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Service Overview Elderly service Rita CHEUNG 8 January 2020

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Page 1: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Service Overview

Elderly service

Rita CHEUNG

8 January 2020

Page 2: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Rundown

Myths of Old Age

Characteristics of Elderly in HK

Services for the Elderly in HK

Working approaches commonly use in elderly settings

Future Trend

Q & A

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Page 3: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Myths of Old AgeABS and DADHC (2004) Older People NSW 2004, P.20. Older people Myths &

Reality

Ageing equals sickness, disability and dementia

Old people are a burden on society

The ageing of the population is a looming crisis

People stop learning once they reach 60 years

Old people don’t understand new technologies

Mature age workers lack of the drive, creativity and

commitment of younger workers

Older people are isolated and lonely

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Page 4: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Reality ABS and DADHC (2004) Older People NSW 2004, P.20. Older people Myths &

Reality

Older people are generally healthy

80% of people 70+ live independently without help from care

services

People are living longer, many enjoying an active and healthy

older age

Older people are particularly good at integrating new material

into their existing skills and knowledge

People 55+ are the fastest growing group of internet users in

Australia

Mature age workers are skilled and high effective employees

Approximately 80% of older people attend social activities

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Page 6: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Characteristics

of Elderly in HKIn a Marco aspect

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Ageing population in Hong Kong

Population

Population of elderly persons aged above 65 is 16% (1.16 million) of the total population in HK¹.

It is estimated that in 2024 and 2034, the percentage will increase to 23% and 30% respectively².

1 From 2016 Population Census. Website: http://www.bycensus2016.gov.hk/data/16bc-graphic-guide.pdf

2 From HK Monthly Digest of Statistics (2015). HK Population Projections for 2015 to 2064. Website: http://www.statistics.gov.hk/pub/B71510FA2015XXXXB0100.pdf

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Page 8: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Growth of Population Aged 65+8

Source: http://www.bycensus2016.gov.hk/en/bc-population-growth.html

Page 9: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Population Pyramid 20119

Changes of the Population pyramid over the years

Source: http://www.bycensus2016.gov.hk/en/bc-population-pyramid.html

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Projection of

Population Pyramid 10

Source: http://www.susdev.org.hk/susdevorg/archive2006/en/paper/paper_ch1.html

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Living Condition

According to the statistic profile from the year of 2011, there

are 279,221(32.4%)singleton elderly and older couples who

live together.

Although most of the elderly persons are still living with their

families (around 67.6% of the elderly population)

From 2011 Population Census, Thematic Report: Older persons.

Website: http://www.census2011.gov.hk/pdf/older-persons.pdf

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Page 12: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Living Condition

Most of the elderly persons aged 60 have retired

❑ Only around 11.2% are still working in 2016.

❑ In 2016, median earnings of elderly persons was HK$10,250 per

month (median earnings per head in Hong Kong was HK$15,000),

and over 80% of the elderly persons were living on savings.

❑ In 2017, 144,612 elderly persons aged 60 or above are receiving

social security allowance.

❑ Around 241,000 elderly persons are receiving Old Age Allowance

and 460,067 elderly are receiving Old Age Living Allowance.

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Page 13: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Living Condition

Those soon-to-be-old (aged 45-59 years old) people are more

educated and are financially more viable.

Over 50% of them have secondary school education or

above, whereas 78.7% of those aged over 60 are having

primary school education or below.

One-third of them are having different kinds of retirement

protection, compared to around 16% of those aged over 60.

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Page 14: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Health Conditions

Most elderly persons are still healthy with over 70% of them are

suffering from one kind of or more chronic illnesses.

Among them, the most common illnesses include hypertension,

arthritis, ophthalmology problems, and diabetes.

In 2006, there are about 70000 elderly persons suffering from

Dementia who are living in the community.

It is projected that the numbers of demented persons will

significantly increase to 0.33 million by the year of 2050.

Among those who are aged 75 or above, about 22% are suffering

from cognitive difficulties.

❑ 93% do not need assistance

❑ 97% can perform self care

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Page 15: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Needs of Elderly in Hong Kong

Psychological

needs

Housing needs

Social needs

Financial needs

Physical / Medical needs

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Page 16: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Services for the Elderly in

Hong KongRationale of government

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Page 17: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

• Enable elderly people to live in dignity and to provide necessary support

• Promote sense of belonging, security and worthiness

Mission

•Promote well-being of older people in all aspects of their life through provision of a wide spectrum of services to enable them to remain living in the community for as long as possible

•Provide residential care suited to the varying needs of older people whenever necessary

Objectives

17 Services for the Elderly in Hong Kong

Page 18: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Community Support Services

• Assist elderly people to remain living in the community for as long as possible. These services also give support to carers. With increasing diversity of community support services for the elders, a more integrated approach to facilitate access to services is adopted. In brief, there are three types of community support services for the elders, namely: elderly centre services, community care services and other support services.

Residential Care Services

• Aim to provide residential care and facilities for elders aged 65 or above who, for personal, social, health and/or other reasons, cannot adequately be taken care of at home. Persons aged between 60 and 64 may apply if there is a proven need.

18 Services for the Elderly in Hong Kong

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Services for the Elderly in Hong Kong19

No/Mild

• Community Support Services

• Social Centre, NEC, DECC, IHCST(Ordinary cases) etc.

Moderate

• Community Support Services

• LTC services (Day Care Centre, IHCST, EHCCS etc.)

Severe

• Residential Services

• LTC services (C & A Home, Nursing Home etc.)

Level o

f Im

pair

men

t

Page 20: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Central Waiting List For Subsidised Long-term

Care (LTC) Services in HK

Policy initiatives of 'ageing in place' and 'continuum of care'

Social Welfare Department has implemented a Central Waiting List

for subsidized long-term care services since 2003

Facilitate registration of the request for subsidized long-term care

services at single entry points.

Elders' care needs as ascertained by the standardized care need

assessment tool.

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Page 21: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Central Waiting List For Subsidized Long-term

Care (LTC) Services in HK

Scope Long term care services cover the following services subsidized by the

government:

(a) Community Care Services (CCS)

(i) Integrated Home Care Services (IHCS) in respect of frail cases

with moderate or severe levels of impairment

(ii) Enhanced Home and Community Care Services (EHCCS)

(iii) Day Care Centre for the Elderly / Day Care Unit for the Elderly

(D/E/DCU) (Note: In terms of service type, IHCS and EHCCS are

home-based services whereas D/E / DCU are centre-based

services.)

(b) Residential Care Services (RCS)

(i) Home for the Aged in respect of applicants prior to 1 January

2003

(ii) Care-and-attention (C&A) Home

(iii) Nursing Home (NH)

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Residential Care Services (RCS)

Hostel for the

elderly

Home for the aged

Care and Attention

Home

Nursing Home

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Types of Residential Care Homes

Lowest level of care Highest level of care

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Community Support Services (CCS)

Types of Community Support ServicesElderly Centre Services

District Elderly Community Centre (DECC)

Support Teams for the Elderly

Neighbourhood Elderly Centre (NEC)

Social Centre for the Elderly (S/E)

Community Care Services for the Elders Day Care Centre/Unit (D/E)

Day Respite Service for the Elders

Enhanced Home and Community Care Services (EHCCS)

Integrated Home Care Services (IHCS)

Home Help Service (HHS)

Other Community Support Services

Carer Support Service

Home Environment Improvement Scheme for the Elderly

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Page 25: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

District Elderly Community Centre

A type of community support services at district level to enable

elders to remain in the community

To lead a healthy, respectful and dignified life

DECCs also collaborate with other service units in the district and

cooperate to build a caring community with better use of community

resources.

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Page 26: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Scope of Service Collaboration with and provision of support to other elderly service units in the district

Community education

Case management

Reaching out and networking

Support team for the elderly

Health education

Educational and developmental activities

Provision of information on community resources and referral services

Volunteer development

Carer support services

Social and recreational activities

Meal and laundry services

Drop-in service, etc.

Dementia Community Support Scheme (智友醫社同行計劃) NEW!

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Support Team for the Elderly (STE)27

provide elders with concern and

assistance so that they can live

actively in the community under this

support network.

promote senior volunteerism to

encourage elders to become

volunteers, to be continuously

involved in social affairs and to serve

other elders in need so as to promote

the sense of worthiness.

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Outreaching & Support Services to

Hidden & Vulnerable Elders

To strengthen the outreaching and support services to hidden

and vulnerable elders

Networked to Support Teams for the Elderly (STEs) and/or be

referred to receive assistance from other mainstream services

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Target Service Users

•Elders who not yet been

outreached/ registered in STE

• Have genuine need but are

unmotivated to receive assistance,

e.g. poor health condition,

financial difficulties, poor

relationship with family,

inadequate of social support

network…..

Outreaching & Support Services to

Hidden & Vulnerable Elders

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Enhanced Home and Community Care

Services (EHCCS)

To achieve the policy of “Ageing in Place”

and “Continuum of Care”, EHCCS provides

integrated services to enable frail elders to

receive nursing and care services in their

familiar home and community environment

and to maintain their maximum level of

functioning.

EHCCS also provides support for carers to

strengthen family cohesion.

Starting from April 2001, the Social Welfare

Department has been granting subsidy to non-

governmental organizations to provide EHCCS

in the 18 District Council districts to enables frail

elders to continue living in the community.

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Page 32: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Enhanced Home and Community Care

Services (EHCCS)

Target groups

Elders aged 65 or above (persons aged between 60 and 64 may

receive the services if there is proven need)

Elders assessed to be of moderate or severe level of impairment*

by the Standardized Care Need Assessment Mechanism for

Elderly Services, and have the genuine need for a well-

coordinated package of home care and community support

services

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Page 33: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Enhanced Home and Community Care

Services (EHCCS)

Scope of Service

Care management

Basic and special nursing care

Personal care

Rehabilitation exercise

Day care services

Carer support services

Day respite service

Counselling services

24-hour emergency support

Environment risk assessment and home modifications

Home–making and meals delivery services

Transportation and escort services

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Page 34: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Integrated Home Care Services

provide a range of community support services to the elders, people with disabilities and needy families living in the community

with a pool of experienced and professionally trained staff, and via a network of service units in the community with its collaboration and support.

provide care and support to the target service users according to their individual needs and actualize the concepts of 'Ageing in Place' and 'Continuum of Care' to enable the service users to continue living in the community.

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Page 35: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Target groups

Elders aged 60 or above living in the community

People with disabilities

Individuals and families with social need

Category Cases

IHCS are classified into two categories according to the needs of the above target groups:

Frail Cases:

Frail elders: refer to frail elders who suffer from moderate or severe level of impairment* by the Standardised Care Need Assessment Mechanism for Elderly Services, and require a comprehensive package of services

People with disabilities: refer to severely physically handicapped persons who require a comprehensive package of services

Ordinary Cases:

Service users who suffer from no to mild level of impairment or disability

Priority will be given to individuals and families with no or poor support from friends or the community and are financially disadvantaged, applicants on the waiting lists of IHCS (Ordinary Cases) or discharged cases from Enhanced Home and Community Care Services or IHCS (Frail Cases).

35 Integrated Home Care Services

Page 36: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Integrated Home Care ServicesServices provided to frail cases:

Care management

Basic & special nursing care

Rehabilitation exercises

Carer support services

Personal care

Day care service

Day respite service

Home respite service

24-hour emergency support

Environmental risk assessment & home modification

Home-making & meals delivery services

Transportation & escort services

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Integrated Home Care Services

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Services provided to ordinary cases:❑ Personal care

❑ Simple nursing care

❑ General household or domestic duties

❑ Escort service

❑ Child-minding

❑ Home respite service

❑ Environmental risk & health assessment

❑ Purchase & delivery of daily necessities

❑ Provision of meals & laundry service

❑ Other services, e.g. carer services etc.

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Pilot Scheme on Community Care

Service Voucher for the Elderly (CCSV)

SWD launched the First Phase (two years) of the Pilot Scheme

since September 2013.

*Districts with relatively large elderly populations, namely Eastern,

Kwun Tong, Wong Tai Sin, Yau Tsim Mong, Kowloon City, Sham

Shui Po, Sha Tin, Tai Po, Tsuen Wan and Tuen Mun.

A new funding mode, namely the “money-follows-the-user”

approach, eligible elderly may choose community care services

(CCS) that suit their individual needs with the use of service

vouchers.

A maximum of 7,000 vouchers may be issued under the Pilot

Scheme for the use of elderly in need. (2nd phase starting from

October 2016)

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Pilot Scheme on Residential Care Service Voucher for the Elderly (RCSV)

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Similar to CCSV, SWD launched the First Phase of the RCSV

since March 2017.

The same concept of CCSV, “money-follows-the-user”

approach has adopted, eligible elderly in need of residential

care services and are wait listing for care-and-attention

(C&A) places on the Central Waiting List (CWL).

A total of 3,000 vouchers to be issued within a period of 3

years by batches.

Page 40: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Special/ Related Projects in Elderly settings

Pilot Scheme on Multi-disciplinary Outreaching Support

Teams for the Elderly (MOSTE) NEW!

Integrated Discharge Support Programme for Elderly Patients

(IDSP)

Services for Third-Age

Elderly Abuse prevention

End-of-life Services

Guardianship Board

……

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Page 41: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Working approaches

commonly use in elderly settings41

Page 42: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Working/ intervention approaches

•Pain Management

•Cognitive Behavioral Therapy (CBT)

•Art Therapy, Music Therapy

•Dementia treatment group (Reminiscence Therapy, Reality Orientation, Sensory training…)

Health/Physical

•Depression treatment group (CBT, Positive Psychology, Rational Emotive Therapy, Narrative Therapy, Solution Focused Therapy)

•Life Review Therapy, Logotherapy

•Bereavement group (Dual Process model…)

Psychological

•CBT, RET…..

•Networking/mutual support group for single elderly

•Marital enrichment group

•Social Skills Training

Psycho-social

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Page 43: Service Overview Elderly service...Old people don’t understand new technologies Mature age workers lack of the drive, creativity and ... arthritis, ophthalmology problems, and diabetes

Future Trends

Meet with the different needs of the future cohort

Establish Long Term Care System

Studying the Long-Term Care financing arrangement

Increase in service varieties

Service Integration

Multi-skills training

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For more information

Social Welfare Department

http://www.swd.gov.hk/en/index/site_pubsvc/page_elderly/

Hong Kong Social Service Council

http://www.hkcss.org.hk/download/folder/el/el_chi.htm

Census and Statistics Department

http://www.censtatd.gov.hk/home/index_tc.jsp

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Q & A