scope & implications of interpersonal skills new

8/3/2019 Scope & Implications of Interpersonal Skills New

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Scope and Implications of

Interpersonal Skills

Group Members

Adil Jehan 13318

Farid Khan 13209Waqar Hussain 13157

Waheed Ahmad 13746



INTERPERSONAL SKILLS

The ability to relate to colleagues and customers,inspire others, resolve conflicts, be tactful, understandcultures and show diplomacy

Organizations compete through using their most

valuable resource, their people, to achieve their goals

Interpersonal skills are vital to allow this to happen



Organizational Context

The organizational context of how interpersonal skills are

used can be shown by the vast number of interpersonal

interactions such as



LeadershipMentoring

Decision Making

Delegation

Motivating Others

NetworkingSelf Confidence

Network Building

Effective

Communication

TeamworkMentoring

Group work

Decision making

Delegation

Collaboration

Scope & Implications of InterpersonalScope & Implications of Interpersonal

SkillsSkills



Leadership

The process of successfullyinfluencing the activities of a grouptowards the achievement of acommon goal.

Leadership uses the Backgroundskills of mentoring, decision making,delegation and motivating others.

Scope & Implications of Interpersonal SkillsScope & Implications of Interpersonal Skills



Networking

The ability to actively seek, identify and

create effective contacts with othersand to maintain those contacts formutual benefit.

Networking uses the Background skills

of network building and motivatingothers.




Teamwork

Involves working with others in a group towards a

common goal.

Requires cooperating with others, being responsive toothers' ideas, taking a responsibilityfor developing and achieving group goals.

Teamwork uses the Backgroundskills of collaboration, mentoring,decision making and delegation.




Background SkillsMentoring

Advising and helping with experience in a particularfieldActively supporting and guiding someone to develop

knowledge and experience, or to achieve career orpersonal goals.

For example, senior team member mentoring a junior

team member, helping to adjust to the groupenvironment




Mentoring

A mentoring relationship may be formal or informal, but involves

trust, mutual respect, and commitment as both parties worktogether to achieve a goal.

For example, mentoring a younger member of a team to achievebetter performance in achieving desired goals




Group work

Any activity in which group members work together whichmay be formal or informal

Formal group work - Any activity which has been specifically

designed so that members work in pairs or groups

Informal group work - When an activity is not specificallydesigned and members come together naturally to helpeach other with their work




Decision making

Identifying appropriate alternatives and evaluating thosealternatives to make a choice.

For example gathering, summarizing and arranging data for

group presentation

Taking responsibility for a decision and its outcomes.

For example, choosing a topic for a group presentation froma number of suggestions




Delegation

Distributing responsibility and authority in a group bygiving someone else the discretion to make decisions

that you have the authority to make

For example, figuring out what is a fair distribution of the workload in a group project, and sharingresponsibility with others




Delegation

Taking responsibility for determining when to ask someone

else to make a decision or carry out a tasksFor example, as the chosen leader of a lab experiment team,you could assign tasks and decisions to different groupmembers




Collaboration

Working cooperatively and productively with other team

members to contribute to the outcomes of the team'swork.

For example, dividing the workload and sharing the resultsof your own work with others in the group, or assistingmembers of the group who are having difficultycompleting their tasks.




Network Building

Creating contacts with other people and maintainingthose contacts.

Acquiring and maintaining information about people who

might be useful contacts for specific purposes.

For example, seeking out people established in an

industry you hope to work with one day.




Network Building

Using a contact in an ethical manner to help each of youmeet specific goals.

For example, collaborating on projects of importance




Motivating others

Generating enthusiasm and energy by being positive,focusing on finding solutions and maintaining a positive

attitude even when things are not going well.

For example, when something goes wrong, asking"What can we try now?" instead of saying, "That shouldhave worked better."




Motivating Others

Encouraging others to come up with solutions, listeningcarefully to their ideas.

For example, gathering suggestions for a group project,

and giving

each person's ideas fair discussion.




Summary

Interpersonal Skills play an important role for the success of

an organization and helping people within it working well

together internally and externally and building relationships

scope & implications of interpersonal skills new

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