SAFETY CULTUREAN OVERVIEWHandito Aji Saroso

PROSPEX-5 Product Manager

Building and Plant Safety Institute

What is Culture?Culture : “Enough people doing same thing long

enough” (Critical mass & sustainability)

Safety Culture,

… is about how people think, believe, mean and

intention & behavior in relation of safety.

… is how to change people motivation of safety, from

“they scare with the rule” to be “they love to work

safely, they care others, they love their future and

families etc”

By developing “Safety Culture”, we can sustain people safety

behavior because people want it, they believe in it and the highest

intention in their life, and of course we need to help them with high

standard OH&S system in place.

Why Culture is Important?

Jusk ask oil and gas off shore• Why do fires continue to occur on offshore platform?

• Why do major lossess of containment occur?

• What causes management to forget the lesson from the past?

Research Say That ....

Good Safety= Good Business

But How?Creating and Improving SAFETY CULTURE is the foundation of Operational Excellence for

Sustainable Business

Is it possible to measure the safety culture?

YES IT IS. From our perspective culture is measured through our 4 pillar approach

Technical Capability

Management Infrastructure

People MindsetLeadership

•How the asset and resource configure to create value add

•Elemens of this are Management Commitment, Hazard and Risk Management, Working System, Inspection and Monitoring, Reporting and Communication, Audit System

•Formal structure, process and system that support in achieving optimization of Technical Capability Pillar

• Elements of ths pillar are : Organization Design, Performance Management, Support Function, Capability Building Process, Contractor Management, Continuous Improvement

•Perception of the people toward system and management approach has implemented

• This process consist of several element that are Attitude, Competency, Communication, Team Work, Working Environment

•Process of defining the desired state, setting up the team to succeed, and engaging in the discretionary efforts that drive the safety values

• Element in this pillar such as : Vision, Inspirational Communication, Supportive Leadership, Personal Recognition, Role Model, Performance Focus

What is the benefit to measure the safety culture?

By undertaking the safety culture measurement you can

1. Determine your safety culture level

2. Benchmark your level compare to the world class standard

3. Identify area for improvement

4. Encourage continuous improvement through recommendations

5. Identify perception gap among all level

6. Involve your employee in Health and Safety issues

Mainly there are 4 methods used to conduct measurement

Document Review

Interview Survey

Observation

Document Review and SurveyDocument Review : A review of the company’s health and safety documentation and written records for key safety culture indicators. Assessors will assess specific elements according to set criteria and give a score from 1-4

Survey : Survey of all or a sample of employees/supervisors in the organisation, using a item questionnaire on key aspects of safety culture. The survey is designed to assess each of the key elements described above, in the form of statements which capture the important aspects of the element. Workers rate these statements on a scale from 1 (strongly disagree) to 4 (strongly agree).

Observation and interview

Interview : Semi-structured interviews with management and on-the-floor managers or supervisors, covering the key elements of management commitment, involvement & safety competence.The responses collected will supplement and verify the documentation review, the workplace observation and the questionnaire results

Observation: Observation of safety culture performance indicators in the workplace, covering all work areas (including informal questions to staff/supervisors). Assessors will tour the workplace to observe key indicators under each of the key safety culture elements where appropriate, including informal questions to supervisors and employees to verify both the observations and the survey data

What is the strengths and improvement aspects?

How to improve safety culture and performance?

We are offer you 4 options to the use of the safety culture measurement and improvement• Safety Culture Survey• Safety Culture Full Diagnostic• Safety Culture Improvement• Safety Culture Sustainability

Safety Culture Survey• This option allows for an initial self‐

assessment of the safety culture in an organisation from the perceptions of staff. The survey may provide information about how perceptions vary across different departments or disciplines. It is not intended to be a comprehensive assessment as in the full SCM, but provides a starting point to evaluate the priority given to health and safety in the organisation

• Completed survey are forwarded and full analysis of result undertaken, and report presented

Safety Culture Full Diagnostic• All four parts of the tool are used

(document analysis, workplace observation, safety culture survey and interviews) to provide a comprehensive assessment of the safety culture of the organisation

• Full analysis, recommendation and report are presented

Gathering the data

Data Analysis & Identify the opportunity

Setup Initiatives

Situation Assessment

Conduct diagnostic with focused to 4 pillar of safe operational excellence to understand current condition, develop action plan and initiatives

Launch program

Training / Workshop

Field Coaching

Monitoring Result

Plan Realization

Initiatives realization and capturing improvement opportunity

SUSTAINABILITY PROCESS

After Action Review

Lesson Learned

Stand alone

Make It Stick

Program Evaluation, review the change, lesson summary, and handover to stand alone

Establish Team

Team conditioning

Communication & Condition

Leadership

Decide & select Unit Areas

Preparation

Team preparation ( team selection, project planning, setup milestone)

Safety Cultural Improvement consist of 4 main stages with estimated total project time around 8 months depend on the scope and objectives

2-4 weeks 4-6 weeks 16-24 week 3-4 week

Illustration during implement PROSPEX-5 Way :

Coaches together with Line Leaders safety do assessment the unit area for improvement

Implement the improvement initiatives on

the job Intensive coaching at the

field

Coach observe the progress and

influence the focus to achieve

resultAchieve the performance

improvement and enjoyable work climate

Safety Culture Sustainability• This option is to provide the fundamental

methodology in maintaining the improvement has been done and to ensure the safety improvement are live within organisation

• Tools are forwarded, training is provided and the methodology are presented to have the same understanding and commitment

“You will achieve the level of safety that you demonstrate you want

to achieve”

Handito Aji Saroso,ST, Lean Six Sigma Black Belt

PROSPEX-5 Product Manager

Building and Plant Safety Institute

Mobile (+62) 81230301552

Office (+62) 2180873271

Email : handito.saroso@bpsi-safetyinstitute.com

www.bpsi-safetyinstitute.com