service employees and job competency · •job competency is used as an indicator to show...

© 2012 PEC - All Rights Reserved

CAP Safety Meeting – May 1

CAP SAFETY MEETING

SHORT SERVICE EMPLOYEES AND

JOB COMPETENCY

MAY

http://www.pecpremier.com/



• Workers are considered a short service employee

(SSE) usually for the first six months they are on the

job.

• Companies will expect SSEs to be identified,

supervised, and trained.

• Supervisors must be aware of any SSEs, so SSEs are

not asked to do jobs they are not trained to do.

SHORT SERVICE EMPLOYEE INTRODUCTION




• Some companies limit the number of SSEs allowed to

work in a crew.

• When supervisors are aware of SSEs beforehand, they

can organize crews according to experience levels.

• This helps prevent accidents because supervisors can

closely monitor the crews containing SSEs.

SSES ON THE JOB




• Mentoring is placing an SSE with another

worker who is more experienced.

• Mentoring is a good way to assist SSEs

during their training period.

MENTORS




MENTORS

• Mentors must know the experience levels of the

SSE.

• Mentors must provide close supervision and

instruction.

• Mentors must not allow SSEs to perform a job

they have not been trained to do.




SSES

• SSEs should ask questions if they come across

something they do not understand.

• SSEs should receive information on physical

layouts, housekeeping rules, safety regulations,

and accident reporting procedures for each

jobsite.




IDENTIFYING SSES

• SSEs should be easily identified by coworkers.

• Coworkers need to be aware that SSEs may

need help or instruction to perform a job.

• SSEs may wear stickers on their hard hats to

identify them as new to the job.

• SSEs may wear a hard hat of contrasting color

of coworkers, identifying them as new to the job.




JOB COMPETENCY




JOB COMPETENCY INTRODUCTION

• Competency is possessing the required skills,

knowledge, and qualifications for a job.

• Job competency is how you apply the skills and

knowledge to perform your job.




JOB COMPETENCY INTRODUCTION

• Job competency is used as an indicator to show

supervisors whether you should be rewarded for

your performance, assisted in improving your

performance, or if you should be removed from

a job.

• When job competency is evaluated correctly,

both the company and you benefit.




GENERAL COMPETENCIES

General competencies for you as a worker in our industry include being:

• Flexible

• Detail oriented

• A team player

• Committed to safety

• Effective in communicating

• Responsive to emergencies

• A problem solver

• Professional

• Reliable




FLEXIBLE

• Being flexible means adjusting your personal

work style to meet the needs of the job.

• Respond to change with a positive attitude.

• Be open to learning new ways to do a job.




DETAIL ORIENTED

• Be thorough.

• Have concern for all areas of the job no matter

how small.

• Monitor and check yourself throughout the job

so nothing is overlooked.

• Always follow procedures and standards.




A TEAM PLAYER

• Being a team player shows your initiative to

cooperate and actively be part of a team.

• Participate in meetings and discussions.

• Help find solutions to problems that may come

up during a job.




COMMITTED TO SAFETY

• Integrate safety management into every job.

• Comply with all safety policies and procedures of

your company as well as industry regulations

and standards.

• Complete all environmental, safety, and health

training.

• Take personal responsibility for safety.




EFFECTIVE IN COMMUNICATING

• Communicate your thoughts and concerns.

• Present yourself clearly and accurately when

communicating with others.

• Use written materials or visual aids to reinforce

what you are saying.

• Ask questions to be sure your message was

understood correctly.




RESPONSIVE TO EMERGENCIES

• Perform your job duties in a way that prevents and minimizes safety hazards.

• Know who to contact in the event of an emergency.

• Understand your company emergency action plan.

• Communicate that safety and environmental awareness is a priority.




A PROBLEM SOLVER

• Anticipate problems and think about how a problem and its solution will affect everyone.

• Gather all information available before making decisions.

• Take responsible action even under pressure.

• Notify a supervisor of any problems in a timely manner.




PROFESSIONAL

• Do not offend others.

• Practice good hygiene.

• Have a positive impact on coworkers.




RELIABLE

• Reliability is the level of dependability

demonstrated in all aspects of the job.

• Show commitment and dedication by

completing the job.

• Be punctual.

• Fulfill commitments made to your company

and coworkers.




ASSESSMENT

SSE and Job Competency Quiz


service employees and job competency · •job competency is used as an indicator to show...

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