Maximize

efficiency

and utilization

of your

software

with

ServiceHealth

ServiceHealth:A SERVICEPOWER HEALTHCHECK PROGRAM

ServiceHealth Overview

ServiceHealth reviews your business processes and current system

configuration and recommends improvement opportunities that

optimize the utilization and efficiency of your software.

ServiceHealth engagements review four key ServicePower

applications: ServiceScheduling, ServiceMobility, ServiceClaims and

ServiceDispatch. Each ServiceHealth review covers one application.

We offer two types of programs for your needs.

• Basic – 1 review per year of each application

• Premium – 2 reviews per year of each application

Why You Need ServiceHealth

Data shows that optimal utilization of your application can reduce

cost and improve productivity. A yearly ServiceHealth review can

help identify opportunities to:

• Incorporate best practices

• Recommend new features or system upgrades that support

current or future changes in your business processes

• Keep you informed of new product features and functions

T RU S T E D B Y G LO B A L B R A N D S

ServicePower.com

The ServiceHealth Process

The process spans approximately 5 weeks and includes the following:

• Customer prepares list of questions, issues and concerns (2 weeks prior to onsite visit)

• Review of current configuration (1 week prior to onsite visit)

• On-site visit with customer and stakeholders including a summary review of new product

features (Duration: 1 day)

• Preparation of written report (Duration: 1 week)

• Presentation and review of written report (Duration: 1 week)

Benefits of ServiceHealth

The ServiceHealth review ensures you are extracting the maximum value from your application’s

features and deploying them effectively to receive greater efficiency and utilization. Your

improved efficiency and better utilization may result in:

• Higher customer satisfaction rates

• Increased service team productivity

• Lower costs

• Increased revenues and higher return on investment (ROI)

Get In TouchServicePower.com (703) 287 9800

Ensure you’re extracting the maximum value from your applications.