safe brochure final · 1. general health and safety management courses 4 training 1.1 nebosh...

Service GuideHealth and Safety • Environmental • Personal Development • Software Solutions

Head Office LocationValley House is located within an office complex atthe eastern end of Valley Road. It lies betweenPlympton and Plymouth and is close to the MarshMills roundabout on the A38.

Head OfficeValley HouseValley RoadPlymptonPlymouth PL7 1RF

Tel: 01752 201616Fax: 01752 202075E-mail: [email protected] www.ssg.co.uk

Bristol Office LocationOnly half a mile from junction16 on the M4/M5motorway interchange, Aztec West offers unparalleledaccess to the South West, the Midlands, London,South Wales and Bristol City Centre.

Bristol OfficeSuite 11Aztec Centre, Aztec WestAlmondsburyBristol BS32 4TD

Bristol Tel: 0117 927 6000Bodmin Tel: 01208 269000E-mail: [email protected] www.ssg.co.uk

Service Guide_V13 9/2/06 07:51

Membership Services

SSG’s membership schemes have been inoperation for a number of years and have beendesigned to enable organisations to becomemore proactive in their approach to managinghealth and safety in the workplace. Our SAFEscheme comprises of; Silver, Gold and Platinum levels, details of which can be foundon page 18.

SSG also offer a Site/Workplace Visit scheme.This scheme is open to any company requiringworkplace visits from independent health andsafety advisors.

SSG Software Solutions

SSG Software solutions provides safetymanagement services to a wide range ofindustries and businesses. The companyspecialises in the development, implementationand support of innovative software tools thatpromote practical safety management both inthe office and in the workplace.

WHAMS (Workplcae Hazard ManagementSystem) is a simple modular software tool thatcan be tailored to fit the needs of anyorganisation. Tools have already been tailored to

• WHAMS - Arboriculture• WHAMS - Playschools• WHAMS - Oil and Gas• WHAMS - Marine Logistics Support

For more information turn to page 21.

Introduction

Over the years we have developed a range of services to meet the challenges faced bycompanies and organisations in construction,industry and commerce. We are continuallypromoting these services as part of our commitment to improve standards across industry.

We are an exciting and innovative companywith a team of professionals who work hard todevelop proactive and rewarding partnershipswith our Clients. With our head office inPlymouth and our regional office in Bristol weare able to provide a nationwide training andconsultancy service.

Customer Care

Our Customer Care Team works hard to ensurethat high levels of customer care andsatisfaction are maintained at all times. In facta 100% satisfaction guarantee is provided with all our services which means that if you are not completely satisfied with theservice we have provided, you do not pay - weare that confident!

Administration Service

Our Administration Team is focussed onensuring that your experience of dealing withSSG is straightforward and pleasurable at alltimes. They will always endeavour to respondefficiently to your enquiries and will providefaxed or e-mailed information within the hour if required.

Facilities

As well as having a fully equippedadministration and training centre in Plymouthand Bristol we also have access to a nationwidenetwork of training centres and conferencerooms.

All our centres benefit from:• Fully air conditioned training

and meeting rooms• Refreshments on every course• Buffet lunches as requested• Car parking

Booking a Course There are 5 easy ways to book or enquireabout a course or service:

T: 08700 43 47 43F: 08700 43 47 42E: [email protected]: www.ssg.co.uk

P: SSG Head Office, Valley House, Valley Road, PlymptonPlymouth PL7 1RF

Training

Our team of dedicated tutors ensure that alldelegates enjoy and benefit from their trainingthrough learner centred and practical trainingsessions.

Our courses, which can be tailored to meetyour exact requirements, include:

• Health and safety management and operative awareness

• Environmental management and awareness

• Personal development• Plant operator training and

assessment programmes

All courses are certificated by SSG or nationallyrecognised bodies.

Private and Tailored Courses

Should you have a group of delegates requiringtraining we do offer all our courses on a privatecourse basis at a venue of your choice.Depending on the number of delegates this canwork out far more cost effective and thetraining can also be tailored specifically to yourcompany needs.

Consultancy Services

We provide a comprehensive consultancyservice in health, safety and environmentalmanagement. Our consultants will be pleasedto meet with you and discuss your specificrequirements.

Our services normally include a review or auditof your current systems in order to identifyareas of non-compliance and to assist you incontinual improvement. Our consultants havesuitable qualifications and broad experience incommerce, industry and construction.

Welcome to SSG Training and Consultancy

Information Helpline

08700 43 47 43www.ssg.co.uk

2

Many of our courses are presented in association with Somerset College of Arts & Technology or Cornwall College. Acopy of the college charters are available on request should you require further information.

Contents

TrainingPage 4

ConsultancyPage 14

MembershipPage 18

Software Solutions0

Booking FormPage 22

Service Guide_V13 9/2/06 07:51 Page 2

“SSG have always beentotally professional and canbe relied upon to deliver a

first class service every time”John Cottington, Midas Group

1.4b IOSH Managing Safely Refresher - 1 dayThis course is intended for Managers orSupervisors playing an active role in managingsafety. It provides an important review andupdate for all previous attendees of the IOSHManaging Safely course allowing for re-certification. The course provides a welcomerefresher on issues including; managementresponsibilities and industry best practices.

1.5 IOSH Managing Client /ContractorRelationships - 3 daysThis course, designed by the Institution ofOccupational Safety and Health gives a broadoverview of managing contractors in any worksector. Those that will especially benefit fromthis course will be:• Managing Directors• Facilities Managers• Maintenance Managers• Building Controllers• Estates Managers and Surveyors

1.6 Risk Assessment Workshop - 1 dayHealth and safety legislation demands thatemployers assess the risk to the health, safetyand welfare of employees in the activities oftheir trade irrespective of what trade this maybe. This one-day workshop will give delegatesa clear understanding of:• Hazard and risk identification• Risk elimination or reduction• Preparation of a risk assessment

and the ability to implement practicalcontrol measures

1.7 CoSHH Assessment Workshop - 1 dayEmployers have a duty to assess activities orprocesses that use or generate hazardoussubstances with the potential to harm theiremployees and others.Delegates will gain a clear understanding of:• Employers responsibilities for potentially

dangerous substances• Practical and theoretical application of the

principles of CoSHH assessments • How to conduct their own workplace

CoSHH assessments

1.8 Asbestos Awareness for Clients,Facility Managers and Proprietors - 1 dayAsbestos related illness is estimated to be oneof the biggest occupational killers this century.With approximately 74% of commercialbuildings likely to contain asbestos, the risk toworkers is potentially very high. Delegateswho complete this course will have a betterunderstanding of:• Potential locations of asbestos• How to manage asbestos• Related health issues• Surveys and specialist removers• Control of Asbestos at Work Regulations

and other related legislation.

1.9 Managing Noise - 1 day The Noise at Work Regulation 1989 introduceda framework for controlling exposure toworkplace noise. This course covers:• Responsibilities of employers

and employees• Effects of exposure• Principles of noise assessment• Control of noise exposure and selection

of personal hearing protection

1.10 Safety Management for WorkRelated Driving - 1/2 dayThis course gives management the informationand tools required to effectively manage safetyin company driving activities. It includesinformation on• Safety legislation: Application to driver

safety and safety management• Common problems associated with

work related driving• Road safety awareness• Documentation, vehicle maintenance

and safety checklists

1.General Health and Safety

Management Courses

4

Training

1.1 NEBOSH National General CertificateOption 1 - 10 day block release courseThis nationally recognised qualification isdesigned for those needing a good knowledgeof health, safety and welfare in order todischarge their duties in the workplace. Suchpeople include managers, supervisors, safetyrepresentatives and others involved inemployee safety.

The course syllabus is divided into sixteen unitsand includes:

• Health and safety foundations and policy• Promoting a positive safety culture• Risk assessment and control• Common hazards to include fire, work

equipment and construction activities• Incident investigation, recording and

reporting• Monitoring, review and audit

The course is provided over a period of 10 days plus one-day revision and exam time. SSG consistently achieve well above average pass rates.

Option 2 - Distance Learning RouteSSG networks with RRC to offer the NEBOSHNational General Certificate as a distancelearning option. The study material, providedby RRC, is supported by an assigned tutor fromSSG who will offer support and guidance forthe entire duration of study. SSG's specialistsubject tutors will also be available to answerany questions the candidate may havethroughout the study period.

The package includes:• An initial meeting with one of SSG's

NEBOSH tutors to discuss the study programme in detail

• RRC study material• On-going support and advice• Two-hour revision sessionVenue for both written and practical exams,which includes lunch and refreshments

1.2 IOSH Safety for Senior Executive- 1 dayThis course has been specifically designed forsenior directors and top executives ofcompanies employing more than 250employees in order for them to fullyunderstand the health and safety requirementsat a senior level.

1.3 IOSH Directing Safely - 1 dayThe aim of this one-day course is to ensurethat safety and health is appreciated at the most senior levels. The course shouldenable directors from small and medium sized enterprises (SMEs) to review policy and strategies and where necessary introduce changes to enhance safety culture in the workplace.

1.4a IOSH Managing Safely - 4 daysEssential for managers and other personsrequired to manage safely and effectively incompliance with both their organisations policyand best practise in health and safety. Coursecompletion ensures a good understanding of:• Management responsibilities

of health and safety• Legal requirements • Reactive and proactive monitoring

techniques• Industry best practises and desired

workplace behaviours


08700 43 47 43www.ssg.co.uk


2.7 Manual Handling Instructor Training - 3 daysIncorporating instructional techniques with theknowledge of manual handling operations, thecourse has been designed to enable delegates toreturn to work and pass on the knowledge to theworkforce through practical, enjoyable and wellstructured training sessions.

2.8 Display Screen Equipment AssessmentWorkshop - 1 dayRegular display screen use can lead to upper limbdisorders, muscular problems, eye fatigue andsubsequent mental stress. This course has beendesigned to benefit managers, supervisors and alldisplay screen users through a combination oftheoretical and practical training in carrying outDSE assessments.

2.9 Portable Appliance Testing - 1 dayHSE guidance requires that a competent persontest all portable electrical appliances and tools ona regular basis. Many organisations find it morecost effective to train a member of staff to carryout these tests. This one-day course providesboth theoretical information and practical trainingin the use of test equipment.

2.10 Electrical Safety Awareness - 1 dayThis one-day course is aimed at reducing the riskof accidents in the workplace through electricity.The course ensures delegates have a goodunderstanding of electricity, electrical failure andpreventative measures. It also looks at theconsequences of coming into contact with electricity.

2.11 Health and Safety in the Office - 1 dayThis course is designed to give office managers agreater awareness of their responsibility. It isinteractive and includes information on thefollowing topics:• Electrical safety• Fire hazards and precautions• Display screen equipment• First aid requirements• Manual handling

2.12 IOSH Working Safely - 1 dayDesigned for employees to understand theirindividual health and safety responsibilities in theworkplace. The course also details safe workingpractices including hazards, risks and safetyprecautions, as well as the employer'sresponsibilities in order to improve theorganisation's safety performance.

2.13 Gas Safety Awareness - 1 dayThis course will cover basic safety awareness forthose involved in the checking and recording ofcertification information. The course gives a briefoverview of the health and safety legislationinvolved in gas certification and the importance ofsafety awareness.

2.14 Driving Safety Awareness Course - 1/2 dayThis course highlights the common problems andhazards associated with driving on a day-to-daybasis and gives advice on how to deal with them.Course content includes:• Safety legislation: Application to driver

safety and safety management• Common problems associated with work

related driving• Road safety awareness• Documentation, vehicle maintenance and

safety checklists• Risk assessment: driver and company

activities

“Diligent and

professional approach”

Devon Fire and Rescue Service

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Training

2.General Health and Safety

Training Courses

2.1 First Aid at Work - 4 daysThis course is designed to fully train thenominated First Aider in your workplace/office.The 'hands-on' approach combined with tutorpresentations gives delegates the best opportunityto ensure that they are comfortable with therequirements and practicalities of First Aid treatment.

Course content includes principles of first aid,incident management, treatment ofunconsciousness, resuscitation, choking, bleeding,fractures, prevention of cross infection, headinjuries, poisons, soft tissue injuries, diabetes, eyeinjuries, epilepsy, universal precautions, legal requirements, record keeping and casualty transportation.

2.2 First Aid at Work - Refresher - 2 daysA re-qualification for holders of the first aid at workcertificate. Delegates must attend the refreshercourse before their three-year First Aid certificateexpires. The refresher offers delegates anoverview and revision of the four-day course andan update on the latest best practise.

2.3 First Aid Appointed Person - 1 dayThis course provides delegates with the necessaryskills to take charge if an illness or injury occursand provide support and assistance to a fullyqualified first aider. Course content includes:• Principles of first aid• Incident management• Treatment of unconsciousness• Resuscitation• Choking, bleeding, fractures and burns

2.4 Fire Warden Training - 1 dayA course designed to provide trained fire wardens to assist companies in meeting theirresponsibilities under the current fire legislation. Benefits of course attendance includes: • An understanding of legislative

requirements including the principles of fire risk assessment

• Ability to identify fire hazards in the workplace

• Confidence to take appropriate and effective action if a fire occurs

• Capability to carry out regular inspections and carry out fire drills

2.5 Basic Fire Safety - 1/2 dayThis course is designed for any employee whomay at anytime need prevention awareness andpractical skills in dealing with fire. The aim of thiscourse is to provide delegates with:• A greater awareness of the threat of fire• Common causes of fire and how it spreads• Fire risk management and fire routine

procedure including practical use of fire extinguishers

2.6 Manual Handling (Kinetic Lifting Techniques) - 1/2 dayBack pain is the single greatest cause for time offwork, and lifting, carrying and handling areresponsible for 10% of back injuries. The courseis aimed at reducing the risk of harm throughmanual handling operations in the workplacethrough a combination of theatrical and practical training.


08700 43 47 43www.ssg.co.uk


3.1 General Site Safety Awareness - 1 dayThis course provides a basic level of site safetyawareness and acts as a good induction for allsite personnel. It also aims to prepare delegatesfor their CSCS Health and Safety tests whetherthey are applying for an operative trade CSCScard or a CPCS plant operator's card. Noviceplant operators are also required to attend this course as part of their foundation-training programme.

3.2 Demolition Safety Awareness - 1 dayWhether demolition is required for a smallbuilding or for a complex factory site, all must beaware of the hazards and risks present. Thecourse is specifically designed for operatives andsupervisors working in the demolition industryand will give delegates a good understanding oftheir personal responsibilities.

3.3 Confined Space Training - 1 dayIncorporating theoretical and practical training,this course is essential for persons required toenter and work within a confined space. Thetraining is provided in partnership with DevonFire and Rescue and is designed to reach thehigh standard required by the Confined SpacesRegulations 1997. The course is approved bySouth West Water and Wessex Water.

3.4 Breathing Apparatus Training - 1 dayThis course includes both theoretical andpractical use of Breathing Apparatus and isrequired where risk assessments identify theneed or possible need for the use of suchequipment. The training is provided inpartnership with Devon Fire and Rescue and it isessential that only persons who have successfullycompleted the Confined Space course mayattend the Breathing Apparatus training.

3.5 Scaffold Inspection - 1 dayThis course is essential for persons who usescaffolds regularly in their line of work and forsite managers responsible for employeesworking from a scaffold. The course providesexcellent training for those required to undertakemandatory scaffold inspections.

3.6 Signing, Lighting and GuardingAssessments - 1/2 dayThis assessment programme complies with theNew Roads and Streetworks Act 1991.Successful candidates will receive City and Guildsaccredited certification. SSG can provide a one-day training course for candidates with limitedexperience to enable them to be assessed at alater date having gained more on siteexperience.

3.7 New Roads and Streetworks Act Assessments - min 2 days - City & Guilds 6156The course enables either ExperiencedSupervisors or Operatives to be assessed to City& Guilds 6156. The law requires that in mostcases of excavation or reinstatement on publicroads or footpaths there must be a qualifiedOperative present under the supervision of aqualified Supervisor.

3.8 Safe Use of Portable Towers andLadders - 1 dayAs a large percentage of accidents happen fromfalls it is not surprising that companies aredemanding only certificated operators be allowedto use such equipment on their premises/site.The course, which is part theory and partpractical, involves: • Classroom based training on the safety

issues whilst working at height either from towers, ladders or steps

• Practical training in the erection and dismantling of portable towers

3.9 Asbestos Awareness - 1/2 dayAsbestos exposure is the biggest occupationalhealth issue to date! This course providesessential information on:• Types of Asbestos• Potential ill health effects• Possible locations• What action to take on the

discovery of asbestos If you are working in demolition, buildingmaintenance, construction and allied industryprofessions - this will affect you.

3.10 Working Safely at Heights - 1 dayThe construction industry has an appalling recordof fatalities and serious injuries caused by falls.This one-day course is suitable for:• Roof workers• Scaffolders• Steel workers• Powered access operators and • All persons required to work at heights

3.11 Manual Handling for the ConstructionIndustry - 1/2 dayIssues of safe manual handling have become a'hot issue' for HSE Site Inspectors. This course isaimed at reducing the risk of harm throughmanual handling operations on site. Delegatesshould complete this half-day course with apractical understanding of kinetic liftingtechniques.

3.12 Safety in the Use of WoodworkingMachinery - 1/2 dayOperators of woodworking machinery are proneto serious accidents unless they are aware of thehazards and risks associated with their industry.The course aims to enhance operator awarenessof safety issues and is applicable to all personsworking in such an environment. The course isnot intended to teach operators how to usewoodworking machinery but how to use it safely.

3.13 Abrasive Wheel Mounter's Course -1/2 dayEssential for those who are required to mount anabrasive wheel to a bench mounted or portablemachine. This half-day course incorporateshands-on tuition and assessments.

3.14 Work Equipment Safety Training - 1 dayThe Provision and Use of Work EquipmentRegulations 1998 require operators to be trainedin the tools of their trade. SSG has developed anumber of courses covering typical equipmentlikely to be hazardous in the hands of untrainedoperators such as abrasive wheels, cartridgeguns, portable tools and air operated equipment.

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Training

3.Health and Safety

Courses for the Construction Industry

“We have found SSG to be very friendly, helpful and efficient in all aspects of

providing safety training.”Marie Brock, Mowlem plc


08700 43 47 43www.ssg.co.uk


6.1 ILM Introductory Award - 8 daysThis course is intended to develop thecompetence of those in or enteringmanagement or supervisory roles and seekingto meet the challenges of their responsibilities.This course is certificated by the Institute ofLeadership and Management and leads toAffiliate Membership of the ILM.

6.2 Managing Time - 1 dayManaging time is not always an easy task.Conflicts of time and urgency can bepressurising and often lead to high levels ofstress. The course explores effective uses oftime through:• Eliminating time wasting tasks• Prioritising• Streamlining systems• Better management of paperwork

6.3 Communication Skills - 1 dayCommunicating more effectively and withgreater confidence can bring significantbenefits into the workplace and the home. Itcan mean:• The difference between

winning that contract• Resolving conflicts by avoiding

misunderstandings• Achieving personal and professional goals

6.4 Managing and Handling Stress - 1 dayStress can have an adverse effect on physicaland mental health and as such is one of thegreatest causes of absenteeism from work.This course looks at:• The nature and cause of stress in

the workplace• How stress affects individuals and groups• Stressful effects of poor communication• Ways to approach the management and

reduction of stress.

6.5 Building and Leading a Team - 1 dayEvery successful company acknowledges theimportance of teamwork. This course explores:• Teamwork and group dynamics• How the team members contribute• Barriers to effective teamwork• Action-centered leadership

6.6 Negotiation Skills - 1 dayInfluencing and negotiating is something thatwe are all involved in at one time or another.Negotiation can be learned. This course covers:• The negotiation process and different styles• Principles of buying and selling• Securing the deal

6.7 Effective Business Presentations - 1 dayStarting with clear objectives, the course leadsthrough preparation with powerful beginningand ends. Delegates are advised on the use ofvisual aids, voice-body congruence and how toobserve audience reactions.

6.8 Managing Change - 1 dayThis course investigates reasons for change,how to plan it, the change cycle and how itimpacts on individuals. The day is highlyparticipative and will include a mixture of self-assessment, group work and tutor input.

6.9 Instructional Techniques - 5 daysIncreasingly, companies are looking to developtheir own staff to provide in-house training.The course content includes the:• Identification of training needs• Setting learning objectives• Developing lesson / training plans• Managing the learning process

4.1 CITB Site Management Safety TrainingScheme - 5 daysThis five-day course is nationally recognised andaccepted for managers and others requiring abroad-based knowledge of health and safety inorder to effectively manage construction or civilengineering projects. The course aims to give aninsight into:• Current legislation• Industry best practise• Effective management of health

and safety on siteThe course includes practical exercises,presentations, videos, and ongoing assessmentsand on successful completion delegates will be issued with a nationally recognised CITB certificate.

4.2 CITB Site Management Safety TrainingScheme Refresher - 2 daysThe course is intended for Site Managers orSupervisors playing an active role in site safetywhere the need to review and update isimportant. Holders of the CITB SiteManagement Safety Training Scheme certificatemust attend this course every five years in orderto renew their certification.

4.3 Site Supervisor Safety Training - 3 daysSite safety management is very much a part ofsupervisors and forepersons daily routine. Oftensmaller sites are managed by such persons. Thiscourse is ideal where the CITB five-day SiteManagement Safety Training Scheme is perhapstoo intense. The course is particularly popularwith sub-contractors.

4.4 Managing Asbestos - 1 dayThis course is ideal for project and site managersin the construction and allied industries andbusiness directors involved in construction,demolition and maintenance. The courseexplores:• Relevant legislation• Ill health statistics• Possible locations of asbestos • Surveys and method statements • And much more

4.5 CDM - 2 days The CDM Regulations place responsibilities onthe Principal Contractor to take over and developthe Health & Safety Plan during the constructionphase. This course includes:• Gaining a sound working knowledge of

regulations and how these should be interpreted and put into effect

• Ensuring adequate communication• Planning and overall management of the

project

4.6 NEBOSH Certificate in ConstructionSafety and HealthThis NEBOSH certificate is designed specificallyfor those responsible for health, safety andwelfare matters in construction and relatedworks. It is designed to cover general health andsafety issues within a construction context aswell as placing emphasis on the specificconstruction issues that make the industryamongst the most dangerous in which to work.

This qualification can be obtained by attendingSSG courses or by distance learning.

4.7 Health and Safety Awareness forQuantity Surveyors - 2 daysThis intermediate level course is designed to givean overview of legislative objectives that arefundamental to understanding and applying thesaid legislation to the planning and associativeactivities within the field of construction.

The benefits of attending this course include:• Development of basic health and safety

knowledge• Greater ability to practically apply health

and safety on-site• Identifies efficiency linked to safe working• Understanding of Risk Assessment

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Training

4.Health and Safety

for ConstructionManagement

“SSG have been able to meetall of our needs and exceed

our expectations”Charlotte Jenkins, North Devon Homes

5.1 IOSH Environmental Awareness - 1 dayFor effective implementation of theenvironmental policy, it is important tocommunicate environmental awareness at alllevels within an organisation. This one-daylearner centred course will provide delegateswith an understanding of:• Environmental legislation • Employer and employees responsibilities• Hazard and risk identification• Environmental Management Systems in the

workplace

5.2 IOSH Managing EnvironmentalResponsibilities - 5 daysDeveloped by the Institution of OccupationalSafety and Health, this course is aimed atprofessionals in middle and seniormanagement who have a responsibility forenvironmental issues relating to their workingprocesses. The course covers:• Environmental management systems

and reviews• Pollution control• Compliance with legal requirements• Industry best practice

6.Personal

Development Courses

5.Environmental

Training


08700 43 47 43www.ssg.co.uk


A56 Dump Trucks Articulated Chassis A - up to 15 tonnes B - All Sizes 4 4 A57 Dump Truck Rigid Chassis A - up to 15 tonnes B - up to 50 tonnes C - All sizes (wheeled) D - All sizes (tracked) 4 4A09 Forward Tipping Dumper A - Wheeled B - Tracked 2 4 A10 Excavator 180 Crawler and Wheeled below 5 tonnes N/A 8 4 A58 Excavator 360 (Below 10 Tonnes) A - Wheeled B - Tracked 8 4 A12 Excavator 180 Crawler and Wheeled above 5 tonnes N/A 8 4 A59 Excavator 360 (Above 10 Tonnes) A - Wheeled B - Tracked 8 4 A14 Rough Terrain Forklift N/A 4 4 A15 Forklift Side Loader N/A 4 4 A16 Industrial Forklift N/A 4 4 A17 Telescopic Handler A - Industrial Telescopic B - Up to 9 metres C - All sizes exc. 360 slew D - All sizes inc. 360 slew 4 4 A18 Reach Truck N/A 4 4 A19 Grader N/A 8 4 A20 Hoist Various types 2 4 A21 Wheeled Loading Shovel N/A 4 4 A22 Tracked Loading Shovel N/A 8 4 A23 Skid Steer Loader N/A 3 4 A24 Motorised Scraper N/A 8 4 A25 Mobile Elevating Work Platform (Scissor) N/A 2 4 A26 Mobile Elevating Work Platform (Boom) A - Vehicle Mounted B - Self Propelled 2 4 A27 Mobile Elevating Work Platform (Mast Climber) N/A 2 4 A31 Ride on Roller N/A 3 4 A33 Agriculture Tractor N/A 3 4 A34 Crawler - Tractor / Dozer N/A 8 4 A36 Lorry Loader A - Hook B - Clamshell Bucket C - Hydraulic Clamp 3 4 A39 Skip Handler N/A 3 4 A40 Slinger Signaller N/A 3 4 A63 Appointed Person N/A

Plant Operator Training and AssessmentSSG are approved by CITB/City & Guilds toprovide training and assessments leading to theaward of the Intermediate Certificate, NVQ level2 and the issue of the CPCS (Construction PlantCompetence Scheme) Card which is part of theCSCS Scheme. The CPCS Card replaces theexisting CTA card.

New operators may enter the scheme eitherthrough foundation training if they areinexperienced or through assessment only, ifthey are experienced. Either way they will beissued with a Trained Operator ‘Red’ CPCS Card.This will also apply to existing cardholdersapplying for new categories. Operators are thenrequired to complete the N/SVQ within threeyears in order to achieve their CompetentOperator ‘Blue’ CPCS Card for the categoriesassessed on. The achievement of this cardessentially means the operator has reached arecognised level of competence. Where anN/SVQ is not available for a particular category aCompetent Operator ‘Green’ CPCS Card will beissued on completion of the required units.

Health and Safety TestingAll operators either applying for their first card oradding to or renewing their existing cards musthave successfully completed the CITB health andsafety test within the last two years. These testscan be carried out at most local Driving TestCentres and essentially consist of a series ofmultiple-choice questions.

On booking the test all candidates are issuedwith a book of questions to revise from.Candidates are also advised to attend a one-dayhealth and safety awareness course prior to thetest to help improve chances of success. For asmall administration fee SSG can assist inbooking tests if required.

Experienced Operators (Red CPCS Card)Any operator who is over the age of twenty-one,has had previous training and has two or moreyears operating experience on the categoryrequired is able to enter the scheme as anexperienced operator. This essentially meansthat they can be assessed through an EWA(Experienced Worker Assessment).

On successful completion of the assessmentoperators are issued with a Trained Operator‘Red’ CPCS Card and a log book. This card andlogbook will, in most cases, enable them tooperate on site under close supervision but isonly valid for three years. Within this 3 yearperiod operators are required to complete theirfull N/SVQ.

Novice Operators (Red CPCS Card)If operators are under twenty-one years of ageand/or have less than two years operatingexperience on the specific category of plantthey would like to apply for then they will needto attend a full foundation training course. Thetraining duration is dependent on the categoryof plant and can take between two and eightdays on site.

The categories table opposite indicates trainingduration for some of the categories offered bySSG. These training durations may vary soplease contact our Administration Team forconfirmation of exact training requirements.

Instructor/Machine/Operator ratios can varybut generally a maximum of two operators, onemachine and one instructor is adhered to forsafety reasons. On successful completion ofthis training programme and assessmentoperators are issued with a Trained Operator‘Red’ CPCS Card and a logbook. This card andlog book will, in most cases, enable them tooperate on site under close supervision but isonly valid for three years. Within this 3 yearperiod operators are required to complete theirfull N/SVQ.

Logbooks and RenewalA logbook will be issued to the operator eitherby the instructor/assessor or by the CITB whenthe new CPCS card is sent out. Operators willneed to complete at least 300 hours of practicalexperience per category every five years(calculated pro rata for the first renewal) inorder to maintain and renew their cards. Thesehours must be recorded in their logbook andconfirmed by an approved representative.

Renewing CPCS CardsFor operators to renew their CPCS Cards everyfive years they will need to pass the CITBhealth and safety test and also need to havedemonstrated over 300 hours of experienceper category requiring renewal over thepervious five years. This will involve ensuringthat the logbook has been completed andsigned off by an approved representative.

N/SVQ Progression (Blue/Green CPCS Card)Once operators have achieved their TrainedOperator ‘Red’ CPCS Card they must achievetheir full N/SVQ within 3 years. They cannotachieve this until they have held their Red cardfor a minimum of six months and have logged aminimum of 300 hours operation per category.For categories without full NVQs (to includeForward Tipping Dumpers, Hoists, AgriculturalTractors, Skip Handlers and Slinger Signaller) aGreen Card will be issued. SSG can assist in theNVQ assessment process if required.

CategoriesSSG are able to offer many of the categoriesunder the scheme. Where this is not possibleadvice will be given as to the nearest centre ableto provide assistance. The table below lists somecategories under the scheme, the estimatedfoundation training duration and the number ofexperienced worker assessments that can becarried out in a day.

CITB GrantCITB Grant is available for training andassessments to eligible companies. For manycategories this is substantial amount that canin some cases cover the cost of training.

Venue / EquipmentA suitable venue and equipment is normallyprovided by the Client in accordance with theCITB requirements. If this is not possible SSGcan arrange for this to be provided at anadditional cost.

DatesAs with all plant training and/or assessmentsdates can be arranged to suit Clientrequirements either on weekdays or weekends.

Industrial Fork Lift TruckTraining and Assessment - 1 - 4 daysAITT/ITSSAR Certificated AssessmentSSG are able to provide training andassessment programmes under the nationallyrecognised AITT/ITSSAR scheme for varyingabilities and skills of operators. All types offorklift trucks can be catered for to includecounterbalance, reach, rough terrain,telescopic handler and all material handlers.

Training enhances driver ability and helpsremove ‘bad habits’ and will also improveoperator safety and general safety within theworkplace. It is the employer’s responsibility toensure that operators are both trained andcompetent.

The Association of Industrial Truck Trainers(AITT) is officially recognised by the Health andSafety Commission (HSC) and administered bythe Independent Training Standards Schemeand Register (ITSSAR).

Category Code Category Title Training Duration Hours

Estimated Training Duration Days

No of EWAsper day

Important Notes Training durations may vary depending on the length of training days and the agreed training programmes. The one day Health and Safety AwarenessCourse is a requirement for all novice operators and is not included in the above training durations. It is advisable that all operators attend this course to improve safetyknowledge and understanding. If the category required is not listed please call SSG for assistance on 01752 201616.

CPCS Plant Categories

12

Plant OperatorTraining

7.Plant Operator Training


08700 43 47 43www.ssg.co.uk


IntroductionIn an increasingly competitive market it isessential to have a proactive approach tomanaging Health and Safety in the workplace. Itis often said, “Safe Companies are SuccessfulCompanies”.

A positive safety culture can: • Prevent accidents and injuries• Save lives• Provide a positive image of the company• Give reassurance to both your team

and your customers• Save money whilst improving the

operating efficiency of the company

SSG are continually developing their Training andConsultancy services to meet the growing needsof their Clients from various industry sectors toinclude Commerce, Construction and Industry.This expanding range of services is now availableon a nationwide basis.

Health and Safety PolicyPreparationA written safety policy is required by law for anybusiness employing five or more employees. It isessential that this policy relates specifically to thebusiness to which it applies and is understood byall employees.

The foundation of an effective health and safetymanagement system is the Company’s Healthand Safety Policy. This must clearly detail yourobjectives and philosophy with regard toachieving high standards of health and safetyperformance. Clear definition and assignation ofhealth and safety responsibilities, underpinnedwith detailed guidance on the arrangements inplace to secure the health, safety and welfare ofemployees and others, are essential ingredientsof your policy.

SSG can either:

• Prepare your safety policy or• Review and update your existing policy

Conducting Risk AssessmentsSSG offer trained consultants to consult andprepare all necessary assessments from GeneralWorkplace assessments through to CoSHH, DSE,Manual Handling, Fire and Work Equipmentassessments.

The most fundamental requirement of theManagement of Health and Safety at WorkRegulations 1999 is for employers to investigatethe existence of possible risks to the health andsafety of employees and others. In the event of an accident or incident, the availability andcontent of risk assessments will be subject toclose scrutiny. Excuses for their absence or lackof specific content will not be acceptable.

All assessments will be specific to each case andcompatible with current legislation and bestpractices.

Absence of assessments may delay contracts orexclude companies from future tenderinvitations.

Health and Safety Management Audit and ReviewQuite often a company will benefit from a basicreview of health and safety management. Thiswill identify areas of compliance and noncompliance and propose a plan for the companyto work towards.

A full audit is far more detailed and would betailored to meet your requirements, based on theHSE publication HSG65 ‘Successful Health andSafety Management’. It will identify shortcomingsand best practice and more importantly willinclude a detailed action plan to ensure thatvaluable resources are allocated to those areaswhere action is required, on a priority basis.

Implementing SafetyManagement SystemsSSG’s experience extends to implementing fullhealth and safety management systems either inaccordance with recognised standards or in linewith specific company standards. This caninclude the integration of systems with othermanagement activities.

Accident Investigation andReportingEffective management of health and safetyrequires that lessons be learnt when things gowrong. Rapid and thorough investigation of allincidents is essential in achieving the primaryobjective, i.e. the action required to prevent arecurrence of the incident.

SSG can provide a rapid response in the event ofan accident or incident in the workplace andconduct an independent investigation in order toidentify, not only the immediate causes, but moreimportantly, the underlying causes of theincident. The unbiased and comprehensivereport provides an effective management tool toenable appropriate action to be taken andresources to be allowed to prevent furtherincidents.

SSG can also advise and assist employers onfulfillment of the reporting requirements of theReporting of Injuries, Diseases and DangerousOccurrences Regulations 1995.

Health and Safety TrainingNeeds AnalysisHealth and safety legislation requires thatemployees and others who may be at risk fromyour work activities must be given suitableinformation, instruction and training about thehazards to which they are exposed, the potentialharm and the precautions to be taken to ensuretheir health and safety.

SSG will undertake a full health and safety reviewof your company and advise on trainingstandards required and propose a sensibleprioritised training plan.

An extensive range of health and safety trainingcourses are offered by SSG to ensure thatDirectors, Management, Safety Representatives,Plant Operators and all Employees have access toan appropriate level of training thus contributingto their competence.

Construction, Design andManagement (CDM) ServicesCDM applies if:

• The project exceeds 30 days• Five or more persons are on site or where

the project exceeds 500 person days• Demolition work is involved• Construction Phase Health and Safety Plan

Role of Planning SupervisorSSG is a corporate member of the Association ofPlanning Supervisors and can offer to undertakethe role of Planning Supervisor. Clients withconstruction projects qualifying under CDMRegulations 1994 (Amendments 2000) arerequired to appoint a Planning Supervisor beforework commences on site.

The CDM Regulations place responsibilities onthe Principal Contractor to take over and developthe Health and Safety Plan during theconstruction phase to include all relevantassessments as required by law.

This responsibility may be supported by SSG.

In addition, Principal Contractors may elect toenrol on SSG’s Membership Scheme with sitevisits to ensure that all work carried out iscarefully monitored during the constructionphase.

Asbestos SurveysAnyone who has either the control of thepremises or, who through contract or tenancyhas an obligation to maintain non-domesticpremises, now has an explicit duty to activelymanage the risks associated with asbestos. Theregulations require that persons in control ofsuch properties identify possible asbestoscontaining materials and then assess the risk ofhow likely it is to release fibres and make a planto manage the risk.

SSG have fully trained asbestos surveyors whoare able to aid companies in their compliance, aswell as providing full and half day trainingcourses on asbestos awareness and managingasbestos in the workplace, method statementsand what to do if asbestos is found.

Noise Surveys and AssessmentsThe Noise At Work Regulations 1989 are aimedat controlling noise in the workplace. SSG willundertake detailed surveys or assessments inany workplace to include factory environments.Surveys will be supported by documentedevidence and recommendations for controlmeasures to reduce noise levels to acceptablelevels.

Portable Electrical Appliance TestingA full on site testing service complete withcomprehensive reports is available in accordancewith HSE Guidance Note 107. Frequency oftesting is subject to risk assessment and failurerate, and may be varied accordingly. Retest dateswill be advised well in advance.

Ladders Steps and Portable Tower Scaffold InspectionsThe PUWER regulations 1998 require workequipment to be safe for intended use and theintended environment at all times.

The inspections service, fully supported byindependent reports will give comfort toemployers that they are proactive in their desireto comply with and in support of theseregulations.

14

ConsultancyHealth and Safety

Consultancy Services


08700 43 47 43www.ssg.co.uk

‘SSG aim to add value throughpartnership and exceptional

customer service.’Mark Salmon, SSG


Environmental ManagementSystem

Effective environmental management is aboutmaximising environmental and business benefitsthus turning threats associated withenvironmental developments into businessopportunities.

Effective environmental management requires:

• Setting of objectives and performance measures

• Definition and allocation of responsibilities for implementing effective managemen

• Measurement, monitoring and reporting of information on performance

• Process for ensuring feedback on systems and procedures

Two main voluntary instruments that influencecurrent approaches to environmentalmanagement are the Eco–Management andAudit Scheme (EMAS) and the ISO 14001(International Standards Organisation). SSG canprovide a consultancy service giving assistance tothose organisations seeking to achievecertification from either.

Communicating your environmental policy candemonstrate to your stakeholders a forwardthinking and socially responsible organisation.

Other EnvironmentalConsultancy Services

SSG is also able to offer a number of additionalenvironmental consultancy services whichinclude those mentioned below. For furtherinformation on each of these areas pleasecontact our office on 01752 201616.

• Waste minimisation assessments and plans, with specific reference to the Packaging and Packaging Waste Regulations

• Pollution Control and Monitoring• Pre Works Environmental Assessment of sites

and securing of licenses and consents with all the statutory bodies.

• Qualified personnel for mitigation measures for protected species such as newts and bats.

• Preparation of tender submission documentson the environment.

Introduction

Maintaining your company’s competitive edge iskey to surviving in the market place. This can beachieved by ensuring maximum performance isobtained from your team. It is possible tobecome more effective in the role of supervisor,manager or team player by developing specificskills. This can lead to:

• Enhanced management techniques• Improved interpersonal skills• Recognition of human behavioural

characteristics fundamental to team building

• Overall improvement in company performance often far exceeding expectations

Even experienced managers and team playerscan learn from new approaches and ideas. Ourteam of consultants and trainers have anextensive level of knowledge from theirexperience gained in practical managementsituations, coaching and mentoring. Ourconsultancy services and training courses can betailored to meet your requirements and enableyou to gain a better approach to managing yourmost important resource, your team.

Introduction

Recent years has seen increasing importanceplaced on companies to be aware of theirenvironmental surroundings. Companies havehad to become more concerned about the way inwhich their operations effect the environment inwhich we all work and live.

Sustainable development is essential for thepreservation of our planets resources andcommunicating your environmental policy candemonstrate to your stakeholders a forwardthinking and socially responsible business.

More and more market leaders than ever beforeare committed to developing a robustenvironmental management system by whichthey are able to demonstrate a year on yearimprovement in environmental performance.

A visible commitment to protecting theenvironment can reap rewards including:

• Minimisation of impact of business operations

• Protection of national heritage

• Acknowledgment of ethical, social and legal responsibility

• Reduced costs

• Improved position in the market place

Environmental Policy

Communicating your environmental policy candemonstrate to your stakeholders a forwardthinking and socially responsible organisation.The specification for an environmental policy isas follows:

• Outlines an organisations broad principles and ambitions for environmental management and protection

• Framework for action and the setting of objectives and targets

• Commits an organisation to compliance with legal and other requirements

• Commits an organisation to continual improvement and prevention of pollution

• Is appropriate to the organisation and reflects the severity of it’s significant environmental impacts and the scale of it’s activities and operations

• Approved by Board of Directors and Senior Management and communicated to workforce

SSG has many years experience in preparing and implementing environmental policies from various industry sectors.

Environmental AuditThis involves a formal review of an organisation’spolicy, procedures, performance and theireffectiveness in fulfilling compliance with internaland external requirements.

Environmental Risk AssessmentInvolves identifying and assessing whetherenvironmental hazards are likely to be realisedand to what extent. Depending on whether thelevel of risk is considered to be acceptable or not,control measures may have to be implementedto eliminate or reduce the risk. Such measures will require to be monitored.

Guiding your company to a

greener future

16

Consultancy

Personal DevelopmentConsultancy

Environmental Consultancy Services


08700 43 47 43www.ssg.co.uk


Introduction

Welcome to SSG’s membership services. Our aimis to build partnerships with our Clients and addvalue to their businesses.

SSG’s Membership Schemes have been inoperation for a number of years and have beendesigned to enable organisations to becomemore proactive in their approach to managinghealth and safety in the workplace.

Our Membership Schemes can also include SiteSafety Visits. Whether you are in construction oroperate a factory the benefits of an independentSafety Advisor visiting your workplace are vast.Additional membership services also include ourTraining Record Management facility, whichenables you to access all training andqualification records relating to your company.

The key to the success of all our schemes is ourability to develop close partnerships with ourClients. By working this way we can provideexpert advice to enable you to achieve yourbusiness objectives whilst staying within theconfines of health and safety law – an area oftenconsidered a minefield.

SAFE Scheme

SSG’s ‘SAFE’ Scheme aims to provide a uniquerange of packaged services that can be tailoredto any business, large or small. Your business willbenefit from the views and experience of ourspecialist health and safety team at a cost thatyou have fixed in advance. The levels of serviceinclude Silver, Gold and Platinum as detailed onthe opposite page.

Site / Workplace Safety Visits

To complement SSG’s SAFE scheme clients maywish to include additional site or workplacesafety visits.This scheme is open to any company requiringworkplace visits from independent health andsafety advisors. From construction sites tofactory floors, our advisors will monitor andreview standards as seen and advise controlsnecessary for the future of each project orworkplace. Emphasis is on supporting andadvising site / workplace personnel to achievesafe working practices and legal compliance.

Members will receive:

• Site / workplace visits every three working weeks or by arrangement.

• Visit reports identifying breaches of legislation or working practices likely to cause harm. This report will also look at future activities and advise on control measures necessary.

• A visit that is risk based and will provide guidance to management on the level of risk their company is operating at.

• Optional attendance of safety advisors on senior management meetings to review health and safety issues.

• Reduced accident investigation consultancy fees.

• All benefits as detailed in the appropriate level of Membership subscribed to.

Silver ServiceThis service includes:

• Health and Safety HelplineWhen you call us you will speak to one of ourteam who will put you in contact with aconsultant. This means someone specialising inhealth and safety advice and with particularexpertise in dealing with the problems of yourbusiness.

We will not limit you on the number of calls andwe will look at documents or letters immediatelyif you email or fax them to us.

Our experience of operating this type of servicein the past indicates that a significant majority ofyour problems can be dealt with during the firstcall.

• NewslettersYou will receive regular e-bulletins and quarterlynewsletters which include a round up of recentlegislation and developments within health andsafety, which could affect your business. Theyare written in a style that is clear and easy tounderstand.

• HSE GuidanceSimple and easy to use, these guidance notesbring to your attention the key points aboutimportant health and safety issues.

Gold ServiceThis service includes:

All Silver Service benefits (Health and SafetyHelpline, Newsletters and HSE Guidance)

Plus:

• Health and Safety Gap Analysis

We will carry out a review of your existing healthand safety standards and procedures todetermine the extent of compliance with relevantlegislation and provide you with a written reportsetting out our findings and recommendations.

• Health and Safety Policy If a health and safety policy exists within yourorganisation we will review it and commentaccordingly. If such a policy does not exist we willprepare one specifically tailored to the needs ofyour organisation.

• Place on a One Day Training Course or Seminar

You will be entitled to one place on one of ourseminars or training courses, which take place atour training centres.

Platinum ServiceThis service includes:

All Silver Service and Gold Service benefits(Health and Safety Helpline, Newsletters andHSE Guidance, Health and Safety Policy plus oneseminar place or place on a one day trainingcourse)

Plus:

• Quarterly Workplace Advisory Visit (one site)

Every three months we will undertake a healthand safety advisory visit of one of yourworkplaces and provide a report identifying anyactions that need to be taken as a result offinding deficiencies.

• Accident InvestigationUnfortunately even in the most safety consciousorganisations, accidents do happen. If and whenthis occurs we will be there to investigate thecauses, provide a report and support you incomplying with the relevant legal requirements.

• Safety Management Audit and Action Plan

We will as a result of an audit, report back to youon compliance and non-compliance issues withinyour workplace and provide advice on anynecessary remedial actions.

• Assistance with Workplace Risk Assessments

Preventing accidents and ill health should be apriority for all organisations. The most effectiveway to ensure these incidents are kept to aminimum is through the process of effective riskassessment. Where necessary, we will assist inthe implementation of a risk assessmentprogramme covering general activities. We willalso provide advice on the implementation ofsuitable safe systems of work.

• Place on a Health and Safety Management Course or Seminar

You will be entitled to one place on one of ourfour or five day management training courses orone of our seminars which will take place at oneof our training centres.18

MembershipSchemes

SAFE Membership

• Safety Advice• Site Visits

“SSG have provided us with a more proactiveapproach to Safety Management”

Jonathon Deacon, Buckfast Abbey

SAFE Scheme


08700 43 47 43www.ssg.co.uk


Introduction

SSG Software Solutions, a sister company ofSSG Training and Consultancy, provides safetymanagement services to a wide range ofindustries and businesses.

The company specialises in the development,implementation and support of innovative, fit-for purpose software tools that promotepractical safety management, both in the officeand the workplace.

Our range of WHAMS software productsprovide cost-effective, efficient safetymanagement solutions that help to:

• establish a safety management system

• create a safer working environment

• reduce accident frequency

• increase employee awareness of riskmanagement controls and responsibilities

WHAMS

WHAMS, Workplace HAzard ManagementSystem is a simple, modular software tooldeveloped specifically to manage safety, assessrisks, plan jobs and manage associatedpersonnel training and equipmentmaintenance.

WHAMS provides:

• Best practice risk assessments andemergency plans based on existinglegislative requirements and best practice.

• A risk assessment module that can becustomised to your business activities

• Workplace risk assessment

• Competence assurance and job profilesdirectly relating personnel with the skillsneeded to manage risk / hazards in theworkplace.

• Personnel training and certificationtracking and monthly planner.

• Vehicle, machinery and equipmentcertification / maintenance tracking andmonthly planner.

• Job planner / tracker comprising jobsheet, workplace risk assessment,competence records, vehicle / machinery/ equipment records.

Checklists

The checklists generated by WHAMS can beused for the following purposes:

• Staff training plans and competenceassurance

• Vehicles, machinery and equipmentmaintenance tracking and planning

• Workplace risk assessment

• Safety meetings

• Health and safety gap analysis / reviews

• Management safety audits

• Incident / accident investigation

• Tender bids / contract proposals

• Health and safety plans

• Permit to work systems

• Method statements

Business Benefits

Implementation of WHAMS within a companyresults in tangible business benefits:

• Legal compliance

• Potential reductions in insurancepremiums

• Saves time in planning jobs

• Reduces employers’ negligence

• Assures clients that safety is prioritised

• Reduces the frequency and severity ofaccidents

• Increases employee awareness ofworkplace hazards

• Demonstrates management commitmentand investment in safety

Additional Features • Annual updates to best practice risk

assessments in line with new legislation,industry trends and company feedback

• System upgrades that reflect customer /industry needs

• Email / Telephone Support from a team ofqualified safety professionals

• Ability to customise risk assessments andcompetency profiles

Products

Whilst we are able to tailor our softwarepackages to specific businesses we do alsohave tools already tailored for the followingindustries:

• WHAMS - Arboriculture

• WHAMS - Playschools

• WHAMS - Oil and Gas

• WHAMS - Marine Logistics Support

To assist companies with specific aspects ofsafety management the following modules ofWHAMS are also available separately:

• Training Tracker and Monthly Planner

• Maintenance Tracker and Monthly Planner

20

SoftwareSolutionsProviding unique solutions for

safety management


08700 43 47 43www.ssg.co.uk


PaymentThe course fee must be paid in full no less than5 working days prior to course commencement.SSG reserves the right to re-allocate the courseplace to another delegate if fees are not paid ontime. All charges must be paid on receipt of aninvoice or under terms agreed for accountcustomers.

Transferring coursesIf a delegate wishes to transfer a booking to alater date there will be no administrative chargehowever, if that transfer is then cancelled or thedelegate fails to attend, SSG reserve the right toensure the full course fee remains payable.

Cancelling coursesSSG reserves the right to charge forcancellations as listed below:• Non-attendance on the day - the full fee is

payable• Less than 1 week’s notice of cancellation -

50% of the full fee is payable• 1-4 weeks notice of cancellation - 25% of the

full fee is payable

Changing delegate detailsThere will be no charge if a substitute personfrom your organisation wishes to replace theoriginal delegate on the same date and samecourse. Please inform our office of any changeto the original booking.

Changes by SSGSSG’s courses are constantly updated andimproved and SSG reserve the right to alter anyof the course content without prior notice. SSGreserves the right to cancel a course at any timewithout liability. In these circumstancesdelegates will be offered an alternative date, acredit note or a full refund.

How to Book…

Call us on:

08700 43 47 43

Fax your completed form to 08700 43 47 42

Email your booking to [email protected]

Visit our website www.ssg.co.uk

Send a copy of the booking form to:

Open Course BookingsSSG Training and ConsultancyValley HouseValley RoadPlymptonPlymouthDevon PL7 1RF

Booking FormPlease photocopy this form as many times as you need. We look forward to hearing from you.

Name:

Company:

Address:

Postcode: Telephone No: Fax No:

Which best describes the area in which your organisation works? (Please Circle)

Construction Industry Utilities and Authorities

General Builders and Maintenance Manufacturing Council

Roofing Engineering Education

Demolition Communications Housing Association

Surveyors Transport Business Services

Other ………………………………… Other ………………………………… Other …………………………………

Please book the following delegates on a SSG Training Course

Delegate 1 Title (Mr/Mrs/Miss/Dr/Ms) ……………………………………… Job Title …………………………………………………………………

First Name ……………………………………………………………………………. Surname …………………………………………………………………

Course Title ………………………………………………………………………………….…………………………………………………………………………..

Dates ………………………………………………………………………………………………………… Cost (All fees subject to VAT) …………………

Delegate 2 Title (Mr/Mrs/Miss/Dr/Ms) ……………………………………… Job Title …………………………………………………………………

First Name ……………………………………………………………………………. Surname …………………………………………………………………

Course Title ………………………………………………………………………………….…………………………………………………………………………..

Dates ………………………………………………………………………………………………………… Cost (All fees subject to VAT) …………………

Training Co-ordinator

Title (Mr/Mrs/Miss/Dr/Ms) ……………………………………… Job Title ……………………………………………………………………………..

First Name …………………………………………………………… Surname …………………………………………………………………

Direct Telephone Number………………………………………… Fax Number: …………………………………………………………………

Email address ……………………………………………………………………………………………………………………………………………………..

Invoicing details (if different from above)

Title (Mr/Mrs/Miss/Dr/Ms) ……………………………………… Job Title ……………………………………………………………………………..

First Name …………………………………………………………… Surname …………………………………………………………………

Direct Telephone Number………………………………………… Fax Number: …………………………………………………………………

Address. ……………………………………………………………………………………………………………………………………………………..

Email address ……………………………………………………………………………………………………………………………………………………..

Method of Payment

c Cheques Enclosed (made payable to SSG Training and Consultancy). Send to: Valley House, Valley Road, Plympton, Devon PL7 1RF

c BACS transfer. This should be made payable to: A/C No. 06011095 S/C: 12 - 13 - 55

c Please invoice quoting purchase order number ………………………………………………………………………………………………………………

c Credit Card Options.

Account No. c c c c c c c c c c c c c c c cValid from | m | m | y | y | Expiry Date | m | m | y | y | Issue No. (Delta/Switch only)………………………………

Signature …………………………………………………………………………………………………………………………………………

Billing Address if different from above …………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………………

Name of card holder ..……………………………………………………………………………………………………………………………22

Booking Information

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08700 43 47 43www.ssg.co.uk

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