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  • M006 - Conflict Avoidance, Management and Di t R l ti P dDispute Resolution Procedures

    By: Yasas Chandradasa MSc, BSc (QS) Hons, MRICS, MACostE

  • M006 - Conflict Avoidance, Management d i l i dand Dispute Resolution Procedures

    Description of Competency This competency covers the quantity surveyors

    involvement with the avoidance, management and

    resolution of disputes in construction projects.

    Candidates should be aware of the various processesCandidates should be aware of the various processes

    and techniques commonly used in the industry. They

    should have a detailed understanding of how these

    are applied in practice.

    (RICS APC Pathway Guide, March 2014 Quantity Surveying and Construction)

    YC, July 2014

  • M006 - Conflict Avoidance, Management d i l i dand Dispute Resolution Procedures

    Mandatory Competency Level 1

    Level 1Demonstrate knowledge and understanding of the techniquesfor conflict avoidance, conflict management and disputeresolution procedures including for example adjudication andarbitration, appropriate to your APC pathway.

    Level 2Provide evidence of practical application in your area ofpractice having regard to the relevant law.

    Level 3Level 3Provide evidence of the application of the above in the contextof advising clients in various circumstances.

    (RICS APC Pathway Guide, March 2014 Quantity Surveying and Construction)

    YC, July 2014

  • M006 - Conflict Avoidance, Management d i l i dand Dispute Resolution Procedures

    Study Check Listy How standard forms of contract deal with conflict avoidance and

    dispute resolution

    f Conflict avoidance

    Partnering

    Negotiation Negotiation

    Mediation

    Conciliation

    Adjudication

    Arbitration

    P ti P t l Pre-action Protocol

    Litigation

    Expert Witness

    YC, July 2014

    p

    Independent Expert Determination(RICS APC Pathway Guide, March 2014 Quantity Surveying and Construction)

  • Conflict Avoidance and ManagementConflict Avoidance and Management

    What is Conflict?

    1. A situation which people, group or countries are involved in a

    serious disagreement or argument,

    3. A situation in which there are opposing ideas, opinions

    feelings or wishes; a situation in which it is difficult to choose

    (Oxford Advanced Learners Dictionary)

    Conflict Avoidance in Construction ContractConflict Avoidance in Construction Contract

    Pre-Contract Stage

    Post-Contract Stage

    YC, July 2014

  • Conflict Avoidance and ManagementConflict Avoidance and Management

    Pre-Contract StagegHave a carefully drawn up set of Contract documents atthe begging of a project to ensure that there is no orminimum ambiguity.

    Prepare Tender documents with proper coordination among various

    trades (architectural, structural, MEP, etc.)

    U St d d M th d f M t Use Standard Methods of Measurement

    Allow sufficient time

    Appoint qualified professionals

    Chose the correct procurement path

    Use standard forms of Contracts (CoC)

    Provide proper answers for tender queries & distribute them to all

    tenderers

    Provide Correct information at the right time

    Carry out proper tender evaluation

    YC, July 2014

    y p p

  • Conflict Avoidance and ManagementConflict Avoidance and Management

    Post-Contract StagegAdministrate the Contract by fully competent ContractAdministrators, in accordance with the ContractAgreement .

    Properly discharge the obligations and the liabilities in timely manner

    Have a proper knowledge of their rights

    How standard forms of contract deal with conflict avoidance FIDICavoidance FIDIC

    Provide clear definitions and interpretations

    Clear explanations of the parties rights and obligations

    Clear explanations of the Engineers duties and authorities

    Clear explanations of the procedures; e.g. Variation procedure

    Priority of Contract Document

    YC, July 2014

  • Dispute Resolution ProceduresDispute Resolution Procedures

    What is Dispute?

    An argument or a disagreement between two people, group or

    countries(Oxford Advanced Learners Dictionary)

    Litigation

    Dispute Resolution Procedures

    Alternative Dispute Resolution

    YC, July 2014

  • Dispute Resolution ProceduresDispute Resolution Procedures

    Litigation:

    The process of resolving disputes by filing or answering

    a complaint through the public court system

    When to Litigate Where negotiations have proved unsuccessful and there is no

    right of adjudication (in UK) and/or Arbitration; or

    Where there is no dispute resolution clause in the contract; or

    Where there is a litigation clause in the contract Where there is a litigation clause in the contract

    YC, July 2014

  • Dispute Resolution ProceduresDispute Resolution Procedures

    Advantages of Litigation: judgments of the court are readily enforceable;

    judgments are subject to very limited rights of appeal;

    the quality of judges is usually very high;

    the court and judge's time is free (subject to the payment of court fees);

    an array of interim remedies, such as injunctions, is available to support

    the process;

    th i bl t d l il ith thi d ti the process is able to deal easily with third parties;

    judges are usually full-time and are therefore very experienced. Arbitrators

    in contrast usually only sit as arbitrators once in a while;

    legal costs are recoverable from the losing party; legal costs are recoverable from the losing party;

    claims can be brought against several defendants in the same action; and

    the processes are detailed, well defined and widely understood.

    YC, July 2014

  • Dispute Resolution ProceduresDispute Resolution Procedures

    Disadvantages of Litigation: proceedings are often time-consuming and complex. The process requires

    the use of solicitors and/or barristers, and is therefore often expensive;

    the courts are not able to deviate from the Civil Procedure Rules (CPR).

    They are relatively inflexible;

    the process is necessarily adversarial. This often leads to conflict and a

    destruction of any goodwill between the parties;

    th t t th bli d th d the courts are open to the public and the press; and

    the losing party has to pay the costs of the winning party (subject to any

    offers) thus turning the attention of the parties very quickly form an

    argument over damages to an argument over who will pay the costsargument over damages to an argument over who will pay the costs.

    Pre-action Protocol to agree a pre-requisite procedure before commencing the litigation.

    YC, July 2014

  • Dispute Resolution ProceduresDispute Resolution Procedures

    Alternative Dispute Resolution (ADR):

    ADR is a collective description for methods of resolving

    disputes without the need to go to court

    These include:

    MediationCommon Advantages of ADR

    Less adversarial Expert Witness Adjudication

    Arbitration

    Less adversarial Confidentiality No or less destruction of any goodwill and

    Arbitration

    Dispute Boards

    Expert Determination

    business relationship between parties

    (RICS, 2014)

    Negotiation

    Conciliation

    YC, July 2014

    Conciliation

  • Dispute Resolution ProceduresDispute Resolution Procedures

    Negotiation:

    The principles of negotiation in the context of a dispute are similar to the

    principles of negotiation in any other context. Each party has expectations

    and a lower limit (usually expressed in monetary terms). Where the lower

    limits overlap, it should in theory be possible to negotiate a settlement.

    However, the situation is rarely this straightforward.

    (http://www.isurv.com, 2013)

    Mediation:

    Mediation is the name given to a confidential process whereby parties to a

    dispute invite a neutral individual to facilitate negotiations between them

    with a view to achieving a resolution of their dispute.

    (http://www.isurv.com, 2013)

    Conciliation:

    Similar to mediation but the independent third party (conciliator) gives

    his/her opinion on the dispute.

    YC, July 2014

    p p

  • Dispute Resolution ProceduresDispute Resolution Procedures

    Expert Witness :

    A person who is a specialist in a subject, often technical, who may present

    his/her expert opinion without having been a witness to any occurrence

    relating to the lawsuit or criminal case. It is an exception to the rule against

    giving an opinion in trial, provided that the expert is qualified by evidence of

    his/her expertise, training and special knowledge.

    E t D t i tiExpert Determination:

    An independent expert is appointed jointly by the two parties to give an

    expert opinion on the matter to be decided. The expert may have regard to

    evidence submitted or may have a hearing and adopt what they consider to

    be the most appropriate procedure. The expert's decision is not enforceable

    directly by the courts and they are liable for action for negligence.

    (http://www.isurv.com, 2013)

    Dispute Boards:An independent board evaluates disputes as similar to the DAB in FIDIC1999 Red Book

    YC, July 2014

    1999 Red Book.

  • Dispute Resolution ProceduresDispute Resolution Procedures

    Adjudication:

    Adjudication is a statutory procedure by which any party to a

    construction contract has a right to have a dispute decided by an

    adjudicator. It is intended to be quicker and more cost effectiveadjudicator. It is intended to be quicker and more cost effective

    than litigation or arbitration.

    It is normally used to ensure payment (although most types of

    dispute can be adjudicated), Pay now argue later.

    The Adjudicator must generally decide the dispute in less than 42

    days.days.

    The decision is binding and is usually upheld by the Courts in the

    UK. The scope of adjudication is set out in the provisions of the

    Housing Grants, Construction and Regeneration Act 1996.

    However, there is no law provision in UAE law.

    No international enforceability

    YC, July 2014

    No international enforceability

  • Dispute Resolution ProceduresDispute Resolution Procedures

    Arbitration:

    Arbitration is a private form of binding dispute resolution,

    conducted before an impartial tribunal, which emanates from the

    agreement of the parties but which is regulated and enforced byagreement of the parties but which is regulated and enforced by

    the state

    (Latham & Watkins (2014), Guide to International Arbitration)

    The arbitral tribunal can be made up of legal and/or industry

    experts chosen by the parties or appointed by a professional bodyp y p pp y p y

    that has been requested to do so by the parties.

    Arbitration is a private and confidential process to a greater

    degree.

    It can provide for the quick, practical and economical settlement

    of cross-border disputes.

    YC, July 2014

    p

  • Dispute Resolution ProceduresDispute Resolution Procedures

    Advantages of Arbitration: Usually a confidential process;

    More flexible in terms of procedure than litigation;

    Allows the parties to choose the tribunal;

    Can be a neutral forum (for international disputes);

    Award is final and binding; and

    Relatively easy to enforce the award internationally.

    Main factors to be considered when drafting an arbitration clause or agreement;

    Seat of Arbitration - The Arbitration Act 1996 (UK) defines the seat of the ( )

    arbitration as its judicial seat. The seat of the arbitration determines the

    procedural rules that govern the arbitration

    Governing Law of Arbitration Agreement

    Language of Arbitration

    Number of Arbitrators

    Scope of Disputes Covered

    YC, July 2014

    Institutional or Ad Hoc

    Enforcement

  • Dispute Resolution ProceduresDispute Resolution Procedures

    Arbitration Under UAE Law: Arbitration agreements are currently governed by the UAE Civil Procedure

    Law No.11 of 1992 (the Civil Procedure Code).

    Article 203 of the Civil Procedure Code allows parties to provide in their

    contract or by subsequent agreement that any dispute between them in

    relation to the contract shall be referred to arbitration for resolution.

    The same article also makes it mandatory that any such agreement for

    bit ti t b i iti i d f th bit ti i i t barbitration must be in writing in order for the arbitration provision to be

    enforceable.

    UAE Arbitration Centres;UAE Arbitration Centres; Abu Dhabi Commercial Conciliation and Arbitration Centre ADCCAC

    Dubai Chamber of Commerce and Industry Conciliation and Arbitration

    Centre (known as Dubai International Arbitration Centre DIAC)( )

    Dubai International Financial Centre DIFC

    YC, July 2014

  • Dispute Resolution ProceduresDispute Resolution Procedures

    Challenging an Award: The arbitrator's decision is final and binding on both parties (unless they

    otherwise agree) and can be challenged only on the basis of serious

    irregularity, lack of jurisdiction, or on a point of law. Where the award is

    incomplete or contains an error, the correct course of action is to apply to

    the arbitral tribunal and the tribunal can correct the award or make an

    additional award as appropriate.

    New York Convention (also known as New York Arbitration Convention):

    Th C ti th R iti d E f t f F i A bit l The Convention on the Recognition and Enforcement of Foreign Arbitral

    Awards.

    The two basic actions contemplated by the New York Convention are

    the recognition and enforcement of foreign arbitral awards andthe recognition and enforcement of foreign arbitral awards and

    the referral by a court to arbitration.

    UAE made entry into force on 19 November 2006.

    YC, July 2014

  • Dispute Resolution Procedures in FIDICDispute Resolution Procedures in FIDIC

    How standard forms of contract deal with Dispute

    Relevant Clauses in FIDIC 87:

    How standard forms of contract deal with Dispute Resolution

    Sub-Clause 67.1 Engineers Decision

    Sub-Clause 67.2 Amicable Settlement

    Sub-Clause 67.3 Arbitration

    Relevant Clauses in FIDIC 99: Sub-Clause 3.5 Determinations

    ..If agreement is not achieved, the Engineer shall make a fair

    determination in accordance with the Contract, taking due regard of all

    relevant circumstances

    Sub-Clause 20.5 Amicable Settlement

    Sub-Clause 20.6 Arbitration

    YC, July 2014

  • Dispute Resolution Procedures in FIDICDispute Resolution Procedures in FIDIC

    How standard forms of contract deal with Dispute

    Relevant Clauses in FIDIC 99 (cont):

    How standard forms of contract deal with Dispute Resolution

    Sub-Clause 20.2 Appointment of the Dispute Adjudication Board

    Sub-Clause 20.3 Failure to Agree Dispute Adjudication Board

    Sub-Clause 20.4 Obtaining Dispute Adjudication Boards Decision

    Sub-Clause 20.7 Failure to Comply with Dispute Adjudication Boards

    Decision

    In the event that:

    ( ) P t f il t l ith thi d i i(c) a Party fails to comply with this decision,

    then the other Party may, without prejudice to any other rights it may

    have, refer the failure itself to arbitration under Sub-Clause 20.6

    [Arbitration] Sub Clause 20 4 [Obtaining Dispute Adjudication Boards[Arbitration]. Sub-Clause 20.4 [Obtaining Dispute Adjudication Board s

    Decision] and Sub-Clause 20.5 [Amicable Settlement] shall not apply to

    this reference.

    YC, July 2014

    Sub-Clause 20.8 Expiry of Dispute Adjudication Boards Appointment

  • M006 - Conflict Avoidance, Management d i l i dand Dispute Resolution Procedures

    Study Check Listy How standard forms of contract deal with conflict avoidance and

    dispute resolution

    f Conflict avoidance

    Partnering

    Negotiation Negotiation

    Mediation

    Conciliation

    Adjudication

    Arbitration

    P ti P t l Pre-action Protocol

    Litigation

    Expert Witness

    YC, July 2014

    p

    Independent Expert Determination(RICS APC Pathway Guide, March 2014 Quantity Surveying and Construction)

  • M006 - Conflict Avoidance, Management d i l i dand Dispute Resolution Procedures

    Q ti ?Questions ? What is arbitration? What are the things we should write in the contract

    under the arbitration?

    How do you deal with the arbitration award in a dispute between a UK

    contractor and a UAE Employer?

    Why dispute adjudication board in FIDIC 99 and advantages?

    Is adjudication used in UAE?

    Is DAB practicing in UAE?

    How various forms of contracts deal with conflict avoidance?

    YC, June 2014

  • M006 - Conflict Avoidance, Management d i l i dand Dispute Resolution Procedures

    Many Thanks !

    YC, June 2014