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7/21/2019 Revised Research Paper
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Kate Robinette
Professor Benjamin Dally
English 5-02
14 December 2015
Modernization of Language in News and Media Ecology
Since the beginning of television news, changes have occurred each decade with
how the consumers access the content because of changing technology. However, a
revolution in technology during the millennial generation has caused significant changes
in how the current generation taps into news content on a daily basis. Media companies
have had to adapt to stay relevant to millennials have had to keep up to pace with their
methods of discourse. In twenty years, we’ve seen the domination of strictly cable
based news outlets has given to way digital and mobile access platforms. News
stations, local to international, have had to adjust the language to capture and hold the
attention of 21st century expectations, not only in the newsroom, but with viewers and
listeners. In studying the changes already made in the last two decades to the way
anchors and journalists interact with their audience, one can understand the changes in
media ecology and how society's expectations for relatability have evolved with the
times. This paper will explain the ways that modern news companies have adapted their
use of language to gain and hold viewers and to adjust to the dwindling appeal of
television news as opposed to the ease of consistent online engagement, and how this
cycle of changes in our language affects us now and will affect future generations.
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Television news concluded its overthrow of newspaper in the early 1960’s, when
evening news became a 30 minute appointment experience in American households.
Unlike the 15 minute briefings of the 40’s and 50’s, families would sit in living rooms
listening to the trusted voices of the nation (on their choice of CBS or NBC) deliver
national news and beyond in a formal affair of crafted elevated speech that was still
appropriate enough for the demographic of national news at the time, the prominent
conservative upper-middle class. This is important to note because in the 21st century,
viewers are comprised of all socio-economic niches and news stations now more than
ever are catering to as many people as they can, at varying education levels, wealth
brackets, and what they view as important in the community. With the widespread
ownership of television and internet (providing common knowledge is that nearly every
household has access to at least one or the other), access to viewers of all types is
possible.
Although in the midst of a few technological upheavals since the 1960’s, the
television news business is still holding on. To get a closer look, I join Cristina
Mendonsa of ABC10 News for an inside look at a 21st century news business. At a first
hand experience, the ABC10 newsroom is alive with the typical office jargon heard in
newsrooms since the Mad Men era. Deadlines shouted, breaking stories announced;
however, there is a difference in the sound from the Cronkite era of news. Young
“webbies” furiously tapping to break news online before any on air announcement. “The
digital section of newsrooms has become crucial,” says Mendonsa. “We will always try
to break something first online and on our Facebook page because we have a
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significant number of viewers who will check their phone long before they see a
newscast.” News is updated on social media or ABC10’s website first and in language
and length built for mobile ease of access through smartphones. But just because the
messages are short and sweet does not mean the news is untrue or juvenile-- Kathleen
Yancey writes in her work “Writing in the 21st Century”, “Writers compose authentic
texts in informal digitally networked contexts...”(5). In this statement, she is referring to
the way that those of us who partake in online discourse aren’t constricted by a
hierarchical language rules of superior vs. inferior language rules. Now, while grammar
doesn’t fly entirely out of the window, a more informal tone is generally accepted online
and in social media.
While social media sites are a great source of connection between friends and
family, they are a prime network for news and article sharing, and also yet another
outlet for media personnel to connect more intimately with viewers and consumers.
Mendonsa herself has two social media accounts through Facebook; a personal page,
and a professional page. Viewers friend her professional account for a look into
Mendonsa’s behind-the-scenes photos and the ability to talk with the Sacramento
celebrity. However, Mendonsa is honest in her motives. “Viewers do get to see another
side of me, but I mostly keep my personal life to myself, and I never friend people I don’t
personally know on my personal account,” she says. “My Cristina Mendonsa Facebook
account is primarily another outlet for getting content to our viewers.” Mendonsa can
easily link breaking news and stories from her personal page and add a message or
caption to the link, something more fluid and empathetic than what the official ABC10
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Facebook can post. “The language I use on my page is…more sympathetic to the
situation than what a news station would use as an official release,” Mendonsa states.
“Users get a more connected feel, and I think that’s what people want. I can make
people feel entirely different about something with a message that is still neutral...but
more personal”.
Twitter is another outlet being utilized by anchors around the world. Beginning as
a social media site known for its 140 character statuses, usually detailing the mundane
of teenagers and the ability to get a look into the fabulous lives of your favorite actors
and singers, Twitter has now become a paramount force for “live-tweeting” breaking
news and updates. During the Bataclan terrorist attack on Paris in November, news
stations kept regular updates when information came their way. It was a main source of
incoming news from every corner of the world. “#Paris” and “#BataclanParis” became
trending topics within minutes (twitter.com). The use of the hashtag is a prime example
of an evolution in language and technology for not only news sources and media, but for
all people using the internet. By putting a “#(insert topic/reference/feeling here)”, we can
connect opinions, messages, and writings with the same hashtag and file them easily.
Topics from hard-hitting news stories to entertainment news are all compartmentalized
on the internet by the use of a hashtag, much like a keyword used in Google searches,
just going to show how the internet world has such a huge impact on where and how
quickly we are exposed to world news. When I open my computer first thing in the
morning, my homescreen directs me to facebook.com. The first thing I see isn’t a
picture of my aunt’s dog or a link to a funny YouTube video my friend posted-- I
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immediately am greeted by at least three article links; New York Times, Buzzfeed,
ABC10 online. “Facebook has become one of the fastest growing—and some will admit
most addictive—pastimes in U.S. youth culture,” E.J. Westlake proclaims in the
scholarly journal “Friend Me If You Facebook”. And he’s not wrong. Since Facebook’s
founding in 2004, the social media site has been a major source of connection between
friends, memes, and news from the hard-hitting to the entertainment. According to
statista.com, in 2012, Facebook surpassed 1 billion users, and by 2015, 1/7 of the entire
world’s population had a Facebook account. Westlake also makes the assertion that
Facebook has a certain creeping feeling of “watching” its users, which again would be
correct, according to who you talk to. In our new Snowden era, Facebook has applied
an application that makes news and links more visible to users based on their previous
Google searches and internet history by allowing google searches to have access to
your personal information. To have an account, you must agree to their terms and
conditions which state “When you connect with an application or website it will have
access to General Information about you. The term General Information includes your
and your friends’ names, profile pictures, gender, user IDs, connections , and any
content shared using the Everyone privacy setting ” (Facebook.com Terms of Service).
This allows Facebook to source trending news and apply it to your interests, providing
links on entertainment, sports, and the hard-hitting based on your political stances,
religion, and browser history, which in turn gives news sources and outlets a primary
position on your twitter feed or Facebook News Feed. Even more than that, this profile
publicity gives news sources that are catered to your beliefs and interests.
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Transparency has also become a difference in language and the way that media
personnel connect with their audience. Millennials especially are seen as needing more
than one source favorably in order for the media to establish ethos. In the 1960’s, ethos
didn’t need to be established, it simply existed from the beginning to the public-- it was
something that came with the job of being a television broadcaster. However, this has
changed rapidly through the years. Kendal Salcito, writer for the Center of Journalism
Ethics at the University of Wisconsin-Madison’s School of Journalism and Mass
Communication, states, “Journalists who want to set their articles apart as truthful and
comprehensive have begun giving the public access to their sources” (Salcito 1). Not
only does Salcito expand on the need for sources, they also establish the new age
approach of opinion being seen as nearly equal to credible ethos. On the opposite side
of the same coin of sources, “Many blogs and independent e-zines, lacking an
engrained sense of duty to the truth or to readers, have developed a journalistic style of
unsubstantiated opinion.” Salcito dubs this “journalism of assertion”. It is the choice
journalism of millennial online media and “news”, available on hosts where contributors
are also the content producers, editors, and distributors. “Ideas are accrued and then
restated, without regard to their origin or factuality” (Salcito, 1). It seems the more
fervently a subject matter is repeated with conviction, the more likely it is to be taken as
fact by the general public, especially in regards to some millennials that crave
something other than one voice talking down to them-- however, other millennials will
ask for sources that pertain to the topic from an unbiased source.
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But these drastic two differences in favor of sources Salcito believes is greatly
hurting the journalistic credibility of media personnel, with the rise of “unsubstantiated
opinion and rumor”, and the “lack of restraint among online writers”. But is this need for
either unbiased sources or an impassioned author a bad thing? For one thing, a more
creative writing aspect comes into play in the blog-type angry friend role some content
producers have taken on when approaching news. The “fight the man” distrust that
tinged the outlooks of 1960’s youth culture seems to be making a comeback, so the fact
that that same group of youth is able to access some form of news integral to lighting a
political fire. Even if it is from more of an emotional stance, they aren’t entirely in the
dark about current events, world relations, and our changing economy, simply because
it is inescapable. And maybe that was exactly what we needed to grasp the attention of
our technological and fast-paced rising generation-- a connection, and that
inescapability of online interaction and 24-7 provided and updated content. On the
opposing side, acquiring credible sources will always give a professional edge to a
piece of writing, leaving extreme emotion less necessary.
On the same level as the methods by which we communicate, the way news
personnel engage with their readers to get their attention all comes down to the voice of
the journalist and what they say. News companies have tweaked the way their
audiences see them by becoming their equal, by catering to the emotions and
technological demands of the 21st century. As I end my discussion with Mendonsa, she
asserts that the world will always need some method to receiving news, whether
through radio, newspaper, television, internet-- and whatever follows our main method
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today; but the voice of the journalist, in the end, is what drives public response.
“Technology will always be changing,” she says. “But when print is outdated, or even
television, we will always need good news writers.”