Final PresentationSALE TEAM:

• LE HOANG KIM DUYEN

• PHAM HUNG THAI SON

• PHAM NGOC MINH KHOA

• NGUYEN HOANG HUNG

• DO THI PHUONG DUNG

• LE THI THANH TAM

• TRAN NGUYEN KHOA HUNG

• NGUYEN THANH BINH

• NGUYEN TRIEU PHUC HAI

ROLES OF EACH MEMBER

Le Hoang Kim Duyen (VP) - 295895

Assign tasks for each member

Consulting the T-shirt for the customers

Sale T-shirts

Keep contact with CEO, VPs

Create the team’s Facebook page

Delivery planning

Make the target for each member

Create sales strategies

Pham Ngoc Minh Khoa - 295915Finding potential customers

Keep contact with the customers

Answering phone calls from the customers

Giving advice and guidance on product selection to customers.

Complete the sale target

Design the Power Point slides for the group

Tran Nguyen Khoa Hung

Main role is sell our products

Find new potential customers

Give the best advice to customers

Bring benefit for our project

Find out new customer based on relationship of old customer

Tran Nguyen Khoa Hung

Give promotion to customer

Support Manufacturing Department in making the package

Keeping the contact with customer to update new information about promotion

Delivery: Free ship for customer in District 1 and District 5. For the other place, we take charge based on distance.

Nguyen Hoang Hung

Selling to t-shirt to complete goals of sale's group

Appeal to sponsor from relationship personally and receive 5 billions from company Bach Tung furniture

Co-operation to marketing to keep contact to customers quickly on Facebook

Represent of group to receive order from customers

Delivery t-shirt to customers

Do Thi Phuong Dung

Contacting my own personal relationships to introduce and sell product

Supporting manufacturing department to make paper bags

Storing and distributing product to customers and other members, checking inventory everyday.

Delivery product to customers

Send the statistic and revenue for finance department at the end of the day

Nguyen Trieu Phuc Hai

selling online, offline and selling in our courtyard.

Have all knowledge about the product communicate effectively with the customers.

Greet the customers and help them in identifying their requirements

Promote our products and answer the customers' questions regarding the products

Nguyen Trieu Phuc Hai

Get feedback from customers about our products and report them to VP

Take part in sale meetings and follow the rule of VP

Support other members in sale department when they need

Collaborate with every member in other teams to achieve the common goal

Nguyen Thanh Binh

Selling 4 T-shirts

Delivery T-shirts when received orders from the customers

Explain the meaning of the logo to the customers

Le Thi Thanh Tam

Find the potential customers

Persuade customers to buy the products

Promote the products via social network: Facebook, Instagram,..

Pham Hung Thai Son

Supporting manufacturing to make order and delivering T-shirt

Using contact to sell T-shirt

Delivering T shirt to customers

Selling totally 3 T shirt.

Customer Benefits Package

Customer Benefits Package

T-shirt

Fashionable design

Opportunities to help communities

Providing message to

protect environment

Gantt Chart and an AON

0 A 2

1 1

1 2 3

1 B 5

1 1

2 4 6

3 C 8

2 2

5 5 10

7 D 11

0 0

7 4 11

9 E 13

2 2

11 4 15

11 F 17

4 4

15 6 21

13 G 18

7 7

20 5 25

17 H 19

0 0

17 2 19

22 I 35

3 3

25 13 38

22 J 31

1 1

23 9 32

22 K 34

5 5

27 12 39

25 L 36

4 4

29 11 40

28 M 37

0 0

28 9 37

28 N 35

2 2

30 7 37

29 O 37

0 0

29 8 37

AON

Happy Customers

Happy Customers

Communications and sales strategies

Communication Strategies

Providing information about the campaign

Consulting about the size, colors, design of the T-shirt

Be patience when persuading customers

Handle unhappy customers

Sale Strategies

Understand what the buyer wants

Establish trust with the buyer

Using personal relationships

Using social networks such as: Facebook, Twitter, Google+…

Apply 10% discount / 5 T-shirts

Free shipping in District 1 , 3 , 5

Core competencies & Competitive priorities

Core competencies

Young and creative staffs

Unique design and unisex form T-shirt for everyone

Non-profit company and all revenue is used for charity

Competitive priorities

Own many close and potential referrals that are suitable to the products designed and distributed

Have motivated and enthusiastic sale staff

Have many channels of distribution

Demonstrate eye catching logo and slogan for the products

Perform meaningful ideas base on charity work that can touch people's heart honestly

Pre- and Post- Service Value Chain

Measurement and Feedback

Pre-production Services

• Using Social Network Pages such as Facebook

• Word of mouth

• Using banner

• Promotion/ Advertising

Primary Production Processes

Post-production Services

• Keep contact after selling products

• Shipping

• Thank you letters

Gaining a Customer Value Creation Keeping the Customer

Support and General Management Processes

• Packaging the T-shirt

Process Flow Chart

Start

Advertising

Customer / OrderSales

PaymentProcessed

CustomerServices

Shipping

Team members’ lessons

Persuasive and communication skill

Team-working skill

How to solve conflicts

able to work long and hard hours

always finish a task on time

not afraid to ask questions

value integrity

VP learned from this project

How to manage time

Work under pressure

Connect members

Control the working process of the group

Team working skill

Expand the relationships