Scrum Product Owner

-by Vishal Prasad

Know Your Surroundings

What did I do

yesterday?

The Daily Scrum

What will I do today?

Are there any impediments in my

way?

Traditional Geometry

The Agile Manifesto

Agile Traditional

0 Individuals and Interactions

0 Working Software

0 Customer Collaboration

0 Responding to Change over

0 Processes and Tools

0 Comprehensive Documentation

0 Contract Negotiation

0 Following a Plan

Over

While there is value in the items on the right, we value the items on the left more.

Scrum Roles

Product Owner

Scrum Master

Development Team

Scrum FrameworkInputs from Executives,

Teams, Stakeholders, Customers, Users

Product BacklogSprint Backlog Task Breakout

Sprint Planning Meeting

Burndown/up Charts

Daily Scrum

1-4 Week Sprint

24 hours

Finished Work

Sprint Review

Sprint Retrospective

Scrooge – The Product Owner

0 Voice of his customers0 Discover needs0 Prioritize features0 Present a vision0 Detail the next features0 Responsible for ROI0 Manage stakeholders0 Accept / Reject work

results

Launchpad – The ScrumMaster

0 Ensure follow of process0 Remove blockers0 Ensure full productivity0 Enable co-operation0 Shield from interference0 Manage ceremonies0 Facilitate daily scrums0 Track progress

Huey, Dewey, Louie – The Development Team

0 Cross-functional team0 Negotiate sprint goal0 Specify work results0 Achieve committed goal0 Self organizing team0 Define processes0 Demonstrate work

results to product owner

An Idea!I have a new money making plan and I

need your help.

My goal is to develop a brochure for a club in a 3

day sprint

Conduct a sprint planning meeting in 12 mins. Decompose tasks from my backlog. Estimate

tasks, and commit delivery.

Scrooge’s Backlog

0 Create cover art, brand, and/or logo

0 Provide contact details0 Outline full week lunch

menu0 Outline minimum

requirements0 Define service offerings0 Write testimonials

Mini Scrum

0 Conduct a Sprint Day 1 – 8 minutes – deliver!0 Conduct a Daily Scrum – 3 minutes0 Conduct a Sprint Day 2 – 8 minutes – deliver!0 Conduct a Daily Scrum – 3 minutes0 Conduct a Sprint Day 3 – 8 minutes – deliver!0 Conduct a Sprint Review and Demo – 13 minutes0 Debrief as a group – 5 minutes0 Make it creative and fun!

Scrooge’s Vision

For working families, who prefer personal attention

for their single parent, “2nd Home” is an elderly

daycare club that provides a nursing

environment along with socializing activities, unlike “Next Steps”

Scrooge’s Acceptance Criteria

0 Cover art, brand, & logo0 Pink / Gold0 Must have the two word

brand name0 Must contain a happy

picture of an elderly person

0 Lunch menu0 7 different “themed

buffet” with pictures

0 Services offered0 5 different services out

of 39 including transport

0 Must include our new “Foot Spa” service

0 Architectural conformance0 Max A4 size0 No loose sheets0 Must fit in a handbag

Peer Consensus

0 Each member write their view of the vision

0 Highlight 3 keywords each

0 Write one word per post-it

0 Re-arrange words to come up with a vision statement

0 Add / Change words as needed

DRIVEN Product Owner

0 Decisive0 Realistic0 Informed0 Visionary0 Empowered0 Negotiable

Scrooge has the right to cancel the project at anytime and be left with a working system reflecting investment to date.

RE-TRAINED ScrumMaster

0 Resourceful0 Enabler0 Tactful0 Respected0 Argumentative0 Integrity0 Networked0 Empathetic Listener0 Determined

Generalized Specialist Team

0Cross – Functional0Self – Organized0Motivated0Collaborative0Communicative0Experimental Nature0Team Player0Courageous

Software Economics

You are working at a burger joint and are the only person on duty. A customer approaches and orders a Cheese Burger Deluxe Meal, with chicken wings, large fries, and a large drink.

The order sums up to INR 157 with taxes. The customer informs you that he has only INR 78.

What do you do and what do you tell the customer?

Technical DebtPr

ojec

t Bur

n D

own

TimeTechnical Debt

Deadline

Optimal Quality

Managerial Pressure

Ideal Quality

Sprint n

Vertical Slices

Database – Design, Code, Test, Integrate, Accept

Data Access Layer – Design, Code, Test, Integrate, Accept

Business Layer – Design, Code, Test, Integrate, Accept

Application Layer – Design, Code, Test, Integrate, Accept

User Interface – Design, Code, Test, Integrate, Accept

Sprint 1 Sprint 2 Sprint 3

The Product Vision

0 The product vision tells us how we are going to satisfy the customer needs0 Value proposition and key characteristics

0 What the vision should answer:0 Who is the customer?0 What is the customer’s problem0 How does the product solve the problem?0 How does the product add value?0 What are the benefits compared to others?0 On what basis will the customer judge it?

Elevator Statement & Product Box

For [frequent travelers]Who [want an all in one travel service][Travel Mate] is a [virtual travel agent]That [will do everything for my trip]Unlike [Itinerary Planner]Our Product [will remove the need to visit any other website or shop for a trip]

ClickBook

Fly

Create a Product

0 Your company has decided to diversify into a booking new area – an online travel assistant

0 Come up with your:0 Product Name0 Niche0 Elevator Statement0 Product Box

Brainstorm for user roles

0 Most projects talk about “the user” or “users”

0 But who are they? What do they want?

0 Most projects:0 Write requirements from one user’s perspective0 Assuming all users have the same goals0 End up with “missing” requirements

Personas

Peter

Peter is a 55 year old explorer who loves to visit new places.

He is a software engineer with a laid back lifestyle and enjoys his occasional drink with buddies at a sports bar.

He likes to do his research in detail before his travel since his wife generally accompanies him on his trips.

He would love to have a one stop web solution to plan out his trips – from travel, to accommodation, to activities, etc.

Name &

Picture …

Who?

Characteristics…

Who?

Why?

Types of Personas

0 Focal – Primary users. Optimize the design for them. At least one persona must be focal.

0 Secondary – Also use the product. Satisfy their requirements when possible.

0 Unimportant – Low priority users, including infrequent, unauthorized, or unskilled users, as well as those who misuse the product.

0 Affected – They don’t use the product but are affected by it.

0 Exclusionary – Someone we’re not designing for. Useful to prevent nonusers from our discussions.

Product Backlog

Sprint - 20%

Release - 20%

Future Releases - 60%

Prio

rity

DEEP Backlog

0 Detailed

0 Estimated

0 Emergent

0 Prioritized

User Stories

As a … (user of the system)

I want … (feature or problem to be solved)

So that … (benefit of the story being completed)

The “so that” part is incredibly valuable as it focuses people on the real reason behind this requirement.

INVEST in User Stories

0 Independent0 Negotiable0 Valuable0 Estimable0 Small0 Testable

The Tea Drinker

Write a user story to make yourself a cup of tea.

As a tea drinker, I want

a cup of tea so that I

can drink it As Peter, I want a cup of tea so that I can drink it

As Peter, I want a cup

of tea so that I can

quench my thirst

As Peter, I want an isotonic drink so that I can quench my thirst

Acceptance Test

0 When will this story be done?

0 What will we see?0 What will happen?0 What will be different?0 When will the team

stop?0 What are the conditions

for functionality, usability, and security being satisfied?

Acceptance Criteria

0 Different levels of acceptance

0 Keep to appropriate level

0 When will this story be “done”?

0 Questions can help0 Make them objective0 Make them automated

Prioritization

0 Shouting Loudest

0 Priority Poker

0 Kano Analysis

0 “35”

0 Free Market

0 Risk & Value

If everything is equally

important then

everything must be

equally unimportant.

- David B. Clarke

The Sinking Ship

0 Manmohan Singh

0 Narayan Murthy

0 Sachin Tendulkar

0 Sanjay Dutt

0 Zakir Hussain

0 Narendra Modi

0 Mukesh Ambani

0 Kailash Kher

0 Amitabh Bachchan

0 Rakhi Sawant

Your ship is sinking. It has a lifeboat that can carry only one person along with you to safety. In which order will you save these people.

Risk & ValueR

isk

Value

Avoid

Do Last Do Next

Do First

KANO ModelCu

stom

er S

atis

fact

ion

Feature Presence

Exciters & Delighters

Threshold Must-haveLinear

Planning Poker

Definition of Done

“What do we need to do, as a team, to ship software to our customers/stakeholders?”

- By Mitch Lacey

Sprint Planning

0 Define the sprint goal

0 Identify capacity

0 Create sprint backlog

0 Commit deliverables

0 Task breakout

Themes

0 Themes are group of similar functionality / requirement.

0 These can span across sprints, releases, or products.

0 Themes can be used for prioritizing requirements.

Product Canvas

- By Roman Pichler

Task Board

Velocity

0 Amount of work finished

0 Not a sprint prediction

0 Long term measure of capacity

0 Not comparable across teams

Release Planning

Sprint 5 Sprint 6 Sprint 7Sprint 8

(Release)Backlog

Metrics

0 Burndown

0 Burnup

0 Forecasting Velocity

0 Focus Factor

0 Creative Rewards!

When should you not do Agile?

0 Car pointing culture

0 Long working hours

0 Huge team size

0 Lack of integration

0 Exponential cost curve

0 Long feedback loop

Sprint Review & Retrospective

0 Start – Stop – Continue

0 Mad – Sad – Glad

0 Sail Boat

0 The Wheel – Start, Stop, Continue, More, Less

Appreciations

Risks

Puzzles

Wishes

Actions

ReferencesTitle Author

Succeeding with Agile: Software Development Using Scrum Mike Cohn

Agile Estimation and Planning Mike Cohn

Agile Product Management with Scrum Roman Pichler

Agile Retrospectives Ester Derby, Diana Larsen

Agile Software Development with Scrum Ken Schwabber, Mike Beedle

Agile Testing: A Practical Guide for Testers and Agile Teams Lisa Crispin, Janet Gregory

Clean Code Martin

Continuous Integration Paul Duvali

Extreme Programming Explained Kent Beck

Extreme Programming Installed Jeffries, Anderson, Hendrickson

References (Contd…)Title Author

How Do We Know When We Are Done? Mitch Lacey

Implementing Lean Software DevelopmentMary Poppendieck, Tom Poppendieck

Planning Extreme Programming Kent Beck, Martin Fowler

Pragmatic Project Automation Clark

Project Retrospectives: A Handbook for Team Reviews Norman L. Kerth

Promiscuous Pairing and Beginner’s Mind: Embrace Inexperience

Arlo Belshee

Refactoring: Improving the Design of Existing Code Fowler

Retrospectives – The Missing Practice Tim Mackinnon

Scrum PrimerPete Deemer, Gabrielle Benefield, Craig Larman

References (Contd…)Title Author

Test Driven Development By Example Kent Beck

The Art of Agile Development James Shore

User Stories Applied Mike Cohn

What is Definition of Done (DoD)? Dhaval Panchal

Selling Agile – How to Respond to Concerns from Management, the Business, and the Team

Michelle Sliger, Stacia Broderick

The Scrum Field Guide Mitch Lacey

Collaboration Explained Jean Tabaka

The Pragmatic Programmer Hunt, Thomas

Agile & Iterative Development Craig Larman

References (Contd…)Title Author

Agile Coaching Rachel Davis, Liz Sedley

Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition

Lyssa Adkins

Lean from the Trenches: Managing Large-Scale Projects with Kanban

Henrik Kniberg

DSDM: Business Focused DevelopmentDSDM Consortium, Jennifer Stapleton

Be Agile!Happy Scrumming.