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SAP Mobile Solutions Proven Solutions for Maintenance and Operations Raj Singh Business Development Director

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SAP Mobile Solutions Proven Solutions for Maintenance and Operations

Raj SinghBusiness Development Director

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2

Agenda for Today

• Why Mobilize?• What Processes to Mobilize?• Who else is Mobilizing?• Why SAP and Why Now?• Next Step: Building a Mobility Strategy

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3

SAP Process Applications

FOCUS§ Exclusively focused on mobility for over a decade§ Deep industry & business process knowledge in industries such as :

§ Utilities, Oil & Gas, Life Sciences , Manufacturing and many others§ Over 600 Customers in 39 countries§ SAP’s Mobile Co-Innovation Solution for EAM and CRM Field Service

FLEXIBILITY§ Any ERP system, network, device or peripheral, optimized for SAP, Maximo§ Custom-tailored development, configuration and deployment approach

PRODUCTS & TECHNOLOGY§ Leading development, implementation and management tools§ Highly configurable and extensible application approach§ Regarded by analysts as leader and best-in-class in the category

COMPLETE SOLUTION ORIENTATION§ Unmatched integration expertise to complex systems§ Far-reaching and diverse partner ecosystem§ World-class services team§ Expert technical support

Why Mobilize?

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5

Typical approach – from paper to ‘in-house’ electronic form

Paper• Unnecessary foot traffic & data entry efforts• Longer cycle times to update backend• Errors and missing data (hidden work)• No access to backend data at the point of performance• No way to enforce work execution processes• Reduces available work time

Electronic Forms

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6

Mobile Simplifies Work Execution

þ Eliminates paper!

þ Ensures data accuracy and quality

þ Increases workforce utilization

þ Improves asset utilization

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7

What Processes to Mobilize?

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9

Solutions for a Broad Set of Use Cases

§ Work Order management

§ Inventory management

§ Operator rounds

§ Inspections

§ Equipment maintenance

§ Field generated work orders

§ Buildings and Grounds maintenance

§ Calibrations§ Asset auditing§ Create work requests and

notifications§ Time and Attendance§ Viewing of advanced content§ Signature capture

§ Asset condition monitoring§ Outage management and

repair§ Vehicle maintenance§ Meter management§ Equipment installation§ Construction§ Turnaround & Shutdown

Management§ Capture GPS coordinates

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10

True Cross-Platform Support

• Full support for each platform’s unique features and controls

• Native application look and feel simplifies training

§ No cross-compiling of application code for every platform

§ No need for separate development environments and skill sets

§ Easy configuration, support and modifications

Native User Experience Single Set of Business Logic

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 11

High Reliability and Scalability

100% availability in and out of wireless coverageSeamlessly roam among networks (WiFi, Cellular)

Full application functionality and full access to asset and work-related data in the offline mode

Scalable to thousands of users and large data setsFast synchronization timesEfficient use of networks and server resourcesSupport for server clusters and load balancing

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 12

Proven Process Application Portfolio – for SAP

Asset Management�Access to asset location,

repair history, work order details, materials needed �Complete Work Orders and

capture all relevant data�Create Notifications or Work

Orders on the spot�CATS - time & attendance�Guided workflow

Material Management�Speed receipt and back-

order reporting to-and-from shipping/receiving �Perform physical and

cycle counts quickly�Accept & distribute

incoming materials by PO

Field Service�Manage service orders

and create confirmations�View, look up, update and

transmit�Record status, materials,

problems, actions, expenses, customer signatures and more�View all relevant customer

data

�Condition Monitoring�Take measurements and

readings�Historic standards and

safe ranges�Generate notifications

on-the-spot�Trend readings, points

and sequencesto avoid emergencies and outages

SAP Work Manager SAP Inventory Manager

SAP CRMService Manager

SAP Rounds Manager

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 13

Empowering field workforceSAP Work Manager

Uses Cases� Enable the maintenance side of your business� Install and geo-tag equipment, including meters� View asset schematics, history, dependencies� Execute to guided workflows� Generate notifications and work orders

on-the-spot� Report worker’s status, progress and location

Business Value� Increase plant and equipment performance� Improve workforce productivity and safety� Reduce overtime and cost of maintenance� Promote a 360° view of operations� Reduce unplanned downtime

Keeps the drills running, trucks hauling, and conveyors rolling

SAP’s industry leading mobile app maintains, inspects and repairs mission critical assets

SAP insights and referencesCompanies that monitor asset performance in real – time can improve their asset productivity by up to ~36%

uses SAP Work Manager to maintain its plants, pipelines and exploratory sites

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14

Empowering the field workforceSAP Visual Enterprise Viewer

Uses Cases� Deploy with Syclo workforce products to maintain, inspect,

repair, install, remove, select and order parts � View, zoom, pan and rotate interactive 3D part and asset CAD

assemblies� Play step-by-step component animations and work instructions

Business Value� Eliminate inaccuracies and lost time associated with language

differences, paper based transactions, and undocumented part histories

� Increase plant, network and fleet performance� Improve workforce productivity and safety� Reduce overtime and cost of maintenance� Reduce unplanned downtime

Keeps the lights on, the water running and the furnaces burning

SAP’s industry leading mobile app for viewing and interacting with 3D part and asset schematics

SAP insights and referencesCompanies visualizing their enterprisereduce complexity and improve productivity

25% Reduction in Time to Develop Content

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 15

Empowering field workforce SAP Inventory Manager

Uses Cases� Manage parts and ore inventories� Perform cycle counts� Receive, transfer, issue and adjust� Manage parts during inspections, maintenance,

repairs

Business Value� Keep inventory moving� Ensure mission critical parts are available when

needed� Prevent obsolescence� Control/manage theft and shrinkage� Reduce inventory carrying costs

Keeps your valuable parts and spares under control and ready to respond

SAP’s industry leading mobile app for handling and managing parts in the warehouse and the field

SAP insights and referencesCompanies that mobilize inventory management can reduce their manpower hours by 75%

Sped cycle count times by ten times by using SAP Inventory Manager

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 16

Empowering field workforce SAP Rounds Manager

Uses Cases� Take measurement points� Conduct operator rounds� Perform maintenance inspections� Execute environmental, health, fire and safety

inspections� Execute compliance inspections

Business Value� Prevent/reduce production stoppages/ delays� Prevent and reduce safety incidents� Reduce maintenance costs� Increase regulatory compliance

SAP’s industry leading mobile app collects meter readings, inspects assets, promotes compliance

Manages risk and prevents the unacceptable

SAP insights and referencesCompanies that monitor asset performance in real – time can reduce Un-Planned Downtime Or Outages by up to ~55%

uses Rounds Manager to improve condition monitoring efficiency

Who Else is Mobilizing?

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 18

Diverse Customer Community

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 19

BPMultinational Oil and Gas company with Chemical Plants

Business Challenges� In rugged and hazardous environments where

materials are highly combustible� Highly regulated and must meet safety and

compliance standards� Wireless on industrial sites is very noisy � During Turnaround, Execution Management is “blind”

much of the time to progress, issues, exceptions…. � Plant outages and downtime very expensive

nBenefits� One hour of time savings per day per employee� Improved regulatory compliance� Cut cycle time for turnarounds by 10%� Reduced resources for Turnaround Execution (up to

15%) and reduced planned timescales (up to 5%); Reduced risk of TAR overrun

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Syclo SMART Inventory Manager to control inventory in the warehouse

Syclo SMART Rounds guides plant workers to collect data and status

Syclo SMART Work Manager to control work orders in the plant – maintenance history, scheduling, etc

Syclo SMART Task Tracker for real-time tracking of turnaround work & sign-offs

Syclo Isolations Tracker to ensures that work is conducted in right order and that all work permits have correct status

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Deployed to thousands of users worldwide using a variety of devices; Integration into multiple back-ends: SAP, Primavera, Maximo, OSI PI

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 20

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 21

Key Benefits:• Paperless Warehouse Management process• Identified discrepancies in stock data by eliminating over

300,000 duplicate records• Complete visibility into stock and visual information on items

through barcode tags• Accuracy in Stock Count data through electronic data capturing• Better manageability of stock between all stores

DynCorp International for UAE Armed Forces

Challenges:• Warehouse Management operation for a Central Storeroom of approximate size of

12,000 sq.mt and over 50 Group and Satellite Storerooms • Inefficient stock count due to massive volumes – Over 600,000 Stock Items• Lack of stock visibility• Tedious stock replenishment and transfer process between Central and Satellite

Stores• Poor binning of items on receipt• Lack of information on item details visually

Profile:DynCorp International is a global government services provider in support of U.S. national security and foreign policy objectives, delivering support solutions for defense, diplomacy, and international development

Implemented Solution:• SAP Syclo Inventory Manager implementation

across all storerooms• Barcode Tagging of Items and Bins• Electronic Cycle Count for all items• Easy receiving and tagging of new items

through barcode printing from mobile printers• Managed Transfer process among stores

© 2014 SAP AG or an SAP affiliate company. All rights reserved.

TeşekkürlerRaj SinghBusiness Development DirectorSAP Global Process Mobility SolutionsMobile +971 (0)56 141 9764Email: [email protected]