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    PROGRAM EVALUATION ON THE PERFORMANCE OF THE SECRETARYSTASKFORCE ON THE EMPLOYMENT AND ADVANCEMENT OF WOMEN AT THE

    DEPARTMENT OF VETERANS AFFFAIRS CENTRAL OFFICE

    MSA 699 Project Report

    Submitted in Fulfillment of RequirementsFor the Degree of

    Master of Science in Administration(Concentration in Human Resources Administration)

    by______________________

    Project InstructorWilliam Mason Beale Ph.D.

    August 7, 2011

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    Executive Summary

    The intent of this research was to discover if the recommendations provided

    by the Secretarys Taskforce on the Employment and Advancement of Women in the

    Department of Veterans Affairs had an impact on increasing the representation of women at

    the management and Senior Executive Service (SES) level within the Department of

    Veterans Affairs (VA) Central Office. According to a 2003 General Accounting Office (GAO)

    report the VA ranked last among all of the cabinet level agencies for women at the

    management and SES level. Sparked by the GAO report the Secretarys Taskforce on the

    Employment and Advancement of Women in the VA was formed to research barriers and

    provide recommendations to the Assistant Secretary for Human Resources and

    Administration.

    There are several barriers that may play a part in gender disparity at the management

    and SES level within VA. Organizational attitude and culture play a major part in what

    employees deem acceptable and unacceptable social norms and attitudes in the workplace.

    Many women climbing the corporate ladder encounter stereotypes, beliefs that no qualified

    women are available for upward mobility and fear of change. These types of attitudes left

    unchallenged send an unspoken message that this way of thinking is acceptable. Another

    contributor is the lack of training. Training rejuvenates, educates and provides future leaders

    with necessary tools to reach their goals. Unfortunately training and developing others is not

    a priority for many supervisors and managers.

    VAs training policy until recently had not been updated in the past 20 years and there

    are no Department-wide standards or curriculum for training and development of supervisors,

    managers and executives. Establishing department-wide standards would hold senior

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    leadership, supervisors and manager accountable for leading with integrity and

    demonstrating a commitment to an environment that recognizes, trains, and

    promotes women.

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    Table of Contents

    Title Page

    Executive..2

    Table of Contents4

    Chapter I: Definition of the Problem6

    Introduction6

    Problem Statement..6

    Description of Program Inputs and Activities...7

    Research Objective..9

    Operational Indicators.9

    Chapter II: Literature Review10

    Introduction.10

    Women in Leadership...10

    Chapter III: Methodology...21

    Introduction.21

    Chosen Typology..21

    Assumptions...21

    Research....22

    Data Collection...22

    Data Gathering Techniques.23

    Data Analysis and Synthesis.. 24

    Reliability and Validity.. 24

    Scope and Limitations..25

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    Chapter IV: Data Analysis.26

    Introduction.26

    Demography...26

    Objective.26

    Objective Questions..27

    Analysis of Survey Questions Supporting Project Objectives...27

    Chapter V: Summary, Conclusions and Recommendations..36

    Summary36

    Conclusions...36

    Recommendations37

    References...38

    Appendix AVACO Data Sheet..40

    Appendix BVACO Targeted Grade Level Data41

    Appendix CVACO SES Data.42

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    CHAPTER I: DEFINITION OF THE PROBLEM

    Introduction

    In 2003 the Secretarys Taskforce on the Employment and Advancement of Women

    was formed to address the under representation of women in management and at the Senior

    Executive Service (SES) level within the Department of Veterans Affairs (VA) Central Office.

    Sparked by the GAO report and a growing concern of the employment and advancement of

    women the Secretarys Taskforce on the Employment and Advancement of Women in the VA

    was formed to research barriers and provide recommendations to the Assistant Secretary for

    Human Resources and Administration.

    Problem Statement

    A negative organizational attitude toward women in leadership is at the foundation of

    VAs under representation of women in leadership. Many women climbing the corporate

    ladder encounter stereotypes, beliefs that no qualified women are available for upward

    mobility and fear of change. These types of attitudes left unchallenged send an unspoken

    message that this way of thinking is acceptable. Another issue contributing to women being

    under represented is lack of training. Training rejuvenates, educates and provides future

    leaders with necessary tools to reach their goals. Unfortunately training and developing

    others is not a priority for many supervisors and managers. VAs training policy has not

    changed for more than 20 years and there are no Department-wide standards or curriculum

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    for training and development of supervisors, managers and executives. The

    VA also lacks an efficient tracking system, which is needed to provide data

    regarding career development of women and critical to planning workforce diversity.

    Description of the Program Inputs

    In October 2002, the Secretary of Veterans Affairs met with 28 women at the GS-14

    and above grade levels to discuss concerns regarding the employment, training, and

    advancement of women. From that meeting the Assistant Secretary for Human Resources

    and Administration asked senior level officials to nominate participants for the Secretarys

    Taskforce on the Employment and Advancement of Women in the VA. The Task Force was

    mandated to research and obtain best practices from private sector and other agencies; to

    work with professional organizations to further enhance VAs ability to recruit, retain and

    prepare highly skilled women to become future VA executives and identify strategies to

    recognize the accomplishments of women in government.

    Description of Program Activities

    The Task Force was formed October 2002 and had its first meeting in December to

    develop a comprehensive plan that would focus on the current situation, data collection and

    analysis, business case and a plan that could be linked to VAs Strategic Plan.

    The Task Force reviewed VAs current situation and found that although women

    represented 61% of VAs workforce only 37% of those at the GS -13 and above grade levels

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    were women. Essentially the concentration of women within the VA were

    located at the lower GS levels and the positions held by women were support

    positions such as technician, clerk or assistant as opposed to management positions

    predominantly held by men. The Task Force also discovered that more training programs for

    GS-13, GS-14 and GS-15 level positions were needed. Although there were a variety of

    effective administration-level development programs, the VA training policy had not been

    updated in 20 years. There were no Department-wide standards or curriculum for training

    managers and supervisors.

    Performance Criteria

    The standard data used to determine the impact of the Taskforces recommendations is the

    number of women in VAs Central Office promoted and employed at the GS-13, 14, 15 and

    SES level.

    Research Objective

    The objective of this study was to discover if the recommendations provided by the

    Secretarys Task Force on the Employment and Advancement of Women in the VA had an

    impact on increasing the representation of women at the management and SES level within

    the Department of Veterans Affairs Central Office (VACO). The first step was to examine the

    previous data.

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    Research Questions

    1) Were new positions added from 2002 2005?

    2) Was the increase of women 10% or more?

    3) Is the gap between men and women narrower?

    4) Is there a trend among all the grade levels collectively?

    Operational Indicators

    Indicators of the Task Forces impact would be a trend increase in the number of women

    at the GS-13, 14, 15 and/or SES levels over time.

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    CHAPTER II: LITERATURE REVIEW

    Introduction

    The objective of this study was to discover if the recommendations provided by the

    Secretarys Task Force on the Employment and Advancement of Women in the VA

    had an impact on increasing the representation of women at the management and

    SES level in VA. This was the focal point of the literature review. The literature

    review covered a wide-range of resource materials including books, magazines,

    periodicals and web-based information.

    Women in Leadership

    The Office of Personnel Management (OPM, 2006) showed that women made up

    45% of the civilian workforce and 44% of the Federal workforce. Despite the large

    percentage women in the workforce they hold less than 5% of top management jobs in

    the country (Mitra, 2003). The majorities of positions held by women are usually either

    support or staff positions. Women are making great strides professionally by

    successfully building careers in male-dominated industries but there are still many

    barriers that women face in obtaining management and executive level positions.

    Societal attitudes and social norms play a major part in shaping an organizations

    culture. Various areas such as academia, health care and corporations are areas

    where women have difficulties obtaining top-ranking positions (Mitra, 2003). An

    organizations culture can promote or hinder the advancement of women.

    Organizations that do not support efforts to advance women may be fearful that

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    promoting or investing in women will not yield a profitable return due to life

    events such as pregnancy, family responsibilities or uncertainty in a

    womens ability to lead.

    The family dynamics in our society have changed considerably over the past 30

    years and the assumption can no longer be made that a working mother is married. In

    researching the needs of a more diverse workforce Keller (2005) noted that women

    are looking for more flexibility to manage life as well as career in the workplace. As the

    rate of divorce increases and more non-conventional family methods are offered the

    workplace encompasses not only married women with families but single mothers with

    children to care for. Essentially women make career choices based on their family

    care needs (Smithson, Lewis & Dyer, 2004).

    DOL (2006) predicts that women will account for at least 51% of the workforce

    from 2001-2014. In comparison to 30 years ago women comprise a significant portion

    of the workforce today and many companies have been proactive in developing

    initiatives to meet the needs of their changing workforce. Many organizations have

    implemented work/life initiatives such as flexible and other alternative work schedules

    to enable women to succeed. Cultures within CPA firms have changed considerably

    over time. Keller (2005) noted a significant increase in the percentage of women at

    partner levels at some of the nations Top 25 firms. Despite CPA being a historically

    male-dominated profession through education and strategic planning the industrys

    culture has evolved into a more woman-friendly environment.

    The statistics show that women hold a very small percentage of senior academic

    and institutional leadership positions (Todd & Bird, 2000). Due to accepted

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    stereotypes such as women being less aggressive, ambitious or career-

    minded, discrimination has become a part of the social norm and mindset in

    many elite professions. The slow rate of promotions for women in the academic field

    lies heavily in the merit system. The merit system yields many negatives for women in

    the world of academics because the system evaluates the educator s career from the

    beginning to the present for promotions such as having high productivity at the start of

    ones career and less later on in life. Therefore, when a woman decides to take a

    break to care for loved-ones or chooses part-time work over full-time for a certain

    amount of time that break in career produces less than stellar performance results

    (Todd & Bird, 2000). Those results account for a substantial amount of women in the

    academic field who are held to a standard that is skewed in a way that a break in the

    educators career or educating part-time automatically gives a negative connotation.

    Research also shows that while 50% of female educators are the main caregivers in

    their families a mere 4.3% of men are sole caregivers (Todd & Bird, 2000).

    The absence from the job market does not fair well for women according to

    the Bureau of Labor Statistics (BLS). The BLS only measures the earnings of

    full-time not part-time workers according to Stephen Rose, an economist at

    Macro International Inc, and Heidi Hartman, President of the Institute for

    Womens Policy Research (Bernstein, 2004). Women that leave the workforce or

    work part-time lose out in the long run due to less work experience which

    equates to lower pay. Statistics show that of 1,026,000 women in the workforce

    622,000 worked part-time and 404,000 worked full-time while 1.5 million men

    worked full-time and 93,000 worked part-time (Albrechtsen, 2004). Employers

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    tend to believe that part-time workers are less dependable or not as fully

    invested as full-time workers therefore promotion and training opportunities

    become limited as opposed to full-time workers (Smithson, Lewis & Dyer, 2004).

    Social norms weigh heavily in how society as a whole views occupation

    segregation and discrimination. Occupation segregation is one of the leading

    factors in salary inequity. Contrary to belief many women have careers in the

    same occupations as men but the discrepancy comes into play according to

    Mitra (2003) when women hold the lower paying jobs within the same

    occupation. Occupation segregation refers to the distribution of men and women

    across occupations, such that women are case workers and men are highway

    patrol officers (Guy & Newman, 2004).

    Many organizations want to believe that everyone in their organization is paid

    equally but that is usually not the case. During an interview with Multinational

    Monitor Ms. Heidi Hartmann stated that it is common for an entire occupation to

    have a lower pay rate simply because women or minorities commonly hold those

    positions (Closing the Gap, 2003). Those jobs held by women are described as

    pink collar which Henderson (2003) describes as the kinds of work in which

    women are the predominant jobholders and in most cases the pay is less

    because women dominate those particular occupations such as nurses, medical

    technicians, retail sales personnel, secretaries and clerks. According to the

    National Committee on Pay Equity men continue to make nearly $3,800 more in

    the nursing field, which is dominated by females (Hessaramiri & Kleiner, 2001).

    Another dimension of occupation segregation deals with personal traits. The

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    author feels that many pink collar jobs such teachers, nurses etc are paid

    less due to an attitude that women naturally posses the qualities and skills

    in that profession which leads to women being valued for performance and men

    being valued more so for their potential (Thin on Top, 2002).

    Occupation segregation encompasses numerous factors that attribute to pay

    disparity such as low wage pink-collar jobs, job advancement and the downside

    of part-time employment. Though occupation segregation contributes to the

    gender wage gap discrimination is another contributor to the pay gap between

    men and women.

    When dealing with discrimination women encounter biases that have nothing

    to do with skills, education or experience but have more to do with an employers

    preference and the culture of that particular organization. The attitude towards

    women working full-time and part-time across the board varies according to

    industries and organizations but there seems to be a general an implication

    about male versus female traits and whether those traits enhance or hinder job

    performance and the value that society places on those characteristics. Society

    views tough, competitive and aggressive qualities as masculine in nature and

    within many top management positions possessing those qualities are rewarded

    (Thin on Top, 2002). With that being said women that tend to posses those traits

    are caught in a catch 22 because tough aggressive women are sometimes

    viewed as cold, unapproachable or rude. The sentiment early on according to

    Kanter was that women worked well in the office because women radiated

    agreeableness and courtesy in the office (Guy & Newman, 2004) and although

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    women have moved into more male-dominated industries that sentiment is

    still present today.

    Discrimination is another barrier that women face in the workplace.

    Discrimination comes in many forms in how it pertains to the gender wage equity.

    Some of the most common forms of discrimination are pay, job assignment,

    promotion and compensation (Yoo, 2003). Discrimination among women in the

    workplace is very common but difficult to prove without proper documentation

    and reliable data. Hartmann found that 9 to 13 percentage points of pay disparity

    is due to discrimination (Hessaramiri & Kleiner, 2001).

    Many felt that the Equal Pay Act of 1963 would solve the wage gap because it

    clearly states that you cant pay a man and a women different wages for the

    same job but it didnt according to Hartmann who also felt that women are

    discriminated through promotion, assignment and comparable worth (Closing the

    Gap, 2003).

    Women that are qualified through specific job skills, experience and education

    and are able to enter the more male-dominated occupations there seems to be

    another barrier waiting in wings for them as they try to advance in their

    occupations through promotions. Promotions can be just as difficult to obtain as

    the career but having a career does not guarantee success. A successful career

    is created by a series of opportunities that demonstrate skills that are valued by

    the organization. Promotions can be a sign of a job well done or can serve as a

    reward that the person is doing well and has the potential to do more in a more

    advanced or specialized capacity. Career advancement in the area of sales and

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    other occupations where promotion is based on productivity or some type of

    quantifiable variable is ideal for women but there are still occupations that

    have performance systems in place that make it extremely difficult for women to

    move up the career ladder.

    Although women are under-represented in the academic field there are areas

    that are improving such as the economic profession. Research shows the gap

    narrowing in economics partly because promotion prospects vary across

    institutions and over time (McDowell, Singell & Ziliak, 1999). Institutions that

    have decided to modify or reevaluate certain aspects of their tenure program

    have taken an active role in breaking down stereotypes and providing additional

    avenues for promotion.

    The Federal government also assessed their level of discrimination with

    establishing the U.S Merit Systems Protection Board (MSPB), which was

    designed to determine whether minorities and nonminorities have equal access

    to federal jobs (Ingkapattanakul & Kleiner, 2001, p. 14). The federal, public and

    private sectors all have some form of discrimination in the workplace. This is

    evident in the number of organizations constantly being sued. The terms of the

    discrimination are very vague in nature and sometimes difficult to prove but an

    understanding of wage and labor laws aid in deciphering what is legal and what

    is illegal. The Office of Federal Contract Compliance Programs (OFCCP) is part

    of the U.S. Department of Labor's Employment Standards Administration

    recovered $80 million dollars in 2000 for financial settlements for victims of

    workplace discrimination (Hessaramiri & Kleiner 2001).

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    In 2003 71.6 million men had a median weekly earning of $683 while

    62.9 million women earned $517 (Henderson, 2003). With those figures

    growing there is a definite need to identify, evaluate and address factors

    contributing to the wage gap. This topic has become a major interest in many

    studies and industry and organizational gender stereotypes seem to be another

    factor that influences advancement opportunities for women. Despite societys

    dismissal that stereotypes do not influence career advancement there are still

    negative connotations associated with women in leadership positions. More

    male-dominated industries feel that women are caregivers by nature and the

    drive and determination needed for success is just not evident. In order to break

    through stereotypes and move forward organizations need to reevaluate the

    criteria used to evaluate work performance. With family dynamics and society

    changing employers face new challenges in a job market that is becoming more

    diverse.

    The Federal Government has several different pay systems. The General

    Schedule (GS) is the largest pay system. It covers most white-collar jobs and

    consists of 15 numerical grade levels and their corresponding salaries. The

    Federal Wage System (WG) pay system covers blue- collar jobs in apprentice

    and journeyman trades and crafts occupations. The Senior Executive Schedule

    (SES) covers high level managerial and supervisory positions (Basics of Federal

    Government Jobs, 2006).

    The Federal government has recognized the need for improved methods to

    track and support a more diverse workforce than in years past. According to an

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    OPM report to the Congress in 2002 women in the Federal government

    represented 69% but when that number was broken down into grade-levels

    a decline starting at the GS-5-8 level at 66.7% slipped to 25.1% at the SES level

    (FEORP, 2002).

    Agencies can bridge the gap by taking advance of the United States

    Department of Agriculture (USDA) Graduate School that offers various

    leadership programs. The USDA sponsored Aspiring Leader Program (ALP)

    prepares federal employees at the GS 5-7 levels for positions as team leaders,

    supervisors, and managers. The Executive Leadership program (ELP) provides

    individuals at the GS 11-13 levels who have little or no supervisory experience

    residential training, developmental work experiences and exposure to help

    potential leaders move to a higher level.

    The Senior Executive Service Candidate Development Program (SESCDP) is

    another program that VA uses. SES represents executive level positions which

    serve in the key positions just below the top Presidential appointees. SES

    members are the major link between these appointees and the rest of the

    Federal work force. They operate and oversee nearly every government activity

    in approximately 75 Federal (OPM, 2006). Qualified applicants within civil

    service at the GS-14 and 15 level can apply and if accepted are provided with 12

    24 months of intensive training, developmental experiences, formal courses

    and seminars. Due to the rigorous and competitive selection process SESCDP

    only accepts applications every 2 years. Enrollment into those programs is costly

    and usually requires the applicant to be nominated by their first-line supervisor.

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    Programs like ALP and SESCDP are valuable to organizations that

    understand the importance of giving future leaders opportunities to excel.

    Many government agencies have taken the initiative to develop and

    implement mentoring programs. Mentoring offers organizations as well as

    employees the benefit of receiving appropriate training and the opportunity for

    organizations to maximize on those skills for the betterment of the organization.

    Mentors help to build professional identities, provide access to developmental

    opportunities and serve as source for professional feedback.

    The Department of Health and Human Services (HHS) and Agency for Toxic

    Substances and Disease Registry (ATSDR) developed a mentoring program in

    1995. Once a year, there is an opportunity for employees to apply as mentees

    (chosen by lottery) and to volunteer as mentors; 2002 the program matched 33

    women and 3 men mentees with mentors (FEORP, 2002).

    Although there are more women needed at the senior level in order to provide

    mentorship to other aspiring women, men can serve as mentors for women too.

    Management must keep in mind that establishing mentorships with women that

    some men may be apprehensive that the relationship could be perceived as

    sexual or that he may only want to serve as a mentor to women who have proven

    themselves professionally. These concerns like so many other issues in the

    workplace should be addressed head on in the workplace by educating and

    providing guidance when needed. The rate at which people are retiring and the

    increasing presence of women in the workforce is inevitable.

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    Although the representation of women at the SES level within VA was

    below average (17.2%) according to General Accounting Office (GAO)

    report, Enhanced Agency Efforts Needed to Improve Diversity as the Senior

    Corps Turns Over, the representation of women VA-wide is well over 50%.

    Analysts say that nearly half of the one-point-six million employees in the

    federal sector will be eligible to retire by 2008 (AKL, 2005). VA faces losing more

    than one third of their workforce due to retirement; therefore the opportunity for

    another generation of women to reach senior-level positions is achievable.

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    CHAPTER III: METHODOLOGY

    Introduction

    The methodology used in this study was a tool to assist in assessing the

    effectiveness of the Task Forces recommendations. This chapter describes the

    research strategy, data collection methods, rational survey, and the method of

    analysis.

    Chosen Typology

    The chosen typology is a Program Evaluation.

    Assumptions

    This study assumes that the leadership within VA is committed to

    implementing the recommendations provided by the Secretarys Taskforce on the

    Employment and Advancement of Women in the Department of Veterans Affairs

    and that the Taskforce was effective increasing the number of women at the

    management and SES level within VA.

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    Research

    The research focused primarily on the effectiveness of the Secretarys Task

    Force in bolstering the under representation of women in management and SES

    level positions within in VA. A data collection sheet was utilized to record

    statistical data of the number of women at the GS-13, 14, 15 and SES level

    within VAs central office. Written permission for the study was obtained from the

    Workforce Information System Team (WIST) director.

    Data Collection

    The following programmatic data was obtained from VAs Office of Human

    Resource Management and Labor Relations:

    - Demographic data such as the number of number of men and women at

    the GS-13, 14, 15 and SES level. The purpose was to determine the

    number of men and women at each level for a 5-year period.

    - Supporting documentation such as the Task Forces executive summary,

    business case, best practices, mission statement and VAs strategic plan

    were obtained. The purpose was to determine current initiatives, policies

    and procedures previously implemented.

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    Data Gathering Techniques

    As previously stated, a data collection sheet was used to obtain data

    necessary for this research. The targeted population was men and women

    within VAs Central Office (VACO) location, which encompasses 11 staff

    organizations and 5 staff offices. Historical data was extracted for a 5-year

    period from 20002005. The population was identified via VAs Personnel and

    Accounting Integrated Data System (PAID). Only this population was utilized; it

    numbered approximately 3,700 employees. The reason for selecting this

    population was because VACO had a better representation of all General

    Schedule (GS) and Senior Executive Service (SES) levels.

    The PAID system was utilized to extract the number of men and women at

    the GS 13, 14, 15 and SES level from 2000 -2005. The raw data was sorted on

    a data sheet. From that information percentages were calculated for each grade

    and a bar graph was used to graph frequencies for certain data in discrete

    groups. Each graphs title represented a Federal grade level. The grouped

    data axis or the X-axis represented years 2000 2005 while the frequency data

    axis or Y-axis measured the number of men and women in each grouped data.

    There are two bars for each data group representing the number of men and

    women at that particular grade level at that time.

    Before data collection began, approval was obtained from the Office of

    Human Resources Management & Labor Relations (OHRM), Workforce

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    Information Systems Team (WIST) and the proper authorities within Central

    Michigan University.

    Trend analysis was used to analyze aggregate data over time. Each bar

    graph represented a grade level. Grade levels 13, 14, 15 and SES were used.

    Two bars were used to represent the number of men and women at a particular

    grade from 2000- 2005. The last bar graph represented only women and the

    grouped data contains 4 bars each representing a different grade at a specific

    time.

    Data Analysis and Synthesis

    As previously stated in Chapter I, the objective was to determine if the

    number of women increased based on aggregate trend data analysis after the

    Taskforces implementations. Grades that showed little or no increase for

    women in comparison to their male-counter parts were identified and used to

    develop recommendations for corrective action.

    Reliability and Validity

    When analyzing aggregate data it is important for the data source or system

    used to be valid and reliable. Organizations use human resources systems

    (HRIS) to input personnel information, actions and extract that data for reporting

    purposes. VA uses Personnel and Accounting Integrated Data System (PAID).

    PAID is valid for extracting specific personnel data for various types of human

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    resources reports and analyses but may lack some reliability due to human

    and system errors.

    Scope and Limitations

    This study focused on the under-representation of women at the management

    and executive levels. The scope of the research focused on men and women

    within the Federal General Schedule (GS) at the GS-13, 14, 15 and SES within

    VACO for a five year time period. GS-15 and SES level positions carry

    supervisory responsibilities. Grade GS-13 and GS-14 may or may not carry

    supervisory responsibilities depending on the occupation and location. This

    study did not include management positions under wage grade (WG) or VAs

    Title 5 or 38 systems. The researcher had permission to request from WIST

    specific personnel information from PAID.

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    CHAPTER IV: DATA ANALYSIS

    Introduction

    This chapter contains a summary of the collected data and its technical

    interpretation. It addressed the problem statement and the opportunities to

    improve the representation of women in management and executive level

    positions within VACO.

    Demography

    A data sheet was developed and used to sort historical data of over 3,700

    VACO employees. The researcher focused on the number of men and women at

    grade levels GS-13, 14, 15 and SES. Only the population within VACO was

    utilized for this research. VACO encompasses 5 staff offices and 11 staff

    organizations.

    Objective

    The objective of this research study was to discover if the recommendations

    provided by the Secretarys Task Force had an impact on increasing the

    representation of women at the management and SES level within the

    Department of Veterans Affairs Central Office (VACO).

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    Objective Questions

    The following research questions covered this analysis by looking at the

    relevant data in the form of a statement.

    1) Were new positions added from 2002 2005?

    2) Was the increase of women 10% or more?

    3) Is the gap between men and women narrower?

    4) Is there a trend among all the grade levels collectively?

    Analysis of Research Questions Supporting Project Objectives

    The job positions analyzed consisted of four grade levels: GS-13, GS-14,

    GS-15 and SES. Grade level GS-13 represented a position with or without

    supervisory authority serving as a team leader or expert in their field. Grade

    level GS-14 represented a position with or without supervisory authority serving

    as a team leader the capacity of acting director. Grade GS-15 represented a

    position with supervisory authority serving as a service director. SES

    represented executive level positions that serve in key positions just below the

    top Presidential appointees. Each research question was addressed at each

    grade level. Question one addressed how adding new jobs may affect the data.

    Question two addressed the representation of women over time. Question three

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    addressed equity between men and women and question four addressed

    trends among the different grade levels.

    Graphs were used to represent the data. Using research questions as a

    premise to address trend and future projections were used as results for data

    analysis. The findings were identified and used to develop recommendations for

    corrective action.

    GS-13 Supervisory and Non-Supervisory. Research questions number

    one, two and three were associated with this grade level.

    Question 1Were new positions added from 20022005. The number of new

    positions at this level increased 14%. In 2002 there were 1231 positions at the GS-13

    level. By 2005 a total of 203 had been added to this grade level with women obtaining

    over 50% of those new positions. The number of added positions led to more

    opportunities being available and obtained by women.

    Question 2Was the increase of women 10% or more. Women represented

    47.8% in 2002. By 2005 women represented 48.7%. In a four year period the number

    of women increased by less than 1%. Although there was not a significant increase in

    the number of women, the starting percentages are well above 40%, which is an

    acceptable representation of women within the workforce.

    Question 3Is the gap among men and women narrower . Women represented

    47.8% while men represented 52.2% with a gap of 4.4% in 2002. Women

    represented 48.7% while men represented 51.3% with a gap of 2.6% in 2005.

    Although the gap decreased by a small amount overall equity among men and women

    at this grade level is high and continues to increase.

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    GS-13

    642589

    697

    612

    686649

    735699

    0

    100

    200

    300

    400

    500

    600

    700

    800

    2002 2003 2004 2005

    Men

    Women

    Figure 3: Grade level 13

    GS-14 Supervisor and Non-Supervisory. Research questions number one, two

    and three were associated with this grade level.

    Question 1Were new positions added from 2002 2005. The number of new

    positions at this level increased 15%. In 2002 there were a total of 911 positions at

    the GS-14 level. By 2005 a total of 166 had been added to this grade level with

    women obtaining over 78% of those new positions. Although a slightly smaller

    number of positions were added at this grade level woman accounted for more than

    75% of the new positions which demonstrated that women are taking advantage of

    opportunities afforded them.

    Question 2Was the increase of women 10% or more. Women represented

    36.4% in 2002. By 2005 women represented 42.98%. In a four-year period the

    number of women increased 6.5%. Although the increase was less than 10% the

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    increase the 2005 percentage is above 40%, which is an acceptable

    representation of women within the workforce.

    Question 3Is the gap among men and women narrower. Women represented

    36.44% while men represented 63.55% with a gap of 27.11% in 2002. Women

    represented 42.98% while men represented 57.01% with a gap of 14.03% in 2005.

    Although the gap was larger in 2002 by 2005 women had obtained more positions at

    this grade level, therefore narrowing the gap by 10% and increasing the equity.

    GS-14

    579

    332

    587

    397

    616

    460

    614

    463

    0

    100

    200

    300

    400

    500

    600

    700

    2002 2003 2004 2005

    Men

    Women

    Figure 2: Grade level 14

    GS-15 Supervisor. Research questions number one, two and three were

    associated with this grade level.

    Question 1Were new positions added from 2002 2005. The number of new

    positions at this level increased 10%. In 2002 there were a total of 347 positions at

    the GS-15 level. By 2005 a total of 42 had been added to this grade level with women

    obtaining over 59% of those new positions. Although less than 50 new positions were

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    added in a four year period, the workforce for this grade level is half the size

    of a GS-14 workforce yet, woman still obtained more than 50% of the new

    positions.

    Question 2Was the increase of women 10% or more. Women represented

    29.97% in 2002. By 2005 women represented 33.16%. In a four-year period the

    number of women increased 3.2%. As the grade level increases the number of

    opportunities decrease considerably therefore women are not represented with higher

    percentages to begin with but an increase is visible.

    Question 3Is the gap among men and women narrower. Women represented

    29.97% while men represented 70.02% with a gap of 40.05% in 2002. Women

    represented 33.16% while men represented 66.83% with a gap of 33.67% in 2005. At

    this level there is a smaller workforce and fewer positions available. With a gap of

    over 30% in 2005 it decreased 6.5% which is small but evidence that equity is

    increasing.

    GS-15

    243

    104

    255

    119

    257

    118

    260

    129

    0

    50

    100

    150

    200

    250

    300

    2002 2003 2004 2005

    Men

    Women

    Figure 15: Grade level 15

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    SES Senior Executive level. Research questions number one, two and

    three were associated with this grade level.

    Question 1Were new positions added from 2002 2005. In 2002 there were a

    total of 119 positions at the SES level. By 2005 the positions decreased to 118,

    therefore there were no new positions to obtain. The numbers of positions at this level

    are more constant with few opportunities for newly created positions.

    Question 2Was the increase of women 10% or more. Women represented

    17.64% in 2002. By 2005 women represented 23.72%. In a four year period the

    number of women increased by 6.08%. Women are not represented with higher

    percentages at this level but an increase of 6% shows a steady trend for women

    possibly representing 30% of the SES workforce by 2009.

    Question 3Is the gap between men and women narrower. Women

    represented 17.64% while men represented 82.35% with a gap of 64.71% in 2002.

    Women represented 23.72% while men represented 76.27% with a gap of 52.55%

    in 2005. Although the gap is larger than any other grade level the gap decreased

    10% over a four-year period and despite the smaller workforce and a position

    being eliminated the equity increased.

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    SES

    98

    21

    95

    24

    88

    27

    90

    28

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90100

    2002 2003 2004 2005

    Men

    Women

    Figure 4: SES level

    Women at each grade level. Research question four is associated with trends among

    the grade levels.

    Question 4Is there a trend among all the grade levels collectively. As the grade

    level increases the number of positions decreases. The percentage of women at

    one particular grade level continued to increase from year to year but the

    percentage of women at a particular grade level decreased as the grade

    increased. There is more equity at the GS-13 and GS-14 grade level and

    transitioning from the GS-14 to the GS-15 level appeared to pose the most

    difficulty for women with a 9.8% decrease in 2005.

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    Women

    589

    332

    104

    21

    612

    397

    119

    24

    649

    460

    118

    27

    699

    463

    129

    280

    100

    200

    300

    400

    500

    600

    700

    2002 2003 2004 2005

    GS-13

    GS-14

    GS-15

    SES

    Figure 5: All grade levels for women

    Figure 6, 7, 8 provide a summary of research questions one through four for

    each grade level. Conclusions and recommendations will be addressed in

    Chapter 5.

    Were new positions added from 2002 2005? 2002 2005 Positions

    GS-13 1231 1434 203

    GS-14 911 1077 166

    GS-15 347 389 42

    SES 119 118 -1

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    Figure 6: New positions

    Was the increase in the number of women 10% or more? 2002 2005 % increase

    GS-13 47.84% 48.74% >1%

    GS-14 36.44% 42.98% 6.54%

    GS-15 29.97% 33.16% 3.19%

    SES 17.64% 23.72% 6.08%

    Figure 7: Percentage increase

    Is the gap between men and women narrower? 2002 2005 Gap decrease

    GS-13 4.4% 2.6% 1.8%

    GS-14 27.1% 14.0% 13.1%

    GS-15 40.1% 33.7% 6.4%

    SES 64.7% 52.6% 12.1%

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    CHAPTER V: SUMMARY, CONCLUSIONS, AND RECOMMEDATIONS

    Summary

    The intent of this research was to discover if the Secretarys Taskforce on the

    Employment and Advancement of women was effective. The analysis examined

    demographic data and aggregate data targeting VAs Central Office location.

    Historical data was extracted to research grade levels GS-13, 14, 15 and SES

    over a five year time period.

    This program evaluation demonstrated that the Secretarys Taskforce was

    effective by providing recommendations that increased the representation of

    women at the management and SES levels within VACO. After analysis of the

    data results and research questions, the number of jobs and women at each

    grade level increased and the gap between men and women decreased from

    2002 2005.

    Conclusions

    After reviewing the data collected in the program evaluation, it is concluded

    that the Secretarys Taskforce was effective in increasing the number of women

    at the management and SES level within VACO. There were some assumptions

    made before the study was conducted. This study assumes that the leadership

    within VA is committed to implementing the recommendations provided by the

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    Secretarys Taskforce on the Employment and Advancement of Women in

    the Department of Veterans Affairs and that the Taskforce was effective

    increasing the number of women at the management and SES level within VA.

    Recommendations

    Several recommendations can be drawn from this study. Although an initial

    study was done, a more in depth study should be conducted to monitor and

    evaluate spikes and declines over a period of time. Data supporting this type of

    study should be extracted and reviewed on an annual basis and researched and

    analyzed to develop strategies to addresses weaknesses every two years over a

    five-year period. To understand gender disparity within VA it is would be

    necessary to broaden the scope of the study to include demographics such as

    occupation, education, location and other grade levels under different pay

    systems.

    Conducting another study would also give those in senior leadership positions

    concrete data that current policies and programs have been effective increasing

    diversity or that those efforts need to be reevaluated, updated or eliminated to

    support the organizations commitment to diversity excellence.

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    References

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    Appendix A

    VACO Data Sheet

    DATA SHEETGS-132000 2001 2002 2003 2004 2005

    Men 195 637 642 697 686 735

    Women 183 578 589 612 649 699

    TOTAL 378 1215 1231 1309 1335 1434%Women 48.4% 47.57% 47.84% 46.75% 48.61% 48.74%

    GS-14

    2000 2001 2002 2003 2004 2005

    Men 161 534 579 587 616 614

    Women 118 289 332 397 460 463

    TOTAL 279 823 911 984 1076 1077%Women 42.29% 35.11% 36.44% 40.34% 42.75% 42.98%

    GS-15

    2000 2001 2002 2003 2004 2005

    Men 92 237 243 255 257 260

    Women 48 89 104 119 118 129

    TOTAL 140 326 347 374 375 389%Women 34.28% 27.30% 29.97% 31.81% 31.46% 33.16%

    SES

    2000 2001 2002 2003 2004 2005

    Men 26 95 98 95 88 90

    Women 7 21 21 24 27 28

    TOTAL 33 116 119 119 115 118

    %Women 21.21% 18.10% 17.64% 20.16% 23.47% 23.72%

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    Appendix B

    VACO Targeted Grade Level Data

    GS 13, 14 AND 15 POSITIONS

    HELD2000 THRU 2005CENTRAL OFFICE ONLY

    JOB NAME=PT06083

    YEAR GRADEGENDERM F

    2000 13 195 18314 161 11815 92 48

    2001 13 637 57814 534 28915 237 89

    2002 13 642 58914 579 33215 243 104

    2003 13 679 61214 587 39715 255 119

    2004 13 686 64914 616 46015 257 118

    2005 13 735 69914 614 46315 260 129

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    Appendix C

    VACO SES Data

    SES POSITIONS HELD2000 THRU 2005

    JOBNAME=PT06075

    YEAR GENDERM F

    2000 26 72001 95 212002 98 212003 95 242004 88 272005 90 28