seven steps to get better freelance gigs, have more fun ... · anyone can do it, as long as you...
TRANSCRIPT
Seven Steps To Get Better Freelance Gigs, Have More Fun, And Make More Money Freelancing
By Jen McGahan, My Team Connects
© 2016 MyTeamConnects
Pag
e -
1
Careers of the future will be kluged
together from a hodgepodge of interests,
hobbies, experiences, and skills. Workers
will create jobs for which they alone are
qualified.1 They’ll be able to fulfill specific roles and perform tasks on a freelance
basis. Today, people of all ages, from
Millennials to Baby Boomers, are already
offering their creative services on the open
market as freelancers, and studies show
that by 2020, 40% of America’s workforce
will be freelancers.2
With the ramp-up in freelancing, large and
small companies are increasingly likely to rely on freelancers’ work to help with special
projects, or to fill in during periods of high growth and productivity.
Hopefully, you’ve already jumped in and are getting jobs in your field, and you’re off to a good start. As you build a portfolio of work and a list of satisfied customers, this guide will
help you take your gigs to a whole new level.
If you’re just beginning your freelancing career, cheers! This is the guide I wish I’d read over
twelve years ago when I first started selling my copywriting services.
Maybe I can save you some trouble and help you fly higher and faster... sooner! These
lessons were learned from experience — and they stick like a barnacle — but hopefully you
won't have to learn them the hard way, like I did. I’m laying out the basic steps for you to
quickly get better jobs, have more fun and make more money; there are just some things
you’ll learn the hard way, like every freelancer does.
Freelancing is the future of work.
© 2016 MyTeamConnects
Pag
e -
2
Maybe you’ve already experienced something like this:
• You underestimated a project and ended up doing hundreds of hours of work for
free.
• A client “forgot,” or simply did not pay you.
• You burned out and got sick because you took on too many stressful deadlines at
once.
• You still find yourself hunched over your computer every night of the week, with no
social life, scant family time, and a couple dozen extra flabby pounds squeezed into
your office chair.
It doesn't have to be like this!
The sooner you put the following seven steps into practice, the more you will stand out
from your competition (heck, you won’t have any competition!), and you’ll become the in-
demand copywriter, graphic designer, web developer, virtual assistant, ghost writer, or fill-
in-the-blank creative, you imagined you’d be.
Anyone can do it, as long as you follow the steps and have the basic skills to do the work you
claim you can do. I’m not going to address how to be a practitioner of your craft. Instead, I’ll
show you the steps that will make you a better freelancer so you can make more money and
have more fun.
© 2016 MyTeamConnects
Pag
e -
3
To me, that means doing work I’m proud of,
enjoying my work and my life, and making great
money. This is what I’ve learned over the last
twelve years, and how I added each of these
concepts into my practice/service/business to
allow me to have all three within my freelancing
lifestyle.
By the way, as a single mom with (now) three
teenagers under my roof, this is the only way to
go!
I’m happy to share this information with you
because, like I said, I wish someone had told me this when my kids were little and I was just
starting out. I might have been on solid footing a lot sooner. But there’s another reason
too...
I believe these seven steps elevate the freelancer’s status across the board. When
freelancers are respected and valued in the workplace, we all win.3 Corporations, small
businesses, creative freelancers, and professionals will work better together, create better
work together, and have success together more often.
It’s an upward spiral. So let’s lift off together, shall we?
I’m offering these in an abbreviated form so you can plan your rise to the top of your capabilities, and set your own goals. I’m also putting them in an order that makes the most
sense for new freelancers to follow.
If I were starting out again, I’d tackle each step one by one. But if you are more experienced,
then perhaps you’ve already nailed some of these. It’s up to you how you’ll incorporate the
information according to your freelancing experience.
This guide is about building a freelance business that truly brings you freedom.
© 2016 MyTeamConnects
Pag
e -
4
Step 1 : Start a website and blog 5
Step 2 : Network 7
Step 3 : Stay fit, and as healthy as possible 9
Step 4 : Run a business, not a hobby 11
Step 5 : No more job boards 14
Step 6 : Offer value over price 16
Step 7 : Vet your clients 18
Conclusion 19
Contents
© 2016 MyTeamConnects
Pag
e -
5
60% of businesses who blog acquire more customers, according to a HubSpot survey.
— Dechay Watts, SproutContent.com4
Besides getting out there and getting gigs, this
sounds like more work, doesn’t it? However,
having a blog is the first step toward getting
better jobs because it amplifies your expertise.
Every post you write or video you produce shows
you know your stuff.
People who are looking for quality are also the
ones with the best jobs and the most money to
pay. They want the best person for their projects and will seek out your online presence to
see how you represent yourself.
A blog is your real estate online. Think of it as your corner office with a view. The work it
takes to maintain and furnish it will pay off because you will attract the right clients. With a
blog, not only do you get a chance to share your views about your industry or business; you
are able to use your content to speak directly to those in a position to hire you.
Take this one step further and you’ll easily see
how keeping a blog, over time, allows you to build
your own personal brand.
You might start a website just to host your
portfolio and gain some traffic; then discover
down the road that you’ve also developed a
following of readers and fans. Exciting! Your
brand could lead to teaching, consulting, and
speaking opportunities that you’d never have as a
solo, “average” freelancer.
Step 1. Start a website and blog
© 2016 MyTeamConnects
Pag
e -
6
90% of recruiting firms do a Google search on candidates.
4 in 10 recruiters considering two candidates with seemingly equal qualifications,
would contact the one with a website.
56% of all hiring managers are more impressed by a candidate’s personal website
than any other personal branding tool; yet only 7% of job seekers have one.
© 2016 MyTeamConnects
Pag
e -
7
Today’s most valuable currency is social capital, defined as the
information, expertise, trust, and total value that exist in the
relationships you have and social networks to which you belong.
― Keith Ferrazzi, Never Eat Alone: And Other Secrets to Success, One Relationship at a Time5
As a creative freelancer, you are probably prone
to isolation. You work alone, for the most part,
which means you may have the tendency to
sever yourself from happiness, health, and prosperity if you don’t take steps to replenish
your life with social interaction. If you focus only
on the work before you, like a horse with
blinders on, circling a field for days, you miss the opportunity to grow your business and network
in ways you can’t even imagine yet.
Make it part of your routine to get out and socialize:
• Find a business group that meets monthly. It could be a freelancing meet-up, but it
doesn’t have to be.
• Invite someone new to lunch every couple of weeks.
• Join a mastermind online or in your community to talk about business.
• Connect with other people in your area who also work from home.
• Start a business book club.
• Join a Facebook group or Linked In group where you interact with others and have a
place to speak up about what’s important to you.
Networking will do amazing things for your career. Not only are social people less lonely and
more productive, people who network tend to have more success, more money, and better
health.
Step 2. Network
© 2016 MyTeamConnects
Pag
e -
8
The reality: At least 70% of all jobs are not published, but are filled through referrals
and networks.
The motivation: 22% cite expanding their networks as a top motivator for
freelancing.
The effort required: 10% of each day is recommended for networking activities.
The bottom line? According to multiple, peer-reviewed
studies, simply being in an open network instead of
a closed one is the best predictor of career success.
— Michael Simmons, Forbes.com6
© 2016 MyTeamConnects
Pag
e -
9
A study by Jim McKenna, a British researcher, showed that
after exercising participants returned to work more tolerant of
themselves and more forgiving of their colleagues. The study goes on
to conclude, “work performance was consistently higher, and time
management skills improved, as did mental sharpness”.
— Brian Calkins, HealthStyleFitness7
Freelancers are notorious for unhealthy lifestyles.
I can understand how it happens, but in so many ways it doesn’t fit with one of the main benefits of the freelancing lifestyle. With the chance to structure your days as you wish,
there’s no reason why you shouldn’t be as healthy and fit as you want to be.
For example, you can exercise any time that fits into your schedule. You don’t have to battle
a crowded gym before work or squeeze in a run during an assigned lunch hour. You’re able
to buy good food to cook at home, while the unfortunate corporate worker must grab a bite at a nearby fast food restaurant on her lunch break. And because you set your own hours,
you can even take long weekends and go on a three-day hike or bike ride if you want to. No
one’s stopping you from reaping the benefits of your freedom, so enjoy and maximize your
advantage.
Sorry if you think I’m on a high horse, but I want you to feel as good as you can. Your
beautiful body was made for health and movement, so try not to waste that precious
resource!
The result of good health is more energy, a happy
disposition, positive outlook, better looks and vitality,
good sleep, better relationships with others, and a
sharp mind. These things have a tremendous effect
on the quality of your work and your ability to grow a
business.
Good health and career success go hand in hand. Stay
healthy and fit, eat right, drink your water, choose
Step 3. Stay fit, and as healthy as possible
© 2016 MyTeamConnects
Pag
e -
10
natural foods and products to put in and on your body, and enjoy a higher level of success
than the average freelancer.
The bad news:
For people who sit most of the day, their risk of heart attack is about the same as
smoking.
The good news:
People who exercise for at least 30 minutes 3x/week were 15% more likely to have
higher job performance.
The opportunity:
42% of freelancers cite flexibility as a top personal motivation for freelancing. 69% say independent work offers better work-life balance.
© 2016 MyTeamConnects
Pag
e -
11
The IRS’s enforcement of hobby loss rules means that if you truly are operating
a side business, you need to treat it like a business, and be prepared to prove
your claim to an IRS representative. Perhaps the surest way to have even a
legitimate business — one that meets eight of the nine criteria for a business
— considered a hobby is to have consistent losses year after year. The IRS
views this as the biggest indicator that a business is actually just a hobby.
— Frank Addessi, The Simple Dollar9
Freelancing is Big Business: It accounted
for $715 Billion in earnings in the US in
2014. There will much more competition soon.
80% of non-freelancers are open to
freelancing to make more money. The IRS takes freelancing seriously. The
minimum freelancers need to make to file
taxes in the US: $400.
As you add new clients and build your portfolio, you’ll quickly find that unless you employ
smart business practices, you’ll start leaking money, you’ll become inefficient at serving
your clients, and you won’t have as much fun doing what you love.
Before things get out of hand, get organized as a small business. Spend a couple hours each
week developing and adhering to basic small biz systems that will grow with you.
While I am not a business coach or accountant, I know from omission how important
business systems are to your overall success. Learn from my mistakes. I neglected some of
these important tasks for way too long:
• Crunch some numbers so you know how many clients you need to hit your goals
each month.
• Know how much cash is coming in and how much you’re spending.
• Keep basic books and records.
Step 4. Run a business, not a hobby
© 2016 MyTeamConnects
Pag
e -
12
• Organize your home office with the tools and systems you need for future growth.
• Have terms and conditions, if not an actual boilerplate contract for projects.
• Sign up for an online invoicing system and basic bookkeeping system (I use
Freshbooks10) as well as an online scheduling system (I use Timetrade11).
• Automate tasks when you realize you are repetitively doing the same things.
• Organize your papers, notes, ideas, etc. using some of the many task management
systems out there, many of which are free (I use Trello for projects, Evernote and
Feedly for research and archiving.)
• Delegate tasks where you can easily hand them over. (I use Dropbox, join.me, and
iShowU screen capture software to share things with my team.)
• File stuff before you drown in paper.
• Clean your desk, even if you’re a creative type. (Yep, that was my excuse for the
longest time!)
• Do your most difficult task the first thing in the day.
• Market yourself like a brand.
I know there’s a lot there, but if you start by thinking of your small freelancing business as a “real” business, you’ll go a lot further than your freelancing peers who are just winging it. I
winged it for the longest time and could never really enjoy myself, nor feel confident that I
was on the right track... until I got lucky and started writing for a small business coach.
(Another fringe benefit of freelancing: you learn from your clients!)
Sure, I had piles of receipts and a sketchy way of keeping records, but I never really “got it”
until I started to think of myself as a CEO, delegating tasks where I could, and understanding
cash flow and goal setting. Everything started to turn around after that.
I wish I had done this sooner, but I had all kinds of excuses. My kids were small, I had a lot of
hobbies, I dabbled in different niches, I attended a lot of courses and conferences without
implementing anything.... In short, I made all the usual mistakes that hold small business
owners back.
However, once I stopped dabbling and got serious about building a business, I started to
have more fun and make more money. I battened down the hatches and narrowed my
focus, cleared my desk and discarded things out that didn’t relate to my business goals.
© 2016 MyTeamConnects
Pag
e -
13
In hindsight, it was Basic Business Skills 101. I finally put a few things in place and turned an
out of control, messy, time-consuming gig (which people close to me used to perceive as
“Jen’s little hobby”) into a lucrative business.
OK, that was a long section, so I’ll keep this next one short...
© 2016 MyTeamConnects
Pag
e -
14
A person whose resume or LinkedIn profile is found via a Google search is 5X
more likely to be considered than someone who applies directly to a job posting.
— Lou Adler, author of The Essential Guide for Hiring & Getting Hired18
Yes, you have to start your freelancing business by soliciting your services on job boards.
Almost every freelancer I know does this unless they are coming from a job where they
were working in the same industry in which they are freelancing, and they already have
some jobs and contacts lined up.
But if you want higher quality jobs, your goal should be to stop offering your services on
some of the big boards, as soon as possible.
It’s not because I have anything against these online sites. In fact, I use them myself to hire
non-recurring tasks I need someone to fill. And I search them sometimes when I run into
some slow patches and need a blast of cash.
If you want the really good jobs, though, aim to become an indispensible team member with
other creative folks. If you are building a business and want to win the really juicy, recurring
jobs on high profile projects, you’ll need to peel away from taking precious time
responding to jobs for which you may be
overqualified.
I enjoy building creative freelance teams that
serve clients with truly top-shelf work. That
means understanding how a freelancer’s role
fits in with the client’s business as a whole.
Your definition of your services must showcase
your value, which leads to the next bullet
point.
Step 5. No more job boards
© 2016 MyTeamConnects
Pag
e -
15
69% of freelancers agree that technology has made it easier to find freelance work.
Major job boards boast a measly 1 - 4% average response rate. Most applicants never hear
back.
Remember these 5 sources for good gigs:
Word of Mouth
Agencies
Former Employers Online Talent Marketplaces (like FlexJobs)
Social Media
© 2016 MyTeamConnects
Pag
e -
16
When you are only selling price you’ll never be able to
sell any degree of high margin sales and that is where
profitability, long term growth and sales success resides.
Kathleen Steffey, Social Media Today19
If you are like me, when I first started out, I was
happy just to get some work. I bid a little lower
than I would have liked because I wanted to land
some jobs and prove that I could do the work. No one knew me except some local charities for which
I’d donated my services for free. I felt I had to win
new jobs solely on price and the quality of my
writing samples.
After a while you’ll be able to discern how your expertise furthers the overall success of your
client’s, business. At least you will if you’re paying attention to all the moving parts, and are
curious enough to discover how your work is being used once it’s delivered!
If you are a business-minded creative, you will soon learn that your piece of the puzzle doesn’t do your client much good unless it fits like a glove with their goals and the strategy
behind the entire project.
Over the years I even asked to be involved in team meetings or participate in phone calls
with other creative contributors because I wanted to learn how to make my writing produce
better results for my clients. I also educated myself on the entire marketing side of
ecommerce, information marketing, and online businesses.
You must stay current on your industry and your customers’ problems. Study blogs, attend
conferences, enroll in courses to increase your skills and understand the fields in which you
work.
Step 6. Offer value over price
© 2016 MyTeamConnects
Pag
e -
17
Once you know how your work adds value to the
clients’ goals, then you can truly serve people at a
higher level. You can also charge higher fees and
land projects that result in recurring work. Not
only is it fun to work at this level; retaining happy
clients is a lot more lucrative than finding new
ones.
Always be adding value and learn how to
describe your value.-This is the secret to getting
quality projects and making more money from
fewer jobs.
Value (not price) brings these 3 benefits.
Repeat business:
5 - 20% probability of selling to a new prospect. 60 - 70% probability of selling to an existing customer.
Referrals:
Offer an incentive for referrals that close. Be specific in your ask. Cross refer your clients and friends
in non-competing, but complementary businesses. (e.g. Writers refer graphic designers, and business coaches — and vice versa.)
Better jobs:
enjoyable clients longer projects higher fees
© 2016 MyTeamConnects
Pag
e -
18
At some point, most freelancers, consultants, and
executives realize that there are just two types of clients:
1. Ideal clients, and 2. “Less than ideal” clients.
— Nick Reese20
At some point soon, if you’ve taken all the preceding steps, you won’t want to take any old
job that comes along. You won’t need to, either. You’ll be able to interview prospective
clients and decide for yourself if they are people you’d like to work with.
I suggest developing a few guidelines to weed out clients who are not a good fit. Perhaps
you require a minimum monthly retainer, or you prefer to be the sole creative contributor
on the project. (If you’ve ever written copy or designed a website as one of many writers or
designers, you know how frustrating it is to be part of a committee of creatives.) Most pros
require complete creative control.
Whatever rules you decide will actually help you add value to clients’ projects, hold yourself
to them! You may even want to publish your guidelines on your website so potential
customers can self-evaluate the possibility of successfully working with you. Then, don’t
settle for anything less.
Remember, you can’t add value if the client is not the right client. Nor can you add value if
you have to bend too many of your own rules to adjust to their specifications. To save
yourself headaches, poor feedback and a future unhappy client at the end; you’re better off
declining the project.
Tips for finding the right clients:
Make sure the person you’re talking with has the control
or ability to hire you.
Know the customer’s clear goals for the project.
Is there a clear beginning and end?
Does the client understand the work process, or do you
need to educate them?
Does the client have a budget ready for the project?
Step 7. Vet your clients
© 2016 MyTeamConnects
Pag
e -
19
I hope you’re beginning to see how fun it can be to control your freelancing destiny. I
believe that freelancing will be a significant segment of the workforce in the next decade
and beyond, as people design careers to maximize their skills.
All the jobs you take now
add to your education,
and I’m 100% behind
your success as a freelancer!
My Team Connects has been my copywriting website for many years, and now I want to
share it with other freelancers and creative teams. To give the community a hub, we’re starting an online group for like-minded freelancers who want to do great things, be part of
amazing projects and bounce ideas off each other.
I envision it becoming a place to meet others and work together on projects, and even put
together working teams from our communication with each other. I’m hoping it will be a place to learn from each other, too. What works, what drives us nuts, a place for safe
kvetching and business-building support, and for celebrating wins.
Just click here to join the forum.21 Not only do we need your voice - we’d love to have you!
Conclusion
© 2016 MyTeamConnects
Pag
e -
20
1 Why Innovative Companies Like Google Are Letting Employees Craft Their Own Jobs, Vivian Giang,
Fast Company
2 Intuit 2020 Report: Twenty Trends That Will Shape The Next Decade
3 My Freelancing Manifesto: Supporting Remote Creative Freelance Teams
4 19 Reasons Why Your Business Should Be Writing A Blog, Dechay Watts, Sprout Content
5 Never Eat Alone, And Other Secrets To Success, One Relationship At A Time, by Keith Ferrazzi
6 The No. 1 Predictor Of Career Success According To Network Science, Michael Simmons, Forbes
7 HealthStyleFitness Blog, Brian Calkins
8 5 Tips For Mastering The Human Body Through Movement, Magnus Lomax Bjerke, Agile Existence
9 Is Your Business Just A Hobby? Frank Addessi, The Simple Dollar
10 Freshbooks
11 Time trade
12 Trello
13 Evernote
14 Feedly
15 Dropbox
16 Join.me
17 ishowyou
18 The Essential Guide for Hiring & Getting Hired, by Lou Adler
19 10 Ways That You Can Add Value To Your Product Or Service Kathleen Steffey, Social Media Today
20 How To Avoid Problem Clients, Nick Reese
21 MyTeamConnects.com/forum
*This report contains affiliate links. This means that I may receive compensation if you make a purchase using
these links.
Sources