rfp final complete

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RFP No. 1767

County Office Recycling Program and Secured Document Shredding Services

DM Disposal Co., Inc. dba DM Recycling 4822 70

th Ave E

Fife, WA 98424

253.414.0361

http://www.dm-recycling.com/

Primary Contact: Mark Gingrich

[email protected]

253.377.1927

Contractual Authority: Dan Schooler

[email protected]

253.875.5870

http://www.dm-recycling.com/

mailto:[email protected]


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This Page is Intentionally Blank

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Table of Contents

Letter of Interest 3.

Introduction 4.

Vendor Qualifications 4.

Safety Culture 5.

Customer Service Philosophy 6.

Local Decision Making 6.

Local Success 6.

Community Involvement 7.

Sustainability and Waste Reduction 7.

Personnel Involved 8.

Proposal Exceptions 16.

Lemay Mobile Shredding Service 18.

Pricing and Commodity Rebate 19.

Material Measurement 21.

References 22.

Litigations 23

Approach 23.

Identification and Authorization 24.

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DM Disposal Co., Inc. dba DM Recycling

4822 70th

Ave E

Fife, WA 98424

253.414.0361

Dan Schooler <[email protected]>

October 19, 2016

Juli Do

RFP Administrator

Pierce County Purchasing

615 South 9th

St Suite 100

Tacoma, WA 98405

253.798.7456

Re: Letter of Interest

Dear Juli Do,

I am writing to request consideration for Pierce County’s RFP No.1767, the County Office

Recycling Program and Secured Document Shredding Services issued on October 3, 2016. DM

Disposal Co., Inc. dba DM Recycling (DM Recycling) is interested in providing the collection,

processing, and marketing of recyclable materials the County generates, as well as offering a

secured document shredding services to County offices and at community events. Additionally,

we are interested in providing and maintaining the data collection activities necessary to track

performance.

I have reviewed the County’s service requirements and am pleased to announce DM Recycling is

in a position to provide these various levels of service. Our organization currently successfully

provides office recycling services for the Pierce County facilities. We also service a large

number of businesses throughout Pierce County, which allows for us to easily assist with any

special project or need. We have no concerns with accepting all of the recyclable materials

outlined in Scope of Work 1.1. DM Recycling has been providing hauling services in our

community for more than 30 years, and we look forward to the opportunity to provide the

specified recycle hauling services and shredding services at all Pierce County facility locations.

Thank you for your consideration,

Dan Schooler

Division Vice President

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Written Proposal

Introduction D.M. Disposal Co., Inc. dba DM Recycling (“DM Recycling”) is excited about the opportunity

to serve Pierce County and it’s various facilities. Waste Connections, Inc. (WCI) is the parent

company of both DM Disposal and DM Recycling.

The Waste Connections Corporation operates under a decentralized model, giving the DM

Recycling team the benefit of having national resources while maintaining local control.

We are pleased to offer our services for Pierce County, and we have no concerns with any aspect

of the RFP to successfully collect, process, and market recyclable materials from County

facilities. Through our proposed subcontractor, Lemay Mobile Shredding, we are confident we

can successfully provide secure document shredding services to County offices and at

community events. Finally, our organization is confident in our ability to provide and maintain

data collection activities necessary to track performance. We will follow all Pierce County

program rules and work to assure consistent recycling service is provided. We propose to

provide recycling services to all locations as requested.

Vendor Qualifications

Several key aspects of DM Recycling’s local operating philosophy and proposal are highlighted

below, which demonstrate the high standard our company will expect and maintain should DM

Recycling be named as the new contractor for Pierce County, offering the best overall service at

the most competitive rates.

Our WCI Statement of Operating Values guides our daily and long term decisions.

Waste Connections

WCI – Fife Office, WA 98424

DM Disposal DM Recycling

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Operating Values

Safety – We strive to assure complete safety of our employees, our customers and

the public in all of our operations. Protection from accident or injury is

paramount in all we do.

Integrity – We define integrity as “saying what you will do and then doing it.”

We keep our promises to our customers, our employees and our stockholders. Do

the right thing, at the right time, for the right reason.

Customer Service – We provide our customers the best possible service in a

courteous, effective manner, showing respect for those we are fortunate to serve.

To Be A Great Place To Work – We maintain a growth culture where our

employees can maximize their potential personally and professionally. Our

objective is to provide an environment where people enjoy what they do and take

pride in their work. We wish to embody a work hard, play harder culture.

To Be the Premier Waste Services Company in the U.S. – We continue to provide

superior returns, remain environmentally responsible, and continue to grow in a

disciplined way, deploying resources intelligently and benefiting communities we live in.

We remain a “different breed.”

Safety Culture Waste Connections is proud to have the best safety record among the large national publicly

traded waste companies, with DM Recycling leading the way in outstanding safety performance.

Our company’s number one operating value that guides us each day is safety. At all levels of the

organization, developing an ever growing culture of safety is our top priority. The DM

Recycling team takes great pride in our exceptional safety record, and all employees are

empowered to speak up and present new ideas to help us continually enhance our safety culture.

Our exceptional safety record is one of the factors that allow our company to maintain low

service rates, as we invest in training and ongoing employee development to assure every

member of the team goes above and beyond the industry standards to be safe. Each day, all

drivers start their morning by participating in a daily safety huddle where specific safety issues

and solutions are discussed, followed by stretching to promote wellness. Additionally,

supervisors are constantly riding with drivers to help identify any areas where less than ideal

safety habits can be improved. Our drivers average 14 years of total commercial driving

experience. With this experience and DM Recycling’s growing safety culture, we do not

anticipate having any safety concerns with providing service to Pierce County facilities.

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The DM Recycling culture values caution and diligence over top-down demands of productivity,

as we understand having an exceptional safety record is the best thing for our drivers and the

community.

Customer Service Philosophy Second to safety, our organization is focused on providing the best possible service at all times.

To help facilitate a customer-focused organization, we simultaneously emphasize making DM

Recycling a ‘Great Place to Work,’ and we constantly measure and analyze customer service

performance both on-route and over the phone.

The ‘Great Place to Work’ value is one of our key ingredients to success. We recognize that

making our site a ‘Great Place to Work’ will help assure we provide the best service, as a

satisfied and valued employee goes above and beyond for a customer.

Continuously measuring our performance on-route and over the phone allows us to constantly

improve and stay focused on great customer service. Our on-route measurements include

monthly, specific driver evaluations, assuring that no route has service issues. Our phone

performance is measured by a third party secret shopper service (Tooty Inc.) and by customer

service supervisors to assure we are responsive and informative to customers and answering

phone calls and emails in a timely manner.

Finally, while many national solid waste companies have chosen to consolidate their call centers

to out-of-state locations as far away as Arizona or Illinois, DM Recycling customer service

representatives live in our community and work at our Fife location. We believe it is important

for our local drivers, local management team, and local customer service staff to meet frequently

face-to-face.

Local Decision Making with National Resources

Waste Connections has a decentralized management philosophy with independent local

operations to facilitate timely decision making. County representatives will be talking with the

person who has the authority to make decisions! The decentralized philosophy allows DM

Recycling to respond more quickly to your needs. Unlike most national waste services

corporations, Waste Connections allows their local sites to maintain their customer service and

administrative staff locally. The DM Recycling service team knows our local geography,

Washington culture, and the communities located in Pierce County. Additionally, the customer

service and accounting staff regularly rides with our route drivers to assure that our customers

get the best level of service by both the driver and the phone representative.

Demonstrated Local Success DM Recycling has a work history in the local community dating back more than 30 years, and

our experienced and local service team will ensure quality service.

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As a long-time service provider in Pierce County, DM Recycling has participated in many large

programs, including complete waste hauling services for the Washington State Fair, Tacoma

Mall, the City of Puyallup, and other communities throughout the county. DM Recycling

provides business recycling, at an ever growing participation rate, to thousands of customers in

Pierce County. These hauling programs have included 65-gallon and 96-gallon roll-able carts; as

well as a full menu of containers compatible for commingle and cardboard recycling services.

Within the state of Washington, various members of our organization have also successfully

operated or administered solid waste and recycling services in almost all counties in the state,

including King County, Thurston County, Island County, Jefferson County, Clallam County and

Clark County.

Community Involvement DM Recycling is committed to giving back to make our community a great place to live and

work. Our employees enjoy supporting and volunteering at many community events in the area

including the annual Polar Plunge event at Point Defiance Park in Tacoma, our Bike Build

program for children during the holiday season, and various park/public space clean up days in

the cities of Orting, Sumner, Puyallup, and Bonney Lake. DM Recycling is constantly looking

for more ways to contribute back to the community to make it a better place.

Committed to Sustainability and Waste Reduction DM Recycling wants to help the Pierce County community divert the maximum amount of waste

possible from landfill disposal, while providing low rates and quality service. We are committed

to meeting the County’s waste reduction goals. Our local office has a dedicated Waste Reduction

Representative, Nick Perry, who travels throughout the Puget Sound area promoting recycling in

his hybrid Waste Reduction Vehicle. Our administrative team is experienced in compiling data

on waste disposal for many of our large customers, and we are confident we will be able to help

the county maximize their waste diversion to the landfill through our data collection. Besides

compiling and analyzing data, we also empower our drivers to let us know of locations that are

disposing of recyclables as garbage, to help us pinpoint opportunities for DM Recycling’s staff

to educate county employees and decrease landfill disposal.

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Key Personnel Involved Organization Chart

General Manager and

Implementation Manager Mark Gingrich

Pierce County

Administration: DM Recycling

Customer Service Manager Andrea Ditzler

Northwest Division Analyst Marie Most

Waste Diversion Representative

Nick Perry

Financial Officer Patrick Sayan

Operations: DM Recycling

Operations Manager Ryan Guild

Driver Supervisor Junior Moi

Driver Supervisor Mike Tripp

Maintenance Manager Justin Herring

Operations: Lemay Mobile Shredding

Billing and Driver Supervisor Michelle Roberts

Contractual Authority Dan Schooler

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Key Personnel Involved

General Manager and Implementation Manager —Mark Gingrich

Internal Title District Manager

Telephone (253) 377-1927

E-Mail [email protected]

Role and Responsibilities: Mark Gingrich will oversee implementation of the entire project and

work with Pierce County and his internal team members to assure that quality service is

provided, and the County is satisfied with the service. Mark will use his experience in customer

service and operations to develop a service plan where customer service is paramount and all

contingencies are planned ahead of time. As the implementation manager, Mark will coordinate

with all members of the DM Recycling team in their local office in Fife. Mark will be actively

engaged on a daily basis with both drivers and the office staff, assuring that deliveries and

equipment changes are going as planned when necessary.

Background: Mark has worked in the solid waste industry since 2002. He began his career in

the Portland, Oregon, marketplace, focusing on customer outreach, recycling development, and

waste-reduction education. It was in the Portland marketplace that Mark’s interest in recycling

and issues of sustainability developed. While in Portland, Mark coordinated the roll-out of a

commercial compost program, and later assisted in a cart program roll-out for 10,000 homes.

During this transition and several other acquisitions, he was also active in coordinating the

customer notifications and equipment transitions. Locally, Mark coordinated the conversion

from customer-owned garbage cans to new automated garbage carts in Milton, Sumner, Orting,

Puyallup and Bonney Lake and takes pride in using his knowledge of the customer service side

of the business when managing operations. Mark has worked in various roles with the company,

including route dispatcher, customer service manager, and operations manager. He was recently

elected to a second term as chair of the Pierce County Solid Waste Advisory Committee. Mark

successfully managed hauling operations for Waste Connections in Oregon and Iowa prior to his

work in Washington. He holds a bachelor’s degree in History, with a specialization in American

history, as well as a minor in political science from the University of Colorado.

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Operations Manager —Ryan Guild

Internal Title Operations Manager

Telephone (253) 377-4044


Role and Responsibilities: Ryan Guild will provide guidance to the entire DM Recycling team

to map-out and implement a program for any new options the County selects to ensure reliable

operations. He will work directly with DM Recycling’s local customer service manager, Andrea

Ditzler, to ensure that there are no problems with service. In addition, he will work with the

maintenance manager, financial officer, and public outreach staff to verify that these important

functions are being performed as expected. Ryan will keep General Manager, Mark Gingrich

informed on a day-to-day basis of the status of drivers, location issues, safety issues, vehicle and

equipment needs, and any issues that need to be reported to the County. Additionally, he will

support the driver supervisors and outreach specialist by providing coaching, general instruction,

and safety instructions.

Background: Ryan has worked in the solid waste industry since June 2003, when he was

initially hired as a residential yard waste driver without a CDL. Upon receiving his CDL and

getting his own route, he worked his way to become a Relief Driver, learning to drive and

operate much of the equipment DM Recycling operates. After becoming a Relief Driver –

covering all route types – he took on the challenge and the role of Operations Supervisor, which

included the responsibilities of dispatching residential recycle and yard waste truck drivers,

managing routes and scheduling, working with office staff, and being responsible for accident

reports and safety committee meetings. Ryan was a supervisor for DM Recycling for seven

years before being promoted to his current role as Operations Manager. Ryan has been involved

in many community activities within our service area such as the Polar Plunge which benefits the

Special Olympics, Milton Days, Bonney Lake Days, Board Member of the Pierce College Golf

Scramble, and many other groups and organizations.

Driver Supervisor—Junior Moi

Internal Title Operations Supervisor

Telephone (253) 414-0347


Role and Responsibilities: Junior Moi will be responsible for dispatch of recycle truck drivers

and will manage routes and scheduling, work with office staff, and be responsible for driver

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training and safety committee meetings. He will verify that pre-trip and post-trip truck

inspections are completed as required and ensure customer needs are being met.

Background: Junior Moi has worked for DM Disposal for 12 years. In October 2002, Junior

began his career as a Rear Load Residential Route Driver and eventually worked his way into

becoming a Relief Driver. As a Relief Driver, he had the opportunity to learn almost all lines of

the business DM Disposal and DM Recycling offers, which include the following; Residential

Garbage, Recycle, Yard Waste, Deliveries, Commercial, Roll Off, and Medical Waste. Junior

was later promoted to an Operations Supervisor in 2010. During his time at DM Recycling, he

has helped with the roll-out of various programs, which include the automated recycling cart

program to nearly 80,000 homes, converting from rear load service to automated service within

the cities that we operate in, and successfully completing a re-route for more than 80,000

customers. Junior’s role with the company has included supervision of all facets of our

organization, including the refuse, recycling, long-haul services, as well as scheduling and

managing drivers for removal of refuse, recycling, and compost for one of the top 10 largest fairs

in the United States – the Washington State Fair. He is a certified Smith Systems safety

instructor, as well as a Commercial Driver Trainer through VATA. Additionally, Junior has been

involved in many community activities within our service areas, such as the Polar Plunge which

benefits the Special Olympics, Milton Days, Bonney Lake Days, Puyallup Meeker Days, and

Cascade Regional Blood Drive Services.

Driver Supervisor—Mike Tripp

Internal Title Operations Supervisor

Telephone (253) 414-0347


Role and Responsibilities: Mike Tripp will be responsible for the supervision of the commercial

recycling departments. His responsibilities include: managing commercial routes and

supervision of roll-off drivers, scheduling, working with office staff, supervising driver training,

and conducting safety meetings, along with assuring that Waste Connections and its employees

represent themselves well in the community.

Background: Mike Tripp has worked in the trucking industry since 1999, previously as a route

salesmen and route driver for a local bottled water company and later working as a

Dispatcher/Sales and Driver Supervisor for a family dump trucking company. Mike has been

with Waste Connections for six years where he started as a residential automated driver, moving

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to dispatch and recently promoted to the Commercial Operations Supervisor. He also is the

Northern Washington representative for Environmental Cornerstone for Compliance and

Continuity Program at Waste Connections.

Maintenance Manager—Justin Herring

Internal Title Maintenance Manager

Telephone (253) 896-3299


Role and Responsibilities: As Maintenance Manager, Justin Herring leads and directs a team of

diesel mechanics who complete preventative maintenance inspections, scheduled repairs, and

major vehicle maintenance on our fleet of refuse collection vehicles. He is responsible for

making sure those vehicles are maintained at a level that meets or exceeds both our internal

standards, as well as those of the Department of Transportation’s standards for safety. Along

with our Corporate Equipment Procurement Team, he is responsible for facilitating new

equipment purchases from initial specification to delivery. In all scenarios, he works to prevent

and/or minimize any negative operational impacts.

Background: Justin has worked in the solid waste industry for close to 15 years, participating in

every aspect of the “boots on the ground” operations. He started his career with Waste

Connections in 2001, and then worked his way through the ranks at Allied Waste as well as a

small private hauler in Southwest Arizona. He returned to Waste Connections in 2009 and was

promoted to his current role as Maintenance Manager in 2012. Justin is responsible for

maintaining facility and fleet safety compliance, building and managing his annual budget, and

working closely with technicians to direct the day-to-day operations of DM Recycling’s

Maintenance Program. Justin also works closely with both the Operations Manager and General

Manager daily to make certain all of their vehicle routing needs are met.

Customer Service Manager—Andrea Ditzler

Internal Title Office Manager

Telephone (253) 896-3283


Role and Responsibilities: Andrea Ditzler will report to General Manager Mark

Gingrich. Andrea will organize daily customer service operations to satisfy all customer needs

and provide leadership for all elements of the operation to ensure total customer

satisfaction. She will work with other departments to resolve any and all customer needs and

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concerns. Andrea will deliver services to customers in a manner that promotes goodwill; interact

with customers and WCI employees to determine service requirements, resolve problems or

complaints; seek cost-effective, safe, and environmentally sound solutions to service issues;

conduct regular analysis of key performance measurements to identify performance trends,

develop on-going improvement plans; and determine actions that define specific practices and

tools that will be utilized, such as who is accountable for implementation and deadlines for

completion. Andrea will be the customer service contact with Pierce County.

Background: Andrea joined the company in 2011 as the office manager. She came to us from

Starbucks Coffee Company where she was a district manager in charge of multiple

locations. Andrea brings 28 years of customer service experience with 22 of those years in

customer service at Starbucks. As the Office Manager, she will continue to ensure that customers

remain our #1 priority and that we continue to provide top quality customer service in a timely

manner.

Northwest Division Analyst—Marie Most

Internal Title Division Analyst

Telephone (253) 896-3290


Role and Responsibilities: Marie will supervise and provide customer service as described in

Andrea’s role above. She will also coordinate with General Manager, Mark Gingrich, Waste

Diversion Representative, Nick Perry and Pierce County, to assist with the development of

informational literature to County employees concerning participation in the program. Marie

will work side-by-side with Andrea in training and developing current customer service

representatives and ensuring these employees have all the needed education and resources to

provide the best service possible while keeping the customer as the #1 priority.

Background: Marie has four years of experience in the solid waste industry and 16 years of

customer service experience. Having begun her work as a front-line customer service

representative, Marie understands the importance of good communication with customers and

proactive strategies on reducing customer calls. She has extensive experience in developing and

implementing public education and outreach programs. She oversees participation in community

events, presentations, and creation and distribution of educational materials. Marie holds a

bachelor’s degree in Psychology and Vocal Performance from Pacific University in Oregon.

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Waste Diversion Representative—Nick Perry

Internal Title Waste Diversion Representative

Telephone (253) 344-9300


Role and Responsibilities: Nick will specialize in commercial recycling, community outreach,

and residential and commercial education services relating to the garbage and recycling services

that DM Disposal/recycling provides. He will work with Pierce County officials in an effort to

promote efficient recycling services in the County and will partner with the County on any waste

sorts that can be conducted to help improve landfill diversion. Nick will also coordinate with

General Manager, Mark Gingrich, Division Analyst, Marie Most and Pierce County, to assist

with the development of informational literature to County employees concerning participation

in the program.

Background: Nick Perry graduated from Southern Oregon University in spring 2014 with a

bachelor’s degree in Environmental Studies with a focus in Sustainability and Policy. Some of

his coursework includes natural resource management, energy and climate change, valuation of

ecosystem goods and services, and ecological economics and sustainable development.

Currently, he is the Waste Reduction Representative out of the DM Recycling office in Fife,

WA.

Accounting and Reporting — Patrick Sayan

Internal Title District Controller

Telephone (253) 896-3289


Role and Responsibilities: Patrick Sayan will oversee all accounting and data tracking involved

in the contract. He will primarily work to monitor and ensure that commodity rebates are tracked

accurately and rebated to customers in a timely manner and will verify account audit data.

Patrick will also work with the rest of the team to monitor relevant data and metrics and

communicate these items to operations to assist them in providing the best possible customer

service.

Background: Patrick began working in the solid waste industry in late 2012 at Waste

Connections regional headquarters working on financial reporting for regulated entities. There he

had the opportunity to work with a variety of state and local offices and learned the importance

of building and maintaining strong, customer focused relationships. In 2014 he moved into the

Portland, Oregon market as a controller where he worked with the City on recycle tracking and

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reporting. Patrick has also worked as a controller in Alaska, where he worked with operations

throughout the state. He holds a Master of Arts degree in English and Philosophy from the

University of St. Andrews.

SUBCONTRACTOR RESUME: SHREDDING SERVICES

Accounting and Reporting — Michelle Roberts

Internal Title Account Manager, Lemay Mobile Shredding

Telephone (253) 651-1716

E-mail [email protected]

Role and Responsibilities: The Account Manager will be responsible for assuring quality

shredding services are provided to the County. Additionally, Michelle is responsible for

developing new business and maintaining current client base. She also provides new industry

information on the Lemay Mobile Shredding website.

Background: Ms. Roberts has worked in sales and marketing for the past twenty years. She

started at Lemay Mobile Shredding in August of 2005. She has been responsible for

implementing the division's sales and marketing program, in charge of new business

development and maintaining a current client base of over 3,000 clients. Consistently building

strong business relationships with current and prospective clients, she is capable of quickly

mapping out clients' needs and recommending appropriate business solutions, whether as one-

time document purges or as regularly scheduled shredding container service. Michelle's

experience in sales and customer service has given her the ability to build lasting business

relationships built on trust.

Contractual Authority—Dan Schooler

Internal Title Division Vice President

Telephone (253) 875-5870


Role and Responsibilities: Dan will be the Contractual Authority for Pierce County. He will

work with General Manager, Mark Gingrich to assure contract compliance and provide guidance

and advice to all members of the team, relying on more than two decades of experience in

program oversite and continuous improvement.

Background: Dan has approximately 25 years of experience in the solid waste and recycling

industry. He has progressively taken on more responsibility since he started with Waste

Connections in 1999. He and his team of employees have successfully implemented several

large automated collection programs with many of them to more than 10,000 homes in size, and


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some greater than 50,000 homes. Dan started in the industry in 1989 as a landfill equipment

operator. From there, he worked as a hazardous waste technician at solid waste facilities. He

held progressive positions of Truck Driver, Supervisor, Operations Manager, Controller,

Company Manager at multiple facilities, including landfills, transfer stations, hauling companies,

and large recycle processing facilities. Most recently he holds the title of Division Vice

President for the largest division within Waste Connections, responsible for more than 900

employees. Dan holds a bachelor’s degree in Accounting from Valparaiso University.

Exceptions of Request for Proposals

D.M. Disposal Co., Inc., d/b/a D.M. Recycling (“D.M. Recycling”) offers the following items to

be incorporated in a contract and as exceptions to the Request for Proposals for County Office

Recycling Program and Secured Document Shredding Services – RFP No. 1767 (the “RFP”)

issued by Pierce County, Washington (the “County”) relating to the collection of recyclable

materials and the shredding of secured documents from County offices. D.M. Recycling’s

proposal is subject to and contingent upon these exceptions. These items are intended to identify

areas of concern and remain negotiable. Along with each exception is some explanation to

provide the County with D.M. Recycling’s thoughts behind such exceptions. We appreciate your

consideration and welcome the opportunity to work with you on reaching agreeable terms.

Unless defined herein, capitalized terms shall have the meanings set forth in the RFP.

(1) D.M. Recycling takes exception to the following provisions of the “GENERAL

CONDITIONS OF PERSONAL SERVICE CONTRACTS” included with the RFP:

a. Section 9(pg. 9) – The following language should be added to the end of this

Section:

“Notwithstanding anything contained herein to the contrary, the County shall

have no right to audit, inspect, or otherwise review any of the Contractor’s

confidential, proprietary or privileged information not directly pertaining to the

services provided by the Contractor pursuant hereto, as determined in the

reasonable discretion of the Contractor.”

D.M. Recycling would like some reasonable ability to protect its confidential

information.

b. Section 13(pg. 10) – This Section should be deleted in its entirety and replaced

with the following:

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“The Contractor agrees to defend, indemnify and save harmless the County, its

appointed and elected officers, and employees, from and against all loss or

expense, including but not limited to judgments, settlements, attorney's fees and

costs by reason of any and all claims and demands upon the County, its elected or

appointed officials or employees for damages because of personal or bodily

injury, including death at any time resulting therefrom, sustained by any person or

persons, and for damages to property including loss of use thereof, to the extent

resulting from the performance of services hereunder by the Contractor.

Notwithstanding anything to the contrary contained herein, the Contractor shall

have no obligation to indemnify the County or the County’s officers, agents, or

employees, or elected officials, to the extent any claims, suits, actions, losses,

damages, liabilities, costs or expenses arise out of: (i) the negligence or willful

misconduct of the County or the County’s officers, agents, or employees, (ii) the

County breach of any of the terms, conditions, representations, or warranties

contained in this Agreement, or (iii) the violation of any law, rule, regulation,

ordinance, order, permit, or license by the County or the County’s officers,

agents, or employees.”

D.M. Recycling is willing to provide reasonable indemnification to the County,

but it should not be required to indemnify the County for the County’s own

negligence or willful misconduct, the County’s breach of the Agreement, or the

County’s violation of law.

c. Section 19(pg. 12) – This Section should be deleted in its entirety. The contract

should be the only terms and conditions that govern the relationship of the parties.

Prior discussions that are not incorporated into the terms hereof should not be

binding against the parties.

d. Section 27(pg. 13) – This Section should be deleted in its entirety. D.M.

Recycling should not be required to relinquish contractual rights it has with third

parties that have been mutually negotiated as part of an arms’ length transaction.

(2) The following language should be incorporated into any final contract between the

parties:

a. Any equipment furnished hereunder by D.M. Recycling shall remain the property

of D.M. Recycling; however, the County acknowledges that it has care, custody

and control of the equipment while at the County’s locations and accepts

responsibility for all loss or damage to the equipment (except for normal wear and

tear or for loss or damage resulting from D.M. Recycling’s handling of the

equipment) and for its contents. The County agrees not to overload (by weight or

volume), move or alter the equipment, and shall use the equipment only for its

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b. proper and intended purpose. The University agrees to provide unobstructed

access to the equipment on the scheduled collection day. If the equipment is

inaccessible so that the regularly scheduled pick-up cannot be made, D.M.

Recycling will promptly notify the County and afford the County a reasonable

c. opportunity to provide the required access; however, D.M. Recycling reserves the

right to charge an additional fee for such inaccessibility and/or delay or any

additional collection service required by the County's failure to provide such

access.

d. The County shall not deposit in D.M. Recycling’s equipment or place for

collection by D.M. Recycling any radioactive, volatile, corrosive, highly

flammable, explosive, biomedical, infectious, biohazardous, toxic or hazardous

material as defined by applicable federal, state or local laws or regulations

(“Excluded Waste”). Notwithstanding any other term contained herein, D.M.

Recycling shall have no obligation to collect any waste which is, or which D.M.

Recycling reasonably believes to be, Excluded Waste. Title to and liability for

any Excluded Waste shall remain with the County, even if D.M. Recycling

inadvertently collects and disposes of such Excluded Waste. If D.M. Recycling

finds what reasonably appears to be discarded Excluded Waste, D.M. Recycling

shall notify the County that D.M. Recycling may not lawfully collect such

Excluded Waste.

Additional Service Exception Information

Sensitive document shredding service will be subcontracted to Lemay Mobile Shredding,

a sister company to DM Disposal that is also a member of the Waste Connections family

of companies. Lemay Mobile Shredding has been providing successful shredding

services for County facilities for a number of years.

Lemay Mobile Shredding Service

Security and Confidentiality:

All route drivers and staff involved with the shredding department undergo and must pass

background checks under the Washington State Patrol, FBI, and credit history investigations. All

company employees are required to pass a pre-employment drug screen and are subject to

random testing through out the year. In addition, all employees are required to wear a full

uniforms and carry IDs that clearly identify them at all times.

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Daily Driver Requirements

All shredded products are transported in a secured, locked container until shredded, and are

always attended by a company employee. All document shredding is performed on site. All

paper is shredded with no greater than a half inch in length and no longer than three quarter

inches. It is the driver’s responsibility to check particle size on a daily basis. If particle size does

not meet requirements, the driver is required to notify an operations manager to take immediate

action.

All shredded paper is bailed and 100% recycled. This does not allow any type of reuse that may

include animal bedding or packing material.

Non-paper Media Destruction

Non-paper and hard drive media are shredded and disposed of in an approved landfill or recycle

processing facility. Lemay Mobile Shredding must record serial numbers of all hard drives and

Central Processing Units that are destroyed.

Pricing and Commodity Rebate:

Office Recycling Service Pricing

For the tasks listed in Exhibit A, the service rate shall be $4,365.00 per month.

The monthly service rate shall be valid as long as the number of County facilities needing

recycling service does not increase by greater than ten percent, or the projected annual gross

container volume (the annual sum of all containers volumes multiplied by collection frequencies)

does not increases by greater than ten percent. Facility or container volume increases greater

than ten percent will require a rate increase. Likewise, a rate decrease is available for facility or

container volume decreases greater than ten percent.

Extra pickups ordered by the County shall be billed monthly as follows:

Additional extra pickup of 96-gallon cart: $9.00

Additional extra pickup of 2-yard commingled container: $20.00



Additional extra pickup of 2-yard cardboard container: $20.00


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Additional extra pickup of 20-yard recycling container: $100.00

CPI Adjustment

Beginning January 1, 2018 and for every year thereafter, the monthly service rate shall be

adjusted by the annual change in the Consumer Price Index as maintained by U.S. Department of

Labor, “Seattle-Tacoma-Bremerton Average” for all Urban Consumers or Successors Index, for

the period October to October of the previous year.

Office Recycling Cost-Sharing Options

Cost Sharing Option 1:

Quarterly, DM Recycling will divide the total revenue received from the marketing of all

materials collected in the previous quarter by the total tonnage of materials collected in that

quarter. This will yield the average value per material ton.

DM Recycling will retain the first $10.00 per ton, multiplied by the total tonnage collected.

DM Recycling will retain 25 percent of any value in excess of $10.00 per ton, multiplied by the

total tonnage collected.

Cost Sharing Option 2:

DM Recycling and the County will share the revenue gained from marketing the collected

recyclables. Quarterly, DM Recycling will reimburse the County for 50 percent of the value of

the recyclables marketed.

Secured Document Shredding Service Pricing

Console: $12.42 per pick up

35-gallon tote: $12.42 per pick up



Community Event: $200.00 per hour. Saturdays with 3 hour minimum

On-site Hard Drive Shredding: $8.00 per unit

Non-shredded Paper Off Site: $2.00 per pound

Revenues generated by DM Recycling or subcontractor for the marketing of shredded materials

as recyclables are not subject to a revenue share.

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Material Measurement Program

Upon execution of the contract, and once each six months thereafter, DM Recycling will

measure and report the quantities of each material listed in section 1.1 on a Facility and Group

basis. This composition report will also include a report on contamination.

COMPOSTION STUDY OUTLINE

Facility Specific Data

As part of the material measurement program, DM Recycling will provide our driver customized

audit forms every 6-months for each facility. On the day of the audit, each facility driver will

record the quantity of recyclable containers serviced, as well as the volume of material in each

container. This facility specific report will allow the County to see which facility may be over-

serviced or under-serviced. Additionally, the facility specific data will allow the County to see

which facility is underutilizing their recycling equipment, allowing better outreach.

Group Specific Data

In addition to the Facility specific recording of containers serviced, as well as how full each

container is; DM Recycling will measure Group Specific Data every 6-months. The group

specific data will involve using specific hauling trucks for all Pierce County facilities during an

audit so that only County material is in each truck. On the audit days, drivers will first service

only County facilities, so that when they empty their truck at a recycling center we can measure

information specific to just the County sites. This Group Specific will generate data on:

1) Commingle Carts (65-gallon/96-gallon)

2) Commingle Containers (2yd, 4yd, and 6yd)

3) Cardboard Containers (2yd, 4yd, 6yd, and 20yd)

For each of these 3 groups, DM Recycling will provide data that includes:

1) Weight ‘per gallon’ or ‘per yard’ for commingle carts, commingle containers, or

cardboard containers

2) Contamination by Group

3) Commodity blend, using the materials in section 1.1 for Commingle carts, containers.

Finally, DM Recycling is committed to helping the County maximize diversion. We are

committed to working with the County to generate any data that will assist with Materials

Measurement.

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References

Washington State Fair

- DM Recycling has provided recycle container service for the Washington State Fair

for more than 20 years. We service a variety of container sizes and types for various

events through out the year. Services include 96-gallon totes, larger front loading

container, and roll-off container hauling. The fair hauling services are a great example

of our operational ability. We are able to provide sufficient, efficient, and safe service

during large events with many different factors at play. These include strategic

container placement, pick-ups during odd hours to avoid heavy crowds, and strong

communication between operations supervisors, dispatchers, and drivers. We offer

year-round facility recycling services, and during the annual September Fair we

provide nearly around-the-clock services to manage their large waste-stream.

- Kent Hojem: Chief Executive Officer

- Contact: [email protected]

Tacoma Mall

- DM Recycling currently provides a wide array of recycle hauling services at the

Tacoma Mall. The services provided range from smaller totes to large 40-yard

compactors for cardboard hauling. We are constantly developing new ways to make

services with multiple types of containers and commodities by manipulating driver

routes, pick up days, and tactical container placement. We have serviced the Tacoma

Mall for the last 15 years. We recently worked with their waste services broker to

convert several of their containers to a more efficient service that generated a

commodity credit to the customer.

- Tom Walchi: Operations Director


- Bill Suen: Waste Service Broker


City of Bonney Lake

- DM Recycling provides recycle and waste hauling services at many different cities

across Pierce County, including Bonney Lake. We recently made the switch from

manual load garbage service to automated garbage service to approximately 5,800

households throughout the community. City services range from 96-gallon recycle

totes to 50 cubic yard construction demolition style containers and anything in

between. DM Recycling assists the City with a large number of community events,

and we are quite often working with the City on customized, special projects.




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- Neal Johnson: City Mayor


- Gary Leaf: Facilities and Special Projects Manager


Litigations

D.M. Recycling has no material pending litigation, and has not had any material judgments

rendered against it within the last three years. However, D.M. Recycling may have some

immaterial workers compensation, labor and employment, personal injury and auto liability

claims currently pending against it.

Controlling Capacity, Suspension, Debarment, etc.:

- None.

Approach………………………………..

Upon notification of the award, the implementation team will kick-off its start-up by reviewing

the final contract and program requirements. The team will then outline all program objectives,

key contractual requirements, timelines, and important milestones. From this, a detailed

implementation plan covering each stage of the transition will be developed, as well as a

summary outline of all operational and administrative obligations and requirements pursuant to

the contract. From past experience, each member of DM Recycling implementation team will be

familiar with every provision of the contract, as that has shown to be critical in past projects.

Throughout the transition, the implementation team will meet regularly to ensure each milestone,

deadline and requirement is met according to the contract and the County’s expectations.



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Identification & Authorization………………………………….

The name of the Proponent submitting this Proposal is:

D.M. Disposal Co., Inc., dba DM Recycling

Doing business at: 4822 70th Avenue East, Fife, WA 98424,

which is the address to which all communications concerning this Proposal and the Contract will

be sent.

The names of the principal officers of the corporation submitting this Proposal, or of the

partnership, or of all persons interested in this Proposal as principals are as follows:

Dan Schooler

If the Proponent is a partnership, attach to this form and number appropriately a copy of its

partnership agreement. If the Proponent is a corporation, attach to this form copies of its articles

of incorporation, bylaws and certificate of good standing, as certified by the Secretary of the

Board of Directors.

Waste Connections, Inc. is a corporation.

IN WITNESS hereto the undersigned has set its hand this ____ day of __________, 2016.

Name of Corporation: Waste Connections, Inc.

By ____________________________________

Dan Schooler

Division Vice President

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