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h"p://LearningLayers.eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected] Learning Layers Scaling up Technologies for Informal Learning in SME Clusters Scaling up digital learning support for smart workforce development in clusters of innovation driven SMEs in the North-German construction industry 4 th Research Forum on Small and Medium Sized Enterprises, Chur, Switzerland, February 910, 2015 1 Ralf Klamma & Tobias Ley RWTH Aachen University, Germany & Tallinn University, Estonia [email protected] & [email protected]

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h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Learning Layers Scaling up Technologies for Informal Learning in SME Clusters

Scaling up digital learning support for smart workforce development in clusters of innovation driven SMEs in the North-German construction industry

4th  Research  Forum  on  Small  and  Medium  Sized  Enterprises,  Chur,  Switzerland,  February  9-­‐10,  2015  

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Ralf  Klamma  &  Tobias  Ley  RWTH  Aachen  University,  Germany  &  Tallinn  University,  Estonia  [email protected]­‐aachen.de  &  [email protected]    

h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Agenda Inform

al  Learning  

Scaling  Meaning  

Scaling  Techno

logy  

Conclusio

ns  &  Outlook  

h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Transformation of Construction Industry

•  From  a  brick-­‐and-­‐mortar  business  into  a  knowledge  industry  –  New  tools  &  regulaYons  in  construcYon  

• Heavy  physical  work  is  becoming  obsolete  • Wages  and  regulaYons  are  pressing  hard  on  compeYYon  •  Increasing  lifelong  learning  and  training  needs  

–  New  (digital)  technologies    • Mobile  smart  phones  &  co.  • Home  AutomaYon  • Smart  Grid  • Sustainable  construcYon  

h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Examples: NNZB & BauABC

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h"p://youtu.be/I8GWRJ5nk9U    

h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

The Dilemma of Informal Learning at the Workplace

•  Technologies  for  Workplace  Learning  follow  tradiYonal  training  models    –  Based  on  direct  instrucYon,  courses  and  

transfer  of  face-­‐to-­‐face  interacYon  to  onscreen  interacYon  [Kraiger  2008]  

–  Scales  through  reliance  on  standardized  materials  

•  However,  most  learning  (esp.  in  SMEs)  is  informal  –  Connected  to  work  pracYces,  mulY-­‐

episodic,  just-­‐in  Yme  [Hart  2011,  Kooken  2009]  

–  Passing  on  of  skills  between  experienced  workers  [A"well  &  Baumgartl  2011]  

–  Does  not  scale  well  beyond  immediate  context  

highly  effecYve    individualized  

contextualized      

moYvaYng    

does  not  scale  

not  persistent  

few  benefit  

expensive  

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h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

EU FP7 Learning Layers Project -Scaling Informal Learning

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h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Straw  Building  

How  To  

X3-­‐PVQ  X3-­‐PJC  

X3-­‐POZ   PLC  Equipment  

Informal Learning Scenario

Explaining  the  use  of  a  new  construcYon  technique  and  materials  on  site  

Making  video  material  available  on  site  through  QR  tags  Use  of  video  recording  and  

annotaYon  

Further  quesYons  on  the  use  of  the  technique  connected  to  site  

Material,  quesYons  and  best  pracYces  collected  and  

discussed  

CollecYon  transformed  into  instrucYonal  material  to  

enhance  tradiYonal  training  7  

h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

 

Scaling Meaning by Peer Production

•  How  can  we  scale  up  video  tagging  to  support  informal  learning  at  the  workplace?  

•  ObjecYves  –  Mobile  creaYon  of  

videos  with  learning  materials  (physical-­‐digital  world)  

–  Tag  the  non-­‐obvious  for  informal  learning  in  communiYes  (social  media  layer)  

–  Scaffold  meaningful  learning  by  exploiYng  semanYc  tagging  informaYon  (social  semanYc  layer)  

h"p://learning-­‐layers.eu/    

h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Expert Finding – Computation of Actual Knowledge

•  Data  vector  consists  of    –  Personal  data  vector  

• Competences,  skills,  qualificaYon  profile  • Self-­‐entered  data  

–  Learning  data  vector  • Visits  of  learning  materials  •  Involvement  in  projects  

–  Expert  data  vector  • Advice  given  • Advice  received  

–  Value  =  #Keywords  �  Date  Decay  �  Feedback    

 

Find  the  most  appropriate  expert  

Data  vector  represents  knowledge  of  the  expert  

h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Knowledge-Dependent Learning Behaviour in Communities

•  Expert  finding  algorithm:  Knowledge  value  of  community  sorted  by  keywords  •  Community  behavior:  Experts  spent  more  Yme  on  the  services  •  Experts  prefers  semanYc  tags  while  amateurs  uses  “simple”  tags  frequently  •  Community  tags:  Experts  use  more  precise  tags    

Renzel,  Cao,  Lo"ko,  Klamma:  CollaboraMve  Video  AnnotaMon  for  MulMmedia  Sharing  between  Experts  and  Amateurs,  WISMA  2010,  Barcelona,  Spain,  May  19-­‐20,  2010  

h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Space (shared by multiple users)

AchSo & SeViAnno 2.0

Web application (composed of widgets)

Widget (collaborative web component)

h"p://role-­‐sandbox.eu/sevianno2.pi  

h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Layers Box – Flexible Deployment

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A  

B  

C  

D  

E  

LAPPS  Layers  App  Store  

h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Architecture and Layers Box

h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Layers Box – Possible Scenarios

•  Small-­‐scale  Layers  Box  –  Installer  soqware  (e.g.,  step-­‐by-­‐step  or  disk  images)  –  Cheap  commodity  hardware  (e.g.,  PC)  

•  Medium-­‐scale  Layers  Box  –  More  sophisYcated  server  hardware    

(e.g.,  racks,  blade  servers)  –  Significant  internal/external  traffic  –  InstallaYon  services  and  consultancy  as  spin-­‐off  opportuniYes  

•  Hosted  Layers  Box  –  Scaling  hardware  and  soqware  provided  –  Hosted  externally  in  a  trusted  cloud  environment  

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h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Layers App Store (LAPPS)

•  App  Store  as  one-­‐stop  shop  for  complete  Layers  tool  ecosystem  

•  RESTful  API  exposed  through  Layers  Adapter  

•  OpenID  Connect  Single  Sign-­‐On  •  Apps  data  stored  in  Social  SemanMc  Services  

•  Responsive  Web  Design  •  ImplementaYon  ready    

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h"p://Learning-­‐Layers.eu    –  Scaling  up  Technologies  for  Informal  Learning  in  SME  Clusters  –  layers@learning-­‐layers.eu  

Conclusions & Outlook

•  Success  of  soluYons  for  learning  at  the  smart  workplaces  depends  on  –  Scaling  of  meaning    

•  Peer  producYon  of  videos    •  Scaffolding  learning  by  collaboraYve  annotaYon  as  sense-­‐making  

–  Scaling  of  technology  •  From  cloud-­‐based  hosYng  towards  Layers  boxes  •  App  stores  &  digital  tool  ecosytems  

•  Commercial  exploitaYon  friendly  open  source  approach  •  Workshops  and  Webinars  available  for  our  soluYons.    Please  contact  us!    

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