session 4retail theory

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  • 7/29/2019 Session 4retail theory

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    Role and Responsibilities of a

    Merchandiser

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    Types of merchandising

    Export Merchandising

    Merchandiser in Buying House

    Merchandiser at buyers end

    Retail Merchandiser

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    Manufacturing

    In a proper manufacturing set up role of

    merchandising are:

    ro uc on merc an s ng

    Development merchandising

    Sourcing merchandising

    Planning merchandising

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    Production merchandising

    who take care of all in house activities

    Development merchandising

    who take care of product development

    Sourcing merchandising

    who take care of procurement

    Planning Merchandiserwho take care of production planning

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    Merchandiser in Export house

    Merchandising development based on buyers

    objective

    Interaction with bu er

    To interact with the various department of a

    manufacturing unit

    Costing

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    In Export house

    To send samples to buyer

    Development of lap dip and strike off and desk loom

    Procurement of fabric, trims

    To carry out the final inspection at factory end

    To make sure that the shipment goes on time

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    Buying house

    Buying house work as intermediateries the buyerand the vendor

    60-70% world wide buying routes through theuy ng ouse

    These are situated predominantly at the vendorslocation

    Work on profit percentages/commissions

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    Buying house merchandiser

    Bridge the gap between buyer and vendor

    Vendor selection and vendor benchmarking

    Group buying

    Give approvals some times

    Vendor audit

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    Buyer

    A buyer is a brand

    GAP, Nike, Adidas are all brands as well

    as uyers

    Most of the brands in the word are

    outsourced their merchandise

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    Buyer

    Many Buyers/brands have their local office

    near the manufacturing facility these

    offices are called liaison offices

    These liaison offices works under the head

    office of the buyer.

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    Buyer merchandiser

    Vendor selection and benchmarking

    To work in between head office and

    To take the samples on time

    To give all approval on time

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    Buyer merchandiser

    Merchandise planning

    Vendor management

    On time shipment

    Quality audits

    compliance

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    Roles and Responsibilities

    Product Development & Sampling

    Fabric & Trim Sourcing

    Costing & Negotiation

    Fits & Pre-Production Approvals

    Maintaining Records

    Plan Factory Capacity & Allocations

    Fabric Booking Trim Confirmations

    Color / Fabric approval

    Fit approval

    Testing

    Production & Line Planning

    Production Follow up

    Quality Audits & Shipment Status Quota / Embargo Movements

    Vessel / Flight Planning

    Documentation

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    Skills

    Time Management

    Planning and Organizing

    Communication

    Negotiation

    Teamwork

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    Proactive-nessBe Proactive

    Proactive tasks Active positive tasks you must do to achieve the

    objective. It is taking initiative by not being pushy, obnoxious or

    aggressive but by being affirmative and assertive.

    Reactive tasks Day to day tasks that land on your desk

    everyday and has to dealt with to keep things running

    Proactive person

    Mana es current tasks well.Allocates time for the projects.

    Completes small part of huge goals everyday.

    Is guided by the goal set for future.

    Translates desires into results.

    Reactive PersonGets bogged down by the external environment emails, phone

    Uses time to get by.

    Has no time for development projects.

    Works to find a short term solution.

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    Importance vs. Urgency

    These are not the same things. Something urgent is not necessarily important.Urgent tasks should be dealt with straight way taking out the minimum time.

    Positive tasks are always the important ones and reactive tasks are rarely

    important.

    The objective here is to :

    Maximize return of time.

    Maximum fulfillment.

    Reduces stress.

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    Covey'sFramework

    Urgent Non Urgent

    I II

    Important Activities : Activities :

    Crises Prevention

    Pressing Problems PC Activities

    Deadline Driven Projects Relationship Building Planning

    Coveys Framework

    Covey'sFramework

    III IV

    Activities : Activities :

    Non Important Interruptions Trivia

    Calls Busy work

    Mail Mail

    Pressing Matters Phone Calls

    Popular Activities Time Wasters

    Pleasant Activities

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    Planning and Organizing skills

    Allows us to effectively utilize resources.

    Allows us to anticipate problems.

    Enables us to communicate our intentions to others.

    Assists us to evaluate how realistic the objectives are.

    Assists us to evaluate alternative means of achieving

    objectives.

    Assists us to establish priorities.

    Helps reduce firefighting.

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    Daily tool

    " If you are not in control of your day, you are notin control at all. "

    Most important self organizing tool ( if used) is a diary.

    .Allocate time meeting with yourself.

    Fill gaps by doing routine work.

    Allow time to meet unexpected tasks, unmet deadlines.

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    Overcome obstacles by organizing

    yourself

    Organize your desk

    Carefully arranged workplace enables you to work efficiently, feel good and savetime.

    " Messy desks reflect messy brain "

    es ngDo now Do it today

    Do soon Within a week

    Read magazines/journals etc.

    pass on pass/delegate.

    file info that needs to be preserved.

    misc. vouchers/invoices etc.

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    Manage Meetings

    Have clear objective and an agenda.

    Have correct choice of participants.

    Prepare well.

    Have clear idea.

    Need sound leadership.

    Avoid unnecessary interruptions.

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    Proper Filing & Record Maintenance

    What to file?

    The material that has value and relevance and that

    needs to be preserved.

    Proper Classification

    folders/style files.

    Special files poplin qualities/ trim file

    Should be easily accessible to everybody.

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    Effective Communication &

    Negotiation Skills

    "Seek first to understand, then to be understood "

    Communication It is the process by which a person, a group or an

    organization (sender) transmits some information ( message ) to another

    person/group or and organization (receiver)

    Channels of communication

    Written

    Telephonic

    Face to-Face

    Need to choose an appropriate channel for maximum effectiveness. It is a

    very important tool which is very critical for your success as an individual

    as well as a company.

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    Proper & Effective Communication

    You should have proper background.

    Current knowledge of the subject.

    Right perspective & attitude

    It should be precise, clear and to the point.

    Good Listening skills.

    Better relationships.

    Access to relevant info.

    Should be open minded

    Not judgmental

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    With Subordinates

    Learn what they expect from you.

    Communicate expectations unambiguously.

    Be fair, don't play favorite.

    Be honest and ethical.

    Show concern.

    With Superiors

    Know what is expected of you.

    Know what info serves his needs.

    Give well considered ideas.

    Share important suggestions and grievances.