sample project 2011
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PROGRAM EVALUATION ON THE PERFORMANCE OF THE SECRETARYSTASKFORCE ON THE EMPLOYMENT AND ADVANCEMENT OF WOMEN AT THE
DEPARTMENT OF VETERANS AFFFAIRS CENTRAL OFFICE
MSA 699 Project Report
Submitted in Fulfillment of RequirementsFor the Degree of
Master of Science in Administration(Concentration in Human Resources Administration)
by______________________
Project InstructorWilliam Mason Beale Ph.D.
August 7, 2011
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Executive Summary
The intent of this research was to discover if the recommendations provided
by the Secretarys Taskforce on the Employment and Advancement of Women in the
Department of Veterans Affairs had an impact on increasing the representation of women at
the management and Senior Executive Service (SES) level within the Department of
Veterans Affairs (VA) Central Office. According to a 2003 General Accounting Office (GAO)
report the VA ranked last among all of the cabinet level agencies for women at the
management and SES level. Sparked by the GAO report the Secretarys Taskforce on the
Employment and Advancement of Women in the VA was formed to research barriers and
provide recommendations to the Assistant Secretary for Human Resources and
Administration.
There are several barriers that may play a part in gender disparity at the management
and SES level within VA. Organizational attitude and culture play a major part in what
employees deem acceptable and unacceptable social norms and attitudes in the workplace.
Many women climbing the corporate ladder encounter stereotypes, beliefs that no qualified
women are available for upward mobility and fear of change. These types of attitudes left
unchallenged send an unspoken message that this way of thinking is acceptable. Another
contributor is the lack of training. Training rejuvenates, educates and provides future leaders
with necessary tools to reach their goals. Unfortunately training and developing others is not
a priority for many supervisors and managers.
VAs training policy until recently had not been updated in the past 20 years and there
are no Department-wide standards or curriculum for training and development of supervisors,
managers and executives. Establishing department-wide standards would hold senior
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leadership, supervisors and manager accountable for leading with integrity and
demonstrating a commitment to an environment that recognizes, trains, and
promotes women.
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Table of Contents
Title Page
Executive..2
Table of Contents4
Chapter I: Definition of the Problem6
Introduction6
Problem Statement..6
Description of Program Inputs and Activities...7
Research Objective..9
Operational Indicators.9
Chapter II: Literature Review10
Introduction.10
Women in Leadership...10
Chapter III: Methodology...21
Introduction.21
Chosen Typology..21
Assumptions...21
Research....22
Data Collection...22
Data Gathering Techniques.23
Data Analysis and Synthesis.. 24
Reliability and Validity.. 24
Scope and Limitations..25
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Chapter IV: Data Analysis.26
Introduction.26
Demography...26
Objective.26
Objective Questions..27
Analysis of Survey Questions Supporting Project Objectives...27
Chapter V: Summary, Conclusions and Recommendations..36
Summary36
Conclusions...36
Recommendations37
References...38
Appendix AVACO Data Sheet..40
Appendix BVACO Targeted Grade Level Data41
Appendix CVACO SES Data.42
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CHAPTER I: DEFINITION OF THE PROBLEM
Introduction
In 2003 the Secretarys Taskforce on the Employment and Advancement of Women
was formed to address the under representation of women in management and at the Senior
Executive Service (SES) level within the Department of Veterans Affairs (VA) Central Office.
Sparked by the GAO report and a growing concern of the employment and advancement of
women the Secretarys Taskforce on the Employment and Advancement of Women in the VA
was formed to research barriers and provide recommendations to the Assistant Secretary for
Human Resources and Administration.
Problem Statement
A negative organizational attitude toward women in leadership is at the foundation of
VAs under representation of women in leadership. Many women climbing the corporate
ladder encounter stereotypes, beliefs that no qualified women are available for upward
mobility and fear of change. These types of attitudes left unchallenged send an unspoken
message that this way of thinking is acceptable. Another issue contributing to women being
under represented is lack of training. Training rejuvenates, educates and provides future
leaders with necessary tools to reach their goals. Unfortunately training and developing
others is not a priority for many supervisors and managers. VAs training policy has not
changed for more than 20 years and there are no Department-wide standards or curriculum
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for training and development of supervisors, managers and executives. The
VA also lacks an efficient tracking system, which is needed to provide data
regarding career development of women and critical to planning workforce diversity.
Description of the Program Inputs
In October 2002, the Secretary of Veterans Affairs met with 28 women at the GS-14
and above grade levels to discuss concerns regarding the employment, training, and
advancement of women. From that meeting the Assistant Secretary for Human Resources
and Administration asked senior level officials to nominate participants for the Secretarys
Taskforce on the Employment and Advancement of Women in the VA. The Task Force was
mandated to research and obtain best practices from private sector and other agencies; to
work with professional organizations to further enhance VAs ability to recruit, retain and
prepare highly skilled women to become future VA executives and identify strategies to
recognize the accomplishments of women in government.
Description of Program Activities
The Task Force was formed October 2002 and had its first meeting in December to
develop a comprehensive plan that would focus on the current situation, data collection and
analysis, business case and a plan that could be linked to VAs Strategic Plan.
The Task Force reviewed VAs current situation and found that although women
represented 61% of VAs workforce only 37% of those at the GS -13 and above grade levels
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were women. Essentially the concentration of women within the VA were
located at the lower GS levels and the positions held by women were support
positions such as technician, clerk or assistant as opposed to management positions
predominantly held by men. The Task Force also discovered that more training programs for
GS-13, GS-14 and GS-15 level positions were needed. Although there were a variety of
effective administration-level development programs, the VA training policy had not been
updated in 20 years. There were no Department-wide standards or curriculum for training
managers and supervisors.
Performance Criteria
The standard data used to determine the impact of the Taskforces recommendations is the
number of women in VAs Central Office promoted and employed at the GS-13, 14, 15 and
SES level.
Research Objective
The objective of this study was to discover if the recommendations provided by the
Secretarys Task Force on the Employment and Advancement of Women in the VA had an
impact on increasing the representation of women at the management and SES level within
the Department of Veterans Affairs Central Office (VACO). The first step was to examine the
previous data.
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Research Questions
1) Were new positions added from 2002 2005?
2) Was the increase of women 10% or more?
3) Is the gap between men and women narrower?
4) Is there a trend among all the grade levels collectively?
Operational Indicators
Indicators of the Task Forces impact would be a trend increase in the number of women
at the GS-13, 14, 15 and/or SES levels over time.
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CHAPTER II: LITERATURE REVIEW
Introduction
The objective of this study was to discover if the recommendations provided by the
Secretarys Task Force on the Employment and Advancement of Women in the VA
had an impact on increasing the representation of women at the management and
SES level in VA. This was the focal point of the literature review. The literature
review covered a wide-range of resource materials including books, magazines,
periodicals and web-based information.
Women in Leadership
The Office of Personnel Management (OPM, 2006) showed that women made up
45% of the civilian workforce and 44% of the Federal workforce. Despite the large
percentage women in the workforce they hold less than 5% of top management jobs in
the country (Mitra, 2003). The majorities of positions held by women are usually either
support or staff positions. Women are making great strides professionally by
successfully building careers in male-dominated industries but there are still many
barriers that women face in obtaining management and executive level positions.
Societal attitudes and social norms play a major part in shaping an organizations
culture. Various areas such as academia, health care and corporations are areas
where women have difficulties obtaining top-ranking positions (Mitra, 2003). An
organizations culture can promote or hinder the advancement of women.
Organizations that do not support efforts to advance women may be fearful that
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promoting or investing in women will not yield a profitable return due to life
events such as pregnancy, family responsibilities or uncertainty in a
womens ability to lead.
The family dynamics in our society have changed considerably over the past 30
years and the assumption can no longer be made that a working mother is married. In
researching the needs of a more diverse workforce Keller (2005) noted that women
are looking for more flexibility to manage life as well as career in the workplace. As the
rate of divorce increases and more non-conventional family methods are offered the
workplace encompasses not only married women with families but single mothers with
children to care for. Essentially women make career choices based on their family
care needs (Smithson, Lewis & Dyer, 2004).
DOL (2006) predicts that women will account for at least 51% of the workforce
from 2001-2014. In comparison to 30 years ago women comprise a significant portion
of the workforce today and many companies have been proactive in developing
initiatives to meet the needs of their changing workforce. Many organizations have
implemented work/life initiatives such as flexible and other alternative work schedules
to enable women to succeed. Cultures within CPA firms have changed considerably
over time. Keller (2005) noted a significant increase in the percentage of women at
partner levels at some of the nations Top 25 firms. Despite CPA being a historically
male-dominated profession through education and strategic planning the industrys
culture has evolved into a more woman-friendly environment.
The statistics show that women hold a very small percentage of senior academic
and institutional leadership positions (Todd & Bird, 2000). Due to accepted
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stereotypes such as women being less aggressive, ambitious or career-
minded, discrimination has become a part of the social norm and mindset in
many elite professions. The slow rate of promotions for women in the academic field
lies heavily in the merit system. The merit system yields many negatives for women in
the world of academics because the system evaluates the educator s career from the
beginning to the present for promotions such as having high productivity at the start of
ones career and less later on in life. Therefore, when a woman decides to take a
break to care for loved-ones or chooses part-time work over full-time for a certain
amount of time that break in career produces less than stellar performance results
(Todd & Bird, 2000). Those results account for a substantial amount of women in the
academic field who are held to a standard that is skewed in a way that a break in the
educators career or educating part-time automatically gives a negative connotation.
Research also shows that while 50% of female educators are the main caregivers in
their families a mere 4.3% of men are sole caregivers (Todd & Bird, 2000).
The absence from the job market does not fair well for women according to
the Bureau of Labor Statistics (BLS). The BLS only measures the earnings of
full-time not part-time workers according to Stephen Rose, an economist at
Macro International Inc, and Heidi Hartman, President of the Institute for
Womens Policy Research (Bernstein, 2004). Women that leave the workforce or
work part-time lose out in the long run due to less work experience which
equates to lower pay. Statistics show that of 1,026,000 women in the workforce
622,000 worked part-time and 404,000 worked full-time while 1.5 million men
worked full-time and 93,000 worked part-time (Albrechtsen, 2004). Employers
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tend to believe that part-time workers are less dependable or not as fully
invested as full-time workers therefore promotion and training opportunities
become limited as opposed to full-time workers (Smithson, Lewis & Dyer, 2004).
Social norms weigh heavily in how society as a whole views occupation
segregation and discrimination. Occupation segregation is one of the leading
factors in salary inequity. Contrary to belief many women have careers in the
same occupations as men but the discrepancy comes into play according to
Mitra (2003) when women hold the lower paying jobs within the same
occupation. Occupation segregation refers to the distribution of men and women
across occupations, such that women are case workers and men are highway
patrol officers (Guy & Newman, 2004).
Many organizations want to believe that everyone in their organization is paid
equally but that is usually not the case. During an interview with Multinational
Monitor Ms. Heidi Hartmann stated that it is common for an entire occupation to
have a lower pay rate simply because women or minorities commonly hold those
positions (Closing the Gap, 2003). Those jobs held by women are described as
pink collar which Henderson (2003) describes as the kinds of work in which
women are the predominant jobholders and in most cases the pay is less
because women dominate those particular occupations such as nurses, medical
technicians, retail sales personnel, secretaries and clerks. According to the
National Committee on Pay Equity men continue to make nearly $3,800 more in
the nursing field, which is dominated by females (Hessaramiri & Kleiner, 2001).
Another dimension of occupation segregation deals with personal traits. The
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author feels that many pink collar jobs such teachers, nurses etc are paid
less due to an attitude that women naturally posses the qualities and skills
in that profession which leads to women being valued for performance and men
being valued more so for their potential (Thin on Top, 2002).
Occupation segregation encompasses numerous factors that attribute to pay
disparity such as low wage pink-collar jobs, job advancement and the downside
of part-time employment. Though occupation segregation contributes to the
gender wage gap discrimination is another contributor to the pay gap between
men and women.
When dealing with discrimination women encounter biases that have nothing
to do with skills, education or experience but have more to do with an employers
preference and the culture of that particular organization. The attitude towards
women working full-time and part-time across the board varies according to
industries and organizations but there seems to be a general an implication
about male versus female traits and whether those traits enhance or hinder job
performance and the value that society places on those characteristics. Society
views tough, competitive and aggressive qualities as masculine in nature and
within many top management positions possessing those qualities are rewarded
(Thin on Top, 2002). With that being said women that tend to posses those traits
are caught in a catch 22 because tough aggressive women are sometimes
viewed as cold, unapproachable or rude. The sentiment early on according to
Kanter was that women worked well in the office because women radiated
agreeableness and courtesy in the office (Guy & Newman, 2004) and although
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women have moved into more male-dominated industries that sentiment is
still present today.
Discrimination is another barrier that women face in the workplace.
Discrimination comes in many forms in how it pertains to the gender wage equity.
Some of the most common forms of discrimination are pay, job assignment,
promotion and compensation (Yoo, 2003). Discrimination among women in the
workplace is very common but difficult to prove without proper documentation
and reliable data. Hartmann found that 9 to 13 percentage points of pay disparity
is due to discrimination (Hessaramiri & Kleiner, 2001).
Many felt that the Equal Pay Act of 1963 would solve the wage gap because it
clearly states that you cant pay a man and a women different wages for the
same job but it didnt according to Hartmann who also felt that women are
discriminated through promotion, assignment and comparable worth (Closing the
Gap, 2003).
Women that are qualified through specific job skills, experience and education
and are able to enter the more male-dominated occupations there seems to be
another barrier waiting in wings for them as they try to advance in their
occupations through promotions. Promotions can be just as difficult to obtain as
the career but having a career does not guarantee success. A successful career
is created by a series of opportunities that demonstrate skills that are valued by
the organization. Promotions can be a sign of a job well done or can serve as a
reward that the person is doing well and has the potential to do more in a more
advanced or specialized capacity. Career advancement in the area of sales and
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other occupations where promotion is based on productivity or some type of
quantifiable variable is ideal for women but there are still occupations that
have performance systems in place that make it extremely difficult for women to
move up the career ladder.
Although women are under-represented in the academic field there are areas
that are improving such as the economic profession. Research shows the gap
narrowing in economics partly because promotion prospects vary across
institutions and over time (McDowell, Singell & Ziliak, 1999). Institutions that
have decided to modify or reevaluate certain aspects of their tenure program
have taken an active role in breaking down stereotypes and providing additional
avenues for promotion.
The Federal government also assessed their level of discrimination with
establishing the U.S Merit Systems Protection Board (MSPB), which was
designed to determine whether minorities and nonminorities have equal access
to federal jobs (Ingkapattanakul & Kleiner, 2001, p. 14). The federal, public and
private sectors all have some form of discrimination in the workplace. This is
evident in the number of organizations constantly being sued. The terms of the
discrimination are very vague in nature and sometimes difficult to prove but an
understanding of wage and labor laws aid in deciphering what is legal and what
is illegal. The Office of Federal Contract Compliance Programs (OFCCP) is part
of the U.S. Department of Labor's Employment Standards Administration
recovered $80 million dollars in 2000 for financial settlements for victims of
workplace discrimination (Hessaramiri & Kleiner 2001).
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In 2003 71.6 million men had a median weekly earning of $683 while
62.9 million women earned $517 (Henderson, 2003). With those figures
growing there is a definite need to identify, evaluate and address factors
contributing to the wage gap. This topic has become a major interest in many
studies and industry and organizational gender stereotypes seem to be another
factor that influences advancement opportunities for women. Despite societys
dismissal that stereotypes do not influence career advancement there are still
negative connotations associated with women in leadership positions. More
male-dominated industries feel that women are caregivers by nature and the
drive and determination needed for success is just not evident. In order to break
through stereotypes and move forward organizations need to reevaluate the
criteria used to evaluate work performance. With family dynamics and society
changing employers face new challenges in a job market that is becoming more
diverse.
The Federal Government has several different pay systems. The General
Schedule (GS) is the largest pay system. It covers most white-collar jobs and
consists of 15 numerical grade levels and their corresponding salaries. The
Federal Wage System (WG) pay system covers blue- collar jobs in apprentice
and journeyman trades and crafts occupations. The Senior Executive Schedule
(SES) covers high level managerial and supervisory positions (Basics of Federal
Government Jobs, 2006).
The Federal government has recognized the need for improved methods to
track and support a more diverse workforce than in years past. According to an
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OPM report to the Congress in 2002 women in the Federal government
represented 69% but when that number was broken down into grade-levels
a decline starting at the GS-5-8 level at 66.7% slipped to 25.1% at the SES level
(FEORP, 2002).
Agencies can bridge the gap by taking advance of the United States
Department of Agriculture (USDA) Graduate School that offers various
leadership programs. The USDA sponsored Aspiring Leader Program (ALP)
prepares federal employees at the GS 5-7 levels for positions as team leaders,
supervisors, and managers. The Executive Leadership program (ELP) provides
individuals at the GS 11-13 levels who have little or no supervisory experience
residential training, developmental work experiences and exposure to help
potential leaders move to a higher level.
The Senior Executive Service Candidate Development Program (SESCDP) is
another program that VA uses. SES represents executive level positions which
serve in the key positions just below the top Presidential appointees. SES
members are the major link between these appointees and the rest of the
Federal work force. They operate and oversee nearly every government activity
in approximately 75 Federal (OPM, 2006). Qualified applicants within civil
service at the GS-14 and 15 level can apply and if accepted are provided with 12
24 months of intensive training, developmental experiences, formal courses
and seminars. Due to the rigorous and competitive selection process SESCDP
only accepts applications every 2 years. Enrollment into those programs is costly
and usually requires the applicant to be nominated by their first-line supervisor.
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Programs like ALP and SESCDP are valuable to organizations that
understand the importance of giving future leaders opportunities to excel.
Many government agencies have taken the initiative to develop and
implement mentoring programs. Mentoring offers organizations as well as
employees the benefit of receiving appropriate training and the opportunity for
organizations to maximize on those skills for the betterment of the organization.
Mentors help to build professional identities, provide access to developmental
opportunities and serve as source for professional feedback.
The Department of Health and Human Services (HHS) and Agency for Toxic
Substances and Disease Registry (ATSDR) developed a mentoring program in
1995. Once a year, there is an opportunity for employees to apply as mentees
(chosen by lottery) and to volunteer as mentors; 2002 the program matched 33
women and 3 men mentees with mentors (FEORP, 2002).
Although there are more women needed at the senior level in order to provide
mentorship to other aspiring women, men can serve as mentors for women too.
Management must keep in mind that establishing mentorships with women that
some men may be apprehensive that the relationship could be perceived as
sexual or that he may only want to serve as a mentor to women who have proven
themselves professionally. These concerns like so many other issues in the
workplace should be addressed head on in the workplace by educating and
providing guidance when needed. The rate at which people are retiring and the
increasing presence of women in the workforce is inevitable.
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Although the representation of women at the SES level within VA was
below average (17.2%) according to General Accounting Office (GAO)
report, Enhanced Agency Efforts Needed to Improve Diversity as the Senior
Corps Turns Over, the representation of women VA-wide is well over 50%.
Analysts say that nearly half of the one-point-six million employees in the
federal sector will be eligible to retire by 2008 (AKL, 2005). VA faces losing more
than one third of their workforce due to retirement; therefore the opportunity for
another generation of women to reach senior-level positions is achievable.
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CHAPTER III: METHODOLOGY
Introduction
The methodology used in this study was a tool to assist in assessing the
effectiveness of the Task Forces recommendations. This chapter describes the
research strategy, data collection methods, rational survey, and the method of
analysis.
Chosen Typology
The chosen typology is a Program Evaluation.
Assumptions
This study assumes that the leadership within VA is committed to
implementing the recommendations provided by the Secretarys Taskforce on the
Employment and Advancement of Women in the Department of Veterans Affairs
and that the Taskforce was effective increasing the number of women at the
management and SES level within VA.
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Research
The research focused primarily on the effectiveness of the Secretarys Task
Force in bolstering the under representation of women in management and SES
level positions within in VA. A data collection sheet was utilized to record
statistical data of the number of women at the GS-13, 14, 15 and SES level
within VAs central office. Written permission for the study was obtained from the
Workforce Information System Team (WIST) director.
Data Collection
The following programmatic data was obtained from VAs Office of Human
Resource Management and Labor Relations:
- Demographic data such as the number of number of men and women at
the GS-13, 14, 15 and SES level. The purpose was to determine the
number of men and women at each level for a 5-year period.
- Supporting documentation such as the Task Forces executive summary,
business case, best practices, mission statement and VAs strategic plan
were obtained. The purpose was to determine current initiatives, policies
and procedures previously implemented.
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Data Gathering Techniques
As previously stated, a data collection sheet was used to obtain data
necessary for this research. The targeted population was men and women
within VAs Central Office (VACO) location, which encompasses 11 staff
organizations and 5 staff offices. Historical data was extracted for a 5-year
period from 20002005. The population was identified via VAs Personnel and
Accounting Integrated Data System (PAID). Only this population was utilized; it
numbered approximately 3,700 employees. The reason for selecting this
population was because VACO had a better representation of all General
Schedule (GS) and Senior Executive Service (SES) levels.
The PAID system was utilized to extract the number of men and women at
the GS 13, 14, 15 and SES level from 2000 -2005. The raw data was sorted on
a data sheet. From that information percentages were calculated for each grade
and a bar graph was used to graph frequencies for certain data in discrete
groups. Each graphs title represented a Federal grade level. The grouped
data axis or the X-axis represented years 2000 2005 while the frequency data
axis or Y-axis measured the number of men and women in each grouped data.
There are two bars for each data group representing the number of men and
women at that particular grade level at that time.
Before data collection began, approval was obtained from the Office of
Human Resources Management & Labor Relations (OHRM), Workforce
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Information Systems Team (WIST) and the proper authorities within Central
Michigan University.
Trend analysis was used to analyze aggregate data over time. Each bar
graph represented a grade level. Grade levels 13, 14, 15 and SES were used.
Two bars were used to represent the number of men and women at a particular
grade from 2000- 2005. The last bar graph represented only women and the
grouped data contains 4 bars each representing a different grade at a specific
time.
Data Analysis and Synthesis
As previously stated in Chapter I, the objective was to determine if the
number of women increased based on aggregate trend data analysis after the
Taskforces implementations. Grades that showed little or no increase for
women in comparison to their male-counter parts were identified and used to
develop recommendations for corrective action.
Reliability and Validity
When analyzing aggregate data it is important for the data source or system
used to be valid and reliable. Organizations use human resources systems
(HRIS) to input personnel information, actions and extract that data for reporting
purposes. VA uses Personnel and Accounting Integrated Data System (PAID).
PAID is valid for extracting specific personnel data for various types of human
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resources reports and analyses but may lack some reliability due to human
and system errors.
Scope and Limitations
This study focused on the under-representation of women at the management
and executive levels. The scope of the research focused on men and women
within the Federal General Schedule (GS) at the GS-13, 14, 15 and SES within
VACO for a five year time period. GS-15 and SES level positions carry
supervisory responsibilities. Grade GS-13 and GS-14 may or may not carry
supervisory responsibilities depending on the occupation and location. This
study did not include management positions under wage grade (WG) or VAs
Title 5 or 38 systems. The researcher had permission to request from WIST
specific personnel information from PAID.
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CHAPTER IV: DATA ANALYSIS
Introduction
This chapter contains a summary of the collected data and its technical
interpretation. It addressed the problem statement and the opportunities to
improve the representation of women in management and executive level
positions within VACO.
Demography
A data sheet was developed and used to sort historical data of over 3,700
VACO employees. The researcher focused on the number of men and women at
grade levels GS-13, 14, 15 and SES. Only the population within VACO was
utilized for this research. VACO encompasses 5 staff offices and 11 staff
organizations.
Objective
The objective of this research study was to discover if the recommendations
provided by the Secretarys Task Force had an impact on increasing the
representation of women at the management and SES level within the
Department of Veterans Affairs Central Office (VACO).
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Objective Questions
The following research questions covered this analysis by looking at the
relevant data in the form of a statement.
1) Were new positions added from 2002 2005?
2) Was the increase of women 10% or more?
3) Is the gap between men and women narrower?
4) Is there a trend among all the grade levels collectively?
Analysis of Research Questions Supporting Project Objectives
The job positions analyzed consisted of four grade levels: GS-13, GS-14,
GS-15 and SES. Grade level GS-13 represented a position with or without
supervisory authority serving as a team leader or expert in their field. Grade
level GS-14 represented a position with or without supervisory authority serving
as a team leader the capacity of acting director. Grade GS-15 represented a
position with supervisory authority serving as a service director. SES
represented executive level positions that serve in key positions just below the
top Presidential appointees. Each research question was addressed at each
grade level. Question one addressed how adding new jobs may affect the data.
Question two addressed the representation of women over time. Question three
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addressed equity between men and women and question four addressed
trends among the different grade levels.
Graphs were used to represent the data. Using research questions as a
premise to address trend and future projections were used as results for data
analysis. The findings were identified and used to develop recommendations for
corrective action.
GS-13 Supervisory and Non-Supervisory. Research questions number
one, two and three were associated with this grade level.
Question 1Were new positions added from 20022005. The number of new
positions at this level increased 14%. In 2002 there were 1231 positions at the GS-13
level. By 2005 a total of 203 had been added to this grade level with women obtaining
over 50% of those new positions. The number of added positions led to more
opportunities being available and obtained by women.
Question 2Was the increase of women 10% or more. Women represented
47.8% in 2002. By 2005 women represented 48.7%. In a four year period the number
of women increased by less than 1%. Although there was not a significant increase in
the number of women, the starting percentages are well above 40%, which is an
acceptable representation of women within the workforce.
Question 3Is the gap among men and women narrower . Women represented
47.8% while men represented 52.2% with a gap of 4.4% in 2002. Women
represented 48.7% while men represented 51.3% with a gap of 2.6% in 2005.
Although the gap decreased by a small amount overall equity among men and women
at this grade level is high and continues to increase.
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GS-13
642589
697
612
686649
735699
0
100
200
300
400
500
600
700
800
2002 2003 2004 2005
Men
Women
Figure 3: Grade level 13
GS-14 Supervisor and Non-Supervisory. Research questions number one, two
and three were associated with this grade level.
Question 1Were new positions added from 2002 2005. The number of new
positions at this level increased 15%. In 2002 there were a total of 911 positions at
the GS-14 level. By 2005 a total of 166 had been added to this grade level with
women obtaining over 78% of those new positions. Although a slightly smaller
number of positions were added at this grade level woman accounted for more than
75% of the new positions which demonstrated that women are taking advantage of
opportunities afforded them.
Question 2Was the increase of women 10% or more. Women represented
36.4% in 2002. By 2005 women represented 42.98%. In a four-year period the
number of women increased 6.5%. Although the increase was less than 10% the
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increase the 2005 percentage is above 40%, which is an acceptable
representation of women within the workforce.
Question 3Is the gap among men and women narrower. Women represented
36.44% while men represented 63.55% with a gap of 27.11% in 2002. Women
represented 42.98% while men represented 57.01% with a gap of 14.03% in 2005.
Although the gap was larger in 2002 by 2005 women had obtained more positions at
this grade level, therefore narrowing the gap by 10% and increasing the equity.
GS-14
579
332
587
397
616
460
614
463
0
100
200
300
400
500
600
700
2002 2003 2004 2005
Men
Women
Figure 2: Grade level 14
GS-15 Supervisor. Research questions number one, two and three were
associated with this grade level.
Question 1Were new positions added from 2002 2005. The number of new
positions at this level increased 10%. In 2002 there were a total of 347 positions at
the GS-15 level. By 2005 a total of 42 had been added to this grade level with women
obtaining over 59% of those new positions. Although less than 50 new positions were
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added in a four year period, the workforce for this grade level is half the size
of a GS-14 workforce yet, woman still obtained more than 50% of the new
positions.
Question 2Was the increase of women 10% or more. Women represented
29.97% in 2002. By 2005 women represented 33.16%. In a four-year period the
number of women increased 3.2%. As the grade level increases the number of
opportunities decrease considerably therefore women are not represented with higher
percentages to begin with but an increase is visible.
Question 3Is the gap among men and women narrower. Women represented
29.97% while men represented 70.02% with a gap of 40.05% in 2002. Women
represented 33.16% while men represented 66.83% with a gap of 33.67% in 2005. At
this level there is a smaller workforce and fewer positions available. With a gap of
over 30% in 2005 it decreased 6.5% which is small but evidence that equity is
increasing.
GS-15
243
104
255
119
257
118
260
129
0
50
100
150
200
250
300
2002 2003 2004 2005
Men
Women
Figure 15: Grade level 15
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SES Senior Executive level. Research questions number one, two and
three were associated with this grade level.
Question 1Were new positions added from 2002 2005. In 2002 there were a
total of 119 positions at the SES level. By 2005 the positions decreased to 118,
therefore there were no new positions to obtain. The numbers of positions at this level
are more constant with few opportunities for newly created positions.
Question 2Was the increase of women 10% or more. Women represented
17.64% in 2002. By 2005 women represented 23.72%. In a four year period the
number of women increased by 6.08%. Women are not represented with higher
percentages at this level but an increase of 6% shows a steady trend for women
possibly representing 30% of the SES workforce by 2009.
Question 3Is the gap between men and women narrower. Women
represented 17.64% while men represented 82.35% with a gap of 64.71% in 2002.
Women represented 23.72% while men represented 76.27% with a gap of 52.55%
in 2005. Although the gap is larger than any other grade level the gap decreased
10% over a four-year period and despite the smaller workforce and a position
being eliminated the equity increased.
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SES
98
21
95
24
88
27
90
28
0
10
20
30
40
50
60
70
80
90100
2002 2003 2004 2005
Men
Women
Figure 4: SES level
Women at each grade level. Research question four is associated with trends among
the grade levels.
Question 4Is there a trend among all the grade levels collectively. As the grade
level increases the number of positions decreases. The percentage of women at
one particular grade level continued to increase from year to year but the
percentage of women at a particular grade level decreased as the grade
increased. There is more equity at the GS-13 and GS-14 grade level and
transitioning from the GS-14 to the GS-15 level appeared to pose the most
difficulty for women with a 9.8% decrease in 2005.
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Women
589
332
104
21
612
397
119
24
649
460
118
27
699
463
129
280
100
200
300
400
500
600
700
2002 2003 2004 2005
GS-13
GS-14
GS-15
SES
Figure 5: All grade levels for women
Figure 6, 7, 8 provide a summary of research questions one through four for
each grade level. Conclusions and recommendations will be addressed in
Chapter 5.
Were new positions added from 2002 2005? 2002 2005 Positions
GS-13 1231 1434 203
GS-14 911 1077 166
GS-15 347 389 42
SES 119 118 -1
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Figure 6: New positions
Was the increase in the number of women 10% or more? 2002 2005 % increase
GS-13 47.84% 48.74% >1%
GS-14 36.44% 42.98% 6.54%
GS-15 29.97% 33.16% 3.19%
SES 17.64% 23.72% 6.08%
Figure 7: Percentage increase
Is the gap between men and women narrower? 2002 2005 Gap decrease
GS-13 4.4% 2.6% 1.8%
GS-14 27.1% 14.0% 13.1%
GS-15 40.1% 33.7% 6.4%
SES 64.7% 52.6% 12.1%
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CHAPTER V: SUMMARY, CONCLUSIONS, AND RECOMMEDATIONS
Summary
The intent of this research was to discover if the Secretarys Taskforce on the
Employment and Advancement of women was effective. The analysis examined
demographic data and aggregate data targeting VAs Central Office location.
Historical data was extracted to research grade levels GS-13, 14, 15 and SES
over a five year time period.
This program evaluation demonstrated that the Secretarys Taskforce was
effective by providing recommendations that increased the representation of
women at the management and SES levels within VACO. After analysis of the
data results and research questions, the number of jobs and women at each
grade level increased and the gap between men and women decreased from
2002 2005.
Conclusions
After reviewing the data collected in the program evaluation, it is concluded
that the Secretarys Taskforce was effective in increasing the number of women
at the management and SES level within VACO. There were some assumptions
made before the study was conducted. This study assumes that the leadership
within VA is committed to implementing the recommendations provided by the
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Secretarys Taskforce on the Employment and Advancement of Women in
the Department of Veterans Affairs and that the Taskforce was effective
increasing the number of women at the management and SES level within VA.
Recommendations
Several recommendations can be drawn from this study. Although an initial
study was done, a more in depth study should be conducted to monitor and
evaluate spikes and declines over a period of time. Data supporting this type of
study should be extracted and reviewed on an annual basis and researched and
analyzed to develop strategies to addresses weaknesses every two years over a
five-year period. To understand gender disparity within VA it is would be
necessary to broaden the scope of the study to include demographics such as
occupation, education, location and other grade levels under different pay
systems.
Conducting another study would also give those in senior leadership positions
concrete data that current policies and programs have been effective increasing
diversity or that those efforts need to be reevaluated, updated or eliminated to
support the organizations commitment to diversity excellence.
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References
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Bernstein, A. (2004, June 14). Womens Pay: Why the Gap Remains a Chasm.Business Week, 3887, p. 58. Retrieved December 10, 2004, fromABI/INFORM Global database.
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Henderson, R.I. (2003). Compensation Management in a Knowledge-BasedWorld(9th ed.). Upper Saddle River, NJ: Prentice Hall.
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Mitra, A. (2003). Access to Supervisory Jobs and the Gender Wage Gap amongProfessionals. Journal of Economic Issues, 37, 1023. RetrievedDecember 10, 2004, from ABI/INFORM Global database.
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Appendix A
VACO Data Sheet
DATA SHEETGS-132000 2001 2002 2003 2004 2005
Men 195 637 642 697 686 735
Women 183 578 589 612 649 699
TOTAL 378 1215 1231 1309 1335 1434%Women 48.4% 47.57% 47.84% 46.75% 48.61% 48.74%
GS-14
2000 2001 2002 2003 2004 2005
Men 161 534 579 587 616 614
Women 118 289 332 397 460 463
TOTAL 279 823 911 984 1076 1077%Women 42.29% 35.11% 36.44% 40.34% 42.75% 42.98%
GS-15
2000 2001 2002 2003 2004 2005
Men 92 237 243 255 257 260
Women 48 89 104 119 118 129
TOTAL 140 326 347 374 375 389%Women 34.28% 27.30% 29.97% 31.81% 31.46% 33.16%
SES
2000 2001 2002 2003 2004 2005
Men 26 95 98 95 88 90
Women 7 21 21 24 27 28
TOTAL 33 116 119 119 115 118
%Women 21.21% 18.10% 17.64% 20.16% 23.47% 23.72%
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Appendix B
VACO Targeted Grade Level Data
GS 13, 14 AND 15 POSITIONS
HELD2000 THRU 2005CENTRAL OFFICE ONLY
JOB NAME=PT06083
YEAR GRADEGENDERM F
2000 13 195 18314 161 11815 92 48
2001 13 637 57814 534 28915 237 89
2002 13 642 58914 579 33215 243 104
2003 13 679 61214 587 39715 255 119
2004 13 686 64914 616 46015 257 118
2005 13 735 69914 614 46315 260 129
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Appendix C
VACO SES Data
SES POSITIONS HELD2000 THRU 2005
JOBNAME=PT06075
YEAR GENDERM F
2000 26 72001 95 212002 98 212003 95 242004 88 272005 90 28