san diego county office of education€¦ · 16-10-2019 · applications team; provides strategic...

CLASSIFICATION ANALYSIS

Proposed Class Title: Multiple (see chart below) Current Class Title: Multiple (see chart below) Salary Grade: Multiple Classified Management

Prepared By: Elva Uribe PC Meeting Date: 10/16/2019 Effective Date: See Below

Report Actions: ☐ New Classification ☐ Reclassification of Existing Position ☐ Classification of New Position ☐ Class Description Update ☒ Ratification by Director ☒ Reorganization INFORMATION SOURCES: Job Description Review Meeting with Assistant Superintendent, Integrated Technology Services Meeting with Director, Classified Human Resources Meeting with Executive Director, Human Resources Meeting with Assistant Superintendent, Human Resources BACKGROUND & ANALYSIS The Integrated Technology Services (ITS) division leadership contacted Human Resources to request assistance with organizational changes designed to more efficiently align functions within the ITS departments. After thorough analysis, the restructure will offer a broader customer service model to provide ITS services to the County Office, school districts, and charter schools. Specifically, ITS is being reconfigured into five (5) units to better meet the division and SDCOE goals: Infrastructure and Operations, Services and Solutions, Enterprise Applications, Enterprise Project Management Office, and Media and Creative Services. This new service model will build in establishing a one-on-one customer service relationship between ITS designated teams and the districts in addressing and resolving their system issues from start to finish. To accomplish this new service model the reorganization entails creating new classifications and updating job descriptions for positions within the division. RECOMMENDATION: Human Resources staff recommends that the Personnel Commission approve the following:

1. Approve the class description update and title change as presented, effective August 1, 2019: Class Title: Position No. and Incumbent: Executive Director, Enterprise Business System (EBS) to Executive Director, Enterprise Applications

#10995226 – Vacant

2. Approve the class description updates and reclassify the following positions and incumbents as

Classification Analysis Report ITS Reorganization Page 2 of 2

presented, effective August 1, 2019:

Class Title: Position No. and Incumbent: EBS Implementation Expert-HR/Payroll to Senior Project Manager, Integrated Technology Services

#10995258 – F. Pourzamani

Enterprise Business Systems Functional Expert HR or Payroll or Finance to Systems Expert, Enterprise Resource Planning

#30000098 – R. Edillor #10995229 – B. Roberts #10995265 – J. Collum #10995227 – A. Rodgers #30000096 – H. Nguyen #30000097 – J. DeKoven

3. Establish new classifications and classify new positions as presented, effective October 16, 2019:

New Classification: Salary Plan & Grade: No. of Position(s) Senior Director, Enterprise Project Management Office (EPMO)

Allocated to Grade 053 on the Classified Management Salary Schedule

Classify one (1) new position as such in Enterprise Project Management Office, ITS

Systems Administrator, Enterprise Resource Planning (ERP)


Classify one (1) new position as such in Enterprise Applications, ITS

Manager, Graphics Production


Classify one (1) new position as such in Media & Creative Services, ITS

JOB DESCRIPTION San Diego County Office of Education

Executive Director, Enterprise Applications

Purpose Statement Under the direction of the Assistant Superintendent, Information Technology Services, the Executive Director, Enterprise Applications, directs, plans, coordinates and leads the Enterprise Applications team; provides strategic and operational direction for enterprise-wide business data applications, web-based technologies, Mobile, PeopleSoft applications and Business Intelligence; ensures successful user experience (UX) for applications and oversee successful quality assurance (QA) and release management; and supervises professional and technical assigned personnel. Essential Functions Duties may include, but are not limited to the following:

• Oversees development and supports activities for enterprise-wide business data applications, web-based technologies, Mobile, and PeopleSoft (HCM, Finance, Hyperion and other modules) applications.

• Plans and manages enterprise applications projects, overseeing functional and technical aspects of the implementation effort using effective project management techniques.

• Establishes service management governance, procedures and standards for application development and support to ensure consistent, quality releases.

• Partners with the cyber security team and application development teams to proactively reduce the technological risks in the environment.

• Establishes and maintains relationships with stakeholders to build an applications roadmap that is responsive to the business vision, goals, and overall strategy of the SDCOE.

• Establishes and refines goals, performance, and accountability measures to ensure staff are meeting timelines, working efficiently, and providing high levels of service delivery.

• Provides leadership in streamlining the technology stack required for application development.

• Coordinates information management, business continuity planning, quality assurance, user feedback, document library and collaboration across Integrated Technology Services.

• Manages relationships and negotiations with vendors for enterprise applications. • Represents SDCOE in meetings and conferences as appropriate. • Champions a culture of continuous improvement, accountability, positive team dynamics,

and cross-functional collaboration. • Performs personnel administrative functions (e.g. recruiting, interviewing, hiring,

training, supervising, evaluating, disciplining, recommending termination, providing professional development, etc.) for the purpose of maintaining adequate staffing, enhancing personnel productivity and achieving objectives within budget.

Executive Director, Enterprise Applications Page 2 of 4

Other Functions • Performs other related duties as assigned for the purpose of ensuring the efficient and

effective functioning of the work unit.

Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to perform multiple, highly complex, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions; Specific skill-based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including utilizing pertinent software applications; Planning and managing projects and programs; Overseeing program financial activities; Developing effective working relationships; Preparing and maintaining accurate records; Administering personnel policies and procedures. Strong problem-solving, leadership, team building, and organizational skills.

KNOWLEDGE of principles, practices, techniques, capabilities, and limitations of Enterprise Resource Planning (ERP) system management for administrative, business, and academic functions including function, structure, systems analysis and integration, application design, security protocol, and hardware and software options; is required to review and interpret highly technical information; Write technical materials, and/or speak persuasively to implement desired actions; Analyze situations to define issues and draw conclusions; Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: Enterprise Resource Planning systems (ERP) including financial/accounting, procurement, payroll, and human resource systems; Project management tools and techniques for multi-vendor and multi-platform computer systems; Project accounting and resource allocation techniques; Project risk management and mitigation techniques; Public sector procurement regulations, staffing regulations and accounting principles and practices. ABILITY is required to schedule a number of activities, meetings, and/or events; Customer service focus with an emphasis in problem solving and resolution; Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including executive management; Flexibility is required to independently collaborate with others in a wide variety of circumstances and teamwork; Analyze data utilizing defined but different processes; Operate equipment using a variety of standardized methods;


Ability is also required to work with a significant diversity of individuals and/or groups; work with data of varied types and/or purposes; Utilize a variety of types of job-related equipment; Independent problem solving is required to analyze issues and create action plans; Problem solving with data frequently requires independent interpretation of guidelines; Problem solving with equipment is moderate to significant; Specific ability-based competencies required to satisfactorily perform the functions of the job include: communicating effectively orally and in writing; Working effectively independently and collaborating with teams; Resolving disputes and diffusing tension; Establishing and maintaining effective working relationships; Meeting deadlines and schedules; Working with multiple projects, frequent interruptions, and changing work priorities; Working with detailed information/data and maintaining accurate records; Making presentations; Maintaining confidentiality. Responsibility Responsibilities include: working independently under broad organizational guidelines to achieve unit objectives; managing multiple departments; supervising the use of funds. Utilization of resources from other work units is often required to perform the job's functions. There is a continual opportunity to impact the organization’s services. Working Environment The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment. Experience: Ten (10) years’ experience managing complex computerized business operations.

Experience must include increasingly responsible management level responsibilities for an organization-wide enterprise applications development and support with five (5) years leading complex IT applications projects in non-profit/higher education environment.

Demonstrated experience in full life-cycle project settings for enterprise-wide Oracle PeopleSoft implementation with Oracle PeopleSoft Budgeting, Financials, and Human Resources.

Demonstrated experience with mobile application development and user experience and quality assurance methodologies.

Education: Bachelor’s degree in public administration, computer science, technology management, systems engineering, information technology or related field.


Equivalency: Education and experience equivalent to: a bachelor’s degree in public administration, computer science, technology management, systems engineering, information technology or related field and ten (10) years’ experience managing complex computerized business operations. Experience must include increasingly responsible management level responsibilities for an organization-wide enterprise applications development and support with five (5) years leading complex IT applications projects in non-profit/higher education environment.

Required Testing Certificates

N/A Valid CA Driver’s License Project Management Professional Certification (PMP) or Certified Scrum Master preferred

Continuing Educ./Training Clearances

N/A Criminal Justice Fingerprint/Background Clearance

Drug Test Tuberculosis Clearance

FLSA State: Exempt

Salary Range: Classified Management, Grade 056

Personnel Commission Approved: October 19, 2016

Revised: 1/18; 10/19

Job Description: Printed 10/11/19 Page 1


Executive Director, Enterprise Business System (EBS)

Purpose Statement The job of Executive Director, Enterprise Business System (EBS) is done for the purpose/s of planning, coordinating and managing the county-wide enterprise business system that includes, but not limited to, financial, accounting, payroll, and human resource functions.

Essential Functions • Acts as a key resource for assigned units for the purpose of providing advice and support when

needing assistance in resolving issues, change management and project management. • Collaborates with internal and external personnel (e.g. administrators in the various County Office

departments, school district business and human resources department staff, systems analysts, systems technicians, etc.) for the purpose of coordinating activities and programs, resolving issues and conflicts, and exchanging information.

• Develops a wide variety of documents and presentation materials, independently and/or through delegation to other personnel for the purpose of moving the County Office and its districts toward a shared and defined vision for creating a successful enterprise business system within each district.

• Establishes procedures and protocols for a variety of operations (e.g. configurations, system functionality customization, output validation, etc.) for the purpose of providing written reference and/or conveying information for successful monitoring and maintenance of services.

• Facilitates and participates in a variety of meetings, workshops and committees for the purpose of conveying and/or gathering information, identifying and developing recommendations, providing training, and supporting other staff.

• Monitors systems for data collection, coding and analysis for the purpose of continuously capturing user requirements, mapping and tracking them through to system specifications and configurations as additional needs develop.

• Oversees the continual migration and convergence of various special systems within the facilities and throughout the County's enterprise for the purpose of ensuring the efficient growth and development of productivity for staff, district administrators and Board members.

• Performs personnel administrative functions (e.g. recruiting, interviewing, hiring, training, supervising, evaluating, disciplining, recommending termination, providing professional development, etc.) for the purpose of maintaining adequate staffing, enhancing personnel productivity and achieving objectives within budget.

• Presents information on a variety of topics related to administrative responsibilities (e.g. overview of services, policies and procedures, etc.) for the purpose of providing general information, training and staff development, implementing actions, etc.

• Responds to issues involving staff, conflicts in policies and regulations, data integration, compatibility support, etc. for the purpose of identifying the relevant issues and recommending or implementing a plan of action that will efficiently resolve the issue.

• Serves as liaison with PeopleSoft consultants, school district business personnel, etc. for the purpose of providing leadership and support in the maintenance of a unified, efficient, and fully integrated enterprise business system.


• Tracks system and project status for the purpose of providing progress reports and planning updates for various stakeholder groups.

• Directs organizational change management to support business process change to maximize the functionality of the EBS system, with the intent of improving and enhancing organizational efficiency.

Other Functions • Performs other related duties as assigned for the purpose of ensuring the efficient and effective

functioning of the work unit.

Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities

SKILLS are required to perform multiple, highly complex, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including utilizing pertinent software applications; planning and managing projects and programs; overseeing program financial activities; developing effective working relationships; preparing and maintaining accurate records; and administering personnel policies and procedures. KNOWLEDGE is required to perform advanced math; review and interpret highly technical information, write technical materials, and/or speak persuasively to implement desired actions; and analyze situations to define issues and draw conclusions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: Enterprise Resource Planning systems (ERP) including financial/accounting, procurement, payroll, and human resource systems; project management tools and techniques for multi-vendor and multi-platform computer systems; project accounting and resource allocation techniques; project risk management and mitigation techniques; public sector procurement regulations, staffing regulations and accounting principles and practices. ABILITY is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and consider a number of factors when using equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize a variety of types of job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant. Specific ability based competencies required to satisfactorily perform the functions of the job include: communicating effectively orally and in writing; working effectively independently; resolving disputes and diffusing tension; establishing and maintaining effective working relationships; meeting deadlines and schedules; setting priorities; working with multiple projects, frequent interruptions, and changing work priorities; working with detailed information/data and maintaining accurate records; making presentations; and maintaining confidentiality.

Responsibility Responsibilities include: working independently under broad organizational guidelines to achieve unit objectives; managing multiple departments; supervising the use of funds. Utilization of resources from other work units is often required to perform the job's functions. There is a continual opportunity to impact the organization’s services.


Working Environment The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.

Experience Ten (10) years experience managing complex computerized business operations. Experience must include increasingly responsible management level responsibilities for an organization-wide business operation.

Education Bachelors degree in public administration, technology management, systems engineering, information technology, or related field from a regionally accredited institution of higher learning.

Equivalency Any combination of education and experience equivalent to a bachelors degree in public administration, technology management, systems engineering, information technology, or related field from a regionally accredited institution of higher learning and ten (10) years experience managing complex computerized business operations. Experience must include increasingly responsible management level responsibilities for an organization-wide business operation.

Required Testing Certificates N/A Valid CA Driver’s License

Continuing Educ./Training Clearances N/A Fingerprint Background Check

FLSA State: Exempt


Personnel Commission Approved: October 19, 2016 Revised: 1/31/2018

Senior Project Manager, Integrated Technology Services Page 1 of 3


Senior Project Manager, Integrated Technology Services Purpose Statement Under adminstrative direction, Senior Project Manager, Integrated Technology Services (ITS) is done for the purpose/s of managing and overseeing all phases of the project life cycle from beginning to end, including risk, issue and change management; interacting with staff and management to assist in the creation of project business cases, and the gathering and documentation of functional business requirements; assisting and coordinating the development, support and on-going function of the the Project Management Office. This position will supervise technical and management staff.

Essential Functions

• Responsible in monitoring project portfolio activities to meet project goals and objectives for the division.

• Designs and implements metrics to measure impact, effectiveness, appropriateness, and utility of projects. Measure and report on the effectiveness (dashboards, monthly/quarterly reports, etc.).

• Conducts continuous feedback and socialization efforts with Managers and additional stakeholders, creating a continuous improvement loop.

• Develops project methodology for the purpose of implementing and updating as needed to account for improvements and best practices.

• Collaborates with others for the purpose of implementing and maintaining services and/or programs.

• Communicates ongoing status reports to all involved parties for the purpose of documenting activities and issues, providing general information, and implementation progress.

• Manages and coordinates all aspects of assigned projects from initiations through follow-up analysis (e.g. project plan preparation, establishment of project team, implementation management, communications, reports for management, resources, resource allocation, funds, etc.) for the purpose of providing services within established timeframes and in compliance with related requirements.

• Develops the communications plan and structure for a project for the purpose of ensuring project information flow is comprehensive, timely and informative.

• Maintains a variety of manual and electronic files and/or records for the purpose of providing up-to-date reference and complying with regulatory requirements and established guidelines.

• Manages appropriate project risk, issue and change management procedures and processes for the purpose of ensuring compliance with established guidelines.

• Monitors the project budget (e.g. allocations, track expenditures, adjust schedule of expenditures, etc.) for the purpose of ensuring that expenses are within budget limits and/or fiscal practices are followed.

• Negotiates for resources, funds and time with upper management and executives for the purpose of minimizing project delays, communicating project needs and maintaining awareness at the executive level.

• Participates in meetings, workshops, trainings, and seminars for the purpose of conveying and/or gathering information required to perform functions.


• Presents information to management and team members for the purpose of promoting program, and providing information on the value gained through the use of consistent project management processes.

• Oversees, schedules, and leads project meetings on a daily, weekly and monthly frequency for the purpose of providing general information, identifying issues, developing recommendations, training others, and implementing actions.

• Serves as a resource to less experienced project managers/leaders for the purpose of advising them on the identification and documentation of current practices and mentoring them on the completion of the project life cycle.

• Performs personnel functions (e.g. interviewing, recommending for hire, evaluating, supervising, scheduling, assigning tasks, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel and achieving objectives within budget.




SKILLS are required to perform multiple, technical tasks with a need to occasionally upgrade skills in order to meet changing job conditions; Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including pertinent software applications; Planning and managing projects; Problem-solving and organizational skills; Preparing and maintaining accurate records. KNOWLEDGE is required to read technical information, compose a variety of documents, and/or facilitate group discussions; Analyze situations to define issues and draw conclusions; Specific knowledge based competencies required to satisfactorily perform the functions of the job include: standard business practices; Community resources; District policies and procedures; Post project analysis. Strategic thinking in organizations broad visions and concepts to develop structured plans, actions and measurable metrics to execute plans and deliverables. ABILITY is required to schedule activities and/or meetings; Establish team culture and self-manages in a fast paced and dynamic environment; Demonstrates and use good judgment in line of work; Gather, collate, and/or classify data; Use deductive and inductive reasoning; Use basic, job-related equipment; Flexibility is required to work with others in a wide variety of circumstances; Work with data utilizing defined but different processes;


Operate equipment using defined methods; Ability is also required to work with a diversity of individuals and/or groups; Work with a variety of data; Utilize specific, job-related equipment; Problem solving is required to analyze issues and create action plans; Problem solving with data requires independent interpretation of guidelines; Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; Communicating with diverse groups; Setting priorities; Building collaborative relationships; Working with constant interruptions; Meeting deadlines and schedules.

Responsibility Responsibilities include: working independently under broad organizational policies to achieve organizational objectives; leading, guiding, and/or coordinating others; monitoring budget expenditures. Utilization of resources from other work units is often required to perform the job's functions. There is some opportunity to impact the organization’s services.

Working Environment The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally the job requires 60% sitting, 20% walking, and 20% standing. The job is performed under minimal temperature variations. Experience: Five (5) years of experience in project management, control and monitoring.

Certified Associate in Project Management (CAPM) and/or experience an education organization is desired. Additional project management/leadership experience and/or Project management Professional Certification (PMP)/CAPM may be substituted for education. Two (2) years of experience supervising and evaluating the work of technical staff are required.

Education: Bachelor’s degree in computer science, information systems, business administration or related field.

Equivalency: A combination of education and experience equivalent to a bachelor’s degree in computer science, information systems, business administration or related field, and five (5) years of experience in project management, control and monitoring. Certified Associate in Project Management (CAPM) and/or experience an education organization is/are desired. Additional project management/leadership experience and/or Project management Professional Certification (PMP)/CAPM may be substituted for education. Two (2) years of experience supervising and evaluating the work of technical staff are required.

Required Testing N/A

Certificate Valid California Driver’s License


Project Management Professional Certification (PMP) or Certified Associate in Project Management (CAPM ) preferred.

Continuing Educ./Training Clearances N/A Criminal Justice Fingerprint/Background

Clearance Drug Test Tuberculosis Clearance

FLSA State: Exempt


Personnel Commission Approved: October 2016

Revised: 10/19

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Systems Expert, Enterprise Resource Planning Purpose Statement

Under administrative direction, the Systems Expert, Enterprise Resource Planning, plans, coordinates, and supervises the work of a technical unit responsible for providing systems administration and support for an ERP system, including human resources, payroll, finance, or retirement functions, for the San Diego County Office of Education (SDCOE) and participating school districts and charter schools.

Essential Functions • Maintains expert level application knowledge in multiple ERP Modules to support all job functions. • Compiles and classifies user functional requirements and related data in shared information

management systems used by the project team for the purpose of ensuring that the structure, work flow and content of assigned systems are effectively and efficiently developed.

• Provides requirements to the technical team to ensure system specifications and systems changes meet functional and business requirements.

• Utilizes technical understanding of ERP systems to perform the job function and support other teams (e.g. integration, reporting, process scheduling, Application Engine, coding, etc.)

• Maintains systems (e.g. system tables, application security, system configuration, etc.) for the purpose of ensuring proper system functionality, accuracy of data, and ongoing availability of systems.

• Documents and analyzes business system processes and workflow (e.g. payroll, time and labor, absence management, etc.) for the purpose of identifying needed improvements based on industry standards and business needs.

• Collaborates with districts' system users, implementation experts and outside contractors in specifying system requirements for the purpose of establishing work priorities and schedules, monitoring system/module development and implementation and evaluating system user feedback.

• Provides advanced end user support (e.g. system maintenance, report development, etc.) for the purpose of ensuring proper system usage and maintaining and enhancing existing systems.

• May serve as the liasion between SDCOE, client users, and other agencies and service providers to troubleshoot and resolve system problems related to the enterprise resources planning system.

• Advises COE, school district, and charter school personnel on processes, best practices, and the administration of system features and functions.

• Develops, implements, and monitors project activities to meet project goals and objectives. • Writes, reviews, disseminates, and manages overall project administration documentation. • Facilitates constructive and productive group interaction for the purpose of maintaining group

commitment to goals and objectives which may include coordinating activities of specialized user groups.

• Participates in meetings, workshops and/or trainings for the purpose of conveying and/or gathering information required to perform job functions.

• Researches topics required to manage assignments (e.g. issues, relevant policies, new federal and state statutes, staffing requirements, financial resources, etc.) for the purpose of developing new

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trainings, ensuring compliance with regulatory requirements, securing general information and/or responding to requests.

• Stays current on ERP trends and released functionality through research, training and networking. • Supervises analytical and technical staff as assigned for the purpose of ensuring their department and

individual performance objectives are met. • Tests and/or monitors the testing of developed application software for the purpose of ensuring that

the delivered product matches defined requirements and expected functionality. • Supports the Testing department in test script creation and testing of issue resolutions and

implementation projects, as needed. • Creates training material and lead end user training, as needed.




SKILLS to: Provide excellent customer service to internal and external clients: Operate dynamic and complex office equipment and systems; Plan and manage projects; Problem solve with logical thinking; Prepare and maintain accurate records; Gather, collate and/or classify data; Use job related equipment; Utilize pertinent software applications. KNOWLEDGE of: Enterprise computer and PC applications; Work process analysis techniques; Human resources, payroll or financial business process analysis and modeling; Principles, practices, regulations, and reporting requirements of California public education human resources, payroll or financial functions; Principles and practices of enterprise business system functionality, structure, implementation, analysis and design; Database management and analysis systems, concepts, and usage. ABILITY is required to: Schedule activities, meetings, and/or events; Gather, collate, and/or classify data; and use job-related equipment; Analyze data utilizing defined but different processes; Operate equipment using a variety of standardized methods; Work with a diversity of individuals and/or groups;

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Work with data of varied types and/or purposes; Problem solve is to analyze issues and create action plans; Communicate effectively orally and in writing; Working effectively independently and as part of a team with minimum supervision; Communicate with persons of varied technical knowledge and backgrounds; Establish and maintain effective working relationships; Adapt to changing priorities; Set priorities, meeting deadlines and schedules; Working with detailed information/data; applying logical processes and analytical skills; Maintain confidentiality; Facilitate constructive and productive group interaction; Drawing valid conclusions; Generate a range of alternative solutions and courses of action.

Working Environment The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally the job requires 80% sitting, 10% walking, and 10% standing. The job is performed in a generally hazard free environment.

Experience: Five (5) years experience with managing ERP systems, including two (2) years experience with business process analysis, monitoring data, and resolving related issues for human resources, payroll, finance, or retirement business systems.

Education: Bachelor’s degree in computer science, information systems, data management, or related field.

Equivalency: A combination of education and experience equivalent to a bachelor’s degree in computer science, information systems, data management, or related field, and five (5) years experience with managing ERP systems, including two (2) years experience with business process analysis, monitoring data, and resolving related issues for human resources, payroll, finance, or retirement business systems.

Required Testing Certificates Valid CA Driver’s License Clearances

Criminal Justice Fingerprint/Background Clearance

Drug Test Tuberculosis Clearance

N/A Continuing Educ./Training Maintains Certificates and/or Licenses

FLSA State: Exempt

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Revised: 10/19

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Enterprise Business System Functional Expert - Human Resources or Payroll or

Financial Purpose Statement

The job of Enterprise Business System Functional Expert - Human Resources or Payroll or Financial is done for the purpose/s of participating as a human resources/benefits, payroll or financial expert in an integrated process team to collect and interpret information from systems users for business process analyses documentation of functional specifications, user acceptance testing, business process re-design and system user training and support.

Essential Functions • Administers user acceptance tests for the purpose of capturing results and providing feedback to

implementation experts and outside contractor. • Collaborates with districts' system users, implementation experts and outside contractor in

specifying system requirements for the purpose of establishing work priorities and schedules, monitoring system/module development and implementation and evaluating system user feedback.

• Compiles and classifies user functional requirements and related data in shared information management systems used by the project team for the purpose of ensuring that the structure, work flow and content of assigned systems are effectively and efficiently developed.

• Designs test plans and materials for workshops and in-services for the purpose of assisting trainers and users in understanding system work flow and functionality.

• Develops test data and scenarios, overseeing testing protocols and results for the purpose of verifying and validating output to assess system capability and performance to identify critical issues for resolution.

• Documents and analyzes business system processes and workflow (e.g. payroll, time and labor, absence management, etc.) for the purpose of identifying needed improvements based on industry standards and business needs.

• Facilitate constructive and productive group interaction for the purpose of maintaining group commitment to goals and objectives which may include coordinating activities of specialized user groups.

• Maintains systems (e.g. system tables, application security, system configuration, etc.) for the purpose of ensuring proper system functionality, accuracy of data, and ongoing availability of systems.

• Monitors translation of functional requirement to system specification, modification and enhancement for the purpose of ensuring systems meet identified objective and priorities.

• Participates in meetings, workshops and/or trainings for the purpose of conveying and/or gathering information required to perform job functions.

• Provides advanced end user support (e.g. system maintenance, report development, etc.) for the purpose of ensuring proper system usage and maintaining and enhancing existing systems.

• Researches topics required to manage assignments (e.g. issues, relevant policies, new federal and state statutes, staffing requirements, financial resources, etc.) for the purpose of developing new

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trainings, ensuring compliance with regulatory requirements, securing general information and/or responding to requests.

• Serves as a technical and functional resource to system users for the purpose of providing consultation on the effective and efficient use of systems.

• Supervises analytical and technical staff as assigned for the purpose of ensuring their department and individual performance objectives are met.

• Tests and/or monitors the testing of developed application software for the purpose of ensuring that the delivered product matches defined requirements and expected functionality.




SKILLS are required to perform multiple, technical tasks with a need to occasionally upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating dynamic and complex office equipment and systems; planning and managing projects; problem solving, logical thinking, preparing and maintaining accurate records; scheduling of activities, meetings and or events; gathering, collating and/or classifying data; using job related equipment; and utilizing pertinent software applications. KNOWLEDGE is required to perform algebra and/or geometry; read technical information, compose a variety of documents, and/or facilitate group discussions; and analyze situations to define issues and draw conclusions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: enterprise computer applications; PC applications; work process analysis techniques; human resources, payroll or financial business process analysis and modeling; principles, practices, regulations, and reporting requirements of California public education human resources, payroll or financial functions; principles and practices of enterprise business system functionality, structure, implementation, analysis and design; and database management and analysis systems, concepts, and usage. ABILITY is required to schedule activities, meetings, and/or events; often gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize a variety of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate. Specific ability based competencies required to satisfactorily perform the functions of the job include: communicating effectively orally and in writing; working effectively independently and as part of a team with minimum supervision; communicating with persons of varied technical knowledge and backgrounds; establishing and maintaining effective working relationships; adapting to changing priorities; setting priorities, meeting deadlines and schedules; working with detailed information/data; applying logical processes and analytical skills; maintaining confidentiality; facilitating constructive and productive group interaction; drawing valid conclusions; and generating a range of alternative solutions and course of action.

Responsibility Responsibilities include: working under direct supervision using standardized routines; directing other persons within a department, large work unit, and/or across several small work units; tracking budget

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expenditures. Utilization of some resources from other work units may be required to perform the job's functions. There is some opportunity to significantly impact the organization’s services.

Working Environment The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally the job requires 80% sitting, 10% walking, and 10% standing. The job is performed in a generally hazard free environment.

Experience Job related experience within a specialized field is required. Education Bachelors degree in job-related area. Equivalency Eight years of management experience in human resources/benefits, payroll management

or school finance. Experience must include business process analysis associated with changes in agency wide software application as well as advanced system support activity.

Required Testing Certificates Driver’s License & Evidence of

Insurability

Continuing Educ./Training Clearances Maintains Certificates and/or Licenses

Criminal Justice Fingerprint/Background Clearance Tuberculosis Clearance

FLSA State: Exempt



Senior Director, EPMO Page 1 of 3


Senior Director, Enterprise Project Management Office (EPMO)

Purpose Statement Under administrative direction, the Senior Director, Enterprise Project Management Office (EPMO), directs, plans, and maintains a project management program that provides structure, process, and support to technology projects, including technology acquisition, development, integration, and process re-engineering, and may provide project management expertise and consultation to high-value, non-technology projects.

Essential Functions • Defines, maintains, and implements enterprise project management methodology, including

processes, rules of engagement, tools, metrics, and policies, to ensure optimal drive productivity, quality and business success.

• Develops, tracks, and maintains project/study development timelines (integrated project timelines), project deliverables and milestones; including understanding and communicating inter-dependencies and critical path activities.

• Facilitates and leads team discussions on project/study strategies, short-term and long-term project planning, opportunities for expediting timelines, identification of resource constraints, and proactively identify complex project issues and risks, and assure appropriate escalation.

• Collaborates closely with the Assistant Superintendent, ITS, in ongoing enhancements and development of team processes, structures, and project reporting tools.

• Creates a program and project delivery plan that aligns with customer needs and SDCOE goals. • Manages the overall Enterprise Project Management Office project portfolio. • Ensures integration of projects and adjusts project scope, timing, and budgets as needed, based on the

needs of the business. • Drives cross-functional planning and effective execution through the development and monitoring of

fully integrated, cross-functional, project specific timelines and budgets. • Leads the coordination of project activities and resources across the organization in a manner that

maximizes efficiency and minimizes conflicts. • Directs the creation and support of central project status, documentation, and archive facilities. • Hires, manages and coaches direct reports to drive optimal performance, including balancing program

scope, schedule, and quality across team. • Supports and develops the Enterprise Project Management Office through assessing staffing and skill

requirements, establishing professional development plans, setting goals and expectations with team members, mentoring, and giving feedback on performance.

• Develops or tracks the development of project plans and execution, ensuring stakeholder buy-in and regulatory and legal compliance.

• Ensure the business achieves its business outcomes, managing change effectively, understanding the value of the projects and ensuring the appropriate level of transparency via KPI reporting and other communications.

• Manages meetings and facilitates discussions using meeting management best practices to drive


project strategy, scenario planning, cross-functional communication, timely and effective decision-making, and successful execution of program objectives; develops agendas and summarize key meeting discussions and decisions (meeting minutes).

• Works closely with and builds strong working relationships with cross-functional team members to develop a collaborative team environment.


functioning of the Enterprise Project Management Office.

Job Requirements: Minimum Qualifications Knowledge and Abilities:

KNOWLEDGE of: Project management, principles and practices for planning, scheduling, resource allocation, monitoring and evaluating; Project metrics; Trends analysis; Project accounting, quality control and validation; Communication management; Project management software; Database and operating systems; Internet technologies; Contract and vendor negotiation; Laws and regulations pertaining to managing a diverse workforce. ABILITY to: Customer service focus with an emphasis in problem solving and resolution; Drive decision-making within a multi-disciplinary, matrixed team; Work independently with minimal oversight; Effectively balance the strategic needs of the program with tactical day-to-day activities; Establish and maintain effective working relationships in cross-functional teams that include both technical and non-technical members; Grasp essential elements of a problem and their relationships to draw conclusions; Analyze complex activities and information to help guide decision-making that meets the overall objectives and long-range plans of projects and the organization; Maintain confidentiality as required; Work with multiple projects, frequent interruptions, and changing work priorities; Compile and verify data, and prepare reports as needed; Show poise and control in difficult situations and work well under pressure; Model reasoning and principle in handling ethical dilemmas; Write technical materials, and/or speak persuasively to implement desired actions; Work skillfully with politics and across organizational boundaries;


Working Environment The usual and customary methods of performing the job’s functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally, the job requires 90% sitting, 5% walking, and 5% standing. This job is performed in a generally clean and healthy environment. Experience: Five (5) years of experience in managing complex, enterprise-wide projects, including all

aspects of project planning and execution, in an information technology or educational technology environment, including successful experience with creating and managing accurate integrated project plans/timelines, direct customer commercial management and cross-functional team leadership, and in the use of project software (Microsoft Project, Microsoft SharePoint, PowerPoint and Excel, etc.).

Education: A bachelor's degree in information technology, engineering, management, or a field related to the knowledge and abilities requirements of this classification from an institution of higher learning accredited by a regional accrediting organization. Master’s degree preferred.

Equivalency: A combination of education and experience equivalent to a bachelor's degree in information technology, engineering, management, or a field related to the knowledge and abilities requirements of this classification from an institution of higher learning accredited by a regional accrediting organization, and five (5) years of experience in managing complex, enterprise-wide projects, including all aspects of project planning and execution, in an information technology or educational technology environment, including successful experience with creating and managing accurate integrated project plans/timelines, direct customer commercial management and cross-functional team leadership, and in the use of project software (Microsoft Project, Microsoft SharePoint, PowerPoint and Excel, etc.).

Required Testing Certificates

N/A Valid CA Driver’s License Project Management Professional (PMP) certification preferred

Continuing Education/Training Clearances

As needed to maintain required certifications Criminal Justice Fingerprint/Background Clearance Drug Test

Tuberculosis Clearance

FLSA State: Exempt


Personnel Commission Approved:

Systems Administrator, ERP Page 1 of 3


Systems Administrator, Enterprise Resource Planning (ERP)

Purpose Statement The job of Systems Administrator, Enterprise Resource Planning (ERP) is done for the purpose/s of designing, configuring, maintaining and the administration of various components of the enterprise resource planning ecosystem (Oracle PeopleSoft) to support critical business functions across SDCOE and the County; monitoring the overall health of the system and inventing ways to improve the system; designing security; and serving as the interface between systems DBAs, analysts, users, and developers.

Essential Functions • Analyzes problems/needs, researches possible solutions that could be implemented using existing

functionality, implement, test and present solutions, and recommend customizations as needed. • Troubleshoots system and application issues, as well as complex queries, within the SDCOE

enterprise software space for the purpose of delivering optimal performance and highly available systems.

• Researches, develops, and maintains software and system solutions to common systems and performance issues using approriate development tools such as Application Designer, etc. as directed.

• Designs and maintains system security across all applications and environments, and provide extensive support for security-related matters to internal and external customers.

• Configures PeopleSoft systems components, including Process Scheduler, Integration Broker, Portal structure, and other related applications.

• Provides project management oversight and support as needed. • Conducts research by reviewing system definitions, security setup, program code in Application

Designer, utilizing Oracle's resources, PeopleBooks and PeopleSoft Technical forums. • Collaborates with a variety of internal and external parties for the purpose of maintaining systems

efficiencies. • Deploys the latest releases of software in production that has been tested and approved through

change management, for the purpose of separating of the duties and enhancing security at SDCOE. • Updates and modifes Portal interface utilizing a combination of security settings, system

configuration, development tools and custom HTML and CSS scripts. • Designs and maintains complex workflow modifications and configuration. • Documents system changes and configuration for new functionality. • Analyzes and applies PeopleSoft patches (PeopleTools, PUM, etc.). • Mentors and provides direction to other team members. • Adheres to established security procedures for the purpose the protecting the hardware and data of

SDCOE. • Acts on service tickets for the purpose of providing service and support to clients.


Other Functions • Performs other related SDCOE duties as assigned for the purpose of ensuring the efficient and

effective functioning of the work unit.

Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to: Operate standard office equipment including using pertinent software applications; Facilitate meetings; Plan and manage projects; Apply curriculum and instructional techniques; Prepare and maintain accurate records. KNOWLEDGE of: Maintaining and enhancing computing architectures and environments; Specific PeopleSoft software/programming languages/tools such as:

o Application Designer o Application Engine (AE) o BI Publisher/XML Publisher o Data Mover o Hyperion Planning tool o Integration Broker/Tools o nVision o Oracle (SQL, SQL Developer, SQLPlus) o PeopleCode o PeopleSoft Query Manager o PeopleSoft Security o PeopleTools 8.5x o Process Scheduler o SQR o Tree Manager o Workflow

Microsoft Office Suite; Analytical techniques; Application development; Database and data handling practices; Security practices and procedures.

ABILITY to: Quickly develop a thorough technical and working knowledge of the technical environment of SDCOE and county school districts; Identify and analyze potential system problems and identify mitigation solutions;


Use computer equipment, peripherals and software applications; Make effective technical presentations to individuals and groups; Utilize a variety of software applications and hardware; Work effective independently and as part of a team with minimum supervision; Organize and prioritize work; Exercise appropriate judgment in making decisions; Maintain confidentiality of information; Demonstrate attendance sufficient to complete the duties of the position as required; Complete tasks thoroughly, accurately, and with attention to detail.

Working Environment

The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 60% sitting, 20% walking, and 20% standing. This job is performed in a generally clean and healthy environment. This position may be required to work occasional night and weekend hours to perform system administration, as needed.

Experience: Three (3) years’ experience performing PeopleSoft system administration functions. Education: Bachelor’s degree in computer science, information systems, data management, or a

related field.

Equivalency: A combination of education and experience equivalent to a bachelor’s degree in computer science, information systems, data management, or a related field and three (3) years’ experience performing PeopleSoft system administration functions.

Required Testing Certificates/Credential N/A Valid CA Driver’s License

Continuing Educ./Training Clearances N/A Criminal Justice Fingerprint/Background Clearance Drug Test

Tuberculosis Clearance

FLSA Status: Exempt

Salary Range: Classified Management Grade 038

Personnel Commission Approved: _______________________

Manager, Graphics Production Page 1


Manager, Graphics Production

Purpose Statement Under administrative direction, the Manager, Graphics Production is to oversee all aspects of graphics production: client services, graphic design, production operations, quality assurance, distribution, and promotion of services; responsible for balancing the needs of SDCOE while serving external educational partners (districts, schools, charters and community colleges) ensuring a billing policy that covers SDCOE and cost-effective for educational institutions. Essential Functions • Plans and maintains annual budgets allocations, expenditures, fund balances and related

financial activities for the purpose of ensuring accuracy and within budget limits and/or fiscal practices comply according to established guidelines.

• Evaluates the return on investment on all equipment purchases and determines financial viability and business need.

• Evaluates the Return on Investment (ROI) of all projects and adjusts pricing as necessary to ensure sufficient revenue.

• Regularly review billing structures and policies to meet strategic objectives and ensure costs are sufficient for making decisions and/or taking appropriate action.

• Researches new technologies for the purpose of recommending new systems for improving services for SDCOE and clients.

• Develops bid specifications for equipment and supply procurement. • Ensures proper maintenance of all equipment, including thorough review of all maintenance

agreements to ensure equipment is maintained and cost-effective. • Maintains a culture of excellent customer service and client satisfaction. • Coordinates with vendors to ensure adequate equipment and supplies are available for daily

use. • Provides quotes and communicates with stakeholders to manage expectations regarding

timelines and pricing. • Participates in meetings, workshops, trainings, to convey or gather information required to

perform job function. • Develops and produces marketing materials to make districts aware of the services SDCOE

provides. • Oversees all aspects of graphics production. • Advises clients on options and make recommendations to improve the end product. • Ensures design meets client needs as well as appropriate branding and graphic standards. • Ensures coordination of pre-press, printing, bindery activities, scanning, document storage,

installation and delivery for all department projects.


• Directs and leads the work of the production staff and graphic designers for the purpose of maintaining an efficient production schedule including assessing necessary staffing, enhancing productivity and desired department outcomes.

• Serves as a technical resource for SDCOE staff, districts, and charters for the purpose of ensuring proper and efficient use of SDCOE print resources.

• Performs personnel administrative functions (e.g. training, assigning, evaluating, supervising, coaching, etc.) for the purpose of enhancing efficiency/production of personnel and ensuring the overall quality and safety for Print Shop are achieved.

Other Functions • Performs other related duties as assigned for the purpose of ensuring the efficient and

effective functioning of the work unit. Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to perform multiple, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions; Specific skill-based competencies required to satisfactorily perform the functions of the job include: Operating equipment used in profession; performing standard clerical procedures; Planning and managing projects; Utilizing relevant software; Estimating required resources; Performing standard bookkeeping; Budgeting and forecasting; Preparing and maintaining accurate records; Preparing working drawings; Managing and supervising staff. KNOWLEDGE is required to read technical information, compose a variety of documents and/or facilitate group discussions; Solve practical problems; Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: various position specific information learned on the job; Accounting/bookkeeping principles; Codes/laws/rules/regulations/policies; Concepts of grammar and punctuation; Current and emerging technology; Practicing cultural competency while working collaboratively with diverse groups and individuals. ABILITY is required to schedule activities, meetings and/or events; Gather, collate, and/or classify data; Use basic job-related equipment;


Flexibility is required to work with others in a wide variety of circumstances; Work with data utilizing defined but different processes; Operate equipment using a variety of processes; Ability is also required to work with a wide diversity of individuals; Work with data of varied types and/or purposes; Problem solving is required to analyze issues and create action plans; Problem solving with data requires analysis based on organizational objectives; Problem solving with equipment is moderate; Specific ability-based competencies required to satisfactorily perform the functions of the job include: meeting deadlines and schedules; Working under time constraints; Being attentive to detail; Adhering to safety practices; Communicating with diverse groups; Record keeping techniques; Displaying mechanical aptitude; Setting and maintaining priorities; Working as part of a team; Working with detailed information/data. Responsibility Responsibilities include: Working under limited supervision; using standardized practices and/or methods; directing employees within a department, large work unit and/or across several small work units; directing the use of budgeted funds within a work unit. Utilization of resources from other work units is often required to perform the job functions. Working Environment The usual and customary methods of performing the job functions require the following physical demands: Some lifting, carrying, pushing and/or pulling. Significant fine finger dexterity. Generally, the job requires 40% sitting, 20% walking and 40% standing. The job is performed in a clean atmosphere. Experience: Five (5) years of increasingly responsible experience in a full service printshop,

printing production, or operation of digital graphic design including experience in a lead/supervisory capacity.

Education: A Bachelor’s degree in graphic design or related field. Equivalency: Any combination of education and experience equivalent to a bachelor’s degree in

graphic design or related field and five (5) years of increasingly responsible experience in a full service printshop, printing production, or operation of digital graphic design including experience in a lead/supervisory capacity.


Required Testing Certificates N/A Valid California Driver’s License

Continuing Educ./Training Clearances N/A Criminal Justice Fingerprint/Background

Clearance Drug Test Tuberculosis Clearance

FLSA State: Exempt Salary Range: Classified Management, Grade 044 Personnel Commission Approved: Revised: N/A

6401 Linda Vista Road, San Diego, CA 92111 • 858-292-3622 • www.sdcoe.net


Proposed Class Title: No Change

Current Class Title: Communications Support Assistant

Salary Grade: Classified Support Grade 048

Prepared By: Bill Dowler

PC Meeting Date: 10/16/2019

Effective Date: 07/01/2019

Report Actions:

☐ New Classification ☒ Reclassification of Existing Position ☐ Classification of New Position

☐ Class Description Update ☒ Ratification by Director

INFORMATION SOURCES: Job Description Review Meeting with Chief of Staff Meeting with Assistant Superintendent, Human Resources Meeting with Executive Director, Human Resources BACKGROUND & ANALYSIS: In June 2019, Human Resources staff brought forward a request to reclassify the Communications Support Assistant position from Salary Grade 045 to Salary Grade 048. Among other factors, the reclassification recommendation was made to align the administrative nature of this position with the level of the administrator. Since that time, the level of the administrator has been raised from Chief Communications and Public Relations Officer to Chief of Staff. As a result, the corresponding administrative level for this position has been raised from Administrative Assistant II (Grade 048) to Administrative Assistant III (Grade 052). All other parameters of the position remain unchanged. DEFINITION: Under general supervision, is responsible for the day-to-day operations of the Communications Unit; assists in the planning and execution of the functions and events of the Unit; provides support to the Chief Information Officer in administrative duties and office coordination; and edits and prepares complex and specialized bilingual and biliterate translations from Spanish to English or English to Spanish. INCUMBENTS IMPACTED: There is one (1) position impacted by this change:

• Position 10997244, Coudurier de Ventura, Monica

RECOMMENDATION: Human Resources staff recommends that the Personnel Commission approve the following, effective July 1, 2019:

1. Reclassify position 10997244 and incumbent M. Coudurier de Ventura from Communications Support Assistant, grade 048 to grade 052.



Proposed Class Title: No Change

Current Class Title: Executive Assistant III

Salary Grade: Classified Support Grade 062

Prepared By: Bill Dowler



Report Actions:

☐ New Classification ☒ Reclassification of Existing Position ☐ Classification of New Position

☐ Class Description Update ☒ Ratification by Director

INFORMATION SOURCES: Job Description Review Meeting with Superintendent Meeting with Assistant Superintendent, Human Resources Meeting with Executive Director, Human Resources BACKGROUND & ANALYSIS: In June 2019, Human Resources staff brought forward a request to reclassify the Executive Assistant II position from Salary Grade 058 to Salary Grade 062. This paralleled the salary allocation of the Executive Assistant III position. After further review and discussion with the Superintendent, this move failed to recognize the important leadership role that the Executive Assistant III plays within the Superintendent’s office and as the highest administrative support role within the San Diego County Office of Education. In order to reestablish a classification and compensation model that showcases a clear, tiered progression of administrative support job classes, Human Resources staff recommends reallocating the salary for Executive Assistant III from grade 062 to grade 063. All other parameters of the position remain unchanged. DEFINITION: Under general direction, provides a wide variety of highly specialized, advanced, and confidential clerical and administrative support to the County Superintendent, and leads daily operations and support staff as assigned. INCUMBENTS IMPACTED: There is one (1) position impacted by this change:

• Position 30000107, Enriquez, L.

RECOMMENDATION: Human Resources staff recommends that the Personnel Commission approve the following, effective July 1, 2019:

1. Reclassify position 30000107 and incumbent L. Enriquez from Executive Assistant III, grade 062 to grade 063.


Proposed Class Title: N/A

Current Class Title: Application Architect

Salary Grade: Classified Management Grade 038

Prepared By: Jessica Glover



Report Actions:

☐ New Classification ☐ Reclassification of Existing Position ☐ Classification of New Position

☒ Class Description Update ☒ Ratification by Director

INFORMATION SOURCES: Job Description Review Meeting with Senior Manager, Integrated Applications and Systems BACKGROUND & ANALYSIS: Due to two vacancies in the Application Architect classification, management in ITS has taken this opportunity to update the job description. The changes are limited to updating the type of software knowledge needed to perform the duties of the classification. There is no impact to the scope or complexity of the class description. DEFINITION:

The job of Application Architect is to design and create major aspects of the architecture of an application, including: user interface, middleware and infrastructure; to provide technical leadership to the applications development team; to provide design and code reviews and ensure that uniform enterprise wide application design standards are maintained; and to collaborate with other stakeholders to ensure architecture is aligned with business requirements.

ESSENTIAL FUNCTIONS:

• Evaluate SDCOE applications development needs and apply technical principles and concepts to develop business solutions.

• Create SDCOE application design standards. • Create functional designs and application systems architecture across all technologies and

platforms.

• Design an application’s technical infrastructure, such as specific databases, programming languages, utilities, and testing approaches.

• Determine enterprise-wide architecture platform and technology requirements for applications.

• Analyze procedures and data to develop logical solutions to complex applications programming problems.

Classification Analysis Report Application Architect Page 2 of 2

• Recommend, design, and develop complex applications and supporting hardware and software.

• Monitor quality assurance and security procedures for business applications • Ensure compliance with application design and development policies. • Independently perform complex application development/programming analysis. • Keep up-to-date on emerging application design technologies and methodologies and attend

training classes as necessary.

• Perform complex application analysis, design and development duties. • Evaluate, test, implement, and support new operating systems and hardware. • Evaluate application development practices and create development standards, policies and

procedures.

• Conduct meetings with customers and transform requirements into effective applications. • Provide detailed design and specification documentation for all applications and databases. • Provide project management, oversight, leadership and support. • Represent Information Technology at advisory and user group meetings. • Verify stability, interoperability, portability, security, and scalability of application architecture. • Install, research, test and verify proper functioning of software updates. • Research new features, software and tools. • Generate documentation for staffing and training.

CRITICAL EVALUATION FACTORS:

Definition Essential Functions Scope INCUMBENTS IMPACTED:

• Position 30010704 – T. Tarighati • Position 10998165 – vacant • Position 30008838 - vacant

RECOMMENDATION: Human Resources staff recommends that the Personnel Commission approve the following, effective September 27, 2019:

1. Approve class description updates for the classification of Application Architect, as presented.

Application Architect Page 1 of 3

SAN DIEGO COUNTY OFFICE OF EDUCATION Personnel Commission

CLASS TITLE: APPLICATION ARCHITECT DEFINITION: The job of Application Architect is to design and create major aspects of the architecture of an application, including: user interface, middleware and infrastructure; to provide technical leadership to the applications development team; to provide design and code reviews and ensure that uniform enterprise wide application design standards are maintained; and to collaborate with other stakeholders to ensure architecture is aligned with business requirements.

REPRESENTATIVE DUTIES: This position description is intended to describe the general nature and level of work being performed by the employee assigned to the position. This description is not an exhaustive list of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with the position. Incumbents may be required to perform any combination of these duties. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. ESSENTIAL FUNCTIONS: Evaluate SDCOE applications development needs and apply technical principles and concepts to develop business solutions.

Create SDCOE application design standards.

Create functional designs and application systems architecture across all technologies and platforms.

Design an application’s technical infrastructure, such as specific databases, programming languages, utilities, and testing approaches.

Determine enterprise-wide architecture platform and technology requirements for applications.

Analyze procedures and data to develop logical solutions to complex applications programming problems.

Recommend, design, and develop complex applications and supporting hardware and software.

Monitor quality assurance and security procedures for business applications.

Ensure compliance with application design and development policies.

Independently perform complex application development/programming analysis.


Keep up-to-date on emerging application design technologies and methodologies and attend training classes as necessary.

Perform complex application analysis, design and development duties.

Evaluate, test, implement, and support new operating systems and hardware.

Evaluate application development practices and create development standards, policies and procedures.

Conduct meetings with customers and transform requirements into effective applications.

Provide detailed design and specification documentation for all applications and databases.

Provide project management, oversight, leadership and support.

Represent Information Technology at advisory and user group meetings.

Verify stability, interoperability, portability, security, and scalability of application architecture.

Install, research, test and verify proper functioning of software updates.

Research new features, software and tools.

Generate documentation for staffing and training.

OTHER FUNCTIONS: Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. EDUCATION AND EXPERIENCE:

Experience: Five (5) years of experience in the design, development, and implementation of client server or Web-based applications with the scope of 1000+ users, including three years in ASP.NET Core MVC and three years of experience with SQL and Microsoft SQL Server, Oracle, or DB2.

Education: Bachelor’s degree in computer science, information systems, business administration or related field.

Equivalency: A combination of education and experience equivalent to a bachelor’s degree in computer science, information systems, business administration or related field or extensive technical training, and five (5) years of experience in the design, development, and implementation of client server or Web-based applications with the scope of 1000+ users, including three years in ASP.NET Core MVC and three years of experience with SQL and Microsoft SQL Server, Oracle, or DB2.


SKILLS, KNOWLEDGE, AND ABILITIES: SKILLS are required to perform multiple, technical tasks with a need to occasionally upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including pertinent software applications; planning and managing projects; problem-solving and organizational skills; and preparing and maintaining accurate records.

KNOWLEDGE is required to perform: Principals and practices of application testing, analysis, and security administration; Methods and techniques used to design, develop, test and implement applications; Methods and techniques of evaluating business requirements and developing information systems solutions; Principals and practices of programming languages and operating systems; Project management and reporting; methods and techniques of developing complex application technical manuals and documentation; Microsoft software development best practices; Microsoft ASP.NET Core MVC Framework fundamentals; Visual Studio .NET Development Environments; Structured Query Language (SQL); Database design and development; Microsoft SQL Server 2014 and above; C#; Web API; Azure cloud services; JavaScript; Hyper Text Markup Language (HTML); SQL Server Integration Services (SSIS); Business Objects Enterprise; Microsoft operating systems; Microsoft Office products; Agile software development (SCRUM or Kanban).

ABILITY is required to schedule activities and/or meetings; gather, collate, and/or classify data; and use basic, job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using defined methods. Ability is also required to work with a diversity of individuals and/or groups; work with a variety of data; and utilize specific, job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is limited. Specific ability-based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; communicating with diverse groups; setting priorities; building collaborative relationships; working with constant interruptions; meeting deadlines and schedules. RESPONSIBILITY: Responsibilities include: working independently under broad organizational policies to achieve organizational objectives; leading, guiding, and/or coordinating others; Utilization of resources from other work units is often required to perform the job's functions. There is some opportunity to impact the organization’s services.

WORK ENVIRONMENT: The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally, the job requires 60% sitting, 20% walking, and 20% standing. The job is performed under minimal temperature variations.

Established Approved by the Personnel Commission

Revised FLSA Status Salary Range

9/2016 September 21, 2016

10/2019 Exempt Classified Management Grade 38



Proposed Class Title: Project Specialist, Student Support Services Current Class Title: N/A Salary Grade: Classified Management Grade 035

Prepared By: Jessica Glover PC Meeting Date: 10/16/2019 Effective Date: 10/16/2019

Report Actions: ☒ New Classification ☐ Reclassification of Existing Position ☐ Classification of New Position ☐ Class Description Update ☐ Ratification by Director INFORMATION SOURCES: Job Description Review Meeting with Director, Systems of Support, SS&P BACKGROUND & ANALYSIS: The Student Support Services Unit has been awarded the Learning Communities for School Success Program grant, which will focus on providing additional support services for students in the Juvenile Court and Community Schools (JCCS) Program in the area of absenteeism, restorative practices, and Multi-Tiered Systems of Support (MTSS). The Student Support Services Unit is requesting to add a new position that will provide consultation and technical support to the JCCS program in these areas, including professional development for staff, identifying and developing solutions for program needs, and performing grant administration duties. The duties to be assigned do not currently fit with any existing classification. Therefore, Human Resources is recommending the creation of a new classification to meet the needs of the program. DEFINITION: The Project Specialist, Student Support Services, shall provide technical, specialized, consultative, advisory, and planning services to the alternative education programs operated by the San Diego County Office of Education (SDCOE) to plan, organize, develop, recommend, and evaluate programs, processes, and procedures related to the areas of student support services. ESSENTIAL FUNCTIONS: • Provides ongoing advice, consultation, and training services to the specified project/program

personnel related to chronic absenteeism, Multi-Tiered Systems of Support (MTSS), restorative practices, Positive Behavior Intervention and Support (PBIS), and social-emotional learning.

• Plans, schedules, and arranges for the wide distribution of information regarding in-service trainings, workshops, seminars, conferences, and meetings, and provides training.

• Serves as a liaison between SDCOE, CA Department of Education, professional organizations, and other public and private agencies in the area of responsibility.

Classification Analysis Report Project Specialist, Student Support Page 2 of 2


• Assists in the identification of alternative education program needs and the most