY: • Proverbs 15:1—“A soft answer turns away wrath.” • Do not try to reason or rationalize, but lovingly listen and acknowledge this is a very difficult time. • __________________ for permission to pray.

BARGAINING* SYMPTOMS: • Feelings of __________________ and personal responsibility • A need to make a deal with God MINISTRY: • Not to bargain, but this could be a ___________ opportunity to share Christ as a free gift. The gift of forgiveness of sins, eternal life, peace, and a hope for the future. • “Let us fall into the hand of the Lord, for his mercy is great” (2 Samuel 24:14).

DEPRESSION* SYMPTOMS: • A tremendous sense of _______________ • Despair • Hopelessness • Thoughts of _______________ • Difficulty with normal routines • A lack of interest and energy to perform even the simplest task • Little interest in others MINISTRY:

• During this time, prayer becomes even more important. Encouragement and attention along with ______________ of hope are very important. Reading the Scriptures to them for extended periods of time will be extremely ______________. • Consider Psalm 119. v. 25 v. 28• Consider Psalms 42 and 88.

NOTES:

*Does not always occur


ACCEPTANCE SYMPTOMS: • Actively beginning to move on • No longer consumed with despair and hopelessness • But many times, __________________ of grief may continue. • A renewed interest in self, other people, activities, and life in general MINISTRY: • This place of grief can offer an opportunity to verbalize God’s __________________ and love through Jesus Christ.

CARE ANDCOMPASSION

NOTES:


THINGS NOT TO SAY• “I ______________ how you feel.” • “The Lord gives, and the Lord takes away.” • “Be happy for what you have left.” • “You’ll get ______________ it.” • “Life must go on; you’ll feel better before you know it.” • “I’m sure it would never happen again.” • “You’d feel better if you would ______________ crying.”• “Thank God you have other children.”• “Don’t let it rob you of your joy.”

Stay away from personal stories and comparisons.

OK TO SAY• “How are you holding ______________ ?” • “Where were you when it happened?” • “What was it like?” • “I cannot imagine how difficult this is for you.” • “Are you aware of the resources available to you?” • “Do you have ______________ in the area?” • “Do you have a church family?” • “May I ______________ for you?” • “Knowing how important ______________ is at a time like this, could you tell me about your faith?”


MINISTRY TIPS

1. Demonstrate God’s compassion.

2. Use open questions.

3. Help with next steps.

4. Are there others involved you could help?

5. Are there other issues?

6. Avoid distractions.

7. Always be prepared to share God’s hope.

NOTES:

A HEART TO SERVE AND OFFER THE HOPE THAT ONLY CHRIST CAN GIVE


All too often, evangelists, student leaders and aid workers are accused by their critics of “proselytizing.” Nothing of the

sort. There is a difference between proselytizing and evangelizing.

Jesus Himself used scathing language against the Pharisees of His time: “Woe unto you, scribes and Pharisees, hypocrites! For ye compass sea and land to make one proselyte, and when he is made, ye make him twofold more the child of hell than yourselves” (Matthew 23:15, KJV).

The word proselyte, from the King James Version, is a more preferable translation of the Greek proseelutos, than the blander convert used in the New International Version. Although a proselyte was indeed a Gentile recruit won for Judaism, the process was not an attractive one. The Jewish historian Josephus tells us that John Hyrcanus—a military commander, civil governor and high priest of Judea from 134–104 B.C.—even offered the Idumeans, a people he had conquered, the alternative of death or conversion to Judaism, which would include circumcision. When, later, the power of the Roman Empire made such extreme measures illegal, then every other possible art of persuasion was attempted.

All too frequently the result was extremely low-grade “converts”—in Jesus’ estimation, twice as hell-bound as their masters. It became a Jewish saying that no one should trust a proselyte, even to the 24th generation. As the German theologian H.J. Holtzmann put it, “the more converted, the more perverted.”

“Unworthy witness” is what distinguishes proselytism from evangelism. Some years ago John Stott drew attention to a helpful study document, “Common Witness and Proselytism,” produced in 1970. It states that proselytism involves unworthy motives (concern for our own clique rather than for God’s glory), unworthy methods (force, bribery, psychological pressure) and an unworthy message (the distortion of beliefs—that of others or ourselves—to meet the desired result).

And evangelism? For a definition, we can hardly do better than the Manila Manifesto of the second International Congress on World Evangelization, drawn up in 1989: “to make an open and honest statement of [the Gospel], which leaves the hearers entirely free to make up their own minds about it. We wish to be sensitive to those of other faiths, and we reject any approach that seeks to force conversion on them.”

Learn this distinction and keep it in mind. For make no mistake; one day you are going to need it.

“‘Unworthy witness’ is what distinguishes proselytism from evangelism.”

BY RICHARD BEWES

WHY CHRISTIANS ARE NOT PROSELYTIZERS

PHOTOGRAPH: WALTER DIRKS/©2005 BGEA

©2008 RICHARD BEWES

The late Richard Bewes served for 21 years as rector of All Souls Church in London. He wrote more than 20 books and was a frequent speaker and participant at events with the Billy Graham Evangelistic Association. In addition, he was a member of the BGEA–UK Board of Trustees.

Unless otherwise indicated, all Scripture quotations are from the ESV® Bible (The Holy Bible, English Standard Version®), ©2001 by Crossway, a publishing ministry of Good News Publishers. Used by permission. All rights reserved. Scripture quotation marked NIV is taken from the Holy Bible, New International Version. ©1973, 1978, 1984, 2011 by Biblica, Inc. Used by permission. All rights reserved worldwide. Scripture quotation marked KJV is taken from the King James Version.


Send your inquiry to Billy Graham RRT at one of the following addresses:

U.S. International Headquarters1 Billy Graham Parkway, Charlotte, NC 28201Web: BillyGraham.org/RRTPhone: 1-800-335-1337Email: [email protected]

AustraliaP.O. Box 964 Kings Langley NSW 2147 Web: BillyGraham.org.auPhone: +61 2 9241 1692Email: [email protected]

Canada20 Hopewell Way NECalgary, AB T3J 5H5Web: BillyGraham.caPhone: 1-800-293-3717Email: [email protected]

United KingdomVictoria House, Victoria RoadBuckhurst Hill, Essex IG9 5EXWeb: billygraham.org.ukPhone: 020 8559 0342Contact page: billygraham.org.uk/contact–us

ONLINE TRAININGDo you know someone who would benefit from this training? Encourage them to take this course online atRRT.BillyGraham.org.


NOTES:


GET BILLY GRAHAM RAPID RESPONSE TEAM NEWSWould you like to receive news updates when our chaplains deploy to crises? Sign up for the Billy Graham Rapid Response Team monthly e-newsletter.

If you feel called to pray specifically and regularly for crisis-trained chaplains and the communities they’re serving, you can also sign up to receive our monthly prayer requests.

Go to RRT.BillyGraham.org/#esub to sign up.

Please use your personal email address only. We cannot send to military or government email addresses.

©2020 BGEA 11587

1 B I L LY G R A H A M PA R K WAY, C H A R L O T T E , N C 2 8 2 0 1 - 0 0 0 1 | B I L LYG R A H A M . O R G

sharing hope - s3.theark.cloud

Documents