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  • 1 SafeSYT (C) Copyright

    2011 All Rights Reserved

    UUsseerr GGuuiiddee

  • 2 SafeSYT (C) Copyright

    2011 All Rights Reserved

    Welcome!

    This User Guide will help you navigate through the important concepts and integrated tools that SafeSYT program offers for your Hytera radio System. This guide assumes that you have already successfully installed SafeSYT software and that you are familiar with Microsoft Windows. It does not explain things such as how to use dialogue boxes, wizards, or the Windows Explorer.

    The Installation and Set Up Package you have just downloaded consists of two parts:

    First, the Installation Manual, intended to serve as an Installation Guide of the software modules.

    Second, this package, that contains a tutorial with examples to set up and begin using SafeSYT today.

    Copyright 2011 SafeSYT All rights reserved.

    No part of this publication may be copied, distributed, stored in a retrieval system, translated into any human or computer language, or transmitted, in any form or by any means, without the prior written consent of SafeSYT.

    SafeSYT is a registered trademark. Any other brand names and trademarks appearing in this guide are the property of their respective holders.

    Comments? Please email all comments on this document to [email protected].

  • 3 SafeSYT (C) Copyright

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    SafeSYT

    SafeSYT is an innovative intelligent-wireless and PC based Dispatching Application with reliable location tracking, real-time GPS information and enhanced features that are designed for building communication, control and monitoring for various types of business. Modular suites include location data via real-time GPS information, historical tracking, text messaging, email and enhanced reporting, SafeSYT will highly improve the efficiency of your workforce. You can now complete your mobile tasks with less effort and expenditure. SafeSYT offers you the flexibility to overcome the demands of all industries, across all markets, to meet and exceed expectations for dispatching. With SafeSYT, you will now have a unified productivity center that allows you to communicate with your fleet, monitor tasks and oversee your working areas with ease.

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    Table of Contents Getting Started 6 1. System Overview 6 2. Starting SafeSYT 7 Live 8 1. SafeSYT Workspace 8

    A. Mapping Area 8 B. Main Menu 9

    C. Unit Control Menu 10 I. Status Indicator 11 II. Unit Options Menu 11 III. Quick Menu 12 IV. Display Menu 13 V. Alarms Menu 13 D. Multi-screen Customization 14 Geo-Fencing and Landmarks 15 1. Landmarks 15

    A. Creating a Landmark 15 B. Editing or Deleting a Landmark 16

    C. Display Landmarks on Map 17 2. Geo-Fences 18

    A. Creating a Geo-Fence 18 B. Editing or Deleting a Geo-Fence 19

    C. Display Geo-Fences on Map 20 History 21 1. Replaying Unit History 21

    A. Select Unit (s) & Interval 21 B. Play Animated History Menu 22

    C. Display Historical Table 23 D. Display Historical Data Outline on Map 24 Reports 25 1. Generating Reports 26

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    Table of Contents Continued Text Messaging 27 1. Messaging Controls 27

    A. Write a New Message 27 B. Inbox 28 C. Outbox 29

    D. Recycle Bin 29 Voice Dispatch 30 1. Settings 30

    2. Radio Controls 30 A. Initiate a Call 31 B. Receiving a Call 31

    3. Channel and Zone Settings 32 4. Recording Calls 33

    System 34 SafeMobile Support 35

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    Getting Started 1. System Overview

    SafeSYT contains server software that works together with Hytera radio systems to manage dispatchers, subscriber radios and store data. SafeSYT connects to the subscriber radios using USB cables. For more information regarding this connection, see Configuration details in the Installation Manual.

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    Figure 1.1

    Getting Started 2. Starting SafeSYT

    To Start SafeSYT, FIRST activate both the Application Server and the Hytera Gateway via the desktop icons. Double click the icon and allow the programs to run in the background. The Application Server and the Gateway MUST be running in order to properly connect to the SafeSYT programs. Next, double click on the SafeSYT Icon on your desktop, or from the Start menu, select Programs /SafeSYT. Once selected, the Login Screen will appear. The user must enter a Username and Password into the available edit fields in order to gain access to the program. Then, select your preferred user Language and Login. [Fig. 1.1] The default Password is established at Installation. See Installation Manual, Section "Run SafeSYT Installer", page 14 - for more details. The default language for SafeSYT software is English.

  • 8 SafeSYT (C) Copyright

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    Figure 1.2

    Live 1. SafeSYT - Workspace

    The SafeSYT Workspace opens Live and contains a Mapping Area. [Fig. 1.2], a tabbed Main Menu Navigation Bar and the Unit Control Menu.

    A. Mapping Area

    The Mapping Area is where SafeSYT interacts with Google Maps or other mapping options, to display the location of your units on the map. The +/- Buttons within this screen allow you to zoom in and out within the selected map. You can Pan the map by selecting and dragging your mouse within the Mapping Area to your desired view point. The Map View Tools allow you to change your view based on the information that you need from the map. Map: shows street map detail Satellite: shows satellite imagery Hybrid: shows street map with terrain information

    The Tools Icon on the right of the Map allows you to access traffic patterns and to look up desired addresses.

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    Figure 1.3

    Live 1. SafeSYT - Workspace

    B. Main Menu

    The Main Menu contains tabs where your specific settings and configurations will be stored. You will utilize these tabs to access your data, communicate with your fleet and report information related to your business. Navigation Bar Tabs: [Fig. 1.3]

    Live - Track your mobile assets Geo-fences & Landmarks - Set up zones and monitoring parameters History - View the tracking history of your assets Reports - Review reports available for monitoring purposes Text Messaging - Send and receive text messages Voice Dispatch - Communicate with radios via Voice Over IP Telemetry - Monitoring and triggering of digital events System - Display for Engineers to view software event logs

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    Figure 1.4

    Live 1. SafeSYT - Workspace

    C. Unit Control Menu

    The Unit Control Menu provides the means to view your selected units on the map. You can input any number of units, manually select to view each individually or view groups of your units all at one time on the map. Select your Unit or Units to view and click Display to view on map. [Fig. 1.4]

    NOTE: The Unit Control Menu is pre-configured with two default units entered. IE: Demo 101 & 102 Units and Groups are configured in the Administrative Module. See Installation Guide, Section 5.i "Adding Users", Page 17.

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    Figure 1.5

    II. The Unit Options Menu can be accessed by right clicking the desired unit to select status. [Fig. 1.6]

    Figure 1.6

    Live 1. SafeSYT - Workspace

    C. Unit Control Menu

    I. The Status Indicator provides detail of the radio status at any given time. [Fig. 1.5] Status:

    GPS Status- On / Off / Poor Signal Radio - Enabled (On) / Disabled (Off) Stolen - Unit will be Disabled as soon as it registers back into the system

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    Figure 1.7

    Live 1. SafeSYT - Workspace

    C. Unit Control Menu

    III. The Quick Menu provides a quick glance of historical details for each unit in the Unit Control Menu. To view this menu, double click the desired unit. [Fig. 1.7] Historical Data Represented:

    Alarms Text Messages Calls Received / Made

    NOTE: If VoiceDispatch Suite is enabled, direct connect calls can be made from this screen to any unit via the Call (PPT) - Push To Talk Button. Calls will always be recorded and can be initiated through the Voice Dispatch Tab or the Unit Control Menu. Calls can only be replayed from the Voice Tab.

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    Figure 1.8

    Figure 1.9

    Live 1. SafeSYT - Workspace

    C. Unit Control Menu

    IV. The Display Menu provides a quick glance of Landmark and Geo-Fencing detailed settings for each unit in the Unit Control Menu. To view all units and find the nearest to a particular destination, Select All. To view the Landmarks and Geo-Fencing options, select the boxes and click Display. [Fig. 1.8] V. The Alarms Menu provides a quick glance of any Alarms sent for units listed in the Unit Control Menu. To view this window, double click the Alarms Icon on the bottom left of your screen. [Fig. 1.9]

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    Figure 1.10

    Figure 1.11

    Live 1. SafeSYT - Workspace

    D. Multi-Screen Customization

    Multi-Screen customization is available with a computer that is able to support multiple monitors. SafeSYT has a built-in feature that allows the dispatcher to designate tasks and suites separately to different screens within their workstation. To assign Tabs to different screens, place your cursor over the Tab you wish to detach. Right-click the Tab, then select the "Floating" option. [Fig. 1.10] This will detach the Tab from the Main Menu and allow you to relocate it to the screen of your choice. [Fig 1.11]

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    Figure 2.1

    Figure 2.2

    Geo-Fencing and Landmarks 1. Landmarks

    The Landmarks Suite in SafeSYT allows you to notate important points on your map. Landmarks are positions on the map that you identify with icons to help recognize when a unit is near that location. (e.g. delivery locations, your warehouse, service stations)

    A. Creating a Landmark To create a Landmark, click the Geo-Fencing and Landmarks Tab in the Main Menu. Then, select the Landmarks mini-tab. [Fig. 2.1] Select, New. Enter your location data, select your Landmark Type and Save. [Fig. 2.2]

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    Figure 2.3

    Figure 2.4

    Geo-Fencing and Landmarks 1. Landmarks B. Editing or Deleting a Landmark

    To Edit a Landmark, select desired entry from the drop down menu and re-enter new data for the location. Then Save. [Fig. 2.3]

    To Delete a Landmark, select desired entry from the drop down menu and click Delete. [Fig. 2.4]

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    Figure 2.5

    Geo-Fencing and Landmarks 1. Landmarks C. Display Landmarks On Map

    The Landmarks Mapping Area also interacts with Google Maps or other mapping options, to display the location of your Landmarks on the map. The +/- Buttons within this screen allow you to zoom in and out within the selected map. You can Pan the map by selecting and dragging your mouse within the Mapping Area to your desired view point. The Map View Tools allow you to change your view based on the information that you need from the map. Map: shows street map detail Satellite: shows satellite imagery Hybrid: shows street map with terrain information

    The Tools Icon on the right of the Map allows you to access traffic patterns and to look up desired addresses in relation to your specific Landmark. Note: For a quick view of your Landmark, double click the icon on the map. [Fig. 2.5]

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    Figure 2.6

    Figure 2.7

    Geo-Fencing and Landmarks 2. Geo-Fences

    The geo-Fencing Suite in SafeSYT allows you to establish specific zones on the map. These geographic areas help identify when a unit travels the defined area. (e.g. delivery route, city limits, campus or property lines)

    A. Creating a Geo-Fence

    To create a Geo-Fence, click the Geo-Fencing and Landmarks Tab in the Main Menu. Then, select the Geo-Fences mini-tab. Select, New. Enter your zone data, select your Color. [Fig. 2.6]

    Next, select your zone points on the map to define the geographical area. Note: At least three points must be used to establish the Geo-Fence. Latitude and Longitude coordinates will automatically listed. Then, Save. [Fig. 2.7]

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    Figure 2.8

    Figure 2.9

    Geo-Fencing and Landmarks 2. Geo-Fences B. Editing or Deleting a Geo-Fence

    To Edit a Geo-Fence, select desired entry from the drop down menu and re-enter new data for the geographical area. Then, Save. [Fig. 2.8]

    To Delete a Geo-Fence, select desired entry from the drop down menu. Click, Delete. [Fig. 2.9]

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    Figure 2.10

    Geo-Fencing and Landmarks 2. Geo-Fences C. Display Geo-Fences On Map

    The Geo-Fencing Mapping Area also interacts with Google Maps or other mapping options, to display the location of your Geo-Fences on the map. The +/- Buttons within this screen allow you to zoom in and out within the selected map. You can Pan the map by selecting and dragging your mouse within the Mapping Area to your desired view point. The Map View Tools allow you to change your view based on the information that you need from the map. Map: shows street map detail Satellite: shows satellite imagery Hybrid: shows street map with terrain information

    The Tools Icon on the right of the Map allows you to access traffic patterns and to look up desired addresses in relation to your specific geographical zone. [Fig. 2.10]

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    Figure 3.1

    Figure 3.2

    History The History Tab is where your specific unit's historical information is stored. You will utilize this tab to access the route data, either from the last twenty-four hours or during a defined period of time referred to as an interval. Locate the History Tab on the Main Menu. [Fig. 3.1]

    1. Replaying Unit History

    A. Select Unit (s) & Interval Select the Unit Name for the historical data you wish to view. You can chose one, multiple, or all units to view together on the map. Click the colored dot to change the color of each unit. Next, select either the Last 24h or by setting a start and end date to replay. Click, Display History. [Fig. 3.2]

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    Figure 3.3

    Figure 3.4

    History 1. Replaying Unit History

    B. Play Animated History Menu The History of the unit can also be displayed in animation, displaying a outline of the unit's movements within a selected time period. To view, enter a selected Start Time, the Current Time and a desired Stop Time. Set the rate of animation playback with the Play and Pause Interval entries. Playback features include Play, Rewind, Fast Forward, Pause and Stop. [Fig. 3.3]

    NOTE: To display addresses of each stop, select Compute Addresses. [Fig. 3.4]

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    Figure 3.5

    History 1. Replaying Unit History

    C. Display Historical Table The Historical data pertaining to each unit is recorded and represented by position in the Table Menu as shown in [Fig. 3.5]. Statistics are documented by Unit Name with event Times, specific Addresses and Speed monitoring. Select a column title to filter by that statistic category.

  • 24 SafeSYT (C) Copyright

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    Figure 3.6

    History 1. Replaying Unit History D. Display Historical Outline on Map

    The History Mapping Area interacts with Google Maps or other mapping options to display the location of your Geo-Fences on the map. The +/- Buttons within this screen allow you to zoom in and out within the selected map. You can Pan the map by selecting and dragging your mouse within the Mapping Area to your desired view point. The Map View Tools allow you to change your view based on the information that you need from the map. Map: shows street map detail Satellite: shows satellite imagery Hybrid: shows street map with terrain information

    The Tools Icon on the right of the Map allows you to access traffic patterns and to look up desired addresses in relation to your Historical Data Outline. [Fig. 3.6]

  • 25 SafeSYT (C) Copyright

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    Figure 4.1

    Reports SafeSYT offers an enhanced selection of Reports that are preset and available for easy, comprehensive data analysis. The Reports will assist in monitoring the performance of your personnel, help enforce safety and provide the status of your radios, while maintaining an activity trail of pertinent information for further study. Reports contained within the suite include: [Fig. 4.1]

    9 Speeding - Review when and where a speed policy violation has occurred 9 Geo-Fences - Monitor whether a unit has moved outside of a defined area 9 Landmarks - List points on the map identified as landmarks 9 Hytera On/Off - Observe when units are on or off during a time period 9 All Alarm - Detail all Alarms at a glance 9 History - Record historical data in detail 9 End of Day - Recap operating activity per unit for a given day 9 Idling - Review Idling events for vehicles 9 Stops - Notate stops along a unit's daily route 9 Fleet - Summarize daily activity of your entire fleet

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    Figure 4.2

    Figure 4.3

    Reports

    1. Generating a Report To Generate a Report, select the report you wish to view. Enter the date parameters for when the report should run and choose which unit(s) to screen. Click, Generate Report. [Fig. 4.2] A preview of the requested Report will display on screen. You may Print or Save in various formats. [Fig. 4.3]

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    Figure 5.1

    Figure 5.2

    Text Messaging Text Messages can be sent between units and your dispatcher through the Text Messaging Menu. The messaging interface is arranged like email with an Inbox, Outbox and Recycle Bin. [Fig. 5.1] Note: Messages are limited to 140 characters.

    1. Messaging Controls The main Text Messaging Menu contains easy to use messaging controls: - Refresh your screen - Write a new text - Forward selected text - Reply to selected text - Delete selected text - Predefine text settings

    A. Write A New Message Predefined messages are customizable quick texts that can be set for repetitive use. Establish these texts with the Predefine Control. To send a new text, select Write. Texts can be immediately sent or you can set the control to send at a date and time of your choice. [Fig. 5.2]

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    Figure 5.3

    Text Messaging 1. Messaging Controls

    B. Inbox All Inbox messages are displayed by sender with a date and time stamp. Filter your inbound messages by selecting a specific unit within the Messaging Unit List [Fig. 5.3], or by who the messages are from, message subject, or the time received in the Message List. Messages are displayed in a preview pane or can be expanded and responded to individually.

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    Figure 5.4

    Text Messaging 1. Messaging Controls

    C. Outbox All Outbox messages are displayed by sender with a date and time stamp. Filter your outbound messages by selecting a specific unit within the Messaging Unit List or by who the messages are from, message subject, or the time received. Messages are displayed in a preview pane or can be expanded individually.

    D. Recycling Bin Deleted messages are stored in the Recycle Bin or can be permanently deleted. [Fig. 5.4]

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    Figure 6.1

    Voice Dispatch The Voice Dispatch Suite allows you to communicate from your computer through the control station to the unit(s) in the field. The -/+ Buttons within this screen allow you to expand a unit within the Radio Menu List and select setting or answer/initiate a call. You can send voice messages to the entire fleet, certain groups or converse with a unit alone in a private call. Exchanges are recorded for later reference.

    1. Settings

    Select Settings in the PTT (Push-to-Talk) Menu to access Audio Settings. Then, chose which devices the application should utilize to establish communication and Save Settings. [Fig. 6.1]

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    Figure 6.2

    Figure 6.3

    Voice Dispatch 2. Radio Controls

    The Radio Menu lists all units that are configured to send and receive Voice Dispatch communication. [Fig. 6.2] Note: A unit will not be able to receive any voice from dispatchers that are monitoring on different channels. A call from unit to unit will not display within SafeSYT .

    A. Initiate a Call

    To Initiate a Call, choose who you would like to communicate with and click the PPT button.

    B. Receiving a Call

    The screen will display an incoming call. Select the PTT button to talk. To clear the channel, or disconnect, click the DKey button. [Fig. 6.3]

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    Figure 6.4

    Voice Dispatch

    3. Channel and Zone Settings The control station channel can be changed from either manually pressing CH+/CH- button on the unit, or from within the software. The user can select a different channel from within Voice Dispatch [Fig. 6.4] or additionally through the Hytera Gateway application. Channels can be added to zones as a way of dividing up groups of channels from one another. This can facilitate use of certain zones for emergency situations or management only communications.

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    Figure 6.5

    Voice Dispatch

    4. Recording Calls Calls received through the Voice Dispatch Suite are recorded. You can review recorded messages by selecting the green Play button next to each record in the Recordings Menu. If the "Show Unit Login Record" box is selected, the suite will also record the user's outgoing communications as well. [Fig. 6.5] All recordings are saved in a "Recordings" folder within the Application Server folder. Note: Voice Dispatch tab is the only section with the replay of the recording feature.

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    Figure 7.1

    System The System Tab is a log of all SafeSYT activity that can be exported and sent to Technical Support for troubleshooting purposes if ever necessary. [Fig. 7.1] In order to export data to send in, select Export Data To Logfile and email the files to [email protected].

  • 35 SafeSYT (C) Copyright

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    SafeMobile Support Email Support

    Please email your technical support questions to [email protected].

    Sales and Installation Support Please contact your SafeMobile Channel Account Manager directly for assistance.