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CAMARINES SUR POLYTECHNIC COLLEGES Nabua, Camar ines Sur

Revised 2016

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Greetings!

As a State College, Camarines Sur Polytechnic Colleges is mandated to serve for the benefit of its clienteles and

stakeholders. The true essence of its existence, therefore, depends on how it delivers its services. Furthermore,

continual improvement within the College’s quality management systems is crucial being an ISO Certified

Institution.

Adhering to RA 9485 or The Anti-Red Tape Act (ARTA) of 2007 which ultimate goal is to improve efficiency

in the delivery of government service to public, an innovative system geared towards effective delivery of

services has to be implemented. This College Citizen’s Charter is the product of conceptualization of an

effective mechanism to provide the stakeholders with clear information on the services offered by the College

along frontline services including requirements, fees, and responsible persons and divisions to its clients. This

initiative will make a difference in promoting transparency and encourage citizen’s participation.

To make Citizen’s Charter ready for further enhancement, CSPC is always open to all comments and

suggestions that will consequently enhance the performance of the College’s public functions. With this, let us

conjointly and consistently provide the quality service for our clientele.

All this in the glory of God!

DR. DULCE F. ATIAN

SUC President II

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Section 2, Republic Act No. 9485 (Anti-Red Tape Act 2007)

“It is hereby declared the policy of the state to promote integrity, accountability, proper

management of public affairs and public property as well as to establish effective practices aimed at the

prevention of graft and corruption in government. Towards this end, the state shall maintain honesty and

responsibility among its public officials and employees, and shall take appropriate measures to promote

transparency in each office or agency with regard to the manner of transacting with the public, which

shall encompass a program for the adoption of simplified procedures that will reduce red tape and

expedite transactions in government.”

Section 2(b), Rules II of CSC Resolution No. 08-1491 (IRR of RA 9485)

“Citizen’s charter” refers to an official document, a service standard, or a pledge, that

communicates, in simple terms, information on the services provided by the government to its citizens. It

describes the step-by-step procedure for availing a particular service, and the guaranteed performance

level that they may expect for that service.”

Section 1, Rule III of CSC Resolution No. 08-1471 (IRR of RA 9485)

“Within one (1) year from effectivity of the rules, each office or agency shall:

a) Determine which processes or transactions constitute frontline service;

b) Undertake reengineering of transaction systems and procedures, including time motion studies, if

necessary; and after compliance thereof,

c) Set up their respective service standards to be known as the “citizen’s charter.

The Legal Basis of the Citizen’s Charter

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Pages

TABLE OF CONTENTS

The President’s Message

The Legal Basis of the Citizen’s Charter

Table of Contents

The Site Plan

The Physical Plant and Facilities

The Law Establishing the CSPC

The Governing Board of the College

The College Administration

The College Mandate

The Vision

The Mission

The Quality Policy

Goals and Objectives

The Communication Channel/Flow of Communication

The Courses Offered

The School Fees

The Top Twenty (20) Frontline Services

Accepting Payment of Tuition and Miscellaneous Fees during Enrolment and

Periodical Examinations

Applying for Authentication of Scholastic Records

Applying for College Entrance Examination

Applying for Enrolment

Applying for Certification, Authentication and Verification (CAV)

Applying for Graduation

Applying for the Issuance of Credentials

Applying for Reissuance of Diploma and Transcript of Record

Applying for New/Renewal of Student Identification Card

Applying/Renewing Application for Bed Space at the College Dormitory

Availing of Physical Examination

Availing of Dental Treatment

Availing of Medical Consultation and Treatment

Claiming of School/Clinical Uniform

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TABLE OF CONTENTS

Paying of other Fees

Requesting for Refund of Payment

Requesting for Statement of Accounts/Balances/Payment History

Requesting for Examination Permit

Securing Final Examination Clearance

Securing Health/Medical Certificate

Other Services

Student Records and Other Related Services

Applying for Enrolment by Old & Returning Students

Applying for the Issuance of Honorable Dismissal Certificate/Transfer Credentials

Applying for Cross Enrolment

Adding/Dropping of Subjects

Student Activities Related Services

Applying for Institutional Scholarship

Applying for Student Loan

Applying for Student Organizations Accreditation

Complaining or Seeking Redress of Grievances

Requesting Permit to Conduct Campus Activity/Educational Tour and Other

Related Student Activities

Securing Certificate of Good Moral Character

Guidance and Counseling Services

Availing of Counseling Services

Referring a Student/s for Counseling

Internet Services

Availing of the School’s Internet access

Applying for Renewal of Internet Access Card

Applying for the School’s Wi-Fi Internet Access

Information Services

Requesting Assessment of Fees

Requesting Statement of Student Accounts Balances

Securing Certified Copies of Documents

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Personnel Records and Other Services

Applying for a Job in the College

Applying for Leave of Absence

Securing Employee’s Identification Card

Securing Service Records, Certificate of Employment and Other Personnel Record

Utilization of College Facilities and Other Related Services

Borrowing Equipment and Other Facilities

Photocopying of Documents

Renting Academic Gown, Caps and Hoods during Graduation

Renting College Equipment and Facilities

Requesting Issuance of Trip Tickets

Requesting Issuance/Release of Supplies and Materials, Equipment,

Accountable Forms and Gasoline

Lodging Services

Checking In and Checking Out at the Staff House (Nabua Campus)

Collection and Disbursement Services

Paying of Scholarship Grants/Aides and Financial Assistance to Students

Paying of Adding/Dropping/Special and Entrance Examination Fees

Paying of Rentals, IGP Fees, Bidding Fees, etc.

Requesting for reimbursement and Liquidation of Petty cash Expenses

Receiving of Salaries, Wages, Refunds of Fees for Scholarship Grants and

Payment of Delivered Goods and Services/Supplies and Materials

Requesting for an Obligation of Claim for Payment

Others Borrowing of Books and other Library Materials

Securing Permit to Hang Streamer

The Procedure in the Filing of Complaint in Relation to Request/Application

Annexes:

A The Organizational Structure (General Administration)

B The Board of Trustees

C The Administration Council

D The Academic Council

E The Communication Channel

F Directory of College Officials

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THE PHYSICAL PLANT AND FACILITIES

2 STOREY MULTI-PURPOSE BUILDING ADMINISTRATION BUILDING D U R A N H A LL

LIBRARY BUILDING FOOD LABORATORY BUILDING I.T. BUILDING

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MULTI-PURPOSE BUILDING LABORATORY AND SHOP BUILDING CSPC STUDENT PARK

CSPC GYMNASIUM STUDENT COUNCIL BUILDING COLLEGE DORMITORY

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STAFF HOUSE COLLEGE OF MANAGEMENT AND A C A D - l

ENTREPRENUERSHIP BUILDING

VILLAFUERTE HALL

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The Colleges was established by virtue of Batas Pambansa Bilang 512, otherwised known as “An Act Establishing A

Polytechnic College in the Municipality of Nabua, Province of Camarines Sur To Be Known as the Camarines Sur Polytechnic Colleges

and Appropriating Funds Therefor” which was approved into law on June 10, 1985.

BP 512 was later amended by R.A. No. 8292, otherwise known as “An Act Providing for the Uniform Composition and Powers

of the Governing Boards, the Manner of Appointment and Term of Office of the President of chartered State Colleges and Universities,

and For Other Purposes”, which was approved into law on June 6, 1997 by then President Fidel V. Ramos.

a) Composition – The governing body of the college is vested in the Board of Trustees which shall be composed of the

following:

1. Chairman of the Commission on Higher Education (CHED), as chairman;

2. President of the College, as Vice Chairman;

3. Chairman of the Congressional Committees on Education and Culture;

4. Regional Director of the National Economic Development Authority (NEDA);

5. Regional Director of the Department of Science and Technology (DOST);

6. President of the Faculty Association;

7. President of the Central Student Council;

8. President of the Alumni Association;

9. Two (2) prominent citizens who have distinguished themselves in their profession or field of specialization chosen from

among a list of at least five (5) persons qualified in the city or the province where the school is located, as recommended

by the Search Committee constituted by the President in consultation with the chairman of CHED based on the normal

standards and qualifications for the position.

The faculty and the student council shall be represented by the president of their respective federations.

The private sector representatives shall be appointed by the Board of Trustees upon recommendation of a duly

constituted search committee (Section 3 (a), RA 8292).

Please refer to Annex B for the incumbent members of the Board of Trustees

The Law Establishing the Camarines Sur Polytechnic Colleges

The Governing Board of the College; Manner of Appointment of Members

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b) Term of Office – The president of the faculty and alumni associations and student trustees shall sit in the Board until the

expiration of their term of office in such capacities (Section 3 (b), RA 8292).

The prominent citizens shall serve for a term of two (2) years.

Powers and Duties of the Board of Trustees - The governing board shall have the following specific powers and duties in addition to its general powers of administration and the exercise of all the powers granted to the board of directors of a corporation under Section 36 of Batas Pambansa Big. 68 otherwise known as the Corporation Code of the Philippines; (section 4, RA 8292)

1. To enact rules and regulations not contrary to law as may be necessary to carry out the purposes and functions of the

college;

2. To receive and appropriate all sums as may be provided, for the support of the college in the manner it may determine,

in its discretion, to carry out the purposes and functions of the college;

3. To receive in trust legacies, gifts and donations of real and personal properties of all kinds, to administer and dispose the

same when necessary for the benefit of the college, subject to limitations, directions and instructions of the donors, if

any. Such donations shall be exempt from all taxes and shall be considered as deductible items from the income tax of

the donor: Provided, however, That the rights, privileges and exemptions extended by this Act shall likewise be

extended to non-stock, non-profit private colleges: Provided, finally, That the same privileges shall also be extended to

city colleges and universities with the approval of the local government to city colleges and universities with the

approval of the local government unit concerned and in coordination with the CHED;

4. To fix the tuition fees and other necessary school charges, such as but not limited matriculation fees, graduation fees and laboratory fees, as their respective boards may deem proper to impose after due consultations with the involved sectors;

Such fees and charges, including government subsidies and other income generated by the college, shall constitute special trust funds and shall be deposited in any authorized government depository bank, and all interests shall accrue therefrom shall form part of the same fund for the use of the college: Provided, That income derived from university hospitals shall be exclusively earmarked for the operating expenses of the hospitals.

Any provision of existing laws, rules and regulations to the contrary notwithstanding, any income generated by the

college from tuition fees and other charges, as well as from the operation of auxiliary services and land grants, shall be

retained by the college, and may be disbursed by the Board of Trustees for instruction, research, extension, or other

programs/projects of the college: provided. That all fiduciary fees shall be disbursed for the specific purposes for which

they are collected

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If, for reasons beyond its control, the college shall not be able to pursue any project for which funds have been

appropriated and allocated under its approved program of expenditures. The Board of Trustees may authorize the use of

said funds for any reasonable purpose which, in its discretion, may be necessary and urgent for the attainment of the

objectives and goals of the college;

5. To adopt and implement a socialized scheme of tuition and school fees for greater access to poor but deserving

students;

6. To authorize the construction or repair of its buildings, machineries, equipment and other facilities and the purchase and acquisition of real and personal properties including necessary supplies, materials and equipment. Purchases and other transactions entered into by the college through the Board of Regents/Trustees shall be exempt from all taxes and duties;

7. To appoint, upon the recommendation of the president of the college, vice presidents, deans, directors, heads of departments, faculty members and other officials and employees;

8. To fix and adjust salaries of faculty members and administrative officials and employees subject to the provisions of the revised compensation and classification system and other pertinent budget and compensation laws governing hours of service, and such other duties and conditions as it may deem proper; to grant them, at its discretion, leaves of absence under such regulations as it may promulgate, any provisions of existing law to the contrary notwithstanding; and to remove them for cause in accordance with the requirements of due process of law;

9. To approve the curricula, institutional programs and rules of discipline drawn by the administrative and academic councils as herein provided;

10. To set polices on admission and graduation of students;

11. To award honorary degrees upon persons in recognition of outstanding contribution in the field of education, public service, arts, science and technology or in any field of specialization within the academic competence of the college and to authorize the award of certificates of completion of non-degree and non-traditional courses;

12. To absorb non-chartered tertiary institutions within their respective provinces in coordination with the CHED and in consultation with the Department of Budget and Management, and to offer therein needed programs or courses, to promote and carry out equal access to educational opportunities mandated by the Constitution ;

13. To establish research and extension centers of the SUC where such will promote the development of the latter;

14. To establish chairs in the college and to provide fellowships for qualified faculty members and scholarships to deserving students;

15. To delegate any of its powers and duties provided for hereinabove to the president and/or other officials of the college as it

may deem appropriate so as to expedite the administration of the affairs of the college;

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16. To authorize an external management audit of the institution, to be financed by the CHED and to institute reforms,

including academic and structural changes, on the basis of the audit results and recommendations;

17. To collaborate with other governing boards of SUCs within the province or the region, under the supervision of the CHED

and in consultation with the Department of Budget and Management, the restructuring of said colleges to become more efficient, relevant, productive, and competitive;

18. To enter into joint ventures with business and industry for the profitable development and management of the economic

assets of the college or institution, the proceeds from which to be used for the development and strengthening of the college;

19. To develop consortia and other forms of linkages with local government units, institutions and agencies, both public and

private, local and foreign, in furtherance of the purposes and objectives of the institution;

20. To develop academic arrangements for institution capability building with appropriate institutions and agencies, public or private, local or foreign, and to appoint experts/specialists as consultants, or visiting or exchange professors, scholars, researchers, as the case may be;

21. To set up the adoption of modern and innovative modes of transmitting knowledge such as the use of information

technology, the dual system, open learning, community laboratory, etc., for the promotion of greater access to higher education;

22. To establish policy guidelines and procedures for participative decision-making and transparency within the institution;

23. To privatize, where most advantageous to the institution, management and non-academic services such as health, food,

building or grounds or property maintenance and similar such other objectives; and

24. To extend the term of the president of the college beyond the age of retirement but not later than the age of seventy (70), whose performance has been unanimously rated as outstanding and upon unanimous recommendation by the search committee for the president of the institution concerned.

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a) College President - The administration of the College shall be vested in the President of the College who shall render full time

service. He shall be appointed by the Board of Trustees, upon the recommendation of a duly constituted search committee. He

shall have a term of (4) years and shall be eligible for reappointment for another term.

He shall be assisted by a vice president for academic affairs who shall be appointed by the Board of Trustees upon the former’s

recommendation without prejudice to the appointment of more than one vice president when so warranted. Please see Annex A

for the Organizational Structure of the College.

In case of vacancy by reason of death, resignation, removal for cause or incapacity of the President to perform the functions

Officer-in-Charge pending the appointment of a new president.

In case of vacancy in the Office of the President as mentioned in the immediately preceding paragraph, his successor shall hold

office for the unexpired term.(Section 6, RA 8292).

b) Administrative Council – There shall be an Administrative Council consisting of the President of the College as Chairman, the

vice presidents, deans, directors and other officials of equal rank as members, and whose duty is to review and recommend to

the Board of Trustees policies governing the administration, management and development planning of the College for

appropriate action (Sec 9, RA 8292) Please see Annex C for the incumbent members of the Council.

c) Academic Council – There shall be an academic council with the President of the College as Chairman and all members of the

instructional staff with the rank of not lower than assistant professor as member. Please see Annex D for the incumbent

members of the Council.

The academic council shall have the power to review and recommend the curricular offerings and rules of discipline of the

College subject to appropriate action of the Board of Trustees. It shall fix the requirements for the admission of students as

well for graduation and the conferment of degrees subject to review and/or approval by the Board of Trustees through the

President of the College. (Section 10, RA 8292)

The College Administration

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The College shall primarily provide higher technological,

professional and vocational instruction and training in fisheries,

trade and technology, arts and sciences, as well as short term

technical and vocational courses, as the Board of Trustees may

deem necessary, and shall promote researches in the exploration

and conservation of natural resources in the province. (Section 2, BP

Blg. 512)

The College Mandate

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CSPC as the regional center of excellence in polytechnic education

CSPC shall take the lead in providing highly technical and professional quality education through

ladderized curricula in fisheries, trades & technology, arts & sciences, generating technology and

undertaking sustainable community development in accord with the College mandate, thrusts and

directions of higher education and national development goals.

CSPC commits to provide quality education and services that satisfy its clients and stakeholders

thereby producing world class professionals through continual improvement of all its programs.

The Vision

The Mission

The Quality Policy

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Specifically, the College is strongly committed to:

1. Provide quality instruction, learning environment and other support services to produce graduates

who are morally upright, service-oriented, technologically & professionally competitive and

innovative;

2. Conduct research and development to generate new scientific knowledge and advanced technology

through appropriate utilization and conservation of natural resources for sustainable development;

3. Implement viable production and income generating projects;

4. Undertake responsive and relevant extension and community development services; and

5. Strive to be a self-sufficient and self-sustaining higher educational institution.

GOALS AND OBJECTIVES

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1. The Records Section shall serve as the Central Channel of all incoming and outgoing communications to

other agencies, as indicated in the flow of communication hereto attached as Annex "E".

2. All incoming and outgoing communications shall pass the Records Section and shall be stamped "RECEIVED"

or "RELEASED" as the case may be. A logbook shall be maintained indicating the file and code number of

every correspondence received or released. The time and date shall be indicated.

3. The arrows pointing upward indicate that the document shall be forwarded directly to the addressee.

4. The arrows pointing downward indicate that the document shall be transmitted to the addressee for appropriate

consideration or for information purposes only.

5. The broken lines indicate that certain offices shall be furnished copies of the communication.

6. All communication/requests from students or employees which need to be acted upon by Department

Heads/Section or Unit Heads shall be received by the concerned office, copy furnished the Records Section and

other offices.

7. All communication intended for the Vice Presidents or the President shall also be received directly by said

offices, copy furnished other offices.

8. The addressee/approving officer shall be responsible in providing copies of his/her action those offices entitled

to receive copies.

9. The flow of communications as indicated in the diagram is anchored on the matrix of communications duly

adopted by the College. (ADCO Resolution No. 72-07, dated November 9, 2007)


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GRADUATE PROGRAM

Master in Engineering (ME)

Master of Arts in Nursing (MAN)

Master in Business Management (MBM)

UNDERGRADUATE PROGRAMS

ENGINEERING TECHNOLOGY

One- Year Certificate in Building Wiring Electrician

Two-Year Certificate in Electrical Technology

Three-Year Diploma in Electrical Technology

Bachelor in Electrical Engineering

Bachelor of Science in Electrical Engineering

One- Year Certificate in Automotive Technology

Two-Year Certificate in Machine Shop Technology

Three-Year Diploma in Mechanical Technology

Bachelor in Mechanical Engineering

Bachelor of Science in Mechanical Engineering

One- Year Certificate in Construction Craftsman

Two-Year Certificate in Construction Technology

Three-Year Diploma in Civil Technology

Bachelor in Civil Engineering

Bachelor of Science in Civil Engineering

One- Year Certificate in Consumer Electronics

Two-Year Certificate in Consumer Electronics Technology

Three-Year Diploma in Electronics Technology

Bachelor in Electronics Engineering

Bachelor of Science in Electronics Engineering

INFORMATION AND COMMUNICATION TECHNOLOGY

One- Year Certificate in PC Operations / Data Encoder

Two-Year Certificate in Computer Hardware Servicing / Technician

Three-Year Diploma in Computer Programming

Bachelor of Science in Information Technology

One- Year Certificate in PC Operations / Data Encoder

Two-Year Certificate in Computer Hardware Servicing / Technician

Three-Year Diploma in Computer Programming

Bachelor of Science in Computer Science

HEALTH CARE TECHNOLOGY

One- Year Certificate in Health Aide

Two-Year Certificate in Midwifery

Three-Year Diploma in Practical Nursing

Bachelor of Science in Nursing

Two-Year Certificate in Computer Hardware Servicing/Technician MANAGEMENT AND ENTREPRENEURSHIP

One- Year Certificate in Junior Secretarial

Two-Year Certificate in Associate in General Secretaryship

Three-Year Diploma in Specialized Secretaryship

Bachelor of Science in Office Administration

One- Year Certificate in Food Servicing

Two-Year Certificate in Food Preparation

Three-Year Associate in Hotel and Restaurant Management

Bachelor of Science in Food Service Management

The Courses Offered

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One- Year Certificate in Tour guiding

Two-Year Certificate in Tourism Planning and Development

Diploma in Ecotourism Management

Bachelor of Science in Tourism Management

One- Year Certificate in Entrepreneurial Management

Two-Year Certificate in Basic Entrepreneurship

Diploma in Entrepreneurship

Bachelor of Science in Entrepreneurial Management

EDUCATION, ARTS AND SCIENCES

One- Year Certificate in Food Preparation and Servicing

Two-Year Certificate in Food and Beverage Service

Management Three-Year Diploma in Food Catering Service

Management

Bachelor in Technical Teacher Education (Major in Food

Service Management)

One- Year Certificate in Consumer Electronics

Two-Year Certificate in Electronics Technician

Three-Year Diploma in Electronics Technology

Bachelor in Technical Teacher Education (Major in Electronics

Technology)

One Year Certificate in BPO Servicing

Two Year Certificate in BPO Servicing Management

Associate in Servicing Management

Bachelor of Arts in English

Two-Year Certificate in Electronics Communication and Service

Technology

Bachelor of Science in Mathematics

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1. New Tuition Fee Rates (Undergraduate) Entrance Exam Fee (per BOT Res. No. 01-066) P 50.00

S/Y 2004-2005 (BOT Res. No. 04-253) P 120.00/unit Medical & Dental Fee (per BOT Res. No. 01-066)

S/Y 2005-2006 (BOT Res. No. 04-253) P 150.00/unit Undergraduate P 50.00

S/Y 2006-2007 (BOT Res. No. 04-253) P 150.00/unit Graduate P 75.00

S/Y 2007-2008 (BOT Res. No. 04-253) P 150.00/unit Library Fee

S/Y 2008-2009 (BOT Res. No. 08-441) P 180.00/unit Undergraduate (per BOT Res. No. 04-272) P 100.00

S/Y 2012-2013 (BOT Res. No.12-763 ) P 250.00/unit Graduate (per BOT Res. No. 01-066) P 100.00

Tuition Fee Rate (Graduate School) - subject to 10% increase per year until Band Fee (per BOT Res. No. 01-066) P 50.00

reaching P500.00/unit, effective 2003-2004 (BOT Resolution No. 02-140)

ROTC/NSTP Fee (RA 9163) P 375.00

S/Y 2004-2005 P 330.00/unit Athletic Fee (per BOT Res. No. 01-066) P 150.00

S/Y 2005-2006 P 363.00/unit Cultural Arts Fee (per BOT Res. No. 15-32) P 100.00

S/Y 2006-2007 P 399.30/unit ID Fee (per BOT Res. No. 14-41) P 150.00

S/Y 2007-2008 P 439.25/unit Student Handbook (per BOT Res. No. 15-31) P 100.00

S/Y 2008-2009 P 483.00/unit Hands-On Fee

S/Y 2009-2010 P 500.00/unit Computer (per BOT Res. No. 01-066) P 500.00/subject

2. School Facilities Fee (BOT Resolution No. 14-39) P200.00/semester Typing (per BOT Res. No. 06-332) P 150.00/subject

3. Itemized Rate of Graduation Fee - Undergraduate (per BOT Res. No. 15-33)

Steno Machine (per BOT Res. No. 06-332) P 200.00/subject

For Graduates of Terminal and Degree Courses:

All Engineering Courses with laboratory and

Graduation Fee P 200.00 laboratory equipment (per BOT Res. No. 14-38)

Yearbook w/ Diploma Jacket 1,400.00 Major subjects P 500.00/subject

Academic Gown / Toga Rental 150.00 Minor subjects P 100.00/subject

Transcript Fee 50.00 On-the-Job Training Fee (per BOT Res. No. 01-006) P 300.00

Diploma Fee 100.00 Laboratory Fee - CHCT Dept. (per BOT Res. No. 01-066)

Class Memorial 75.00 Chemistry P 60.00/subject

TOTAL P 1,975.00 Physics P 40.00/subject

For Graduates of Non-Degree Courses:

Laboratory Fee - Other Dept. (per BOT Res. No. 14-38)

Graduation Fee P 200.00 Chemistry P 100.00/subject

Academic Gown / Toga Rental 150.00 Physics P 100.00/subject

Diploma Fee 100.00 Affiliation Fee (HCT) (per BOT Res. No. 01-066)

Class Memorial 75.00 1st year Based on the computation

TOTAL P 525.00 2nd year to 4th year of the number of hours

4. Graduation Fee (Graduate School) Changing/dropping subjects (per BOT Res. No. 01-066) P 15.00/subject

Graduation Fee P 300.00 Late Enrolment (per BOT Res. No. 01-066) P100.00/student

Yearbook w/ Diploma Jacket 1,450.00 Special Examination (per BOT Res. No. 01-066) P 20.00/subject

Academic Gown / Toga Rental 200.00 Completion/removal exam. Fee (per BOT Res. No. 01-066) P 20.00/subject

Transcript Fee 50.00 Re-issuance of Diploma : (per BOT Res. No. 15-33)

Diploma Fee 100.00 Undergraduate P 100.00

Class Memorial 75.00 Graduate P 100.00

TOTAL P 2,175.00 Certification Fee (per BOT Res. No. 15-33) P 30.00

CAV Fee (per BOT Res. No. 01-066) P 40.00

5. Internet Fee (BOT Res. No. 03-170) P 150.00 Authentication Fee (per BOT Res. No. 01-066) P 10.00/page

6. RLE Fee - based on the formula per CMO No. 30 s. 2001

Transcript Fee (per BOT Res. No. 01-066) P 50.00/page

7. Undergraduate Thesis Writing Fee P 4,000.00/group ID Re-issuance Fee (per BOT Res. No. 14-41) P 150.00

8. Graduate Thesis Oral Exam. Related Fee (per BOT Res. No. 06-346) P 7,600.00 Publication Fee (per BOT Res. No. 14-40)

9. Other School Fees

Undergraduate P 100.00

Admission Fee (per BOT Res. No. 01-066)

Graduate P 100.00

Undergraduate P 40.00 Uniform Fee (per BOT Res. No. 15-30)

Graduate P 75.00 Male P 300.00

Misc./Matriculation Fee: (per BOT Res. No. 01-066)

Female P 500.00

Undergraduate P 50.00 Fine for delayed return of Academic Gown P5.00/day/piece

Graduate P 100.00

Guidance and Testing Fee: (per BOT Res. No. 01-066)

Undergraduate P 30.00

Graduate P 50.00

The School Fees

13

1. Accepting payment for Tuition and Miscellaneous Fees During Enrolment and Periodical Examinations

2. Applying for Authentication of Scholastic Records

3. Applying for College Entrance Examination

4. Applying for Enrolment

5. Applying for Certification, Authentication and Verification (CAV)

6. Applying for Graduation

7. Applying for the Issuance of Credentials

8. Applying for Reissuance of Diploma and Transcript of Record

9. Applying for New/Renewal of Student Identification Card

10. Applying/Renewal of Application for Bed Space at the College Dormitory

11. Availing of Annual Physical Examination

12. Availing of Dental Treatment

13. Availing of Medical Consultation and Treatment

14. Claiming of School/Clinical Uniform

15. Paying of Other Fees

16. Requesting for Refund of Payment

17. Requesting for Statement of Accounts/Balances/Payment History

18. Securing Examination Permit

19. Securing Final Examination Clearance

20. Securing Medical Certificate

The Top 20 Frontline Services

14

ACCEPTING PAYMENT OF TUITION AND MISCELLANEOUS FEES DURING ENROLMENT AND PERIODICAL EXAMINATIONS

S T E P S SERVICE PROVIDER DURATION

(Under Normal Circumstances)

PERSON IN CHARGE

FEES (subject to

change)

FORM (free of charge)

1 2

1 2

3

Tuition and Miscellaneous fees during enrollment Secure Priority Number from the Students Kiosk

Go to the Cashier’s Office and Pay the required amount Tuition and Miscellaneous fees during periodical examinations: Secure Priority Number from the Student Kiosk Go to the Cashier’s Office

Claim OR for payment made

Checks/verifies amount in the Assessment Form and

receives Cash Counts/checks authenticity of Cash tendered and issues

OR/s Counts/checks authenticity of Cash tendered and issues

OR/s Verifies amount due from the computer and checks cash

tendered Issues OR/s Releases OR/s and change if there is any

30 seconds

1 minute

30 seconds

1 minute

30 seconds

Cash Clerk / Cashier


Cash Clerk /

Cashier

Upon Enrolment P1,000.00 or

more

Balance is divided into 3 payments for

Pre-lim. Mid-term

finals

Assessment Form

ABOUT THE SERVICE

It provides an effective and efficient delivery of service to Students during enrollment and periodical examinations

REQUIREMENTS

Assessment form Print Out from SIAS. Order of Payment or Official Receipt/s (OR/s)

HOW TO AVAIL OF THE SERVICE

OFFICE LOCATION

Cashier’s Office, 2nd Floor of Food Laboratory Building

15

STEPS

SERVICE PROVIDER

DURATION

(under Normal Circumstances

PERSON IN CHARGE

FEES

(subject to change)

Form (free of charge)

1

2

3

4

Secure transaction slip at the Registrar’s Office Proceed to the Cashier’s Office for the payment of fees Present the OR and submit the documents

Release documents

Receives supporting documents and advises students to proceed to the Cashier’s Office Receives payment and issues official receipt Registrar authenticates the documents,

records in the logbook and releases the documents

-

30 seconds

2 minutes

2 minutes

-

Registrar’s Staff Cashier Registrar and Staff Releasing Clerk

-

10.00 per page

-

CSPC-F-REG-07

APPLYING FOR AUTHENTICATION OF SCHOLASTIC RECORDS

ABOUT THE SERVICE

This service is for authenticating photocopies of original records to be used for

employment, board examination and for record and reference purposes. REQUIREMENTS

Original copies of scholastic records HOW TO AVAIL OF THE SERVICE

OFFICE LOCATION

Registrar’s Office, 2nd Floor of Food Laboratory Building


16

APPLYING FOR COLLEGE ENTRANCE EXAMINATION



PERSON IN CHARGE

FEES (subjects

to change)


Checks the completeness of the requirements and advises the student to pay testing fee. Issues Official Receipt. Issues Admission Slip and schedules applicant when to take the College Entrance Tests.

Conducts the Entrance Tests on the scheduled time.

Posts Entrance Tests Results one (1) week after the date of examination.

PHP. 50. 00 Testing Fee

CSPC-F-GUID-02

CSPC-F-GUID-05

1 2 3 4 5

Secure an application form from the Guidance Office.

Pay the testing Fee at the Cashiers' Office. Go back to the Guidance Office and Submit the accomplished Application Form together with the required requirements and receipt. Come back and take the College Entrance Test on the scheduled date. Wait for the results to be released one (1) week after the date of examination.

3 minutes

5 minutes

3 minutes

4 hours

One (1) week after the date of examination

Guidance Counselor/ Staff

Cashier / Collecting

Officer

Guidance Counselor/ Staff

Guidance Counselor

Guidance Counselor

ABOUT THE SERVICES

It caters to freshmen and transferees applying for enrol ment in the College. It includes testing and monitoring of the Enrollment process.

The school’s administration must take into account the predominantly human element that it serves. Based on its mission and vision, it has the freedom to determine its own policies, standards, regulations for making the education it provides accessible. The Admission Service is foremost in promoting the CSPC’s Education through first-hand information and the assessment and placement of student applicants.

REQUIREMENTS For fourth year HS Students: 1. Duly accomplished Application Form; 2. Two (2) copies of 1 1/2 by 1 1/2 inch pictures w/ blue background; and 3. Testing Fee receipt from the Cashier’s Office.

For Students who are already HS Graduates and Transferees: 1. Duly accomplished Application Form; 2. Photocopies of: Report Card, Transcript of Records, and Certificate of Good Moral Character/

Honorable Dismissal; and 3. Testing Fee receipt from the Cashier’s Office.


OFFICE LOCATION

Guidance Office, 2nd Floor of Duran Building


17




PERSON IN CHARGE

FEES (subject to

change)


1

2

3

4

NEW STUDENTS

Secure Students Profiling form Submit for Health Assessment Proceed to the Deans Office for

Pre-registration Pay the required fees at the

Cashier’s office and claim receipts

Receives accomplished

form/credentials Receive & checks data on the form

-

Receives payment and issues

official receipts

1 minute

1 minute

5-minutes

5 minutes

Receiving Clerk College Nurse CME HCT COE Dean’s Clerk CICT CEAS

Cashier and Staff

-

-

-

25% of the total assessment

CSPC-F-REG-06

APPLYING FOR ENROLMENT

ABOUT THE SERVICE The Office of the College Registrar adopts the computerized program on Student Information and Accounting System (SIAS) for effective and efficient processing of application for enrolment.

REQUIREMENTS

For New Student Entrance Examination Result Transcript of Record Transfer Credentials F 138-Report Card

For Old Student

Evaluation of grades duly certified by the Dean


Certificate of Good Moral Character One copy of 2x2 colored pictures with white

background Photocopy of NSO birth certificate Board Rating (Graduate School) Long Size brown envelope (undergraduate) and Short size brown envelope (Graduate School)



COE Dean’s Office, 2nd Floor of Duran Building

CHCT Dean’s Office, 2nd Floor of Duran Building

CME Dean’s Office, 2nd Floor of Duran Building

CEAS Dean’s Office, 2nd Floor of Duran Building

CICT Dean’s Office, 2nd Floor of I.T. Building

OFFICE LOCATION

18



PERSON IN CHARGE

FEES (subject to

change)


1

2

3

Claim official enrolment certificate at

the Registrar’s Office

OLD STUDENT

Present Clearance and Examination Permit to the Dean. Regular student waits for assessment Irregular student waits for the evaluation of subjects by the Dean before asking for assessment Pay the required fees at the Cashiers office and claim Official Receipts Claim print out of the Official enrolment certificate at the Registrar’s Office

Prints and Issues Print-out of

official enrolment certificate Receives clearance and

Examination permit Prints assessment Evaluates subjects Receives payment and issues

official receipt. Prints and Issues print-out of

official enrolment certificate

16 minutes

1 minute

3 minutes

15 minutes

5 minutes

16 minutes

CME HCT Deans Clerk COE CICT CEAS GS, Buhi - Registrar

Deans/Receiving Clerk CME HCT Deans Clerk COE CICT CEAS

Cashier’s Staff CME HCT Deans Clerk COE CICT CEAS

-

25% of the total assessment

enrolment certificate

CSPC-F-ACCTG-26

Assessment form

Enrolment certificate

19

STEPS

SERVICE PROVIDER

DURATION

(under Normal Circumstances

PERSON IN CHARGE

FEES

(subject to change)

Form

(free of charge)

1 2

3 4 5

Fill up Transaction Slip at the Registrar’s Office

Submit the above documents to the Registrar’s Office, request for payment /charge slip

Pay CAV fee at the Cashier’s Office

Present OR for CAV to the Registrar’s Office

Claim CAV claiming stub

Receives Transaction Slip

Receives supporting document and advises student to proceed to the Cashiers Office.

Receives payment/ charge slip

Dry-seals documents Advises client to come back the following day

to get the claim stub as proof of mailing to DFA

Claims stub & mails Documents to DFA

1 minute

20 minutes

5 minutes

2 minutes

2 minutes

Receiving Clerk

Registrar and Staff

Cashier and Staff

President Staff

Releasing Clerk

-

-

P40.00-CAV P10.00 per page

-

-

.

CSPC-F-REG-07

Payment/ charge slip

Claiming stub

APPLYING FOR CERTIFICATION, AUTHENTICATION AND VERIFICATION (CAV) ABOUT THE SERVICE CAV is issued to applicants applying for overseas employment and/or migration as required by the Department of Foreign Affairs (DFA). REQUIREMENTS 1. Transcript of Records (photocopy) 4. 1 pc. Documentary stamp 2. Diploma (photocopy) 5. Authorization letter (for third party 3. 2 pc. Pictures 1 ½” x 1 ½” claimants)


OFFICE LOCATION



20


STEPS

SERVICE PROVIDER

DURATION (under Normal Circumstances)

PERSON IN CHARGE

FEES (subject to

change)


1 2 3

Secure Application Form from the Registrar’s Office

Secure signature of the deans, advisers, College Registrar

Submit duly accomplished Application form to the Registrar’s Office for evaluation of grades

Checks and verifies student records

Signs application of students

Receives application for graduation and verifies student record and approves application, if no deficiencies noted, advises student to pay the required fees

1 minute

2 minutes

10 minutes

CME,CICT HCT COE GS, Buhi-Registrar

COE CME HCT CICT Class Advisers Registrar

COE CME,CICT HCT GS, Buhi - Registrar

-

-

-

CSPC-F-REG-01

APPLYING FOR GRADUATION ABOUT THE SERVICE A graduating student is required to file Application Form for Graduation within two months after enrollment in the last semester of the course to be included in the list of Candidates for graduation. REQUIREMENTS

Must have at least one year residency in College Must have submitted duly accomplish application form Must have complied with the Zero Unit Policy Must have passed the Comprehensive Examination (Graduate School) and Must have successfully defended his/her thesis and submitted bound copies of the Blue Book (Terminal Years).

Processing Clerk

Deans

Processing Clerk

OFFICE LOCATION


21

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1

2

3

Secure Transaction Slip Form at the Registrar’s Office

Secure clearance form from the

Billing Section Secure signatures of concerned officials such as: HCT,CME,COE,

CICT, CEAS (Deans Office) Library, Billing and Registrar’s Office

Receives duly accomplished form

Verifies student record and signs

clearance

-

1 minute

3 minutes

2 minutes

Receiving Clerk

Billing and Accounting Section

HCT CME COE CICT CEAS Lib. - Librarian Acctg.- Billing Clerk

-

-

-

CSPC-F-REG-07

CSPC-F-REG-04

APPLYING FOR ISSUANCE OF CREDENTIALS (TRANSCRIPT OF RECORDS, CERTIFICATIONS, & OTHERS) ABOUT THE SERVICE Credentials are issued to students of the College who wish to seek employment, take the board examinations and for purposes of admission. REQUIREMENTS

Duly approved Clearance 1 pc. Documentary Stamp Two copies of passport size pictures with white background and nametag (for

board examination).


OFFICE LOCATION


Billing & Assessment Section, 2nd Floor of Food Laboratory Building






Library, 2nd Floor of Library Building

Deans

22

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

4

5

6

Pay required fees at the cashier’s

office. Present the duly accomplished

clearance to the Registrar’s office Claim the credentials requested

Checks documents, receives

payment and issues receipts Receives and checks other

attached documents and prepares requested credentials

Issues authenticated credentials Including the original copies

5 minutes

5 minutes

1 minute

Registrar Cashier and Staff COE CME CICT HCT CEAS GS, Buhi – Registrar Registrar and Staff

P30.00 cert. fee 50.00 per page

-

-

Proce

ssing

Clerk

23

STEPS

SERVICE PROVIDER

DURATION

(under Normal Circumstances)

PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1

2

3

4

Secure Transaction Slip at the

Registrar’s Office Secure clearance form from the

Billing & Assessment office (for the first request)

Pay at the Cashier’s office the

required fees Present the official receipts of

payment to the Registrar’s Office

Claim the requested documents

Receives supporting document and advises

student to proceed to the Cashiers Office. Issues Clearance indicating fees to be paid Accepts payment and issues official receipt Verifies records and prepares requested

documents Advises the client to come back the following day

to claim the documents Issues requested documents

30 seconds

1 minute

2 minutes

45 minutes

2 minutes

Receiving Clerk

Billing and Accounting

Section

Cashier and Staff

Registrar and Staff

Registrar and Staff

-

- P100.00-Diploma P50.00-1 page TOR

-

-

CSPC-F-REG-07

CSPC-F-REG-04

APPLYING FOR REISSUANCE OF DIPLOMA & TRANSCRIPT OF RECORDS

ABOUT THE SERVICE Re-issuance of Diploma and Transcript of Records is granted to student whose diploma or transcript was lost and beyond recovery. REQUIREMENTS Affidavit of loss

Receipt of payment 1 pc. Documentary Stamp


OFFICE LOCATION



24

APPLYING FOR NEW/RENEWAL OF STUDENT IDENTIFICATION CARD

STEPS SERVICE PROVIDER DURATION


PERSON IN CHARGE

FEES (subject

to change)


1

Go to Internet Center

Checks the enrollment official receipt (OR) of Internet

Payment Fee and counter checks the ID picture against the bearer applicant.

Encodes client’s profiles to the Internet Accesses Client Database System. Prints client’s profile on the Internet Access Card. Attaches the 1”X1” ID picture and records the IA Card No.

on the log book indicating it as New application. Keep record on file

1 minute

Internet Assistant

-

2

Record your request of Internet Access Card application in a specified log-book by writing the date of application, name, and course & section.

3 minutes

Internet Assistant

-

3 Claim the Internet Access Card.

1 minute Internet Assistant -

ABOUT THE SERVICE

The CSPC Internet Center facility provides the school’s personnel and enrolled students an access to the Internet through its Internet facility. It provides a high speed Internet Access Service at a speed of 50 Mbps Mbps that is shared among the various clients within the campus through its cable and wireless (WiFi) LA N connections. REQUIREMENTS

Enrollment Form with the enrollment Official Receipt (OR) of payment.

1”x1” ID Picture


OFFICE LOCATION

Internet Center, 2nd Floor of Academic Building 1

25

APPLYING/RENEWING APPLICATION FOR BED SPACE AT THE COLLEGE DORMITORY

STEPS

SERVICE PROVIDER

DURATION (under Normal Circumstances)

PERSON IN CHARGE

FEES (subject to

change)


1

2

3

Applying for bed space at the dormitory:

Go to the office of the Property Custodian (Secure Application form)

Submit duly accomplished application together with other requirements

If approved, go back to the office of the Property Custodian for issuance of order of payment slip.

Releases application/contract and informs students of requirements for submission

Checks completeness of requirements/attend

to student/parents queries. Consolidates application and submits to the

President thru the VP for Administration for approval.

Informs the applicants of the status of the

application Receives payment & issues receipt

1 minute

1 minute

A day after the last filing of application

2 minutes

Dorm Attendant /

Property Custodian

Cashier

P800.00 /month

CSPC-F-PC-26 CSPC-F-PC-27

ABOUT THE SERVICE

The College Dormitory is open to officially enrolled student of the college who is not residing within the Poblacion of Nabua. In the selection of the applicants, the criteria are the residence or place of origin and family income of the applicant.

REQUIREMENTS

Official Enrolment Certification Certificate of Residency issued by the Barangay Captain Income Tax Returns of Parents


OFFICE LOCATION

Supply and Property Office, 2nd Floor of Administration Building

26

4 5

1

2

3

4

5

6

7

Go back to the Property Office and present official receipt

Issuance of Room Key Renewing application for bed spacing: Present official receipt for dormitory

rental from previous semester

Secure clearance from the Property Office at the end of the semester

Submit duly accomplished contract and application form If approved go back to the office of the Property Custodian for issuance of order of payment slip

Go back to the Property office and present official receipt

Issuance of Room key

Receive duplicate of contract and occupancies room assigns.

Checks and verifies the official receipt, records and files the order of payment slip

Issues the room keys, copy of the contract and

dormitory rules The PC or one among the staff accompanies

the occupant to the College Dormitory Checks payment, releases contract and

application form to occupants with paid accounts.

Verifies entries, signs and releases duplicate. Files copy and transmits to Billing Section

Statement of Fees on integration in assessment of student.

2-5 minutes

2 minutes

10 minutes

1 minute

Dorm Attendant / Property

Custodian

Property Custodian


Clearance

27

AVAILING OF PHYSICAL EXAMINATION

STEPS

SERVICE PROVIDER

DURATION


PERSON

IN CHARGE

FEES

(subject to

change)

FORM

(free of charge)

1

Secure Health

Assessment

Provides the individual health record form and instructs client to fill

up the form on personal data and health portion if client does not have yet the record on file if otherwise, gets the record on file.

Checks the veracity of written entries on the form. Gets the vital

signs, height and weight and visual acuity if needed and records. Performs physical examination, evaluates and gives remarks and

recommendation. If needs referral, provide referral slip. Records the case in the logbook

2 minutes

5 minutes

10 minutes

Nurse

Nurse

Physician

Nurse

CSPC-F-MeD-01

CSPC-F-MeD-05

ABOUT THE SERVICE

Physical examination is conducted to students and employees to assess the

physical status as a baseline data of their health condition and for whatever purposes it

may serve.

REQUIREMENTS NONE


OFFICE LOCATION

Medical & Dental Clinic, 2nd Floor of Food Laboratory Building

28

AVAILING OF DENTAL TREATMENT

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES (subject to

change)


1

2

Submit for Dental Treatment Take note of dental advice after Treatment / receives medicine

(if any)

Asks the name of the client and gets the dental

form from files. Attends the need of the client and performs

appropriate treatment. Records the case in the logbook.

3 minutes

5 minutes to 1 hour

2 minutes

Dentist

Dentist

Dentist

none

CSPC-F-DeN-01

ABOUT THE SERVICE

This service is available to all the students and employees of CSPC to prevent and treat oral diseases.

Dentist perform the following o Consultations o Tooth extraction o Prescription of medicines, if needed

Dental treatment is available every

8:00 am – 12:00 nn Tuesdays 8:00 am – 5:00 pm Thursday s

REQUIREMENTS

For the new students – secure dental form from the School clinic and accomplish upon enrolment.


OFFICE LOCATION

Medical & Dental Clinic, 2nd Floor of Food Laboratory Building

29

AVAILING OF MEDICAL CONSULTATION AND TREATMENT

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1

Seek Consultation and Treatment

Receives the client and asks reasons for consultation. Gets

personal data, takes vital signs and the chief complaints and records on the Treatment form and in the logbook.

Conduct physical examination, evaluates medical history and

prescribes medicine and or makes referral slip for referral Provides the prescribed medicine and/or gives the

prescription and referral slip, if to be referred to other health agency

5 minutes

10-15 mins.

5 minutes

Nurse

Physician/Nurse

Nurse

-

CSPC-F-MeD-08

CSPC-F-MeD-05

ABOUT THE SERVICE

The purpose of the service is to diagnose and treat illnesses and give appropriate medical services.

The school clinic caters to all students and employees of CSPC. The service includes consultations, emergency treatment and treatment of minor

medical cases.

Clinic Hours: Mondays thru Fridays- 8:00 a.m. – 12 noon; 1:00 p.m. – 5:00 p.m. Medical Consultation and Treatment by the Physician (Every Tuesdays and Thursdays; 8:00 – 5:00 pm) (Every Saturdays; 8:00 – 10: 00 am)

REQUIREMENT NONE


OFFICE LOCATION

Clinic, 2nd Floor Food of Laboratory Building

30

CLAIMING OF SCHOOL/CLINICAL UNIFORMS

STEPS SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1

2

3

Go to the IGP office as

soon as notice of availability of school uniforms, clinical uniforms or ID cord is posted on conspicuous places in the College.

Present official Receipt

Receive the school, P.E.,

Clinical uniform or ID Cord

Checks the submitted documents and

records the official receipt in the logbook.

Check official Receipt Issues school, clinical uniform, PE uniform

or ID cord Signs and stamps “released” the Official

2mins/student

1 minute 11 minutes/student

1 minute

IGP In-Charge

and/or staff

IGP In-Charge

and/or staff

IGP In-Charge and/or staff

IGP In-Charge

and/or staff

School Uniform

Male – P 300.00 Female – P 500.00

Clinical Uniform

P 2,200.00 PE Uniform P 350.00

ID Cord P 100.00

ABOUT THE SERVICE

School uniforms, PE uniforms, Clinical Uniform and ID Cord are provided to freshmen and interested 2nd year to 5th year students. REQUIREMENT

Original official receipts for uniform fee and/or assessment form of enrolment HOW TO AVAIL OF THE SERVICE

OFFICE LOCATION

IGP Office, 1st Floor of Administration Building

31

PAYING OF OTHER FEES



PERSON IN-CHARGE

FEES (subject

to change)


1 2 3

Secure Priority number from the Student kiosk. Go to the Cashier’s Office and Pay any of the following:

a. Official Transcript of Record b. Certification Fee c. Graduation Fee d. CAV Fee e. Authentication Fee f. Renewal of Diploma g. Renewal of ID h. Dropping/Adding of subjects i. Rentals

Receive OR for payment made

Verifies authenticity of requirements presented Receives/checks cash tendered Issues OR Releases OR and change, if there is any

30 seconds

1 minute

5 seconds

Cash Clerk /

Cashier

ABOUT THE SERVICE It provides an effective and efficient delivery of service to Students/Clients paying

Other Fees.

REQUIREMENTS Accomplished Clearance Order of Payment or Photocopies of Documents to be authenticated Identification Card (ID)

FEES Transcript: ₱15.00/page CAV Fee: ₱40.00 Fee ₱50.00/set Authentication Fee: ₱10.00/copy Graduation: ₱525 - Non Degree Certification Fee: ₱30.00 Fee ₱1975 – Terminal courses Renewal of Diploma: ₱100.00

₱2175- Masteral Dropping/Adding of Subj. ₱15.00/subject Renewal of ID: ₱150 Rentals as billed HOW TO AVAIL OF THE SERVICE

OFFICE LOCATION


32

REQUESTING FOR REFUND OF PAYMENT



PERSON IN CHARGE

FEES (subject to

change)


1

2

Go to the Billing and Assessment Section for the processing of the refund payment

Go to the Cashier’s Office to claim his refund.

Verifies as to completeness of the required entry in the request form correctness of the submitted requirement and the validity of the claim. Stamps documents as “certified true copy” Returns to the client the “Student’s Copy” of the request. Prepares the voucher for the payment of the refund. Verifies completeness of required documents and the identity of the claimant. Release the check/cash to the claimant

5 minutes 5 seconds 5 seconds 1 day for every batch of 50 students or below 10 minutes 5 minutes

Billing and Assessment In-

Charge

Cashier/Disburs

ing Officer

-

-

Request form

CSPC-F-ACCTG-01

ABOUT THE SERVICE

The students who have overpaid their assessment by reason of a scholarship grant subsequently credited, non-availment of any school uniforms and its accessories, erroneous charging of fees and other reasons which may result to an excess payment over the assessment may claim for a refund.

REQUIREMENT Official Receipt of Payment Certificate of Scholarship (if scholar) and: Certification from the Property Office that the student was not able to claim school

uniform or any accessories because of its unavailability (if applicable)


OFFICE LOCATION



33

REQUESTING FOR STATEMENT OF ACCOUNTS/BALANCES/



PERSON IN CHARGE

FEES (subjects to

change)


1

Go to the Billing and Assessment Section

Verifies identity of requestor and checks student’s records. Indicates the balance of the student to his request form or prints his student ledger, if necessary.

5 minutes

Billing and

Assessment In-Charge

-

PAYMENT HISTORY ABOUT THE SERVICE

The students or alumni members may secure statement of accounts/balances or their payment history as basis for the amount to be paid during examination, request for credentials or for other purposes.

REQUIREMENT

Student ID/Alumni ID


OFFICE LOCATION


34

REQUESTING FOR EXAMINATION PERMIT



PERSON IN CHARGE

FEE (subject to

change)


1

2

Go to the Cashier’s Office to pay his dues

Go to the Billing & Assessment Section

Processes payment and issues Official Receipt

Verifies the authenticity of the receipt and the amount paid by the student

Releases the examination permit

1 minute

3 minutes

Cashiers

Billing and Accounting

Office

-

-

CSPC-F-ACCTG-26

ABOUT THE SERVICE

Before taking the examination, the student must secure his exam permit; otherwise, grades will be withheld. As a pre-requisite of the issuance, student accounts due for the periodic examination must be paid.

REQUIREMENT

N O N E


OFFICE LOCATION



35

SECURING FINAL EXAMINATION CLEARANCE



PERSON IN-CHARGE

FEE (subject

to change)


1

2

3

Go to the Billing and Assessment Section to secure the clearance form

For students: 2A. applying for graduation or transfer, signatures of the following officials must be sought: 1. College Registrar2. Guidance Counselor3. Director, Student Dev’t. Services4. Alumni Treasurer5. Concerned Dean6. CSC Treasurer

2B. For release of credentials e.g. diploma, TOR,Honorable dismissal, certification (GWA, CAV,COG) is subject only to clearance on property &financial accountability with the College, thesignature of the College Accountant must be sought

Present final examination clearance at Dean’s Office

Issues the clearance form and directs the student to secure the necessary signature of concerned officials and comply with their respective requirements

Verifies the clearance form

5 minutes

1 minute each office

1 minute

Billing and Assessment In-charge

College Registrar Guidance Counselor Director, Student Dev’t. Services

Alumni Treasurer Concerned Dean CSC Treasurer College Accountant

Dean’s Office Clerk

-

-

CSPC-F-ACCTG-04

ABOUT THE SERVICE

The students are required to secure final examination clearance. A duly accomplished clearance proves that students are cleared of all financial, property and other accountabilities with the College. This clearance is a requisite for the enrollment in the succeeding semester.

REQUIREMENT

Official Receipt of Payment


OFFICE LOCATION

Billing & Assessment Section, 2nd Floor of Food Laboratory Building Cashier's Office, 2nd Floor of Food Laboratory Building

36

SECURING MEDICAL CERTIFICATE

STEPS

SERVICE PROVIDER

DURATION


PERSON IN

CHARGE

FEES

(subject to

change)

FORM

(free of charge)

1

2

Secure Medical Certificate

form Receive the medical certificate

Provides the Form and instructs client to write the name and course on the Form. Takes the height and weight, vital signs if the purpose is

for OJT, Sport activities, scholarship and tour and records on the form. If it is for sick leave, the nurse takes the data from the treatment form and records in the medical certificate form

Conducts physical examination, signs and issues the

medical certificate. Records in the logbook and releases to the client

5 minutes

10-13 minutes

10-15 minutes

1 minute

Nurse Nurse

Physician

Nurse

none

CSPC-F-MeD-01

CSPC-F-MeD-02 CSPC-F-MeD-03

ABOUT THE SERVICE

Firms, government agencies and the colleges may require medical certificate from the students. This is especially true to those who are applying for OJT, on tours, Sports activities, scholarships, NSTP, and for students returning to classes after an illness. Medical certificate may be issued also to teaching and non-teaching personnel as they request. REQUIREMENTS

Schedule for issuance of Medical Certificate: Every Tuesday & Thursday only 8:00 – 12:00; 1:00 – 5:00


OFFICE LOCATION

Clinic, 2nd Floor Food of Laboratory Building

37

Other Services

Student Records and Other Related Services Applying for Enrolment (for Old & Returning students) Applying for the Issuance of Honorable Dismissal Certificate/Transfer Credentials Applying for Cross Enrolment Adding/Dropping of Subjects


Student Activities Related Services Applying for Scholarship Applying for Student Loan

Applying for Student Organizations Accreditation Complaining or Seeking Redress of Grievances

Requesting Permit to Conduct Campus Activity/Educational Tour and Other Related Student Activities

Guidance and Counseling Services Availing of Counseling Services Referring a Student for Counseling

Medical/Health Services Availing of Physical Examinations

Internet Services Applying for Renewal of Internet Access Card Applying for the School’s Wi-Fi Internet Access

Information Services Requesting Assessment of Fees Requesting Statement of Student Accounts Balances

38

Securing Certified Copies of Documents Personnel Records and Other Services

Applying for a Job in the College Applying for Leave of Absence Securing Employee’s Identification Card Securing Service Records, Certificate of Employment and Other Personnel Record

Utilization of College Facilities and Other Related Services Borrowing Equipment and Other Facilities Renting Academic Gown, Caps and Hoods During Graduation Renting College Equipment and Facilities Requesting Issuance of Trip Tickets and Inspection of Photocopied Documents Requesting Issuance/Release of Supplies and Materials, Equipment, Accountable Forms and Gasoline

Lodging Services Checking In and Checking Out at the Staff House (Nabua Campus)


Paying of Scholarship Grants/Aides and Financial Assistance to Students Paying of Adding/Dropping/Special and Entrance Examination Fees Paying of Rentals, IGP Fees, Bidding Fees, etc. Availing/Reimbursing/Liquidating of Petty Cash Expenses Receiving of Salaries, Wages, Refunds of Fees for Scholarship Grants and Payment of Delivered Goods and

Services/Supplies and Materials Requesting for an Obligation of Claim for Payment

Others

Securing Permit to Hang Streamer Borrowing Books and other Library Materials

39

Student Records and Other Related Services

Applying for Enrolment (for old and Returning Students)

Applying for the Issuance of Honorable Dismissal Certificate/

Transfer Credentials

Applying for Cross Enrolment

Adding/Dropping of Subjects


40

APPLYING FOR ENROLMENT BY OLD AND RETURNING STUDENTS



PERSON IN CHARGE

FEES (subject to

change)


1

2

3

Go to the Dean’s office and present accomplished clearance of the last attendance to the College

Pay the required fees

at the Cashiers Office

Proceed to the

Registrar for issuance of official certificate of enrollment

Receives clearance and issues preliminary registration form.

Checks and evaluates the subjects to be enrolled and

approves the preliminary Registration form. Issues and approves pre-registration form Receives payment and issues official receipt Issues and approves the official certificate of

enrolment and stamps it as enrolled.

5 minutes

5 minutes

1 minute

Clerk, Dean’s Office

CME- Dean HCT- Dean CICT- Dean COE- Dean Cash Clerk/ Cashier Registrar

- -

25% of the

total assessment

-

CSPC-F-ACCTG-04 CSPC-F-COL-61

CSPC-F-COL-61

Official Certificate of Enrolment

ABOUT THE SERVICE

The College admits/accepts old and returning students after the policies on admission and retention have been complied with by the students.

REQUIREMENT

Evaluation of grades and subjects taken


OFFICE LOCATION








41


STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES (subject to

change)


1 2 3

Fill up Transaction Slip Form at the Registrar’s Office

Secure Clearance Slip Form at the Billing Section

Secure signatures of concern officials such as: HCT,CME,COE,CICT, CEAS (Deans Office) Library, Billing Section and Registrar’s Office

Receives duly accomplished form and advise student to secure clearance Verifies student account records/ Verifies duly signed clearance

1 minute 2 minutes 2 minutes

Receiving Clerk Billing Clerk HCT CME COE CICT CEAS Lib.-Librarian & Staff Acctg.-Billing Clerk Registrar

P 30.00 -Transfer Credential 50.00-1 page TOR 30.00-Certification of good moral character

CSPC-F-REG-07 CSPC-F-ACCTG-04

APPLYING FOR THE ISSUANCE OF HONORABLE DISMISSAL/ TRANSFER CREDENTIAL

ABOUT THE SERVICE Honorable Dismissal is issued to students who will transfer to other school due to academic delinquency, change of course and transfer of residence. REQUIREMENTS

1. Duly Approved Clearance 2. 1 pc. Documentary Stamp 3. Receipts of Payment

Deans

OFFICE LOCATION










Cashier’s Office, 2nd Floor Food Laboratory Building

42

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES (subject to

change)


4

5 6

Pay required fees at Cashier’s Office Present duly accomplish Clearance to the Registrar’s Office

Claim the Honorable Dismissal certificate

Receives and checks other requirements Prepares Honorable Dismissal Certificate/releases the original copy and files the duplicate copy

-

3 minutes 3 minutes 1 minute

Cashier and Staff COE CME,CICT HCT, CEAS GS, Buhi - Registrar

-do-

-

-

-

CSPC-F-REG-29

Processing Clerk

43


STEPS

SERVICE PROVIDER

DURATION (Under Normal Circumstances)

PERSON IN CHARGE

FEES (subject to

change)

FORMS (free of charge)

1 2 3 4 5 6

Secure Transaction Slip at the Registrar’s Office

Secure Dean’s recommendation

Submit recommendation to the Registrar’s Office

Pay the required fees at cashier’s Office

Present receipts of payment to

the Registrar’s Office

Claim approved request for cross enrollment

Advises student to secure recommendation from the Dean

Verifies student record

Evaluates the subjects and advises student to go Cashier, if qualified

Issues official receipts Prepares permit to cross enroll and release the

same to student

Keeps file copy

2 minutes

5 minutes 3 minutes

5-8 minutes 5 minutes 1 minute

Receiving Clerk

CME COE HCT CICT CEAS Processing Clerk

Cashier and Staff Registrar and Staff -do-

-

-

-

P30.00 – permit to cross enroll

-

-

CSPC-F-REG-04 CSPC-F-REG-31

APPLYING FOR CROSS ENROLLMENT ABOUT THE SERVICE Application to Cross enroll with other school shall be done by the student within the period of registration. A student may cross enroll if he is a member of the graduating class but with deficiency, subject to pertinent provisions of the college code. The concerned subject is not offered during the last semester preceding his/her graduation. REQUIREMENTS

1. Receipts of payment 2. Letter of recommendation from the Dean


Deans and Staff

OFFICE LOCATION








44

ADDING /DROPPING OF SUBJECTS



PERSON IN CHARGE

FEES (subject to

change)


1

2

Go to the Billing In-Charge

a. Adding of Subjects

b. Dropping of Subjects

Submit copies of the approved forms to the concerned offices:

Dean Registrar Billing & Accounting

CLEARANCE

A. Graduating Students

Computes adjustment consequent to either adding or

dropping of subjects and issues order of payment; Records Payment & validate adding by signing the adding

form. Effects corresponding adjustment in the student's billing

record and in the student's copy. Effects adjustment in subjects and release new

assessment to the student Verifies adjustment made to the subjects Verifies student account (current to prior years) & provides

order of payment (if w/ outstanding balance).

5 mins

1 min

3 mins

5 min

5 min

Billing Clerk

Collecting Officer/Cashier

Billing Clerk

Clerk Dean’s Office

Clerk Dean’s

Office

None

P15.00 per subject added

& dropping

None

None

CSPC-F-REG-02 CSPC-F-ACCTG-39 CSPC-F-REG-02

Assessment form CSPC-F-ACCTG-39

10 mins

Billing Clerk

none

ABOUT THE SERVICE

The service is to provide enrolled students with MODIFIED ASSESSMENT due to either adding or dropping of subjects. REQUIREMENT

Accomplished Adding or Dropping Forms duly approved by Department Deans and Registrar.


OFFICE LOCATION








45



PERSON IN CHARGE

FEES (subject to

change)


B. Regular Non-Graduating Students

Updates the student balance upon receipt of proof of

payment (OR) & affixes initial signature on the verified clearance.

Signs the clearance. Verifies student account & issues order of payment if there

is an outstanding balance. Updates the student account upon receipt of proof of

payment & affixes initial signature on the clearance. Signs the clearance

5 mins

3 mins

3 mins

Billing Clerk

Billing Clerk

CSPC-F-ACCTG-04

46

Student Activities Related Services

Applying for Institutional Scholarship

Applying for Student Loan

Applying for Student Organization Accreditation

Complaining or Seeking Redress of Grievances

Requesting Permit to Conduct Campus Activity/Educational Tour and Other Related Student Activities

47

APPLYING FOR INSTITUTIONAL SCHOLARSHIP

a) Academic Excellence Scholarship

a.1 High school report card (Form 138); a.2 Medical certificate attesting to the fact that he/she is physically and

emotionally fit to continue tertiary education; a.3 Certification issued by the Principal and the Registrar attesting to

the fact that he/she graduated as valedictorian or salutatorian, a.4 Certificate of good moral character issued by the Guidance

Counselor, attested by the Principal; and a.5 Duly signed statement by an applicant attesting to the fact that he

or she is not a grantee of any scholarship offered by the College.

b) Residents Scholarship

b.1 Duly signed statement by an applicant attesting to the fact that he or she is not a grantee of any scholarship offered by the College.

b.2 Certified rating report for the immediately preceding semester or term duly signed by the College Registrar and the Dean; and

b.3 Duly approved enrolment form; In case of new applicant b.4 Medical certificate attesting to the fact that he/she is physically and

emotionally fit to continue tertiary education;

b.5 Certification issued by the SDS Director that the applicant has not been convicted by a Disciplinary Tribunal for violation of the College Code

c) Non-Academic Scholarship

c.1 Duly signed statement by an applicant attesting to the fact that he/she is not a grantee of any other scholarship offered by the College;

c.2 Duly approved enrolment form and assessment from c.3 Medical certificate attesting to the fact that the applicant is

physically and emotionally fit to undergo rigid practice/training; c.4 Favorable recommendation of the coach/trainer attesting to the

fact that the applicant qualifies for the scholarship applied for, supported with a duly signed result of screening; and

d.) Barangay Officials and their Legitimate Dependents Study Grant

d.1 For Legitimate children - dependents of barangay officials d.1.a Entrance test result and other documents required by the College

for admission; d.1.b Birth certificate; d.1.c High school report card (Form 138) for incoming freshmen or report

of rating last semester attended in college for non-freshmen; d.1.d Certificate of good moral character from the High School Principal or

Guidance Counselor; d.1.e Certification from COMELEC and certificate of incumbency of the

grantee’s parent barangay official from the Municipality/City Mayor and attested by the Local Government Operations Officer (LGOO) assigned in the city/municipality where the barangay is situated.

ABOUT THE SERVICE

It caters to students applying for scholarship being offered by the college. Pursuant to article 186 to 184, Book II of the College code, the following are the approved scholarship program of the college.

a. Academic Excellence Scholarship b. Resident Scholarship c. Non-academic Scholarship (Cultural, Sports and Athletics) d. Barangay Officials and their Legitimate Dependents Study Grant e. SK Officials Study Grant f. Employee Dependent Study Grant g. Publication Staff Study Grant h. CSC Officials Study Grant i. SAFE scholarship

j. Person’s with Disability

REQUIREMENTS


OFFICE LOCATION

Student Development Services Office, College Gymnasium, Right wing

48

In case of new applicant d.1.f Duly signed statement by an applicant attesting to the fact that he or

she is not a grantee of any scholarship offered by the College.

d.1.g Certification issued by the Student Affairs Moderator that the applicant has not been convicted by a Disciplinary Tribunal for violation of the College Code

d.1.h Duly approved enrolment form and assessment from

d.2 For Barangay Officials

d.2.a Certification from COMELEC and certificate of incumbency from the Municipal/City Mayor, and attested by the Local Government Operations Officer (LGOO) assigned in the city/municipality where the barangay is situated; and

d.2.b All other documents required by the College for admission.

e. For SK Officials

e.1 Certification from COMELEC and certificate of incumbency from the Punong Barangay attested by the LGOO assigned in the city/municipality covering the barangay; and

e.2 All other documents required by the College for admission

f. Employee Dependent Study Grant Program

f.1 Must submit a photocopy of his Birth Certificate f.2 Be a legitimate dependent of a employee of the College occupying

plantilla positions; and f.3 Have qualified for admission in the College and met the requirement of

the course applied for. f.4 Medical certificate attesting to the fact that he/she is physically and

emotionally fit to continue tertiary education; f.5 Duly signed statement by an applicant attesting to the fact that he or she is

not a grantee of any scholarship offered by the College;

f.6 Certification issued by the Student Affairs Moderator that the applicant has not been convicted by a Disciplinary Tribunal for violation of the College Code

f.7 Duly approved enrolment form and assessment from; and f.8 2 Certified rating report for the immediately preceding semester or term duly

signed by the College Registrar and the Dean

g. Publication Study Grant Program

g.1 Certification of Grades from the Registrar

g.2 Certificate of recommendation by the Publication Moderator that the prospective grantee passed the screening and qualifying tests supported by the Summary Results of screening and selection

g.3 Certification issued by the Student Affairs Moderator that the applicant has not been convicted by a Disciplinary Tribunal for violation of the College Code

h. CSC Study Grant Program

h.1 Certification from the Registrar, attested by the Dean that the student is carrying regular academic load units as prescribed by the approved curriculum and maintaining passing grades in all subjects enrolled during his term of office

h.2 Certification issued by the CSC Secretary, attested by the CSC President and CSC Adviser that the prospective grantee is a duly appointed official (for appointed officials)

h.3 Certification issued by the CSC Secretary, attested by the CSC President and CSC Adviser as to compliance of the required attendance as pre-condition to the entitlement of study grant privileges (in case of renewal)

h.4 Certification issued by the Student Affairs Moderator that the applicant has not been convicted by a Disciplinary Tribunal for violation of the College Code

49

i. SAFE Scholarship

i.1 Duly accomplished application form i.2 High school report card (form 138) i.3 Certification issued by the College Registrar that the

applicant is officially enrolled and carried a full semestral load as prescribed in the curriculum.

i.4 Letter of commitment that, if awarded the SAFE Scholarship, he/she shall finish the same within the normal duration of the program

j. Person’s with Disability

j.1 Certificate of Good moral character issued by the Guidance counselor, attested by the principal

j.2 Duly signed statement by an applicant attesting to the fact that he/she is not a grantee of any other scholarship offered by the college

j.3 form 138 for freshmen applicant; or Certified report of rating duly signed by the Registrar, as the case maybe

j.4 duly approved preliminary enrolment j.5 Medical Certificate attesting to the fact that the applicant is

physically and emotionally fit j.6 Copy of identification card issued by the city or municipal

mayor or the barangay captain of the place where the person with disability resides, or identification card issued by the National Council for the Welfare of Disabled Persons (NCWDP)

HOW TO AVAIL THE SERVICE


DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1

2

Secure application form from the SSFAU secretariat

Receive the scholarship certification

Checks the completeness of entries in the application form and the

requirements and forwards the application to the SSFAU Provides the members of the SSFAU with the application forms and

with the requirements Evaluates and makes the necessary recommendations to the

college president Note: If lacking documents or deficiencies were noted, informs the

applicants why their applications were not recommended for approval or disapproval.

Approves of the recommendation of SSAFU, and signs Certificate

of Scholarship of those found eligible/qualified Releases the certificate of scholarship

5 minutes

5 minutes

2 hours

2 minutes

2 hours

1 minute

SSFAU Secretariat/

SDS Director SSFAU

SSFAU Secretariat

SSFAU

SDS Director

College President

SDS Director

CSPC-F-SDS-30 CSPC-F-SDS-31 CSPC-F-SDS-32 CSPC-F-SDS-33 CSPC-F-SDS-34 CSPC-F-SDS-35 CSPC-F-SDS-36 CSPC-F-SDS-51

CSPC-F-SDS-38 CSPC-F-SDS-39 CSPC-F-SDS-40 CSPC-F-SDS-41 CSPC-F-SDS-42 CSPC-F-SDS-43 CSPC-F-SDS-44 CSPC-F-SDS-45

50

APPLYING FOR STUDENT LOAN

a. SAFE Loan

a.1 Duly accomplished application form a.2 Certification issued by the College Registrar that

the applicant is officially enrolled and carried full semestral load as prescribed in the curriculum, and that he/she has no failing grades;

a.3 Certification issued by the Dean that the applicant is regularly attending classes and not academically delinquent;

a.4 Income Tax Return of parents showing total family income of P150,000.00;

a.5 Letter of commitment that, if awarded the Safe Loan he/she shall finish the course within the normal duration of the program;

a.6 Photocopy of co-makers’ GSIS/SSS ID.

b. STUFAP Loan

b.1 Original copy of the latest BIR Income Tax Return (ITR) of guardian or parent;

b.2 Certification issued by Dean indicating the course enrolled in and year level, attested by the College Registrar;

b.3 Certification issued by the Dean attested by the Registrar that the applicant has no failing grades;

b.4 Pro forma loan agreement/promissory note duly signed by the student and his co-maker/borrower and Authorization to Deduct from His Salary by Future Employer;

b.5 Certificate of employment of co-borrower/co-maker indicating the fact of his membership with GSIS or SSS issued by the Head of Office

b.6 Letter of commitment that, if awarded the Safe Loan he/she shall finish the course within the normal duration of the program; and

b.7 Photocopy of co-makers’ GSIS/SSS ID.

c. SELAP Loan c.1. Duly accomplished applicant form; c.2 Certification issued by the Dean attesting to the fact that the student is regularly

attending classes and is not academically delinquent; c.3 Original copy of the latest BIR income tax returns; and c.4 Letter of intent

ABOUT THE SERVICE

Students who have financial problems are provided financial assistance such as: a. Student Emergency Loan assistance Program (SELAP) b. SAFE Loan c. STUFAP Loan

REQUIREMENTS

OFFICE LOCATION


51

HOW TO AVAIL THE SERVICE

STEPS

SERVICE PROVIDER


PERSON IN CHARGE

FEES (subject

to change)


1

2

3

Secure application form

from the SSFAU secretariat

Follow up disbursement voucher at the Accounting Office Claim checks of loan proceeds at the

Checks the completeness of the application form and the

requirements and forwards documents Evaluates and makes the necessary recommendations to

the college president Note: If the applications are not considered, inform the

applicants why their applications were not recommended for approval or disapproval.

Approves or disapproves the loan application and signs

loan contract for approved loans and forwards documents to Accounting Section

Releases the check and have it received by the student

5 minutes

2 hours

2 minutes

2 hours

1 hour

SSFAU Secretariat/

Student Affairs Moderator SSFAU

SSFAU Secretariat

SSFAU

College President Accounting Clerk/

Accountant

Cashier

Application

form

Contract

52

APPLYING FOR STUDENT ORGANIZATION ACCREDITATION



PERSON IN CHARGE

FEES (subject

to change)


1 2 3 4

Secure application form from the

Office of Student affairs Go back to the office of student affairs to submit the application with the attached documents. Prepare Office for the visit of the

SOAB Receive results of Accreditation

Issues the application form with the list of attached

requirements Receives the Application for Accreditation of Student

Organization with the required documents Reviews the completeness of the documents submitted Endorses the application with the attached documents to the

Student Organization Accreditation Board (SOAB) SOAB deliberates on the findings and recommendations Issues results of accreditation

I minute

2 minutes

10 minutes

2 minutes

1 day

1 day

SDS Director SOAB Secretariat




SOAB

SOAB Secretariat

none CSPC-F-SDS-16 CSPC-F-SDS-17 CSPC-F-SDS-18

CSPC-F-SDS-17

ABOUT THE SERVICE

The College adopts a system of accrediting campus organizations designed to monitor their activities and performance assist them in availing benefits accorded to accredited campus organization.

REQUIREMENT

Application form and the required documents


OFFICE LOCATION


53

COMPLAINING OR SEEKING REDRESS OF GRIEVANCES

STEP

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1

2

Go to the Office of Student

Development Services Director

Attend hearings called by the

committee

Receives the written complaint Reviews the submitted complaint and determines

the completeness of the required documents attached.

Submits the written complaint to the Office of the

President for his appropriate action, If the need for an investigation warrants creates an Investigation Committee, and appoints members.

5 minutes

1 hour

2 hours

SDS Director

SDS Director

SDS Director

none

CSPC-F-SDS-19

ABOUT THE SERVICE

An assistance provided to student complaining by explaining to them the procedure in handling their complaint against other student, teacher or employee of the colleges.

REQUIREMENTS

1. A written complaint specifying the following: a. Full name, course and year, and address of the complaint b. Full name, course and year, and address of the respondent c. Specifications of charges d. Brief statement of relevant and materials facts, accompanied by certified true

copies of documentary evidences e. Sworn statement covering testimonies of witness



OFFICE LOCATION


54

REQUESTING PERMIT TO CONDUCT CAMPUS ACTIVITY/ EDUCATIONAL TOUR AND OTHER STUDENTS ACTIVITIES

STEP

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1 2 3 4 5

Secure the request form from the Office

of Student Services Submit accomplished form and

attached necessary requirements Secure necessary action or concerned

offices Request for the approval of the College

President for student activities beyond the region and all activities requiring funding assistance

Go back to the office of Student Affairs

to submit the approved communication

Issues the request form Pre-checks the request form with the attached

requirements Endorses the request to concerned official for

their signature and appropriate action Endorses the request to VPAEA and to the

College President for proper action Receives the approved request for the conduct of

the activity

1 minute

2 minutes

2 minutes

1 minute

1 minute

SDS Director Students

SDS Director Students

Adviser/Dean SDS Director

VPAEA

VPAEA/ President

SDS Director

none

CSPC-F-SDS-05 CSPC-F-SDS-07

ABOUT THE SERVICE

Facilitates students request in the conduct of student activities

REQUIREMENTS

1. Form to conduct activity 2. Budget allocation specifying the source of fund 3. Proposed Program 4. Adviser’s responsibility form 5. Parent consent (for the conduct outside campus activity)



OFFICE LOCATION


Vice President For Academic Affairs, 2nd Floor of Duran Building

55

SECURING A CERTIFICATE OF GOOD MORAL CHARACTER



PERSON IN CHARGE

FEES (subject to

change)


1 2 3

Pay the required fees at the Cashier’s

Office Go to SDS office Claim the document requested

Accepts payment and issues official receipt. Checks official receipt of payment and receives

the copy of transaction slip. Prepares the requested document Signs the requested document. Goes to President’s Office for dry seal of the

document. Issues the requested document with dry seal

after recording.

1 hour after filing the request.

Cash Clerk/Cashier SDS Director/SDS Staff SDS Director/SDS Staff

P 30.00

CSPC-F-SDS-20 CSPC-F-SDS-21B CSPC-F-SDS-21A CSPC-F-SDS-22

ABOUT THE SERVICE

Any student, alumni and other stakeholders of the College may request the needed documents from the SDS office.

REQUIREMENTS

1. Fully accomplished transaction slip and logbook. 2. Official receipt of payment


OFFICE LOCATION



56

Guidance and Counseling Services

Availing of Counseling Services

Referring a Student/s for Counseling

57

AVAILING OF COUNSELING SERVICES


DURATION


PERSON IN CHARGE

FEE

(subject to change)

FORMS

(free of charge)

1

2

3

Avail of Counseling at any time.

Provide necessary guidance and counseling intervention

Go back to the Guidance Office for follow-up or clarifications if needed

Conducts a short informal interview. Conducts necessary guidance and counseling

intervention. a. Records any data obtained.

Conducts follow-up sessions if needed.

Immediately

(session may last up to 1 hour)

Guidance Counselor

None

ABOUT THE SERVICE

Counseling Service is the heart of the Guidance Services, the most vital part of the entire guidance program. The Counseling Program requires an awareness of the real-life environment in order to reveal the dynamic conditions, which include social, cultural, economic and political factors, especially the value structure. Counseling is aimed at assisting an individual towards self-knowledge, self-realization and self-development by facilitating progressive improvement so that students can eventually solve their own problems unassisted.

A. FOR WALK-IN COUNSELEES- students may avail of the counseling services anytime as self-referral.

REQUIREMENT

none


OFFICE LOCATION


58

REFERRING A STUDENT/S FOR COUNSELING

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(Subject to

change)

FORM

(free of charge)

1 2 3

Secure a Referral Slip form from the Guidance Office or the Deans Offices. Go back to the Guidance office and submit the duly accomplished Referral Slip Form.

Conduct a follow-up or refer back to the Guidance Counselor

Issues the Referral Slip Form. Receives the accomplished Referral Slip and checks the completeness and issues Call Slip to the student being referred.

Upon visit of the student to the Guidance Office, the Guidance Counselor will:

a. Conduct initial counseling session and conduct a needs assessment to find out if the counselee needs further counseling or follow-up.

b. Accomplish the Return Slip for Referral and sends it to the person who referred the student/s.

2 minutes

At least w/in the day after the receipt of the Referral Slip

(session may last up to 1 hour)

A minimum of 30 minutes up to one

hour

Guidance

Counselor / Staff

Guidance Counselor / Staff

Guidance Counselor

None

CSPC-F-GUID-18 CSPC-F-GUID-26

ABOUT THE SERVICE

Counseling Service is the heart of the Guidance Services, the most vital part of the entire guidance program. The Counseling Program requires an awareness of the real-life environment in order to reveal the dynamic conditions, which include social, cultural, economic and political factors, especially the value structure. Counseling is aimed at assisting an individual towards self-knowledge, self-realization and self-development by facilitating progressive improvement so that students can eventually solve their own problems unassisted.

A. FOR REFERRALS-referrals maybe made by the class advisers, administrators, teachers, or peers/co-students.

REQUIREMENT

Duly accomplished Referral Slip Form


OFFICE LOCATION







59

Internet Services

Availing of the Schools Internet Access

Applying for Renewal of Internet Access Card

Availing of the School’s Wi-Fi Internet Access

60

AVAILING OF THE SCHOOL’S INTERNET ACCESS



PERSON IN CHARGE

FEES (subject

to change)


1

Proceed to the Internet Center and inquire if a slot is available

Checks the Control Manager Software for slot availability.

Tells client if a slot is available, otherwise, tells him/her the least remaining time before a slot will be available.

Enters an access code to the available remote workstation. Tells the client to proceed to the specified workstation. Monitors the client from time to time seeing to it that the

prescribed Internet house rules are followed. Sends warning messages to violators.

Affixes the Internet Assistant’s initial on the client’s IA card

to mark the client’s Internet session for the day. This client will not be allowed to use the Internet facility again on the same day.

<1 minute

<1 minute

< 1minute

1 hour

1 minute

Internet Assistant

Internet Assistant

Internet Assistant

Internet Assistant

Internet Assistant

none

ABOUT THE SERVICE

The CSPC Internet Center facility provides the school’s personnel and enrolled students an access to the Internet through its Internet facility. It provides a high speed Internet Access Service at a speed of 50 Mbps that is shared among the various clients within the campus through its cabled and wireless (WiFi) LAN connections

REQUIREMENTS

Access Card Proper School Uniform with ID


OFFICE LOCATION



61



PERSON IN CHARGE

FEES (subject to

change)


2 3 4 5

Claim back the Internet Access Card.

Note: If printing is requested

Proceed to the Cashier Office and pay the specified printing amount.

Go back to the Internet Center and Approach again the Internet Assistant

Receive printed documents

Note: If CD Burning is requested

Follow Step No. 3 Follow Step No. 4

Gives back the Internet Access Card. Remotely accesses the document. Issues an assessment of the cost of printing. Accepts printing payment and issues official

receipt. Prints the documents. Records the client’s name,

cost of printing, and OR number in the log book.

Keeps logbook on file Issues an assessment of the cost of CD burning. Accepts CD burning payment and issues official

receipt. Burns the CD and records the client’s name, cost

of CD burning, and OR number on the log book.

Keeps logbook on file

<1 minute

1 minute

3 minutes

3-5 minutes

Time varies. Depends on the type of printing and number of pages.

1 minutes

2 minutes

Time varies. Depends on the type of burning speed and number of

CDs.

30 seconds

Internet Assistant Internet Assistant Internet Assistant College Cashier Internet Assistant Internet Assistant Internet Assistant College Cashier Internet Assistant Internet Assistant

None

-do-

-do-

Assessment cost.

-do-

-do-

-do-

Assessment cost.

-do-

-do-

62

APPLYING FOR RENEWAL OF INTERNET ACCESS CARD

STEPS

SERVICE PROVIDER DURATION


PERSON IN CHARGE

FEES (subject to

change)


1 2 3 4

Visit the Internet Center and apply for renewal of IAC Receive the IAC renewal assessment and proceed to the Cashier Go back to Internet Center for the updating of data file Claim the new Internet Access Card.

Checks the old Internet Access Card and ID picture against the bearer applicant.

Records the clients IA Card application request in the log-book by

writing the date of application, name, and course & section. Issues an Internet Access Card renewal assessment. Issues official receipt Encodes profiles to the Internet Access Client Database System. Prints client’s profile on the Internet Access Card. Detaches the 1”X1” ID picture from the old IAC, pastes it in the new

IAC and then records the IA Card No. on the log book indicating it as Renewal.

Keeps logbook

<1 minute

<1 minute

<1 minute

3-5 minutes

1 minute

<1 minute

3 minutes

30 seconds

Internet Assistant

Internet Assistant

Internet Assistant

Collecting Officer / Cashier

Internet Assistant

Internet Assistant

Internet Assistant

Internet Assistant

None

-do-

-do-

P20.00

None

-do-

-do-

-do-

CSPC-F-IC-01

ABOUT THE SERVICE


REQUIREMENT Enrolment form with the enrolment official receipt (OR) of payment


OFFICE LOCATION



63

AVAILING OF THE SCHOOL’S WI-FI INTERNET ACCESS



PERSON IN CHARGE

FEES (subject to

change)


1

2

Proceed to the Internet Center and approach the Internet Assistant. Claim back configured portable PC and ID

Checks the portable PC for Wi-Fi readiness and checks

other hardware requirements. Configures portable PC and checks wireless connectivity

with the school’s wireless LAN. If connected successfully, enters the wireless connection access code.

Records the client’s name, course, school’s ID number,

portable PC’s brand and Network Interface Card (NIC) MAC Address for monitoring purposes, and Returns the clients school ID card and portable PC.

Checks entries and keeps logbook on file

3 minutes

5 minutes

1 minute

1 minute

Internet Manager

Internet Manager

Internet Manager

Internet Manager

none

ABOUT THE SERVICE


REQUIREMENTS

School ID Portable Personal Computer (Laptop or Notebook PC)


OFFICE LOCATION


64

Information Services

Requesting Assessment of Fees

Requesting Statement of Student Accounts Balances

Securing Certified Copies of Documents

65

REQUESTING ASSESSMENT OF FEES



PERSON IN CHARGE

FEES (subject of

change)


A.

A.

B.

C.

Under-graduate (1st to 5th year);re-admission; transferee

ASSESSMENT OF BALANCES

PRE-LIMS; MID-TERM & FINALS (CURRENT)

PRIOR YEAR BALANCE

ADDING OF SUBJECTS

Encodes subject indicated in the pre-registration

form Prints schedule of assessment.

Verifies & provides order of balance.

Updates the student's account. Verifies & provides order of balance

Updates the student's account. Provides order of payment. Updates student balance upon receipt of proof of

payment and signs adding form.

5 mins

2 mins

3 mins

1 min

3 mins

1 min

1 min

3 mins

Deans Office Clerk Deans Office Clerk Billing Clerk Billing Clerk Billing Clerk Billing Clerk Billing Clerk Billing Clerk

none

none

none

none

CSPC-F-ACCTG-24

ABOUT THE SERVICE

The service is to provide enrollees with assessment due for a particular academic period. REQUIREMENT

Pre-Registration Form duly approved by the Deans and Registrar


OFFICE LOCATION


66



PERSON IN CHARGE

FEES (subject of

change)


D.

A.

B.

DROPPING/ REMOVAL OF SUBJECTS

CLEARANCE

GRADUATING STUDENTS

REGULAR NON-GRADUATING STUDENT

Provides order of payment. Updates student balance upon receipt of proof of

payment and signs dropping form. Verifies student account (current to prior years) and

provides order of payment (if w/ outstanding balance). Updates the student balance upon receipt of proof of

payment (OR) & affixes initial signature on the verified clearance

Signs the clearance. Verifies student account & issues order of payment in

there is an outstanding balance. Updates the student account upon receipt of proof of

payment & affixes initial signature on the clearance. Signs the clearance.

1 min

3 mins

10 mins

5 mins

3 mins

3 mins

Billing Clerk Billing Clerk

Billing Clerk Billing Clerk Accountant Billing Clerk Billing Clerk Accountant

none

none

none

CSPC-F-ACCTG-39

CSPC-F-ACCTG-04

67

REQUESTING STATEMENT OF STUDENT ACCOUNTS BALANCES

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)


1.

Go to the Billing In-Charge, Accounting Office and request for account balances for a particular billing period

Verifies record and prints balance of requesting

student/client Issues Statement of Account

5 mins

2 mins

Billing Clerk

Billing Clerk

none

none

CSPC-F-ACCTG-25

Statement of Account

ABOUT THE SERVICE

The service is to provide enrolled students with information of account balances still due for a particular academic period. REQUIREMENTS

Student Identification Card For purposes of validation & cross-check, student may present their copy of

Assessment and Proof HOW TO AVAIL OF THE SERVICE

OFFICE LOCATION


68

SECURING CERTIFIED COPIES OF DOCUMENTS SECURING CERTIFIED COPIES OF DOCUMENTS

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)


1

2

Go to the Records Office and submit letter request

Receive the documents

Receives/reads the content of the letter request. Searches/retrieves the requested

documents/records. If records are available, it will be

photocopied/reproduced and certified as true copies.

If records are not available, informs the client that the requested documents/ records are not available.

Records documents in the logbook. Releases requested documents/records to clients.

2 minutes

10 minutes

1 minute

Administrative

Officer IV (Records)

Administrative

Officer IV (Records)

Administrative Officer IV (Records)

- -

-

ABOUT THE SERVICE

The students/employees may request for certified copies of documents. These documents include memoranda, orders issued by the College President and duly approved requests. REQUIREMENT

Letter-request specifying the documents needed. HOW TO AVAIL OF THE SERVICE

OFFICE LOCATION

Record’s Office, 2nd Floor of Administration Building

69

Personnel Records and Other Services

Applying for a Job in the College

Applying for Leave of Absences

Securing Employees’ Identification Card

Securing Service Records, Certificate of Employment

and Other Personnel Record

ER SERVICES

70

APPLYING FOR A JOB WITH THE COLLEGE

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES (subject to

change)

FORM

(free of charge)

1 2

Proceed to the CSPC campus and check on the Bulletin of Vacant Positions in the Government posted in the bulletin boards or visit the college website or call the HR Office thru tel. no. 288-4425 local 105 In case of job vacancy, go to the HR office.

Makes sure that the Bulletin of Vacant

Positions is properly published or posted in all available media; answers phone -in queries on job vacancies.

Receives and reviews submitted

application as to completeness of required documents.

5 minutes

2 minutes

Clerk

Clerk

-

ABOUT THE SERVICE

Application for employment with the college is open to all interested applicants provided that they meet the qualification standards for the position. Job vacancies are published in the Bulletin of Vacant Positions in the Government and posted in three (3) conspicuous places within the college and in the college website. Application for employment shall be addressed to the SUC President.

REQUIREMENTS - Application letter - Curriculum vitae with latest passport size picture - Authenticated copy of Diploma and Transcript of Records - Original and machine copy of Certificate of Eligibility (for checking against the

original copy) - Original and machine copy of Certificate of Employment, if any - Original and machine copy of Certificate for Seminars/Trainings attended - Other credentials/supporting documents, if any


OFFICE LOCATION

Human Resource Development Office, 2nd Floor of Administration Building

71

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

3

4

Wait for the notice for the conduct of Tests, Class Demo and Interview. Wait for the Notice of Appointment

Conducts preliminary interview with the

applicant to assess whether or not the applicant meets the minimum qualification standards required for the position. Advises the applicant to wait for a notice as to the conduct of Tests, Classroom Demonstration

Notifies applicants who meet the minimum

qualification standard to undergo the selection process. After the selection process, the Personnel Selection Board submits its evaluation result to the College President.

Issues a notice of appointment to the

appointee

5 minutes

Administrative Officer - HRMO

Administrative

Officer – HRMO, Personnel

Selection Board

Office of the

President Staff

-

Notice of Appointment

72

APPLYING FOR LEAVE OF ABSENCE WITH/WITHOUT PAY

ABOUT THE SERVICE

Officials and employees on casual, temporary and permanent status of employment are entitled to vacation and sick leave. Employees earn 1.25 days leave credits for vacation and sick leave every month. Authorized leave of absence/s and tardiness/under time incurred by the official/employee are deducted from earned leave credits.

Absences/tardiness/under time incurred in excess of the earned leave credits are deducted

from the salaries of the official/employee concerned. Application for vacation leave must be filed at least 5 days before the leave of absence. For sick leave, the application must be filed on the date the employee returns to work. In case of scheduled medical check-up, the application for sick leave may be submitted before the employee goes on sick leave of absence.

REQUIREMENTS

For Vacation Leave 1. Application for Leave (CS Form No. 6) 3 copies 2. Personnel Clearance (for absence of 30 calendar days or more)

For Sick Leave 1. Application for Leave (CS Form No. 6) 3 copies 2. Medical Certificate (for absence of more than 5 days) 3. Personnel Clearance (for absence of 30 calendar days or more)

For Maternity Leave 1. Application for Leave (CS Form No. 6) 3 copies 2. Birth Certificate of child, in case of child delivery

(2 Xeroxed copies authenticated by the LCR); or Medical Certificate, in case of miscarriage, abortion and the like. 3. Personnel Clearance (for absence of 30 calendar days or more)

For Paternity Leave 1. Application for Leave (CS Form No. 6) 3 copies 2. Birth Certificate of child, in case of child delivery by the legal wife (2 Xeroxed copies authenticated by the LCR); or Medical Certificate, in case of miscarriage, abortion by the legal wife

For Special Leave Privilege 1. Application for Leave (CS Form No. 6) 3 copies

For Parental Leave 1. Application for Leave (CS Form No. 6) 3 copies 2. Valid Solo Parent ID Card

For Monetization of Leave 1. Application for Leave (CS Form No. 6) 3 copies

2. Approved Request for Monetization of Leave (3 copies)

OFFICE LOCATION


73

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1

2

3

Go to the HRM Office and

secure Application for Leave form.

Go to the office of the

Immediate Supervisor/Division Chief

Go to the Office of the College

President

Reviews the application submitted; makes sure

that the form is completely filled out and supporting documents are complete and in order.

Certifies as to available leave credits and

returns to the employee concerned duly certified application for leave.

Countersigns/signs in item 7.b of the application

for leave. Acts on the application for leave and returns to

the HRMO the approved/ disapproved application.

Furnishes copy of approved/disapproved

application for leave to the applicant and concerned offices.

2 mins

5 mins.

2 mins

5 mins.

Immediately upon receipt of approved/

disapproved application for

leave

Clerk

Administrative Officer V –

HRMO

Immediate Supervisor/

Division Chief

College President/ Authorized

Representative/ Staff

Clerk

- - - - -

CSPC-F-HR-01

74

SECURING EMPLOYEES’ IDENTIFICATION CARD

STEPS

SERVICE PROVIDER

DURATION


PERSON

IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1

2 3

For new employee:

Go to the HR Office

Wait for the availability of the new ID.

Claim the new Identification Card

Receives and reviews accomplished

Identification Data sheet; assigns employee number

Submits the filled-out Identification form to the

Data center for the printing of the new ID Notifies the employee of the availability of the

new ID

Releases the Identification Card; requests the client to sign in the log-book

5 seconds

3 days/subj. to

availability of PCV materials

5 seconds

Clerk

Data Center/ID maker In-charge

Clerk

Clerk

-

CSPC-F-HR-08

ABOUT THE SERVICE

Officials and employees are required to pin their ID before entering the college premises. Wearing of ID is part of the school's official uniform, hence securing of official ID card is required.

REQUIREMENTS

- Notice of Appointment/Contract of Service (for new employee) - Old Identification Card, if still available (for incumbent employee) - 1x1 picture


OFFICE LOCATION


75


DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1

2

3

For incumbent employee: Go to the HR Office

Wait for the availability of the new ID

Claim the new Identification Card

Receives the old Identification card; requests

the client to fill-out the Identification Data sheet if there is new data to be replaced/supplied.

Submits the filled-out Identification form to the

Data center for the printing of the new ID Notifies the employee of the availability of the

new ID Releases the Identification Card; requests the

client to sign in the log-book

5 seconds

3 days/subj. to availability of

PCV materials

5 seconds

Clerk

Data Center/ID

maker In-charge

Clerk

Clerk

-

CSPC-F-HR-08

76

SECURING SERVICE RECORD, CERTIFICATE OF EMPLOYMENT AND OTHER PERSONNEL RECORDS

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)


1 2

For Incumbent officials / employees:

Go to the HR Office

Wait while the requested document is being prepared

Checks on the nature of requested

document/s. Prints requested document/s. Reviews and signs document/s. Proceeds to the President Staff's Office

for the dry seal. Releases the requested documents to

official/employee

5 seconds

3 minutes

3 seconds

5 seconds

3 seconds

Clerk

Clerk

Administrative

Officer V – HRMO

Clerk

Clerk

-

ABOUT THE SERVICE

Officials and employees may secure copy/ies of Service Record, Certificate of Employment and other personnel records. Such documents are usually required in the applications for loans, claim for loyalty pay, retirement, terminal leave, employment by other firms/agencies and other legal purposes. Separated employees of the college may also secure the said personnel records for reference purposes.

REQUIREMENTS For separated/former employees:

- Copy of accomplished Personnel Clearance - Official receipt for the payment of certification fee


OFFICE LOCATION



77

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1 2 3

For separated/former employee:

Go to the HR Office

Proceed to the Cashier's Office Go back to the HR Office

Checks on the nature of requested

document/s. Advises client to pay the certification fee.

Receives payment and issues Official

Receipt Prints requested document/s. Reviews and signs document/s. Proceeds to the College President

Staff's Office for the dry seal. Releases the requested document/s

to client

5 seconds

5 minutes

3 minutes

3 seconds

5 seconds

3 seconds

Clerk

Cashier/Cash

Clerk

Clerk

Administrative Officer V –

HRMO

Clerk

Clerk

-

P 25.00

78

Utilization of College Facilities and Other Services

Borrowing Equipment and Other Facilities

Photocopying of Documents

Renting Academic Gown, Caps and Hoods during Graduation

Renting College Equipment and Facilities

Requesting Issuance of Trip Ticket and Inspection of Photocopied Documents

Requesting Issuance/Release of Supplies and Materials, Equipment,

Accountable Forms and Gasoline

79

BORROWING EQUIPMENT AND OTHER FACILITIES


DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1 2

3 4 5

Go to the Property Office with the letter-request addressed to the VP for Administration thru the Supply & Property Officer Go to the office of the VP for Administration

Go back to the Property office with the approved request Receive borrower’s slip and equipment borrowed Return borrowed equipment immediately after its use

Determines the availability of requested equipment or

facility and endorses to the VP for Admin for approval or disapproval

Approves/disapproves request Prepares borrower slip Returns approved request and releases a copy of the

borrower’s slip Inspects the returned equipment as contained in the

borrower’s slip and acknowledges receipt of equipment

2-4 minutes

1-2 minutes

1 minute

1 minute

5 min

Admin. Aide V

Property Custodian/Supply Officer

VP for Admin.

Admin. Aide V Property Custodian

Supply Officer

Admin. Aide V Property Custodian

Supply Officer

Admin. Aide V

none

CSPC-F-PC-03

ABOUT THE SERVICE

Services offered may be availed of by the students and employees of the college

as provided in the approved guidelines governing borrowing of college equipment and

facilities of the college

REQUIREMENT

Approved letter-request


OFFICE LOCATION


Vice President for Administration, 2nd Floor of Food Laboratory Building

80

PHOTOCOPYING OF DOCUMENTS

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORMS

(free of charge)

1

2

3

Go to the Supply and Property

Office

Submit duly accomplished form together with the documents to be photocopied

If finished, go back to the Supply

and Property Office for inspection of Photocopied documents

Issues Photocopying Request Slip Photocopies of Documents Inspects Photocopied Docs, Signs the photocopy slip and records in the logbook

1 min

1 day

5-10 mins

Admin. Aide

Supplier (Photocopying space

leasor)

Admin. Aide Supply Officer

-

- -

CSPC-F-PC-28

ABOUT THE SERVICE

The Supply and Property Office inspects photocopied documents used by

different offices, both academic and administrative.

REQUIREMENT Fully accomplished Photocopying Request Slip


OFFICE LOCATION


81

RENTING ACADEMIC GOWN, CAPS AND HOOD DURING GRADUATION

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORM

(free of charge)

1 2

3

4

Go to the Cashier’s office

Go to the Property Office Receive rented academic attire

Return the rented academic attire as scheduled (If not returned as scheduled, a fine of P5.00 per item per day shall be imposed)

Accepts payment and issues official receipt Issues Academic Attire Rental Slip Records the OR No. in the rental slip and signs the

OR “released” and the date academic attire was released

Releases the rented academic gown Student signs in the received copy of the office Inspects the returned item and records in the logbook

2-3 minutes

10 seconds

1 minute

5 min/student

2 min/student

Cashier

Admin. Aide

Supply Officer

Supply Officer

Supply Officer Admin. Aide

Admin. Aide

Degree 200

Non-degree 150

Masteral

200


ABOUT THE SERVICE

Renting of academic gown, caps and hood during graduation may be availed of by

graduating students after payment of graduation fee.

REQUIREMENT

Graduation fee Official Receipt (original)


OFFICE LOCATION



82

RENTING OF COLLEGE EQUIPMENT AND FACILITIES

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORMS

(free of charge)

1

2

3

Go to the Property Section and present the letter-request addressed to the VPA thru the Supply Officer Go to the VPA to secure his approval

Pay the required rental fees at the Cashier’s office

Determines availability of the requested

equipment or facilities and endorses to the VPA for approval or disapproval

Approves /disapproves request If approved by the VPA, the Supply Officer

issues Billing Statement to the borrower Issues the official receipt

3-5 minutes

1 minute

1 day

10-20 sec

Admin Aide

Supply Officer

Vice President for Administration

Supply Officer

Cashier

Based on the

Approved Rental rates per BOT

Resolution No. 08-488 dated

September 30, 2008

Based on the Approved Rental

rates per BOT Resolution No. 16-29 dated June 9, 2016.

CSPC-F-PC-48c

ABOUT THE SERVICE

Services offered may be availed of by the public after payment of rental fees

approved per Board of Trustees Resolution No. 08-488 dated September 30, 2008

REQUIREMENTS

1. Approved letter-request

2. Advance payment of rental for equipment / facilities to be borrowed


OFFICE LOCATION



Vice President for Administration’s Office, 2nd Floor of Food Laboratory Building

83

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORMS

(free of charge)

4

5

6

Go back to the Property Office

Receive equipment rented, gate pass, approved order of payment slip and a copy of MOA

Return the equipment rented

Records the OR No. in the Billing Statement Prepares Memorandum of Agreement Signs the MOA and secures signature of the Supply Officer and the President Issues gate pass and the items rented

Checks items/equipment as contained in the gate pass

Inspects the returned equipment and acknowledges receipt of equipment

20 sec

5 mins.

1 day

1-5 mins

1-2mins

2-5 mins

Supply Officer

Supply Officer

President

Admin Aide

Gate Guard on duty

General Services Aide


84

REQUESTING ISSUANCE OF TRIP TICKETS

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORMS

(free of charge)

1

Go to the Property Office for any of the following needs:

a. Issuance of vehicle request form

b. Issuance of trip ticket

Issues vehicle request form Signs the availability of the vehicle Records in the logbook Approves/Disapproves DTT

10 seconds

24 hours

Supply Officer

Supply Officer , VPA, President

none

CSPC-F-PC-47

CSPC-F-PC-05

ABOUT THE SERVICE

The Property office issues trip tickets for all official trips using any of the College

Service Vehicles

REQUIREMENT

For trip ticket, TRAVEL ORDER and approved Vehicle Request Form or approved letter-request to travel HOW TO AVAIL OF THE SERVICE

OFFICE LOCATION



President’s Office, 2nd Floor of Administration Building

85

REQUESTING ISSUANCE/RELEASE OF SUPPLIES AND MATERIALS, EQUIPMENT, ACCOUNTABLE FORMS AND GASOLINE

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORMS

(free of charge)

1 Go to the Property Office for any of the following needs:

a. Supplies and Materials

b. Equipment

Issues RIS (Request and Issue Slip)

Signs the “issued by” portion

Signs the “approved by” portion

Prepares PAR (Property Acceptance Receipt) upon receipt of the Purchase Order and equipment received

Inspects the equipment received Types data on the sticker to be placed in the

equipment received Signs the “Issued by” portion of the PAR

5 sec

5 seconds

5 seconds

3-5 minutes

5-15 minutes

1 minute

5 seconds

Property Custodian

Admin. Aide

Admin. Aide

Property Custodian

Property Custodian

none


ABOUT THE SERVICE

The Property office issues/releases supplies and materials, equipment,

accountable forms and gasoline to the different offices of the college as the need arises.

REQUIREMENT

none


OFFICE LOCATION


86

STEPS

SERVICE PROVIDER

DURATION


PERSON

IN CHARGE

FEES

(subject to change)

FORMS

(free of charge)

2

c. Accountable Forms

d. Diesel Fuel

Receive supplies and materials, equipment, accountable form and gasoline

Signs the “approved by” portion of the PAR Records in the stock card Signs the “Issued by” portion of the RIS Signs the “approved by” portion of the RIS Checks the needed no. of diesel fuel as to the

destination as contained in the Trip ticket Types RIS and record in the stock card Releases the requested items Records released item

5 seconds

1-5 minutes

5 seconds

5 seconds

1 minute

1-3 minutes

Less than 1 hour

1-3 mins

Admin. Aide

Admin. Aide

Property Custodian Property Custodian

Admin. Aide Property Custodian

Admin. Aide

Property Custodian Admin. Aide

none

87

Lodging Services

Checking in and checking out at the Staff House

88

CHECKING IN AND CHECKING OUT AT THE STAFF HOUSE OF PHOTOCOPIED DOCUMENTS

STEPS

SERVICE PROVIDER


PERSON IN CHARGE

FEES

(subject to change)

FORMS

(free of charge)

1

2 3

Go to the Property Office for checking in at the staff house Proceed to Accounting Office Proceed to the cashier’s

office

Issues the form Prepares the room at the staff house Issues Billing Statement Issues order of payment slip Issues official receipt

5 seconds

5-15 seconds

5 minutes

3 minutes

10–15 seconds

Staff House Caretaker

Staff House Caretaker

Supply Officer

Clerk

Accountant/Clerk

Cashier

P 300/day for Non CSPCean

P 200/day for

CSPCean

CSPC-F-PC-48a CSPC-F-PC-48c CSPC-F-PC-48b

ABOUT THE SERVICE

Any CSPC or non-CSPC personnel may be allowed to stay at the Staff House subject to the approval of the College President and upon payment of lodging fee. REQUIREMENTS

1. authority to stay at the staff house 2. check-out time shall be at 12:00 o’clock noon 3. check-in time shall be from 4:00 o’clock in the morning until 12:00 o’clock

midnight of the day only 4. Extra bed foam shall be charged the same lodging fee


OFFICE LOCATION



Accounting Office, 2nd Floor of Food Laboratory Building

89

STEPS

SERVICE PROVIDER

DURATION


PERSON IN CHARGE

FEES

(subject to change)

FORMS

(free of charge)

4

5

6

Go back to the Property office Go back to the Property

Office for checking out at the staff house

Leave the campus

Checks the official receipt presented

and records in the logbook Issues the key to the assigned room Accompanies the client to the staff

house Acknowledges receipt of the key Inspects the room occupied Cleans the occupied room Checks the official receipt presented

1-2 mins

3-5 mins

2-5 mins

5-15mins

10-20 mins

2 mins.

Staff House Caretaker (Main or Manila)

Property Custodian Admin. Aide

Staff house caretaker

-do-

-do-

-do-

Security Guard assigned at the

Administration Building and Main Gate

90


Paying of Scholarship Grants/Aides and Financial Assistance to Students

Paying for Adding/Dropping/Special and Entrance Examination Fees

Paying for Rentals, IGP Fees, Bidding Fees, etc.

Requesting for Reimbursement and Liquidation of Petty Cash Expenses

Receiving of Salaries, Wages, Refunds of Fees for Scholarship Grants and

Payment of Delivered Goods and Services/Supplies and Materials

Requesting for an Obligation of Claim for Payment

91

PAYING OF SCHOLARSHIP GRANTS/AIDES AND FINANCIAL

ASSISTANCE TO STUDENTS



PERSON IN

CHARGE

FEES (subject to

change)


1

2

Paying Scholarship Grants/ Aides and Financial Assistance

Go to the Cashier’s Office Claim the OR for payment made

Checks presented requirements Receives and counts cash/ verifies check &

issues OR/s Releases corresponding OR/s or change if there

is any

10 minutes

Cash Clerk /

Cashier

As per

OP/Check Amount

ABOUT THE SERVICE

It provides an effective and efficient delivery of service to Clients paying scholarship grants/aides and Financial Assistance to Qualified Students

REQUIREMENTS

MOA Certificate of Scholarship Advice of Checks Issued and Cancelled for Check Payments/Validated LDDAP-ADA Order of Payment or Assessment Form & Receipts of Student if there is previous

payment / list of scholars


OFFICE LOCATION


92

PAYING FOR ADDING/DROPPING/SPECIAL & ENTRANCE EXAMINATION FEES



PERSON IN-CHARGE

FEES (subject to

change)


1

2

Proceed to the Cashier’s Office and pay any of the following:

a. Adding Fee

b. Dropping Fee

c. Special Exam Fee

d. Entrance Exam Fee


Checks fees from ERS/OP and receives/counts

cash Issues corresponding OR/s Checks fees from OP and receives/counts cash Issues corresponding OR Issues corresponding OR Releases corresponding OR/s

2 minutes/

transactions

Cash Clerk /

Cashier

P15.00/subj.+ the corresponding

tuition/other fees

P15.00/subj.

P20.00/subj.

P50.00 for undergraduate.

P100.00 for undergraduate

ABOUT THE SERVICE

It provides an effective and efficient delivery of service to Students who are dropping/adding subjects and to those taking the Special and Entrance Examinations.

REQUIREMENTS

Adding/dropping/Special or Entrance Exam Form Order of Payment


OFFICE LOCATION


93

PAYING FOR RENTALS, IGP FEES AND BIDDING FEES



PERSON IN CHARGE

FEES (subject to

change)


1 2

2

Secure order of payment from Accounting Section

Go to the Cashier’s Office and pay any of the

following: Rentals and IGP Fees: a. Student Locker

b. Dorm Fee

c. Lodging Fee (Staff House)

d. Internet Card/ Printing

e. Rental of School Facilities/Equipment

Bidding fee & Other BAC required fees a. Bidding Documents b. Bid Security c. Performance Bond


Provides Order of Payment form Verifies/check amount in the OP Receives/checks cash tendered Issues OR Release OR and change, if there is any Verifies/checks amount in the OP

Receives/checks cash tendered

Issues OR

Releases OR and change, if there is any

5 minutes

5 minutes/ transaction

Accounting Clerk


-

P 150.00/sem

P 800.00/mo.

P 200.00 P300.00- others

As stated in OP

As stipulated in the contract/OP

As stated in OP

CSPC-F-ACCTNG-39

ABOUT THE SERVICE

It provides an effective and efficient delivery of service to Students/Clients paying Rentals/IGP Fees and Bidding Fees.

REQUIREMENTS

Order of Payment Approved Contract for Rentals


OFFICE LOCATION


94

REQUESTING FOR REIMBURSMENT AND LIQUIDATION OF PETTY CASH EXPENSES



PERSON IN CHARGE

FEES (subject

to change)


1

2

3

Go to the cashier’s Office and inquire from D.O./Cashier on the following:

a. Availability of petty cash fund

b. Reimbursement of petty expenses

Proceed to the Office of VP for Administration Go back to the Office of the DO/Cashier and claim the amount due

Note: for Liquidation of Petty Cash Expenses

Informs the Claimant re: availability/inavailability of PCF If available, checks If the requestor has no unliquidated PC, if there

is, liquidation is required before granting another PC Checks accuracy of OR/s attached to PR Releases Petty Cash Voucher Receive/records in the Log Book Affixes Signature in the Approved Portion Releases approved PCV/PR to concerned employee Verifies Approved PCV/PR Releases triplicate copy of PR and/or the corresponding cash Verifies completeness of OR/s Returns PCV to concerned Employee Checks totals if there is refund or reimbursement If there is refund, receives the cash refunded or releases cash if for

reimbursement

2 minutes

3 minutes

2 minutes

3 minutes

Disbursing Officer/ Cashier

Secretary of VPA

VPA

Disbursing

Officer/ Cashier


CSPC-F-CASHIER-DO-02

ABOUT THE SERVICE

It provides an effective and efficient delivery of service to employees requesting for reimbursement and liquidation of Petty Cash Expenses in the Office.

REQUIREMENTS

Duly Accomplished and Approved Purchase Request Duly Inspected Official Receipt/s (OR/s)


OFFICE LOCATION


95

RECEIVING OF HONORARIUM, WAGES, REFUNDS OF FEES FOR SCHOLARSHIP GRANTS AND PAYMENT OF DELIVERED GOODS AND SERVICES/SUPPLIES AND MATERIALS /INFRASTRUCTURE



PERSON IN CHARGE

FEES (subject to

change)


A 1 2

B 1 2

Receiving of Salaries/Wages and Refunds of Fees for Scholarship Grant.

Go to the Cashier’s Office and inquire from D.O./Cashier for the availability of the claim Receive cash

Receiving of Payment for delivered Goods and services/supplies and Materials

Go to the Cashier’s Office and inquire from D.O./Cashier for the availability of the claim

Receive check

Informs the claimant re: Status of Claim Verifies the identity of claimant and the validity of

presented requirements. Releases Cash to Claimant Informs the claimant re: Status of Claim Verifies the identity of claimant and the validity of

presented requirements. Presents the disbursement voucher to claimant Checks if OR issued is accurate and Voucher is signed

completely If complied, releases check to claimant

15 minutes

15 minutes


Cashier

none

CSPC-F-ACCTNG-01 CSPC-F-ACCTNG-110

ABOUT THE SERVICE

It provides an effective and efficient delivery of service to employees/students/outside clients on the receiving of Salaries, Wages, Refund of Fees for Scholarship Grants and payment of delivered goods and services/supplies and materials.

REQUIREMENTS

Valid Identification Card (ID) For Representatives: Valid ID's of both the Claimant and Authorized

Representatives, 3 copies of Authorization. Official Receipt (OR)


OFFICE LOCATION


96



PERSON IN CHARGE

FEES (subject

to change)


1 2 3

4 5

Secure Claims Documents Checklist (CDC) and ticks appropriate box for each document.

Submits the CDC together with the documents for

preparation of Obligation Request and Status (ORS)/ Budget Utilization Request and Status (BURS)

Secure the authorized official’s signature on Box A of

the form Go back to Budget Office for signature in box B Forward ORS/BURS to Accounting Office for the

preparation of disbursement voucher of the Accountant

Provide CDC Receives Documents and verifies its completeness per CDC Checklist Prepare ORS/BURS Signs Box A Receives Documents Reviews completeness of the documents and affix signature Records in Logbook

1 min.

2 mins.

3 mins.

2 mins.

Upon receipt of complete documents per checklist

-10 mins. For single transaction -30 mins. For 2 to 5 transactions

-One hour for more than five transactions

Clerk

Budget Clerk

Budget Clerk

Admin. - Chief Admin. Officer Acad. – VP for Acad. Affairs

Supplies – Supply Officer Salaries/Wages/

Travel(Local)–HRMO Budget Officer /Clerk

Budget Officer /Clerk

none CSPC-F-BUDGET-01A CSPC-F- BUDGET-01B

REQUESTING FOR AN OBLIGATION OF CLAIMS FOR PAYMENT ABOUT THE SERVICE Obligations are amounts which are committed to be paid by government which arise from an act of a duly authorized officer which binds the government to the immediate or eventual payment of a sum of money.

REQUIREMENTS

For PS Claims 1. Payroll - appointment 2. DTR - DTR

For MOOE Claims 1. Travel - Appendix A,B, travel order 2. Supplies - approved PR, approval BAC Resolutions

For CO Claims 1. BAC Documents - Abstract of quotations, delivery receipts


OFFICE LOCATION

Budget Office, 2nd Floor of Food Laboratory Building

97

Others

Borrowing of Books and other Library Materials Securing Permit to Hang Streamer

98

BORROWING BOOKS AND OTHER LIBRARY MATERIALS



PERSON IN CHARGE

FEES (subject to

change)


1

A. FOR OVERNIGHT USE BY STUDENTS.

Go to the College Library Note: Only 1 Book can be borrowed by every students Note: For Alumni, must present Alumni ID and all the materials are for room use only.

Search the book using the OPAC- Online Publishing

Access Catalog Assist the client to locate the book from the shelves Checks the validity of the library card Let the client fill out in the book card and log book Enters the students number and scans the barcode of

the book Indicate whether the book is for photocopy or for

overnight use

4 minutes

Library Staff/ Student Aide


Librarian

Library Staff

Library Staff

none

CSPC-F-LIB-01 CSPC-LB-LIB-12

ABOUT THE SERVICE

The College Library lends library resources to students, faculty, non-teaching staff

and walk-in researchers.

REQUIREMENTS

Library Cards (For students only) Referral Letter (For non-CSPCean)


OFFICE LOCATION


99



PERSON IN CHARGE

FEES (subject

to change)


2

3

4

5

6

1

2

3

Receive Books Borrowed Return Borrowed Books and claim Library Card.

Note: if the book/material borrowed is returned after 9:00 am the following day, an order of payment slip is given. Fine P1.00 per hour

Pay to the Cashier the required amount

Go back to the College Library

Claim Library Card

B. FOR OUTSIDE RESEARCHERS

Present Referral Letter to the library staff on-duty

Pay to the Cashier’s Office the

Research fee Ask for assistance to get the

needed reference materials in the collection

Releases the book and inform the due date Checks-in the book from the system Inserts the book card in the book pocket and returns the

book to the shelves Releases the library card Computes appropriate fine/penalties and issues Payment

Order slip Accepts payment and issues receipts Checks the student’s name from the system and enters

OR number, returns the library Card. Inserts book card in the book pocket and returns to the

shelves Receives and Files Referral Letter Accepts payment and issues receipts Once payment is done, records the researcher in the log

book Assist the outside researcher in locating the reference

materials

1 minute

2 minutes

2 minutes

1 minute

2 minutes

2 minutes

Library Staff

Library Staff

Cashier’s office

Library Staff

Library Staff Cashier’s office



CSPC-F-LIB-01

CSPC-F-LIB-01

100



PERSON IN CHARGE

FEES (subject

to change)


1

2

3

4

5

6

7

C. FOR FACULTY AND NON-TEACHING PERSONNEL

Go to the College Library

Note: Only 1 Book can be borrowed by every Faculty and Non-Teaching Personnel Present Valid Identification Card Receive Books Borrowed Return Borrowed Books and claim Library card Note: If the book/material borrowed is returned after 1 week, an order of payment slip is given. Fine P9.00 per day Pay to the Cashier’s Office the required amount Go back to the College Library Claim Valid ID

Search the book using the OPAC – Online Public Access

Catalog Assist the client to locate the book from the shelves Checks the validity of the Valid ID Let the client fill out in the book card and log book Enters the employees number and scans the barcode of

the book Releases the book and inform the due date Check-In the Book from the library system Insert the book card in the book pocket and returns the

book to the shelves Releases the library card Computes appropriate fine/penalties and issues Payment

Order Slip Accepts payment and issues receipts Checks the employee’s name from the system and enters

OR number, return the valid ID Insert book card in the book pocket and return the book to

the shelves

4 minutes

1 minute

2 minutes

2 minutes



Librarian

Library Staff

Library Staff

Library Staff

101



PERSON IN-CHARGE

FEES (subject to

change) FORM

(free of charge)

1 2

Go to the Office of the VPA Receive copy of letter-request containing action of the office

Records in the Logbook

Refers letter request to VPA and approves/disapproves

the same Files duplicate copy and sends copies to Security Guard,

President’s Office

1 min.

5 mins.

5 mins.

Clerk/Secretary

VP for Admin./

Chief Admin. Officer

Clerk/Secretary

none

SECURING PERMIT TO HANG STREAMER

ABOUT THE SERVICE

Hanging of streamer(s) within the College premises is subject to prior

approval by the Office of the Vice President for Administration. Removal of

streamer is the responsibility of the person/organization concerned.

REQUIREMENT

Letter Request HOW TO AVAIL OF THE SERVICE

OFFICE LOCATION


102

1. The client may secure an audience with the immediate supervisor of the person complained of, and ventilates the grievance/complaint against any personnel of the College in relation to his/her transaction.

2. The immediate supervisor hears the grievance/complaint. If necessary, he may call the person complained of and

inform him of the nature of complaint/grievance against him in the presence of the client. (Effort should be exerted to settle the matter amicably at his level).

3. If the client is not satisfied of the explanation and he is desirous to pursue his complaint, then he may be advised to

file his complaint in writing and subscribed and sworn to by him. The complaint shall contain the following: a. Full name and address of the complainant; b. Full name and address of the person complained of as well as his position and office of employment; c. A narration of the relevant and material facts which show the acts or omissions allegedly committed by the person

complained of; d. Certified true copies of documentary evidence and affidavits of his witnesses, if any; and e. Certification on statement of non form shopping.

4. The administrative complaint may be filed at anytime with the Office of the College President.

Note: The withdrawal of the complaint does not result in its outright dismissal nor discharge the person complained of from any administrative liability. Where there is obvious truth or merit to the allegation in the complaint or where there is documentary evidence that would tend to prove the guilt of the person complained of, the same should be given due course. (Section 10, CSC res. 99-1936 (URACCS))

5. Upon receipt of a complaint which is sufficient in form and substance, the College President shall require the person

complained of to submit a counter-affidavit/comment under oath within three (3) days from receipt. 6. A preliminary investigation committee shall be created by the College President that shall conduct an ex parte

examination of records and documents submitted by the complainant and the person complained of, as well as documents readily available from other offices. During said investigation the parties are given opportunity to submit

The Procedure in the Filing of Complaint in Relation to Request/Application

103

affidavits and counter affidavits. Failure of the person complained of to submit his counter-affidavits shall be considered a waiver thereof.

Thereafter, if necessary the parties may be summoned to a conference where the members of the preliminary investigation may profound clarificatory and other relevant questions.

The preliminary investigation shall commence not later than five (5) days from receipt of the complaint by the College President and shall be terminated within thirty (30) days thereafter.

7. Within five (5) days from the termination of the preliminary investigation, the Preliminary Investigation Committee

shall submit the Investigation Report and the complete records of the case to the College President. 8. The College President shall issue the Formal Charge if a prima facie case is established during the investigation.

Otherwise, the complaint shall be dismissed.

9. The respondent shall file his answer which is in writing and under oath and specific, and contains material facts and applicable laws, if any, including documentary evidence, sworn statements covering testimonies of witnesses in support of his case. It shall include a statement indicating whether or not he elects a formal investigation.

10. The College President shall create the Formal Investigation Committee that shall conduct the investigation not earlier

than five (5) days nor later than ten (10) days from receipt of the respondent’s answer. The investigation shall be finished within thirty (30) days from the issuance of the Formal Charge or the receipt of the answer unless the period is extended by the College President in meritorious cases.

11. Within fifteen (15) days after the conclusion of the formal investigation, a report containing a narration of the material

facts established during the Investigation, the findings and the evidence supporting said findings, as well as the recommendation shall be submitted by the Formal Investigation Committee with the College President.

12. The College President shall render his decision or shall forward his recommendation to the Board of Trustees, as the case maybe, within thirty (30) days from receipt of the Report of Investigation.

13. The Board of Trustees shall promulgate its decision.

104

A - The Organizational Structure

(General Administration)

B - The Board of Trustees

C - The Administrative Council

D - The Academic Council

E - Communication Flow

F - Directory of College Officials

The Annexes:

105

Annex A

The Organizational Structure (General Administration)

106

Annex B

HON. RUPERTO S. SANGALANG

Commissioner

Commission on Higher Education

Chair & Presiding Officer

HON. DULCE F. ATIAN HON. PAOLO BENIGNO “BAM” AQUINO

President, CSPC Chairman, Committee on Education

Vice Chairman Senate of the Philippines

Member

HON. ANN K. HOFER HON. AGNES M. ESPINAS

Chairman, Committee on Higher Regional Director, NEDA V

and Technical Education Member

Congress of the Philippines

Member

HON. TOMAS B. BRIÑAS HON. MARIA TERESA J. MANZANO

Regional Director, DOST V President, Faculty Association, Inc.

Member Member

HON. LUNIGNING Q. BREGALA HON. NICOLAS BEDA A. PRIELA

President, Alumni Association Private Sector Representative

Member Member

HON. LORENZO B. BALLECER HON. CHARLES MICHAEL G. SALAS

Private Sector Representative President, Student Council Federation

Member Member

The Board of Trustees

107

Annex C

DR. DULCE F. ATIAN

President

Chair and Presiding Officer

MR. FERDINAND B. VALENCIA

VP for Administration /

Chief Admin. Officer

Vice-Chairman

DR. TERESITA B. SALAZAR ENGR. SETH B. BARANDON

VP for Academic & External Affairs Director for Research

Member Member

DR. AMADO A. OLIVA JR. DR. JOSE ARIEL R. IBARRIENTOS

Director for Extension Services Director for Student Development Services

Member Member

DR. MA. LAARNI M. SALCEDO PROF. EMILDA E. ESCOLANO

Dean, College of Health Care Tech. Dean, College of Mgt. & Entrepreneurship

Member Member

DR. ARLY B. BALINGBING ENGR. FRANCIA H. TOMENIO

Dean, College of Education, Arts & Sciences Dean, College of Engineering

Member Member

PROF. CHALLIZ D. OMOROG

Dean, College of Information and Communications Technology

Member

The Administrative Council

108

Annex D

DR. DULCE F. ATIAN

President

Chair and Presiding Officer

DR. TERESITA B. SALAZAR

Asso. Prof. V/VPAA

Vice-Chairman

Members

1. Dr. Arly B. Balingbing 19. Engr. Cayetano B. Ricafrente

2. Dr. Maria Teresa J. Manzano 20. Dr. Marilyn N. Rivera

3. Dr. Jose Ariel R. Ibarrientos 21. Mr. Elias L. Tomenio

4. Engr. Seth B. Barandon 22. Engr. Lino D. Berango

5. Engr. Irene Virginia C. Blanquera 23. Prof. Emilda B. Escolano

6. Engr. Virginia V. Pontillas 24. Engr. Rizza T. Loquias

7. Dr. Marietta A. Tataro 25. Mr. Roberto A. Masalunga

8. Engr. Henry P. Turalde 26. Mrs. Angela Concepcion A. Nolasco

9. Mrs. Alice S. Almazan 27. Dr. Maria Teresa V. Septimo

10. Engr. Eddie L. Cabaltera 28. Mrs. Hejie A. Dimabogte

11. Engr. Francia H. Tomenio 39. Mr. Filmor J. Murillo

12. Dr. Maria Laarni M. Salcedo 30. Dr. Rosanna V. Oliveros

13. Engr. Radmar B. Tañamor 31. Mrs. Alicia D. Nuyda

14. Mrs. Helen M. Alde 32. Engr. Yolanda A. Santorcas

15. Engr. Bonifacio B. Buyet 33. Dr. Maria Visitacion M. Taburnal

16. Engr. Wenceslao D. Gavina 34. Dr. Domingo Rollei C. Agonos

17. Mrs. Grace E. Pacer 35. Engr. Christopher T. Oares

18. Engr. Wenifredo L. Pacer 36. Mrs. Naneth O. Oida

37. Mr. Samuel L. Royol

The Academic Council

109

Annex E

1. The Records Section shall serve as the Central Channel of all incoming and outgoing communications to

other agencies, as indicated in the flow of communication hereto attached as Annex "E".

2. All incoming and outgoing communications shall pass the Records Section and shall be stamped "RECEIVED"

or "RELEASED" as the case may be. A logbook shall be maintained indicating the file and code number of

every correspondence received or released. The time and date shall be indicated.

3. The arrows pointing upward indicate that the document shall be forwarded directly to the addressee.

4. The arrows pointing downward indicate that the document shall be transmitted to the addressee for appropriate

consideration or for information purposes only.

5. The broken lines indicate that certain offices shall be furnished copies of the communication.

6. All communication/requests from students or employees which need to be acted upon by Department

Heads/Section or Unit Heads shall be received by the concerned office, copy furnished the Records Section and

other offices.

7. All communication intended for the Vice Presidents or the President shall also be received directly by said

offices, copy furnished other offices.

8. The addressee/approving officer shall be responsible in providing copies of his/her action those offices entitled

to receive copies.

9. The flow of communications as indicated in the diagram is anchored on the matrix of communications duly

adopted by the College. (ADCO Resolution No. 72-07, dated November 9, 2007)


110

THE DIRECTORY OF COLLEGE OFFICIALS Annex F

Directory of College Officials

NAME POSITION TITLE Dr. Dulce F. Atian President (054) 2884425

Dr. Teresita B. Salazar Vice President for Academic Affairs (054) 2884421 loc. 124

Mr. Ferdinand B. Valencia Vice President for Administration (054) 2884421 loc 108

Engr. Francia H. Tomenio Dean, College of Engineering (054) 2884421 loc. 126

Dr. Arly B. Balingbing Dean, College of Education & Arts & Sciences (054) 2884421 loc. 129

Prof. Emilda E. Escolano Dean, College of Management & Entrepreneurship (054) 2884421 loc. 128

Dr. Maria Laarni N. Salcedo Dean, College of Health Care Technology (054) 2884421 loc. 127

Prof. Challiz D. Omorog Dean, College of Information & Comm. Tech. (054) 2884421 loc. 144

Dr. Amado A. Oliva Jr. Director, Extension (054) 2884421 loc. 150

Dr. Jose Ariel R. Ibarrientos Director, Student Development Services (054) 2884421 loc. 122

Dr. Seth B. Barandon Director, Research (054) 2884421 loc. 125

Mrs. Ruby Jane S. Gonzales Director, BCIERD (054) 2884421 loc. 148

Mrs. Shirley M. Illo Budget Officer III (054) 2884421 loc. 112

Mrs. Arlene O. Malaya Registrar III (054) 2884421 loc. 115

Mr. Oscar T. Caroche Supply Officer III (054) 2884421 loc. 104

Mrs. Luningning Q. Bregala HRMO III (054) 2884421 loc 105

Mrs. Nancy S. Penetrante Cashier III (054) 2884421 loc. 111

Mrs. Precy O. Gonowon Librarian III (054) 2884421 loc. 122

Mrs. Genna B. Serrano Internal Auditor III (054) 2884421 loc. 166

Ms. Hazel V. Paguio Accountant III (054) 2884421 loc. 110

Mrs. Alicia D. Nuyda Principal, School of Midwifery (054) 2884421 loc. 117

Dr. Myrna D. Bañal College Physician (054) 2884421 loc. 117

Dr. Domingo Rollie C. Agonos College Dentist (054) 2884421 loc. 116

Mr. Abraham B. Betito Board Secretary V/Security Management Officer/Building & Grounds Supervisor

(054) 2884421 loc. 117

Mrs. Hernani B. Fortuno College Nurse & CSPC Smoke Free Program Coordinator (054) 2884421 loc. 125

Mr. Gerald V. Malate Guidance Counselor (054) 2884422 loc. 125

Mrs. Leny Figuracion Guidance Counselor (054) 2884421 loc. 133

Ms. April Z. Luzon Planning Officer/International Affairs Coordinator (054) 2884421 loc. 133

Dr. Marilyn N. Rivera Graduate Program Coordinator (054) 2884422 loc. 107

Mrs. Marilyn M. Ramos Educ. Program Specialist (054) 2884421 loc. 123

Directory of College Officials

Council

111

Mrs. Liezl B. Namoro Program Chair, CEAS (054) 2884421 loc. 129

Dr. Rosanna B. Oliveros Program Chair, Food Service Management (054) 2884422 loc. 149

Mrs. Jocelyn O. Jintalan Program Chair, Office Administration (054) 2884421 loc. 133

Mrs. Lynn C. Villar Program Chair, Tourism Management (054) 2884421 loc. 128

Ms. Crezel D. Barbonio Program Chair, Entrepreneurial Management (054) 2884421 loc. 133

Engr. Irene Virginia Blanquera Program Chair, Civil Engineering & In-Charge, Materials Testing Lab. (054) 2884421 loc. 163

Engr. Radmar B. Tañamor Program Chair, Mechanical Engineering (054) 2884421 loc. 126

Engr. Keith Marlon Tabal Program Chair, Electronics Engineering (054) 2884421 loc. 124

Engr. Virginia V. Pontillas Program Chair, Electrical Engineering (054) 2884421 loc 108

Mrs. Jocelyn Lipata Program Chair, Information Technology (054) 2884421 loc. 126

Mr. Ian B. Benitez Internet Manager (054) 2053009

Engr. Wenceslao D. Gavina Technical Staff/IPR Coordinator (054) 2884421 loc. 124

Engr. Edna Montañez Research Coordinator (054) 2884421 loc 108

Mrs. Hejie A. Dimabogte Extension Coordinator, CEAS (054) 2884421 loc. 126

Engr. Harold Jan Terano Extension Coordinator, COE (054) 2884421 loc. 129

Mr. Alvin Agtarap Extension Coordinator, CHCT/DRRM Coordinator (054) 2884425 loc. 127

Mr. Niño Jeffrey Luzon Extension Coordinator, CICT (054) 2884421 loc. 144

Mrs. Lelit M. Odiame Extension Coordinator, CME/Laboratory Canteen In-Charge (054) 2884421 loc. 128

Dr. Leni M. Malabanan GAD Coordinator (054) 2884421 loc. 150

Ms. Brenda D. Benosa Pollution Control Officer (054) 2884421 loc. 144

Mrs. Helen V. Zaballa CSPC Buhi Campus Coordinator (054) 2884421 loc. 148

Mrs. Maria Francia S. Abaca Accountant I (054) 2884421 loc. 110

Mrs. Marites A. Bermal Records Officer & Procurement Officer (054) 2884421 loc. 113

Arch. Mary Ann A. Martinez Physical Planning Officer (054) 2884421 loc. 136

Engr. Henry P. Turalde College Engineer (054) 2884421 loc 133

Engr. Wenifredo L. Pacer Preventive Maintenance Coordinator (054) 2884421 loc. 121

Ms. Marivel Paycana Quality Assurance Coordinator (054) 2884421 loc. 166

Mrs. Ruvelyn R. Martinez Property Custodian (054) 2884421 loc. 104

Dr. Ma. Visitacion M. Taburnal Sports Coordinator (054) 2884421 loc. 127

Mrs. Edessa R. Saclag Cultural Coordinator (054) 2884421 loc. 117

Mrs. Helen M. Alde NSTP Coordinator (054) 2884421 loc. 117

Dr. Marietta A. Tataro Publication Moderator (054) 2884421 loc. 116

Engr. Eddie L. Cabaltera Electrical Maint. & Devt. Supervisor (054) 2884421 loc. 117

Engr. Cayetano B. Ricafrente Mechatronics Laboratory In-Charge (054) 2884421 loc. 125

Mr. Rodel Saño Nursing Arts Laboratory In-Charge (054) 2884422 loc. 127

Mrs. Grace E. Pacer Birthing Home and Child Minding In-Charge (054) 2884421 loc. 133

Mrs. Maruja Carilo Coffee Shop In-Charge (054) 2884421 loc. 133

112

Mr. Filmor J. Morillo Speech Laboratory In-Charge (054) 2884422 loc. 133

Mr. Joseph M. Illo CSPC-TESDA Assessment Center Focal Person (054) 2884422 loc. 149

Engr. Oares T. Oares PABX In-Charge (054) 2884421 loc. 133

Mr. Leo Francis Barbonio Choir Trainer (054) 2884421 loc. 122

Mr. Noel R. Lopez Majorette Trainer (054) 2884421 loc. 133

Mr. Aaron Colarina Performing Arts & Dance Troupe Trainor (054) 2884421 loc. 122

Engr. Renato Sernande Band Director (054) 2884421 loc. 122