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International Journal of Management (IJM) Volume 11, Issue 8, August 2020, pp. 1725-1739, Article ID: IJM_11_08_153
Available online at http://www.iaeme.com/IJM/issues.asp?JType=IJM&VType=11&IType=8
ISSN Print: 0976-6502 and ISSN Online: 0976-6510
DOI: 10.34218/IJM.11.8.2020.153
© IAEME Publication Scopus Indexed
SELF LEADERSHIP AND EMPLOYEE
INNOVATIVE BEHAVOR AMONG TELECOM
INDUSTRY EMPLOYEES
Roqaiya Qaiser
M. Phil Scholar, Department of Leadership and Management Studies (LMS),
National Defence University, Islamabad, Pakistan
Shazia Hassan*
Assistant Professor, (LMS), National Defence University,
Islamabad, Pakistan
Wajeeha Ghias
Lecturer, (LMS), National Defence University,
Islamabad, Pakistan
IFFAT RASOOL
Assistant Professor, Department Management Sciences,
University of Wah,Wah Cantt,Pakistan
Corresponding Author: *
ABSTRACT
The study aims to study the impact of self-leadership (SL) on different stages of
employee innovative work behavior (EIWB) in the industry of telecom in Pakistan. The
study also inspects the overall impact of Self Leadership on the total E1WB. Based on
the hypothesis it was proposed that EWIB is affected by Self leadership in a positive
manner. In order to test this hypothesis, a self-administered questionnaire was used to
do a quantitative research and a total of 205 responses were collected from employees
from a company in Telecom sector. Based on the results from the regression and
correlation analysis, it was suggested that there was a significant impact of self-
leadership on all the three stages of employee innovative work behavior. In addition to
that, the overall impact on of self-leadership on EIWB was also very prominent. It was
concluded from the results of this study that, self-leadership is a powerful tool of
motivation and it helps the employees to portray innovative work behavior at each stage
of EIWB i.e. idea promotion, idea generation and idea realization.
Keywords: Self leadership, Employee innovative work behavior, Idea generation, Idea
promotion, Idea realization, Telecom
Roqaiya Qaiser, Shazia Hassan, Wajeeha Ghias and Iffat Rasool
http://www.iaeme.com/IJM/index.asp 1726 [email protected]
Cite this Article: Roqaiya Qaiser, Shazia Hassan, Wajeeha Ghias and Iffat Rasool, Self-
Leadership and Employee Innovative Behavor Among Telecom Industry Employees,
International Journal of Management, 11(8), 2020, pp. 1725-1739.
http://www.iaeme.com/IJM/issues.asp?JType=IJM&VType=11&IType=8
1. INTRODUCTION
Alteration in primary guidelines, worldwide competition and technological advancements has
made it tremendously complicated for business enterprise to struggle in today’s world of
business efficaciously. Consequently, at present, innovation on continues basis is critical cause
for organizational continued existence in market-oriented economies. As a consequence,
associations are increasingly further involved in exploring all those aspects that enhance the
innovative behavior of employee at work (EIWB) (Bruce & Scott, 1994, Agarwal, 2014). This
is basically correct for telecommunication industry because the fast speed expansion of telecom
services can be enlighten by quite a number of factors, which include advancements in
marketplace liberalization, technology, privatization and innovation. However, innovation is
not always a novel and fresh thought while studying literature any longer; though, an incredibly
little part of the literature emphases on the component of organizational structures that pointers
innovation in the organization (Chandler, Lyon, & Keller, 2000). According to Boer & During,
2001, the process of innovation can be as incremental, synthetic and discontinuous. Many of
the individual and organizational factors have been considered as essential factors of innovative
behavior of an employee at work. (e.g., Janssen, van de Vliert, 2004; Mumford and Licuanan
2004). A lot of researchers (Shahzad, Xiu G et al, 2017) explore flexibility and organizational
culture as the basic factors of innovative work behavior.
In 2007 De Jong divided these activities in two stages: the initiation and the implementation.
Obviously thinking about new ideas and instrument is first step to improve the products,
processes and to deal with organizational issues. The outcomes of this phase are the base for
the second phase. Once an idea is produced, the phase of initiation jumps into the phase of
implementation. This phase involves the implementation and practical application of the new
idea. Once the new idea is implemented, the phase of implementation includes developing,
testing, modifying, and commercializing the idea (King & Anderson, 2002). Other than that a
number of studies and researches pay attention to how diverse leadership types effect on
innovative behavior of an employee at work (e.g,Kahai, Sosik,&Avolio 2003; Tseng&Tsai,
2010).
The most important reason of studying leadership as a corresponded to employee innovative
work behavior is that despite the fact that literature improved much but nevertheless many work
has to be done relating to the leadership. The practitioners and scholars of leadership have
generally focused on the individual leading the organization or team, and his or her affiliation
with people who follow leaders. An emergent approach of the scholars proposes that the
leadership is a movement that can be shared and disseminated organization or group members.
This open an new strain of considering informal leadership in organizations wherein
employees are authorize to make decision regarding their own duties and task at work and put
in force to them. According to Freeman (2004) the set of proper & good strategies to get
improvements in personal abilities is self-leadership. Relatively, self-leadership is a new
approach. Thus, a little significant research and scientific theory is available on individual
change. Mainly, the sample for this study was collected from Pakistan telecommunication
industry employee. Because more than the last few decades, in many of countries the
telecommunications industry have been growing fastly. Technological improvement and
advancement in telecommunications have decreased communications expenditure and
facilitated the globalization of markets and production. Pakistani telecoms must work towards
Self-Leadership and Employee Innovative Behavor Among Telecom Industry Employees
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creating new value chains based on a demanding user whose expectations will increase with
each passing day. According to the Deputy CEO of Zong (CM Pak) in a report said that,
“Innovation will have to be the key strategic pillar; this has been lacking in previous years
and will continue to make a vital difference and to make performance breakthroughs.”
Based on literature review, it identified that innovation is a continuous process for an
organization to prosper and progressive, which is very difficult without internal motivation and
development on the employees. That’s shows the importance of innovation for Pakistan
telecommunication sectors. Even though the impact of different varieties of management on
innovative effort activities has been alternate in past, but, there is very few work if one nearly
the connection among self-leadership and employee innovative behavior at work in preceding
investigation studies which is a novel occurrence of leadership. Specifically, we strive to make
contributions to an emerging study on self leadership, which has so far gained insufficient
interest. So, this research finds out how employee work innovative behavior with its three stages
can be accomplished in Pakistan Telecom sector by using Self leadership. Present research
progresses the body of knowledge by choosing exclusive arrangement of the variables which
enhance a new model in the perspective of self leadership, employee innovative work behavior,
and organizational culture. This particular research focuses on how self leadership impact on
new dimensions of employee innovative work behavior in telecom business of Pakistan. The
key objectives of the research were to investigate and check empirically the relationship of Self
leadership and EWIB with its dimensions. It also investigates how dimensions of self leadership
impacts on employee innovative work behavior under the dimensions of Idea generation, Idea
promotion, Idea realization.
2. LITERATURE REVIEW
2.1. Self Leadership
Leadership has always been a comprehensively wider topic of concern for most of the
researchers in the area of organizational culture. For many decades researchers are working in
this field to identify new models theories and the instruments of measurement. The results have
been quite remarkable. Over 50 billion dollars have been spent per year for leadership
development since 2000 that shows the importance of organizational behavior studies
(McCallum&Connell, 2009). A lot of curiosity in discovering the social aspect of leadership
has been noted in the recent studies (Balkundi &Kilduff, 2006; Uhl- Bien, 2006). However, in
another way, unfortunately, the complexity of inner leadership and motivation of an individual
has been undermined and ignored at the same time.
The practitioners and scholars of leadership have generally focused on the individual
leading the organization or team, and his or her affiliation with employee following them. This
approach give emphasis to an influence related vertical procedure i.e. top-down, in which single
individual leader managed, controlled and influenced the subordinates and employees. Over
several years, this was the accepted standard within the leadership area. A developing approach
of the scholars proposes that leadership is a movement that can be shared and disseminated
organization or group members. This started a novel strains of considering informal type of
leadership in organizations in which employees are authorize and ordered to
formulate decision regarding their own duties and task at work and put in force to them.
The process in which one influences his/herself to develop a self-motivation and direction
for a better and enhanced performance is called self-leadership. This managerial feature has
been developed initially from the literature of social learning (Bandura, 1969; Cautela 1969;
Goldfried and Merbaum, 1973) .Basically, in organizational literature, the focus is always on
self-management (Andrasik and Heimberg, 1982; Manz and Sims, 1980). The skills of self-
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leadership are a model that has had produced a handsome amount of research efforts more than
the past several years (e.g. Manz, 1992; Manz and Neck, 1999; Manz and Sims, 2001).
Generically it is a procedure, relatively influenced, during which the personals either
individually or in groups navigate, motivate themselves or move forward for achievement of
excellent outcomes and behavior (Manz, 1992). The roots can be traced to theoretical
background which focuses the concept of self-navigation (Carver and Scheier, 1981; Kanfer,
1970), self-management (Andrasik and Heimberg, 1982; Manz and Sims, 1980) and self-
control (Mahoney and Arnkoff, 1978).
The attribute of Self-leadership is conceptualized as a process in which oneself is leaded or
influenced in through a meaningful control in thoughts and desires (Manz and Neck, 1991).
This also includes the involvement and utilization of a specific strategic cognition which
comprises of self-talk and mental imagery. The idea of self-leadership focuses on a specific
aspect of the broader process of self-leadership (Manz, 1983, 1992) and enhances prospectively
in the organizational literature including Weick’s (1979) ‘future perfect thinking’ and the
analysis of affect in organizations (e.g. Sims and Gioia, 1986). To establish and maintain an
effective participative system the education of self-leadership skills is necessary. The base to
this system is the learning that involves helping people to develop self-thinking. A recently
proposed framework Self-Leadership (S-L) is totally based on the concept that thinking process
is controlled by oneself. This S-L proposition is extension of self-leadership introduced by
Manz (1983, 1986, 1992). S-L is a process used to build the self-direction and motivation in
oneself for a better performance. Primarily this concept has been developed from the SLT
literature especially Bandura, 1977, 1986. Research in self-control done previously by Bandura,
1969; Mahoney & Arnkoff 1978) is quite useful for a better understanding. On the other hand,
in literature based on organizational approach, the primary and base focus is made on self-
management (Andrasik & Heimberg, 1982, Sims & Manz, 1980). Self-Leadership(S-L) is so
considered as an effective process for enhancement of self-direction and motivation for a better
and improved performance of employees (Manz 1986, Manz and Neck 2004). On a broader
construct, self-leadership consists of a set of three corresponding and interrelated behavioral
and cognitive strategies, which impact subsequent outcomes. These are: Behavior Focused
Strategies (BFS), Natural Reward Strategies (NRS) and Constructive Thought Pattern
Strategies (CTPS).
2.2. Employee Innovative Work Behavior
Innovation has been defined by researchers and practitioners in a variety of ways. Some have
looked at it from the value perspective; others too have sought to explain it based on its degree
of newness or novelty. Yet still, some have defined it from the viewpoint of their disciplines.
For example, Porter (1990: 780) defines it as a differently new way of undertaking some task
in commercialization” The implicit assumption underlying this definition is that innovation is
valuable only when it adds economic value to a firm. Thus, it narrowly focuses on product and
service innovation. This definition appears problematic since innovation may not always be
valuable to a firm (Kimberly, 1981). However, using newness to equate innovation raises a
challenge since an innovation that is new in a firm may not necessarily be new to another
organization (Van de Ven, 1986).
Another same and most famous concept of innovation is given by West and Farr (1990: 9).
According to these guys an intentional but significant and comparatively new introduction and
implementation of organization of ideas, steps, products and or procedures that can make a
difference in market is called innovation. This definition is adopted for this study because it has
a number of features that fits the current study’s context. West and Farr (1990) explained the
innovative work behaviors as the behaviors of employees’ focused at the introduction and
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implementation of ideas, the generation, production procedures and processes. The appropriate
unit of acceptance should be new that can advantage for the respective unit of adoption up-to a
significant level. Later on, Agarwal defined the term in 2014 as an important ingredient for any
organization to reach the level of success and to survive comprehensively. Due to this
importance of innovative work behaviors and considering it as an important factor in the
development of performance in any organization, Damanpour [1987, p-675] claimed that
innovative work behavior has been a most important subject of study for practitioners and
researchers for years. Another approach is linking the innovative behavior with the tough
competition in between different organizations. The organizations keep on looking for new
levels in innovative behaviors in order to stay updated and to compete with the market (Tsai &
Tseng, in 2010). Abraham Carmeli in 2006 refined the definition of innovative behavior quite
differently. According to Abraham, it is a multi-stage process which motivates an individual to
think for new ideas and solutions to the problems. It works in promoting and building support
to the problems. It helps in developing a prototypical model to benefit the organization in a
significant manner. Consequently, researchers have conceptualized individual’s innovative
work behavior1 as a complex behavior encompassing both employee creative behavior and
implementation behavior (sees e.g. Janssen, 2000, de Jong and den Hartog, 2010; Scott and
Bruce, 1994; Yuan and Woodman, 2010). This study follows Yuan and Woodman’s (2010:
324) and defines innovative work behavior as “an employee’s deliberate introduction of new
thoughts, processes, products, and procedures to her or his work task, or organization.” In other
words, innovative work behavior entails an employee’s conscious generation and use of
novelties, either developed in the organization or adopted from external sources, to enhance
their work activities or organizational processes in general. Examples of such behaviors include
finding solutions to problems, convincing people to support new ideas, finding new approaches
to doing work and searching for new methods and technologies.
One can conclude that innovative work behavior is not just a single element; it is compound
phenomena inside out. It consists of a set of behaviors, Scott & Bruce 1994. Finding new
opportunities and generating new ideas from these opportunities for producing more useful
results is an important aspect this phenomena. Once an idea is generated, its promotion is
required to make people aware of the main features and benefits of this idea, de_Jong & den-
Hartog 2010. Finally, application makes the supported idea really happen. It includes
developing, testing, modifying, and commercializing the idea. This study mainly concentrates
on different three major stages of employee innovative behavior at work as follows: Idea
generation, Idea promotion, Idea realization.
2.3. Self Leadership and Employee Innovative Work Behavior
A encouraging and positive connection between Self-leadership (SL) and the outcome of effort
is normally witnessed by a growing body of evidence. Besides this, a further investigation is
also required to analyze the relationship between the above mentioned steps i.e. self-leadership
and the outcome. Phelan & Young in 2003 discussed selectively the creativeness of self-
leadership and referred it to a reflective internal process of human being through which the
individual (male/female) controls the thoughts, navigates the intentions and molds them in the
direction of desired results, changes, innovations and improvements.
According to Phelan & Young in 2003, although this process is a basic & initial effort which
needs further investigations still it has significant relationship in between creativity and self-
leadership. Recognition of problems, thinking of about new ideas, their promotions and
enhancement of coalition of the agreeing individuals and production of productive, effective
and applicable ideas is the main requirement for innovation in the workplace (Scott & Bruce
1994). This process of innovation in workplace is a wide and complex phenomenon that may
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encounters sometimes a large number of difficulties consequently uprising obstacles and
frustration amongst the individuals. An effective effort is always required as well as boldness
and courage is required to deal with the demanding situations. Further the individual may
encounter some resistive forces in their actions because people definitely like the stability and
resist and feel unsafe in case of un-certainty that may occur during the innovation process.
Recently some studies have unveiled the importance of organizational audit, justice and
fairness (Janssern 2004; Tepper 2001) in order to reduce the stress element faced by the
employees while working in new innovated circumstances. Only those who know the self-
leadership fully will be able to perform well and they are supposed to achieve the motivation,
inspiration and self-direction (Houghton et al. 2003, Manz 1986, Manz & Neck 1999). This
method enables the individuals how to lead, how to move forward with motivation and the will
of achievement. Consequently the constructive thought patters turn into mandatory through the
initial phase. Finally, the individual is capable enough to deal with a problem and to think, build
& recommend new and more effective solutions for solving the very problem.
The innovation process and self-leadership is all about the improvisation of self-skills and
capabilities of individuals to tackle the new problems and thus, thinking of new solutions and
ideas. Self-leadership is, frankly speaking, a process that encourages as well as enables the
individuals for a transition of their ideas, thinking and beliefs towards the achievement of
desired goals. Though all, are motivated enough by the process of self-leadership still all are
not capable for the desired achievements, that for sure a natural dilemma. (Latham & Locke
1991). Consequently, the reason of this research is to explore whether or not the self-leadership
has an impact on the employee innovative work behavior.
2.4. Conceptual Model and Hypotheses
The conceptual framework is generated from the discussion above in the literature review. The
Fig 1 & Fig 2 describes the relationship between the variable which is provided by the
hypothesis.
Figure 1 Conceptual Framework
Figure 2 Conceptual Framework
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2.5. Hypotheses
H1. Self-leadership has positive and direct impact on idea generation stage of EIWB.
H2. Self-leadership has positive and direct impact on idea promotion stage of EIWB.
H3. Self-leadership has positive and direct impact on idea realization stage of EIWB.
H4. Self-leadership has positive and direct impact on overall EIWB.
3. RESEARCH METHODOLOGY
In 2003 Collis and hussy stated that, research design can be defined as a plan which can be used
to conduct a research. The quantitative method is used for this particular research to determining
how self-leadership effect employee work innovative behavior of an individual in an
organization
3.1. Sampling frame & Target Population
The employees of telecommunication companies of Pakistan are the target population of this
research as respondents. There are many companies operating in a telecom sector of Pakistan.
The researcher selected the top most five companies of telecommunication industry and their
franchises. In this research study sampling frame had its focus on telecommunication industry
only. The area selected for this particular research is Rawalpindi and Islamabad. The target
audiences are those who are involve in contribution of organization performance and their
innovative ability effected by self-leadership. Basically they are the employee of the
telecommunication organization.
3.2. Sampling Technique
There are usually two types of sampling i.e. probability and non-probability sampling. In this
research, study will be cross-sectional, non contrived (non experimental) and one industry
study. The sampling technique used in this research is non probability convenience sampling
for data collection. The main reason for using this technique is due to limitation of accessibility
and most important to get the worthy responses from the responded who are willing to give the
response on time of the questionnaire.
3.3. Sample Size
In a multivariate research, the sample size should be at least 10 times or more than the number
of variables in the study. (Roscose, 1975). Approximately 300 questionnaires were distributed.
At last making so many requests and hard persuasions, 229 responses were received in both
hard copy and Google forms with a response rate of 76.36%. Few questionnaire in which
question were not answered, falsely replied or missing are incomplete filling of survey
instruments. These 24 responses were discarded. Thus 205 responses were found correct and
complete and used in final study. The data collected were genuine and reliable and the sample
was not duplicated and neither the respondents were given any opportunity to give multiple
response.
3.4. Research Instrument
The questionnaire is most common tool used for gathering and recording the information from
a respondent’s attitude, behavior or opinion about a specific issue. The questionnaire design for
this research study consists of two parts. Part 1 consist of demographic information about the
respondents includes age, gender, qualification, city residence, profession, organization etc.
Part II consist 52 questions based on the variables used in the research. In part II there are 2
sections one is for self-leadership (IV). Self-leadership is measured by using RSLQ i.e. revised
Roqaiya Qaiser, Shazia Hassan, Wajeeha Ghias and Iffat Rasool
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self-leadership questionnaire. The RSLQ is developed by Jeffery D. Houghton and Christopher
P. Neck by constructing the previous version of self-leadership questionnaire of Anderson and
Prussia, 1997, Cox 1993. Questionnaire consists of 35 self-leadership questions. The RSLQ
dimensions are Natural rewards, Behavior focused strategy and Constructive thoughts with the
alpha 0.91 (Cox 1993). The second is for employee work innovative behavior (DV). The
questionnaire consists of 17 question of employee work innovative behavior with three
dimensions. i.e idea generation, idea promotion and idea realization. Questionnaire is adopt
from Jeroen de Jong and Deanne den Hartog 2010 paper, encouraged by Janssen (2000),
Kleysen and Street (2001) and Scott and Bruce (1994) with the reported alpha .94.
3.5. Data Collection techniques
The two types of data were collected in this research i.e. primary and secondary. In this research
study, the method used for collecting primary data is the questionnaire survey method as the
main source of collecting direct information from the employees. The hard copies of the
questionnaire were distributed to the employees of telecommunication industry and
questionnaires were also distributed to the number of organization via Google forms. The
questionnaires are filled by various department employees of different job position,
qualification and age. Such a kind of data collection method was chosen to be used because of
its simplicity, reliability, involvement of direct responses which were easy to achieve by the
help of multiple choice question. Primary data were collected with help of survey questionnaire
which were distributed among the telecommunication companies and their franchises in
Rawalpindi and Islamabad. The lists of organizations are as follow,
PTCL
Ufone
Telenore
Warid/Jazz
Zong
Through a number of relevant journal articles, publications, magazine articles and
newspaper articles secondary data was obtained.
3.6. Pilot testing
The researcher must investigate the satisfactory level of reliability and validity for the
measurement model before moving on the testing for a relationship of variable of whole data
(Larcker and Fornell, 1981). The research did pilot testing to check the validity and reliability
of the questionnaire on a small size of responses. It is done because of various reasons i.e. to
detect error and weakness in questionnaire, to check validity and reliability of the question and
whether the questions in the survey are understandable to the respondent or not. The researcher
for pilot testing purpose sent 75 questionnaires via Google form by sending link through emails
to the five telecommunication companies requesting them to response within a month. After a
month 55responses were collected which shows a response rate of 73.33%.
The researcher used SPSS software to use for the analysis purpose. Cronbach’s alpha of the
whole instrument was 0.93. The Cronbach’s alpha for SL and EWIB is 0.890 and 0.885
respectively. The Cronbach’s alpha of each variable and their dimensions are above 0.7 which
is an acceptable value. This indicates that the scale used in the survey questionnaire is good,
sufficient and appropriate for the main study.
4. DATA ANALYSIS
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The questionnaires distributed to the telecommunication employee were total 300 through
Google Forms or by mailing hard copies. Out of which only 229 questionnaires were returned,
24 were discarded because of false statements and partially filled. 205 questionnaires were used
in the final study. From the responses some demographic information is collected. 59% male
and 41% female responded to the questionnaire. Different managerial level employees were
approached i.e. Executive, Middle and operational level. The age bracket is 20 years to 50 above
years of the respondent were targeted.
4.1. Descriptive analysis
The detail of descriptive analysis is shown in the table 1. The 5-point likert scale was used in
the questionnaire. The maximum and minimum value of the scales specifies that the entire data
were normally distributed. The values of Skewness are in an acceptable range i.e. +1 to -1 and
the mean value of data measured was also appropriate. The kurtosis value is also in acceptable
range i.e. +3 to -3.
Table 1 Descriptive Statistics
N Minimum Maximum Mean Std.
Deviation
Skewness Kurtosis
Self-leadership 205 1 5 2.39 .598 0.252
0.779
0.842
0.483
0.941
2.361
.977
.746
.009
1.437
Idea generation 205 1 5 2.28 .708
Idea promotion 205 1 5 2.22 .839
Idea realization 205 1 5 2.35 .853
Total EWIB 205 1 5 2.28 .685
4.2. Reliability Assessment
The values of Cronbach’s Alpha for one independent variable and one dependent variable i.e
Self Leadership (SL) and Employee Work Innovative Behavior (EWIB) are in Table 2.The
reliability coefficient value of whole instrument was .934 and of all variable and other
dimensions was above 0.70 which is in an acceptable range for the exploratory study. The
reliability result indicates that the questionnaire or instrument used in research is appropriate
for further statistical analyses and it also signified that there is no requirement of exclusion of
any item.
Table 2 Cronbach Alpha
4.3. Correlation Analysis
In the research for investigating the relationship between two quantative variables, person
correlation analysis is used. Coefficient of Pearson correlation (r) is determined of strength of
relationship between the two variables. In table 3, Based on the Pearson correlation results r =
0.645, Sig= 0.00, there is a strongly positive relationship between two variables i.e. Self-
Leadership and Employee work innovative behavior. The relationship between the self-
leadership and dimensions of EWIB are also positive and significant i.e. idea generation (r=
.614, Sig=0.00, n= 205), idea promotion (r= 5.47, Sig= 0.00, n= 205), idea realization (r= 5.19,
Variable Number of items Cronbach’s Alpha
Whole Questionnaire 52 .934
Variable
Self Leadership 35 .881
EWIB 17 .878
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Sig= 0.00, n= 206). It means that if the self-leadership of an individual or employee increased
the innovative ability with respect to his/her work would also increase.
Table 3: Correlations
SL EWIB IG IP IR
SL Pearson Correlation 1
Sig. (2-tailed)
EWIB Pearson Correlation .645** 1
Sig. (2-tailed) .000
IG Pearson Correlation .614** .932** 1
Sig. (2-tailed) .000 .000
IP Pearson Correlation .547** .872** .716** 1
Sig. (2-tailed) .000 .000 .000
IR
Pearson Correlation .519** .816** .611** .658** 1
Sig. (2-tailed) .000 .000 .000 .000
N 205 205 205 205 205
**. Correlation is significant at the p<0.01 level (2-tailed).
4.4. Regression Analysis
In this research for testing the developed hypothesis simple regression statistical method was
used. It investigates the relationship between dependent and independent variables. Before
jumping on the regression analysis for the prediction of total number of variance in the
dependent variable over the change in the independent variable, few important assumptions
were tested. The tested assumptions are Normality, Outliers, Independence of Observations,
Homoscedasticity and Multicolinearity. After doing all the test simple linear regression analysis
was done. The table 4 shows all the results of the regression analysis for testing hypothesis H1,
H2, H3 and H4. The result shows that model for all regression is Sig = .000.
Table 4 Model Summary for Regression Analysis
Model R Adjusted R
Square
b SE β F t p
Dependent
Variables:
EWIB
.645
.414
.740
.061
.645
144.827
12.034
0.000
Idea generation
.614
.374
.
727
.066
.614
122.741
11.079
0.000
Idea promotion
.547
.295
.768
.082
.547
86.551
9.303
0.000
Idea realization
.519
.266
.741
.086
.519
74.988
8.660
0.000
Note: S.E= standard error, b= un-standardized coefficients, β= beta (standardized
coefficients),
p= significant level.
Table 4 demonstrates that the how much variation is in the dependent variable due to
independent variable. Independent variable Self leadership causes variation in the dependent
variable i.e. Employee work innovative behavior. They are significant in terms of having impact
on work innovative behavior of an employee and its dimensions with respect to the self-
leadership in an organization. The result of the model SL and EWIB is R2= .645 and adjusted
Self-Leadership and Employee Innovative Behavor Among Telecom Industry Employees
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R2= .414. The result of the model SL and idea generation is R2= .614 and adjusted R2= .374.
The result of the model SL and idea promotion is R2= .547 and adjusted R2= .295. The result
of the model SL and idea realization is R2= .519 and adjusted R2= .266. The beta value from
the table shows the variation in the dependent variable due to independent variable.
Figure 3 Test of Normality Assumptions
Figure 4 Normal P-P plot
The EWIB has over all variation of 64.5%, idea generation has variation of 61.4%, idea
promotion has 54.7% and idea realization has variation of 51.9% due to Self-Leadership. This
explains strong, positive and significant results for the all of the hypothesis of the research. The
homoscedasticity assumption was examined with the help of histrogram Figure and by normal
P-P plot. It was found that the figures meet the assumptions point.
4.5. Discussion of Result
Roqaiya Qaiser, Shazia Hassan, Wajeeha Ghias and Iffat Rasool
http://www.iaeme.com/IJM/index.asp 1736 [email protected]
This research is conducted to find out the Self leadership has an impact on Employee Work
Innovative Behavior and its demission. The data was collected through questionnaire. The
internal reliability of the questionnaire was test by doing pilot testing by the help of Cronbach’s
alpha. The survey questionnaire was termed as reliable because the value of Cronbach’s Alpha
fell within the acceptable range for all the variables. A lot of responses were collected from web
based survey because of its ability to reduce the risk of incomplete submission of responses and
these responses were valid and reliable. Data were collected from the telecommunication
companies in the twin cities Islamabad and Rawalpindi of Pakistan i.e. PTCL, Ufone, Telenore,
Jazz/warid, Zong. Most of the responses were collected from the PTCL employees who are at
middle management level and fell in the age bracket of 20-50 above mentioned in the research
methodology.
The descriptive analysis table demonstrates that the data was normally distributed as all the
value of Skewness fell within the range of +1 to -1. On the bases of correlation analysis the
relationship of the Self leadership the independent variable and the dependent variable i.e.
Employee work innovative behavior and its dimensions has a positive strong correlation within
telecommunication industry of Pakistan. This means that if one variable increased the other will
also be increased, if one decreased the other will also decreased. It shows that they have the
positive directional association with respect to each other.
All the assumptions were tested through test and graphs and the result of assumptions were
being met before moving to the regression analysis. Regression analysis shows that the
independent variables Self leadership has significant relationship with dependent variable work
innovative behavior with respect to the employee of Telecommunication Industry in twin cities
of Pakistan i.e. Islamabad and Rawalpindi. From the regression analysis, First hypothesis was
the Self leadership has direct and positive effect on idea generation. The result shows that the
self leadership has significant and positive correlation impact on idea generation, so the H1 is
accepted. Second hypothesis was the Self leadership has direct and positive effect on idea
promotion. The result shows that the self leadership has significant and positive correlation
impact on idea generation, so the H2 is not rejected. The Third hypothesis was the Self
leadership has direct and positive effect on idea realization. The result shows that the self
leadership has significant and positive correlation impact on idea generation, so the H3 is not
rejected. The fourth and last hypothesis was the Self leadership has direct and positive impact
on overall EWIB. The beta of the independent variable Self leadership is 0.645 with the
significance level (P- value) less than 0.05, so it is significant. Based on the result hypothesis 4
is accepted. This means from the result if the self leadership of an individual employee of the
organization is positive and increasing with respect to behavior focused strategies, natural
rewards and cognitive thoughts then the innovative behavior of an employee towards his /her
work would also increase.
In literature Neck and Manz in 1996 suggests that the employee have to trained to develop
and adopt their skill of self leadership so that they can improve the work innovation and
performance by giving good outcome. This research shows that self leaders give comparatively
high innovation in the organization. The present study demonstrate that the Pakistani
telecommunication industry employees shows that they do self leadership and that’s why they
as a result illustrate innovativeness at work for the organization.
5. CONCLUSION
This study investigates the impact of Self Leadership on Employee Work Innovative Behavior
with the moderating role of Organizational Culture in the Telecommunication Industry of the
twin cities of Pakistan. The data collected with respect to the telecommunication organization
of Islamabad and Rawalpindi is done by the extensive literature review. The total population is
Self-Leadership and Employee Innovative Behavor Among Telecom Industry Employees
http://www.iaeme.com/IJM/index.asp 1737 [email protected]
taken as N=300 and simple random sampling are used as a sampling technique. All survey
questionnaires were filled by employees of every department of telecom sector. Both male and
female population employed in the telecom organization with in the age bracket of 20-50 with
the error cushion of 1%. Both primary and secondary data was used in this research. Five
different organizations with their franchise were targeted and the questionnaires were
distributed on the basis of personal reference as well as by sending email of Google forms to
the concern person. First the pilot study was done to check the reliability and validity of the
questionnaire then the actual data was collected. Validity and reliability of whole data was
checked which was in an acceptable range i.e. above 0.7. Then correlation and regression
analysis was done. For all the test and analysis SPSS 16 version was used.
The study explores that the connection between the independent variable Self Leadership
and dependent variable Employee Work Innovative Behavior is positive strong with respect to
the work in the organization. After that regression analysis was done for testing hypothesis 1.
The results show and explain that there is a significant association between the independent
variable Self Leadership and independent variable Employee Work Innovative Behavior.
Based on the results we can conclude that the employee innovation will have to be the key
strategic pillar; this has been lacking in previous years and will continue to make a vital
difference in 2018 for the telecommunication industry of Pakistan. Robust and innovative
solutions for employee can serve as new areas of growth for telecommunication industry giants.
The telecommunication industry can play a key role in self-leadership and should focus on
creating innovative solutions for this type of consumer. Solving customer needs and the creation
of the new and supportive cultural mind-set should increase the self-leadership and innovation
in employees at work and it became a key focus for telecommunication industry of Pakistan.
5.1. Practical and Managerial Implications
The findings from this research propose many implications for organizational executive, middle
and operational level employees, specifically for organizations operating in Pakistan and HR
practitioners. The organizations which develop and encourage self leadership in the employee
and are supportive towards improving employee innovative behavior at work play a vital role
in creating a professional environment. Employees high on ethical dimensions, inclusive,
caring, empowering clear and understandable vision are capable to boost a healthy and
professional interaction with their colleagues.
It can be said that the root to an employee’s motivation is promoting his ‘Self leadership’
because improved self development increases their engagement in work which leads to
advanced innovations. To accomplish highest level of innovative goals, employees always have
to set a professional attitude towards work. Therefore, in the current situation where businesses
are so competitive, only the self confidence can help organizations grow in order to get a
competitive advantage. It may also assist in achieving organizational advanced servicing and
manufacturing goals by supporting a positive and effective culture of organization in
technology driven and general standard organizations specifically. Hence, it is the need of the
hour for organization to train their employees to represent better and higher self leadership
behavior within themselves. This may eventually lead to enhanced level of innovation and
employees productiveness. It is expected that the current research findings will help the telecom
industry to introduce professional and managerial attitude which should ultimately bring benefit
to the organization. The outcome of this study is also beneficial for the ‘Industrial Association’
if they take influence and prepare beneficial programs for their employees.
Roqaiya Qaiser, Shazia Hassan, Wajeeha Ghias and Iffat Rasool
http://www.iaeme.com/IJM/index.asp 1738 [email protected]
5.2 Limitations
There is no research which is free from limitations so a lot number of important limitations are
identified here:
The researcher could not access to all employees’ databases of the
telecommunication organization because of limited access in the company. Hence,
only those employees has been approached and requested to complete the
questionnaire, which has been willing to answer to this request.
The sample size taken in the research is not enough to show the exact and practical
image of the organization operating in Pakistan. Therefore sample size of the study
is small.
Furthermore, this research was cross-sectional study, so the sample data was
gathered in one short period of time.
The data was collected only by questionnaire. This study was limited to Pakistani
industry employee’s sample of twin cities.
5.3. Future Recommendations
A few recommendations for future research are given here:
A qualitative and longitudinal study can be done in order to understand the idea of
self-leadership, employee innovative behavior in further details.
Future researcher can also focus on applying the same combination of variables in
some other industry or business beside telecommunication industry.
The data of this study can also be collected by interviews.
To enlarge the external validity of the study, the future researchers can use larger
size of sample more than existing respondents in their studies, by including other
employees who could not become the part of this research.
Employee innovative behavior and self leadership can be examined by means of
incorporating of a number of moderating or mediating variables, for instance
organizational culture, social capital and performance.
Finally, the existing study was done on Pakistan industry; hence, it can also be done
on other under developing countries or for other nation of the world specifically
those countries which are promoting innovation in organization to become
developed nation.
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