risk management and bounded rationality
DESCRIPTION
http://university.commetrics.com ==> These slides outline some of the material presented at the Lorange.org business institute What works and what fails and why do we care about margin of error. Unless your data are of quality - making good decisions is difficultTRANSCRIPT
ComMetrics
2008_06_16
Session 8: Risk management bounded rationalityhow it works in business
Presented by
http://info.cytrap.eu/?p=134social media trends 2011
http://info.cytrap.eu/?p=176ComMetrics blog checklist
Who is: Urs E. Gattiker?http://bio.gattiker.name
Urs E. Gattiker , Ph.D.
My.ComMetrics.com
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_About my 10 sessions:
Slides – copies – latest version that I use in class can be found here:
==> http://www.slideshare.net/ComMetricsUniversity
You can also watch videos at:
==> http://www.youtube.com/ComMetrics
2011_01_18
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
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_One more thing
2011_01_17
Please try to focus on the following:
3 most critical things we learned today
3 things I love to get more infos about
We will discuss at the end
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
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_Wrap up from last session
2011_01_17
3 critical things learned – students listed/mentioned the following
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_Wrap up from last session
2011_01_17
3 critical things learned – students listed/mentioned the following
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_3 most critical things we learned yesterday
2011_01_17
- Conflicting triangle
- Communication of strategy
- How to better search on Google - Tip
- SM – reach different target group(s) for different purposes
- Style does matter --- besides content, of course
- Marketing/PR is push – Social Media (SM) is pull
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_3 most critical things we learned yesterday
2011_01_17
-Strategy involves 1st clients, employees, suppliers and last shareholders
- WordPress software allows you to manage a website, it is also a content management system (CMS)
. Have different e-mail addresses for different purposes (newsletter
subscriptions, business, news) helps when you change jobs & fight spam
- SM can mean that a few people can make a lot of noise – sometimes even
a small group can convince management to change brand logo, etc.
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_3 most critical things we learned yesterday
2011_01_17
- Coming up with ideas and putting it into practice takes planning and time
- Accept that mistakes happen
- Social Media enables non-geeks to do many things, technology isthe backend
- KISS – Keep it simple, stupid http://howto.commetrics.com/?page_id=132
-SMART metrics http://howto.commetrics.com/?page_id=104
- Social Media is not only B2C but also involves B2B
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_Example from a client
2011_01_17
How can we make these things work
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_Example from a client
2011_01_17
How can we make these things work
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
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_the client – check your data
#1 Research says we need to use social media in 2011
Challenge better, more, etc.
Strategy: do – it – But we assessed the risks, cost-benefit,
Believe the above cited study? Margin of error?
http://www.deloitte.com/view/en_US/us/press/Press-
Releases/795bde62061cc210VgnVCM3000001c56f00aRCRD.html
2011_01_18
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_the client – check your data
Solution hold up your hand if you hate research methodology?
Sample, type of research, statistics, context of study?
Big risk is when using one research report....
Do I make my decision based on useful information reported in the
White Paper or do the findings not apply to my situation?
2011_01_18
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
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_3 Why it matters – today‘s 3 nuggets
1 What is risk?
2 How can one assess and manage risks?
2011_01_18
_Introduction >Purpose >HowTo >Tools & Tips >Decision >Conclusions
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_Purpose
2011_01_18
What is this all about?
>Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
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_What is risk?
2011_01_18
Definition in textbook?
Does you textbook define risk?How was risk defined in other MBA courses?
Can you define systematic and unsystematic risk?
What is your company‘s risk policy?
(please bring document to class)
::::::::::::::::::::::::::::::::::::::
>Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_What is risk?
2011_01_18
CyTRAP Labs - risk
- what amount of risk taking is aceptable to your organization
>Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_What is risk?
2011_01_18
Risk never sleeps
http://www.youtube.com/watch?v=qDmBLF4-PzA&NR=1
>Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_What is risk?
2011_01_18
Inadvertent geo-tagging on your smartphone
http://www.icanstalku.com/how.php
Facebook unless you de-activate you can be geo-tagged
http://commetrics.com/?p=10242 (near buttom – video)
>Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_What is risk?
2011_01_18
>Introduction _Purpose >HowTo >Tools & Tips >Decision >Conclusions
http://www.myfoxboston.com/dpp/news/special_reports/geotagging-
putting-you-at-risk-20101109 video about geo-tagging
Ask your friends before you mindlessly share being at the same
restaurant or gondola.
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_From Purpose to HowTo
2011_01_18
How do we put this into practice?
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
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_Why is risk so difficult to grasp
2011_01_18
http://www.youtube.com/watch?v=laKprX-HP94&feature=related
- How can we make it simpler – KISS is key
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
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_KISS –
2011_01_18
Each tries to identify the worst expected loss
based on some confidence
But they have a different
approach in how they
describe the distribution of
losses
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_3 assigned readings – Topic 8
2011_01_18
- we choose a student to moderate the discussion – you can
volunteer yourself for today or for tomorrow
- please have your notes ready – all students
- Chosen reading is:
- Could your risk management approach regarding IT, data,
marketing strategy, R&D fail?
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
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_Tools & Tips – e-mails
2011_01_18
- What can we do to manage that risk.... ?
- What type of risks are we talking about?
>Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
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_Tools & Tips
2011_01_18
- What about compliance and e-mail?
- What do you do if I cannot reach your e-mail because the spam
filter is to tough (does not let my e-mail pass)?
- What kind of compliance issue is this?
- Why use a private permanent address?
a – work address
b – private address
Fred-Thomas, Roland, Thomas, etc.
>Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
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_Decision time – how do we deal with risks?
2011_01_18
- What can an organization do when it fails to run
its governance properly?
- What can the regulator do? Have financial
markets changed because of the regulators?
>Introduction >Purpose >HowTo _Tools & Tips >Decision >Conclusions
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_Student Case – Fred-Thomas Altaner
2011_01_18
- Fred-Thomas leads discussion
-2009-11-15 - Why You Can't Use Personal Technology at the Office
-2010-03-08 - Are Macs Really Cheaper To Manage Than PCs?
-We will relate the above readings to strategy, risk management and
so forth
>Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
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_Innovation
2011_01_18
http://vimeo.com/6893285
How to predict earth quakes ---
9 min video Einstein/Swiss TV in German but with English sub-titles
>Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
ComMetrics
_Margin of Error
2011_01_18
50 year maturity bonds as an example
>Introduction >Purpose _HowTo >Tools & Tips >Decision >Conclusions
ComMetrics
_Margin of error - How do
we know we are right?
2011_01_18
How well the survey sample
represents the population is gauged
by two important statistics
1 - the survey's margin of error and
2 - the confidence level.
Level of confidence
is a measure of how confident
we are in a given margin of
error (often people use 95%).
>Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
ComMetrics
_How do we know we
are right?
2011_01_18
The margin of error and level of confidence depend on the
sample size (and NOT on population size).
A confidence level of 95 percent, plus or minus 3 percent means
that if this student or client survey is conducted 100 times, and if
we get 50% to say it is very good, the percentage who consider
career services ‘very good’ will range between 47 and 53 percent
most of the time (i.e. 95 percent)
Citation: Gattiker, U. E. (January 4, 2011). Raise your hand if you hate research. ComMetrics eBook series
#2011-01, Zurich: CyTRAP Labs GmbH.
>Introduction >Purpose >HowTo >Tools & Tips _Decision >Conclusions
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_One last thing – Wrap-up
2011_01_18
>Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
What we learned
ComMetrics
_One last thing – Wrap-up
2011_01_18
>Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
1 What is risk?
2 How can one assess and manage risks?
ComMetrics
_One more thing
2011_01_17
Please discuss:
3 most critical things we learned today
3 things I love to get more infos about
>Introduction >Purpose >HowTo >Tools & Tips >Decision _Conclusions
ComMetrics
2008_06_16
My.ComMetrics.comSession 8: Risk management and bounded rationality
how it works in business
Presented by http://My.ComMetrics.com (free registration)
http://ComMetrics.com (blog)
http://info.cytrap.eu/?p=134
social media trends 2011
http://info.cytrap.eu/?p=176
ComMetrics blog checklist
Urs E. Gattiker , Ph.D.
Roentgenstrasse 49 Street
CH-8005 Zuerich Zip Code
Switzerland Country
+41(0)44 272 1876 Voice
+41(0)76 200 7778 Cell
[email protected] Google Talk
www.ComMetrics.com URL