seb media pack 2018 - south east business · 2018-08-21 · wo rk n th e fir st ph as e f dev lp m...

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OCTOBER / NOVEMBER 2016 Georgina Burnett Exclusive Weather presenter’s sunny outlook southeastbusiness.com DECEMBER 2017/JANUARY 2018 Cleo Rocos Exclusive On life, love for kenny and her new business southeastbusiness.com Cleo Rocos Exclusive On life, love for kenny and her new business 31 30 Focus on: Ashford, Kent Here at South East Business, we try to keep our finger on the economic pulse of the region. We begin today with the first of a series of focuses on areas under the development spotlight - first off, Ashford in Kent. We asked borough council leader, Gerry Clarkson, to sum up why the town is rising up the county 'business hot spot' league Hot spot for business The commercial quarter Elwick Place Chilmington Green Ashford College Jasmin Vardimon Junction 10a Designer outlet expansion International signalling A big attraction Since 1982 South East Business has been the B2B publication for directors and executives across Kent, Surrey and Sussex. From tracking key breaking news developments to offering behind the scenes profiles, in-depth analysis of key issues and advertorial features, the magazine and its associated website offers objective and authoritative insight into a wide sphere of industry and commerce. IN PRINT & ONLINE { { southeastbusiness.com ABOUT THE MAGAZINE Contact us EDITORIAL AND FEATURES TEL: 01303 233880 Calls may be monitored or recorded EMAIL: [email protected] ADVERTISING TEL: 01303 233885 Calls may be monitored or recorded EMAIL: [email protected] SOCIAL MEDIA: ADDRESS: South East Business, Spicer House, Lympne Business Park, Hythe, Kent CT21 4LR @SEBmagazine South East Business South East Business REGULARS { { LEADING NEWS The latest regional news, views and developments from Kent, Surrey and Sussex. ASK THE EXPERT Advice from experts in their field, imparting their knowledge, tips and tricks to you. LEADING EDITORIAL Leading business news and profiles, behind the scenes interviews, breaking regional developments, leading innovation and regular ‘Boss’ profiles. INCISIVE FEATURES Focusing on key business issues and sectors from legal and finance through to training and staff development, law and motors. Covering news, features and lifestyle content for business in Kent, Surrey and Sussex. February/March 2018 | www.southeastbusiness.com 05 04 News Roll on spring… Are we nearly there? Excuse my slightly whining childlike tone as I express my longing for spring. It just seems to have been such a long winter, don’t you agree? Oh for longer days and a bit of warm sunshine on our backs. Life will then seem much brighter and happier, even with the gloom of Brexit, the slippery slopes of the economy and world affairs hanging over us. My spirits have been lifted, however, by the fascinating people I’ve met over the past few weeks spent in pursuit of business stories to bring you. The delightful thing about being editor of a magazine like this is having a finger on the pulse of what’s going on in the community. It’s especially heartening to hear stories of young entrepreneurs like Julianne Ponan (our Boss profile) who are storming ahead in their careers. Talking to her, I got the strong impression that here was a young woman totally focused on her life. I confidently predict we will hear much more of her. Julianne’s business journey began, as many do, with an issue close to her heart, her extreme allergy to many ingredients and preservatives. Determined not to live in its shadow, she decided to take action and create healthy snacks that she and others like her could enjoy in safety. What an inspiring tale. The interview with Tom Ilube, our cover profile, was similarly inspirational. He admits to being an introvert and certainly gave the impression of disliking the spotlight of attention being shone on him. Yet he had the audience of business students at the University of Kent listening in rapt attention to his talk. No wonder he has succeeded in so many business ventures. We’re slightly changing our focus for the next issue, moving into the world of arts and culture, as well as more traditional businesses. This is a huge sector which brings millions of pounds into the UK economy and it’s high time we highlighted some of the great things going on. If you’ve got an arts-related business story in the South East to share, or perhaps your business sponsors art then please get in touch. We look forward to hearing from you. Christine Rayner Editor, South East Business HELLO { { To find out more about the hospice and the breakfast challenge, visit the website at www.hokh.org Diners at an airport hotel can be assured the herbs in their pre-flight meal are fresh – they were grown on the premises. A fountain in the glass atrium at the Sofitel Hotel at Gatwick has been transformed into a herb garden for chefs to pick ready for producing the next meal. Senior sous chef Shaun van den Bergh (pictured), who created the herb garden, said: “The guests love it as it gives off a fantastic smell as they walk by Pre-flight herbs and the team really enjoy picking fresh herbs for garnishing dishes, making herb crusts or popping into cocktails. I bet you couldn’t get fewer food miles than the short walk from our kitchen to the hotel’s atrium!” The plants, supplied by a local producer, include basil, thyme, coriander, parsley and chives. Sofitel Gatwick has just undergone a major refurbishment taking three months and costing almost £1 million. About 750 jobs could be created if planning permission is given for an extension to the Waterbrook area south of Ashford. Plans for a 45-acre commercial site beside the Driver and Vehicle Standards Agency offices and proposed Jaguar Land Rover dealership have been submitted to Ashford Borough Council by GSE Group, as well as a scheme to increase the town’s international truckstop at Waterbrook to accommodate 600 lorries. The plans also include 400 homes, separated from the commercial site by a 13-acre park including a small lake. The remaining 25 acres of Waterbrook will be left undeveloped. MD of GSE Group Darrell Healey said: “These proposals will help Ashford, and Kent, secure the jobs, secure parking for HGVs and houses that it needs. “Across Kent there is a growing shortage of high quality commercial property. Waterbrook will deliver for Ashford by supporting the growth of existing local businesses and helping attract new ones.” Mr Healey said the town’s high-speed rail link and the new junction 10a on the M20, would ensure Ashford’s economic growth. Waterbrook growth Businesses looking for a different fundraising idea are invited to join the Breakfast for Heart of Kent Hospice challenge. Whether it’s sharing a bacon buttie with your colleagues, tucking into a pancake or the more healthy alternatives like muesli, the hospice would love you to make a fundraising breakfast your next charity focus. It’s a great way to start the day – and get to know people in the office. The breakfast campaign was launched on 5 February and runs until 26 February, although any money raised after that will be gratefully received. Money for muesli ! 13 12 February/March 2018 | www.southeastbusiness.com February/March 2018 | www.southeastbusiness.com Cover story Tom who? ‘Introvert’ entrepreneur charms university audience with tales of persistence in pursuit of a job, t’ai chi and the importance of the next Big Idea He set up the UK’s first national internet bank, he once shared a stage with Bill Gates in front of 2,000 people, he claims to have undergone 16 interviews to get his first job and he was named the UK’s most influential black person in 2017. So why haven’t most of us heard of Tom Ilube? The packed auditorium of a lecture theatre at the University of Kent shows that many of the eager students of Kent Business School at least know who he is and are anxious to pick up some tips from this top entrepreneur. He stands before us, looking the epitome of cool in light jeans, a checked shirt and blue jacket, calm and totally in charge. He soon has everyone entranced with his witty, sparky style of presentation and it’s hard to believe he considers himself an introvert. He has that audience absolutely in the palm of his hand, the perfect presenter. Over the next 40 minutes or so, Tom takes us through his career from graduating with a BA in physics from the University of Benin, Nigeria through his Masters in Business Administration from the Cass Business School, London, and his ceaseless search for a job in the City. “I was nothing if not persistent,” he says with a smile. “I decided I would write to every company in the UK beginning with an A and work my way from there. I finally got a job with British Airways.” It takes the audience a minute to register the joke, but the response is warm and Tom has worked his magic. He adds with feeling: “Rejection hurts, but it is how you deal with it that matters.” His greatest lesson? The importance of working up a “30-second elevator pitch” – the speech you make when you find yourself in a lift with someone who can influence a decision over a business idea you have. After his time with BA, Tom got a job with Goldman Sachs – but only after 16 applications. Ironically, he didn’t even like the job when he was finally offered it and did not stay long with the company. “I had a bit of money saved, came up with a business idea and went to pitch to private investors”, he tells us. Left:Tom Ilube and Kent Business School staff. Right:Tom Ilube delivers a talk at Kent Business School As Tom warms to his theme of how to sell yourself and your business idea, he shares his thoughts on how to devise and set up a company. “First, have an idea, second find the money, third set it up, fourth retire. Only kidding on the last one.” He says the key, once you have an idea for a business, is to think “who is my market?” and to be specific. “It’s vital to get your customers to see the product, whatever it is and say ‘I want that’. Then you need to find the money and here the key is, once again, persistence. I have stood in front of people 200 times, making a plea for funding. I am good with failure.” Learning to sell yourself and your idea is not enough, however. You need also to gather a great team around you, says Tom. “You cannot be a great sole entrepreneur,” he adds. Know yourself, be committed, start with an aim and work towards it. Make a bold promise to yourself. Form, storm and perform.” At the end of his confident, tightly performed speech – given without apparent notes, Tom invites questions from the audience and the hands shoot up. Subjects include “how did you finance your first venture?” “How do you organise meeting people to pitch for money?” “Are grad schemes worthwhile?” and “How do you strike a balance between getting into a market early and not showing you are immature?” Tom considers each for a moment, before giving his measured response, leaving the inquirer looking happy and satisfied. One of the questioners uses one of my favourite interview techniques, asking “How do you relax?” The answer is perhaps surprising: “I’ve done t’ai chi for 15 to 20 years and I practise it daily. It focuses my mind and keeps me on track.” Tom even gives a tentative demonstration of the slow-moving Chinese meditation/movement technique, to the amusement of the audience. At the end of the lecture, I grab a couple of minutes with Tom for a pre-arranged face-to-face interview. I learn he is 54, has been married 24 years and has a daughter of 23 who works in the charitable sector and a son of 19 who is studying geography at university. Asked to describe his management style, he tells me: “To listen, but know the difference between agreement and alignment.” Hmm, a bit deep for me – perhaps there’s something of t’ai chi here. Time for two more quick questions, as the minders hover to whisk him off for his train back to London: “Have you got an idea for a new business?” He replies quietly: “Yes, I’ve always got something on the go. I have a team working on it at the moment, but it’s not ready for publication yet.” My final question is whether he thinks he will ever retire. “Yes, but more likely I will shift my emphasis towards charitable work”. Knowing his dedication as chairman and founder of the African Gifted Foundation, a UK-based education charity focusing on the provision of science and technology in Africa and its launch of an all-girls’ science and maths academy, he’s already well on the way. Tom Ilube describes himself as a technology entrepreneur and educational philanthropist. He once shared a stage with Microsoft pioneer Bill Gates, in front of an audience of 2,000 and describes the experience as “extraordinary” Ilube has more than 30 years’ experience delivering commercial technology systems to a range of blue chip organisations, including Goldman Sachs, PriceWaterhouseCoopers and CapGemini He is proud of his heritage, with an English mother and Nigerian father He founded the UK’s first online bank – Egg, launched in October 1998. He built it to four million customers and a £1 billion value, then “quite quickly sold it to CitiBank”. Since then, he has founded several start-up technology businesses and is now CEO of Crossword Cybersecurity, based in Richmond, Surrey He serves as a non-executive director at the BBC and is described on a Buzzfeed profile as an “unassuming, softly spoken man who looks a bit like your maths teacher” Form, storm and perform 43 42 April/may 2018 Pose a question to one of our experts and see their reply on these pages. Your questions answered by experts. If you have a question email [email protected] with ask the expert in the subject line. Ask Sarah Wilkinson Solicitor, Thackray Williams LLP T: 020 8461 6212 E: [email protected] www.thackraywilliams.com Q. I have read about big changes to investment regulations. How do they affect me as an investor? A. On 3 January far reaching changes in investment regulations came into force. They affect all investors and the way that they access wealth management. The new regulations are called MiFID II. What does this mean for you? Today I will look at some of the key areas in which clients of advisors and wealth mangers will see big changes. The real cost of investment advice Financial planners and wealth managers will have to provide a full disclosure of the detail of not just their own but all other costs before clients sign up and after. This includes a clear breakdown of all the costs that the client will have to pay for the advice and management of their investments. The new transparency requirements mean all charges and layers of charges will have to be spelled out before or at the time of purchase. Many investors could be shocked to see how much they are paying for advisors, managers and products. This may be the first time that they have been presented with full disclosure and these sums could easily build up to 3% a year in total costs. As an investor you should clearly understand the various layers of charges, how much value they add to meeting your needs and their impact on how much money you are likely to make after expenses for the risks involved. Independent vs Restricted For many years the meaning of ‘independent’ has been confusing and some firms have been able to skirt disclosure of whether they source products from the whole of the investment market or whether they are effectively selling just those products that suit them. Since the introduction of MiFID II the test of independence is that a firm must assess a sufficient range of relevant products in the market which must: be sufficiently diverse with regard to their type and provider not be limited to relevant products issued by itself or entities having close links Q. I understand there are some changes to employment law coming, what are they and how do they affect my business? A. April is always a busy month for employment law, with changes being made annually to rates and limits relevant to all employers, regardless of their size. This April was no exception with the excitement of a few “added extras” to keep us all on our toes: Changes to the national minimum wage, statutory maternity, paternity, adoption, shared parental and sick pay took effect from 1 April 2018. The first gender pay gap reports from businesses within the voluntary and private sectors fell due on 4 April 2018. From 6 April 2018, the maximum compensatory award for successful unfair dismissal claims rose from £80,541 to £83,682 and the maximum amount of a week’s pay, used to calculate statutory redundancy payments and various awards including the basic and additional award for unfair dismissal, also rose from £489 to £508. Changes to the taxation of termination payments came into effect from 6 April 2018. All companies within the EU will be have been preparing for the General Data Protection Regulations (GDPR) which come into force on 25 May 2018. SMEs may be breathing a sigh of relief at the fact that gender pay gap reporting obligations have only been introduced for businesses with 250 or more employees. However, in light of the extensive publicity around the reports that have now been published, and with Theresa May recently pledging to tackle the “burning injustice” of the UK’s gender pay gap, the right to receive equal pay is likely to be at the forefront of employees’ minds. Businesses of all sizes ought to be prepared for this and may wish to review their current pay practices with a view to being ready to defend Q. How can you continue to inspire your team and customers? A. A business or brand’s success can hinge on being unique, whether in conceiving the proposition or just in marketing it. Innovation like this comes from clear and inspired thinking, but things change, and even the most successful business people can become stuck in a rut. In my experience, the most successful businesses are driven by those in touch with their customers, and have a clear vision. They simply think differently from the rest. It is when change comes that clear thinking can be stifled. Issues can often arise once the initial burning idea has been exhausted; the market has shifted; the team have been updated; or when the once free-thinking founder is consumed, day-to-day responsibilities leaving no headspace for innovation. As an agency, we have learned to solve this challenge through ‘envisioning’, a process which allows leaders to get back to basics and find facts to make the best decisions. It also serves as a timely reminder that marketing is about satisfying customer need and ensuring your whole organisation is customer aligned. Envisioning is about analysing customer behaviours, perceptions and attitudes. It is also about re-defining what makes your brand compelling and what its values are, all in context of bringing the internal team along on the journey. By following our process we see instant changes in a leadership’s ability to start to think differently Ask me about Personal investment Ask me about legal Chris Redman Chartered wealth manager Branch principal, Raymond James East Kent T: 01795 858308 E: [email protected] www.raymondjameseastkent.co.uk not be limited to products issued by entities where arrangements present a risk of impairing the independent basis of advice. If the professional does not fulfil these requirements they have to say they are “restricted”. Investors should understand that dealing with a ‘restricted’ adviser will limit the range of available products to the adviser and potentially compromise suitability and investment performance. Investment management and advice Do not confuse investment management and investment advice. There are two types of investment management or wealth management service: 1. The investment adviser and the client discuss the issues and, on the basis of advice received, the client decides what investments to make and agree each and every subsequent change; 2. The investment manager and the client agree to an investment strategy that meets their needs. The investment manager decides what investments to make and when to change them in order to meet the clients aims. If you are looking for your investments to be managed by an appropriately qualified professional then it is important to check that your investment manager is authorised and qualified to provide investment management and not just investment advice. There are many investment qualifications in the industry and it can be difficult to understand which qualifications are entry level and which are higher. You should look for chartered wealth manager status as this is the highest level of qualification available from the Chartered Institute of Securities and Investment or equivalent from a similar industry body. You can then be confident that your investment manager has the highest levels of technical knowledge, skills, behaviour and experience to look after your investments. any equal pay claims that come their way. The government’s promise to simplify the taxation of termination payments has only served to cause confusion for many employers by the introduction of new, particularly complex legislation in this area. All payments in lieu of notice must now be calculated using a statutory formula and treated as earnings (so subject to income tax and national insurance contributions). Changes have also been made to the taxation on payments for injury to feelings and to foreign service relief, which has now been abolished for the majority of UK resident employees. Again, no matter what your size, all employers will need to ensure they understand the changes in the law and how this affects termination payments made to their employees. Finally, businesses will need to be ready to comply with the GDPR which comes into force on 25 May 2018. The GDPR introduces substantial developments in relation to current EU data protection laws and all companies within the EU (regardless of size) will be required to comply with the new laws. Businesses will need to be familiar with the upcoming changes around processing employees’ personal data, data subject access requests and consent and, unless plans are already in place, will need to act quickly to ensure that they are compliant prior to 25 May 2018. Why not take advantage of the free 30-minute consultation offered by Thackray Williams LLP to help businesses understand what their obligations are under the GDPR? Of course, employment law is ever-changing and so it is important to stay up to date with what changes are happening and when so that you are fully prepared for how these might affect your business. again, opening the door to fresh creativity, ideas and concepts. Whether you are working with an agency or going it alone – here are some tips for you to start to challenge your thinking: Compare what the leadership, your team, customers and other stakeholders perceive as being your brand values and see if there a mismatch Question whether your brand is positioned correctly – is your mix hitting the right notes for the customers you want? If you are the leading the innovative drive, look at whether you have enough headspace, or are working in the right environment, to be able to think differently to achieve that creative edge. Examine your culture and determine whether the whole team are empowered with understanding and knowledge to meet necessary change. At Think Studio, we believe that no matter what business, sector or size, it’s the way businesses think which can be the key to unlocking future success. ALEX RIDINGS CEO and founder, Think Studio T: 01227 808040 E: [email protected] www.think.studio Ask me about Branding 31 30 April/may 2018 | www.southeastbusiness.com April/may 2018 | www.southeastbusiness.com Focus on: Ashford, Kent Here at South East Business, we try to keep our finger on the economic pulse of the region. We begin today with the first of a series of focuses on areas under the development spotlight - first off, Ashford in Kent. We asked borough council leader, Gerry Clarkson, to sum up why the town is rising up the county 'business hot spot' league Hot spot for business Ashford’s economic success continues to grow, as our reputation as the number one business location in Kent builds. It is not just the skyline of Ashford that is changing. Ashford Borough Council’s approach to stimulating investment has been a true game- changer for the public sector. Ashford is witnessing investment on an unprecedented scale – £669 million across the borough, of which £520 million is within the town centre. Several key projects, known as “The Big 8”, which are critical to the future economic growth and prosperity of the borough, are all progressing through the council’s intervention, impetus and innovation. The council has developed the “AshfordFor” investment campaign where investors and business owners have come forward as storytellers, providing real-life success stories using peer-to- peer marketing to share key messages with target stakeholders. The council is funding the construction of the 100,000 sq ft flagship town-centre leisure development at Elwick Place following an agreement reached with Stanhope plc. It includes a Picturehouse cinema, 58-bedroom Travelodge hotel and seven-restaurant complex. To enable the first phase of development at the Commercial Quarter, an important business hub for the South East, the council has underwritten the cost of two floors of the new 80,000 sq ft office block, the first constructed in Ashford for decades. The new £26 million Ashford College opened in September 2017 and came forward sooner than expected through £3 million of council grant funding. The campus will eventually see around 1,000 students per day come to Ashford instead of travelling outside the borough. Europe’s leading owner, developer and manager of designer outlets, McArthurGlen, has begun work to add up to 50 new stores, including six restaurants Ashford's Big8 and cafes, an increase of about 100,000 sq ft, to the Ashford Designer Outlet. Work on the first phase of development has also begun at Chilmington Green, which will see 5,750 homes come forward over the next 25 years. Provision of a new motorway junction at J10a of the M20 is progressing with the long-awaited junction being a catalyst for economic and commercial development. A signalling upgrade to ensure that Ashford International station can receive the next generation Eurostar trains has recently been completed - securing Ashford’s status as an international town. It is clear that a momentum is building in Ashford and we continue to create a positive narrative as we look to the future. The commercial quarter A new office campus adjoining Ashford International Station with the potential to deliver up to 55,000 sq m (590,000 sq ft) of office space, 150 homes and several thousand jobs. Elwick Place A town centre cinema offer with places to eat and drink around a new square and meeting place for the town centre. Chilmington Green A new community with 5,750 houses, extensive business, retail and restaurant capacity, schools, open space and community areas. Ashford College Ashford International College campus, a new skills campus for post-16 education. Jasmin Vardimon Jasmin Vardimon International Dance Academy, to develop the company in Ashford. Junction 10a Providing new motorway junction capacity to support expansion and improvements. Designer outlet expansion Work underway to add around 100,000 sq ft including 50 new stores, six restaurants and cafés. International signalling Ashford International Station “spurs”, allowing access for new international trains to stop. Top firms are lining up to move into Ashford’s gleaming new office block, the Commercial Quarter, with at least one promising to make it its UK headquarters. Chairman of Quinn Estates, Mark Quinn, whose company has overseen the multi-million pound project, in partnership with Ashford Borough Council and George Wilson Developments, said he was delighted at the response from potential clients wanting to move into what he believes will be “the best commercial building in Kent, if not the South East”. All offices will be occupied by the end of July, said Mark, and the first company to move in – chartered accountants Wilkins Kennedy – should be installed by the middle of April. It will occupy the entire top floor, with a terrace overlooking the town. Mark paid tribute to the foresight of Ashford Borough Council in getting involved with the venture from the start and said the “unparalleled” position of the building, opposite the town’s International Station, made it even more of an attraction for businesses. A large private parking area associated with the building has also proved a huge attraction for potential clients, said Mark. Among companies already committed to taking office space in the Commercial Quarter is Pennypot Dental, which is taking 6,000 sq ft of the ground floor. Quinn’s is in discussion with a tech firm for occupation of the rest of the floor and a small café is also being tempted to provide refreshment for staff and visitors. Half of the fourth floor will be taken by MLM Engineers, at present on the Eureka Park estate in Ashford, the other half is being reserved for what Mark described as “an international company”, which will make Ashford its main UK headquarters if the deal can be sealed. Negotiations are in hand with several other companies to take the rest of the space. Mark said: “I am incredibly happy and very proud of what we have achieved.” A big attraction www.southeastbusiness.com December 2016 / January 2017 Oz Clarke Exclusive My lucky life southeastbusiness.com February/March 2017 Jessie Pavelka Exclusive A texan take on beating obesity Thackray Williams Solicitors FREE family Business Breakfast with guest speakers: O’keefe Group BigJig Toys CBS Logistics Find out more: www.thackraywilliams.com/familybizbreakfast southeastbusiness.com August / September 2016 DECLAN CURRY Exclusive tv pundit gives his views on brexit southeastbusiness.com DECEMBER 2017/JANUARY 2018 Cleo Rocos Exclusive On life, love for kenny and her new business southeastbusiness.com JUNE/JULY 2017 Dame Stephanie Shirley Exclusive tech pioneer and philanthropist Find out more: www.sepropertyexpo.co.uk southeastbusiness.com August/September 2017 Kevin Byrne Exclusive Fighting the rogue traders Find out more: www.sepropertyexpo.co.uk southeastbusiness.com APRIL/MAY 2017 ROBERT PESTON Exclusive Life, love, death and politics Find out more: www.sepropertyexpo.co.uk southeastbusiness.com February/March 2018 southeastbusiness.com Tom Ilube Exclusive 'introvert' charmer and serial entrepreneur Find out more: www.sepropertyexpo.co.uk 11 October 2018

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O C T O B E R / N O V E M B E R 2 0 1 6

Georgina Burnett

Exclusive

Weather presenter’s sunny outlook

Personal Approach

Business Solutions0208 290 0440 - www.thackraywilliams.com

Thackray Williams Solicitors

s o u t h e a s t b u s i n e s s . c o m

SEB 11Nov16.indd 1

14/10/2016 15:45

D E C E M B E R 2 0 1 7 / J A N U A R Y 2 0 1 8

Cleo Rocos

Exclusive

On life, love for kenny and her new business

s o u t h e a s t b u s i n e s s . c o m

D E C E M B E R 2 0 1 7 / J A N U A R Y 2 0 1 8

Cleo Rocos

Exclusive

On life, love for kenny and her new business

s o u t h e a s t b u s i n e s s . c o m

3 13 0

A p r i l / m a y 2 0 1 8 | w w w . s o u t h e a s t b u s i n e s s . c o mA p r i l / m a y 2 0 1 8 | w w w . s o u t h e a s t b u s i n e s s . c o m

F o c u s o n : A s h f o r d , K e n t

Here at South East Business, we try to keep our finger on the economic pulse of the region. We begin today with the first of a series of focuses on areas under the development spotlight - first off, Ashford in Kent. We asked borough council leader, Gerry Clarkson, to sum up why the town is rising up the county 'business hot spot' league

Hot spot for business

Ashford’s economic success continues to grow, as our reputation as the number one business location in Kent builds.

It is not just the skyline of Ashford that is changing. Ashford Borough Council’s approach to stimulating investment has been a true game-changer for the public sector. Ashford is witnessing investment on an unprecedented scale – £669 million across the borough, of which £520 million is within the town centre.

Several key projects, known as “The Big 8”, which are critical to the future economic growth and prosperity of the borough, are all progressing through the council’s intervention, impetus and innovation.

The council has developed the “AshfordFor” investment campaign where investors and business owners have come forward as storytellers, providing real-life success stories using peer-to-peer marketing to share key messages with target stakeholders.

The council is funding the construction of the 100,000 sq ft fl agship town-centre leisure development at Elwick Place following an agreement reached with Stanhope plc. It includes a

Picturehouse cinema, 58-bedroom Travelodge hotel and seven-restaurant complex.

To enable the fi rst phase of development at the Commercial Quarter, an important business hub for the South East, the council has underwritten the cost of two fl oors of the new 80,000 sq ft offi ce block, the fi rst constructed in Ashford for decades.

The new £26 million Ashford College opened in September 2017 and came forward sooner than expected through £3 million of council grant funding. The campus will eventually see around 1,000 students per day come to Ashford instead of travelling outside the borough.

Europe’s leading owner, developer and manager of designer outlets, McArthurGlen, has begun work to add up to 50 new stores, including six restaurants

and cafes, an increase of about 100,000 sq ft, to the Ashford Designer Outlet.

Work on the fi rst phase of development has also begun at Chilmington Green, which will see 5,750 homes come forward over the next 25 years. Provision of a new motorway junction at J10a of the M20 is progressing with the long-awaited junction being a catalyst for economic and commercial development.

A signalling upgrade to ensure that Ashford International station can receive the next generation Eurostar trains has recently been completed - securing Ashford’s status as an international town.

It is clear that a momentum is building in Ashford and we continue to create a positive narrative as we look to the future.

The commercial quarterA new offi ce campus adjoining Ashford International Station with the potential to deliver up to 55,000 sq m (590,000 sq ft) of offi ce space, 150 homes and several thousand jobs.

Elwick PlaceA town centre cinema offer with places to eat and drink around a new square and meeting place for the town centre.

Chilmington GreenA new community with 5,750 houses, extensive business, retail and restaurant capacity, schools, open space and community areas.

Ashford CollegeAshford International College campus, a new skills campus for post-16 education.

Jasmin VardimonJasmin Vardimon International Dance Academy, to develop the company in Ashford.

Junction 10aProviding new motorway junction capacity to support expansion and improvements.

Designer outlet expansionWork underway to add around 100,000 sq ft including 50 new stores, six restaurants and cafés.

International signallingAshford International Station “spurs”, allowing access for new international trains to stop.

Top fi rms are lining up to move into Ashford’s gleaming new offi ce block, the Commercial Quarter, with at least one promising to make it its UK headquarters.

Chairman of Quinn Estates, Mark Quinn, whose company has overseen the multi-million pound project, in partnership with Ashford Borough Council and George Wilson Developments, said he was delighted at the response from potential clients wanting to move into what he believes will be “the best commercial building in Kent, if not the South East”.

All offi ces will be occupied by the end of July, said Mark, and the fi rst company to move in – chartered accountants Wilkins Kennedy – should be installed by the middle of April. It will occupy the entire top fl oor, with a terrace overlooking the town.

Mark paid tribute to the foresight of Ashford Borough Council in getting involved with the venture from the start and said the “unparalleled” position of the building, opposite the town’s International Station, made it even more of an attraction for businesses.

A large private parking area associated with the building has also proved a huge attraction for potential clients, said Mark.

Among companies already committed to taking offi ce space in the Commercial Quarter is Pennypot Dental, which is taking 6,000 sq ft of the ground fl oor. Quinn’s is in discussion with a tech fi rm for occupation of the rest of the fl oor and a small café is also being tempted to provide refreshment for staff and visitors.

Half of the fourth fl oor will be taken by MLM Engineers, at present on the Eureka Park estate in Ashford, the other half is being reserved for what Mark described as “an international company”, which will make Ashford its main UK headquarters if the deal can be sealed. Negotiations are in hand with several other companies to take the rest of the space.

Mark said: “I am incredibly happy and very proud of what we have achieved.”

A big attraction

Since 1982 South East Business has been the B2B publication for directors and executives across Kent, Surrey and Sussex. From tracking key breaking news developments to offering behind the scenes profi les, in-depth analysis of key issues and advertorial features, the magazine and its associated website offers objective and authoritative insight into a wide sphere of industry and commerce.

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› LEADING NEWSThe latest regional news, views and developments from Kent, Surrey and Sussex.

› ASK THE EXPERTAdvice from experts in their fi eld, imparting their knowledge, tips and tricks to you.

› LEADING EDITORIALLeading business news and profi les, behind the scenes interviews, breaking regional developments, leading innovation and regular ‘Boss’ profi les.

› INCISIVE FEATURESFocusing on key business issues and sectors from legal and fi nance through to training and staff development, law and motors.

Covering news, features and lifestyle content for business in Kent, Surrey and Sussex.

F e b r u a r y / M a r c h 2 0 1 8 | w w w . s o u t h e a s t b u s i n e s s . c o m

0 50 4

N e w s

0 4

Roll on spring…Are we nearly there? Excuse my slightly whining

childlike tone as I express my longing for spring. It

just seems to have been such a long winter, don’t you

agree?Oh for longer days and a bit of warm sunshine on our

backs. Life will then seem much brighter and happier,

even with the gloom of Brexit, the slippery slopes of the

economy and world affairs hanging over us.

My spirits have been lifted, however, by the

fascinating people I’ve met over the past few weeks

spent in pursuit of business stories to bring you.

The delightful thing about being editor of a magazine

like this is having a fi nger on the pulse of what’s going

on in the community. It’s especially heartening to hear

stories of young entrepreneurs like Julianne Ponan (our

Boss profi le) who are storming ahead in their careers.

Talking to her, I got the strong impression that here was

a young woman totally focused on her life. I confi dently

predict we will hear much more of her.

Julianne’s business journey began, as many do, with

an issue close to her heart, her extreme allergy to many

ingredients and preservatives. Determined not to live

in its shadow, she decided to take action and create

healthy snacks that she and others like her could enjoy

in safety. What an inspiring tale.

The interview with Tom Ilube, our cover profi le, was

similarly inspirational. He admits to being an introvert

and certainly gave the impression of disliking the

spotlight of attention being shone on him. Yet he had

the audience of business students at the University of

Kent listening in rapt attention to his talk. No wonder he

has succeeded in so many business ventures.

We’re slightly changing our focus for the next issue,

moving into the world of arts and culture, as well as

more traditional businesses. This is a huge sector which

brings millions of pounds into the UK economy and it’s

high time we highlighted some of the great things going

on.If you’ve got an arts-related business story in the

South East to share, or perhaps your business sponsors

art then please get in touch. We look forward to hearing

from you.

Christine Rayner

Editor, South East Business

HELLO {{

To fi nd out more about the hospice and the breakfast challenge, visit the website atwww.hokh.org

Diners at an airport hotel can be assured the herbs in their pre-fl ight meal are fresh – they were grown on the premises.

A fountain in the glass atrium at the Sofi tel Hotel at Gatwick has been transformed into a herb garden for chefs to pick ready for producing the next meal.

Senior sous chef Shaun van den Bergh (pictured), who created the herb garden, said: “The guests love it as it gives off a fantastic smell as they walk by

Pre-flight herbsand the team really enjoy picking fresh herbs for garnishing dishes, making herb crusts or popping into cocktails. I bet you couldn’t get fewer food miles than the short walk from our kitchen to the hotel’s atrium!”

The plants, supplied by a local producer, include basil, thyme, coriander, parsley and chives.

Sofi tel Gatwick has just undergone a major refurbishment taking three months and costing almost £1 million.

About 750 jobs could be created if planning permission is given for an extension to the Waterbrook area south of Ashford.

Plans for a 45-acre commercial site beside the Driver and Vehicle Standards Agency offi ces and proposed Jaguar Land Rover dealership have been submitted to Ashford Borough Council by GSE Group, as well as a scheme to increase the town’s international truckstop at Waterbrook to accommodate 600 lorries.

The plans also include 400 homes, separated from the commercial site by a 13-acre park including a small lake. The remaining 25 acres of Waterbrook will be left undeveloped.

MD of GSE Group Darrell Healey said: “These proposals will help Ashford, and Kent, secure the jobs, secure parking for HGVs and houses that it needs.

“Across Kent there is a growing shortage of high quality commercial property. Waterbrook will deliver for Ashford by supporting the growth of existing local businesses and helping attract new ones.”

Mr Healey said the town’s high-speed rail link and the new junction 10a on the M20, would ensure Ashford’s economic growth.

Waterbrook growth

Businesses looking for a different fundraising idea are invited to join the Breakfast for Heart of Kent Hospice challenge.

Whether it’s sharing a bacon buttie with your colleagues, tucking into a pancake or the more healthy alternatives like muesli, the hospice would love you to make a fundraising breakfast your next charity focus. It’s a great way to start the day – and get to know people in the offi ce.

The breakfast campaign was launched on 5 February and runs until 26 February, although any money raised after that will be gratefully received.

Money for muesli!

1 31 2

F e b r u a r y / M a r c h 2 0 1 8 | w w w . s o u t h e a s t b u s i n e s s . c o mF e b r u a r y / M a r c h 2 0 1 8 | w w w . s o u t h e a s t b u s i n e s s . c o m

C o v e r s t o r y

Tom who?‘Introvert’ entrepreneur charms university audience

with tales of persistence in pursuit of a job, t’ai chi and the

importance of the next Big Idea

He set up the UK’s fi rst national internet bank, he once shared a stage with Bill Gates in front of 2,000 people, he claims to have undergone 16 interviews to get his fi rst job and he was named the UK’s most infl uential black person in 2017. So why haven’t most of us heard of Tom Ilube?

The packed auditorium of a lecture theatre at the University of Kent shows that many of the eager students of Kent Business School at least know who he is and are anxious to pick up some tips from this top entrepreneur.

He stands before us, looking the epitome of cool in light jeans, a checked shirt and blue jacket, calm and totally in charge. He soon has everyone entranced with his witty, sparky style of presentation and it’s hard to believe he considers himself an introvert. He has that audience absolutely in the palm of his hand, the perfect presenter.

Over the next 40 minutes or so, Tom takes us through his career from graduating with a BA in physics from the University of Benin, Nigeria through his Masters in Business Administration from the Cass Business School, London, and his ceaseless search for a job in the City.

“I was nothing if not persistent,” he says with a smile. “I decided I would write to every company in the UK beginning with an A and work my way from there. I fi nally got a job with British Airways.” It takes the audience a minute to register the joke, but the response is warm and Tom has worked his magic.

He adds with feeling: “Rejection hurts, but it is how you deal with it that matters.” His greatest lesson? The importance of working up a “30-second elevator pitch” – the speech you make when you fi nd yourself in a lift with someone who can infl uence a decision over a business idea you have.

After his time with BA, Tom got a job with Goldman Sachs – but only after 16 applications. Ironically, he didn’t even like the job when he was fi nally offered it and did not stay long with the company. “I had a bit of money saved, came up with a business idea and went to pitch to private investors”, he tells us.

1 3

› Left: Tom Ilube and Kent Business School staff. Right: Tom Ilube delivers a talk at Kent Business School

As Tom warms to his theme of how to sell yourself and your business idea, he shares his thoughts on how to devise and set up a company. “First, have an idea, second fi nd the money, third set it up, fourth retire. Only kidding on the last one.” He says the key, once you have an idea for a business, is to think “who is my market?” and to be specifi c.

“It’s vital to get your customers to see the product, whatever it is and say ‘I want that’. Then you need to fi nd the money and here the key is, once again, persistence. I have stood in front of people 200 times, making a plea for funding. I am good with failure.”

Learning to sell yourself and your idea is not enough, however. You need also to gather a great team around you, says Tom. “You cannot be a great sole entrepreneur,” he adds. Know yourself, be committed, start with an aim and work towards it. Make a bold promise to yourself. Form, storm

and perform.”At the end of his confi dent, tightly performed

speech – given without apparent notes, Tom invites questions from the audience and the hands shoot up. Subjects include “how did you fi nance your fi rst venture?” “How do you organise meeting people to pitch for money?” “Are grad schemes worthwhile?” and “How do you strike a balance between getting into a market early and not showing you are immature?”

Tom considers each for a moment, before giving his measured response, leaving the inquirer looking happy and satisfi ed. One of the questioners uses one of my favourite interview techniques, asking “How do you relax?” The answer is perhaps surprising: “I’ve done t’ai chi for 15 to 20 years and I practise it daily. It focuses my mind and keeps me on track.” Tom even gives a tentative demonstration of the slow-moving Chinese meditation/movement technique, to the amusement of the audience.

At the end of the lecture, I grab a couple of minutes with Tom for a pre-arranged face-to-face interview. I learn he is 54, has been married 24 years and has a daughter of 23 who works in the charitable sector and a son of 19 who is studying geography at university.

Asked to describe his management style, he tells me: “To listen, but know the difference between agreement and alignment.” Hmm, a bit deep for me – perhaps there’s something of t’ai chi here. Time

for two more quick questions, as the minders hover to whisk him off for his train back to London: “Have you got an idea for a new business?” He replies quietly: “Yes, I’ve always got something on the go. I have a team working on it at the moment, but it’s not ready for publication yet.”

My fi nal question is whether he thinks he will ever retire. “Yes, but more likely I will shift my emphasis towards charitable work”. Knowing his dedication as chairman and founder of the African Gifted Foundation, a UK-based education charity focusing on the provision of science and technology in Africa and its launch of an all-girls’ science and maths academy, he’s already well on the way.

Tom Ilube describes himself

as a technology entrepreneur

and educational philanthropist.

He once shared a stage with

Microsoft pioneer Bill Gates, in

front of an audience of 2,000

and describes the experience as

“extraordinary”

Ilube has more than 30 years’ experience delivering

commercial technology systems to a range of blue chip organisations, including Goldman Sachs,

PriceWaterhouseCoopers and

CapGemini

He is proud of his heritage,

with an English mother and Nigerian father

He founded the UK’s fi rst online bank – Egg, launched in October 1998. He built it to four million customers and a £1 billion value, then “quite quickly sold it to CitiBank”. Since then, he has founded several start-up technology businesses and is now CEO of Crossword Cybersecurity, based in Richmond, Surrey

He serves as a non-executive director at the BBC and is described on a Buzzfeed profi le as an “unassuming, softly spoken man who looks a bit like your maths teacher”

Form, storm and perform

4 34 2

A p r i l / m a y 2 0 1 8

Pose a question to one of our experts and see their reply on these pages.

Your questions answered by experts.If you have a question email [email protected] with ask the expert in the subject line.Ask Sarah Wilkinson

Solicitor, Thackray Williams LLP

T: 020 8461 6212E: [email protected]

www.thackraywilliams.com

[email protected]

Q. I have read about big changes to investment regulations. How do they affect me as an investor?A. On 3 January far reaching changes in investment regulations came into force. They affect all investors and the way that they access wealth management. The new regulations are called MiFID II.

What does this mean for you?Today I will look at some of the key areas in which clients of advisors

and wealth mangers will see big changes.

The real cost of investment adviceFinancial planners and wealth managers will have to provide a full

disclosure of the detail of not just their own but all other costs before clients sign up and after. This includes a clear breakdown of all the costs that the client will have to pay for the advice and management of their investments. The new transparency requirements mean all charges and layers of charges will have to be spelled out before or at the time of purchase. Many investors could be shocked to see how much they are paying for advisors, managers and products. This may be the fi rst time that they have been presented with full disclosure and these sums could easily build up to 3% a year in total costs. As an investor you should clearly understand the various layers of charges, how much value they add to meeting your needs and their impact on how much money you are likely to make after expenses for the risks involved.

Independent vs Restricted For many years the meaning of ‘independent’ has been confusing and

some fi rms have been able to skirt disclosure of whether they source products from the whole of the investment market or whether they are effectively selling just those products that suit them. Since the introduction of MiFID II the test of independence is that a fi rm must assess a suffi cient range of relevant products in the market which must: • be suffi ciently diverse with regard to their type and provider • not be limited to relevant products issued by itself or entities having

close links

Q. I understand there are some changes to employment law coming, what are they and how do they affect my business?A. April is always a busy month for employment law, with changes being made annually to rates and limits relevant to all employers, regardless of their size.

This April was no exception with the excitement of a few “added extras” to keep us all on our toes:• Changes to the national minimum wage, statutory maternity, paternity,

adoption, shared parental and sick pay took effect from 1 April 2018.• The fi rst gender pay gap reports from businesses within the voluntary

and private sectors fell due on 4 April 2018.• From 6 April 2018, the maximum compensatory award for successful

unfair dismissal claims rose from £80,541 to £83,682 and the maximum amount of a week’s pay, used to calculate statutory redundancy payments and various awards including the basic and additional award for unfair dismissal, also rose from £489 to £508.

• Changes to the taxation of termination payments came into effect from 6 April 2018.

• All companies within the EU will be have been preparing for the General Data Protection Regulations (GDPR) which come into force on 25 May 2018.

SMEs may be breathing a sigh of relief at the fact that gender pay gap reporting obligations have only been introduced for businesses with 250 or more employees. However, in light of the extensive publicity around the reports that have now been published, and with Theresa May recently pledging to tackle the “burning injustice” of the UK’s gender pay gap, the right to receive equal pay is likely to be at the forefront of employees’ minds. Businesses of all sizes ought to be prepared for this and may wish to review their current pay practices with a view to being ready to defend

Q. How can you continue to inspire your team and customers?A. A business or brand’s success can hinge on being unique, whether in conceiving the proposition or just in marketing it. Innovation like this comes from clear and inspired thinking, but things change, and even the most successful business people can become stuck in a rut.

In my experience, the most successful businesses are driven by those in touch with their customers, and have a clear vision. They simply think differently from the rest.

It is when change comes that clear thinking can be stifl ed. Issues can often arise once the initial burning idea has been exhausted; the market has shifted; the team have been updated; or when the once free-thinking founder is consumed, day-to-day responsibilities leaving no headspace for innovation.

As an agency, we have learned to solve this challenge through ‘envisioning’, a process which allows leaders to get back to basics and fi nd facts to make the best decisions. It also serves as a timely reminder that marketing is about satisfying customer need and ensuring your whole organisation is customer aligned. Envisioning is about analysing customer behaviours, perceptions and attitudes. It is also about re-defi ning what makes your brand compelling and what its values are, all in context of bringing the internal team along on the journey. By following our process we see instant changes in a leadership’s ability to start to think differently

A s k m e a b o u t

P e r s o n a l i n v e s t m e n t

A s k m e a b o u t l e g a l

Chris Redman Chartered wealth manager Branch principal, Raymond James East Kent

T: 01795 858308E: [email protected]

www.raymondjameseastkent.co.uk

• not be limited to products issued by entities where arrangements present a risk of impairing the independent basis of advice.

If the professional does not fulfi l these requirements they have to say they are “restricted”.

Investors should understand that dealing with a ‘restricted’ adviser will limit the range of available products to the adviser and potentially compromise suitability and investment performance.

Investment management and adviceDo not confuse investment management and investment advice. There are

two types of investment management or wealth management service:1. The investment adviser and the client discuss the issues and, on the basis

of advice received, the client decides what investments to make and agree each and every subsequent change;

2. The investment manager and the client agree to an investment strategy that meets their needs. The investment manager decides what investments to make and when to change them in order to meet the clients aims.

If you are looking for your investments to be managed by an appropriately qualifi ed professional then it is important to check that your investment manager is authorised and qualifi ed to provide investment management and not just investment advice. There are many investment qualifi cations in the industry and it can be diffi cult to understand which qualifi cations are entry level and which are higher. You should look for chartered wealth manager status as this is the highest level of qualifi cation available from the Chartered Institute of Securities and Investment or equivalent from a similar industry body. You can then be confi dent that your investment manager has the highest levels of technical knowledge, skills, behaviour and experience to look after your investments.

any equal pay claims that come their way.The government’s promise to simplify the taxation of termination payments

has only served to cause confusion for many employers by the introduction of new, particularly complex legislation in this area. All payments in lieu of notice must now be calculated using a statutory formula and treated as earnings (so subject to income tax and national insurance contributions). Changes have also been made to the taxation on payments for injury to feelings and to foreign service relief, which has now been abolished for the majority of UK resident employees. Again, no matter what your size, all employers will need to ensure they understand the changes in the law and how this affects termination payments made to their employees.

Finally, businesses will need to be ready to comply with the GDPR which comes into force on 25 May 2018. The GDPR introduces substantial developments in relation to current EU data protection laws and all companies within the EU (regardless of size) will be required to comply with the new laws. Businesses will need to be familiar with the upcoming changes around processing employees’ personal data, data subject access requests and consent and, unless plans are already in place, will need to act quickly to ensure that they are compliant prior to 25 May 2018. Why not take advantage of the free 30-minute consultation offered by Thackray Williams LLP to help businesses understand what their obligations are under the GDPR?

Of course, employment law is ever-changing and so it is important to stay up to date with what changes are happening and when so that you are fully prepared for how these might affect your business.

again, opening the door to fresh creativity, ideas and concepts.Whether you are working with an agency or going it alone – here are some

tips for you to start to challenge your thinking: • Compare what the leadership, your team, customers and other

stakeholders perceive as being your brand values and see if there a mismatch

• Question whether your brand is positioned correctly – is your mix hitting the right notes for the customers you want?

• If you are the leading the innovative drive, look at whether you have enough headspace, or are working in the right environment, to be able to think differently to achieve that creative edge.

• Examine your culture and determine whether the whole team are empowered with understanding and knowledge to meet necessary change.

At Think Studio, we believe that no matter what business, sector or size, it’s the way businesses think which can be the key to unlocking future success.

ALEX RIDINGS CEO and founder, Think Studio

T: 01227 808040E: [email protected]

www.think.studio

A s k m e a b o u t

B r a n d i n g

3 13 0

A p r i l / m a y 2 0 1 8 | w w w . s o u t h e a s t b u s i n e s s . c o mA p r i l / m a y 2 0 1 8 | w w w . s o u t h e a s t b u s i n e s s . c o m

F o c u s o n : A s h f o r d , K e n t

Here at South East Business, we try to keep our finger on the economic pulse of the region. We begin today with the first of a series of focuses on areas under the development spotlight - first off, Ashford in Kent. We asked borough council leader, Gerry Clarkson, to sum up why the town is rising up the county 'business hot spot' league

Hot spot for business

Ashford’s economic success continues to grow, as our reputation as the number one business location in Kent builds.

It is not just the skyline of Ashford that is changing. Ashford Borough Council’s approach to stimulating investment has been a true game-changer for the public sector. Ashford is witnessing investment on an unprecedented scale – £669 million across the borough, of which £520 million is within the town centre.

Several key projects, known as “The Big 8”, which are critical to the future economic growth and prosperity of the borough, are all progressing through the council’s intervention, impetus and innovation.

The council has developed the “AshfordFor” investment campaign where investors and business owners have come forward as storytellers, providing real-life success stories using peer-to-peer marketing to share key messages with target stakeholders.

The council is funding the construction of the 100,000 sq ft fl agship town-centre leisure development at Elwick Place following an agreement reached with Stanhope plc. It includes a

Picturehouse cinema, 58-bedroom Travelodge hotel and seven-restaurant complex.

To enable the fi rst phase of development at the Commercial Quarter, an important business hub for the South East, the council has underwritten the cost of two fl oors of the new 80,000 sq ft offi ce block, the fi rst constructed in Ashford for decades.

The new £26 million Ashford College opened in September 2017 and came forward sooner than expected through £3 million of council grant funding. The campus will eventually see around 1,000 students per day come to Ashford instead of travelling outside the borough.

Europe’s leading owner, developer and manager of designer outlets, McArthurGlen, has begun work to add up to 50 new stores, including six restaurants

Ashford's

Big8

and cafes, an increase of about 100,000 sq ft, to the Ashford Designer Outlet.

Work on the fi rst phase of development has also begun at Chilmington Green, which will see 5,750 homes come forward over the next 25 years. Provision of a new motorway junction at J10a of the M20 is progressing with the long-awaited junction being a catalyst for economic and commercial development.

A signalling upgrade to ensure that Ashford International station can receive the next generation Eurostar trains has recently been completed - securing Ashford’s status as an international town.

It is clear that a momentum is building in Ashford and we continue to create a positive narrative as we look to the future.

The commercial quarterA new offi ce campus adjoining Ashford International Station with the potential to deliver up to 55,000 sq m (590,000 sq ft) of offi ce space, 150 homes and several thousand jobs.

Elwick PlaceA town centre cinema offer with places to eat and drink around a new square and meeting place for the town centre.

Chilmington GreenA new community with 5,750 houses, extensive business, retail and restaurant capacity, schools, open space and community areas.

Ashford CollegeAshford International College campus, a new skills campus for post-16 education.

Jasmin VardimonJasmin Vardimon International Dance Academy, to develop the company in Ashford.

Junction 10aProviding new motorway junction capacity to support expansion and improvements.

Designer outlet expansionWork underway to add around 100,000 sq ft including 50 new stores, six restaurants and cafés.

International signallingAshford International Station “spurs”, allowing access for new international trains to stop.

Top fi rms are lining up to move into Ashford’s gleaming new offi ce block, the Commercial Quarter, with at least one promising to make it its UK headquarters.

Chairman of Quinn Estates, Mark Quinn, whose company has overseen the multi-million pound project, in partnership with Ashford Borough Council and George Wilson Developments, said he was delighted at the response from potential clients wanting to move into what he believes will be “the best commercial building in Kent, if not the South East”.

All offi ces will be occupied by the end of July, said Mark, and the fi rst company to move in – chartered accountants Wilkins Kennedy – should be installed by the middle of April. It will occupy the entire top fl oor, with a terrace overlooking the town.

Mark paid tribute to the foresight of Ashford Borough Council in getting involved with the venture from the start and said the “unparalleled” position of the building, opposite the town’s International Station, made it even more of an attraction for businesses.

A large private parking area associated with the building has also proved a huge attraction for potential clients, said Mark.

Among companies already committed to taking offi ce space in the Commercial Quarter is Pennypot Dental, which is taking 6,000 sq ft of the ground fl oor. Quinn’s is in discussion with a tech fi rm for occupation of the rest of the fl oor and a small café is also being tempted to provide refreshment for staff and visitors.

Half of the fourth fl oor will be taken by MLM Engineers, at present on the Eureka Park estate in Ashford, the other half is being reserved for what Mark described as “an international company”, which will make Ashford its main UK headquarters if the deal can be sealed. Negotiations are in hand with several other companies to take the rest of the space.

Mark said: “I am incredibly happy and very proud of what we have achieved.”

A big attraction

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The typical number of employees per business is 15

Percentage reader location

Readership split between printed and digital

† Excluding solicitors. Taken from publisher’s own data.

TA R G E T E D R E A D E R S :› Posted directly to named readers.

› Readers are verifi ed and/or requested.

› Readers hold senior positions within business/organisation.

D i s t r i b u t e d V I A :› Business lounges at airports.

› Chambers of commerce, LEPs and councils.

› Large corporate offi ces.

› Banking outlets, accountants and solicitors.

› Business centres, serviced offi ces and innovation/science hubs.

› Golf clubs and hotels.

D i g i ta l35%

P r i n t65%

A L S O O N L I N E :› Readers notifi ed of latest edition

via email alert.

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