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Spring / Summer 2017 - FAMOSO NEAPOLITAN PIZZERIA Page 1 of 13 Feature Menu Spring / Summer 2017 MANAGER ROLL OUT DOCUMENT Feature Menu Schedule of Key Dates Roll out package sent to store by email April 7 Updates for guides and training materials sent April 7 GM/CM Feature Menu Training Videos sent April 17 GMs conduct Store Level Rollout Package Meeting with their management team April 24 – 30 Menu's, Posters, Stickers and related marketing materials arrive May 1 Staff Roll Out Meeting May 1-8 National Fall Winter Menu Launch May 9

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Page 1: Roll Out Package SS 2017 - protrain.hs.llnwd.net · SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1 ITEM NAME LINE SET UP CULINARY QUALITY POINTS CULINARY PLATING TIPS

Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA

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FeatureMenuSpring/Summer2017

MANAGERROLLOUTDOCUMENT

FeatureMenuScheduleofKeyDates

Rolloutpackagesenttostorebyemail April7

Updatesforguidesandtrainingmaterialssent April7

GM/CMFeatureMenuTrainingVideossent April17

GMsconductStoreLevelRolloutPackageMeetingwiththeirmanagementteam April24–30

Menu's,Posters,Stickersandrelatedmarketingmaterialsarrive May1

StaffRollOutMeeting May1-8

NationalFallWinterMenuLaunch May9

Page 2: Roll Out Package SS 2017 - protrain.hs.llnwd.net · SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1 ITEM NAME LINE SET UP CULINARY QUALITY POINTS CULINARY PLATING TIPS

Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA

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SPRING SUMMER 2017 ITEM SUMMARY SHEET

FOOD FEATURES:

NEW FEATURE MENU ITEMS

• PRAWN PESTO PIZZA

Fior-di-latte, seasoned ricotta, sauteed prawns, roasted garlic, sun dried tomatoes, arugula, pistachio pesto, lemon wedge.

• MATTINA PIZZA

Parmesan crema, sauteed leeks, pancetta, prosciutto crisps, Grana Padano, Italian parsley, topped with a fried egg.

• BLACKBERRY + GOAT CHEESE SALAD

Mixed greens, arugula, blackberries, goat cheese, candied pecans, mint, blackberry vinaigrette.

• DON ANDREAS PIZZA

Crème fraiche, fior-di-latte mozzarella, roasted chicken, corn and chipotle salsa, avocado, cilantro, lime wedge, side of Valentina hot sauce

SEASONAL GELATO/SORBETTO

• APPLE PIE GELATO

Hints of cinnamon and chucks of apple pie, just like Grandma made

• RED GRAPE SORBETTO

Fresh grape flavours, light and refreshing

BEVERAGE FEATURES:

• MOSCOW MULE (Cocktail)

Vodka, fresh lime, ginger-ale, house made ginger syrup.

• RASPBERRY GINGER BEER (Alcohol-Free)

House made ginger syrup, fresh lime, bitters, raspberry syrup, soda.

.

Page 3: Roll Out Package SS 2017 - protrain.hs.llnwd.net · SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1 ITEM NAME LINE SET UP CULINARY QUALITY POINTS CULINARY PLATING TIPS

Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA

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AMESSAGEFROMTHEMENUDEVELOPMENTTEAM

FROMTHEKITCHEN

PrawnPestoPizza

Lightandrefreshing,asauce-lesspizzawithroastedgarlic,redonion,seasonedricottacheese,sundriedtomatoes

andsautéedprawns;toppedwitharugulaandpistachiopesto.Layersofgreatflavours.House-madePistachioPesto

andsucculentprawnsarethestarsofthisdish.

Prawnsareaclassicsummeritem;theintroductionofseafoodbringsanexcitingnewelementtoourpizzamenu.

MattinaPizza

MattinainItalianmeans“morning”andthiswastheinspirationforthismenuitem.Thiscomfortingpizzaisour

elevatedtwiston‘breakfastallday’atFamoso.ParmesanCremabasetoppedwithsautéedleeks,pancetta,

prosciuttocrisps,GranaPadano,andafriedegg.TheMattinaisanexcitingpizzathatcanfeaturedforbrunchandis

stillagreatdinneroption.

Blackberry&GoatsCheeseSalad

ThismenubringsbacktheBlackberryandGoatsCheesesalad.Thissaladfocusesonseasonalitemsthatmakeyou

thinkofspringandsummerwithfresh,lightandrefreshingflavourprofiles.Famosostoreshaveseenthismenu

itembefore;itincludesawonderfulhouse-madeblackberryvinaigrette,mixedwithfieldgreens,arugulaandmint

tomakeavibrantandinspiredsalad.House-madeCandiedPecansaddcrunchandsweetnesstothesalad.

FROMTHEBAR

MoscowMule

TheMoscowMuleispartofthe‘cocktailrevival’;themuleisgreatentry-leveldrinkthatappealstoalltypesof

guests.Theflavours—gingerandlime—areveryfamiliartomostpeople,whilethevodkaflavourisnot

overwhelming.Alittlegingerburnfromourhousemadegingersyrupandservedinanawesomemetalnug.

RaspberryGingerBeer

Arefreshing,light,non-alcoholicbeveragecombininghousemadegingersyrup,bitters,freshlime,sodaand

raspberrysyrup.Perfectforthosehotpatiodays.

Page 4: Roll Out Package SS 2017 - protrain.hs.llnwd.net · SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1 ITEM NAME LINE SET UP CULINARY QUALITY POINTS CULINARY PLATING TIPS

Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA

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MISCCHANGESMARINATEDOLIVES–Newprepprocedure-reducedoliveoilCARAMALIZEDONIONS–Newcutprocedures,Thymenolongerused

MEDITERRANEANFLATBREAD–Olivegarnishremovedfromthetzatzikiandhummusdips.

SANPELLEGRINO–Nowonlyavailablein750MLbottles

BEERCHEESE–ThechickenstockinthebeercheeserecipehasbeenremovedstocktomaketheMacandCheesea

vegetarianoption.

CLAMATOBIB–Bibsofclamatoarenowavailableasanoptionforlocationswishingtoaddclamatototheirbarguns

(optional).StorescancontactPepsiifthey’dliketomakethischange.

GELATOOFFERINGS–Gelato|Sorbettoflavourswillbereducedfromtentosevenflavours

NEWEQUIPMENT

COPPERMUG–TheMoscowmuleistraditionallyservedina

coppermug.Itisarefreshingdrinkthatshouldtasteultra-cold

andmetalmugmakesthispossible.

Page 5: Roll Out Package SS 2017 - protrain.hs.llnwd.net · SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1 ITEM NAME LINE SET UP CULINARY QUALITY POINTS CULINARY PLATING TIPS

Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA

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OPERTIONAL READINESS ROLL OUT CHECKLIST

ALL

MANAGERASSIGNED

COMPLETE(Y/N) ACTION/TASK

• Reviewrolloutpackagewithmanagementteam

• Scheduletrainingsessionswithmanagers

• Haveallpostingsandlaminatedpicturespostedaminimumofone

weekbeforetherollout

• Allnew/changeditemsarepre-shiftedfortheweekleadinguptothe

rollout

• Bookandorganizerolloutmeetings-100%attendance-Rollout

meetingMUSThappenBEFOREMENULAUNCHDATE • Havegreatrolloutmeetings-setupforsuccesssoitisfunand

enjoyable-FOCUSONTHEFOOD • Culinarymanagerandpizzaioloshavemadeandconfirmedeachitem

withGMbeforeitispresentedtotheServers

• Quizzesassignedonyardstick-ALLstaffwriteandpassquizzes • ALLteammembersaretotasteALLnew/changedproducts • ConfirmreceiptofALLprintedandbrandingmaterialBEFOREMENU

LAUNCHDATE

OPERTIONAL READINESS ROLL OUT CHECKLIST

FOH - SERVER

MANAGERASSIGNED

COMPLETE(Y/N) ACTION/TASK

• ALLservershavetastednew/changeditems

• ALLserversknow'platingpoints'and'details' • ALLserversareverballyquizzedeachshiftduringfirst3days • ALLserverstrainedonhowtodealwithguestdisappointmentondeleted

items

• NewiteminformationiscommunicatedINDETAILoncommunicationboard

• Pre-shiftsdonetoensureallnewitemsarereadyandcorrectandthat

Serversarecomfortableandknowledgeablewiththem

• ManagersaretodoqualitychecksonALLtablesorderingnew/changeditems

• ALLprintandbrandingmaterialisplacebeforeopenondayofmenulaunch

Page 6: Roll Out Package SS 2017 - protrain.hs.llnwd.net · SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1 ITEM NAME LINE SET UP CULINARY QUALITY POINTS CULINARY PLATING TIPS

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CULINARY - PIZZAIOLO

MANAGERASSIGNED

COMPLETE(Y/N) ACTION/TASK

• ManageinventoriesofALLdeleteditems

• Ordernewingredients-ATLEAST1WEEKBEFOREROLLOUT • Receivenewingredients(intimetoprepareallnewitemsforrollout

meeting) • Confirmenoughofeachingredienthasbeenreceived.Reportanyshortages

toyourRMimmediately

• UpdateeOrderguide/SYSCOtemplate

• P&Lcounttab,productcosttab,andinventorycostupdatedwithnewitems

• Parsareadjustedonanyitemsthatmaychange

• CulinaryteamhasbeentrainedonALLnewitems

• ALLpreppedrecipesarepreparedthedayBEFOREROLLOUT • PizzaioloscanmakeALLnew/changeditems

• ALLmanagers&ALLpizzaiolosunderstandallkey'qualitypoints'and

‘platingtips'

• ALLnewitemcheatsheetsareinplacebeforeopenondayofmenulaunch

Page 7: Roll Out Package SS 2017 - protrain.hs.llnwd.net · SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1 ITEM NAME LINE SET UP CULINARY QUALITY POINTS CULINARY PLATING TIPS

Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA

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KEY CHANGES TO MENU

ADD DELETE CHANGE APPETIZERS

FIRE BREAD SANDWICHES

KID’S SPECIAL

SOUPS & SALADS • Blackberry + Goat Cheese Salad

NEAPOLITAN PIZZAS

• Patate Pancetta Pizza

NEW WORLD PIZZAS

• Korean BBQ Beef Pizza

SEASONAL PIZZAS • Don Andreas Pizza • Mattina Pizza • Prawn + Pesto Pizza

• Funghi Pizza

CREATE YOUR OWN PIZZA

PASTA

DESSERTS

• Nutella Gelato • Mango + Pineapple Sorbetto • Blood Orange Gelato

BEVERAGE • Moscow Mule • Raspberry Ginger Beer (Non

Alcoholic)

Page 8: Roll Out Package SS 2017 - protrain.hs.llnwd.net · SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1 ITEM NAME LINE SET UP CULINARY QUALITY POINTS CULINARY PLATING TIPS

Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA

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INGREDIENT ORDERING IMPACT

MENU ITEM ADDS DELETES PAR LEVELS Blackberry & Goats Cheese Salad

• Blackberries • Dijon Mustard

• Increase Mint • Increase Pecans • Increase Arugula

Mattina Pizza • Leeks

Prawn + Pesto Pizza • Prawns 21-25’s

• Increase Sun Dried Tomato • Increase Ricotta • Increased Arugula • Increase Pistachio

Pesto Don Andreas Pizza • Corn

• Avocado • Red Bell Peppers

Korean BBQ Pork Pizza

• Green Onion • AA Beef Flat “Chuck” • Pineapple Juice • Hoisin Sauce • Gochjang Pepper Paste • Chili Powder • Fish Sauce • Garlic Powder • Chipotle Pepper

• Decrease Cheddar Cheese

Patate Pancetta Pizza • Rosemary • Baker Potatoes • Thyme

Funghi Pizza • Oyster Mushroom

Moscow Mule • Ginger (5lb Box)

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SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1

ITEM NAME LINE SET UP CULINARY

QUALITY POINTS CULINARY

PLATING TIPS VISUAL

PASSION POINTS SERVICE

Mattina Pizza

• Sauteed leeks • Do not over-cook the egg yolk or break the yolk, the yolk should be runny so it spreads out over the pizza

• Even flavour every bite • Ingredients evenly spread out

on the pizza

• Mattina means “morning” in Italian. This is our offering of an “all day breakfast”

Prawn + Pesto Pizza

• Sauteed Prawns • Prawns should be evenly placed on pizza, there should be two prawns per slice

• Pistachio pesto is dolloped evenly on pizza using a demi tasse spoon

• Even flavour every bite. • Ingredients evenly spread out

on Pizza

• Light and summery, introduction of prawns onto the menu.

Don Andrea Pizza

• Chipotle Corn Salsa • Avocado

• Avocado must be fresh • Chipotle corn salsa must be

evenly spread out on the pizza

• Even flavour every bite. • Ingredients evenly spread out

on Pizza

• Famoso summer classic. House made chipotle corn salsa.

Raspberry + Goat Cheese Salad

• House mad Blackberry Vinaigrette

• Mixed Salad Greens, Mint and Arugula

• Fresh Blackberries • Spiced Candied Pecans

• Fresh salad greens • Mixed greens mixed well with

blackberry vinaigrette • Ensure fresh blackberries

• Evenly distribute goats cheese and candied pecans over the salad for visual impact.

• Edge of salad bowl should be wiped

• Well-dressed salad leaves, well presented, stacked up high in the salad bowl.

• The blackberry and goats cheese must look fresh and beautiful

Page 10: Roll Out Package SS 2017 - protrain.hs.llnwd.net · SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1 ITEM NAME LINE SET UP CULINARY QUALITY POINTS CULINARY PLATING TIPS

Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA

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STORE ROLL OUT MEETINGS - Page 1 of 2

The overall goal of a Store Roll Out meeting is for the management team to earn the passion, imagination and intensity of their team members.

The service component (set up and organization) are essential to ensure a smoothly run meeting with professional, high energy execution that connects our teams to their purpose of hospitality.

**ROLLOUT MEETINGS WITH ALL FOH & BOH STAFF MUST HAPPEN BEFORE THE MENU LAUNCH DATE**

SET THE MEETING

ACTION/TASK WHO ü Overall Meeting Leader + Culinary Leader established for store meeting (GM & Culinary Manager)

Meeting announced and invitations sent 2 weeks prior. (Postings/preshift/Ameego)

ü Mandatory attendance for all Servers, pizzaiolos and management team ü Assistant Manager and Culinary Manager and to ensure 100%

attendance and report to GM ü Only the GM can approve any team member absentees ü Managers should be in full uniform for the rollout meeting

Roll out packages + recipes reviewed with Leaders 2 weeks’ prior

All new items to be prepared by culinary management and presented to entire management team to taste together

SET THE STAGE - SERVICE AND CULINARY

ACTION/TASK WHO ü Venue - perfect condition + cleanliness

Props – food display, etc

All new ingredients+ smallwares coordinated through purchasing

Plate ware, small wares and supplies in kitchen verified for quantity & quality

Prep recipes complete and verified day before meeting – both new + existing

Line recipes tested and verified day before meeting– both new + existing

Demonstration and food sample production plan established

Page 11: Roll Out Package SS 2017 - protrain.hs.llnwd.net · SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1 ITEM NAME LINE SET UP CULINARY QUALITY POINTS CULINARY PLATING TIPS

Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA

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STORE ROLL OUT MEETINGS - Page 2 of 2

THE MEETING - HOSPITALITY

ACTION/TASK WHO ü Venue is completely set up prior to attendees arriving

Complete, detailed line check is complete to ensure all standard ingredients and prep are correct

Roll Out Packages available for all participants

WELCOME – phones off + away, overall scope and goals for the meeting and the feature, set the stage

New specialty ingredients are introduced to all participants

Group is split: Culinary and Service

Training of each item: (when there are beverage items, schedule to mesh with food presentations)

Item is prepared by the culinary leader

Each step is fully explained and demonstrated. What’s, right? What’s wrong? Why?

Key Quality Points are presented – excellent culinary execution. Respect the food

Other trained leaders make samples for the groups

Culinary leader approves each plate before tasting occurs

Samples are presented to both groups by meeting leaders

Plating Tips are presented first – what to look for?

Everyone tastes the food together. Leader describes correct tastes of each component

Everyone can enjoy the food and offer feedback and comments. Passion Points are discussed and added to by the group.

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Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA

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SERVER ROLL OUT CHECKLIST

NAME INFO PACK

DISTRIBUTED QUIZ COMPLETED

-MARK%- VERBALLY QUIZZED

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Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA

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PIZZAIOLO ROLL OUT CHECKLIST

NAME INFO PACK

DISTRIBUTED QUIZ COMPLETED

-MARK%- VERBALLY QUIZZED