sample of academic writing

20

Upload: melodydworak

Post on 26-Oct-2014

2.697 views

Category:

Documents


2 download

DESCRIPTION

Samples of writing from academic coursework at the School of Library & Information Science at the University of Iowa. Sample includes Master's research poster on crowdsourcing and digital research initiatives, a literature review for a potential study on the use of social media that connects parents of children with special health care needs, and two essays on issues in literacy written for an in-class midterm.

TRANSCRIPT

Melody  Dworak   April  13,  2012   Master’s  Poster  Speech  

How  do  you  design  a  digital  research  project  that  has  substantial  labor  needs  with  few  staff  members  to  fulfill  them?      Related  to  the  field  of  computer-­‐supported  cooperative  work,  crowdsourcing  has  become  a  way  to  leverage  contributions  from  the  public  to  create  a  more  substantial  collection  of  information.  The  promise  of  crowdsourcing  has  created  larger  questions  for  researchers  and  system  designers:  How  do  we  design  systems  to  facilitate  contributions  from  the  crowd?  What  motivations  can  system  designers  tap  to  engage  people  in  crowdsourcing  projects?      I  analyzed  26  digital  research  projects  that  were  sourcing  contributions  from  the  crowd  to  discover  what  approaches  designers  took  to  build  systems  and  motivate  contributors.  I  coded  them  according  to  elements  of  machine  labor  and  human  labor  in  an  iterative  process  that  revealed  that  motivations  behind  contributing  were  at  the  heart  of  system  design  issues.  The  coding  decisions  were  my  own,  not  based  on  existing  content  analysis  models.    Some  systems  relied  heavily  on  machine  labor—or  algorithms  written  by  programmers—to  entice  contributors  and  maintain  their  engagement.  Other  systems  relied  heavily  on  manual  labor  by  staff  members  to  process  contributions  and  maintain  progress.      Unsurprisingly,  systems  motivating  contributors  through  gaming  required  the  most  programming,  and  thus  formed  the  smallest  category  due  to  the  higher  need  for  programming  skills.  It  is  also  not  surprising  that  nearly  all  projects  marketed  themselves  to  potential  contributors  as  a  way  their  efforts  could  benefit  the  greater  good.  The  interesting  lesson  here  falls  in  the  middle,  where  learning  motivates  people  to  continue  contributing.  Learning  is  an  outcome  that  can  be  produced  at  all  points  along  this  labor  spectrum.    This  is  exploratory  research.  Future  progress  requires  having  multiple  coders  to  determine  inter-­‐coder  reliability.  That  stage  of  research  could  form  more  concrete  crowdsourcing  models  to  assist  digital  research  project  designers  in  planning  and  building  their  systems.      

Melody  Dworak     SLIS  Master’s  Candidate  

 

The  Public  As  Collaborator:  

Crowdsourcing  Models  for  Digital  Research  Initiatives  

 

Digital  research  projects  often  seek  out  large-­‐scale  data  sets  but  have  a  small  budget  

to  achieve  them.  In  their  pursuit  of  using  technology  to  discover  something  new,  some  

scholars  have  turned  to  crowdsourcing  strategies,  where  the  efforts  of  individual  volunteers  

can  contribute  to  collective,  significant  data  outcomes.  How  can  examples  of  successful  

crowdsourcing  projects  inform  future  digital  research  initiatives?  By  looking  at  current  

examples  of  digital  research  projects  using  crowdsourcing,  this  research  proposes  new  

models  for  amassing  data  through  the  assistance  of  engaged  publics.  Inspired  by  the  

problems  posed  by  building  a  large-­‐scale  database  of  metadata  from  mid-­‐20th  century  

small-­‐press  ephemera,  this  inquiry  explores  what  outreach  strategies  work  for  different  

kinds  of  projects  and  with  which  publics.  This  research  performs  a  qualitative  content  

analysis  of  more  than  thirty  digital  research  initiatives  that  rely  on  crowdsourcing  

strategies  to  amass  data.  Through  their  project  websites,  the  initiatives  were  coded  to  

determine  the  factors  that  motivated  contributors  and  the  electronic  interfaces  employed  

for  digital  delivery.  The  models  created  from  this  research  fall  along  a  spectrum  with  

minimal  requirements  for  technology  and  programming  capacity  to  deploy  strategies  at  one  

end  and  sophisticated  requirements  at  the  other.  Motivational  factors  discovered  include  

competition  and  reward  systems  inspired  by  games,  personal  contributions  to  discovery  

and  historical  narratives,  and  the  pure  entertainment  of  interest-­‐driven  learning.  By  

identifying  strategies  that  can  inform  approaches  to  scaling  up  digital  research  initiatives,  

these  models  provide  a  guide  for  scholars  with  boundless  ideas  and  limited  budgets.  

 

Dworak   1   Literature  Review  

Literature  Review  Use  &  Users  Melody  Dworak  March  20,  2012    

Finding  Without  Seeking,  Or,  I’ll  Take  Some  Empathy  with  that  Information,  Please:  

A  Review  of  the  Literature  Review  on  Online  Social  Support  Networks    

for  Parents  of  Children  with  Special  Health  Care  Needs  

Introduction  

As  online  social  networking  sites  reach  their  golden  age,  people  turn  to  them  

to  both  actively  seek  and  passively  find  information  to  enhance  their  individualized  

experiences.  People  who  have  experiences  that  are  uncommon  in  their  real  world  

communities  can  gain  benefits  by  turning  to  online  communities  to  build  weak  ties  

and  share  information.  Some  parents  of  children  with  special  health  care  needs  may  

be  required  to  stay  at  home  more  to  care  for  their  children,  and  online  social  

networking  sites  and  personal  blogs  may  connect  them  to  others  who  share  their  

experiences.  Besides  such  physical  isolation,  it  may  not  be  as  easy  for  parents  of  

children  with  disabilities  to  find  parents  with  similar  experiences  in  their  real  world  

community,  as  only  about  six  percent  of  the  U.S.  population  have  disabilities.    

  In  order  to  study  how  parents  of  children  with  disabilities  find  information  

through  informal  online  social  networks,  the  author  conducted  a  review  of  the  

relevant  literature  such  a  study  must  form  a  foundation  on.  The  author  located  key  

findings  in  three  areas  of  research:  literature  on  the  information  behavior  and  needs  

of  parents  of  children  with  disabilities;  literature  on  the  new  frontier  of  online  social  

network  analysis  and  social  media;  and  literature  on  health-­‐related  online  support  

Dworak   2   Literature  Review  

groups,  whether  those  groups  were  formed  by  formal  organizations  or  blossomed  

organically.  At  the  center  of  these  overlapping  areas  lies  the  heart  of  this  study’s  

primary  concern.  

 

 

Information  Behavior  and  Needs  of  Parents  

  Parents  want  to  learn  from  other  parents.  Adults  without  children  may  

appear  as  less  trustworthy  information  sources  due  to  their  lack  of  personal  

experience  and  ability  to  verify  the  accuracy  of  advice.  Several  studies  confirm  that  

parents  of  children  with  disabilities  want  to  hear  from  other  parents  of  children  

with  disabilities,  making  such  like-­‐experienced  individuals  more  trustworthy  

sources  of  information  and  potentially  rich  sources  for  empathy.  Mackintosh’s  2005  

study  on  the  information  sources  of  parents  of  children  with  autism  found  that  

parents  believed  that  the  best  sources  were  other  parents,  and  that  individuals  with  

lower  incomes  and  socio-­‐economic  status  had  fewer  information  resources.  

Mackintosh’s  study  identified  websites  as  a  source  of  information  but  did  not  

identify  social  media  sites  explicitly.  Statically  published  websites  provide  a  

controlled  flow  of  information,  whereas  social  media  sites  provide  a  space  for  

Informa(on  Behavior  and  Needs  of  Parents  

of  Children  with  Disabili(es  

Online  Social  Networks  

Health-­‐Related  Online  Support  

Groups  

Dworak   3   Literature  Review  

dynamic  interaction  and  exchange  of  information  in  a  many-­‐to-­‐many  forum.  

Mackintosh’s  study  also  found  misinformation  was  a  concern  of  such  parent-­‐to-­‐

parent  exchange  of  information,  with  no  mediation  from  authoritative  health  

information  professionals.    

  Pain  (1999)  found  that  personal  communication  is  the  preferred  method  for  

information-­‐gathering  parents  of  children  with  disabilities,  with  one  parent  stating,  

“There  was  no  substitute  for  real  people,  written  information  is  nice  to  have  as  a  

comfort  factor,  but  you  really  get  your  information  from  people,  talking  face  to  face  

with  them”  (p.  303).  Pain  concluded  the  purposes  for  information,  regardless  of  

source,  were  the  following:  “to  enhance  management  of  the  child,”  where  certain  

information  improves  working  with  the  child  on  a  day-­‐to-­‐day  basis  (1999,  p.  305);  

“to  help  parents  cope  emotionally,”  where  empathy  from  other  parents  adds  

comfort  to  a  diagnosis  from  an  authoritative  source;  and  “to  access  benefits  and  

services,”  where  information  shared  leads  to  new  opportunities  (1999,  p.  308).  

How  do  these  preferences  transform  in  a  world  where  more  and  more  

personal  communication  becomes  computer-­‐mediated?  Huber  et  al.  (2005)  and  

Tillisch  (2007)  both  found  the  Internet  cited  as  the  most  common  information  

source  for  parents  of  children  with  disabilities.  Tillisch’s  survey  of  1,000  parents  

found  support  groups  rivaled  the  Internet  for  most-­‐used  sources  of  information,  

with  Huber  adding  that  information  seeking  is  greatest  at  the  time  of  diagnosis.  

Personal  communication  through  online  social  networking  may  be  the  next  fruitful  

place  to  study  information  behavior  of  parents  of  children  with  special  health  care  

needs.  

Dworak   4   Literature  Review  

Analyzing  Computer-­Mediated  Online  Social  Networks  

  As  more  parents  seek  information  online  to  help  them  manage  day-­‐to-­‐day  

needs  of  their  child  with  disabilities,  cope  emotionally,  and  find  services,  the  scale  of  

computer-­‐mediated  communication  and  information  is  growing  rapidly.  No  longer  

does  the  computer-­‐mediated  role  of  information  provider  rest  squarely  on  the  

bandwidth  of  static,  one-­‐way  communicating  websites.  With  the  birth  of  a  new  

genre,  Web  2.0  and  social  media,  online  social  networking  sites  such  as  Twitter  

(launched  2006)  and  Facebook  (launched  2004  and  opening  to  the  public  in  2006)  

have  spurred  computer-­‐mediated  communication  and  information  sharing  into  a  

new  era.  Facebook  has  more  than  845  million  user  accounts  (Protalinski,  2012),  and  

Twitter  has  more  than  300  million  user  accounts  (Taylor,  2011).  The  people  behind  

those  accounts  may  not  all  be  active  users,  but  the  data  amassing  on  social  media  

servers  is  enough  for  the  Library  of  Congress  to  enter  into  an  agreement  with  

Twitter  executives  to  create  an  archive  of  all  public  tweets  (Raymond,  2010).  Such  is  

the  value  of  that  publicly  contributed  data—a  status  update  being  a  unit  of  data—to  

the  future  of  research.  Researchers  have  already  begun  to  conduct  empirical  studies  

on  the  large-­‐scale  datasets  these  online  social  networking  sites  can  provide.  Dodds  

et  al.  (2011)  used  more  than  46  billion  words  comprising  roughly  five  percent  of  

tweets  posted  between  September  9,  2008,  and  September  18,  2011,  to  determine  

the  happiest  days  of  the  seven-­‐day  week  were  Friday  through  Sunday,  the  happiest  

hour,  between  5  and  6  a.m.    

  Researchers  of  social  networks  are  also  turning  their  attention  to  the  data  

available  on  social  media  sites.  Huberman  et  al.  (2009)  cautions  that  counting  the  

Dworak   5   Literature  Review  

mere  number  of  friends  and  followers  does  not  give  an  accurate  portrayal  of  

influence,  a  much-­‐debated  term  among  online  social  networking  researchers.  

Huberman  et  al.  believes  networks  hidden  among  networks  can  be  found  by  

studying  who  talks  to  whom,  a  metric  not  easily  discoverable  through  public  profiles  

alone.  Burgess  (2009)  argues  that  online  social  networks  can  be  leveraged  to  

empower  women  in  learning  environments,  emphasizing  that  networking  

function—linking  people  together—to  build  social  capital  that  facilitates  access  to  

information  and  resources.  Burgess  warns  against  believing  online  networks  escape  

established  privilege  structures,  cautioning  those  wanting  to  turn  to  a  digital  

environment  to  be  mindful  of  how  power  reinvents  itself  online.    

  Scholars  researching  information  behavior  and  cultural  communication  

patterns  find  the  data  embedded  in  online  social  networking  sites  to  be  rich  and  

informative,  as  well.  Lerman  and  Ghosh’s  study  (2010)  tracked  how  information  

spreads  through  Twitter  and  Digg.  Digg,  a  user-­‐submitted  news  aggregator,  became  

the  “denser”  platform  for  these  researchers  due  to  the  ease  of  tracking  comments  

and  measuring  popularity  of  submissions.  Digg  users  vote  on  stories  by  clicking  a  

thumbs-­‐up  icon  or  thumbs-­‐down  icon  so  visitors  to  the  website  can  see  how  each  

submission  ranks  in  popularity.  Lerman  and  Ghosh  found  that  network  structure  

affects  the  dynamics  of  how  the  information  flows  from  one  person  to  the  next.  Digg  

makes  following  the  popularity  of  posts  on  the  Wild  West  of  Twitter  seem  like  

herding  and  wrangling  cats.    

  But  those  retweets  can  be  wrangled.  boyd  et  al.  (2010)  argue  retweeting—

where  a  post  by  one  Twitter  user  is  seen  by  another  Twitter  user  and  reposted  to  

Dworak   6   Literature  Review  

the  latter  user’s  profile—can  be  studied  as  a  conversational  practice.  The  

researchers  found  that  Twitter  users  retweet  posts  for  specific  purposes.  The  

retweet  shows  engagement  in  a  conversation  and  shares  information  among  the  

listeners.  A  retweet  in  and  of  itself  sends  the  message  that  the  user  is  listening.  boyd  

et  al.  found  the  other  two  purposes  for  retweeting  a  post  are  to  indicate  agreement  

publicly  (or  publicly  to  one’s  approved  list  of  followers  if  that  user  has  a  private  

account)  and  to  validate  others’  thoughts.  This  study  of  retweeting  as  a  

conversational  practice  demonstrates  that  attribution,  relationship-­‐building,  and  

community  appreciation  are  important  aspects  of  participating  in  online  social  

networks.      

  Chen  (2011)  came  to  a  similar  conclusion  that  retweeting  acts  to  mediate  

relationships  on  Twitter.  Chen  found  that  the  more  hours  users  spent  on  Twitter,  

the  greater  the  need  those  users  had  to  connect  with  others.  Chen  confirmed  this  

need  for  “we-­‐ness”  by  participants  in  online  social  networks,  and  that  the  more  

active  users  were,  the  more  likely  they  were  to  also  feel  connected.  Chen’s  study  

focused  on  uses  and  gratification  theory  (U&G)  to  explore  Twitter  users’  need  to  

connect  with  others.  Psychological  needs  direct  communication  goals,  according  to  

Chen’s  explanation  of  U&G  theory,  which  requires  purposeful  decisions  on  

participating  with  communication  media.  Chen  states  (2011,  p.  757),    

U&G  focuses  on  social  and  psychological  needs,  which  generate  

expectations  that  lead  to  different  patterns  of  media  use  to  gratify  

these  needs  (Katz  et  al.,  1974).  It  is  important  to  note  that  Internet  

communication  has  in  some  ways  nullified  the  traditional  sender-­‐

Dworak   7   Literature  Review  

receiver  model,  which  makes  using  U&G  even  more  relevant  to  online  

media  (Ko,  2000).  People  online  can  choose  what  media  they  want  to  

use  (Singer,  1998)  with  a  simple  click  of  the  mouse.  They  can  both  

send  and  receive  messages  simultaneously  through  media  such  as  

Twitter.  

Which  parents  of  children  with  disabilities  are  turning  to  strangers  in  online  social  

networks  to  satisfy  their  information,  emotional,  and  psychological  needs?  

The  Beating  Heart  of  It  

  The  third  area  of  literature  that  informs  a  study  on  online  social  support  

networks  and  information  uses  by  parents  of  children  with  disabilities  is  literature  

on  health-­‐related  online  support  groups.  This  area  does  not  strictly  cover  online  

social  network  or  the  information  behavior  and  needs  of  parents  of  children  with  

disabilities  but  overlaps  them  both.  This  area  of  research  covers  any  number  of  

computer-­‐mediated  communication  vehicles  (email  lists,  chat  rooms,  online  

discussion  forums,  wikis,  blogs,  or  the  online  social  networking  sites  that  have  

already  been  discussed)  and  different  mental  or  physical  special  health  needs.    

Miller  (2006)  conducted  a  study  on  social  networking  sites  focused  on  

mental  health  issues  like  RealMentalHealth.com  (now  HealthyPlace.com),  and  found  

anonymity  and  connections  with  other  mothers  were  among  the  sites’  benefits.  

Miller  also  stressed  that  the  information  on  such  sites  were  not  a  substitute  for  

professional  help;  the  need  to  be  adept  at  computers  was  another  limitation.    Baum  

(2004)  focused  on  Internet  Parent  Support  Groups  (IPSGs)  and  found  several  

outcomes  that  affect  the  well-­‐being  of  care  providers  of  children  with  special  health  

Dworak   8   Literature  Review  

care  needs.  Those  benefits  included  finding  people  with  similar  challenges;  finding  

information  and  guidance;  experiencing  anonymity;  helping  others;  venting;  and  

finding  hope,  gratitude,  and  experiencing  a  change  in  perspective.  Baum’s  study  

found  parents  who  participated  in  IPSGs  felt  empowered,  and  these  parents  strongly  

recommended  the  approach  to  other  parents  and  care  givers  of  children  with  

special  health  care  needs.  The  participants  in  Baum’s  study  were  mostly  female  and,  

like  Miller,  Baum  found  that  some  needed  to  adapt  to  computers  but  such  a  learning  

curve  was  not  impossible  to  overcome.  Trust  was  also  a  critical  aspect  in  successful  

IPSG  experiences.  Although  ninety  percent  of  Baum’s  participants  in  the  study  

recommended  joining  an  IPSG  as  soon  as  possible,  Baum  warns  against  problems  

with  relying  on  them  exclusively.    

Potential  dangers  include  misinformation,  expression  of  intense  feelings  that  

could  overwhelm  those  struggling  with  pain  and  fear,  different  needs  related  

to  different  stages  of  adaptation,  untrained  people  who  may  offer  therapy  or  

untested  products,  and  occasional  pressure  to  adopt  excessive  or  distorted  

group  beliefs.  (p.  388)  

With  these  warnings  taken  to  heart,  Baum  found  clear  support  for  connecting  with  

other  parents  of  children  with  disabilities  in  an  online  environment.    

  Margarlit  and  Rashkind  (2009)  performed  a  content  analysis  on  reactions  of  

mothers  of  children  with  learning  disabilities  and  attention  deficit  hyperactivity  

disorder  as  they  mourned  the  potential  closing  of  a  website  that  facilitated  online  

community  support.  Their  analysis  also  found  the  interactions  through  the  site  

empowered  mothers  through  information  seeking  and  community  support.  The  

Dworak   9   Literature  Review  

analysis  in  this  study  found  the  mothers  believed  the  following  was  facilitated  

through  this  site:  information  shared  was  valid  and  reliable,  information  could  be  

adapted  more  easily  to  their  needs,  current  information  and  research  could  be  

translated  into  a  format  accessible  to  them,  information  was  validated  by  personal  

experience,  and  information  could  provide  different  perspectives.  Their  statements  

expressed  that  they  benefited  from  the  online  community  through  emotional  

support,  empathy,  companionship  and  prevention  of  loneliness,  immediate  support  

and  help,  privacy  and  safety,  and  through  the  withholding  of  judgment.  The  findings  

from  this  area  of  literature  support  the  need  for  more  research  on  the  use  of  online  

social  support  networks  for  parents  of  children  with  special  health  care  needs.    

Conclusion  

These  studies  overlap  around  the  topic  of  using  an  online  social  network  like  

Twitter  to  organically  create  a  community  where  parents  of  children  with  

disabilities  may  share  their  information  as  well  as  their  empathy.  No  studies  were  

found  to  address  this  subject  directly,  suggesting  a  gap  in  the  literature  worthy  of  

study.  By  gleaning  these  key  findings  from  the  three  areas—literature  on  the  

information  behavior  and  needs  of  parents  of  children  with  disabilities;  literature  on  

the  new  frontier  of  online  social  network  analysis  and  social  media;  and  literature  

on  health-­‐related  online  support  groups—such  a  study  could  begin  to  discover  how  

parents  of  children  with  special  health  care  needs  find  serendipitous  information  

and  build  weak  ties  through  social  media.  

Dworak   10   Literature  Review  

Works  Cited  

 

Baum,  L.  S.  (2004).  Internet  Parent  Support  Groups  for  Primary  Caregivers  of  a  Child  

with  Special  Health  Care  Needs.  Pediatric  Nursing,  30(5),  381-­‐401.  

boyd,  d.,  Golder,  S.  &  Lotan,  G.  (2010).  Tweet,  tweet,  retweet:  Conversational  aspects  

of  retweeting  on  Twitter.”  HICSS-­‐43.  IEEE:  Kauai,  HI,  January  6.  

Briceño,  A.  C.,  Gospodarowicz,  M.,  &  Jadad,  A.  R.  (2008).  Fighting  cancer  with  the  

internet  and  social  networking.  The  Lancet  Oncology,  9(11),  1037-­‐1038.  

doi:10.1016/S1470-­‐2045(08)70275-­‐4  

Burgess,  K.  R.  (2009).  Social  networking  technologies  as  vehicles  of  support  for  

women  in  learning  communities.  New  Directions  for  Adult  and  Continuing  

Education,  2009(122),  63-­‐71.  doi:10.1002/ace.335  

Chen,  G.  M.  (2011).  Tweet  this:  A  uses  and  gratifications  perspective  on  how  active  

Twitter  use  gratifies  a  need  to  connect  with  others.  Computers  in  Human  

Behavior,  27(2),  755-­‐762.  doi:10.1016/j.chb.2010.10.023  

Dodds,  P.  S.,  Harris,  K.  D.,  Kloumann,  I.  M.,  Bliss,  C.  A.,  &  Danforth,  C.  M.  (2011).  

Temporal  Patterns  of  Happiness  and  Information  in  a  Global  Social  Network:  

Hedonometrics  and  Twitter.  PLoS  ONE,  6(12).  

doi:10.1371/journal.pone.0026752  

Huberman,  B.  A.,  Romero,  D.  M.,  &  Fang,  W.  (2009).  Social  networks  that  matter:  

Twitter  under  the  microscope.  First  Monday,  14(1-­‐5).  Retrieved  from  

http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewA

rticle/2317/2063  

Dworak   11   Literature  Review  

Lamberg,  L.  (2003).  Online  Empathy  for  Mood  Disorders  Patients  Turn  to  Internet  

Support  Groups.  JAMA:  The  Journal  of  the  American  Medical  Association,  

289(23),  3073-­‐3077.  doi:10.1001/jama.289.23.3073  

Lerman,  K.,  &  Ghosh,  R.  (2010).  Information  Contagion:  an  Empirical  Study  of  the  

Spread  of  News  on  Digg  and  Twitter  Social  Networks.  arXiv:1003.2664.  

Retrieved  from  http://arxiv.org/abs/1003.2664  

Mackintosh,  V.  H.,  Myers,  B.  J.,  &  Goin-­‐Kochel,  R.  P.  (2006).  Sources  of  Information  

and  Support  Used  by  Parents  of  Children  with  Autism  Spectrum  Disorders.  

Journal  On  Developmental  Disabilities,  12(1),  41-­‐52.  

Margalit,  M.,  &  Raskind,  M.  H.  (2009).  Mothers  of  Children  with  LD  and  ADHD:  

Empowerment  through  Online  Communication.  Journal  of  Special  Education  

Technology,  24(1).  Retrieved  from  

http://www.eric.ed.gov/ERICWebPortal/detail?accno=EJ861045  

Miller,  J.  (2006).  Finding  Support  Online:  Parents  are  Finding  Comfort  and  Support  

in  Virtual  Hugs.  Exceptional  Parent,  36(10),  42-­‐44.  

Pain,  H.  (1999).  Coping  with  a  child  with  disabilities  from  the  parents’  perspective:  

the  function  of  information.  Child:  Care,  Health  and  Development,  25(4),  299-­‐

313.  doi:10.1046/j.1365-­‐2214.1999.00132.x  

Protalinski,  E.  (2012,  February  1).  Facebook  has  over  845  million  users  |  ZDNet.  

Retrieved  from  http://www.zdnet.com/blog/facebook/facebook-­‐has-­‐over-­‐

845-­‐million-­‐users/8332  

Raymond,  Matt.  (2010,  April  14).  Library  to  acquire  ENTIRE  Twitter  archive  -­‐-­‐  ALL  

public  tweets,  ever,  since  March  2006!  Details  to  follow.  @librarycongress.  

Dworak   12   Literature  Review  

microblog,  .  Retrieved  March  19,  2012,  from  

https://twitter.com/#!/librarycongress/status/12169442690  

Taylor,  C.  (2011,  June  27).  Social  networking  “utopia”  isn’t  coming.  CNN.  Retrieved  

from  http://articles.cnn.com/2011-­‐06-­‐

27/tech/limits.social.networking.taylor_1_twitter-­‐users-­‐facebook-­‐friends-­‐

connections?_s=PM:TECH  

Tillisch,  D.  (2007).  New  Research  Provides  a  Snapshot  of  Parents  with  Children  Who  

Have  Special  Needs.  Exceptional  Parent,  37(11),  43-­‐44.  

Literacy  &  Learning  Midterm   1   Dworak  

Literacy  &  Learning  Midterm  

November  3,  2011  

Melody  Dworak  

 

Guiding  quote  for  my  term  thus  far:  

The  inclination  to  learn  from  life  itself  and  to  make  the  conditions  of  life  such  

that  all  will  learn  in  the  process  of  living  is  the  finest  product  of  schooling.  

—John  Dewey  in  Democracy  and  Education    

 Question  1:  Among  other  things,  literacy  is  about  social  power.  Being  literate  allows  people  to  exercise  control  and  direction  over  their  lives.  From  the  readings  this  semester,  provide  an  explanation  for  how  that  power/literacy  connection  works.  In  what  ways  might  libraries  and  librarians  modify  their  practice  to  address  the  concerns  that  this  connection  raises?    

 

Literacy’s  connection  to  power  has  firm  historical  foundations.  Wysocki  and  

Johnson-­‐Eilola  elaborate  on  how  the  dominant  group  oppresses  the  languages  and  

literacy  behaviors  of  the  subordinate,  using  the  rejection  of  their  dominant  belief  

system  as  a  blessing  to  slaughter.  Their  inclusion  of  the  story  of  Atahaualpa  

dropping  the  Bible  to  the  ground  in  front  of  a  Spanish  missionary,  which  give  the  

Spanish  a  holy  order  to  massacre  the  Incans,  shows  this  (p.  357).  Pawley  explains  in  

the  early  U.S.  colonial  period,  both  boys  and  girls  were  taught  to  read,  but  only  boys  

were  taught  to  write  (p.  438).  Street  elaborates,  “…it  becomes  apparent  that  literacy  

can  no  longer  be  ,addressed  as  a  neutral  technology,  as  in  the  reductionist  

‘autonomous’  model,  but  is  already  a  social  and  ideological  practice  involving  

fundamental  aspects  of  epistemology,  power,  and  politics:  the  acquisition  of  literacy  

involves  challenges  to  dominant  discourses  (Lewis),  shifts  in  what  constitutes  the  

agenda  of  proper  literacy  (VV  einstein-­‐Shr;  Carmetti;  Shuman)  and  struggles  for  

power  and  position  (Rockhilt  Probst).  In  this  sense,  then,  literacy  practices  are  

saturated  with  ideology”  (p.  435).  

  In  the  present  day,  we  see  struggles  of  power  and  class  play  out  in  

standardized  testing  data.  The  No  Child  Left  Behind  Act  (reauthorization  of  the  

Literacy  &  Learning  Midterm   2   Dworak  

Elementary  and  Secondary  Education  Act  under  President  George  W.  Bush)  

mandated  disaggregating  of  NAEP  data,  which  gathers  test  scores  to  focus  on  the  

literacy  and  math  achievements,  to  specifically  focus  on  achievements  at  the  Fourth  

and  Eighth  grade  levels—the  interims  of  which  are  believed  to  be  critical  growth  

stages.  Disaggregating  test  data  was  imperative  so  that  schools  could  no  longer  hide  

non-­‐achieving  students  under  an  average.  It  was  intended  to  “shine  the  light”  on  

racial  disparities  in  education  and  in  this  way  became  a  late-­‐20th-­‐century  Civil  

Rights  struggle.  Brown  and  Black  children  are  consistently  “left  behind”  their  White  

peers,  and  many  have  pointed  to  the  lack  of  education  as  a  determining  factor  in  

who  will  spend  time  in  prison.  Davidson  and  Goldberg  state,  “Seventy-­‐five  percent  

of  those  imprisoned  tend  to  be  illiterate,  earning  under  $10,000  per  year  at  the  time  

of  arrest”  (p.  21).  Being  convicted  of  a  felony  is  directly  related  to  one’s  

disenfranchisement.  What  makes  this  relationship  between  literacy  and  power  an  

extremely  troublesome,  moral  issue  is  the  idea  that  descendant  of  slaves  are  at  great  

risk  being  un-­‐emancipated,  and  that  the  U.S.  system  of  education  might  be  playing  a  

role  in  that.    

How  might  school  libraries  and  teacher-­‐librarians  re-­‐imagine  their  own  role  

in  this  mess?  The  readings  from  this  semester  suggest  two  potential  options:  

promote  learner  agency  through  subverting  not-­‐learning  and  binding  together  with  

the  learner  in  the  contact  zone.  According  to  Kohl,  “Not-­‐learning  and  unlearning  are  

both  central  techniques  that  support  changes  of  consciousness  and  help  people  

develop  positive  ways  of  thinking  and  speaking  in  opposition  to  dominant  forms  of  

oppression.  Not-­‐learning  in  particular  requires  a  strong  will  and  an  ability  to  take  

the  kinds  of  pressure  exerted  by  people  whose  power  you  choose  to  question”  (p.  

23).  This  is  a  kind  of  agency  for  not-­‐learners,  but  not  the  kind  that  will  allow  them  to  

thrive  in  the  current  education  system.  Teacher-­‐librarians  cannot  take  the  

traditional  authority/subordinate  strategies  traditionally  found  in  education.  

Instead  they  must  re-­‐examine  motives  for  not  learning  and  be  creative  in  subverting  

the  subverter.  Kohl  did  this  by  manipulating  the  situation  and  being  shaped  by  the  

Literacy  &  Learning  Midterm   3   Dworak  

not-­‐learner’s  challenges  to  be  more  flexible  to  the  not-­‐learner’s  needs.  They  grew  to  

become  allies,  bound  together  in  the  pursuit  of  mutual  learning.    

Being  bound  together  through  mutual  learning  is  the  condition  of  the  contact  

zone.  The  contact  zone  is  “...social  spaces  where  cultures  meet,  clash,  and  grapple  

with  each  other,  often  in  contexts  of  highly  asymmetrical  relations  of  power,  such  as  

colonialism,  slavery,  or  their  aftermaths  as  they  are  lived  out  in  many  parts  of  the  

world  today”  (Wolff,  p.  4).  But  each  interlocutor  is  affected  by  the  experiences  of  the  

contact  zone.  If  individuals  walk  away  untouched,  they’re  burying  something  deep  

within  themselves.  Teacher-­‐librarians  can  learn  to  recognize  the  literate  arts  of  the  

contact  zone—transculturation,  autoethnography,  critique,  collaboration,  

bilingualism,  mediation,  vernacular  expression,  parody,  denunciation,  and  

imaginary  dialogue  (p.  11)—to  meet  learners  up  close  and  in  the  middle,  rather  than  

be  separated  by  the  distance  that  planes  of  power  enforce.    

   

Literacy  &  Learning  Midterm   4   Dworak  

 Question  5:  Research  in  Library  and  Information  Science  is  traditionally  based  on  a  “techno-­‐managerial”  model.  How  would  you  describe  that  model  in  practice?  The  techno-­‐managerial  model  tends  to  obscure  many  of  the  issues  related  to  literacy.  How  have  the  readings  illustrated  this  problem?  In  what  ways  might  libraries  and  librarians  modify  their  practice  if  they  began  to  base  their  knowledge  on  alternative  research  paradigms?    

  Two  scholars  inform  our  understanding  of  the  “techno-­‐managerial”  model  of  

library  practice:  Prior  and  Pawley.  We  see  the  techno-­‐managerial  model  in  Prior’s  

description  of  structuralism.  Structuralism  develops  the  observational  perspective,  

where  scholars  can  transcend  out  of  the  swamp  and  peer  down  from  the  mountain  

top.  Prior  states  the  structuralist  purpose  is  to  create  a  hierarchy  of  pieces,  which  

Pawley  describes  as  “decontextualization.”  Prior  also  points  to  the  rule-­‐based  

outcomes  of  the  structuralist  agenda.  And  we  all  know  how  traditional  library  

science  practice  loves  rules.  One  may  quickly  imagine  the  following  signs  being  

posted  around  a  library,  past  or  present:  “No  Talking”;  “No  Food”;  “No  Beverages.”  

What’s  from  stopping  them  from  posting  a  “No  Patrons”  sign?  

  Pawley  elaborates  on  the  techno-­‐managerial  model  through  a  discussion  of  

the  relationship  between  decontextualization  and  commodification  of  information.  

Libraries  once  classified  books  according  to  their  “truthiness”—providing  the  

preeminent  position  to  those  tomes  associated  with  God  and  the  dominant  belief  

structure.  As  societies  evolved,  information  became  valuable.  Decontextualizing  

information  allowed  its  pieces  to  be  allocated  a  certain  price  based  on  its  place  in  

the  hierarchy  of  knowledge.  Pawley  states  that  the  commodification  of  information  

gave  libraries  a  purpose,  and  organizing  those  pieces  by  the  alphabet  rather  than  

pious  prominence  resulted.  It  was  almost  a  natural  evolution.    

Stoddard  and  Lee  speak  of  the  librarian  as  a  custodian,  a  “protector  of  books”  

(p.  9).  An  authoritarian  role  such  as  this  facilitates  the  storage  of  knowledge  in  tidy  

boxes,  it  does  nothing  to  facilitate  literacy.  Pawley  links  this  to  the  Procrustean  

model  of  having  one  box  that  each  individual,  no  matter  the  culture  or  background,  

must  fit  into—colloquially  known  as  “forcing  a  square  peg  into  a  round  hole.”  

Pawley’s  Procrustean  model  has  more  dire  consequences  than  the  more  common  

Literacy  &  Learning  Midterm   5   Dworak  

idiom,  however.  In  Pawley’s  imagery,  learners  lose  pieces  of  themselves  through  

violent  and  harmful  means.    

Holland  and  Haraway  inform  our  understanding  of  what  cultural  identities  

might  be  cut  away  through  this  techno-­‐managerial  model,  and  how  librarians  might  

adapt  their  thinking  to  promote  a  more  culturally  open  and  communally  driven  

practice.  Holland  states,    “From  a  Bakhtinian-­‐socio-­‐historic  perspective,  persons  

develop  through  and  around  the  cultural  forms  by  which  they  are  identified,  and  

identify  themselves,  in  the  context  of  their  affiliation  or  disaffiliation  with  those  

associated  with  those  forms  and  practices”  (p.  33).  Rather  than  forcing  learners  and  

their  needs  to  fit  inside  a  box,  this  statement  gives  hope  for  a  more  collectively  

driven  approach.  Haraway  recognizes  the  role  of  situated  knowledges  and  our  

construction  of  knowledge  through  our  identities,  which  we  can  apply  to  the  

librarian-­‐learner  relationship.  “Situated  knowledge  require  that  the  object  of  

knowledge  be  pictured  as  an  actor  and  agent,  not  a  screen  or  a  ground  or  a  resource,  

never  finally  as  slave  to  the  master  that  closes  off  the  dialetic  in  his  unique  agency  

and  authorship”  (p.  198).  Pawley  agrees  with  this  ideal  of  learner  as  consumer  and  

producer,  and  that  librarians  can  recognize  this  and  strike  a  balance  to  supplement  

their  traditional  techno-­‐managerial  model.    

  An  example  that  displays  such  efforts  may  be  seen  in  the  efforts  of  the  Read  

Write  Library,  formerly  called  the  Chicago  Underground  Library.  This  is  an  effort  for  

a  library  to  go  beyond  the  edgy  strategy  of  accepting  folksonomies  into  its  

taxonomical  system:  It’s  working  to  gather  community-­‐created  and  curated  

collections  within  its  own  digital  library  (readwritelibrary.org).  This  initiative  is  still  

in  development,  but  it’s  a  system  with  much  vision  for  a  library  to  engage  its  

community  in  shaping  the  identity  of  its  place.  This  solicitation  of  collection  

materials  from  the  community  gives  that  community  direct  ownership  over  its  

knowledge.