seupe course catalog

Professional Education

COURSE CATALOG

PROFESSIONAL EDUCATION CENTER

PROFESSIONAL EDUCATION CENTER

Table of CONTENTS

About 1

Microsoft Training 4

Desktop Applications 8

Information Technology 10

Business Training 13

St. Edward’s University Professional Education is Austin’s most respected technical education and professional training center serving all local, state, and federal government agencies as well as employees of industry leaders such as Dell, IBM, Austin Energy, AMD, and many others. SEU PE has helped transform the business of more than 800 corporations, government agencies, and non-profits in Central Texas by serving more than 125,000 employees.

www.pec.stedwards.edu St. Edward’s University Professional Education | Course Catalog

Since 2001, the St. Edward’s University Professional Education (SEU PE) has been committed to actively and effectively manag-ing the life-long learning needs of organizations and individuals. To accomplish this, we not only offer a full range of Information Technology and Professional training programs taught by certified professionals in their respective fields, but we also offer a full range of support services to ensure your training needs are met.We strongly believe that to prepare for success in the current business climate, organizations must invest in their most valuable asset—their employees. Even in these challenging times, you can get the job skills and in-depth knowledge you need to set your organization apart. We’ll help you develop practical skills you can apply now and help you achieve the knowledge, credentials, and certifications you’ll need for tomorrow.

PMP & CAPM are registered marks of the Project Management Institute, Inc.

St. Edward’s University Professional Education | 2011 Course Catalog www.pec.stedwards.edu pg. 1

AboutProfessional Education

Course OfferingsSt. Edward’s University Professional Education offers a wide variety of technology related training programs that range from basic

desktop applications to highly technical business systems to core business programs.

Information Technology

• Cisco

• CompTIA

• Information Security

• Microsoft

• RedHat

• VMware

Desktop Applications • Collaboration and Integration

• Databases

• Design

• Media

• Presentation

• Productivity

• Spreadsheets

• Word Processing

Business Training• Business Analysis

• Financial Management of IT Services

• IT Service Management- ITIL

• Project Management

• Business Skills

CertificationsToday, more than ever, organizations need professionals who can solve problems to enhance productivity and efficiency. Our

certification programs provide the knowledge transfer and practical application that are essential in today’s rapidly evolving

business environment.


• Cisco

CCENT, CCNA, CCNP

Security, Wireless, Voice, and more

• CompTIA

A+, Network+. Security+, more

• Information Security

Certified Ethical Hacker, CISSP

• VMware

Certified Virtualization Expert 5.0,

Certified Virtualization Security Expert

Microsoft Technical

• Windows Server MCTS, MCITP, MCM

• Microsoft Exchange MCTS, MCITP, MCM

• SQL Server MCTS, MCITP, MCM

• SharePoint MCTS, MCITP, MCPD, MCM

• Windows MCTS, MCITP

• .NET and Visual Studio MCTS, MCPD

Business Training

• Business Analysis

Certified Business Analysis

Professinal

• IT Service Management

ITIL v3 Foundations

ITIL v3 Intermediate

ITIL v3 Expert

• Project Management

PMP®

CAPM®

About Professional Education

pg. 2 www.pec.stedwards.edu St. Edward’s University Professional Education | 2011 Course Catalog

Learning MethodsOur learning methods are designed to meet your needs and

to enable you to gain the in-depth knowledge and skills

you need to achieve your goals. Our customizable learning

methods include:

Live TrainingTake advantage of our traditonal instructor-led training courses to receive the personal attention you need and the hands-on experience to perform your very best.• Personalattention• Networkwithotherindustryprofessionals• Get your questions answered by industry professionals

Virtual LearningOur Global Digital Classroom allows us to deliver the same high quality training that you would receive in a traditional Live Instructor-Led training format , providing the same content and labs. The dynamic video and audio quality makes students and teachers feel as if they are in the same room, giving them the freedom to interact naturally. • Activelyparticiapteincourseswithoutleavingthe

comfort of your home or office• Reduceoreveneliminatetravelexpenses• Trainemployeesacrossregionssimultaneously

Blended TrainingUtilize our blended learning solution, “HyBridge”, to learn at your own pace. HyBridge incorporates multimedia-based video instructions, screenshots, PowerPoint presentations, whiteboard, and live labs to give our students an engaging learning expereience. Our teaching methodology capital-izes on the skills and knowledge of industry experts, provid-ing real-world insight from leading certified IT professionals. • Oneononepersonaltraining• Vendorcourseware• 6monthaccesstoonlinecourse• 24/7LiveChatSupport(6months)

eLearningOur e-learning courses can be used as standalone classes, or in conjunction with our instructor-led seminar courses as part of a blended learning solution.• Learnatyourownpace• Reduceoreveneliminatetravelexpenses• Accelerateyourcertification

Open EnrollmentAnyone who meets the prerequisite requirements can enroll in our courses. Whether enrolled with or without cor-porate sponsorship, our students benefit from small class sizes, diverse training techniques, personal attention, and networking opportunities with peers.

Private Group TrainingWe can provide group training to meet the needs of your organization. Whether at our facility or yours, hands-on experience, accessible instructors, and small class sizes help you gain the skills you need ot go further.

Customized TrainingWe can customized a training program to meet your exact learning goals. Our team of subject matter experts will create a cost effective solution focused on your most critical knowl-edge gaps. We can also provide on-site training wih or without our mobile lab.

Software Assurance Vouchers St. Edward’s University Professional Education as a Microsoft Learning Partner participates in Microsoft’s Software Assur-ance Program, which entitles us to accept software assurance training vouchers for customers to use toward training. If you are a voucher recipient, you can redeem them toward various Microsoft technical courses at a rate of one voucher per train-ing day. Microsoft vouchers can also be used in conjunction with SEU PE vouchers. For more information, please contact us directlyat512-346-8110.

Learning OptionsOur learning options are intended to provide the flexibility your

organization needs to meet market demands. Whether training

a single employee or 15 employees, we can help. Our learning

options include:

Meeting and Training FacilitiesOur rooms are perfect for groups up to 100. All rooms are equipped with:• ApresentationcomputerstationwithInternetaccess,

VCR, DVD players, and connections for laptops and iPods.• Ceilingmountedhigh-resolution,3000-lumens

projectors• State-of-the-artsoundsystems• Podiumsandflipcharts• Wirelessaccess

Computer ClassroomsHarness the power of our fully networked, advanced computer classrooms for your next training session. You’ll have access to all the high-tech amenities listed above along with:• Full-featuredcomputers• Anyoperatingsystemorsoftwareonthemarket• Business-classInternetaccess• Advancedcomputerworkstationswithflat-panel

screens

Planning a meeting or training event? St. Edward’s University Professional Education is your single-source solution, offering mod-ern rooms with comfortable seating and state-of-the-art equipment. Get the services you need and the flexibility you want. We can support a one-time event or a long-term program. Our helpful, professional staff will help take care of your needs so that you can focus on creating your ideal business or training event!

Facility Rentals


About Professional Education

Global Digital ClassroomMeet, teach, or learn anywhere with our high definition, technolo-gy-driven teleconferencing training facility. You’ll be able to com-municate across cities, countries, and continents via:• Remotetechnologythat’seasytouse• Aproductive,true-to-lifeexperience• Apowerfulsystemthatiscosteffective• Agreenwayofdoingbusiness

CateringOur friendly and experienced staff will handle your catering needs, from refreshments for breaks throughout the day to continental breakfasts and light or full lunches.

E-mail us at [email protected] or call512-346-8110tobookanevent.

When it went looking for outside help in training its IT staff, Texas A&M University saw several presentations from providers. But the St. Edward’s University Professional Education Center was the only one whose crew set up two hours early to avoid any glitches.

That kind of thoroughness impressed the university, which signed a five-year contract that makes the PEC the sole provider of IT training for all 15 of the university’s campuses starting in August.

In an e-mail to his staff, Texas A&M Associate Provost Michael Caudle cited several factors that led to the decision, including the PEC’s experience with university IT training, its use of experienced instructors (including faculty members from St. Edward’s), and its track record for training students who pass certification tests the first time. Caudle also cited the PEC’s “mobile classroom,” a van packed

with laptops preloaded with all the necessary software and other equipment to bring training to Texas A&M campuses as far away as Canyon.

Another selling point was the PEC’s willingness to interview each department it will be working with to customize classes for their specific needs. “Rudy Rodriguez [PEC managing director] showed them that St. Edward’s would go the extra mile by assessing how well we can fulfill the needs of all their departments and tailoring the best package of education for them,” says Linda Edwards MBA ’08, director of Professional Education and Corporate and Government Relations at the PEC. “No other vendor they spoke with had the skill or willingness to do that.”

ALL PHOTOS BY ABI JUSTICE ’04

PEC caps enrollment at 14 students for most classes, maintaining the same student-teacher ratio as at the main campus. Pease says that knowing he was going to a relatively small class where his instructor and fellow students were all pulling for each other made him more willing to commute from Cedar Park two nights a week for two months.

The program gets even more personal by building certification plans around each student, using testing software to monitor what they’re learning throughout the class. “We keep up with them so they pass the exam the first time, because the costs of the certification tests they’ll be taking after they’re done with us are significant,” says PEC Managing Director Rudy Rodriguez, who’s been in the certification training business since 1987. “They or their employers don’t want to pay those costs over and over. They want to be trained right the first time.”

The professors — many of whom teach on the university’s main campus as well — also foster teamwork by setting up study groups and enlisting advanced students to mentor classmates. “Most other certification programs send people on their way with a ‘good luck’ and that’s it,” says Rodriguez. “We want to ensure the students really learn.”

Pease was especially impressed with a real-world project his class got to work on: creating a semiconductor Test Excellence Center for Texas A&M. “It was a great experience to do in real life what we were doing in the classroom,” he says. “A lot of other programs I looked at taught the ‘what,’ but the PEC teaches the ‘how’ — why things are done the way they are and what the

outcome should be. It helped me go from the 20th century to the 21st century.”

The demand for certification has grown so great that Edwards plans to expand the center’s hundreds of courses into fields beyond the realms of technology and project management. She cites fields that touch banking — such as insurance, real estate, financial services and others — which all require specific professional designations. The PEC can also help meet the growing need for training and certification in law, medicine, architecture, engineering, executive leadership and construction management. Clients as diverse as the Texas College of Traditional Chinese Medicine and Colorado State University–Pueblo have contacted the PEC about training or possible partnerships to create new courses.

Edwards says the type of education and training the PEC can provide has the potential to help a wide array of job applicants and long-time employees alike. “Our mission is to help people get employed and stay employed,” she says.

For Pease, simply finishing his PMP course this summer gave him an immediate boost in calls from prospective employers and job recruiters. He has higher hopes now that he’s passed the actual PMP test. “This certification has certainly made me a stronger candidate,” he says. “Just adding the keywords ‘PMP’ and ‘St. Edward’s PEC’ to my résumé and online profiles helped bring in new leads. Now when I get asked if I’m certified in an interview, I’ll be able to answer ‘yes.’”

In PEC classes, low student-teacher ratios and frequent performance assessments help students pass their certifications exams the first time out.

Aggie IT HOW THE ST. EDWARD’S PEC BECAME TE X AS A&M’S SOLE TECH TRAINER


Skills development, which encompasses training and Certification, is a proven way to maximize the effectiveness of IT professionals. A recent IDC Performance Impact Study found that the single biggest factor in the success of IT solutions was the skill of the team managing the technology. Teams that met most or all of their objectives typically had twice the amount of training as teams that achieved only partial success.

Microsoft Certifications bring valuable, measurable rewards to students, IT professionals, their managers, and the organizations that employ them. These certifications are designed to provide the recognition you need to help you excel in your career and provide employers with validation of your skills.

Microsoft Training

Save time and money

Help decrease downtime and deployment time of Microsoft technologies by tar-geting training based on job roles; from developers to IT professionals.

Practical and applicable

Help increase staff productivity while leveraging your organization’s investment in new technologies with Microsoft Office Courses, your employees will develop practical skills that directly transfer from the classroom to the workplace.

Fast and thorough

Help your employees gain a level of proficiency in just one to five days that can only be taught in a classroom with hands-on labs, simulations, and real-world application of skills. The variety of courses cover all phases of the technology adoption life cycle—from planning to support.

Microsoft Training Benefits


Microsoft TechnicalNow more than ever, the technology professionals you recruit, hire, and supervise need to make a direct impact

on productivity, business efficiency, and the bottom line. Take advantage of Microsoft Certification, training, and

resources to help optimize your technology investment. A range of Microsoft Certifications are available for IT profes-

sionals and developers of all skill levels— from entry-level positions to solution architects.

ASSOCIATE Microso/ Technology

TECHNOLOGY SPECIALIST Microso/ Cer<fied

IT PROFESSIONAL / PROFESSIONAL DEVELOPER

Microso/ Cer<fied

MASTER Microso/ Cer<fied

ARCHITECT Microso/ Cer<fied

  Web based   Academic classroom   Validates founda<onal knowledge (what)   Student Cer<fica<on

  Computer Based exams   Prometric Tes<ng Centers Worldwide   Validates job ready skills (how)

  Computer Based exams   Prometric Tes<ng Centers Worldwide   Validates job role skills (why & when)

  Computer Based and Hands –on Exams   Select Prometric Tes<ng Centers Worldwide   Validates expert level skills

  Board Review   Validates expert level skills

within a specific technology   Trusted Advisor/Leader/Consultant

MTA

MCTS

MCTIP/MCPD

MCM

MCA

Microsoft Course Offerings Microsoft Training

pg.6www.pec.stedwards.eduSt.Edward’sUniversityProfessional Education | 2011 Course Catalog

Microsoft Training

Microsoft Certified Technology Specialist (MCTS)The Microsoft Certified Technology Specialist (MCTS) certifications are designed to validate skills on the features and functionality of key Microsoft technology.

gradient Exams Recommended Training

Windows ServerMCTS: Windows Server 2008 Active Directory Configuration 70-640 6425:ConfiguringandTroubleshootingWindowsServer2008ActiveDirectory

Domain Services 6426:ConfiguringandTroubleshootingIdentityandAccessSolutionswithWindowsServer 2008 Active Directory

MCTS: Windows Server 2008 Network Infrastructure Con-figuration

70-642 6421:ConfiguringandTroubleshootingaWindowsServer2008NetworkInfrastruc-ture

MCTS: Windows Server 2008 Applications Infrastructure Configuration

70-643 6418:DeployingWindowsServer20086427:ConfiguringandTroubleshootingInternetInformationServicesinWindowsServer 2008 6428:ConfiguringandTroubleshootingWindowsServer2008TerminalServices

VirtualizationMCTS: Windows Server Virtualization, Configuration 70-652 6422:ImplementingandManagingMicrosoftServerVirtualization

MCTS: Windows Server 2008 R2, Server Virtualization 70-659 10215: Implementing and Managing Microsoft Server Virtualization

MCTS: Windows Server 2008 R2 Desktop Virtualization 70-669 10324: Implementing and Managing Microsoft Desktop Virtualization

Windows ClientMCTS:Windows7-Configuration 70-680 6292:InstallingandConfiguringWindows7Client

Microsoft Visual Studio and Microsoft .NET FrameworkMCTS: .NET Framework 4, Windows Applications 70-511 10262:DevelopingWindowsApplicationswithMicrosoftVisualStudio2010

MCTS: .NET Framework 4, Web Applications 70-515 10267:IntroductiontoWebDevelopmentwithMicrosoftVisualStudio201010264:DevelopingWebApplicationswithMicrosoftVisualStudio2010

MCTS: .NET Framework 4, Service Communications Ap-plications

70-513 10263:DevelopingWindowsCommunicationFoundationSolutionswithMicrosoftVisual Studio 2010

MCTS: .NET Framework 4, Data Access 70-516 10265:DevelopingDataAccessSolutionswithMicrosoftVisualStudio2010

Microsoft SQL ServerMCTS: SQL Server 2008, Business Intelligence Development and Maintenance

70-448 6234:ImplementingandMaintainingMicrosoftSQLServer2008AnalysisServices6235:ImplementingandMaintainingMicrosoftSQLServer2008IntegrationServices6236:ImplementingandMaintainingMicrosoftSQLServer2008ReportingServices.

MCTS: SQL Server 2008, Database Development 70-433 2778:WritingQueriesUsingMicrosoftSQLServer2008Transact-SQL6231:MaintainingaMicrosoftSQLServer2008Database.

MCTS: SQL Server 2008, Implementation and Maintenance 70-432 6231:MaintainingaMicrosoftSQLServer2008Database2778:WritingQueriesUsingMicrosoftSQLServer2008Transact-SQL6232:ImplementingaMicrosoftSQLServer2008Database

Microsoft Office SharePoint ServerMCTS: SharePoint 2010, Configuration 70-667 10174:ConfiguringandAdministeringMicrosoftSharePoint2010

MCTS: SharePoint 2010, Application Development 70-573 10175:MicrosoftSharePoint2010,ApplicationDevelopment

Microsoft Exchange ServerMCTS: Exchange Server 2010, Configuration 70-662 10135: Configuring, Managing and Troubleshooting Microsoft Exchange

Server 2010

Microsoft Lync ServerMCTS: Microsoft Lync Server 2010, Configuration 70-664 10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010


Microsoft Course Offerings Microsoft Training

MicrosoftCertifiedITProfessional(MCITP)/MicrosoftCertifiedProfessionalDeveloper (MCPD)The Microsoft Certified IT Professional (MCITP) certification helps validate the capability of deploying, building, designing, optimizing, and operating technologies for a particular job role. The Microsoft Certified Professional De-veloper (MCPD) certification validates a comprehensive set of skills that are necessary to deploy, build, optimize,

Key Certifications Exams Recommended CoursesWindows ClientMCITP:EnterpriseDesktopSupportTechnician7Prerequisites: MCTS:Windows7–Configuration

70-685 6293:TroubleshootingandSupportingWindows7intheEnter-prise

MCITP:EnterpriseDesktopAdministrator7Prerequisites: MCTS:Windows7–Configuration

70-686 6294:PlanningandManagingWindows7DesktopDeploymentsand Environments

Windows ServerMCITP: Server AdministratorPrerequisites: MCTS: Windows Server 2008 Active Directory ConfigurationMCTS: Windows Server 2008 Network Infrastructure Configuration

70-646 6433: Planning and Implementing Windows Server 2008

MCITP: Enterprise AdministratorPrerequisites: MCTS:Windows7–ConfigurationMCTS: Windows Server 2008 Active Directory ConfigurationMCTS: Windows Server 2008 Network Infrastructure ConfigurationMCTS: Windows Server 2008 Applications Infrastructure Configuration

70-647 6435:DesigningaWindowsServer2008NetworkInfrastructure 6436:DesigningaWindowsServer2008ActiveDirectoryInfra-structure and Services 6437:DesigningaWindowsServer2008ApplicationsInfrastruc-ture

MCITP: Windows Server 2008 R2, Virtualization AdministratorPrerequisites: MCTS: Windows Server Virtualization, ConfigurationMCTS: Windows Server 2008 R2, Desktop Virtualization

70-693 50273:PlanningandDesigningMicrosoftVirtualizationSolutions

Microsoft SQL ServerMCITP: Database Administrator 2008Prerequisites: MCTS: SQL Server 2008, Implementation and

70-450 50400: Designing, Optimizing, and Maintaining a Database Ad-ministrative Solution for Microsoft SQL Server 2008

MCITP: Database Developer 2008Prerequisites: MCTS: SQL Server 2008, Database Development

70-451 50401: Designing and Optimizing Database Solutions with Micro-soft SQL Server 2008

MCITP: Business Intelligence Developer 2008Prerequisites: MCTS: SQL Server 2008, Business Intelligence Development and Mainte-nance

70-452 50399:DesigningaBusinessIntelligenceSolutionwithMicrosoftSQL Server 2008

Microsoft Exchange ServerMCITP: Enterprise Messaging Administrator 2010Prerequisites: MCTS: Exchange Server 2010, Configuration

70-663 10233: Designing and Deploying Messaging Solutions with Micro-soft Exchange Server 2010

Microsoft SharePointMCITP: SharePoint Administrator 2010Prerequisites: MCTS: SharePoint 2010, Configuration

70-663 10231: Designing a Microsoft SharePoint 2010 Infrastructure

Microsoft Lync Server


Desktop ApplicationsAre you fully leveraging all of the software used in your organization? Does your staff utilize all of the productivity tools that your business applications offer? Desktop Application training can instantly enhance your organization’s productivity. St. Edward’s University Professional Education offers applications training on any software, such as:

•BusinessApplications(Excel,Access,Word)•DesktopPublishing(AdobeInDesign,MicrosoftPublisher)•GraphicsandMultimedia(AdobePhotoshop,Illustrator,Fireworks,Flash)•InternetandWebDesign(HTML,AdobeDreamweaver,etc.)•PersonalProductivity(Outlook,LotusNotes,etc.)•ProjectManagement(MicrosoftProject,Visio,etc.)

Design, and Media Applications

Let us help you begin to craft eye-catching images and graphics, lay out stunning pages, build standards-based

websites, and create interactive content without writing code. Perfect for design professionals in web or print indus-

tries, our courses cover software applications used to create print and electronic publications, original art, graphics,

images, and animation.

Featured Adobe Courses:

•AdobeAcrobat •AdobeDreamweaver

•AdobeFlash •AdobeIllustrator

•AdobeInDesign •AdobePhotoshop


Microsoft Course OfferingsDesktop Applications

The Microsoft Office Specialist Certification (MOS) program provides skill-verification tools that not only help assess

a person’s skills in using Microsoft Office programs but also their ability to quickly complete on-the-job tasks across

multiple programs in the Microsoft Office system.

Microsoft Applications

SPECIALIST Microso0 Office

EXPERT Microso0 Office Specialist

MASTER Microso0 Office Specialist

  Computer Based Hands-‐on Exams   Word and Excel Only   Validates advanced Office skills (depth)

  Validated through mulKple specialist and expert exams

  Validates breadth and depth of Office suite skills

CORE

EXPERT

MASTER

  Computer Based Hands-‐on Exams   Focuses on single Office suite product   Validates Office skills (what & how)

A Microsoft Office Specialist (MOS) certification helps validate proficiency in using Microsoft Office 2010 and meets

the demand for the most up-to-date skills on the latest Microsoft technologies. Candidates must pass certification

exam in order to earn a MOS certification. Available certifications include:

•MOS:MicrosoftOfficeWord2010 •MOS:MicrosoftOfficeExcel2010

•MOS:MicrosoftOfficePowerPoint2010 •MOS:MicrosoftOfficeOutlook2010

•MOS:MicrosoftOfficeAccess2010 •MOS:MicrosoftSharePoint2010

The Microsoft Office Specialist (MOS) Master certification helps demonstrate an individual’s overall comprehension

and expertise of Microsoft Office programs.

To earn the 2010 Microsoft Office Master certification, you must pass the following MOS exams:

•MOS:MicrosoftOfficeWord2010Expert

•MOS:MicrosoftOfficeExcel2010Expert

•MOS:MicrosoftOfficePowerPoint2010

•MOS:MicrosoftOfficeOutlook2010or

MOS Microsoft Office Access 2010


Information TechnologyEarning an IT certification not only proves you have the right skills, but also the dedication and commitment to your IT career to continue learning.

For organizations, hiring certified workers means higher customer satisfaction, increased produc-tivity, and lower employee turnover.

For individuals, attaining certifications means increased job security, additional career opportuni-ties, and increased credibility in the workplace.

Information SecurityGain a leading edge to meet the today’s demands for quality information security. Technological solutions alone

cannot protect an organization’s critical information assets. Demonstrate your knowledge of information security

and establish a standard of best practices with CISSP certification, a globally recognized standard of achievement.

Information Security Courses: •CertifiedEthicalHacker

•CISSPBootCamp



CompTIA CompTIA is the largest developer of vendor-neutral IT certification exams,

recognized worldwide as trusted indicators of qualified and competent

professionals in the IT industry. From entry level IT technicians to project

managers and technical instructors, there are certifications to meet your

needs.

VMwareLearn how to improve the efficiency and availability of IT resources

with VMware®. Run multiple virtual machines on a single computer,

reduce overall costs, improve disaster recovery solutions, improve

desktop management control, and so much more!

We partner with VMTraining to offers world-class certifications designed

to validate and recognize IT professionals with the technical capabilities

and real-world experience needed to effectively install, manage, deploy

and support VMware products and solutions.

Microsoft Course Offerings Information Technology

CiscoThe widely respected IT certification programs available through

Cisco Career Certifications bring valuable, measurable rewards to

networking professionals, their managers, and the organizations

that employ them.

• CompTIAA+

• CompTIANetwork+

• CompTIASecurity+

• VMware®vSphere5.0UltimateBoot Camp

• AdvancedVMware®SecurityUltimate Boot Camp

• VMwareViewTM4.5UltimateBoot Camp

Key Certifications Exams Recommended Training Entry LevelCCENT- Cisco Certified Entry Net-working Technician

640-822 Interconnecting CiscoNetworking Devices Part 1 (ICND1)

Associate Level CCNA- Cisco Certified Network Associate

640-822I&640-816or640-802

Interconnecting CiscoNetworking Devices Part 1 (ICND1)Interconnecting CiscoNetworking Devices Part 2 (ICND2)

CCNA Security- Cisco Certified Network Associate Security

640-553 Implementing Cisco IOS Network Security (IINS)

CCNA Voice- Cisco Certified Net-work Associate Voice

640-461 Introducing Cisco Voice and Unified Commu-nications Administration v8.0 (ICOMM)

CCNA Wireless- Cisco Certified Network Associate Wireless

640-721 Implementing Cisco Unified Networking Es-sentials (IUWNE)



Red HatWhether you need to train a team of IT professionals or just yourself, Red Hat

offers a variety of industry respected courses, learning styles, delivery methods,

and customized solutions to enable maximum performance, and return on your

total investment.

Among the most highly regarded in IT, Red Hat certifications are earned by pass-

ing rigorous practical exams in which candidates must actually perform the real-

world tasks required in production environments. Red Hat certified professionals

ensure that customers get the most from their deployments of Red Hat solutions.

Certificatoin Paths:

JavaJava is one of the computer industry’s best known brands and most widely

deployed technologies. The Java Platform is a complete software ecosystem that

represents different values to different types of consumer and business users.

We offer courses for those new to Java, Java programmers, software developers,

systems architects, and designers to master Java programming and the tools for

creating desktop, mobile, and enterprise applications with the Java Platform.


Business TrainingGain skills and awareness for a competitive edge in today’s business processes. Our courses and certifications offer best practices allowing you to show immediate tangible results at your organization.

Business AnalysisOur business analysis training can help you structure, simplify, and succeed with requirements development.

The Business Analysis program combines industry best practices with a proven, practical approach and

engaging delivery, enabling you to better link business and technology while preparing for the Certified

Business Analysis Professional (CBAP) certification.

Courses required for CBAP certificati•BA101:IntroductiontoBusinessAnalysis

•BA102:BusinessRequirements:Elicit,Write,&Analyze

•BA201:BusinessProcessModeling

Business Skills We can help improve the performance of your team or organization with our Business Skills Training. We offer a

widerangeofbusiness/professionalskillstrainingprogramsfocusedoneffectivecommunication,processimprove-ment, and much more.

Available Business Skills Courses:

Managing Organizational Goals Effective Presentations Introduction to Six Sigma

Change Management for Managers Effective Business Writing Introduction to Lean Six Sigma

Change Management for Employees Advanced Communication Skills Strategic IT Planning Skills

Effectively Managing Technical Teams Advanced Business Writing Excellence in Technical Customer Service


Business Training

STEP 1: ITIL V3 Foundation (2 Credits)

STEP 2: ITIL V3 Intermediate

Managing Across the Lifecycle ( 5 Credits)

Lifecycle Modules (3 Credits Each) • Service Design • Service Transition • Service Operation • Continual Service Improvement • Service Strategy

Capability Modules (4 Credits Each) • Planning, Protection & Optimisation • Service Offerings & Agreements • Release, Control, & Validation • Operational Support & Analysis

STEP 3: ITIL V3 Expert (22 Credits Required)

STEP 4: ITIL V3 Master

ITIL Course QualificationsITIL Course Qualifications

St. Edward’s University Professional Education has partnered with Inxelerate Solutions, LLC to provide the very best

in Business-IT alignment and IT Service Management training solutions. Our approach uses Inxelerate’s Progressive

Transformation Framework, which puts the focus on building skills and awareness for a competitive edge in today’s

agile business processes.

All ITIL courses are taught using a practical, hands-on learning environment and engaging case studies to better pre-

pare participants for the certification exam offered at the end of each class.

IT Service Management: ITIL


Microsoft Course OfferingsMicrosoft Course Offerings Business Training

ITIL COURSES

ITIL V3 Foundation Course

ITIL V3 Lifecycle Courses

• ContinuousServiceImprovement

• ITILV3Intermediate:ServiceStrategy

• ITILV3Intermediate:ServiceDesign

• ITILV3Intermediate:ServiceTransition

• ITILV3Intermediate:ServiceOperations

ITIL V3 Capability Courses

• ITILV3Intermediate:OperationalSupport&Analysis

• ITILV3Intermediate:Planning,Protection&Optimization

• ITILV3Intermediate:Release, Control&Validation

• ITILV3Intermediate:Service Offerings&Agreements

ITIL Managing Across the LIfecycle

ISO Standards for Managing IT

• ISO20000• ISO27000

From ITIL Foundations to ITIL Master, this learning path will allow you to

gain the certification you need.

Step 1: ITIL v3 FoundationUpon receiving this entry-level certification, you will have the foundation nec-essary to begin or carry-on the process of ITIL discipline implementation in any organization. This certification is a prerequisite for all other ITIL certifications.

Prerequisites: There are no prerequisites for this certification. However, some knowl-edge of service management terminology and concepts would be helpful.

Step 2: ITIL Intermediate Level

ITIL v3 Lifecycle ModulesIf you are in a management or team leader role in your organization and work across teams or manage multiple areas, you require a broad management focus of ITIL. These modules will be of interest to you. Take as few or as many modules to suit your certification needs.

ITIL v3 Capability ModulesIf you are looking to gain intense, specialized, process-level knowledge in one or more processes, with focus on the day-to-day execution of ITIL practices, these modules will be of interest to you. Take as few or as many modules to suit your certification needs.

Managing Across Lifecycle The ITIL Intermediate Qualification: Managing Across the Lifecycle Certificate is a free-standing qualification, but is also the final module of theServiceLifecycleand/orServiceCapabilitymodulesthatleadstotheITIL Expert in IT Service Management.

Prerequisites: You must have the ITIL V3 Foundations certificate and at least 15 additional credits from a balanced selection of ITIL Service Lifecycle or Service Capability qualifications.

Step 3: ITIL ExpertThere is no required exam for this certification. To achieve Expert Certification, you must accumulate a minimum of 22 credits, which must include the Foundations Certificate (2) and Managing Across the Lifecycle Certificate (5).

Step 4: ITIL Master QualificationSimilar to the Expert Certification, to achieve Master Qualification you must receive ITIL Service Management Expert certification and be able to demonstrate practical application experience through a peer evaluation scheme.

ITIL CERTIFICATION PATH

PMP and PMBOK are registered marks of the Project Management Institute, Inc.

pg.16www.pec.stedwards.eduSt.Edward’sUniversityProfessional Education | 2011 Course Catalog

General Courses• ProjectScheduleManagement

• ProjectRiskManagement

• ProjectQualityManagement

• MicrosoftProject

Government Courses• IntroductiontoPublicProject

• Management

• ManagingtheConstraintsofPublicProjects

• ManagingPublicProjectRisks

• IdentifyingtheRequirementsofPublic‐Sector Projects

• ManagingtheCriticalDialoguesofPublic‐Sector Projects

• ManagingVendorsandPartnersinPublic‐Sector Projects

IT Courses• InformationTechnologyProject

Management Concepts

• CompTIAProject+

Project Management Evening Certificate Program This Project Management certificate program guides professionals in any field who need to manage projects or operations using flexible, customizable meth-ods that address what matters: RESULTS. The program empowers and educates through multiple learning channels including direct team-based project experi-ence, best practices discussion, adapting processes to fit every situation, lectures, exercises, and homework. Students are provided tailored templates, and are afforded frequent presentations opportunities complete with multiple feedback channels.

Our approach reduces forms, processes, and other low-value activities, allowing practitioners to focus on actionable efforts leading to immediate improvements in team and process performance. Attendees experience effective discussions lead-ing to quick consensus and planning for risk and variance outcomes that enable fast and low conflict adjustments to processes and priorities.

Course Includes: • Real-worldassignmentsdesignedtoguidestudentsthroughthefull

project life cycle.

• Industrybest–practices,proventemplates,andprocesses.

• ProjectManagementProfessional(PMP)®examsimulator

• CopyofthePMBOK®Guide

St. Edward’s University Professional Education offers a comprehensive project management training program for proj-ect practitioners of all education and skill levels. The program validates both your commitment to the profession and your expertise by certifying education, experience and competency.

Our program was vigorously developed by project managers to follow the Project Management Institute (PMI)® stan-dards and align closely with the A Guide to the Project Management Body of Knowledge, (PMBOK® Guide). Fourth Edition, Project Management Institute, Inc., 2008. PMI certifications are universally recognized as a guideline to follow to ensure that you and your projects excel. Project Management Professional (PMP)® credential is the most important industry-recognized certification for project managers. Globally recognized and demanded, the PMP® demonstrates that you have the experience, education and competency to successfully lead and manage projects in any environment.

Project Management

Core Project Management Courses

What former students are saying...

“I did get a lot out of the class. The best practices are already in use with the A&Mproject.Youhaveagoodcourse,andarepersonallyanexampleofaworld class PM. It will be natural that referrals will follow.

I do expect to drop back in this next semester to pick up the lecture on project logs. Best of luck with the book.”

-- Tom Munns

Business Training

PMP and CAPM are registered marks of the Project Management Institute, Inc.

St. Edward’s University Professional Education | 2011 Course Catalog www.pec.stedwards.edu pg.17

Core Project Management Courses

Project Management Professional (PMP)® Boot Camp (5-Days)This course is designed for professionals who have on the job experience performing project management tasks, whether or not project manager is their formal job role. Students will apply the generally recognized practices of project management acknowledged by the Project Management Institute (PMI)® to successfully manage projects.

The course is perfect for professionals who have goals to increase their project management skills, apply a formalized and standards-based approach to project management, seek career advancement by moving into a formal project manager job

role, or apply for Project Management Professional (PMP)® Certification.

Project Management Best Practice Lab (3-Days) Thisintensive3-dayworkshophasaproject–basedlearningapproachusingadaptable,real-worldbestpracticesforexperiencedprofessionals. Participants will apply best practices from traditional, agile, and real-world projects using readily available productiv-ity tools that can reduce project costs over 25%. This course is designed to either complement the PMP® Boot Camp or be taken as a stand alone course.

Project Management Fundamentals with CAPM® (3-Days)This course is designed for persons in a variety of job roles who currently contribute to project teams in various ways, including pro-viding subject matter expertise and serving as project team sponsors, facilitators, liaisons, or coordinators. Participants will receive a proven set of core techniques, methods, and tips to plan, execute, measure, report, and close a projects.

Project Management Introduction (1-Day) This course is perfect for individuals whose primary job is not project management, but who desire a complete overview of the field and its generally accepted practices. This course will examine the elements of sound project management and apply the generally recognized practices to successfully manage projects.

PROJECT MANAGEMENT PREVIEWAttend a FREE 2-hr session to experience our blend of proven training practices and innovative instructional delivery methods that will provide your organiza-

tion with the learning solution needed to turn potential into exceptional

Topics covered include:

Recent Trends in Project Management

Characteristics of Project Management

Integrating Project Management Influences

Project Manager Functions

Benefits of PMP® Certification

Microsoft Course OfferingsMicrosoft Course Offerings Business Training

Loop 360 N.

Hw

y 183

Jollyville R

d

The PEC is located in the Echelon Business Complex in Northwest Austin on the southbound frontage road,

just past the intersection of Hwy 183 and Loop 360N.

Since 1997, the St. Edward’s University Professional

Education Center (PEC) has provided organizations

and professionals with the training required to remain

current, relevant and prepared in the latest management

techniques, sciences and technologies. PEC is Austin’s

largest and most prestigious technical education and

professional development center serving all local,

state and federal government agencies as well as

employees of industry leaders such as Dell, IBM,

Austin Energy, AMD, and many others. PEC has helped

transform the business of more than 800 corporations,

government agencies, and non-profits in Central

Texas by serving more than 125,000 employees.

9420 Research Blvd, Echelon III, Suite 200 Austin, Texas 78759

www.pec.stedwards.edu 512-346-8110 or 1-888-738-7321

Meeting & Training Facilities Our rooms are perfect for groups of 12 to 100. All rooms are equipped with:

• A presentation computer station with Internet access, VCR and DVD players and connections for laptops and iPods

• State-of-the-art sound systems

• Podiums and flip charts

• Wireless access

• Ceiling mounted high-resolution, 3000-lumens projectors

Computer Classrooms Harness the power of our fully networked, advanced computer classrooms for your next training session. You’ll have access to all the high-tech amenities listed above along with:

• Full-featured computers

• Any operating system or software on the market

• Business-class Internet access

• Advanced computer workstations with flat-panel screens

Global Meeting Room Meet, teach or learn anywhere with our high-definition, technology-driven teleconferencing facility. You’ll be able to communicate across cities, countries and continents via:

• Remote technology that’s easy to use

• A productive, true-to-life experience

• A powerful system that’s cost effective

• A green way of doing business

Our helpful, professional staff will take care of all your needs so you can focus on creating your ideal business or training event. And the center is conveniently located in northwest Austin near hotels, dining and shopping.

Your Trusted Advisorand Professional Education Provider

www.pec.stedwards.edu 512-346-8110 or 1-888-738-7321

SEU PE is conveniently located in northwest Austin near hotels, dining, and shopping.

Professional Education 9420ResearchBlvd.,EchelonIII,Suite200

Austin,Texas78759www.pec.stedwards.edu

512-346-8110or1-888-738-7321

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