session 4retail theory
TRANSCRIPT
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Role and Responsibilities of a
Merchandiser
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Types of merchandising
Export Merchandising
Merchandiser in Buying House
Merchandiser at buyers end
Retail Merchandiser
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Manufacturing
In a proper manufacturing set up role of
merchandising are:
ro uc on merc an s ng
Development merchandising
Sourcing merchandising
Planning merchandising
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Production merchandising
who take care of all in house activities
Development merchandising
who take care of product development
Sourcing merchandising
who take care of procurement
Planning Merchandiserwho take care of production planning
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Merchandiser in Export house
Merchandising development based on buyers
objective
Interaction with bu er
To interact with the various department of a
manufacturing unit
Costing
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In Export house
To send samples to buyer
Development of lap dip and strike off and desk loom
Procurement of fabric, trims
To carry out the final inspection at factory end
To make sure that the shipment goes on time
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Buying house
Buying house work as intermediateries the buyerand the vendor
60-70% world wide buying routes through theuy ng ouse
These are situated predominantly at the vendorslocation
Work on profit percentages/commissions
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Buying house merchandiser
Bridge the gap between buyer and vendor
Vendor selection and vendor benchmarking
Group buying
Give approvals some times
Vendor audit
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Buyer
A buyer is a brand
GAP, Nike, Adidas are all brands as well
as uyers
Most of the brands in the word are
outsourced their merchandise
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Buyer
Many Buyers/brands have their local office
near the manufacturing facility these
offices are called liaison offices
These liaison offices works under the head
office of the buyer.
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Buyer merchandiser
Vendor selection and benchmarking
To work in between head office and
To take the samples on time
To give all approval on time
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Buyer merchandiser
Merchandise planning
Vendor management
On time shipment
Quality audits
compliance
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Roles and Responsibilities
Product Development & Sampling
Fabric & Trim Sourcing
Costing & Negotiation
Fits & Pre-Production Approvals
Maintaining Records
Plan Factory Capacity & Allocations
Fabric Booking Trim Confirmations
Color / Fabric approval
Fit approval
Testing
Production & Line Planning
Production Follow up
Quality Audits & Shipment Status Quota / Embargo Movements
Vessel / Flight Planning
Documentation
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Skills
Time Management
Planning and Organizing
Communication
Negotiation
Teamwork
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Proactive-nessBe Proactive
Proactive tasks Active positive tasks you must do to achieve the
objective. It is taking initiative by not being pushy, obnoxious or
aggressive but by being affirmative and assertive.
Reactive tasks Day to day tasks that land on your desk
everyday and has to dealt with to keep things running
Proactive person
Mana es current tasks well.Allocates time for the projects.
Completes small part of huge goals everyday.
Is guided by the goal set for future.
Translates desires into results.
Reactive PersonGets bogged down by the external environment emails, phone
Uses time to get by.
Has no time for development projects.
Works to find a short term solution.
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Importance vs. Urgency
These are not the same things. Something urgent is not necessarily important.Urgent tasks should be dealt with straight way taking out the minimum time.
Positive tasks are always the important ones and reactive tasks are rarely
important.
The objective here is to :
Maximize return of time.
Maximum fulfillment.
Reduces stress.
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Covey'sFramework
Urgent Non Urgent
I II
Important Activities : Activities :
Crises Prevention
Pressing Problems PC Activities
Deadline Driven Projects Relationship Building Planning
Coveys Framework
Covey'sFramework
III IV
Activities : Activities :
Non Important Interruptions Trivia
Calls Busy work
Mail Mail
Pressing Matters Phone Calls
Popular Activities Time Wasters
Pleasant Activities
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Planning and Organizing skills
Allows us to effectively utilize resources.
Allows us to anticipate problems.
Enables us to communicate our intentions to others.
Assists us to evaluate how realistic the objectives are.
Assists us to evaluate alternative means of achieving
objectives.
Assists us to establish priorities.
Helps reduce firefighting.
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Daily tool
" If you are not in control of your day, you are notin control at all. "
Most important self organizing tool ( if used) is a diary.
.Allocate time meeting with yourself.
Fill gaps by doing routine work.
Allow time to meet unexpected tasks, unmet deadlines.
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Overcome obstacles by organizing
yourself
Organize your desk
Carefully arranged workplace enables you to work efficiently, feel good and savetime.
" Messy desks reflect messy brain "
es ngDo now Do it today
Do soon Within a week
Read magazines/journals etc.
pass on pass/delegate.
file info that needs to be preserved.
misc. vouchers/invoices etc.
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Manage Meetings
Have clear objective and an agenda.
Have correct choice of participants.
Prepare well.
Have clear idea.
Need sound leadership.
Avoid unnecessary interruptions.
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Proper Filing & Record Maintenance
What to file?
The material that has value and relevance and that
needs to be preserved.
Proper Classification
folders/style files.
Special files poplin qualities/ trim file
Should be easily accessible to everybody.
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Effective Communication &
Negotiation Skills
"Seek first to understand, then to be understood "
Communication It is the process by which a person, a group or an
organization (sender) transmits some information ( message ) to another
person/group or and organization (receiver)
Channels of communication
Written
Telephonic
Face to-Face
Need to choose an appropriate channel for maximum effectiveness. It is a
very important tool which is very critical for your success as an individual
as well as a company.
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Proper & Effective Communication
You should have proper background.
Current knowledge of the subject.
Right perspective & attitude
It should be precise, clear and to the point.
Good Listening skills.
Better relationships.
Access to relevant info.
Should be open minded
Not judgmental
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With Subordinates
Learn what they expect from you.
Communicate expectations unambiguously.
Be fair, don't play favorite.
Be honest and ethical.
Show concern.
With Superiors
Know what is expected of you.
Know what info serves his needs.
Give well considered ideas.
Share important suggestions and grievances.