Whychoose

A Homeowner’s guide to our professional sales service

Sales

We are an independently-owned Estate Agency which is led from the front by our Directors. This hands-on approach and independence is one of our main driving forces and therefore constantly inspires us to improve our service and deliver the best results.

We know that buying and selling property is likely to be the biggest financial decision in your life, and for homeowners

it is also an emotional one. Whether you are a property developer, a first time buyer or an investor, we tailor our services to meet your individual needs and requirements.

Our job is to listen to what you want, and make it happen for you. Our team are excellent communicators and will keep you informed every step of the way.

We Get London Moving

“Selling properties is what we do

and we take pride in doing it well!

Our client’s needs and their best

interests are at the forefront of all our

decisions.”

Bruce Marshall Director

Riley Marshall

RileyMarshall.co.uk

✓ Free no obligation market appraisals, full desktop valuation report and ‘Make your property into a show home’ guide

✓ Unrivalled knowledge of the local market

✓ Advice on how to make your property the most appealing on the market to ensure the highest value

✓ Comprehensive database of pre-qualified applicants looking for property in your area

✓ Global exposure of properties through our state-of-the-art website and the major property portals such as Rightmove, Zoopla and Prime Location

✓ Access to our ‘Silent Market’ – we have a list of investors, developers and registered applicants who will be interested in your property, this means we could secure a sale before it even hits the open market

✓ Quality photography and professional floor plans

✓ Members of The Property Ombudsman ensuring professional service and integrity

✓ Additional services through our trusted partners including EPCs, independent mortgage advice, conveyancing services, and in-house lettings and property management department

✓ Property blog for up-to-date news and advice

✓ Competitive fees

✓ Independent agent – it’s our business, so we care

✓ We don’t wait for things to happen – we make things happen

We Get London Moving

Why Choose Riley Marshall?

Additionally our experienced negotiators will maximise the value of your property by arranging open days to create a ‘buzz’ around your property, and attract multiple offers, thereby increasing its value.

We understand that once you have made the decision to move, you want us to make the process as swift and efficient as possible. We embrace that sense of urgency and always aim to deliver on your goals. We also specialise in selling tenanted investment properties and have all aspects of this process covered.

We continually keep you up-to-date with exactly what is happening with your property, giving advice and feedback at every stage.

1 Sharing our Knowledge with You We will provide you with a free market appraisal based on our extensive local knowledge, and advise you of any work which may be required to ensure that your property quickly attracts interested buyers. We also provide you with a free valuation report which gives you valuable information including local knowledge about market demand, what’s been marketed and what’s been sold, plus average property prices based on comparable sales and Land Registry data.

2 World-Class Advertising – Great CommunicationAs soon as you instruct us, your property will be available on our state-of-the-art website RileyMarshall.co.uk, and loaded up to the leading property portals such as Rightmove, Zoopla and Prime Location. You property details will be optimised with photographs, transport links, and area maps. We capture the most appealing images using professional cameras, to best market your property. We can include your property in our high street office window display and our eye-catching boards will be arranged where permitted.

3 High Street OfficeThere is nothing like the personal touch; people like to come in to discuss their requirements as well as using technology to find their next home. Our high street office provides a comfortable environment for buyers and sellers alike to discuss their needs with our office window providing a great place to display your property details to the passing public.

4 Our Buyers are Ready to Move Details of your property will be sent to the relevant buyers from our database who are pre-approved to ensure they are suitable before we carry out viewings, to save wasting your valuable time.

5 Accompanied Viewings Our sales team are great at selling property and negotiating the best deal for you. According to statistics gathered by the National Association of Estate Agents (NAEA) you double your chances of selling a property if you allow your agent to conduct the viewings.

6 Great Communication – It’s worth repeatingAs a customer-focused company our first priority is to keep you updated on the market and the progress of your sale. We endeavour to give you feedback within 24 hours of viewing, to update your marketing plan on a monthly basis and to review your sales progress at least once a week.

7 Sales Progression – our finger on the pulseOur service doesn’t end when the sale is agreed. The next stage is vital to ensure the sale completes. Once we have secured an acceptable offer, we speak regularly to all parties involved to prevent delays and assist a quick completion of your sale.

Our exceptional 10 Step Service

RileyMarshall.co.uk

8 Striving for ExcellenceWe want you to be impressed with our service. We choose our staff for their sales ability and their attention to customer service. We are constantly reviewing our customers’ needs to inform our extensive in-house training and ensure our team is equipped with the skills they need to meet your expectations.

9 Competitive, Fair, Transparent FeesWe believe in being open and transparent about our fees so we provide you with our fee structure and Terms and Conditions at the outset. Our fees are competitive and reflect the results we get for our clients. We are so confident in our ability to sell your property that you only pay us agent’s fees if and when your sale is complete.

10 Number one choice, for value and satisfactionIntegrity and professionalism are keystones to our organisation. Our company is approved by professional bodies offering ombudsman services. Our independent status means the directors are hands-on in the business and are always striving to improve our service.

Excellent CustomerService

It’s a promise!We understand the importance of building good professional relationships with our clients; it is the best way to ensure you are happy with our services. We also build great relationships with our buyers to make sure we only show serious and pre-approved applicants your property.

✓ We offer to accompany all viewings to improve your chances of a sale

✓ We offer independent and personal service

✓ Buyers are pre-qualified before viewings to check their suitability

RileyMarshall.co.uk

✓ We provide feedback and regular reviews to help you keep track of the marketing process

Don’t take our word for it, see what other satisfied customers have to say…

“I cannot fault the agency on anything at all. They were always very courteous; swift to respond; extremely helpful with their advice; and have remained extremely helpful at any time that I have since contacted them”

A Rutherford

“the most dedicated and friendly agent I have ever

worked with.“Tze Shao

“It’s amazing that the property was with local agencies for 5

weeks and very few viewings. You got viewings within days

and had an offer, 3 days after our initial contact. Very impressive.” Mary

“It has been a pleasure working with Riley Marshall. They are one of a kind. The whole team did a great job and all the paperwork and the move went smoothly. Thank you so much!!!” Kathrin

“I always received a first rate service from Riley Marshall.

They know their game intimately and definitely

go the extra mile for their customers.”

C. Morris

“Riley Marshall was recommended to us by the Developer… Bruce

Marshall was helpful way beyond the

call of duty… I have to say that Riley

Marshall was very professional and

helpful throughout the 2 years we

worked together, and I would strongly

recommend them as reliable and professional agents.”

A. Dutta

“I purchased and let out a property through Riley Marshall, they were very helpful and friendly throughout the process and kept me well informed. They secured good tenants who have caused no problems at all. I would recommend their services both for purchasing properties and letting properties.”

Simon Gillmore

From Tower Bridge to the Thames Barrier, from Bow to Blackheath,

Riley Marshall offers Property Services across the whole of South East

and East London. Our ‘sold’ signs say it all.

We cover some of the most vibrant locations in London’s eastern quarters

following the river as it flows from London Bridge down towards Woolwich

and encompassing all areas in between, including Rotherhithe, Greenwich,

Canary Wharf, and Lewisham.

If you would like a free, no obligation valuation of your property,

please call us on 020 7394 1160.

Have you seen the signs?

sold

sold sold

sold

sold

sold sold

sold

sold

sold

sold

sold

Conveyancing & Mortgage ServicesTo help ensure an efficient sale we can offer Mortgage and Conveyancing services through our trusted partners. Using independent mortgage advisors and solicitors who are experienced conveyancing experts makes for an efficient stress-free sales process.

Keeping all your property needs under one roof means that you can streamline the process of buying and selling. For more information call our sales team 0207 394 1160

Letting & Property ManagementOur in-house letting and property management department are specialists in dealing with all aspects of rented property. If you would like a rental valuation, investment advice, or if you need to rent while you buy, please do get in touch with our lettings department on 0207 394 1160

in theright place

147 Trafalgar Road, Greenwich, London SE10 9TX

Greenwich

Poplar

Isle ofDogs

City

Surrey QuaysSouthwark

Blackheath

Deptford

SouthBermondsey

Peckham

Shooters Hill

Charlton

Beckton

Canning Town

Woolwich

Plumstead

0207 394 1160

sales@rileymarshall.co.uk

RileyMarshall.co.uk