roammcm 5 mobile payments engine · n emv-ready, future proof solution for global payment...

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As the first true mobile payments engine of its kind, ROAMmcm 5 enables real- time management and control over your entire mobile commerce initiative. With ROAMmcm 5, businesses can roll out their mobile commerce solution to an entire fleet of merchants without having to worry about security risks, lost devices or complex global requirements. This powerful, yet easy-to-use mobile payments engine enables even our largest enterprise customers to centrally control, but remotely manage the entire merchant lifecycle of each and every user. And this level of control doesn’t stop there. With ROAMmcm 5, the end users of your mobile commerce solution have the power to design their entire mobile storefront experience. With the ability to customize receipts, review and refund transactions and access new services like gift cards and loyalty programs, merchants are able to take ownership of their business in ways they’ve never experienced before. With its unprecedented security features, intuitive self-service portals and seamless integration capabilities, ROAMmcm 5 strikes the perfect balance between control and flexibility. Now you can give your merchants the tools they need to be successful, while gaining the transparency you need to successfully manage your mobile commerce initiative. n Comprehensive mobile commerce management solution providing real-time control over entire merchant lifecycle n Custom risk engine to manage risk tolerance and reduce fraud n Highly flexible and scalable architecture designed to support deployments of any size and in any region of the world n EMV-ready, future proof solution for global payment acceptance n Industry proven technology from the most trusted leaders in mobile commerce – ROAM and Ingenico ROAMmcm 5 Mobile Payments Engine powering Mobile Commerce Management Worldwide

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Page 1: ROAMmcm 5 Mobile Payments Engine · n EMV-ready, future proof solution for global payment acceptance n Industry proven technology from the most trusted leaders in mobile commerce

As the first true mobile payments engine of its kind, ROAMmcm 5 enables real-time management and control over your entire mobile commerce initiative. With ROAMmcm 5, businesses can roll out their mobile commerce solution to an entire fleet of merchants without having to worry about security risks, lost devices or complex global requirements. This powerful, yet easy-to-use mobile payments engine enables even our largest enterprise customers to centrally control, but remotely manage the entire merchant lifecycle of each and every user.

And this level of control doesn’t stop there. With ROAMmcm 5, the end users of your mobile commerce solution have the power to design their entire mobile storefront experience. With the ability to customize receipts, review and refund transactions and access new services like gift cards and loyalty programs, merchants are able to take ownership of their business in ways they’ve never experienced before.

With its unprecedented security features, intuitive self-service portals and seamless integration capabilities, ROAMmcm 5 strikes the perfect balance between control and flexibility. Now you can give your merchants the tools they need to be successful, while gaining the transparency you need to successfully manage your mobile commerce initiative.

n Comprehensive mobile commerce management solution providing real-time control over entire merchant lifecycle

n Custom risk engine to manage risk tolerance and reduce fraud

n Highly flexible and scalable architecture designed to support deployments of any size and in any region of the world

n EMV-ready, future proof solution for global payment acceptance

n Industry proven technology from the most trusted leaders in mobile commerce – ROAM and Ingenico

ROAMmcm 5 Mobile Payments Enginepowering Mobile Commerce Management Worldwide

Page 2: ROAMmcm 5 Mobile Payments Engine · n EMV-ready, future proof solution for global payment acceptance n Industry proven technology from the most trusted leaders in mobile commerce

A mobile payments engine can mean different things to different people. Here at ROAM, we think of it as a sophisticated mobile commerce system that powers the three key components of our industry leading platform – hardware, applications and tools. The engine enables each of these components to work seamlessly together, or as standalone offerings that can be integrated into existing applications and back-end systems.

Our advanced mobile payments engine provides two intuitive interfaces – one for the estate owner and one for the end user/merchant – enabling each stakeholder to have control over the things that matter most to them. The end result is a streamlined mobile commerce environment that eliminates IT complexity, improves productivity, reduces operating costs and meets the latest global security requirements.

What exactly is a mobile payments engine?

Transaction Analytics

MobileStorefront

Third Party

Services

RiskEngine

MerchantBoarding

andSupport

DeviceManagement

Estate Owner Portal

Merchant Self-Service Portal

RP350x Chip & Sign Reader

G5X MobileCard Reader

iCMP Chip & PIN Companion

ROAMpay X4

MobilePOS Apps

Apps

MobileCard Readers

ManagementTools

ROAMmerchantROAMsupport

ExternalServices

Value-AddedServices

Back-End Systems

mWallet

Offers

Loyalty

Gift

CRM

BusinessIntelligence

Inventory

ERP

Page 3: ROAMmcm 5 Mobile Payments Engine · n EMV-ready, future proof solution for global payment acceptance n Industry proven technology from the most trusted leaders in mobile commerce

Estate Owners

The estate owner is the administrator responsible for deploying, managing and maintaining their company’s mobile commerce solution. The use cases could range anywhere from an acquirer that’s providing its merchant portfolio with a mobile point of sale (mPOS) system, to a direct selling company that’s supplying its fleet of sales consultants with a solution to accept payments out in the field. Whichever the scenario, the estate owner has a lot at stake when it comes to security. ROAMmcm 5 allows you to put those concerns aside, while streamlining the complexity of your mobile commerce initiative.

n Centrally manage a wide range of mobile devices running multiple OSs and applications

n Customize your risk tolerance and reduce fraudulent transactions by implementing pre-processing controls

n Board, activate and deactivate users within minutes

n Easily manage a large number of users by configuring user profiles, policies and roles

n Seamlessly integrate into existing systems, applications and processes

n Gain real-time visibility into transactions and account activity leveraging a robust reporting environment

n Offer merchants a broader solution by integrating value- added services such as loyalty programs and offers

n Leverage an EMV-ready solution designed to meet the diverse mobile commerce requirements across the globe

The power of secure mobile commerce in your hands.

Risk Engine

ROAMmcm 5 Core Functions

Device Management

Merchant Boarding and Support

n Assign merchants to custom risk profiles

n Perform pre-processing checks against transaction limits

n Interface to external fraud/risk engines for pre-processing

n Secure association of payment device, phone, and user account

n Real-time view of the estate with application and device information

n Blacklist compromised hardware

n Terminal management system to keep devices up to date

n Merchant provisioning and boarding

n User account policy management and access profiles

n Help desk and back-office toolset

n Audit trail of account changes

Page 4: ROAMmcm 5 Mobile Payments Engine · n EMV-ready, future proof solution for global payment acceptance n Industry proven technology from the most trusted leaders in mobile commerce

© 2013 ROAM Data, Inc. All rights reserved. ROAM Data, ROAM, ROAMpay, ROAMpay X and the ROAM logo are either trademarks or registered trademarks of ROAM Data, Inc. Android™ is a trademark of Google Inc. All features and specifications are subject to change without notice. Reproduction or posting of this document without prior ROAM Data approval is prohibited. Rev. 2/1213

www.roamdata.com | www.ingenico.com

About ROAM™

ROAM, an Ingenico company, helps merchants get to market quickly with secure, cost effective and powerful mobile point of sale solutions, regardless of the technology environment. ROAM’s “powered by” mCommerce platform provides the hardware peripherals, applications, tools and services enabling companies worldwide to realize the benefits of using mobile to reinvent their interactions with their customers and to create new business efficiencies. Founded in 2005, ROAM is a pioneer in the mobile POS space, having produced and distributed the industry’s first secure mobile card reader and today powers mobile point of sale solutions for many of the leading companies in this market, globally.

End Users/Merchants

The end user is the person or team of people using the mobile commerce solution to accept mobile payments from their customers. This could be anyone ranging from a small business owner to a direct selling consultant to a restaurant franchisee. While security is a key consideration in any of these scenarios, having real-time visibility over inventory, transactions and employees is critical to the success of your day-to-day operations. ROAMmcm 5 provides the transparency you need to run your business, while providing the flexibility to design your own mobile storefront experience.

n Gain access to your own self-service management portal

n Activate, deactivate and modify sub-lines as your business grows

n Manage a cloud product catalog and automatically sync to all users’ devices

n View real-time reporting of all transactions and refunds for both merchant and sub-merchant accounts

n Customize receipts with branding, messaging and social media links

n Expand business offerings through value-added services, such as loyalty programs and gift card acceptance

n Protect your customers’ card data, while meeting the industry’s latest security standards

n Integrate with back-office systems, improving business efficiencies and reducing the need for reconciliations

The flexibility to design your own mPOS experience.

Transaction Analytics

ROAMmcm 5 Core Functions

Mobile Storefront

Third Party Services

n Transaction reporting

n Review and refund merchant & sub-merchant transactions

n Receipt email

n Signature capture and storage

n Receipt customization, branding, and messaging

n Sub-merchant management

n Cloud catalog

n Customer information management

n Integration with external value-added services such as wallets or offers

n Interface to back-office systems such as accounting or inventory