rx edge pharmacy campaigns- case study
TRANSCRIPT
Jim O’Dea
President and CEO
Rx EDGE
Pharmacy Campaigns –Growing Brands by Reaching Health-Minded Patients
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Did You Know?
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Beyond a Dispenser of Drugs
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Beyond a Dispenser of Drugs
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What percentage of Americans live within 5 miles of a pharmacy?
A. <70%
B. 80%
C. 90%
D. 98.6%
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Question 1
90% of Americans live within 5 miles of a pharmacy
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Answer 1
What percentage of Americans visit a pharmacy in a typical week?
A. <60%
B. 60-69%
C. 70-79%
D. 80-89%
E. >90%
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Question 2
86% of Americans visit pharmacies each week
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Answer 2
What percentage of prescriptions are dispensed in retail pharmacies?
A. <60%
B. 60-69%
C. 70-79%
D. 80-89%
E. >90%
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Question 3
87% of prescriptions are dispensed in retail pharmacies
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Answer 3
90% of Americans live within 5 miles of a pharmacy
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The Facts
86%, or 275 million Americans, visit pharmacies each week
87% of prescriptions are dispensed in retail pharmacies
BONUS: 81% of people use OTCs as their first line of defense
Healthcare reform
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Transforming Landscape
Projected upwards of 30 million newly insured
Primary care physician (PCP) shortages
Projected around 65,000
Aging America
10,000 Americans turn 65 daily
In terms of reach, the POC channel is second only to TV with most Americans seeing or hearing an ad within the last 12 months
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Ad Spend
Spend$2 billion on television ads$1.4 billion on digital media$400 million for POC advertising
Source: ZS Associates, Washington Post, emarketer
Mindset Moment™
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A state of mind when consumers’ attention is on their health or healthcare, and they are receptive to information and motivated to take action i.e. healthcare is top of mind
Jimmy still hasn’tgotten rid of his cough, I
wonder if he has allergies?I need some advice.
It seems like I'm alwaysbuying heartburn medicine...
could it be somethingmore serious?
Maybe my chronicjoint pain is due to RA, it
does run in my family.
Because of my diabetes,my doctor says I should keepmy feet healthy. I'll check theFoot Care section for ideas.
Consumer Avoidance
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CASE STUDY ADHD
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About Solutions at the Shelf™
Take-one inserts contained in Solutions at the Shelf™ dispensers can convey product/condition information and promote doctor communication
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Retailer Location
4,000 Stores across during a 26 week run:
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Indications
Adult Child
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Adult Indication
ObjectiveRaise awareness about adult ADHD
Messaging “Are you considering ADHD treatment?”
Booklets InsertsUse a “symptom quiz” to drive a conversation with the doctor
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Child Indication
ObjectiveReach a large audience of parents during the back-to-school timeframe
Messaging“Are you considering ADHD treatment for your child?”
Booklet InsertsDeliver detailed product information about a significant point of difference vs. other drug therapy options
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Direct OTC Corollary Products
INDICATION STORE SECTION
Allergy Sinus
Chronic Constipation Laxative
Dry Eye Eye Care
Flu Cold/Cough
GERD Antacid
Skin Condition Skin Care
ADHD ?
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Brand and condition demographic factors1
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Comorbidity disease states
Large foot traffic areas of stores
Other related market data
Store Section Considerations
Vitamin Section for Adult version
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Selected Store Sections
Analgesics Section for Child version
Store Traffic • Audience: 182 million in a twelve-week period• Heavily shopped OTC section
– $3 billion in dollar sales – About 400 million in unit sales– 46% of U.S. households buying
• 77% of people use a multivitamin• 64% of people purchase their vitamins in retail
pharmacies such as CVS and Walgreens
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Vitamin Rationale
Store Traffic
• Audience: 262 million in a twelve-week period
• Heavily shopped OTC section
– $4 billion in dollar sales
– Over 700 million in unit volume
– 65% of households buying
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Analgesic Rationale
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Measurement Methodology
Test vs. Control Matched Store Panels
Matched pairs are created based on key attributes including sales patterns, geography, customer demographics, hours of operation, and store footprint
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Research Design
Panel matches are refined further based on scripting volume during the twelve-week Base Period
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NRx 9,697
RRx 2,620
INCREMENTAL SCRIPTS GENERATED
Script Lift Results
The Rx EDGE program:
Increased TRx’s by 12,317 scripts
Increased RRx’s by 2,620 scripts
Drove most of the increase from NRx, 9,697 new scripts
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Script Percent Increases
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
ADULT & CHILD ADULT ONLY CHILD ONLY
5.7%
3.5%
4.6%
8.8%
5.4%
7.1%
2.5%1.6% 1.9%
TRx NRx RRx
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ROI
Single Script ROI: $10.14
Patient Value ROI: $18.12
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What We’ve Covered
Pharmacy innovation and evolution1
Consumer behavior = receptive2
Pharmacy program implementation and results3
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