scottsdale@work - june/july 2010

JUNE – JULY | 2010

Profile of SuccessTom Gryp, Northern Trust

Member SpotlightR&R Partners

Plus

Local leaders share their blueprint for a successful Scottsdale

Pillars of the Community Part 3: Quality of Life

MeMbers helping MeMbers • next steps, scottsdale

Building a Great Community

Scottsdale residents enjoy our Waterfront

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Scottsdale WorkC O M M E R C E . C O N N E C T I O N S . C O M M U N I T Y

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cInDI ebeRhARDTViCe President

[email protected]

4725 n. sCOttsdale rOad, suite 210 sCOttsdale, aZ 85251

Ph 480.355.2700 fax 480.355.2710www.scottsdalechamber.com

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F R O M T H E C E O

Scottsdale is indeed a special place. For its residents, it is an in-touch, well-designed city with a historically strong affinity for the things—large and small—that make it a wonderful place to live. For businesses, Scottsdale offers a kind of cache not found in most suburban cities: an incredibly vibrant business presence.

There is a pride of place evident in everything around us in Scottsdale. Our design standards are high. Our sign ordinance is among the most stringent in the nation. Our setbacks provide view lines. Our public art surpasses every community I know, and our

streets seem a little bit cleaner and a little bit wider.Scottsdale, in many ways, has moved forward while holding fast to that which was good. It

looked ahead without losing the power of what preceded us, a recipe for pride that too many communities forget. From Cavalliere’s Blacksmith Shop and the Rusty Spur, to the energy and drive of Fashion Week, to the foodie bliss provided by the city’s top chefs, Scottsdale has held onto its Downtown while still changing with the times.

As the city has grown, it has maintained a rugged insistence to excellence of place. Our parks and libraries are the envy of any community. Our airport is a bustling hub of activity for recreational and business travel alike. Our neighborhoods feel special and alive, and our business centers have become diversified and as rugged as the desert itself in the face of tough challenges.

These last few years for everyone have been times to separate needs from wants. And it is from observing the identified needs that one gets a sense of the values of the place. Scottsdale has had to make difficult choices but still opened a new library, invested in the arts and worked hard to ensure that citizens still had a community about which they could feel great pride.

We are fortunate to live and work in such a place.

rick Kidder, President/CeO

www.scottsdalechamber.com

scottsdale Pride

PuBlISheD By

6360 e. thOmas rd. suite #210 sCOttsdale, aZ 85251 PhOne (480) 588-9505 fax (480) 584-3751

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© COPyright 2010. all rights reserVed.

boARD chAIRKaren Wittmer-JeKel

VIce chAIRKurt ZitZer, Partnermeagher & geer, PllP

IMMeDIATe PAsT chAIRtOm sadVary, President/COOscottsdale healthcare

TReAsuReRmarK eberle, Managing Directorhenry & horne, PllP

econoMIc DeVeloPMenT ADVIsoRY councIleriC larsOn, Vice President Business Developmenta.r. mays Construction

eMeRgIng Issuesangela CreedOn, Community Development Managerarizona Public service

MeMbeRshIP ADVIsoRY councIldale fingersh, Presidentthe right direction

PublIc PolIcY ADVIsoRY councIlbill heCKman

scoTTsDAle PARTneRshIPmelinda guliCK, VP Community Lifedmb associates

AT lARge MeMbeRsKurt brueCKner, Partnertitus, brueckner, levine & Johnson PC

sTeVe helMSenior Manager / Property Managerscottsdale fashion square

RIck kIDDeR, President/CEOscottsdale area Chamber of Commerce

fOr a COmPlete list Of members Of the sCOttsdale area Chamber Of COmmerCe bOard Of direCtOrs, Please Visit: www.scottsdalechamber.com

boARD of DIRecToRs execuTIVe coMMITTee

official publication of the scottsdale area chamber of commerce

chamber Ambassadors show their Pride!

Scottsdale Area Chamber Ambassadors make a big difference in our community by helping us:• Recruit new Chamber members• Promote the value and benefits of Chamber

membership • engage members to help them maximize their

membership• Welcome new members at ribbon cuttings,

membership orientation and other Chamber events• ensure our members have a great experience at all our events• Participate in and promote the Chamber’s community outreach efforts• Improve our programs and services to better serve our members

Join our growing group of volunteers by contacting Tina Miller at 480-949-6283 or [email protected].

www.scottsdalechamber.com 3 2010 | sCOttsdale@WOrK | JuNE/JulY

save the Date

next steps, scottsdaleBuilding an Action Plan for economic GrowthWed., sept. 157:30 a.m. to 1:30 p.m.

great places reinvent themselves. great places reflect a set of core principles derived from the community itself. great places address their immediate challenges in light of the greater goal. scottsdale must not just be great now, but rather must be great in perpetuity. mediocrity is unacceptable. Join us as we discuss and develop new solutions for the economic development advancement of scottsdale and the region. engage with our community leaders in a setting that encourages bold thinking and strategic action.

for sponsorship info, contact Cindi eberhardt at [email protected] or call 480-949-6282.

COntents

Scottsdale at Work Magazine is published bi-monthly by InMedia Company. The publication is distributed to membership and made available to prospective members throughout the Greater Scottsdale area. We appreciate your editorial submissions and news for review by our editorial department by emailing [email protected]. To subscribe to Scottsdale at Work, please send check or money order for $16.00 to InMedia Company, 6360 E. Thomas Rd., Scottdale, AZ 85251 or call (480) 588-9505

©Copyright 2010, InMedia Company. All rights reserved. InMedia Company and the Scottsdale Area Chamber of Commerce reserve the right to refuse certain advertising and are not liable for advertiser’s claims and/or errors. The opinions expressed herein are exclusively those of the writers and do not necessarily reflect the position of the Publisher or the Chamber.

QUOTABLE: ”A community is like a ship; everyone ought to be prepared to take the helm” - Henrik Ibsen

Features7 What Makes a Great Community local leaders share their insight on the

quality of life in scottsdale

15 Advocacy update a look at the issues affecting scottsdale

residents and businesses

Departments5 Member News news, updates and announcements

17 In Focus Out and about at Chamber events

22 Profile of success tom gryp, Northern Trust

connecT: scottsdale@Work is for you, and about you. What stories do you want to read? What business tips or resources would help you?. e-mail your story ideas to debra Kuffner at [email protected].

7

MC-1

What Makes a great community

Member CommuniquéMC - 1 Member spotlight

R&R PartnersMC - 2 New Members MC - 3 Returning Members MC - 4 Events Calendar

Sergio Dabdoub

June - JulY | 2010 | issue 18

25th Anniversary sterling Awards Recognizing excellence, Innovation and Community StewardshipTues., nov. 1611:30 a.m. to 1:30 p.m.

as the Chamber’s marquee event, the sterling awards program embodies the spirit of our organization by celebrating the people and companies that make our community a great place to live, work and play. With a rigorous application, judging and selection process, the prestigious sterling award is one of the most coveted business awards in the Valley. We hope you will join us for this very special celebration!

for sponsorship info, contact tina miller at [email protected] or call 480-949-6283.

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4 JuNE/JulY | sCOttsdale@WOrK | 2010

MEMBErneWs

gPs Insight Turns fivegPs insight—a leading supplier of gPs tracking,

navigation and messaging technology—recently announced the company’s fifth anniversary. since it was legally formed by its holding company in 2005, gPs insight has acquired over 1,000 customers and sold more than 20,000 tracking devices.

“i am very happy to see gPs insight cross this five-year milestone,” says company CeO robert donat. “since starting the company, we have rapidly advanced our technology to become one of the best gPs fleet tracking choices for both small and large fleets.”

the company has also introduced advances in maximizing the rOi for large implementations, while minimizing the work administering those implementations.

“We look forward to many more years of helping our customers remain efficient, cut costs and reduce their environmental impact by living up to our name and providing them gPs insight into their operations,” donat says.

Congratulations, gPs insight! for information, visit gpsinsight.com.

free Meeting Rooms Available

scottsdale’s newest luxury senior living community at silverstone is now available for Chamber members to tour and schedule complimentary meeting rooms. guests will be served in beautiful surroundings inside, while enjoying outside views of lovely gardens, water features, an 18-hole putting course, and a swimming pool. for information, contact Opal Paden at 480-478-6131 or by e-mail at [email protected].

sTARs facility gets a Makeoverin early april, more than 50 volunteers worked to

revamp the scottsdale training and rehabilitation services (stars) facility in the scottsdale airpark area. this much-needed facility facelift was coordinated by Janet morel, a passionate and organized parent of a stars client.

stars is a 501(c)(3) non-profit organization dedicated to providing services to adults with development and cognitive disabilities, and giving them the opportunity to live happy, healthy and productive lives. everyday, stars serves nearly 180 clients at its three facilities in scottsdale.

APPLY, COMPETE AND

WIN!Since 1985, the Scottsdale Area Chamber of Commerce has honored the achievements of outstanding Valley businesses with the prestigious Sterling Award. Characterized by excellence, innovation and community stewardship, the Sterling Award recognizes those companies that are daring, first, different and committed. Join us as we celebrate our 25th Anniversary Sterling Awards on Tues., Nov. 16.

AWARD CATEGORIES

Micro Business Award (1-6 employees) Recognizes an emerging business exhibiting success through innovation, creativity and collaboration.

Small Business Award (7-99 employees) Recognizes a small company demonstrating innovation, quality, professionalism and commitment to community.

Big Business Award (100+ employees) Recognizes a large company making a significant impact on the lives of its employees and the economic fabric of the community.

Non-Profit Award (must be a 501C organization) Recognizes a charitable organization contributing to the social, cultural, educational or economic well-being of its constituents.

Applications available online July 5!

For information, call 480-355-2700 or visit

scottsdalechamber.com.

“Volunteers are the lifeblood of non-profit organizations,” says stars president and CeO Virginia Korte. “to have this much-needed project completed almost entirely by volunteers from start to finish is amazing.”

Oneneck it services sponsored the all-volunteer project. each year, the Oneneck Philanthropy

Committee carefully chooses non-profit organizations or charitable groups to support financially and with their time. employees from Oneneck it and Pegasus solutions, congregation members from Coolwater Christian Church and community members came out to put a fresh coat of paint inside the facility, making it

somewhere stars clients are excited to come everyday.“We were glad be able to give back with this

volunteer paint project. everyone put their hearts into the work and built a warm camaraderie in the process, which is fitting to the overall feeling of stars,” says morel.

the stars facility in the scottsdale airpark serves 50 clients daily in programming including cooking, transportation, shopping, time management, socialization and recreation. the facility also provides employment training and work center for the clients who can earn a paycheck doing contract work for several local companies.

to learn more about stars, the work center and other upcoming volunteer opportunities, visit starsaz.org.

grape Train escapethere’s no

better time than the summer to gather family and friends for a fun jaunt up north, especially when there are trains involved.

the celebrated grape train

escape, Verde Canyon railroad’s famous wine tasting train, begins its summer season on June 26. also launching this summer is the tequila sunset limited. now in its third season, this program offers premium tequila samples during the saturday starlight tours. Varietal saturday evening runs are also available July 24, aug. 21 and sept. 18.

tours begin at 5:30 p.m. and cost $119 per person (21 and older). for information, call teresa Propeck at 623-374-3185 or e-mail [email protected] for information.


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2010 | sCOttsdale@WOrK | JuNE/JulY 7

ChAMBErfeature


With its upscale retailers, gourmet dining and world-class resorts, the scottsdale of today is modern, dynamic and sophisticated. but look a little

closer and you’ll see that scottsdale is more than a tourist’s oasis in the desert. The community is filled with thriving businesses, excelling schools, tight-knit communities and an inherent connection with its natural surroundings.

as much as we’d like to say the exceptional quality of life in scottsdale just comes naturally, the reality is that great communities don’t happen by accident. a successful community takes planning, people, patience, inclusiveness, regional cooperation, responsible development, public discourse and, most importantly, people.

“great communities are comprised of people who make a difference,” says rick Kidder, president and CeO of the scottsdale area Chamber of Commerce.

it’s these people—in the city’s business, education and arts communities—who are, with their forward-thinking leadership, showing that being involved and engaged creates a diverse and dynamic community. they share their insights:

“Great communities are comprised of people who

make a difference.” - Rick Kidder, president and CEO,

Scottsdale Area Chamber of Commerce

s t o r y | m i c h e l l e J a c o b y

{ P I l l A R s O F T H E C O M M u N I T Y }

Community

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residents has greatly aided business attraction and retention. strong economic vitality generates the city’s financial resources that in turn, allows for the continuation of scottsdale’s quality of life.

RAchel sAccoCEO, Scottsdale CVB

We’re a city of people that love where we live. Our pride and passion for scottsdale shine through and we enjoy sharing all that makes us an extraordinary

community. it’s this welcoming environment – one of our greatest assets – that also makes us a terrific visitor destination. living in a major tourism destination, scottsdale residents also benefit from seeing our city through the eyes of our visitors, who are awestruck by the sheer beauty and diversity of our

desert landscape. their appreciation for our resorts, spas, dining, arts, shopping and more remind us each and every day how lucky we are to live here.

chRIs IRIshExecutive Director, Scottsdale Leadership

a community is defined by its people. a great community consists of citizens from all walks of life who are willing to provide leadership on community

issues and needs. they lead with compassion, civility and a desire to do what is best for the community as a whole. they embrace diversity and can build consensus where none exists.

scottsdale has succeeded, and hopefully will continue to do so, by capitalizing on opportunities. the

green belt, the preserve and the scottsdale Public art program all define the high quality of life we enjoy.

ChAMBErfeature

JAn gehleRPresident, Scottsdale Community College

a great community values education. Citizens that commit time, talent and money to insure

access to a high quality educational system understand the payoff—to individuals, to businesses, to local government and to the community itself. a wide body of research points to a direct positive correlation between the amount and quality of education one obtains, and one’s ultimate mental

and physical health, career success and overall quality of life. the same is proven for business, governments and organizations—the better educated the workforce, the more successful and satisfying the operation. Critical to scottsdale’s reputation as a great community is the public school district, the exciting educational growth within the salt river tribal Community, and the excellent opportunities in our own scottsdale Community College.

bRAD cAsPeRCEO, Henkel Consumer Goods (Dial)

What makes a great community is what makes a great team. a great community blends people who

genuinely care about each other; who work and play hard together for the good of the “team;” who are willing to make sacrifices and willing to check their politics at the door to focus on something bigger and better for all. regardless of whether we are in the arts, business, education or non-profits,

we have an outstanding quality of life—weather, entertainment, dining, [recreation]—to fill two life times. if we pull together, we can enjoy the journey so much more! One team, one goal.

eRIc lARsonChair, Scottsdale Chamber Economic Development Advisory Council

a combination of a special place blended with generation after generation of caring, motivated people, are the necessary ingredients to create

and enhance a great community. in scottsdale’s case, our sonoran desert “place” is obviously special. Our citizens traditionally have been dedicated public servants who embrace scottsdale and its shared place in this region. they embrace the vision of an educated populous living in a vibrant, progressive and

feeling community that provides ample opportunity to be out in our desert environment. from a business perspective, the quality of life delivered to scottsdale

Economic Development Advisory Council

Protecting scottsdale’s high quality of life is a critical component that is essential for creating a sustainable economy. execute the Chamber’s economic development Prosperity agenda focusing on the following initiatives:

maintaining, expanding and attracting new businesses recruitment, retention and development of talent transportation and workforce mobility redevelopment, revitalization and reinvestment Protecting and enhancing the scottsdale brand

for more information about our economic development initiatives, please contact Cindi eberhardt at [email protected] or call 480-949-6282.

Scottsdale Quarter

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ChAMBErfeature

they are treasures that separate scottsdale from others communities. they infuse beauty and serenity into our daily lives.

bIll heckMAn Chair, Scottsdale Chamber Public Policy Advisory Council

scottsdale has a cache that is built upon 60-plus years of quality in everything and accepting nothing less, even in difficult times. from our indian bend

Wash park system as our center city spine (instead of a concrete ditch) to the creation in 1985 of our one percent for public art ordinance, scottsdale has consistently insisted upon actions that enhance and support our quality of life standards.

Creating a “brand” is relatively simple, but living up to it is a real

accomplishment. leadership in scottsdale has never wavered in its insistence on quality. We are proud of our resorts, our art community, our building standards and the partnership with our citizens through dialogue and a willingness to listen to new ideas. We never settle for less than the best.

scottsdale has earned its quality reputation and will always be dedicated to its preservation. Can any other community claim that it is working to preserve

one-third of its city as an open space mountain preserve? how many places can boast of more than 100 fine art galleries? Our culinary, fine art, fine dining, music, equestrian, classic car and other festivals plus spring training bring added luster to our brand.

Our resorts have world-class reputations and bring thousands to our city every year and give us locals an incredible benefit. each of these and many others involve the efforts of hundreds of our citizens who are willing to give of their time and effort to make scottsdale a better place.

my personal points of pride in scottsdale have been in participating in community issues by volunteering in the scottsdale Chamber and with our Park and recreation commission and scottsdale Public art. each of these organizations has provided our community with one of the finest reputations of quality and service that is highly regarded throughout the country and even the world.

in the end, it is the efforts of the people of scottsdale that makes our quality of life great. it is that spirit that will keep scottsdale strong through even the most turbulent times. i am proud to be a part of this great community dedication to keeping scottsdale a great place to live, a great place to work and a community that we can all be proud to support.

Members helping Members

another shining example of scottsdale’s commitment to community can be found in our give it forward program, a brand-new initiative created by the Chamber’s ambassador Committee. designed to help the Chamber’s nonprofit members, give it forward provides member-to-member assistance in the form of volunteer time, material goods, in-kind services or financial assistance.

through an application and selection process, one member nonprofit agency will be selected every six months. ambassador Committee members will then work with the agency by generously offering support through their time, talents and resources.

to get involved or for information on give it forward, contact committee chair Jeff Jameson at 480-668-3676 or [email protected].

Scottsdale Fashion Square

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ChAMBErfeature

t a recent scottsdale leadership forum, community leaders discussed the greatness of our city. scottsdale is indeed a great community, not just a good one.

What struck me during the presentations is that much of scottsdale’s greatness was more a reflection of past decisions that had come to fruition rather than an expression of the greatness yet to come. indeed, there

were fervent calls for the development of a community vision once again so that we could march into the future, reinventing ourselves with new and different greatness as the end result.

as robert leger of the Scottsdale Republic noted in a subsequent editorial, vision is not about a collection of tactics. rather, vision is about the large bold dreams that reflect the values and collective wisdom of the community. it becomes a touchstone against which all decisions are guided and understood. it is less about what do we do about any particular problem and more about what kind of community we want to be.

several years ago, the Chamber, with the support of many of our great businesses, produced “Which Way scottsdale?” it was a rallying cry for looking at ourselves in new ways, and it has been the source of outstanding dialogue ever since. now we are putting together a major event in the early fall entitled “next steps, scottsdale” as just the first step in adding to the dialogue about greatness for the future.

great places reinvent themselves. great places reflect a set of core principles derived from the community itself. great places address their immediate challenges in light of the greater goal. scottsdale must not just be great now but rather must be great in perpetuity. mediocrity is unacceptable and unforgivable.

soon you will be hearing more details about our next steps, scottsdale: building an action Plan for economic growth symposium. Please plan to be a part of this important discussion around the future of our great city.

S t o r y | R i c k K i d d e r

next steps, scottsdaleBuilding an Action Plan for Economic Growthsept 15th, 7:30 a.m. to 1:30 p.m.

Economic development symposium looks to building Scottsdale’s future

Forging AheadA Purpose – to develop new solutions for the economic development

advancement of scottsdale, and to engage community leaders in a setting that encourages bold thinking and action.

Opening session – “the arizona We Want” by lattie Coor

breakout sessions may include: attracting business to

scottsdale Polishing the scottsdale brand airpark brand and

revitalization arizona department of

Commerce transformation transforming arizona’s image mcdowell road corridor regional partnerships

in addition, there will be a luncheon and keynote speaker.

all business owners, residents, community leaders and scottsdale stakeholders are invited to be part of this important community event. your voice makes a difference.

be part of a powerful group that turns smart thinking into action

engage with the best minds and leaders

help shape our future identify thinkers who are

doers, people with open minds and fresh ideas

roll up your sleeves and get to work with us

for sponsorship info, contact Cindi eberhardt at [email protected] or call 480-949-6282.


www.scottsdalechamber.comJOIN NOW! Call us at 480-355-2700 or visit us on the Web at www.scottsdalechamber.com.

MEMBErsPOtlight By Michelle Jacoby


Scottsdale @ Work spoke with Matt Silverman, managing director of R&R Partners, about the importance of social media and marketing.

With social media having such a large influence on today’s consumers, what is R&R doing to keep up with this trend?

r&r has its own internal social media integration group, which is dedicated to keeping up on the latest trends and finding smart ways to integrate best practices into our clients’ business. using social media takes commitment and resources, so we work with our clients to identify the tactics that are truly of benefit. it’s one thing to say, “We need a facebook page.” the more important questions are, “do you really need it and if so, what’s the best way to use it?”

How important is it to maintain marketing plans during a down economy?

the economy is on the rebound and any business that is still laying low will find itself behind the competition. a marketing plan is essential to growing your business and speeding up your path out of the recession. the strong survive.

What is the one marketing tool or weapon a business must have to stay competitive?

research. to really make an impact, businesses have to truly understand the ever-changing marketplace, their competitors and how best to position themselves to connect with new customers. gut instinct and experience only gets you so far. good data helps us all make much more strategic decisions.

entrepreneurial Assets

Ask any business owner and they’ll tell you. The lifeblood of a successful business is its marketing plan. The ability to “get out there” and make yourself known to consumers is essential in creating a presence in the marketplace.

no one could agree with that more than matt silverman, managing director of r&r Partners, an integrated communications agency that provides marketing, advertising, public relations, media buying and government affairs services to local and national businesses.

located at drinkwater and indian school, the office is one of six nationwide, which, says silverman, gives the company the ability to be on the ground and understand the marketplace, yet powerful enough to give their clients the resources and talent of a national agency.

R&R Partners

JuNE/JulY | sCOttsdale@WOrK | 2010

MEMBER COMMUNIQUE

CONNECT:R&R Partners480-317-6040rrpartners.com

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as managing director, silverman oversees all aspects of the agency, including making sure they deliver great ideas and exceptional service to their clients.

“it’s critical that we understand our clients’ business needs and then work with them as a true partner to exceed their goals,” he says. “We also pride ourselves on being easy to work with. Just ask any of our clients.”

according to silverman, the firm says they specialize in “moving minds.” so what does that mean exactly?

“We’re experts at changing consumer perceptions about companies, getting folks to change their behaviors or simply believe in something—whether it’s using our client’s services, getting them to visit a website, or calling our clients for a quote on services,” he says.

One such example is the work r&r Partners has done with the arizona department of health services and its initiatives in getting people to quit smoking and to call a hotline for help. Over the course of the campaign, call volume to the hotline increased 300 percent.

“We did it by using research to understand the thinking and behaviors of smokers and talking to them in a way that truly motivated them to take action,” says silverman.

results like these are the order of they day for r&r, whose client list includes Cox business, Cigna medical group, Valley metro, fennemore Craig, arizona department of Commerce, Phoenix theater and the maricopa Community College district.

“nationally, folks know us best for creating the “What happens here, stays here™” campaign for las Vegas,” adds silverman.

a long-time member of the scottsdale Chamber, the company has been actively involved in a number of Chamber programs, including the Partner Council and the executive edge program.

Matt Silverman, Managing Director, R&R Partners

MC-1www.scottsdalechamber.com 2010 | sCOttsdale@WOrK | JuNE/JulY

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NEWMEMBErs Please welcome the following new Chamber members who joined us in Febraury and March 2010.

PARTNER COuNCIl

Denise Resnik & Associates Denise Resnik 717 E. Maryland Ave. #110 Phoenix 85014602-956-8834resnikpr.com A strategic marketing/public relations firm specializing in strategic planning, copywriting, marketing materials, media relations and promotional services for a diverse group of public/private companies.

ADvANTAGE

COACHING

Focal Point Business CoachingJohn Froelich2150 E. Highland Ave. #212Phoenix, AZ 85016-4721602-687-9745, Ext. 12frombaci.comWe help business leaders lower risk and improve their business and personal lives through systematic coaching that focuses on profitability, productivity and clarity.

EvENT PRODuCTION

Encore! Creative Stefanie Lerner 410 S. Madison Drive #4 Tempe 85281480-736-2800encorecreative.com Encore Creative is the premier full-service entertainment/event production and themed decorating/scenic provider in the Southwest. We specialize in planning meetings and special events for corporations, charities and individuals.

FINANCIAl PlANNING/sERvICEs

Albers Financial Group Inc.Marcus Albers4725 N. Scottsdale Road #239Scottsdale, AZ 85251-7622480-222-1071www.albersfinancialgroup.comMember FINRA, SIPC Sunset Financial Services Inc. Financial, wealth management, insurance, estate planning, retirement planning, individual retirement accounts (IRAs), college savings plans (529 Plans), 401ks, alternative investments.

MEETING PlANNERs

The Next Great Event LLCMatt Farmelant1405 N. Dobson Road #20Chandler, AZ 85224-8594480-656-3271thenextgreatevent.comWe specialize in consultation services and on-site coordination of corporate and non-profit events. Our mission is to listen to our clients’s wants, needs, budgets and ideas.

ClAssIC

AuTOMObIlE DEAlERs

Scottsdale LotusChad Wilkens7652 E. Acoma DriveScottsdale, AZ 85260-3455480-922-6242lotusofscottsdale.com

bANks

Bank 1440David A. Reno7010 E. Chauncey Lane #120Phoenix, AZ 85054-3113623-463-1440bank1440.comCommercial lending, high-interest checking, checking, local community bank.

CHIROPRACTORs

Maynard Wellness CenterDr. Jared S. Dowell1920 N. Scottsdale RoadScottsdale, AZ 85257-2119480-994-0072maynardwellnesscenter.comDr. Jared S. Dowell at Maynard Wellness Center, the official chiropractors for the Arizona Cardinals and ASU athletics. Helping to maximize human function and performance.ClEANERs & lAuNDRIEs

DeliveredClean.comDebbie Shipman8390 E. Via de Ventura #F110PMB254Scottsdale, AZ 85258-3189480-343-5552deliveredclean.comProfessional garment care company with free pickup and delivery on your schedule at prices that are probably less than you are paying now.

CONsTRuCTION – CONsulTING

The envision GroupFrank D’Addario2710 17th Ave. SE #540Calgary, Alberta T2AOP6403-294-0493envisioninc.caA growth-oriented group of companies providing cost-effective and innovative solutions for construction, electrical, environmental contracting and remediation services.

CONsulTING sERvICEs

AbilityCRMJames Marzola14354 N. Frank Lloyd Wright Blvd. #16Scottsdale, AZ 85260480-726-5400abilitycrm.comHelps businesses use CRM software to improve their business. CRM shortens sales cycles, improves lead management and pays for itself through improved company performance.

HEAlTH & PHYsICAl FITNEss

Bishops Training FacilityJonathan Wechsler7750 E. Gelding Drive #6Scottsdale, AZ 85260-6972480-259-3020www.bishopstraining.comWe are a strength and conditioning facility that customizes each client’s workout to their individual needs. We are dedicated to accomplishing your fitness goals.

HEAlTH sERvICEs & HOME HEAlTH

Care With ConfidenceMark Finkelstein3615 N. 16th St. #21Phoenix, AZ 85016-6442602-274-1581carewithconfidence.com

ICE CREAM & FROzEN DEssERTs

Tasti D LiteJonathan Kaufman15425 N. Scottsdale Road #200Scottsdale, AZ 85254-8189480-292-7901tastidlite.com

INsuRANCE – busINEss/HOME/AuTO

State Farm – Craig StrubleCraig Strublethebaldagent.com

INsuRANCE – lIFE/HEAlTH/DIsAbIlITY

Value Benefits of AmericaMike Kleingartner15575 N. 79th Place #100Scottsdale, AZ 85260-1625480-596-6536vbamembers.com

INTERNET ADvERTIsING & sERvICEs

WSI CubedJim McCroskey8902 E. Via Linda #110PMB 104Scottsdale, AZ 85258-5416480-471-6112wsicubed.com “We Simplify the Internet.” WSI Cubed is a local presence of the WSI Global Organization. We help small- to medium-sized businesses better position themselves on the internet.

lAND suRvEYs

R. J. R Surveys Inc.John Ware11259 E. Via Linda #100PMB 938Scottsdale, AZ 85259-4076480-816-9773rjrsurveysinc.comConsulting, boundary surveys, topographic surveys, ALTA surveys, subdivision plats, residential-commercial construction, municipal certifications, FEMA, aerial control, lot assemblage, telecommunications, servicing the public-private sector.

MANAGEMENT CONsulTING

Advanced Business Learning (ABL)Susan Morris8777 Via de Ventura #390Scottsdale, AZ 85258-3344480-222-7507advancedbusinesslearning.comWe link human capabilities with business strategy, improving human performance resulting in our customers’ increased competitiveness. Customized learning systems and support tools.

PACkAGING, CRATING & sHIPPING

Craters & FreightersDennis Davies1522 W. Todd Drive #103Tempe, AZ 85283-4830480-966-9929cratersandfreighters.comA full-service logistics provider. Our team of experts focus on pick-up, handling, professional crating/packaging, transportation, full-coverage insurance and delivery solutions for your products.

PHYsICAl THERAPIsTs

Spooner Physical Therapy @ Desert RidgeBarbara Capone20950 N. Tatum #100Phoenix, AZ 85050-4204480-502-5510spoonerphysicaltherapy.comProviding outpatient rehabilitation for the past 20 years! Services include physical therapy, aquatic therapy, hand therapy, ASTYM treatment, fitness membership and zero gravity treadmill.

REAl EsTATE

Gary May Group – Real Living LifeGary May8687 E. Via de Ventura #211Scottsdale, AZ 85258-3346480-295-4500garymaygroup.comReal estate experts for buyers, sellers and portfolio investors. We leverage bank-owned real estate, foreclosures, new development and sales throughout the Phoenix metropolitan area.

REAl EsTATE – bROkERAGE

HomeSmartJason Goldberg20860 N. Tatum Blvd. #140Phoenix, AZ 85050-6101480-459-8402jasongoldaz.com

REAl EsTATE – COMMERCIAl

Coldwell Banker Residential BrokerageMayra Martinez7231 E. Princess Blvd. #100Scottsdale, AZ 85255-9673520-344-0254mayrarealestate.comMayra Martinez specializes in residential and commercial real estate in the Scottsdale area. With 10 years of experience, my clients appreciate my professionalism and commitment to high standards.

REsTAuRANTs – AMERICAN

Denny’s #1023Debbie Martin3315 N. Scottsdale RoadScottsdale, AZ 85251-6427480-946-4754Open 24 hours for breakfast, lunch, dinner. Free meeting space.

sCHOOls

The Orme School of ArizonaAlyce Brownridge1000 Orme School RoadMayer, AZ 86333928-632-7601, Ext. 2260ormeschool.orgDiscover Arizona’s No. 1 college preparatory school. Small classes, rustic setting, 100 percent college acceptance, Southwest studies, sustainability, sports, horsemanship, outdoor leadership, fine arts and much more!

sECuRITY & AlARM sYsTEMs

AKAL SecurityR.J. Kaiser2333 E. University Drive #102Phoenix, AZ 85034-6833602-840-0043akalsecurity.comSecurity services.

sHOPPING CENTERs & DIsTRICTs

Scottsdale QuarterJenny Bassett15279 N. Scottsdale Road #215Scottsdale, AZ 85254-2294480-270-8123scottsdalequarter.com

sHREDDING – PAPER/DOCuMENTs

ABCO Shredding & Recycling ServicesNick D’Andrea9637 N. Cave CreekPhoenix, AZ 85020-2117602-943-9676abcorecycling.comDocument destruction, paper and metal recycling, shredding.

WEb DEsIGN

syntheticMagic Advanced Bus. Serv.Nathaniel Briggs16811 N. 59th St.Scottsdale, AZ 85254-1253602-795-2289syntheticmagic.com

bAsIC

ACCOuNTANTs – CPA

Routh, Wright and Ferrone PLLCRex C. Routh14301 N. 87th St. #309Scottsdale, AZ 85260-3691480-398-2777 rwfcpas.com

MC-2 JuNE/JulY | sCOttsdale@WOrK | 2010

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JOIN TODAY! Call us at: 480.355.2700 or visit us on the web at: www.scottsdalechamber.com


25+ YEARsAllegra Print & ImagingCox Communications, Business

ServicesHawbaker Hawbaker & Associates Inc.Herberger Enterprises Inc.Los Olivos Mexican PatioMessinger Mortuary & ChapelParadise Memorial GardensScottsdale Artists’ SchoolSugar Bowl Ice Cream Parlor &

RestaurantWilliam P. Schrader

10+ YEARsAffinity KitchensBraun Siler Kruzel PCCentral Arizona BankChompie’s Restaurant, Bakery & CatererExhibit ExpertsFleming’s Prime Steakhouse & Wine BarGrand Canyon RailwayHarkins TheatresHenry & Horne LLPJewish News of Greater PhoenixJustice Services Inc.Ladlow’s Fine FurnitureOliver Smith JewelerP.F. Chang’s China Bistro WaterfrontPlaza HealthcareRaintree Auto Body Inc.Sam’s ClubSan Francisco GiantsScottsdale Fire Fighter Association

Scottsdale Ranch Animal HospitalSHERPA & AssociatesSTARSThe Legacy GalleryThe Springs of ScottsdaleValPak East Valley Inc.Wells Fargo Bank Scottsdale

5+ YEARsA Peek At the Peak MagazineAdvanced Strategy Center at Pinnacle

PeakAirpark Auto ServiceAZ Big MediaBridging AZ Furniture BankCafe Carumba!Celebration of Fine ArtCharles W. McGrath Jr. CPA, PCCity of Phoenix Aviation DepartmentCustom Storage Inc.Gardner GraphicsGreater Phoenix SCORE CounselorsIronstone BankJackson Financial Advisors Inc.Life Care Scottsdale Heritage CourtMaids To Order of Maricopa CountyMedia 88 Inc.MLS Direct Network of Greater PhoenixPMT AmbulanceProvident Partners CompaniesRawhide Western Town & SteakhouseSleep America Talking Stick Golf CourseThe Peaks at Papago Park Apartments

Valley of the Sun Jewish Community Center

Wal-Mart

1-4 YEARsA Webs Refresh LLCBrandablesBuca di BeppoBulletproof Securities Inc.Capital Processing NetworkComerica BankCruiseOneDave & Buster’sDocuSafeGreulich’s Automotive – Scottsdale ServiceJewish Tuition OrganizationJRE Enterprises LLCKersten CardsMADD ArizonaMaid Brigade of ArizonaMaidProMastro’s Restaurant LLCMiss Details DesignOne-Eleven CompaniesRobert A. Gardner CPPScottsdale Cat ClinicScottsdale Martial Arts Center Inc.SeityShona Struthers InsuranceStarpointe Communities LLCState Farm-Dusty ThompsonStonecreek Golf ClubUMB Bank Arizona N.A.Westar Kitchen & Bath

Thank you to our Members who renewed in February and March 2010!

GOlF COuRsEs

Ancala Country ClubMary Grass11700 E. Via LindaScottsdale, AZ 85259-4125480-391-1000, Ext. 225ancalacc.comOne of Scottsdale’s most prestigious private country clubs, we feature a championship golf course and a beautiful venue for membership, weddings, tournaments and events.

HEAlTH & PHYsICAl FITNEss

Holmes Fitness Coaching LLCTyrone Holmes17212 N. Scottsdale Road #2317Scottsdale, AZ 85255-9606480-584-6202holmesfitness.comA world-class speaking and coaching company that helps clients enhance their health and fitness, improve athletic performance, create work-life balance and develop healthy organizations.

INTERIOR DECORATORs/DEsIGNERs

Azalea Decor and GiftsLori Watts6926 E. Main St.Scottsdale, AZ 85251-4312480-874-0044azaleadecor.comA boutique specializing in unique and one-of-a-kind contemporary and eclectic home furnishings, fashionable jewelry and chic notions. Define your style!

MORTuARIEs

Hansen Desert Hills Mortuary & CemeteryJennifer Dunbar6500 E. Bell RoadScottsdale, AZ 85254-1400480-991-5800hansenmortuary.comAdvance planning for funeral services, cremation services, ground burial, mausoleum crypts, cremation niches, private and semi-private vamily estates, out-of-state shipping.

PublIC RElATIONs & EvENT PROMOTIONs

Klute CommunicationsPete Klute6625 E. North LaneScottsdale, AZ 85253-1340480-951-6525klutecommunications.comProviding professional marketing communications, public relations and high definition video production services to companies and communities throughout Arizona from Scottsdale for more than 25 years.

PublICATIONs

The CataloguesCindy DeNapoli9525 E. Doubletree Ranch Road #101Scottsdale, AZ 85258-5538480-991-6715thecatalogues.com

AssOCIATIONs

Scottsdale Waterfront Res. Condo Assoc.Corey Nelson7175 E. Camelback Road #100Scottsdale, AZ 85251-1679480-219-8844swfrca.orgThe Scottsdale Waterfront Residences Association is a team of dedicated professionals who manage the residences by governing with a heart. The best community!

ATTORNEYs-AT-lAW

Renaud Cook Drury Mesaros PARichard Goldberg1 N. Central Ave. #900Phoenix, AZ 85004-4417602-307-9900rcdmlaw.com

AuTOMObIlE REPAIR & sERvICE

First Class Auto Body Inc.David Lindgren3002 N. Civic Center PlazaScottsdale, AZ 85251-6904480-970-8959All auto body repairs, we can work with insurance companies, paintless dent repair, windshield replacement/repair, window tinting, full or partial detailing, upholstery replacement, audio/alarm systems.

busINEss CONsulTANTs

The Delian GroupRobert Edwards8623 W. Clara LaneGlendale, AZ 85382-1428623-561-5748

COMPuTER sERvICEs & CONsulTANTs

Emerald IT ServicesFaisal Kohgadai3842 E. Thunderbird #300Phoenix, AZ 85032-5771602-464-4231emeralditservices.com

CONsulTING sERvICEs

Loffa InteractiveYolanda Romero Almany8426 E. SheaScottsdale, AZ 85260-6634480-664-6754loffacorp.comProfessional services firm specializing in providing business management solutions designed to eliminate unnecessary paper usage, increase workflow efficiency and improve operational process.

EMPlOYMENT sERvICEs

College Nannies & Tutors – North ScottsdaleGary Matsuda6619 N Scottsdale RoadScottsdale, AZ 85250-4421480-304-5300collegenannies.comBuilding stronger families, customized nanny and tutor services.

The Scottsdale Catalogue is a premium shopping guide showcasing the wares of the finest retail establishments in fine are, fashion, home resources and jewelry.

REAl EsTATE – REsIDENTIAl

Long Realty – The Fox GroupKim Grabovich10101 N. 92nd St. #101Scottsdale, AZ 85258-4553480-388-9617kimg.longrealty.com

REsTAuRANTs – AMERICAN

Dragonfly CafeJene Shaffstall10135 E. Via Linda #C120Scottsdale, AZ 85258-5328480-614-5516dragonflycafescottsdale.comQuaint neighborhood eatery, serving made-from-scratch progressive, creative menu items. Local color with full bar, patio dining and live entertainment on weekends.

Morton’s The Steakhouse – Kierland CommonsSylvanna Holt15233 N. Kierland BlvdScottsdale, AZ 85254-2154480-951-4440mortons.com

“The Best Steak Anywhere!” We’ve earned our reputation by serving USDA prime-aged beef, fresh seafood, an award-winning wine list and our legendary hospitality.

REsTAuRANTs – CONTINENTAl

Axis-RadiusDiane Deskin Corieri7340 E. Indian PlazaScottsdale, AZ 85251-3571480-970-1112axis-radius.comAxis offers signature culinary dishes, specialty martinis and the finest cigar selection. A superior quality ambiance. Radius night club is parallel to none. Innovative with state-of-the art music.

sTORAGE FACIlITIEs

Storage West – AirparkKim White13851 N. 73rd St.Scottsdale, AZ 85260-3112480-991-5600http://storagewest.com/thunderbird.htmSelf storage, a regional company with an unmatched tradition of delivering unmatched customer service and value.

Storage West – Bell RoadLarry Wilson1628 E. Bell RoadPhoenix, AZ 85022-2802

602-971-8130http://storagewest.com/phx_bell.htmSelf storage, a regional company with an unmatched tradition of delivering unmatched customer service and value.

Storage West – Gray RoadConnie Reed7821 E. Gray RoadScottsdale, AZ 85260-3461480-483-0088http://storagewest.com/grayrd.htmSelf storage, a regional company with an unmatched tradition of delivering unmatched customer service and value.

Storage West – McCormick RanchJeanne Lowrey9405 E. Doubletree Ranch RoadScottsdale, AZ 85258(480) 860-1101http://storagewest.com/mccormick.htmSelf storage, a regional company with an unmatched tradition of delivering unmatched customer service and value.

Storage West – ScottsdaleDeb Edens7007 E. Bell RoadScottsdale, AZ 85254-1502480-443-9502http://storagewest.com/scottsdale.htmSelf storage, a regional company with an unmatched tradition of delivering unmatched customer service and value.

MC-3www.scottsdalechamber.com 2010 | sCOttsdale@WOrK | JuNE/JulY

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INsPIRE luNCHEONs - CONNECTING WOMEN FOR suCCEss

EvENTsCalendar REGIsTER: www.events.scottsdalechamber.com INFO: 480.355.2700

AIRPARk

sIGNATuRE EvENTs

NETWORkING - CHAMPIONs bREAkFAsT

WOrD OF MOUTh MArkETINg BEgINs hErE! held on the first and third thursday of the month. free for members, guests $20. Purchase a 4-minute commercial or tabletop display for extra exposure. event partner: lunadisc entertainment. advanced registration requested.

gET CONNECTED! take advantage of this opportunity to expand your network and meet leading arizona women who share their experiences that have shaped their success. media partner: Phoenix Woman; gift partner: business of baskets.

NOT YOUr TYpICAL EvENT! from the dynamic energy of the scottsdale business tradeshows to the excitement of the sterling awards, attendees are sure to have a great time at these signature Chamber events.

ThE pOWEr OF COMMUNITY. in partnership with airpark business owners and volunteers serving on the airpark Committee, the scottsdale area Chamber of Commerce offers a variety of programs and resources to ensure the positive economic development of the scottsdale airpark.

kNOWLEDgE Is pOWEr! successful business people share a common thread: a commitment to learning. Our educational programs are designed to give you a hands-on experience with real-life examples for tools, training and success. free for members (unless noted); advance registration required.

EDuCATION

Wed., sept. 15Next steps, scottsdale

building an action Plan for economic growth7:30 a.m. to 1:30 p.m.

tue., nov. 1625th Anniversary sterling Awards

Celebrating business excellence, innovation and Community stewardship

11:30 a.m. to 1:30 p.m.

Wed., June 16Pam Gaber, CEO and Founder, Gabriel’s Angels

Presented by first fidelity bank, sponsored by Jre enterprises.Scottsdale Resort & Conference Center

7700 e. mcCormick Pkwy.11:30 a.m. to 1:15 p.m.

Wed., July 21Dena Patton, CEO, Chat, Chew & Chocolate

Presented by first fidelity bank, sponsored by smil.Scottsdale Resort & Conference Center

7700 e. mcCormick Pkwy.11:30 a.m. to 1:15 p.m.

thurs., June 17No Rules Networking

sponsored by living strategies

Oakville Grocery15015 n. scottsdale road

7:15 to 9 a.m.

thurs., July 130-second Claim to Fame


Scottsdale Fashion Square food Court

7:15 to 9 a.m.

thurs., July 15business Card bingo


TruWest Credit Union 7333 n. Vía Paseo del sur

7:15 to 9 a.m.

thurs., aug. 5Mastermind Exchangescottsdale fashion square

Food Court7:15 to 9 a.m.

fri., sept. 10understanding the ballot Initiatives

Location TBA7:15 to 9 a.m.

Wed., July 7 and aug. 4Member Orientation

learn everything you need to know about growing your business with the Chamber. Catered by Sam’s Club.

7:30 to 9 a.m.

busINEss AFTER HOuRs

GET YOuNG PROFEssIONAls

FOR INFO ON THEsE EvENTs,visit events.scottsdalechamber.

com or call 480-355l-2700.

thurs., June 24“Betting on Business”

MixerCasino arizona

mcKellips and 1015 to 7 p.m.

thurs., July 22nd“Margaritas & Mojitos”

MixerCo-hosted by asba

Cafe Carumba7303 e. indian school road

5 to 7 p.m.

Wed., July 28Dressed for success

Nordstromscottsdale fashion square

7:30 to 9 a.m.getphoenix.org

shoWcAsIng The besT of scoTTsDAle!at our business after hours monthly mixers, you can network with business professionals in a relaxed social setting at unique and exciting venues throughout scottsdale. members free; guests, $20. sponsored by lunadisc entertainment. advanced registration requested.

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story | Cindi eberhardt

>>

Advocacy updateAdvocating on issues that govern our business environment, the Chamber is the voice of business and the guardians of the business climate. It works to ensure Scottsdale remains

an ideal city in which to live, play and do business. A vibrant and successful community is accomplished by addressing issues in support of business and in a productive way

without regulatory over-reach.

VP of Economic Development and Public Policy

ChAMBErfeature


ChAMBErfeature

strategic Airport planthe Chamber supported the scottsdale

airport strategic Plan that proposed a change in policy to allow a larger class of business jets to fly in and out of scottsdale airport, an economic engine that generates nearly $200 million in economic impact. With signature events attracting jet travel worldwide (visiting executives and tourists), this change will create additional revenue opportunities for future visits, business attraction and relocation, and eliminate the potential bypass of scottsdale airport altogether due to former weight restrictions.

Who’s Impacted Airport users Tourism industry Businesses serving the Scottsdale

Airpark and Airport Scottsdale property owners

preserving Transportationtransportation is a significant component of the scottsdale Chamber’s

economic development agenda. in preparation of the 10/11 fy budget proposal, the city recommended significant reduction in transit services that would impact the lives of our citizens, employers that import a non-scottsdale workforce, a tourism industry dependent on providing mobility services for their patrons and conventioneers, as well as business operators that rely on their patronage. the Chamber successfully advocated for diminished transit service reductions for the business community and transit operators by participating in public hearings, stakeholder meetings and offering public testimony at the transportation and budget Commissions.

revitalization of McDowell rd. the mcdowell road/south scottsdale

Corridor continues to face the challenge of underdeveloped and underutilized land for the area of surrounding businesses, property owners and neighborhoods. in 2009-2010, the Chamber participated in the mayor’s mcdowell road economic summit and several members were appointed to the mcdowell road/south scottsdale development task force to identify a plan for future growth and redevelopment opportunities for the area. this issue continues to be part of our ongoing programming and agenda for the Chamber’s economic development advisory Council meetings.

Who’s Impacted south scottsdale businesses

and residents downtown property owners major employers downtown area hotels, restaurants

and retail shop owners

Discovery Triangleas part of an opportunity for regional partnership and

cooperation, the Chamber has participated in the visioning process of the discovery triangle initiative and provided presentations, education and awareness of the various economic development opportunities that exist within the corridor, potential connection to other cities, industry partners and private entities that will promote our region.

Who’s Impacted Major employers Retail and small business

operators Members of the tourism

industry Tourists and conventioneers Trolley operators and owners

Who’s Impacted Property owners Scottsdale residents

and businesses in the McDowell Road corridor

Major employers Future residents Scottsdale employees

Noise Ordinance since early 2008, the resort and hospitality

industry, as well as individual restaurant and bar owners, have been faced with the potential of an over-reach of regulation threat by the city to impose a strict noise ordinance. through the Chamber’s Public Policy advisory Council, members have been instrumental in bringing together stakeholders to draft reasonable guidelines and policy to address the issues of noise and impact to neighborhoods without enacting regulatory requirements that would stifle business or divert tourism and event attraction. Promoting vibrant areas, such as the downtown district, generate prosperity for our community, particularly for small business operators. it is important to produce consensus, cooperation

and balance of the needs of the neighborhoods with the rights of property and business owners that are part of a live, work and play atmosphere.

Who’s Impacted hoteliers, bars and

restaurants major event planners downtown merchants Corporate and leisure

visitors small businesses

Charter reviewthe City of scottsdale’s Charter is our community’s

constitution that outlines the broad and overarching policy guidelines of our local government. it empowers the authority of our elected officials, limits local governance, and protects the rights of our citizens, property owners and those who do business in scottsdale. in 2009-2010, a seven-member Charter review task force, appointed directly by the City Council, reviewed and drafted recommendations to amend this policy document, some of which were approved in a special election earlier this year. the Chamber will continue to provide public awareness and advocate for appropriate change that does not negatively impact our community and that will ultimately affect anyone and everyone who lives in or does business in scottsdale and supports the vision of our leaders. the next recommended Charter amendments will go to a public vote on the november election ballot.

Who’s Impacted scottsdale citizens Property owners anyone doing business in scottsdale, now or in

the future.


INFOCUs: scoTTsDAle AIRPARk TRADeshoWscottsdale area Chamber events are the place to be! Connect with old friends, meet new people, learn new business skills and listen to experts speak on the topics important to you and your business. be part of the energy and excitement by visiting events.scottsdalechamber.com and come on out to a chamber event today!

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1. the 2010 scottsdale airpark tradeshow was held march 26 at monterra at Westworld and provided an excellent opportunity for exhibitors and attendees to network with businesses looking showcase their products and services to businesses located in the scottsdale airpark. 2. Psi international helps attendees relax at the show. 3. time for a little miniature golf at the stonegate booth. 4. ruben meza and Christina heide smile for the camera. 5. monterra at Westworld hosted a delicious spread. 6. it was a full house, and business was good! 7. you can’t have an event without rick Cañez of lunadisc entertainment. 8. the guys at xpleo showcase their products. 9. roy irwin, susan ratliff and Choo tay getting exhibit expertise. 10. the ladies from ValuPak pose for the camera. 11. republic monetary exchange is worth their weight in gold. 12. dr. lynwood Johnson can cure your credit card processing ills. 13. Chapman Chevrolet displayed some beautiful cars and trucks. 14. brad beller of signs by tomorrow explains the benefits of great exposure. 15. Chamber ambassadors laureen leston and addie edwards take a well deserved break. 16. the Chamber staff gets ready for take-off! 17. it was a beautiful day to eat, drink and network. 18. Chamber ambassadors welcome attendees to the tradeshow!


QUOTABLE: As as small businessperson, you have no greater leverage than the truth.” - John Greenleaf Whittier

BUsINEss 101: issues & ansWersbusiness issues are answered by scottsdale Chamber members and area professionals in each edition of scottsdale@Work. to submit your issue to our participants, please contact them directly. if you are interested in becoming an issues & answers advisor, please contact us at [email protected] or call 480-588-9505.

Issue: how can the Chamber help me get exposure for my small business?

AnsWeR: The Chamber provides many opportunities for our small business members to get exposure and create buzz about their products and services. here are a few examples:

1. Posting your news and events to our online Member Marketplace.

2. Attending our Champions Breakfast networking events.

3. Becoming a Business 101 expert in Scottsdale@Work magazine.

4. Donating a door prize. 5. engaging in the Chamber’s social media

communities.

small Business

[email protected]

Mike BinderMarketing and Communications Manager480-355-2715

Issue: My employer informed me they will be reporting my health insurance premiums, which they pay for me, on my Form W-2. Does this mean that the value of that benefit is taxable to me?

AnsWeR: No, you will not owe taxes on these amounts, at least for the time being. The Form W-2 reporting rule, which you are referring to, has caused a wide array of confusion. The value of the health insurance premium is a disclosure item only on your Form W-2. This will allow employees the opportunity to know and understand the value of the benefits the employer is providing. The value will not be added to taxable compensation. The new rule will begin for tax year 2011, so you should see the new disclosure on your 2011 Form W-2.

Accounting

[email protected] www.eidebailly.com

Joshua hayes, CPA Tax Partner (602) 264-8663

Issue: I am a busy business owner and have very little time to plan my marketing. What are the most important tasks I should be focused on?

AnsWeR: It is most important not to ignore the effect of marketing your business. lapses in getting your message out, seasonal drawbacks and a lack of time are common excuses that can be detrimental to the cost of the marketing you are paying for.

here is a shotgun plan: 1) Find that message that will resonate. 2) Consistency is key. Don’t lose ground by starts and stops. 3) Target your top clientele. hit them where it means the most to them. 4) Think simple to be credible. Good design, images and a strong logo will make a difference.

Marketing

Rick Mccartney, Principal (480) 588-9505

www.inmediacompany.com

Robyn barrett Managing Member (480) 947-9340 (office)

Business Financing

[email protected]

Issue: It is can be difficult to meet payroll and expenses since customers are taking longer to pay. What can I do to make sure I can cover all the expenses?

AnsWeR: Businesses are strapped for money and trying to close the gap (e.g. when payroll and expenses have to be paid before cash comes in from customers). The cash gap can be shortened by factoring (e.g. line of credit based on invoices), which provides quick access to cash by advancing against a company’s accounts receivables.

Factoring differs from a bank loan because factors make funding decisions based on the credit-worthiness of your customers; a bank makes credit decisions based on a company’s financial history, cash flow and collateral. Most importantly, a factor makes funding decisions in days or hours-while banks generally take weeks or even months.

Jeffrey kirke Vice President (480) 951-4889

Insurance

[email protected]

Issue: how can my organization use employee benefits to attract the best to our team?

AnsWeR: In today’s competitive employment market, savvy employers know the importance of offering comprehensive employee Benefits. yet rising costs and media commotion direct attention to healthcare insurance and wellness programs. Meanwhile, on the sidelines sits an often-overlooked employee recruitment and retention solution: voluntary benefits. A well-integrated voluntary benefits component complements the core package of employee Benefits, offering optional coverage through payroll deduction – additional customized benefits, key for those with specific needs. Although the individual pays for voluntary benefits, having them available contributes to employee

Legal Advice

David kozakShareholder (480) 383-1820

[email protected]

Issue: Should my business be a Subchapter S corporation?

AnsWeR: If your “exit strategy” is to sell the corporation’s business operating assets (and most buyers prefer assets to stock), electing Subchapter S status can prevent “double taxation” of the gain from such sale. For tax purposes, S corporations pass their income, generally including gain from the sale of assets, through to their shareholders for the shareholders to pay tax. Otherwise, the corporation reports, and pays tax on, the gain; then the shareholders pay tax on the proceeds distributed as dividends. hence, “double taxation.”


ServiceOpening Worlds of Opportunitythrough the Science of

There’s a science to competing through service, which is why we are worlds apart from other universities and consulting organizations.

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To learn more about how you can compete strategically through the science of service, visit wpcarey.asu.edu/csl today.

W. P. Carey School of Business Arizona State University n P.O. Box 874106 n Tempe, AZ 85287-4106

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prOFILEs: BUILDINg YOUr BUsINEss

if you are interested in sharing your professional know-how and assisting companies that need your expertise, become a build your business advisor by contacting us at [email protected] or call 480-588-9505.

In today’s economy, it’s helpful to know that there are resources available to assist you in challenging times like these. building your business advisors offer years of experience, expert advice and unparalleled services that will help you grow your business or get it back on track.

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This fast, convenient online tool is one of many SCF has created to serve our policyholders.

Doing business online with SCF is more convenient than ever. Look for more services and products at www.scfaz.com in 2010.

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When you visit www.scfaz.com, check out SCF’s new Safety Net training videos – they’re perfect for employers needing fast safety training resources. These short videos on a variety of topics are available in English and Spanish.

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kevin MincheyAttorney, Meagher & Geer

during the past 80 years, meagher & geer has earned a national reputation as a preeminent litigation and insurance defense firm. We also represent nationally and regionally based corporations, public entities, non-profit organizations, and individuals in civil and commercial litigation.

in the area of employment law meagher & geer lawyer Kevin minchey represents and counsels employers on a variety of matters including employment discrimination, employee discipline and termination, accommodating disabilities and family leave, sexual harassment, employment investigations, workplace torts, employment contracts, labor-management relations, and personnel policies and manuals. Kevin has successfully litigated employment cases in federal and state courts, at arbitrations, and before administrative agencies such as the eeOC and the Civil rights division of the arizona attorney general’s Office.

Kevin also handles cases in business and commercial litigation, insurance coverage and bad faith, professional liability defense, and products liability defense.

meagher & geer lawyers serve clients across the country from offices in scottsdale, arizona and minneapolis, minnesota. Clients select us because we provide skill and value.

A Law Firm for All Your Litigation Needs

kevin Minchey, Meagher & Geer [email protected]/kminchey


www.scottsdalechamber.com 2010 | sCOttsdale@WOrK | JuNE/JulY 21

Scottsdale WorkC O M M E R C E . C O N N E C T I O N S . C O M M U N I T Y

Scottsdale@Work has quickly become the business “authority” for member & non-member businesses throughout the Valley.

Doing Business in Scottsdale?

Scottsdale Work

C O M M E R C E . C O N N E C T I O N S . C O M M U N I T Y

FEB – MAR | 2010

Profile of Success

Kurt Brueckner

Member Spotlight

APS

Plus

2010: A new era in social media begins

Rick Kidder, President and CEO,

Scottsdale Area Chamber of Commerce

provide the foundation

Six key areas

strongof a

local economy

CommunityPillarsof theScottsdale WorkC O M M E R C E . C O N N E C T I O N S . C O M M U N I T Y

Profile of SuccessOliver Smith

Member SpotlightHotel Valley Ho

PLUS

apr – maY | 2010

CityCityCityInnovationCityCityInnovationInnovationCityInnovationCityof

Andrew Chippindall,General Manager, Hotel Valley Ho.

CREATIVE LEADERSHIP TAKES BUSINESS TO NEW HEIGHTS

From tourism to biotechnology, Scottsdale’s economy is drivenby diversity and growth

Pillars of the CommunityPart 2: Commerce

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Get Your Market Share!480.584.3750 • [email protected]

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Kevin T. Minchey, Associate

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prOFILEOfsUCCEss

the sprawling desert landscape of scottsdale is a long way from south bend, ind., but when tom gryp came here more than 30 years ago, he knew he was home.

“after graduating from the university of notre dame in 1979, i packed my bags and enrolled in the mba program at asu,” he says. “i had always had a desire to live in the southwest. it was my ‘excuse’ for coming here.”

for 20-plus years, gryp has been in the trust, investment and banking business—a career he says has always been a perfect fit for his personality and skill set.

“both disciplines require a strong technical acumen, but also the ability to relate well with people. i love the challenge of taking a complex issue and being able to explain it to someone in a straightforward, understandable and ethical way,” he says.

in his role as managing director and market president for northern trust in scottsdale, gryp is responsible for being the “face” of the organization in the community. the firm has two full-service offices in gainey ranch and Pinnacle Peak, and a small facility within Classic residence at grayhawk. the company provides innovative investment management, fiduciary and banking solutions for successful individuals, their families and their businesses.

for gryp, a typical day consists of attending meetings and discussing client issues with partners. he also tries to spend as much time as possible with clients, businesses, community leaders, as well as prospects.

“i truly enjoy meeting people, hearing their stories, and doing what i can to help,” he says. “Wearing both hats always makes for a long day, but also a day that is exciting and very fulfilling.”

those days can also be posed with challenges, especially in an industry such as investment banking, where a client’s financial future lies in the hands of those charged with managing it.

“helping someone manage their financial affairs and challenging them to be good stewards of their wealth should never be just a job. it must be a passion. if you don’t feel the passion, don’t get in the business,” gryp says.

now in his fifth year with northern trust, gryp credits his success to his father.

“he’s the smartest man i’ve ever known,” he says. “he never finished high school, but he’s always had an instinct to see reality and truth clearly. he taught me to study people and learn from what i saw, not what i heard. that, plus a million other bits of profound wisdom, continues to help me navigate through life.”

childhood ambitionto play first base for the Chicago Cubs. i was a big ernie banks fan!best traitgood sense of humor (although some people may disagree with the “good” part).Worst traiti’m very impatient with people who “take” more than they “give.” Mottoleonardo daVinci said it best, “simplicity is the ultimate sophistication.”first jobClean-up boy at the Windjammer barber shop in south bend. i was paid $5 a week, plus all the hair i could carry home!

connecT:northern Trust480-951-6701 • northerntrust.com

Tom grypNorthern Trust

Serg

io D

abdo

ub

QUOTABLE: “Successful and unsuccessful people do not vary greatly in their abilities. They vary in their desires to reach their potential.” - John Maxwell


Call (602) 506-WORK (9675) to schedule a meeting with a local workforce professional or visit our Website: www.maricopaworkforceconnection.com

More than 20 years of helping area businesses succeed.

NEED HELP?Career Transition Programs

We Assist You With the Hard Business DecisionsOften the survival of a business depends on making smart choices and hard decisions which may include downsizing and elimination of parts of your workforce. Maricopa Workforce Connections has a proven history of providing quality career transition programs to hundreds of local businesses and thousands of employees. Our employers not only enjoy the luxury of customized services but thousands of dollars in business savings by utilizing MWC’s cutting edge transition programs.

Our professionals deliver customized solutions so that the message of job loss is accomplished with dignity and respect resulting in a smoother transition. These programs and services are designed to be effective and efficient for all levels of staff including supervisors, managers and senior executives. With years of successful experience in a variety of business environments, we will assist you in obtaining the best possible results by informing, educating, preparing, and motivating your workforce. Through our innovative practices and expertise, we are able to effectively prepare your employees for the challenges ahead and direct a positive new career search. In addition, we can assist your management team in developing specific plans to ensure remaining staff retain confidence about their positions and the direction of your organization resulting in sustained productivity.

Is your business faced with challenges due to these tough economic times?

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Bonnie, Seth and WardAlerus Bank & Trust480.905.2400

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