Certified BA

SARVESH KUMAR SINGHPhone: +91-9891124555, E-mail: sks0812@gmail.com

Career Objective

Management position in an organization with interest in consulting, business research and systems (IT and process) where my management education, varied skill set and current experience adds value. I am looking forward to a career filled with immense learning opportunities. I see myself growing into a leader in action, thought and vision. Looking forward to a challenging role with ownership of deliverables and immense interaction with internal and external stakeholders

About me

- Immaculate planning skills.

- Good Interpersonal and Apt Communication Skills.

- Excellent analytical and data interpretation ability.

- People Management skills

- KYC/AML/Leasing/Lending/Working Capital/Banking & Finance business process understanding

- US Healthcare business process understanding

- Credit decision management

- Good Presentation skills

Skill sets and other proficiencies

Work Experience- 8+ Years

Work Profile

- Currently working with Birlasoft (India) Ltd. (August 2010 – Current)

- Worked with United Health Group Information Services Pvt. Ltd., Gurgaon. (June 2007 – August 2010)

Project Details:

1. Online Leasing Pan European Extranet tool and Pan European Automated Credit Engine tool (August 2013 – Till Date)

Role: Lead/Business Analyst

- Working as a Business Analyst for development of a Leasing origination system for a multinational client of Birlasoft in European region.

- Experience working with Waterfall as well as AGILE software development methodology. Creation of User stories, handling Sprint planning, sprint retrospective etc. Usage of AGILE tool JIRA for managing project.

- Managing customer relationship from support team perspective. Handling customer escalations and status tracking for support tickets and small/ medium Change Requests undertaken by CR/ Support Team.

- Co-ordination of support tickets and change requests for planned Monthly maintenance release with various business stakeholders across European region including Spain, Swiss, France, Italy, Germany, UK, Nordics and Benelux.

- Working as Business Analyst for development of an automated Credit Decision system for a multinational client of BIRLASOFT. This Credit decision system is used for decision on equipment finance, working capital solutions, business finance and FLEET leasing services deals for a reputed client of BIRLASOFT across Europe.

- Experience implementing Compliance related projects

- Primary responsibility as a BA involved in gathering requirements from business, FRS preparation, acceptance test, decision testing, use cases/user stories preparation, BA support to Dev/QA/Business

- Proficient in various phases of Software Development Life Cycle (SDLC) methodology, including V Model, Water Fall Model and Agile methodology

- Well versed in Effort/Resource Estimation, Project Plan, Requirement document preparation, TestPlan/Strategies,Reporting/Dashboard, and Matrices etc.

- Onsite Working experience with customer on (Germany, France, Italy)

- Proficient in Microsoft Excel, Word, Power point, Visio, Source Safe, HP Quality Center/ ALM, SQL Developer, SSH, UNIX Commands.

- Proficient in analyzing performance and security test results.

Personal Details

- Educational Qualification:MCA 1st DivBCA 1st Div

- Nationality:Indian

- Marital Status:Married

- Languages Known:English, Hindi.

Preferred Industries

- Consultancy

- IT/ITeS

like SEPA Implementation across Europe, KYC, AML Checks, Fraud detection and Bad Press articles review for credit decision.

- Diverse geographic experience working with business users across UK and Europe. Did well with challenging customers from Italy, France and Germany.

- Responsible for requirement gathering from Users i.e. Functional heads of client for building Credit Decision System, leasing origination and performing Impact analysis.

- Involved in gap analysis, project estimations, Costing, contract management and project management activities.

- Software Testing experience including software testing best practices, software test manual and automation management, test management, test planning, execution and reporting

- Actively involved in Test Planning & Bug Management activities.

- Expertise in Functional Testing and Regression Testing

- Expertise in Test Documentation (Test Scenario writing, Test Case writing)

- Responsible for interacting with technical (development) team for requirement and feasibility analysis.

- Handling all quality related activities for the project.

- Assisting and handling all project related activities like estimation, defect entry, closure in software tools

2. Project : Capsol QA Service: Minerva (August 2010 – Current)

Role: Lead/QA Analyst

- Acting offshore lead with a team of 5-10 members1. Requirement gathering, Analysis and document prepara-

tion with BA/Business & Client (GE) for any Release 2. Creation of Release Plan, Effort estimation.3. Planning and Monitoring of Resources for each Phase

(STLC) within Team.4. Involved developing test cases and test conditions based

on functional specifications and technical specifications.5. Update Use cases and test strategies based on latest re-

quirements.6. Implemented the developed test cases in testing the

functionality of the application.7. Discussion on Defects with BA , Dev team and Client in

Defect Review Call on daily basis 8. Involved in testing the bug fixes and updating the man-

Classification: Birlasoft Internal

Preferred Profiles

- Team Lead

- Senior Business Analyst

Preferred Work Location

- No Constraints

Passport Details

- Possess a valid passport (Expiry Date – 2019

References

- Will be provided on request

agement accordingly.9. Analysis of UAT bugs and testing in QA Phase (smoke

test)10.Conducted manual Security Testing and Monitoring of

automation security testing of the application in QA phase.

11.Coordination with Performance Team for performance testing results.

12.Signing OFF any releases for GO LIVE.3. Project : UHG UNET (June 2007 to August 2010)

Role: SME/Analyst

13.Act as a SME to the Issue Resolution Unit/Appeals/Ad-justments.

14.Provide regular updates/support to team on the US Healthcare process.

15.Carry out all activities involved in process management (e.g., scope, issues, risk, resource, quality)

16.Ensure timely download of updates to all associates in production

17.Interaction with USA team for Project updates.18.Develop & implement an effective system for project up-

dates as and when required by client.19.Testing/Audit all the work done by team/training batches

to ensure high quality standards20.Identify root causes analysis of errors and opportunities

for defect reduction.21.Develop/Design refresher trainings on the basis of Accu-

racy and defect area.22.Provide regular written and Verbal feedback to supervi-

sors and Business Leaders for team members.23.Worked on different reports to publish on daily, weekly

and monthly basis.24.Creation of Release Plan, Effort estimation.25.Planning and Monitoring of Resources for each Phase

(SDLC) within Team.26.Involved developing test cases and test conditions based

on functional specifications and technical specifications.27.Update Use cases and test strategies based on latest re-

quirements.28.Discussion on Defects with BA , Dev team and Client in

Defect Review Call on daily basis 29.Involved in testing the bug fixes and updating the man-

agement accordingly.30.Signing OFF any releases for GO LIVE.

Certifications

- Certificate in Business Analysis from THE GEORGE WASHINGTON UNIVERSITY, WASHINGTON DC,USA

- Completed Training in Investment/Core Banking Domain from Birlasoft (India) Ltd., Noida.

- Completed Training in BFS- Leasing& Finance Overview from Birlasoft (India) Ltd., Noida.

- Completed Training in QTP from Birlasoft (India) Ltd., Noida.

Classification: Birlasoft Internal

- Completed Training in Program Governance Awareness from Birlasoft (India) Ltd., Noida.

DeclarationAll the above information provided are true to the best of my knowledge.

Name: Sarvesh Kumar SinghPlace: Ghaziabad

Classification: Birlasoft Internal