Company ProfileEnvoy Facility Management Services (Pvt) Ltd.

Envoy Facility Management Services (Pvt) Ltd. is an innovative provider of complete and integrated offshore solutions to global enterprises.

Our clients receive a broad range of services from business registration and set-up, off-shoring of Finance and Human Resources, to provisions of a virtual office and all in between.

Our diversity can be tailored to meet your specific organizational needs.

Envoy Facility Management Services (Pvt) Ltd. commits to delivering high-value services; providing clients with low cost, high quality solutions.

We provide a stable platform and are your pillars to help you achieve your highest potential and then some.

About Us

Investment friendly government policies

Why Sri Lanka

Educated workforce with multilingual skills

Well developed infrastructure and well equipped sea and airports

High standards of Living

Growing capital market

Vibrant business environment with a stable economy

Commitment to Excellence We will not rest on our accomplishments, but build on them in our personal and professional journey to be the best we can be. We will expect more of ourselves than our clients and deliver what we promise at all times.

OwnershipWe will take ownership of our client’s needs and be accountable for delivering friendly and professional service at all times.

VersatilityWe will adjust our organization to meet our clients’ needs; by keeping up with the latest technological changes and continuing to renew and upgrade our organizational development, services, tools and technology.

‘Yes We Can’ AttitudeWe will constantly search for improvements, apply a positive attitude to change, encourage new ideas and the freedom to act.

ExperiencePioneering the field of Outsourcing and Facility Management, ENVOY and its team comprise vast experience in handling many foreign clients with elite brands.

Why Envoy?

Road Map

How we do it?

Business Registration

Infrastructure design and deployment of required processes

Recruit professionals and deploy in -house staff

Test Run on offshore division with THE CLIENT’S supervision

Perform rectifications, if any

Commence commercial operation

Feasibility StudyRather than just diving into a project and hoping for the best, a feasibility study allows us, Envoy Facility Management to investigate the possible positive and negative outcomes of a project before investing too much time and money.

Our Team of Research and Development professionals analyze the probability of venturing into a collaboration successfully, taking into account legal, economic, technological, scheduling and other factors.

On arrival of reports that portrays a profitable and a highly potential project, our Team pulls down the green flag to commence the process of the business venture.

Business Startup Services

Extended Office Setup in Sri Lanka Our professionals will ensure our overseas partners will be benefited as equal to that applicable for domestic companies when setting up operations in Sri Lanka.

Our support services include :Office Setup Facility & Management• We provide a broad range of services such as

looking out for office space on behalf of the client as per the requirements specified, office facility set up, partitioning, networking, furnishing & etc….

• Office Facility Set up can be done in two methods as below.

• Set up office space which includes work stations, incubator concepts, development area, pantry and etc…. and the cost will be based on square ft area occupied for the clients’ office

• Set up per desk space and the cost will be based on per head of employees.

Current Infrastructure

Colombo’s Best Business Address - A premiere office in a prime location.

State of the Art “One Stop Shop” convenient for employees; convenient shopping and banking facilities.

A High Self Esteem of employees, educated workforce with excellent academic background.

Hub of Colombo – In proximity to all world class and five star hotels and dining locations.

The World Trade Center & The Carsons

Managed Facilities

Managed Services

HR & PayrollQualified HR executives who are expertise and who handle personnel administration, payroll, attendance, help desk, support and outsourcing.

MarketingA team of professionals who provide an array of marketing solutions that cover a wide spectrum that ensures you a increase in sales. Degree holders and CIM qualified team members.

LegalCommercial contracts, standard terms and conditions of sale and purchase. Attending to and resolving of Statutory / Regulatory issues.Assistance in preparing standard forms and documents.

Operations & AdministrationOffice upkeep and staff welfare serviceHandling of import / export consignments, all related commercial and legal issues.Visa handling, airline ticketing, hotel and transportation reservation services.

Managed ServicesRecruitmentDegree holders in the HRM sector who have competent in executive search and talent acquisitions. We also perform recruitment campaigns to keep our records updated

Setup & Manage of Call CentersENVOY has the dedicated team who are specialized in Call Center operations & have gained ample experience & exposure to both local & international clients in setting up their call centres completely administrated it & managed by ENVOY

EventsAn event management team specializing in excellent organizing skills. Your event would turn out to be the one you more than expected.Preparations from venue to catering till the thanks giving will be setup entirely by our team

Finance & Accounting

Facilitation in preparation of :

Accounts & financial statements monthly, biannually annually or on request

Specific financial statement reporting required by overseas parent / subsidies

Accounts for tax purposes & tax schedules for tax consultants

Core Accounting Services

Cash book & the General Ledger (Single or multi currency) maintenance & update

Bank, debtors, creditors, inventory, credit cards & other accounts reconciliations

Periodic cash flow statements & management reporting

Facilitation in preparation of consolidated accounts for reporting purposes

Conversion of accounting statements to required standards & compliance requirements

Facilitation in accounting System implementation & review

Conversion of accounting reports from reporting currency to other currencies

Preparation of fixed asset registers, update & maintenance

Support the client’s Financial Statement Close Process

Ancillary Accounting Services

Advantages of outsourcing of accounts to in-sourcing of accounts

The required finance compliance & following regulations require significant time of the management / executives

Companies incur various long term fixed & short term variable costs, such as staff statutory dues, benefits, IT infrastructure, office space, vehicle allowances

Loss of focus or interruptions of the finance process due to staff turnover

Your In-house Accounts Department

Missed deadlines, increased penalties & surcharges mainly due to lack of focus

Incur additional consultation fees for knowledge acquisition & update

Difficulty of acquiring skilled labor as required for accounting & finance

If Your accounts department outsourced to ENVOY

Confidentiality not assured at all times

Cost cutting will leading to inefficiencies & irregularities

Finance compliance & regulations requires significant time management / executives

Relieving the management of the burden of accounting & reporting by handling it over to the professionals with exposure & experience

Considerable reduction of in-house accounts services, related staff cost in terms of wages / salaries, benefits, office space & statutory payments

Continuous focus, continuous responsibility & continuous services without any interruptions

Achieving deadlines will be a routine process once the company’s finance process is streamlined

Consultation & guidance on latest updates in finance industry regulations, trends, norms & technologies from our experienced professionals, free of charge

An output of high quality provided by a pool of talented skilled financial labor force

Client confidentiality assured due to ENVOY’s work ethics when on duty

Outsourcing of accounts will definitely ensure saving on current accounting function cost & at the same time enhancing the client’s value chain

By handing the process of accounting & reporting professionals with exposure & experience, making management more profitable

Recruitment of Specialized Personnel

ENVOY receives JD and eligibility criteria from client and engages in marketing campaign to reach better brains Engineers, Architects, CAD Draughtsman and Technical Staff

Receives resumes from various sources

ENVOY’S HR Team scans and sorts resumes

Upon receipt of employment confirmation from client, ENVOY ‘s HR Team will initiate paper work

Final list of candidates are passed onto the HR Team

of client to assess their knowledge through an

electronic interview

The shortlisted candidates are assigned to ENVOY’S

panel of recruiters for the first phase of interview

Recruitment of Specialized Personnel

Sourcing TeamScreening & Facilitating Interview Process

UK Team

Europe & Middle East Clients

Lead Generation TeamTelemarketingSocial Media Marketing

Sri Lanka Team Business Development Team

Human Resources & Payroll

HR Team of client will share all HR Policies with the HR Team of

ENVOY

All the rules, regulations and mandates will be exchanged to mutually agree on the employee laws that will suitably fit and be

of convenience to all the employees

Contract will be prepared by ENVOY HR Team and sent to client’s HR Team for authorized signatory.

All salary payments and other related matters such as absenteeism, HR paperwork will be handled by ENVOY’s HR Team

Procurement HandlingIdentification of Product Needs done by Client

Product Specifications given by Client

Purchase Orders sent to ENVOY by Client

Options of Sources/ Vendors will be sorted by ENVOY

Pricing and Terms will be done by ENVOY and finalized by Client

Delivery Mode decided by Client

Clearance and Logistics done by ENVOY

Delivery to Site done by ENVOY

Invoicing & Payments by ENVOY and Client

Innovative Technology

Software Development

Website Development

Customer Relationship Management

ERP Solutions

Extended Services

Investors will be escorted to call our Hotline, 24 x 7 on the website

or an authorized personnel

Call Directs to our ENVOY Help Desk

Provide Information on necessary approval procedures, minimum investment required, tax incentives, respective line agencies and allocates a representative to escort them, throughout the entire process

Dedicated representative who will be entitled to get all procedures in place and keep the investors updated on all information obtained and status

Structured Guidance for Investors

Extended Services

ENVOY

FDI Project Assistance

Investors Representative

Investors

ENVOY Representative Investors Commence Commercial Operations

Step 1

Step 3

Step 2

Step 4

Marketing Solutions

Potential BenefitsCost EffectiveLower Operational CostsLower Labor CostsYou can save up to 60% if you offshore to Sri Lanka

Time SavingWe co-ordinate all tasks from registration to opening, ensuring you have more time to focus onyour core business objectives.

Increasing Productivity and EfficiencyEnvoy Facility Management Services provides expertise and experience which will helpstreamline your business processes and contribute to the bottom-line.

Expert Resourcing and StaffingWe will provide access to skilled resources at a much lower cost.They are carefully chosen & trained to reflect your brand values. This will be supported by performance management processes.

Joe Collins, CEO – CAMMS Group, Australia

Our Success Stories

CAMMS Group has a close working relationship with Envoy Facility Management Services and Envoy Holdings as a whole. They have been instrumental during the establishment of our subsidiary in Sri Lanka. Their support in he recruitment process and achieving a range of logistical requirements was critical to establishing our Global Service Delivery Centre in a very short time frame. This in turn has enabled us to cater for our continued growth, whilst improving customer support. I have found the company t be of high ethical standards and always responsive to our needs. The company continues to provide a range of accounting and support needs and we look forward to a long term business relationship with them.

Darren Mason, CEO

My Workplace Australia Since the establishment of Envoy Facility Management Services, our ability to provide fast turnaround to meet our client demands has improved significantly. This has been an extremely positive initiative that is enabling our strategic international growth objectives. The fact that the resources are fully managed from an administration perspective, whilst allowing us to maintain full operational control over our resources , eliminates the management headaches in this area. This gives us the best of both worlds. There is no possibility that we could have established a similar feeling in Australia and we are committed to along the relationship with Envoy Facility Management Services based on this mutual benefit.

Chad Gates, Development Manager – Pronto Software

It has been amazing how much we have achieved in such a short time. I feel incredibly fortunate to have been a part of this wonderful journey, one that will see us working closely together for years to come. Sri Lanka feels like a second home. Thank you so much for your generous support and genuine care for our people and success Brian Amit , Director –Peerless IT Australia We have been very pleased with he work and level of commitment that Envoy Facility Management Services along with the Envoy Holdings has showing us throughout . I have come across nothing that matches the very high standards set by the team.

Our Expertise

France

Contact UsEnvoy Facility Management Services (Pvt) Ltd.

Level 14, East Tower, World Trade Center, Colombo, Sri Lanka

Phone : +94 11 2 390 590 Fax : +94 11 2 338 235 Email : info@envoybpo.comweb : www.envoybpo.com