rx edge pharmacy campaigns- case study

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Jim O’Dea President and CEO Rx EDGE Pharmacy Campaigns – Growing Brands by Reaching Health-Minded Patients

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Page 1: Rx EDGE Pharmacy Campaigns- Case Study

Jim O’Dea

President and CEO

Rx EDGE

Pharmacy Campaigns –Growing Brands by Reaching Health-Minded Patients

Page 2: Rx EDGE Pharmacy Campaigns- Case Study

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Did You Know?

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Beyond a Dispenser of Drugs

&

Page 4: Rx EDGE Pharmacy Campaigns- Case Study

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Beyond a Dispenser of Drugs

&

Page 5: Rx EDGE Pharmacy Campaigns- Case Study

What percentage of Americans live within 5 miles of a pharmacy?

A. <70%

B. 80%

C. 90%

D. 98.6%

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Question 1

Page 6: Rx EDGE Pharmacy Campaigns- Case Study

90% of Americans live within 5 miles of a pharmacy

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Answer 1

Page 7: Rx EDGE Pharmacy Campaigns- Case Study

What percentage of Americans visit a pharmacy in a typical week?

A. <60%

B. 60-69%

C. 70-79%

D. 80-89%

E. >90%

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Question 2

Page 8: Rx EDGE Pharmacy Campaigns- Case Study

86% of Americans visit pharmacies each week

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Answer 2

Page 9: Rx EDGE Pharmacy Campaigns- Case Study

What percentage of prescriptions are dispensed in retail pharmacies?

A. <60%

B. 60-69%

C. 70-79%

D. 80-89%

E. >90%

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Question 3

Page 10: Rx EDGE Pharmacy Campaigns- Case Study

87% of prescriptions are dispensed in retail pharmacies

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Answer 3

Page 11: Rx EDGE Pharmacy Campaigns- Case Study

90% of Americans live within 5 miles of a pharmacy

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The Facts

86%, or 275 million Americans, visit pharmacies each week

87% of prescriptions are dispensed in retail pharmacies

BONUS: 81% of people use OTCs as their first line of defense

Page 12: Rx EDGE Pharmacy Campaigns- Case Study

Healthcare reform

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Transforming Landscape

Projected upwards of 30 million newly insured

Primary care physician (PCP) shortages

Projected around 65,000

Aging America

10,000 Americans turn 65 daily

Page 13: Rx EDGE Pharmacy Campaigns- Case Study

In terms of reach, the POC channel is second only to TV with most Americans seeing or hearing an ad within the last 12 months

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Ad Spend

Spend$2 billion on television ads$1.4 billion on digital media$400 million for POC advertising

Source: ZS Associates, Washington Post, emarketer

Page 14: Rx EDGE Pharmacy Campaigns- Case Study

Mindset Moment™

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A state of mind when consumers’ attention is on their health or healthcare, and they are receptive to information and motivated to take action i.e. healthcare is top of mind

Jimmy still hasn’tgotten rid of his cough, I

wonder if he has allergies?I need some advice.

It seems like I'm alwaysbuying heartburn medicine...

could it be somethingmore serious?

Maybe my chronicjoint pain is due to RA, it

does run in my family.

Because of my diabetes,my doctor says I should keepmy feet healthy. I'll check theFoot Care section for ideas.

Page 15: Rx EDGE Pharmacy Campaigns- Case Study

Consumer Avoidance

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==

Page 16: Rx EDGE Pharmacy Campaigns- Case Study

CASE STUDY ADHD

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About Solutions at the Shelf™

Take-one inserts contained in Solutions at the Shelf™ dispensers can convey product/condition information and promote doctor communication

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Retailer Location

4,000 Stores across during a 26 week run:

&

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Indications

Adult Child

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Adult Indication

ObjectiveRaise awareness about adult ADHD

Messaging “Are you considering ADHD treatment?”

Booklets InsertsUse a “symptom quiz” to drive a conversation with the doctor

Page 21: Rx EDGE Pharmacy Campaigns- Case Study

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Child Indication

ObjectiveReach a large audience of parents during the back-to-school timeframe

Messaging“Are you considering ADHD treatment for your child?”

Booklet InsertsDeliver detailed product information about a significant point of difference vs. other drug therapy options

Page 22: Rx EDGE Pharmacy Campaigns- Case Study

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Direct OTC Corollary Products

INDICATION STORE SECTION

Allergy Sinus

Chronic Constipation Laxative

Dry Eye Eye Care

Flu Cold/Cough

GERD Antacid

Skin Condition Skin Care

ADHD ?

Page 23: Rx EDGE Pharmacy Campaigns- Case Study

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Brand and condition demographic factors1

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3

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Comorbidity disease states

Large foot traffic areas of stores

Other related market data

Store Section Considerations

Page 24: Rx EDGE Pharmacy Campaigns- Case Study

Vitamin Section for Adult version

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Selected Store Sections

Analgesics Section for Child version

Page 25: Rx EDGE Pharmacy Campaigns- Case Study

Store Traffic • Audience: 182 million in a twelve-week period• Heavily shopped OTC section

– $3 billion in dollar sales – About 400 million in unit sales– 46% of U.S. households buying

• 77% of people use a multivitamin• 64% of people purchase their vitamins in retail

pharmacies such as CVS and Walgreens

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Vitamin Rationale

Page 26: Rx EDGE Pharmacy Campaigns- Case Study

Store Traffic

• Audience: 262 million in a twelve-week period

• Heavily shopped OTC section

– $4 billion in dollar sales

– Over 700 million in unit volume

– 65% of households buying

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Analgesic Rationale

Page 27: Rx EDGE Pharmacy Campaigns- Case Study

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Measurement Methodology

Test vs. Control Matched Store Panels

Page 28: Rx EDGE Pharmacy Campaigns- Case Study

Matched pairs are created based on key attributes including sales patterns, geography, customer demographics, hours of operation, and store footprint

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Research Design

Panel matches are refined further based on scripting volume during the twelve-week Base Period

1

2

Page 29: Rx EDGE Pharmacy Campaigns- Case Study

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NRx 9,697

RRx 2,620

INCREMENTAL SCRIPTS GENERATED

Script Lift Results

The Rx EDGE program:

Increased TRx’s by 12,317 scripts

Increased RRx’s by 2,620 scripts

Drove most of the increase from NRx, 9,697 new scripts

Page 30: Rx EDGE Pharmacy Campaigns- Case Study

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Script Percent Increases

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

ADULT & CHILD ADULT ONLY CHILD ONLY

5.7%

3.5%

4.6%

8.8%

5.4%

7.1%

2.5%1.6% 1.9%

TRx NRx RRx

Page 31: Rx EDGE Pharmacy Campaigns- Case Study

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ROI

Single Script ROI: $10.14

Patient Value ROI: $18.12

Page 32: Rx EDGE Pharmacy Campaigns- Case Study

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What We’ve Covered

Pharmacy innovation and evolution1

Consumer behavior = receptive2

Pharmacy program implementation and results3

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