NSW Department of Education

Secured Internet Edge project

Introducing greater internet capacity for your school

NSW Department of Education

Introduction

We will be installing a dedicated internet link that will increase capacity and provide you with a secure internet service.

This session is to provide you with the information you need.

NSW Department of Education

Please watch this video

Please click here to learn about the login change.

NSW Department of Education

Why is DoE changing the internet service?

• As part of Telecommunication Strategic Plan 2017-2020, DoE aims to deliver network speed greater than 1Mbps per student by 2020.

• Secured Internet at the Edge is an enabler for this strategy.

NSW Department of Education

Benefits of the new internet serviceThis new internet service will:

• boost internet capacity.

• prepare schools for future e-learning trends.

• help protect schools from cyber threats.

NSW Department of Education

Installation day

• On installation day, technical representatives will visit our school and replace the current internet device with a new one.

• During the switchover process, there will be a network outage of up to three hours.

NETWORK OUTAGE

NSW Department of Education

What will change for staff and students?

The new internet service changes the way you log onto the internet.

NSW Department of Education

No change for school-owned Windows devices

• There will be no change to the way you access the internet on school-owned Windows devices. Your computer will manage the change for you.

• So off you go.

• Remember: Logout or lock your device whenever you walk away.

NSW Department of Education

A change to the internet accessprocess for BYODs

After cutover, everyone who uses a BYOD or school-owned non-Windows device* will need to access the internet by:

• browsing to: http://detnsw.net

• logging into the portal with: firstname.lastname@detnsw**

• You may need to check that the Wi-Fi is connected (usually detnsw)

• Bookmark the detnsw.net portal as you will use it everyday.

* Chromebook, iPad, Mac, iPhone, Android or Windows BYOD** Note that in line with the User Logon Experience project, staff and teachers will need to enter their full email address

NSW Department of Education

Make sure you log out• On shared devices, you will

also need to logout of the internet via the portal (go back to http://detnsw.net) and click the Logout button.

• This will avoid someone else logging into the computerand browsing with your user name.

NSW Department of Education

Access support material

https://education.nsw.gov.au/technology/projects-and-initiatives/Secured-Internet-Edge

NSW Department of Education

Support Documents

Video for BYODs and school-owned non-Windows devices (two minutes): explains the login process

Quick reference guide for Secured Internet at the Edge

Troubleshooting guide for BYODs and school-owned non-Windows devices

Troubleshooting guide for school-owned Windows devices

NSW Department of Education

Getting assistance If you do experience any issues, please restart your computer and try again, before calling EDConnect on 1300 32 32 32 or raising a ticket through the self-service portal