Role of the Helping HandTALENT ACQUISITION AND HUMAN RESOURCES

SHARP HEALTHCARE

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

“Through strategic and collaborative leadership, our commitment is to provide workforce resources and services that make Sharp HealthCare the Best Place to Work.”

Mission Statement

HR and Talent Management

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

“Getting the most out of life isn’t about how much you keep for yourself but how much you put into others.”David Stoddard

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

“Our Vision is to be high reliability organization as partners with leadership, stewards of compliance and advocates for all employees, helping to make Sharp HealthCare’s vision achievable.”

Vision Statement

HR and Talent Management

Commitment to be The Best Place to Work

PILLAR OF EXCELLENCE: PEOPLE

-Create a workforce culture that attracts, retains, and promotes the best and brightest people who are committed to Sharp HealthCare’s mission, vision, and values.

BEHAVIOR STANDARD: TEAMWORK

-That we share information and ideas freely

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

Welcoming the New Employee

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

PILOT PROGRAM AT SYSTEM SERVICES

Doing the Right Thing Every Time

Sharp is a High Reliability Organization

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

What is the Significance of a Helping Hand Program?

Resource

The Helping Hand is an available resource for the

new employee

The new employee can get first hand information

on the department/facility.

Employee ExperienceStudies have shown that

a positive onboarding experience increases

retention by 82%*

The Helping Hand can encourage confidence

Productivity

The Helping Hand can impact the new

employee’s ability to adapt quicker

Studies have shown that a strong

onboarding increases productivity by over

70%*

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

*Glassdoor study 2019

Characteristics of a Helping Hand-Anticipates the anxiety of the new employee in a new role

-Demonstrates consideration, friendliness

-Creates a warm, conducive to learning environment

-Displays understanding of the learning process

-Encourages, supports, and builds trust

-Demonstrates enthusiasm to stimulate engagement and motivation

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

Best Practices in Welcoming the New Employee“REMEMBER HOW YOU WANTED YOUR NEW EXPERIENCE TO BE…”

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

Virtually or in person, the new employee needs to feel immediately Connected to the other team members.

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

Steps to initiate Helping Hand during Pilot at System Services

Hiring Manager (HM) must identify a Helping Hand immediately after the offer

The HM will access the New Employee Checklist in a link provided by Recruitment

The HM/Helping Hand will follow the New Employee Checklist

*HM can have Helping Hand contact Recruitment for a quick orientation

Can customize for department

The HM/ Helping Hand will read through the New Employee Systems Information *Contact Alyssa Heu, Administrative

Secretary at (858) 499-4474

Helping Hand Role

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

-Contacts new hire after the offer is made to introduce themselves

-Read through the New Employee Checklist and follow tasks and timelines as appropriate

-Introduce them to new team members on their first day/week

Helping Hand NotesFOR THE NEW TEAM MEMBER

-Gradually introduce new information as the new team member is ready.

-Think of a fun way to introduce them to the team especially if department is telecommuting

-If they seem ready, involve them in team projects/committees.

-”Share” instead of giving “Advice”. For example: “I try not to rely on just emails here at Sharp and call other departments as I work through issues.”

FOR THE HELPING HAND

-Remember that you are the facilitator and be sure to involve other team members.

-Pace yourself

-Keep track of what is going well and opportunities

-Contact Alyssa Heu in Recruitment at any time (858/499-4474) with any concerns, feedback or questions

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

Benefits of being a Helping Hand

-Increased job satisfaction while sharing your own experience and knowledge

-Develops your mentoring and interpersonal skills

-Reinforces the positive aspects of working for the organization

-Helping Hand program can be utilized as a project or goal in the department if Hiring Manager concurs

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT

Thank you for being a Helping Hand!!

SHARP HEALTHCARE TALENT ACQUISITION DEPARTMENT