saregune english

8/7/2019 saregune english

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Saregune“visual reflexion”



Saregune“Community Technologies”

Saregune

What are we?

Association Sartu Álava

Saregune is placed in the Old Part of Vitoria-Gasteiz and is one of theprojects of the Association Sartu Alava.

The association SARTU-ÁLAVA is a private association without profitpurpose, non-denominational and non-polytical, who works in thesector of social service and whose objective is to fight againstmarginalisation and social exclusion.

We try to do it by::- Paying special attention to the people in situation of the greatestsocial disadvantage.- Making available to them some resources of motivation, guidance,personal and technical qualification and qualification to have accessto the labour market in a continuous process of individualaccompaniment.- Actively intervening in the social situations to build new, more

integrating possibilities.Although our field of performance is the Province of Alava, we workhomogeneously in the entire Autonomous Community of the BasqueCountry through our participation in SARTU Federation. We sharemethodology, objectives, strategy and working bargaining withthem. For all purposes, we act as one only body with jointmanagement.

Meeting point

Saregune is a space, open toeveryone in which we use IT as anexcuse to break different barriers;digital, neighbourhood, cultural...

We offer training, blogs, technological support or any questionregarding new technologies, both to individuals and to associationsand groups.

Social movers of the neighbourhoodWe work in the neighbourhood and with the neighbourhood. Weexpect that Saregune becomes a reference point in the

neighbourhood, where anyone can go, without any architecturalbarrier, without language barriers, without cultural barriers...We want to be a part of the neighbourhood and we are working for itto stop being regarded as a ghetto neighbourhood and becomeconsidered as a rich and diverse neighbourhood, a neighbourhoodthat moves.

What do we do?

Inclusive digital literacyWe are for everybody’s access to New Technologies as a source of training and information and therefore, we offer open and freetraining, offering different courses and workshops, always payingattention to diversity.We offer courses that go from Digital literacy to Blogs or phototreatment. They are courses of 1h.30 min. sessions every day for 2,3 or 4 weeks.We think that access to training and, consequently, to informationare a key for the personal development of people.

Neighbourhood initiativesWe try to collaborate with the different activities and movementsthat occur in the neighbourhood. We take part in differentPlatforms, we coordinate with other associations and groups... Inshort, we are for the collaborative and participative work as aworking tool in our daily work

How do we do it?Employment and Training Plans (PEFs)A key part of all this is the 2 Employment and Training Plans, 24people every year, distributed in 2PEFs, who are trained (650 hours)and then part time employed for a whole year.The dynamizing people, teaching the training and assisting the userpeople. These people have the space open from 9 in the morninguntil 20.30 h, teaching 6 courses throughout the day.

The multimedia environment technicians, who manage, create andmaintain different Web services, edit videos, elaborate posters oranything the different associations and groups ask for.



Free Software and Web 2.0

To be able to achieve our objectives we only use Free Software, openand cost free software, accessible for everybody. At present, ourmachines work with Ubuntu, we use the office-computing suiteOpen Office.org, we treat photographs with Gimp, we make designwith Inkscape, browse with Firefox...

And we commit 100% for the philosophy of Web 2.0, which has askey elements the participation, accessibility and collaborative work.We coordinate with Google Calendar, we have materials in Slidehsare,our photos are in Flickr and Picasa,...

For whom?

Saregune is a space open to the citizens, whose only requirement ismotivation and to be willing to get trained.

The people who come to register in the courses only need a username and a keyword, the other data we ask for are merely forstatistics (date of birth, sex, postal code and country of origin).

Where?

We are placed in the Old Part of Vitoria-Gasteiz, one of the parts inthe city with the highest risk of degradation, where the highestnumber of situations of social and economic problems occur:commercial and service decline, the number of people receiving BasicBenefits and supported by social services doubles the rest of the

city, 17 % of the population is immigrant (registered in the census),unemployment, housing problems, lack of public spaces andservices, etc. which hade made it become an unattractive place tolive or from the commercial point of view.

On the other hand, the institutional proposals of intervention,focused on the business reactivation and the recovery of the richhistorical patrimony as a touristic motor, have taken social aspectsto the background and are not enough for the necessary socialrevitalisation.

In this context, Saregune appears as a project that, taking the breakof the digital divide as the centre of interest, is aiming at breakingother group of “divides”: intercultural, inter-neighbour, inter-associative, cultural, educational, relational and collaborational;where coming closer to technologies and using them is an

instrument to overcome the other “divides”, from the approach of the social change.



With which objectives?

Socio-labour insertionOne of our great objectives is the socio-labour insertion of thepeople in unfavourable situations, so that they can acquire

competences, knowledge and skills for interpersonal relationallowing their access to the standardised labour market.

DiversityWe are for diversity, offering any person who comes to Saregune thepossibility to train or become a part of any of the employment andtraining plans.We are working more specifically with the groups or with peoplewho ask us from their association, as new technologies offer us thepossibility to meet perfectly each person’s needs.

Breaking the digital divideWe think that these days, it is essential to get into the train of newtechnologies, thus favouring access to any kind of information,services, resources...In Saregune, we work with people, without making distinctions,fitting their situation and trying to meet their needs.

Employment andTraining PlansEvery year, we start 2 training and employment plans: one on“Specialists in social dynamism of the new technologies”; and theother on “Multimedia environment technicians”.The first group is mainly in charge of preparing and teaching the

training to the people that come to Saregune and the second of creating blogs and poster works for the associations.

Both plans are 650 hours training and offer a part-time employmentfor one year, so at present, there are 24 people being formed and 20employed.

In the configuration of the groups, we make a special effort inmaking the group of young people participating represent thepresent population range in the neighbourhood: languages, culturalhabitudes, gender, socio-culture-economic level, training level, etc.We aim at their acting as bridges with their different gropus of reference to favour the attraction to the Centre and the technologiesfor as many people as possible, respecting their idiosincrasy andculture, giving example of respect to diversity and intercultural

approach.

Their passage by Saregune is aimed at qualifying them technicallyand offering them a working experience boosting their personalinsertion itineraries and favouring working possibilities in a sectorwith prospects. In this regard, there is an important internaleducational work, aimed at encouraging the necessary personalchanges to ensure the efficacy of each individual process.

This educational work starts in the recruitment, where, coordinatingwith the Social and Community services in the area, we give priorityto people whose participation might mean a turning point in theirprocess.

They start playing new roles that help them break the labels andstereotypes with which they are often classed in their environment,starting playing roles of support to community, they becomemultiplyer of contents: After receiving the training, they becometrainers for the citicens, changing their role as trainees to that of trainers.In both training-working processes we work on aspects aimed at

improving a group of competences and attitudes that might begeneralised to any kind of job. Besides, they are experienced andused in the stage of employment, where they have the opportunityto fit them and/or to strengthen them depending on theirexperience and behaviour.



They are the following:

1. Ability and attitude to have a positive and realistic self-image,based on the knowledge, analysis and willingness to improvecontinuously their own abilities and limits (Self-esteem)

2. Ability and attitude to identify solutions to different problemsautonomously, making the necessary decisions, suggesting ideasand carrying them out, with permanent willingness to find newalternatives in a quick, practical and efficacious manner (Autonomyand Initiative).

3. Ability and attitude to work with other people in order to achievea joint objective, establishing an efficacious relation and being ableto solve jointly the problems that might appear, assuming the limitsand functions of each one. (Team Work).

4. Ability and attitude of active listening, assimilating andtransmitting verbal and non-verbal messages, in order to establishthe suitable and efficient personal relations to meet certain socialand working objectives (Communication ability and Social abilities).

5. Ability and attitude to valorise, assume and execute actionsactively, according to the established standards and constantly intime and coherently with the consequences of the decision making,until they reach the objectives set. (Responsibility, Commitment,Constancy).

Training-Employment Plan as:“Specialists in social dynamism of new

technologies”

1. Ability to assist, with the suitable cultural skills and specificities,a diverse and intercultural public.

2. Ability to work in Unix-based environments (Unbutu and Debian).

3. Ability to know internet and the different possibilities of itstechnologies and services 2.0, both for people and for groups.

4. Ability to work with audio and video edition and treatmentsoftware and digital image.

5. Ability to support, work and train on new technologies with socialand methodological skills favouring an easy approach to newtechnologies for people and groups from different social, cultural,

ethnic and language origin.

6. Ability to forecast and minimise the possible environmentalimpact that might be generated by the job or similar jobs such as

that of trainer on computing applications and related aspects.

7. Ability to work on the job in a responsible manner regardingworking safety and health, adopting the necessary measures tominimise the working risks inherent to the job.

8. Ability to carry out a business plan and its feasibility, justifying

and learning the system to start a business.

Training-Employment Plan as:“Multimedia environment technicians”

1. Ability to work on UNIX-based operative systems: GNU/linux(Unbutu.

2. Ability for the advanced use of computing tools

3. Ability for the video and audio edition with free software tools.

4. Ability to use advanced browse and search tools

5. Ability for the advanced use of protocols from nets and internet(POP/SMTP/IMAP, HTTP, FTP, Telnet, SSH, TCP/IP).

6. Ability to create web sites and vertical portals, dynamisedthrough emerging technologies, based on free and social software(CMS, BLOGS, WIKI).

7. Advanced ability to use tools of design, programming and layoutof web contents, paying attention to the possibility of access anduse of the designed web sites.

8. Ability of advanced use of internet security tools and theprotocols for data protection in the net.

9. Ability and knowledge to work in conditions of responsibility and

minimising the risks in the job.

10. Ability to carry out a business plan and its feasibility, justifyingand learning the system to start a business.



User peopleIn 2010 (January-July), 57 courses have been taught with differentsubjects; using Free Software and Web 2.0 applications as a tool andoffering a total of 1,122 training hours. The most frequentlydemanded course has been Introduction to computing.

I

t is worth underlining that the ages of the people coming toSaregune are very diverse, thus favouring inter-generational

relations. Ages from 31 to 50 are the most common.Regarding their residence, we can see it clearly that more than 63%(383 people) of the people coming live in the Old part or closeneighbourhoods, thus complying with our objective of promotinginter-neighbour relations.

Other of the data to underline are inter-cultural relations generatedin the center, as shown in the following grid, the people who havecome to Saregune come from 41 different countries.

This generates standardised crossed interrelations taking as a basethe inter-culture.

Hezigune :Work with associations and groupsFrom Hezigune, we have consolidated a not-formal lifelong learningspace. With it, we will try to strengthen a continuous and sustained

process to implement the use of technologies in the communitydynamism and participation. It is an activity aimed at encouragingthe interest in taking active part in the construction of a morecomfortable social environment, without exclusions and to generatea rich and active network for the solution of the different problemsexisting at local level in the Old Part of Vitoria-Gasteiz.

The role of technologies in the social dynamism is becoming veryimportant. It plays an important role in the people training andorganisation and social initiative movements, allowing a responsibleuse of the new technologies as another tool to create and have

access to information and culture, a communication, exchange andparticipation tool. Technology is not a target, but a mean,contributing positively to get other objectives.Hezigune is open from Monday to Friday, from 16.00h to 20.30 h. Asall our services, it is also free.

TrainingWe can design courses “à la carte” depending on the needs and

features of the people integrating the group. In this case, the trainerwill be the one coordinating this space.

In 2010, 310 hours of training have been taught to almost 400people, of which, 59% are men and 41% women.

The group of introduction to computing and blog creation are themost demanded courses



Web projectsAs we can see, there are blogs or tools of any kind, some Webs arespaces created starting from scratch, such as blogune; and someothers are spaces developed on Wordpress.orgIn the following map, we can see the blogs and Webs carried outsince 2006, some in external domains and some others in our owndomains, such as elkarteak.net, tieneblog.net or badubloga.net,which we offer to the associations to create their own sub-domains.

The process usually has several stages: First meetings to know eachother and to work on what they want to create, which kind of toolthey want or need. Basing on these first meetings, we elaborateseveral drafts to work on until we get the “ideal” tool.After the tool creation process, we offer the suitable training fortheir needs, so that they learn to use it and be autonomous.Some of the important projects we have elaborated are:



Associative portal : elkarteak.infoThis portal is one of Saregune’s “jewels”. It is aimed at being a usefultool for the associative movement in Vitoria-Gasteiz. We want it tobecome a reflection of diversity, richness, dynamism and diversity of our local associative movement.The objectives it pursues are:Create a communication channel between society and the

associative movement.Make the associative activity existing in our city become visible.Energise the associative movement, encouraging collaboration,coordination and shared information, in the development of initiatives and projects.

Neighbourhood television : auzo.tvWe have created auzo.tv taking profit of the easy and freeavailability of the necessary technical means to make it visible andextensible in the internet.With it, we want to contribute to the citizens’ empowerment andincrease their possibilities to take part in the (re)construction of cohabitation spaces, offering tools of active, direct participation andalways from an educational approach to the community in general(through individuals and through collective initiatives).

The three great objectives we aim at reaching in the long term bystarting it are:1. Create a joint neighbourhood identity, of cohabitation space,mainly to fight against the perceived social injustice situations.2. Break the general belief that things are like this and cannot bechanged.3. Generate a collective consciousness of the fact that there aresome possibilities, resources, creativity and people willing enoughto change them.

BloguneThis blog is the main tool in the following campaign of: I want a blog!

It is a blog collecting all the information for the associationsinterested in creating a blog: for example, the steps to follow...With this resource, we want to transmit to the associations thepossibility of creating a Web space in a simple and free manner, with

the continuous support and surveillance of a group of people trainedfor this purpose.

NeighbourhoodSaregune represents an activity different to the present trend of “ghettisation” of activities and problem situation in the area,regenerating it with new and leading activities, so it contributesdirectly to:- Change the perception in the neighbourhood of the trend todegradation. They feel something is starting to change and theymight recover their illusion and dynamism.- Favour other kind of business and activity “in positive”, made realin a different and new project like this one. (Not all the activitiesshould be commercial or touristic).

It is placed in a busy place, very visible for the people coming to theOld part through one of its natural ways of entrance. This boosts itsdissemination among people living in other neighbourhoods andareas of the city and contributes changing, positively, the perceptionof this area.

Saregune is thought to contribute, as another resource, to triggerthe work developed by other agents intervening in the place:- Supporting the associative movement, to offer our space as areference place to benefit, encourage and offer the availability of thetechnologies in the daily work: internal management (officecomputing, technical knowledge of the computers...),communications (electronic mail, web page, management programsof shared work...), generation of virtual and real debate andreflection spaces on shared matters and problems, fitting theirparticular matters.

- Collaborating transversely with existing institutional initiatives orfuture ones, strengthening and benefiting from the efforts for theimprovement of the particular social situations in theneighbourhood.



It tries to encourage a presence in the virtual world of the businessactivity in the area, contributing to improve and enhance a new anddifferent image, linking the social aspects with the cultural,touristic... ones, finding spaces of shared interest contributing tothe improvement of the general situation of the neighbourhood.

Some of the collaborations are:

1. Amanda PlatformAmanda Platform was created in 2003 as a meeting of ideas,approaches and experiences about the cohabitation of cultures inVitoria-Gasteiz. In it people with different working projects indifferent fields in the Old Part come together. All are linked to formaland not-formal education and related with the wellcome andintegration of people that have come to this area in conditions of

disprotection and unequality.

At present, the groups participating are Gasteiz Herri Ikastetxeaschool, the Parents Association in this school, Social Services fromCampillo, through the street education program, Saregune, Hegoaand the department of Didactics of the Teachers Training School.

We find it necessary to create a joint space to integrate andarticulate the different perspectives and the different lines of performance and make them become a global project to reinforce andconsolidate the family and the school educational effort (communityeducational plan).

2. Plataforma de Mayores (Platformfor the Elder)From the Platform of bodies and services moving the resourcesallocated to the elder people in the Centre Area (Medieval part, UrbanExpansion Area and Coronación) we have been working for some time

in the creation of proposals and activities to promote a model of active, participative ageing, committed with the community theybelong to.

Our main objective is to configurate a network of social agents whoare in social, cultural, ludic, community and/or spiritual resources forthe elder in order to work coordinately and search for active ageing,understood as a process to optimise the opportunities of participation, health, welfare and safety as the cycle of life goes on(WHO), taking into account that we are in a particular physical,community and social environment as the Centre Area in Vitoria-

Gasteiz.



Impacts at communitylevelApart from contributing to the improvement of the personal and

working situation of those taking direct part in the Employment-Training Plans, at community level, it offers very significantelements:

1. It allows the existence and work of a positive and friendly activitywith direct and positive influence on the social dynamism of theneighbourhood: encouraging personal interactions that create newlinks of inter-neighbour relation and prevent situations of socialconflict, making information and knowledge come closer to thosewho need them, attracting new transits of people with different andnew interests, compared with the previously existing ones (much

more negative)...

2. It generates new working expectancies in the young people in theneighbourhood, who feel they can have some working possibilities inthe short-medium term in a sector with prospects. In the case of Saregune, this has meant that, from the first year of work, we havehad an average of 60 candidatures for each Employment plan, withpossibilities for 10 people.

3. In many cases, this has involved a return to standardised learning

of people who, after school failure, had lost all hope and confidencein the educational system, by generating new training possibilitiesthrough the supported self-learning, continuous training andlifelong learning linked to technologies.

4. It contributes to offer new insertion alternatives as a resource forthe Base Social Services in the area in their social and communitywork, providing feasible alternatives to progress and improve theconditions of some of the people they assist, who might beproposed as candidates to participate in some of the processes.

5. It boosts the creation and consolidation of a rich andinterconnected social capital. Basing on the technology needs,synergies and groups of common interest are generated, favouringthe approach and the shared work of the social initiative.

6. It helps changing negative stereotypes of the neighbourhood,both towards the people from the neighbourhood employed, whoserole becomes one of community service and for the user people, who,in this environment, can show their knowledge (of other languages,use of technologies...) and break many prejudices regarding theforeigners and people from other ethnic groups and their respective

cultural habitudes.7. It socialises, demystifies and makes horizontal the role of technology helping regarding its social role and use, not onlycommercial. The use of the free software in the process helpsdeepening into the value of collaboration, the shared creation of knowledge and its contribution to the free cultural creation.

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