ripcord public relations: parachute optional

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Ripcord Public Relations: Parachute Optional Presented by Carol A. Skaff, APR Cohlmia Marketing ©Cohlmia Marketing 2014 All rights reserved. The information herein is not to be reproduced or shared without permission.

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Carol Skaff of Cohlmia Marketing presented to 60 Chamber members in the field of marketing & communications on the topic of public relations on May 29, 2014.

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Page 1: Ripcord Public Relations: Parachute Optional

Ripcord Public Relations:

Parachute Optional

Presented by Carol A. Skaff, APR Cohlmia Marketing

©Cohlmia Marketing 2014 All rights reserved.

The information herein is not to be reproduced or shared without permission.

Page 2: Ripcord Public Relations: Parachute Optional

If I was down to my last dollar, I’d spend it on public relations.

~Bill Gates

Page 3: Ripcord Public Relations: Parachute Optional

When I started my career: •Every radio station had a news director, reporters and newscasts

throughout the day.

•Every TV and radio station had feature interview programs

which were open to special guests.

•Anyone could freely enter The Wichita Eagle newsroom

and TV station lobbies.

•News “exclusives” were discouraged.

•News conferences were common and well-attended

by all media.

Page 4: Ripcord Public Relations: Parachute Optional

How has the news industry changed in the last 10 years? More media time spent on news dissemination – not news discovery. News dissemination is increasing, while newsroom staffs are declining. Journalists now required to cover a range of topics they can’t possibly

be experts at. (used to be “beat” reporters) Internet has created 24/7 news cycle. There’s always a camera present, or someone with a cell phone ready

to capture you on video. Radio news and reporting today is minimal. (Only KNSS & KFDI)

Page 5: Ripcord Public Relations: Parachute Optional

Changing Media=Changing Strategy Do This:

Present the facts and information, free of promotional embellishment. Provide substantiation for any claims or superlatives. Is this a story your readers might be interested in? What kind of story will your readers find helpful? What other information can I provide you with?

Not This: We just won an award and I wondered if you can do a story on it. My boss asked me to get some coverage on the front page. We just came out with an new product and I want you to write about it.

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5 Mistakes We Make.

5 Realities We Ignore.

10 Strategies To Engage.

Page 7: Ripcord Public Relations: Parachute Optional

#1 Mistake:

Telling a journalist what to do. This is a huge story and you need to write about it.

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#2 Mistake:

Mocking, harassing or picking a fight with a journalist. That story you wrote got it all wrong. You misquoted me – I never said that. I can’t believe you’re not getting this!

Page 9: Ripcord Public Relations: Parachute Optional

#3 Mistake:

Using self-promoting superlatives which are unsupported by fact.

We are the biggest, the best, the largest, the most successful, ….

Page 10: Ripcord Public Relations: Parachute Optional

#4 Mistake:

Presenting ultimatums. If you don’t run this story, I’ll give it to the other guys.

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#5 Mistake:

Challenging editorial integrity. If you don’t run this story, we’ll cancel our advertising.

Page 12: Ripcord Public Relations: Parachute Optional

How Coverage Happens

Wichita Eagle

Rainbow Loom Reporter Roy Wenzl

Creators: Brothers, Choon and Yeow Ng Story Source: NIAR official, Yeow’s boss

Page 13: Ripcord Public Relations: Parachute Optional

Case Study (cont.)

Rainbow Loom

Why It Worked Original invention

American Dream

Family collaboration

Provided cell phone numbers

Arranged tour & photos

No roadblocks or delays

Total cooperation!

Page 14: Ripcord Public Relations: Parachute Optional

OneSource Technology Guest Column Oct. 2013

Page 15: Ripcord Public Relations: Parachute Optional

Mid-Kansas Ear, Nose & Throat Associates Retirement Feature April 2013

Page 16: Ripcord Public Relations: Parachute Optional

Kansas Spine & Specialty Hospital Expert Commentary April 2014

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#1 Reality:

The journalist decides what runs and when it runs. We can only hope to

offer compelling influence. Building credibility, respect and trust = Building influence

Page 18: Ripcord Public Relations: Parachute Optional

#2 Reality:

News: It’s What’s Happening Now. The sooner you can break news after it happens,

the more successful your efforts will be. If your news is aging, try to tie it to something happening now.

Page 19: Ripcord Public Relations: Parachute Optional

#3 Reality:

If you want to establish credibility with a journalist, understand his/her

goals, pressures and needs. They have pressing deadlines. They have assignments to fulfill.

They have bosses and expectations. They are under pressure to deliver a story that builds audience.

Page 20: Ripcord Public Relations: Parachute Optional

#4 Reality:

Journalists are people too. They have feelings. They have egos. They have bad days.

Page 21: Ripcord Public Relations: Parachute Optional

#5 Reality:

To succeed at public relations,

you must become

a student of the media. Read the newspaper. Watch television news.

Form ideas and conclusions about the stories that interest journalists.

Page 22: Ripcord Public Relations: Parachute Optional

#1 Strategy:

Master the art of the news release.

[Group Break-Out]

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Elements of An Effective News Release Include contact info. Include engaging headline. Include release date & city of release. Be timely. (happening now or very recent) Inform with 5 Ws: Who, What, When, Where & Why. Attribute the announcement. Include interesting quoted material. Follow Associated Press style.

Page 24: Ripcord Public Relations: Parachute Optional

#2 Strategy:

Research, select, contact

and follow your reporters. Which reporters typically cover your industry?

What topics have they written about in your industry?

What ideas can you give them to expand their readership?

Can you share any “breaking” news or tips with them?

Can you comment on stories they’re writing about?

Page 25: Ripcord Public Relations: Parachute Optional

#3 Strategy:

Put together a list of who gets what. Who do you send new hires and promotions to?

What are their format requirements? Will they accept a head shot? JPEG? PDF?

Which reporters cover the type of stories you would generate? How do the assignments get made?

Page 26: Ripcord Public Relations: Parachute Optional

Understand Media Process Wichita Eagle 1/day + online Assignments made at 10 a.m. meeting daily

Wichita Business Journal 1/week+online Assignments made at 10 a.m. meeting on Monday

TV News 6-8 newscasts/day+online Assignments made at 10 a.m. meeting daily

Radio News Up to 30 newscasts/day (KNSS & KFDI only) Assignments more spontaneous; no set meeting times.

ALSO: Assignments change and update throughout the day.

Page 27: Ripcord Public Relations: Parachute Optional

Get Personal: Take Names. Wichita Eagle 1/day+online

Business Editor Julie Doll

Wichita Business Journal 1/week+online Reporters cover beats – Select your reporter by beat.

TV News 6-8 newscasts/day+online KSNW Rich Wood, Assignment Editor

KAKE Ashley Oliver, Assignment Editor

KWCH Kim Wilhelm, Assignment Editor

ALSO: Assignments change and update throughout the day.

Page 28: Ripcord Public Relations: Parachute Optional

About Radio… Fewer actual news story opportunities today than years past. A few public service program opportunities. KNSS Radio – Send news to Steve McIntosh, [email protected] or

Ted Woodward, [email protected] for Morning Show. A few public service programs: Issues 2014 , The Good Life with Guy Bower, Gene Countryman Show. Send feature and public service ideas to Tony Duesing Program Director or directly to show host.

KFDI Radio – Send news to George Lawson, News Director, or Penny Kiryk, Assignment Editor. Send public service stories for At Issue program to [email protected].

KMUW Radio – News director is Aileen LeBlanc., [email protected]. Accepts public service announcements at [email protected].

Page 29: Ripcord Public Relations: Parachute Optional

#4 Strategy:

Understand the

goal of the journalist

Page 30: Ripcord Public Relations: Parachute Optional

1. Journalism’s first obligation is to the truth.

2. Its first loyalty is to citizens.

3. Its essence is a discipline of verification.

4. Its practitioners must maintain an independence from those they cover.

Source: www.journalism.org

Page 31: Ripcord Public Relations: Parachute Optional

#5 Strategy:

Take advantage of available promotional opportunities.

Best in Business (Wichita Business Journal) Wichita Metro Chamber EXPOsure (Wichita Eagle) Healthiest Employers(Wichita Business Journal)

Small Business Awards (Wichita Metro Chamber/Wichita Eagle) Social Media Madness (Wichita Business Journal)

40 Under 40 (Wichita Business Journal) CFO Awards (Wichita Business Journal)

Page 32: Ripcord Public Relations: Parachute Optional

#6 Strategy:

Become a contributor to the

Wichita Eagle editorial page. Write a reader view.

Ask to submit guest editorials.

Page 33: Ripcord Public Relations: Parachute Optional

#7 Strategy:

Establish yourself as a guest columnist on timely, useful topics.

Provide commentary on current, controversial topics. Refrain from any selling or self-promotion. Focus on usable tips and relatable material.

Page 34: Ripcord Public Relations: Parachute Optional

#8 Strategy:

Take advantage of

special feature opportunities. Wichita Eagle “Out of the Office”

Wichita Business Journal “Working The Room” Wichita Business Journal “Top 25 Lists” Wichita Eagle “A Conversation With…”

Wichita Business Journal “10 Minutes With”

Page 35: Ripcord Public Relations: Parachute Optional

#9 Strategy:

Take time to just build credibility and relationships.

Call reporters with story ideas you think interest them… Ideas that are NOT related to your business.

Page 36: Ripcord Public Relations: Parachute Optional

#10 Strategy:

Break Your Own News Through Social Media

Journalists are always trolling for story ideas. Twitter. Facebook. LinkedIn.

Example: Oxford Senior Living video http://www.youtube.com/watch?v=DiLL_W-kLBw

Page 37: Ripcord Public Relations: Parachute Optional

When the person who signs your paycheck insists…..

1. Talk about credibility.

2. Offer the reporter an option.

3. Take a stand.

Page 38: Ripcord Public Relations: Parachute Optional

Adopt Behaviors That Make You A Good Source for Journalists

Return calls in a timely manner (not just when you have an agenda)

Ask for deadlines and honor them

Be truthful & informative

Being responsive

Offer objective commentary (not self-serving)

Page 39: Ripcord Public Relations: Parachute Optional

Take Control of Your Story News release

Talking points

Interview guide

Sound bites

Page 40: Ripcord Public Relations: Parachute Optional

Public Relations is a living organism. Follows trends

Changes constantly

Adapts to changes at the media level

Requires constant study

Is customized for each medium, each journalist and changes on any given day

Page 41: Ripcord Public Relations: Parachute Optional

Support Your Earned Media (PR) with Paid Media.

Newspaper and magazine ads

Television and radio spots

Digital outdoor billboards

Digital online ads

Paid media builds awareness, legitimizes and makes people receptive to your message

Page 42: Ripcord Public Relations: Parachute Optional

Some are born great, some achieve greatness, and some hire public relations officers.

~Daniel J. Boorstin