rhonda craig, mpa anne tapia, msw building resilience

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RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

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Page 1: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

RHONDA CRAIG, MPAANNE TAPIA, MSW

Building Resilience

Page 2: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Why Build Resilience?

Trauma impacts a majority of people in Developmental Disability & Mental Health systems

Statistics are startling ranging from 20-70%, but all agree it is likely under-reported

Impacts all areas: Behavior Functioning levels Cognitive processing Mental Health Physical Health

Page 3: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

“It is not our responsibility to identify necessarily the limits in our patients, but

rather for us to identify the limits in the care that we give them. It is then, and only then,

when we can go beyond them.”

Albert Einstein

Page 4: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Trauma Impacts People in Predictable Ways:

Impact on the brain (Schupp, 2004)Over time with repeated release of fight or flight

chemicals: The cortexes ability to plan, organize, and execute

action while regulating emotions is damaged. The amygdala is damaged & no longer accurately

recognizes danger. The hippocampus no longer effectively tracks

memory, controls consciousness, or circadian rhythms.

The brainstem misfires causing enuresis, encopresis, digestive issues, impulsive aggression from an over active startle response.

Page 5: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Trauma Impacts People in Predictable Ways:

Impact on development 50% of brain development occurs after birth (Putnam,

2004)Impact on social, psychological, and

emotional regulation Emotional development begins chemically in the brain

at six months gestation (Schupp, 2004) The ability to trust, and the brain chemistry connected

with it, begin at one month of age.

Page 6: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

What happens when we ignore trauma?

Disregard of trauma and its impact causes additional trauma

Constantly putting out firesReactive rather than proactiveDisregard of trauma causes our services to

be ineffective

Page 7: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Trauma Responsive Services

Shift from:What’s wrong with you?

To: What happened to you and how can we help?

Page 8: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

What Staff Are Saying

“His file was 3 inches thick, and honestly, there’s some things about him that were scary to me. I had no idea

what to do.

Until we held the Biographical Timeline session, I had no idea what he had been through. Now I have a lot of

respect for him as a survivor.

Now I see also how his past is showing up today – and I know what to say and do to help him move forward

instead of repeating the past”.

Page 9: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

RESILIENCE PROJECTTarget: Young adults served by Hamilton County DD Services: Average ACE Score of SEVEN -- increases the likelihood of

childhood and adolescent suicide attempts 51-fold and adult suicide attempts 30-fold, chronic pulmonary lung disease increases more than 390 percent; hepatitis more than 240 percent; depression more than 460 percent

Involved with multiple systems: DD, mental health, courts, JFS, APSI, etc.

“HOT SPOTS” of high cost -- and poor outcomes

Intended Outcomes: Build Five Resilience Factors: 1.)Positive experiences with people

outside of abusive relationships, 2.) cohesive support group, 3.) external support system, 4.) self esteem, and 5.) autonomy

Decrease MUIsIncrease staff knowledge of trauma

Page 10: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

RESILIENCE PROJECT COMPONENTS

BUILD CROSS SYSTEM TEAM: County Board staff, Lighthouse resiliency-builder aide, DD provider staff, mental health system staff, Guardian, etc.

OFFER TRAUMA TRAINING: Focus on PRACTICAL TOOLS that staff can use across settings: Five Resilience Factors, Safety Scripts, Affirmations, 3Ps, etc.

CONDUCT TRAUMA-INFORMED BIOGRAPHICAL TIMELINE: What’s the trauma history? What does the person need? What will we DO across systems to build resilience?

BUILD RESILIENCY FACTORS through intensive support from Lighthouse staff AND help all team members IMPLEMENT TRAUMA APPROACHES ACROSS SETTINGS

REVIEW DATA AND OUTCOMES and make changes as needed during Monthly Team Meetings and Trauma-informed Supervision

Page 11: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

RESILIENCE PROJECT: PRODUCTS

PROJECT WORKBOOK Streamlines and standardizes a complex process Allows for dissemination and ease of

implementation

PROJECT OUTCOME DATA TO DATE Change in Resilience Factors/First Year Data:

Average increase = seven Resilience FactorsMUI Data/First Year Data: Average decrease = 37%Change in Staff Knowledge of Trauma as measured

by Retrospective Evaluations: 90% increase in understanding the 3 stages of trauma resolution and how to address them

Page 12: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Top 5 Resilience Factors

5. Autonomy (Agency) What decisions can I make for my life? How do I define power? Is it power over or power with to have the power to

achieve goals?

  4. Self Esteem

Sense of Self – Personal Preferences (likes & dislikes) Sense of Self Worth – When do you feel loved and valued? Sense of Self-efficacy –

How do you affect change? How do I make things happen? How do I use & how do I want to use my powers of influence?

Page 13: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Top 5 Resilience Factors

3. External Supports Can be a person, pet, fantasy Or a spiritual or other belief system  What is my system of meaning? How do I make sense of my world?

  2. Affiliation (With a cohesive supportive group working toward

a positive goal and/or recognition of your own acts that contribute to the greater good) To what groups do I belong? What are my circles of connection?

1. YOU! (Positive Experiences with safe adults, especially people in positions of authority.) Who are the “adults” in my life? Who lets me “let go,” nurtures me? Who gives me a sense of play? Who tells me “well done!” and supports me?

Page 14: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

The Five good things from mutually enhancing relationships

1. Zest 2. Clarity

3. Increased sense of worth

4. Creativity/Productivity

5. Desire for more connection

Page 15: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

3 P’s

Predict

Practice

Plan B

Page 16: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Safety Script

“This is a safe place and I won’t let anyone_________ you, so I can’t let you _________

because this is a safe place.”

Page 17: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

MUIs That are Often OUT of the Individual’s Control

MUIs That are Often WITHIN the Individual’s Control

Accidental/Suspicious Death, Alleged Abuse – PHYSICAL Alleged Abuse – SEXUAL Alleged Abuse – VERBAL Alleged Neglect Exploitation (By Someone else) Failure To Report (provider failed

to report incident) Misappropriation (provider

misappropriated funds of the individual)

Non Accidental / Suspicious Death Rights Code Violation Unapproved Behavior Support

Attempted Suicide Law Enforcement Medical Emergency Missing Individual Peer-to-Peer Acts (something

they did to someone else) Prohibited Sexual Relations Significant Injury Unscheduled Hospitalization

MUI Categories

Page 18: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

MUIs That are Often OUT of the Individual’s Control

MUIs That are Often WITHIN the Individual’s

Control

HCDDS-MST, LYS-WAS and LPS-DBTMUI Change

LYS-MST LPS-DBT Total0%

20%

40%

60%

80%

100%

Graph #1: Average Per-cent Decrease in Num-ber of MUIs That are

Often OUT of the Indi-vidual's Control

LYS-MST LPS-DBT Total0%

10%20%30%40%50%60%70%80%90%

100%

Graph #2: Average Per-cent Decrease in Num-ber of MUIs That are

Often WITHIN the Indi-vidual's Control

Page 19: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Total Number of MUI Occurrences from Year Prior to Year One

Total Occurrences (10/1/12-9/30/13)

Total Occurrences (10/1/13-6/30/14)

0

5

10

15

20

25

30

Total LYS-MST

# o

f O

ccu

rren

ces

Page 20: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Trauma-Informed Biographical Timelines

An approach for building empathy and creating shared understanding of: The person’s trauma history Impact of that trauma on how the person experiences

the world Who the person IS today What they NEED WHAT WE WILL DO to help the person get what they

need

Page 21: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Sample Biographical Timeline

Page 22: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Examples of Creative Approaches

• Goals for Marsha:1. Seek opportunities to validate Marsha’s funny,

caring, loving, and respectful nature, as well as opportunities to be around similar people who can offer positive healthy loving unpaid relationships.

2. Facilitate and further enhance Marsha’s life purpose through connection to healthy opportunities, and provide a reason to give good, healthy, positive attention and love to others.

3. Provide Marsha with direction, structure, and predictability.

Page 23: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Examples of Creative Approaches

Goals for Tony:Seek opportunities for healthy, safe interactions with family

Page 24: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

RESILIENCE PROJECT: MICHAEL’S STORY

WHAT WE LEARNED IN THE TRAUMA-INFORMED BIOGRAPHICAL TIMELINE

HOW STAFF HELPED BUILD RESILIENCE FACTORS

CHANGE IN RESLIENCE FACTORS

IMPACT ON QUALITY OF LIFE

Page 25: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

What we have learned:

Defining roles Communication from all team members

Administrative Monthly team meetings with client supports Trauma-Informed Supervision

Transparency An overall objective to enhance the quality of

the person’s lifePeople are individuals & the team may not

consider all aspects that the client finds important

Page 26: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Thank you!

Any questions?

Page 27: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

Contact Us:

Rhonda Craig, MPA Hamilton County Developmental Disability Services

Multi-System Team Supervisor [email protected] 513-746-9785

Anne Tapia, BA Lighthouse Youth Services

School Based Services Program Director [email protected] 513-487-7157

Page 28: RHONDA CRAIG, MPA ANNE TAPIA, MSW Building Resilience

References

Putnam, F.W. (2004). Experience Dependent Maturation 0f Neuronal Systems.

Schupp L. J. (2004). Assessing and Treating Trauma and PTSD, Eau Claire, Wisconsin: PESI, LLC.