Risky Business Conference

May 1, 2012Ames Iowa,

Bruce Buchanan, ACSW, LISW, BCD Judy Rinehart, MSW, LISW; BCD

Myke Selha, MSW, LISW

The Good, the Bad, and the Ugly

Understanding texting, instant messaging, blogging, micro-blogging, social networking, virtual worlds, smart phones, audio and video streaming, collaborative networking platforms, and web conferencing.

Discussing the opportunities and challenges that these developments pose for our profession, our clients, and the general population.

Discuss the ways in which social media is reshaping communication, interpersonal relationships, institutional interactions, social policy advocacy, and political participation?

Hamlet’s Blackberry: A practical philosophy for building a good life in the digital age”—William Powers

“THE MAN WHO CONSTANTLY AND DESPERATELY KEEPS GOING TO THE POST OFFICE TO CHECK FOR CORRESPONDENCE FROM OTHERS HAS NOT HEARD FROM HIMSELF IN A LONG WHILE.” --Henry David Thoreau

HAMLET’S BLACKBERRY ARGUES THAT THE SAME CAN BE SAID THESE DAYS FOR THOS WHO ARE DOING THE MODERN EQUIVALENT; INCESSANTLY CHECKING E-MAIL, FACEBOOK, TWITTER AND THE LIKE

“Of the two mental worlds everyone inhabits, the inner and the outer, the latter increasingly rules.”

“We’re like so many pinballs bouncing around a world of blinking lights and buzzers. There’s lots of movement and noise, but it doesn’t add up to much.”

The blurring of boundaries between ourselves and our computers, cell phones, smart phones and i-products is affecting the way we think and feel, changing the way we experience solitude, and compromising our willingness to risk face-to-face intimacy and friendship.”

“We live in a technological world that is often set up so we treat each other like things. Its as if we need a package warning for technology that says, Beware of Treating People like Things.”

The second self: computers and the human spirit; life on the screen: Identity in the age of the internet.”

“Whether you think its exciting or scary, mobile devices have changed how we interact.” –Mike Klein, The Des

Moines Register

“A century ago, when the first home phone were “party lines” shared by neighbors, worrying you were being listened in on was a common feature of American culture.”—Sociologist Claude Fischer, University of California Berkeley

“Unashamed bigotry tossed off in the comments sections of some of the Internet’s most popular websites, today’s virtual main street.”

“At the newspapers websites, moderators delete individual racist comments that are brought to their attention.” The Des Moines Register, Jesse

Washington—Associated Press

"Go to any ER, school, jail and see first hand what race is over consuming precious US resources?” –comment on USA Today

"We all know who MADE America what it is today, and we also know which group is receiving hefty tax dollar pay outs... so until the tables turn the only thing you should be saying is thank you' to all the hard working (Whites) who gave you the life you now take for granted."--comment on Yahoo News civil rights story

This was the #1 Google search item to pop up on Google images for “Michelle Obama” on Nov. 13, 2009.

“When the personal computer revolution began decades ago, Latinos and Blacks were much less likely to use one of the marvelous machines. Then, when the Internet began to change life as we know it, those groups had less access to the web and slower on line connections placing them on the wrong side of the digital divide.”

The Des Moines Register, January 9. 2011, Jesse Washington, Associated Press

Cartoon by Peter Steiner reproduced from page 61 of July 5, 1993 issue of The New Yorker (Vol.69 (LXIX) no. 20)

“Now they can better communicate with, and more easily blend into the hearing world.”

Associated Press—The Des Moines Register

AdolescentsCouplesStudents

Teens who text 126 times a day or more are more likely to have had sex or used alcohol and drugs than kids who don’t send as many messages.”

Dr. Frank Scott, Associate professor of epidemiology and biostatistics, Cage Western Reserve University School of Medicine Meeting at the National American Public Health Assocation—November 2010

—USA Today—Szubo Marlos, Health Day, November 11, 2010

ILY I love youLOL Laughing Out LoudWTF What the F**kTTYL Talk to you laterBFF Best friends forever

That was a tough speech to have to sit through and kind of stomach because the President is so off base in his ideas of how he believes government is going to create jobs...his theme last night in the State of the Union was the WTF, you know, "winning the future."  And I thought, okay, that acronym?  SPOT ON.  There are a lot of WTF moments throughout that speech.

"WTF, B.O.B.?" Anderson Cooper asked on his CNN show Anderson Cooper 360, when commenting about rapper B.O.B.’s use of an airplane’s public address system to rap.

“Bullying may increase risk for

adolescent suicide” Medscape—presented at the

American Public Health Association’s Annual Meeting, November 2010

“Many gay/lesbian students may be harassed or bullied electronically (Facebook, text message, Twitter)American Public Health Association

Annual Meeting, November 2010

“Over sharing on social networks has led to an overabundance of evidence in divorce cases.” American Academy of Matrimonial Lawyers says 81 percent of its members have used evidence plucked from Facebook, MySpace, Twitter & Social Networking sites, inclouding YouTube and LinkedIn.” Leanne Italie—Associated Press, The Des Moines Register

“Some see the use of computers in school as nothing but a huge distraction but others say they aid learning.”

“There’s a big difference between passing notes and texting. The audience can be a lot bigger and be in any location.”

Keith Oyweneel—Weld County, Colorado

“That’s so old school compared to texting”: The Des Moines Register

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The internet is now considered Web 2.0 media in which people actively converse with other users and participate in the creation of content (Giffords, 2009).

Social Network Sites can be defined as: "a web-based service that allows individuals to (1) construct public or semi-public profiles within a bounded system; (2) articulate a list of other users with whom they share a connection and (3) view and traverse their list of connections and those made by others within the system" (Boyd & Ellison, 2008 p 211).

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Common features of online social networks include a personal profile representing oneself for the purpose of being contacted or making contact with others who share the site (Gross, & Acquiti 2005).

Social networks and blogs have grown exponentially in recent years and are now the 4th most popular online activity moving ahead of personal email with member communities being visited by 67% of the global online population; and time spent interacting within these communities is growing at 3 times the overall internet rate accounting for almost 10% of all internet time (Nielson, 2009).

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The use of social networking web sites has reached almost half (48%) of the American population in 2010 translating into 78% of teens; 77% of those ages 18 to 24; 66% of those ages 25 to 34, and 50% of those ages 35 to 44 having a personal profile page (Webster, 2010).

Almost one third (30%) of Facebook users are willing to make all of their profile information available to a random stranger and his/her network of friends (Gross & Acquisti, 2005). Personal information that may not be shared within the context of a social work student’s relationship with a client, peer or employer is now readily available for not only these individuals, but a much wider, often unanticipated audience crossing over into other contexts while also becoming persistent in time (Kornblum, 2008).

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Social Networking

=

Stupid Faster!!!!!!!!!!!!!!!!

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Social workers shall be responsible for becoming

proficient in the technological skills and tools required for competent and ethical practice

and for seeking appropriate training and

consultation to stay current with emerging technologies.

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Social workers shall strive to become andremain knowledgeable about the dynamicsof online relationships, the advantages anddrawbacks of non-face-to-face interactions,and the ways in which technology-based socialwork practice can be safely and appropriatelyconducted.

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(e) Social workers who provide services via electronic media (such as computer, telephone, radio, and television) should inform recipients of the limitations and risks associated with such services.(m) Social workers should take precautions to ensure and maintain the confidentiality of information transmitted to other parties through the use of computers, electronic mail, facsimile machines, telephones and telephone answering machines, and other electronic or computer technology. Disclosure of identifying information should be avoided whenever possible.

282.2(1) e. The provision of social work services to an individual in this state through any electronic means, including the Internet, telephone, or the Iowa Communications Network or any fiberoptic media, regardless of the location of the licensee, shall constitute the practice of social work in the state of Iowa and shall be subject to regulation in accordance with Iowa Code chapters 147 and 154C and the

administrative rules of the board. A licensee who provides services via electronic media shall inform

recipients of the limitations and risks associated with such services.

Dissemination of Confidential Information E-mail Text Messaging Fax

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Attention You are receiving this message because you have e-

mailed a member of our clinical staff at Wadle and Associates, PC. Please note our office does not utilize e-mail to exchange clinical information and any clinical information that needs to be addressed with your clinician should be done via an office visit. E-mail sent to our clinical team should not and cannot be construed as a way to inform a clinician of emergency requests or information that would need any immediate attention.

In Case Of Emergencies You need to contact our office during business hours

and ask for immediate assistance. Our after-hours phone contact system is available at night and on weekends. For all emergencies please dial 1-515-270-1344

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ONLINE SOCIAL NETWORKING Social Networking is defined as the use of the internet and

web-based social network sites, and the variations of digital applications of these sites, to interact and communicate with groups and individuals who are also using the said social networking site.

Some examples of these sites are forum sites, blog sites (variations include WordPress and Blogger.com), Wiki, Facebook, LinkedIn, MySpace, YouTube, and Twitter.

1) WAPC recognizes that individual participation in online communication tools, user groups, networking sites, forums and similar online-based social networking sites has become a popular way to communicate with family members and friends.

2) WAPC recognizes that these online sites are inappropriate tools used to communicate, either accidentally or intentionally, with clients and patients who are seen by clinicians at Wadle and Associates, PC.

3) WAPC recognizes that certain social media websites are helpful for marketing our practice, and that the use of social media and social network sites should only be used to advertise and market WAPC-approved activities that are communicated publicly in a professional manner.

Purpose: The purpose of this policy is to ensure that communications related to WAPC in social networking sites are consistent with all of WAPC’s policies and procedures, applicable laws, and ethics codes provided by each professional board of which individual clinicians at WAPC are members.

Policy: All clinical and administrative staff are prohibited from interacting with their patients and clients on social networking sites. Social networking sites may be used by WAPC staff individually, but no non-WAPC-sponsored clinical information or marketing may be published using an online social network site that has not been reviewed by WAPC during staff meeting

Procedure: 1) It is each WAPC individual’s responsibility to monitor activity on

social networking sites and make any changes necessary to (a) cease all interaction with their clients online using social networking sites and (b) omit and cease any non-WAPC sponsored clinical and business content from social networking sites.

2) Regarding 1.a, once there is no longer interaction with clients and once any previous interactions with clients have ceased, it is up to the WAPC individual to appropriately address any client-initiated online interaction:

a. the clinician must not respond using the social networking site b. the clinician address this appropriately during session or over

the telephone c. the clinician must cite this policy. 3) Any act of ignoring or avoiding the above policy and procedure

will be considered an example of “behavior that may require a corrective action plan,” and will be addressed as described in the Corrective Action Plans/Disciplinary Action Policy.

Question?

Boundaries are the limits that allow for a safe

connection

based on the client's needs. When these limits are

altered, what is allowed in the relationship becomes

ambiguous. Such ambiguity is experienced as an

intrusion into the sphere of safety. The pain from a

violation is frequently delayed (and may not occur at

all), and the violation may not be recognized or felt

until harmful consequences emerge.

Informatics is a science that manages and processes data, transforming it into information to be put into a knowledge base to guide decisions (Young, 2000).

The components of informatics are data, information,

and knowledge. Each has a specific definition. Data are defined as variables that can be objectively described, information is data that are structured into some form, and knowledge is the interpretation of information within a logical framework that permits decision making (Young)

social work informatics Is a combination of computer science,

information science, and social work designed to assist in the management and processing of data, information, and knowledge to support social work practice.(Oliver&Demiris)

“What an ordinary, reasonable, and prudent professional with the same or similar training, would have done under the same or similar circumstances”

Bruce Buchanan, ACSW, LISW, BCDWadle & Associates, PC

2500 82nd PlaceDes Moines, Iowa 50322

1-515-270-1344

buchanan@wadle-everest.com