Seeking the Cutting EdgeSeeking the Cutting Edge

Trends and Perceptions Triggering Trends and Perceptions Triggering Change in Learning Resource Change in Learning Resource

Centers & LibrariesCenters & Libraries

PresentersPresenters

• Sylvia Jenkins, Dean, Academic Development & Sylvia Jenkins, Dean, Academic Development & Learning Resources, Moraine Community Learning Resources, Moraine Community CollegeCollege

• Peter Genovese, Director of Libraries, Monroe Community College

• Donna Pogroszewski, Director Communications and Network Services, Monroe Community College

Facts About MCCFacts About MCC

• Largest college in upstate NY• League college• SUNY College• Commitment to Technology – to provide

the best technology tools for faculty and students to allow successful achievement) of academic goals

Relationship Between Library and CNSRelationship Between Library and CNS

• Communication is the Key– Department Liaison– Monthly meetings– Establish priority and timelines on projects

• Executive Staff Meetings– Bi-weekly meeting

Overview of Library Technology Overview of Library Technology TrendsTrends

• Broadband

• Security

• Network and Media Storage

• User Centered Design

BroadbandBroadband

• Increase bandwidth to support large amounts of data (i.e. graphics)– MCC quadrupled bandwidth

• Management of bandwidth– Traffic and Bandwidth Management

• Allot• Packeteer

SecuritySecurity

• Protection against viruses, worms, hackers and malicious intent– Desktop Anti-Virus Software– Re-build images on all public access PCs

• Wireless Security– Wireless configuration

• Server Authentication – External access to Library resources

Network and Media StorageNetwork and Media Storage

• On-line network storage for students– Eliminate the need for printing

• Workstations– CD-RW– DVD-R

User-Centered DesignUser-Centered Design

• Placing the user at the center – Re-designing web pages for specific

audiences• Improve usability and usefulness for that audience• Screen elements -meaning full and consistent• Offer several ways to access the information

– Navigation • Links should be descriptive• Users should be able to visualize the site

Trends in LRC/ LibrariesTrends in LRC/ LibrariesBackgroundBackground

• Motivation

• Sabbatical Opportunity

• Perspectives of Peers and Peer Institutions

Sabbatical MethodologySabbatical Methodology

• Research

• Survey Development

• Survey –Preliminary Analysis

• Visit to Institutions/ Presentation

• Analysis

• Launch Web-Site

• Strategic Plan

Survey InstrumentSurvey Instrument

• General Overview with Local Objectives

• Sent to 85 Institutions/ 60% return

• Designed for LRC/ Library Directors, Managers, Chairs, etc.

• Quantitative and Narrative portions

• Use of Survey Tracker

Preliminary Survey Analysis:Preliminary Survey Analysis:A shared view from the field A shared view from the field

• Perceptions of Importance of Services

• Innovations Required in Next 2-3Years

• What Services Cut in Next 2-3 Years

• Perception of Value of the Library/ LRC

• Five Biggest Challenges

• Initial Observations

Importance of ServicesImportance of Services

• 100% Agreement

• Electronic Databases• Web Page• External Access to

Library• Authentication Server

Importance of ServicesImportance of Services

• 100% - 91% Agreement• Library Instruction Classroom in LRC

• Librarian Taught Classes

• E-journals

• Network printing

Importance of Library Services and Functions

0.00 0.50 1.00 1.50 2.00 2.50 3.00

e-reader circulationSelf-publishingDisk, CD sales

Laptop circulation outside libraryCoffee bar

Laptop circulation within libraryColor copier

Mobile wireless library classroomScanning service

Information commonse-books

Electronic reservesAV services

Recreational books and mediaMicrofilm services

Wireless environmentCollege archives

Credit classesClasses team taught with faculty

Icon on College WEB siteNetwork printing

Department liaisonLibrary instruction room in LRC

e-journalsLibrarian taught classes

Authentication server to libraryExternal access to library resources

Library instructionWEB page

Electronic databases

Mean Importance (0=Not Important, 3=Essential)

Small Colleges (<5000 FTE) Large Colleges (>=5000 FTE)

Innovations Required in 2-3 yearsInnovations Required in 2-3 years

• Library Instruction for credit in curriculum

• Wireless Technology

• Expand electronic services

• Migration to new LMS

• Library Instruction Online Modules

• E-reserves

Services Considering CuttingServices Considering Cutting

• None

• Microfilm Services cutbacks

• Print Periodical Cutbacks

• AV Services

Perception Value of Library Perception Value of Library

• How does college community value Library/ LRC

• 80% Very Important

• Moderately Important or not very important

Nearly 20%

Perception Value of LibraryPerception Value of Library

• Compared to Five Years Ago• 25% Higher

• 48% Same

• 27% Lower

Perception Value of LibraryPerception Value of Library

• College Administration Value Library/LRC

• Very Important 61%

• Moderately

or Not Very Important 39%

Biggest ChallengesBiggest Challenges

• Budget

• Technology/ Infrastructure Upkeep • Balancing Resources (Print vs. Digital, budget for

print, new academic programs with no added budget)

Biggest ChallengesBiggest Challenges

• Staff Retirement/ Recruitment/ Training

• Library Instruction

• Space

• Service to Distance Learner

Initial Observations/ QuestionsInitial Observations/ Questions

• LRC/ Library’s position as central to the academic enterprise needs to be emphasized and proven

• What constitutes the new definition of library?• Technology Active or Proactive?• “Betting the bank” on Library Instruction ….

essential but dangerous.• Are some LRC/ Libraries not keeping up?• Now more than ever it is essential to be creative,

adaptable, collaborative, and politically astute

Web Site Address for Results Web Site Address for Results

• Sign Up sheet

• name, school, e-mail

• Or…. take Peter Genovese’s card and contact him

Questions???Questions???

• Thank You For Joining US

ACRL Findings ComparisonACRL Findings ComparisonSpring 2001 Spring 2001 Focus on the Future Task ForceFocus on the Future Task Force

• Recruitment, education, retention

• Role of library in academic enterprise

• Impact of IT on library services

• Digital Resources

• Chaos of scholarly communication

• Support of new users

• Higher education funding