sales and operations planning (aggregate planning)

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Sales and Operations Planning (Aggregate Planning)

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Page 1: Sales and Operations Planning (Aggregate Planning)

Sales and Operations Planning

(Aggregate Planning)

Page 2: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 2

Sales and Operations Planning

• Strategic and tactical considerations

• Top-down planning

• Bottom-up planning

• Optimization techniques

Page 3: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 3

Back to Pennington Cabinet

• Strategic Capacity Level:Five machines, nine assembly

teams

• Company produces make-to-stock cabinets for sale at Lowe’s, etc.

• Effective capacity: 5,000 jobs per year

ORabout 420 jobs per month

Page 4: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 4

Pennington (continued)

Raw Demand for next 6 months:January 150 jobsFebruary 250 March 350 April 450 May 600June 650

What are our options . . . ?

Page 5: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 5

Pennington (again) . . .

300

600

Monthly capacity = 420

Raw Demand

April

Need 450

Page 6: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 6

Sales and Operations Planning (SOP)

• Purpose: Select capacity options over the intermediate time horizon

• Capacity options:– Workforces– Shifts– Overtime– Subcontracting– Inventories– etc.

Page 7: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 7

Time Horizon View . . .

Short-Range Plan(days, weeks out)

SOP(months out)

Long-Range Plan(years out)

Capacity levels

considered

“frozen” in the

short-term

Changes in

adjustable

capacity

possible

Changes in

fixed

capacity

possible

Page 8: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 8

SOP continued

(2 - 18 months out)• Outside of time frame strategic planning• Inside of time frame tactical planning

“Big Picture” approach to planning• Families or groups (aggregation) of:

– Products– Resources– Technologies or skills

• Provide “rough” estimates

Page 9: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 9

Position in the Overall Business Planning Cycle

Decisions Time FrameProduct and process“Bricks and Mortar”

18+ months

Employment and overall inventory levelsWhat demand to meet?

2 to 18 months

Specific products and timesScheduling of people and equipment

Less than 2 months

Long-RangePlans

SOP

Short-RangePlans

Page 10: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 10

Inputs to the Process

SOPs

Strategic Capacity Levels Existing buildings Processes

Demand Management Forecasts of customer

demand Need for spares, etc. Pricing

External Capacities Suppliers Subcontractors

Page 11: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 11

Advantages of SOP

• Negotiated process– “Agreed” demand

• Functional coordination– Budgets and cash flow analyses

• Reduces operations task to“meeting the plan”

Page 12: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 12

SOP Approaches

Top-Down• Similar products OR

stable mix

• Standards available for planning

– time, cost requirements from history and/or planning documentation

• Can “Average” product

Bottom-Up• Different products AND

unstable mix

• Requires forecasts and production data for individual products

• Can be extremely data-intensive

Page 13: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 13

Top-Down Planning

1. Develop the aggregate sales forecast and planning values.

2. Translate the sales forecast into resource requirements.

Personnel, equipment, materials

3. Generate alternative production plans. Chase, level, mixed

4. Select the best of the plans. Lowest cost, best fit to capability

Page 14: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 14

Top-Down Example I(Product Data)

Product % of Total Labor/Unit

A100 10% 40 hours

B200 50% 20 hours

C300 20% 15 hours

D400 5% 10 hours

E500 10% 20 hours

F600 5% 10 hours

Page 15: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 15

Top-Down Example II(“Average” Products)

Product % of Total Labor/UnitA100 10% 40 hours

B200 50% 20 hours

C300 20% 15 hours

D400 5% 10 hours

E500 10% 20 hours

F600 5% 10 hours

10%(40) + 60%(20) + 20%(15) + 10%(10) = 20 hours

Page 16: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 16

Top-Down Example III(Conditions or Constraints)

• Agreed upon demand to be met for upcoming 12 month period

• Can vary workforce and inventory levels

• No backordering

• “Average” unit requires 20 worker hours

• Each worker works 160 hours per month

Page 17: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 17

Top-Down Example IV(Demand Forecast for 12 months)

Month Demand Month DemandMarch 1592 September 2504

April 1400 October 2504

May 1200 November 3000

June 1000 December 3000

July 1504 January 2504

August 1992 February 1992

Page 18: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 18

Top-Down Example V(Other tidbits of data …)

• Hiring cost = $300

• Firing cost = $200

• Inventory holding cost = $6 / unit / month

• Start and end with 227 workers (goal)

• Start and end with about 1000 units in inventory (goal)

Page 19: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 19

Detail of First Six Months from Level Strategy

Note: We develop a level strategy by setting “Actual Employees” equal to the average required for the 12 month planning period

Month Demand

Demand in Employee

Hours

Employees to Meet

Production Plan

Actual Employees

Actual Production Firings Hirings

Ending Inventory

March 1592 31840 199 252 2016 0 25 1424

April 1400 28000 175 252 2016 0 0 2040

May 1200 24000 150 252 2016 0 0 2856

June 1000 20000 125 252 2016 0 0 3872

July 1504 30080 188 252 2016 0 0 4384

August 1992 39840 249 252 2016 0 0 4408

Page 20: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 20

Detail of First Six Months from Chase Strategy

Note: We develop a chase strategy by setting “Actual Employees” equal to the number needed in each period

Month Demand

Demand in Employee

Hours

Employees to Meet

Production Plan

Actual Employees

Actual Production Firings Hirings

Ending Inventory

March 1592 31840 199 199 1592 28 0 1000

April 1400 28000 175 175 1400 24 0 1000

May 1200 24000 150 150 1200 25 0 1000

June 1000 20000 125 125 1000 25 0 1000

July 1504 30080 188 188 1504 0 63 1000

August 1992 39840 249 249 1992 0 61 1000

Page 21: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 21

Another View ...

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5000

10000

15000

20000

25000

30000

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Augus

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Septe

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Novem

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Decem

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Janu

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Febru

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Level SOP Chase SOP

Page 22: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 22

Cost Details from theSpreadsheets ...

Cost of current plan: $205,844

Firing: Hiring: Inventory:Totals: 25 25 32224Costs: $5,000 $7,500 $193,344

Cost of current plan: $197,000

Firing: Hiring: Inventory:Totals: 250 250 12000Costs: $50,000 $75,000 $72,000

Level strategy

Chase strategy

Page 23: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 23

Top-Down Example(Other Issues …)

• Are complete costs shown?– Expand out for budget and cash flow analysis

• “Input” (suppliers) and “output” (logistics and warehousing) considerations– Lead time, materials availability, storage

space?

• Variations in actual production

– Scrap, rework, equipment breakdowns

Page 24: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 24

Top-Down Example(Expand the options …)

We can now subcontract production

• Maximum subcontract of 1400 units per month

• Cost is $5 more per unit than internal production cost

• Will this option:– 1) increase costs?

– 2) decrease costs?

– 3) have no effect on costs?

Page 25: Sales and Operations Planning (Aggregate Planning)

©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield

Chapter 12, Slide 25

Second Approach:“Bottom-Up” SOP

• Products with very different requirements

• Requires forecasts and production data for individual products

• Can be extremely data-intensive