sensory testing with kids! - saafostsaafost.org.za/.../2008/aug13/sensory_testing_with_kids.pdf ·...

21
Sensory testing with KIDS! Sensory testing with Sensory testing with KIDS! KIDS! Sensory Symposium Cape Town Sensory Symposium Cape Town 13 August 2008 13 August 2008 Consumers In Focus Consumers In Focus - - Lorraine Geel Lorraine Geel

Upload: hoangliem

Post on 18-Apr-2018

223 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Sensory testing with KIDS!

Sensory testing with Sensory testing with KIDS!KIDS!

Sensory Symposium Cape TownSensory Symposium Cape Town13 August 200813 August 2008

Consumers In Focus Consumers In Focus -- Lorraine GeelLorraine Geel

Page 2: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

KIDS market is big business!!!!!

• 52% of SA younger than 24 years (STATSA)

• Average age of the population 15 years

• The tween market (8-12 years) spending worth is about R6 billion per annum

• Tweens influence their parents’ spending to the tune of R20 billion per annum

Page 3: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

KIDS market is big business!!!!!

• The urban sector– Employed urban market & their children– Represents 41% of the total South African market– 68% of the spending power

• The urban tween market represents a huge consumer base for the future (makes up 5.7% of the total population)

• Testing kids are essential

Page 4: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

What we know about KIDS and their senses?

• Sensory development of children begins in the 7th

week of pregnancy

• Sweet liking is already developed in the womb and continues from there

• Picky eaters could just mean that they are super tasters (more research needed)

Page 5: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

What do we know about KIDS and their senses?

• Olfactory senses linked to food do not develop fully until a child is 4-5 years

– Colour, shape and texture of food play a major role during a childs’early years

• Texture: Younger children (<10 years) prefer foods that are smooth

Page 6: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

What do we know about KIDS and their senses?

• Colour: – Kids favorite colours are red, blue and purple– Not too fond of brown (except chocolate)– Do not like green (physiological development)

• Shape: Mini-anything seems to have value added appeal

• Packaging: Kids must have control (give them the feeling of achievement)

Page 7: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

What do we know about KIDS and their senses?

• The preference for specific foods

– Largely learned

– Dependant on children's’ culture and environment

– Exposure effect

Page 8: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Exposure effect

• New products may require repeated testing

• Introduce a new & unfamiliar element + something familiar = BETTER

• Influence of peers important

• Role models

WE LIKE WHAT IS

FAMILIAR!

Page 9: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Testing young KIDS!!!!• Kids know what they like and dislike

– Babies can indicate what they like and dislike

• Preschoolers and infant research– Done in the home and include the mother

• Children older than 5 years– Differentiate degrees of liking and/or disliking.

• Keep It Dearly Simple!!!!

Page 10: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Keep It Dearly Simple!!!!

• Young children have difficulty with concept formation (e.g. sweetness) and classification– Attention span limit their abilities

• Ability to rank things in order of magnitude is not fully mastered until age 7

DO NOT MAKE ANY ASSUMPTIONS!

Page 11: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Keep It Dearly Simple!!!!

• Young children have limited– Memory skills

– Linguistic skills

• School-age children more mature– Reasoning ability

– Memory skills

– Language

DO NOT MAKE ANY ASSUMPTIONS!

Page 12: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Testing Older children!!!

• Language is an issue

• Keep scales simple

• One-on-one interviews (age 5-8).

– Familiar flavour (children under 8)

Page 13: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Testing Older children!!!

• Self-completion questionnaires for children older than 10 years

– Sweet and sour known

– Don’t like bitter

– Struggle to identify herbs and spices

– Less consistent responses to salt

Page 14: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Kids Scales• Picture scale and P&K scales appears to work the

best– Super good– Really good– Good– Just a little good– Maybe good or maybe bad– Just a little bad– Bad– Really bad– Super bad

• Length of the scale appear to not be a issue (USA/UK research).

• South Africa: 5 point and 7 point scales recommended

Page 15: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

KIDS must be heard!!!!

• Right method = useful information

• Children require special handling

• Pay attention to:– Gaining confidence

– Providing motivation

– Expressing tasks in a language children understand

Page 16: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Group dynamics

• Boys & Girls = challenge and debate

• Separate groups = more sharing of information

• Avoid authoritarian style

• Keep kids involved by having interesting activities

MAKE IT FUN!!!!

Page 17: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Group dynamics

• Keep kids excited about working on a “real” project.

• Time of day – Availability– Product (e.g. breakfast cereal)

• Kids experience products holistically

MAKE IT FUN!!!!

Page 18: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Safety number 1!

• Important

– Sufficient information

– Agreement from parents/guardian

– Food

– Environment

Page 19: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Kids count!

• Fastest growing segment of the population

• 65% of household purchases have input from children

• Children know what they like and dislike

• Keep methods simple

• Keep children safe

Page 20: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Kids count!

CORRECT METHOD

USEFUL INFORMATION

EFFECTIVE DEVELOPMENT & MARKETING

PRODUCT SUCCESS

Page 21: Sensory testing with KIDS! - SAAFoSTsaafost.org.za/.../2008/Aug13/Sensory_testing_with_KIDS.pdf · Sensory testing with KIDS! Sensory Symposium Cape Town 13 August 2008 Consumers

Sensory testing with KIDS!

Sensory testing with Sensory testing with KIDS!KIDS!

THANK YOU!THANK YOU!