retail environment may 2013

ENVIRONMENT

water drips to the core of retail sustainability

NO PREMIUM ON ETHICS – THE CO-OPERATIVE INTERVIEW | COMMUNITY BENEFIT: THE LIVERPOOL ONE STORY | POORAN DESAI COLUMN | SOLAR POWER: THE DARK HORSE | LED: THE FUTURE OF LIGHTING | ANAEROBIC DIGESTION HEATS UP | REVERSED LOGISTICS TURNAROUND | FLEET FUEL EFFICIENCY | JOHN LEWIS RECYCLING CRACKDOWN | SUSTAINABLE TECHNOLOGY SPOTLIGHT

RETAIL MAY 2013 - Issue 1retailenvironment.co.uk

Thirsty business:

BUSINESS SUSTAINABILITY FOR RETAIL PROFESSIONALS AND SUPPLIERS

Business sustainability for retail professionals and suppliers

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MAY 2013 | RETAIL ENVIRONMENT 3

FOREWORD

Already we are

seeing this in voracious motion; paths built

on traditional linear patterns of business and

consumption are steadily being paved over

to accommodate circular ones which respect

water as a precious resource; conserving

energy and using renewables; sourcing only

sustainable – “good” – products; wasting

less and producing better packaging are all

Yet many still lag behind; long-term

support perhaps seems unpalatable in the midst of an economic downturn and other

key pressures such as the development of e-commerce and surge in commodity

British Industry estimated green growth contributed to at least a third of all growth

There is no escaping the fact that businesses must become entirely sustainable –

With this magazine we hope to take a practical look at the issues concerning the

Turning pointAmy North

Will DateSteve Eminton

Katie Johnson

Steve Eminton

Rob Mowat

Iona Smith

Retail Environment is published by:Environment Media Group

39 York Road

Environment Media Group - Registered

11 issues of the magazine per year

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CONTENTS

3 Foreword

7 Column

Pooran Desai, Bioregional Co-founder

8 News

12 EU News

Interview 14

Shearlock, head of sustainability,

The Co-operative

Cover story 20

the retail sector

Spotlight26

Energy

32

36

Resources42

45

Design48

51

Logistics55

59

reverse logistics

Policy63 A roundup of the latest policies to

adaptation to the Ecodesign Directive

New technology 64

66 Letters to the editor

2048

51

14

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COLUMN: POORAN DESAI

We know it deep down: the future can

be one of abundance and one where

we harness knowledge, technology

and values to improve our lot. If this

is to be our future, it will require a

revolution in our thinking and patterns

of consumption. But the component

parts of that revolution including

concepts such as ‘collaborative

consumption’, ‘positive economy’ and

‘choice editing’ are only just emerging.

Terrabytes of data exist on individual

outcomes, climate change and the

lifecycle impact of products, to name

but a few. Finding some way to get a

handle on, and manage, this knowledge

is another matter. The only sensible way

to operate in this potential morass of information is

to take control and ask ourselves a simple question –

what exactly is it that we want to achieve?

I know what I,

my colleagues at the

sustainability charity,

BioRegional, and our

partners want to achieve:

we want to create a society

where we can lead happy

and healthy lives within

the environmental limits of

the planet.

Within our knowledge

there exists the potential

to increase opportunity

for everyone and to reduce

short-termism has come to

dominate our thinking, it becomes harder to

reconcile our current patterns of consumption

within this framework.

But things are changing, from the grassroots to

the big corporates and government. Technology, for

example, is re-connecting people locally and enabling

us to share more. From hiring neighbours’ cars and

borrowing lawnmowers, to big business ideas such as

B&Q is no longer selling products like patio heaters,

it is choice-editing; making responsible choices on

“So we are faced with a choice: carry on business as usual or aim for a better world. Every product we sell and every product we buy can be part of the solution”

behalf of customers. They are also becoming part

of the community via the creation of interactive

neighbourhood-building website ‘Streetclub’ and

developing alternative service models such as hire

and repair rather than a simple sale. Unilever plans to

reduce the environmental footprint of their products

by 50%. Coca Cola is publicly facing up to the health

problems they cause by selling sugary drinks.

Fortunately, this bottom-up action is being matched

by a top-down shift in thinking. There is

now a commitment from the UK Government, the

UN and World Bank ‘to going beyond GDP’, though

allow this transformation to occur. A lot is changing

and it is exciting.

Where can this take us? At this year’s World

Economic Forum in Davos one of the future scenarios

we examined was that of a ‘Positive Economy’ when, by

are included in national and company accounts. This is

the big prize for sustainable development – accounting

properly and aligning market forces to achieve the

outcomes we truly desire.

At the same time, we cannot underestimate the scale

of the challenge and its urgency. Scientists now tell

us that in our lifetime we are heading for a world 4oC

hotter. This is incompatible with global society as we

know it today.

So we are faced with a choice: carry on business as

usual or aim for a better world. Every product we sell

and every product we buy can be part of the solution.

Perhaps there really is no choice at all.

Consuming our way to a better future

Pooran Desai OBE Hon FRIBA is co-founder of entrepreneurial sustainability charity, BioRegional. He has worked in eco-farming, forestry, recycling and green property development, coining the term ‘One Planet Living’. Communities, local authorities and companies, including B&Q, have adopted the One Planet Living framework.

8 RETAIL ENVIRONMENT | MAY 2013

NEWS

P&G ACHIEVES ZERO WASTE AT 45 SITES

No UK opt-out for EU neonicotinoid pesticide ban

LANDFILL CLAMPDOWN COULD SAVE UK £3.5BN

SAINSBURY’S OPENS BRITAIN’S ‘GREENEST’ STORE


IKEA invests in innovative waterless textile dyeing systemAn Ikea Group corporate venture capital

company dedicated to the cleantech

sector has invested in waterless dyeing

technology which should “bring real

environmental and costs benefits for the

textile industry by reducing water and

chemical use”, according to the company.

IKEA GreenTech AB will use the

technology developed by DyeCoo Textile

Systems, a Dutch company. It uses recycled

carbon dioxide (CO2), avoiding the large

amounts of water and chemicals used in

traditional dyeing processes.

The significant potential of the

waterless dyeing process has also been

recognised by leading apparel and

footwear brand, NIKE, Inc. which invested

in DyeCoo in 2012. Nike’s strategic

partnerships group worked closely

with IKEA GreenTech throughout the

investment process.

Horsemeat scare prompts veggie produce surge

European and UK producers and retailers of vegetarian meat alternatives have noticed a spike

in sales in the wake of the horsemeat scandal.

Quorn, the UK’s biggest vegetarian ready-made brand, reported that they had seen their

business more than double since the last half of February and has had to add shifts to its

factories to keep up with demand.

South African brand, Fry’s, which sells frozen vegetarian sausages, has seen a 30% increase

in sales since February, outpacing its growth over the last few years by nearly three times

while German brand, VeggieDay said that since their recent launch, sales had been higher than

originally forecast.

US RETAIL GIANT PLANS ‘NET ZERO ENERGY’ STOREThe US’s largest drugstore chain

Walgreens has announced plans

to build what it hopes will be the

nation’s first net zero energy

retail store.

The store, in Evanston, Illinoi,

will be complete with solar

panels, wind turbines, geothermal

technology, energy efficient

building materials, LED lighting and

ultra-high-efficiency refrigeration.

Engineering estimates, which can

vary due to factors such as weather,

store operations and systems

performances, indicate that the store

will use 200,000 kilowatt hours per

year of electricity while generating

256,000 kilowatt hours per year.


NEWS

Tesco, is turning to liquid natural gas (LNG)

2

Tesco fleets to use LNGEco-cleaning products awarded C2C stamp

Northern Ireland enforces bag charge

JOHN LEWIS LAUNCHES SOFA REUSE SCHEME

wastecare

Ever since the Waste Electrical and Electronic Equipment (WEEE) Regulations came into force in 2007, it was obvious that they were not fi t for purpose and would need a major overhaul.

The current system is costing WEEE producers over £65 million a year to comply, due to the high cost of evidence, the volume of WEEE avoiding the system and the Environment Agency and membership fees. These costs are naturally passed on to consumers and, as a result, artifi cially infl ate the cost of new electrical goods.

The much anticipated Government consultation on the new WEEE regulations is now underway and will close on 21st June 2013. The primary aims of the consultation are:

• To satisfy the European directive for WEEE with the minimum of effort; the main change is the adoption of a 45% recycling target rising to a possible 85% by 2019;

• To reduce the cost of compliance for producers;

• To minimise bureaucracy by implementing the Red Tape Challenge.

So, what does this mean to UK retailers and what are the potential impacts? Whilst retailers of electrical and electronic equipment will still need to offer in-store take back or join a collective scheme, there are a number of proposed developments which the UK’s retailers, many of whom are also WEEE producers, should consider.

The fi rst and most obvious change for retailers is the proposed requirement to extend their take back schemes to include small WEEE (no external dimension over 25cm) free of charge and with no obligation on the consumer to purchase goods of an equivalent type.

The Government has proposed three new options to reform the existing WEEE system in response to the Red Tape Challenge, as well as considering whether the current system should be maintained. The four options proposed are:

Option 1 - do nothing;Option 2 - establish single National

Compliance Scheme; Option 3 - set a Collection Target and

Compliance Fee; Option 4 - establish a matching process

of collection sites to PCSs.

Early feedback from those involved in the system indicates that option 1 is not an option and option 2 will do little to reduce the burden of administration. Option 3 looks like it could deliver a more robust system, which could be further strengthened by setting the minimum level required for compliance at one tonne and ensuring it is easier for producers to move between schemes. At face value, option 4 looks workable but, for this proposal to work, the cost of entry would need to be much higher in order to reduce the number of schemes available (currently 39), most of which have no transport or reprocessing capability. This would also enable a reduction in the EA fee, thereby encouraging membership.

It is really important that UK retailers not only make their voice heard by responding to the consultation but also take the opportunity to review the systems that they have in place to ensure they are getting best value. The common perception is that the Government’s Distributor Take Back scheme is the only option for those retailers who have an obligation but do not offer a take back scheme in store. This is not the case. Other schemes, such as the WeeeCollect scheme, offer exactly the same features as the DTS but at a fraction of the cost, with a lifetime membership fee of £40. The fact is that compliance should be cost neutral for producers, subject to maintaining current commodity prices.

By increasing reuse, expanding customer take back and providing an easy-to-use service for collecting B2B WEEE WasteCare is able to offer customers a cost neutral service.

For more information, visit our website www.wastecare.co.uk or come along to one of WasteCare’s upcoming WEEE2 conferences www.weeecare.com/recast/

Advertisement Feature

How to survive WEEE 2Peter Hunt from WasteCare gives his view on the current WEEE consultation and its likely impact on UK retailers.


EU NEWS

A common system for measuring the

environmental performance of green

products and organisations across

Europe is being proposed by the

European Commission. The proposal

comes as part of wider plans to improve

transparency for consumers and increase

performance on environmental and

social matters. An EU poll showed around

48% of Europeans do not trust the

environmental claims made

by companies.

The standard would not be binding,

but EU member states should endorse

it to foster an EU “single market for

green products,” said the Commission.

Companies concerned are asked to

disclose information on policies, risks

and results as regards environmental

matters, social and employee-related

aspects, respect for human rights,

anti-corruption and bribery issues, and

diversity on the boards of directors.

The proposals are designed to

provide reliable and easily comparable

environmental information for consumers

and companies – such as those in the

waste management sector – about the

environmental impacts and credentials of

products and organisations. EU countries

use a wide variety of methods to measure

the green credentials of products and

companies making comparison hard.

EU environment commissioner Janez

Potocnik, said in a statement in April that

implementation of the standard would

create a “single reference method” that

would “reduce the costs for companies

would be clearer and more reliable

for consumers”.

Reacting to the proposal, retail,

wholesale and international trade interest

association, Eurocommerce warned: “A

is therefore essential for the commerce

sector that the implementation of this new

European proposal remains voluntary.”

EU mulls single market for green products

Brussels urged to implement EU-wide food waste policy

A top consultative

body in March called

on the European

Commission to

urgently address food

waste, which it says

has been exacerbated

by the economic

crisis. The plans, laid

down in an opinion

adopted on March

20, would combine

EU-wide and national

measures to improve

the food supply and

consumption chains.

The European

Economic and

Social Committee

(EESC) recommends

developing platforms

for exchanging

experience on

combating food

waste and passing

on existing examples of good practices:

channelling products from the food

retail and catering sectors to food banks,

initiatives on taxation, discharge of liability

for donors or removal of administrative

constraints are a few actions already

successfully implemented in some EU

countries and regions. “Up to 30% of food

gets wasted in EU households, supermarkets,

restaurants and along the food supply chain

each year. We must take action to stop

this,” said Yves Somville, rapporteur for

the opinion.

2013 RETAIL TRADE UP 1.2% IN EURO AREAIn January 2013 compared with

December 2012, the volume of retail

trade rose by 1.2% in the euro area

(EA17) and by 0.9% in the EU27,

according to estimates from Eurostat,

December 2012 retail trade fell by 0.8%

and 0.7% respectively.


EU crack down on ‘fraudulent labelling’In the wake of the horsemeat contamination scandal that shook several

leading UK retailers, the European Commission ordered EU-wide testing and

found less than 5% of the tested products had horse DNA and that about

0.5 % of the equine carcasses tested were found to be contaminated with bute.

The issue was not about food safety, it was a matter of “food fraud”,

European consumers and trading partners in our food chain following this

fraudulent labelling scandal is now of vital importance for the European

economy given that the food sector is the largest single economic sector in

the EU,” said Commissioner for health and consumers, Tonio Borg. In the

next few months the Commission will propose to strengthen the controls

along the food chain in line with lessons learned.

EU to offer greater transparency for fisheries and aquaculture products

supply chain, from when they land to port to when they are displayed on supermarket shelves.

The European Market Observatory for Fishery and Aquaculture Products (EUMOFA) was

European Seafood Exposition on April 25. “If you want to know market trends and market drivers

for wild or farmed seafood products, the Market Observatory is the tool for you,” said Damanaki.

She continued: “What counts today is value, not volume, of production. With this modern tool we

empower economic actors through accurate, real-time market information.”

The Observatory will be updated daily with production information from the local to the

EU-wide level and includes data on imports, exports and consumption trends. It regroups in one

single place information that was previously spread over several sources, formats and languages.

UK renewables share among lowest in EU – report In 2011 the UK was one of the lowest consumers of renewable energy, with only 3.8% contributing

Under EU law the UK is required to generate 15% of its energy from renewable sources by

2020. A spokesperson for the Department of Energy and Climate Change (DECC) said the UK was

still “on track” to meet its 2020 renewables target. “Currently 12% of our electricity comes from

renewable resources. We have a robust strategy in place to ensure that we meet our target and we

chain,” he said.

energy consumption.

energy potential and economic performance. The highest share of renewables was recorded in


INTERVIEW

The Co-operative has plans for a fourth UK windfarm to help with its target of taking 25% of its electricity from its own renewable energy sources

Turning ethics into profit


The plan includes a series of 50

commitments and targets in eight focal areas including protecting the

environment; tackling global poverty; and supporting co-operatives.

While achieving a 43% reduction in absolute greenhouse gas

emissions since 2006, moving palm oil sourcing to a sustainable

might already seem like commendable feats, The Co-operative is

setting its sights further. In its latest plan, the Group reiterates

commitments to cut half of its greenhouse gases by 2020 and reduce

workforce needs to be implicated. “Something like that involves a

cast of thousands,” says Mr Shearlock. “We’ve implemented a training

programme which reaches 12,000 of our colleagues in our food stores

each year. We’ve had to bring in a network of regional energy managers

to help in that process. If you think about the sheer size of The Co-

operative – the scale of the challenge of ensuring everyone is pulling

in the same direction is huge but something that we’re in a good spot to

tackle as we’ve been doing it since 2006.”

year. Schemes such as putting doors on fridges – “which some of our

rivals are still reluctant to do,” says Mr Shearlock, are part of

this process. The Group is committed to getting 2,000 doors on its

fridges by 2020 and already has over 100 in its stores across the UK.


INTERVIEW

Responsible waste

No premium on ethics

Chris Shearlock,

Co-operative head of

sustainability

Do you need to talk about anything?

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INTERVIEW

Changing narrative

Because

the emerging

got greater

The Co-operative Food

was named as one of

two retailers doing the most

to address

issues of concern on

pesticide use and the

contamination of food

=========

New products for retail display

ïïïKshopdisplayKçêÖ

Shop and Display Equipment Association

Shop and Display Equipment Association

COVER STORY


For several years now environmental experts and business leaders have been

debating whether water is “the new carbon”, drawing obvious parallels to a resource

that should be priced according to its value. While the comparison dismisses both the

complexity of monitoring water and its value as a clean resource it is accurate in terms of

its escalating standing as a key part of business modelling and economic growth.

economy today but it is only recently that businesses have begun waking up to the cost

reduce water use. With water footprint analysis now becoming as commonplace as their

and optimisation.

A commercial advantage

Independent environmental data organisation, the Carbon Disclosure Project (CDP)

argues: “Successful businesses will be those that can capitalise on changing global water

availability, measure and manage their water use, and manage the risks that water shortage

can pose to their supply chain.”

it value – it has until recently been overlooked as a resource which costs businesses

money. According to waste reduction body Waste & Resources Action Programme (WRAP),

many businesses are unaware of how much water they are using and very few actually

measure and monitor water consumption in their buildings.

Moreover, nearly half (47%) of executives surveyed as part of a recent British Retail

Consortium (BRC) survey believe acting on sustainability issues such as water scarcity

company water consumption, waste production or carbon emissions.

usual” water management practices and levels of water productivity could put at risk

2012 report, by Veolia Water and the International Food Policy Research Institute (IFPRI),

entire global economy. Research by the UK Department for Environment, Food and Rural

on combined cost savings of as much as £1 billion per year by failing to maximise the

The World Economic Forum has recognised water scarcity as the second most important risk facing the world in the coming years. In the UK, where previously water was seen as an abundant luxury, the prospect of diminishing supply coupled with a rising population has becoming a sobering reality, prompting radical shifts in business priorities. The retail sector, in particular, is now taking water to the very heart of its sustainability strategy, writes Charlotte Owen

Thirsty business


In defence of inaction So who or what is to blame for water being

H&M

million litres of water

In partnership with Helistrat, M&S

achieved its Plan A objective of zero

waste to landfill ahead of schedule.

Helistrat can do the same for you.

We maximise the revenue from your

recyclables with none of the residue

going to landfill.

For the story behind the headline

M&S’ Mandy Keepax and Helistrat’s’

Joy Donnell will be speaking about

Partnerships for Achievement at the

Facilities Show on Thursday, 16 May

at 1:30.

Helistrat is on stand 2B66 come and

talk to us about how our partnerships

deliver added value as well as zero

waste to landfill.

THE WHOLE IS GREATER THAN THE SUM OF THE PARTS

www.helistrat.co.uk

[email protected]

02392 604 773

PARTNERSHIPS


compelling, according to WRAP. Moreover, for those

of schemes are in place to help. Defra and HMRC’s

Enhanced Capital Allowance (ECA) scheme allows

Headway

for granted”.

Lagging action has prompted

Sainsbury’s

water management specialists, Waterscan, and achieved its target

2013. Rainwater harvesting is

3.

sized swimming pools worth of 3).

COVER STORY

,

toilets hired water management

environmental performance of the shopping centre and deliver

3

In 2012,

in the retail sector was

COVER STORY

investment. The surveys latterly have received a 50% response rate,

a percentage which is only rising as businesses begin to react “

out of awareness and necessity,” according head of water at the CDP,

Cate Lamb.

While businesses, including the retail sector, are waking up to the

importance of better water management there has been, and still “very much

is a cavalier attitude to water,” according to Ms Lamb. “Without water you have

Ms Lamb.

Looking ahead

the sector will be to reduce the water used in global supply chains, particularly in areas of water

stress. Part of this will come down to developing a greater understanding and relationship with its

source base, something the retail sector is already beginning to investigate.

Water Standard and CDP Water Disclosure are helping spur this on, there are still relatively

few internationally recognised accounting standards and a limited number of water meters

from which to take measurements. Accountability and reporting will allow the sector to put new

insight at the heart of strategic business, investment and policy decisions which in turn will not

internationally and more responsibility taken from the very top strata of management will be key

to tackling water management.

The Sunlight Group reduced water usage through redesigning its wash processes and investing over £2m in equipment and systems to clean

The laundry service Group has been able to reduce water usage by one billion litres per year. By achieving this, Sunlight, also saved hundreds of tonnes of carbon dioxide emissions every year, because less water needed to be pumped and treated. It is one of the

with Sainsbury’s, to be awarded the Carbon Trust Water Standard.

“Successful businesses will be those that can capitalise on changing global water availability, measure and manage their water use, and manage the risks that water shortage can pose to their supply chain”

24 | MAY 2013

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SPOTLIGHTThe Chavasse Park is

described by Liverpool ONE

as it’s “jewel in the crown”

providing an oasis of calm

when it is not used for one-

The 1.65 million sq ft shopping and leisure complex of Liverpool

ONE has more of an environmental challenge than many city centre

retail developments.

Liverpool ONE has a big part to play on the regional stage, from

retail through to the community. Steve Eminton reports

Community benefit


work to do to ensure it performs on the environmental

front, in terms of everything from energy through to the

community in a city where job creation, environmental

improvements and economic development are all vital.

A key element of the scheme’s activities are run

and developed by Cath Riseborough, Liverpool ONE’s

CSR manager who has a role that ranges from working

in the community through to helping ensure the

environmental impact of the estate is monitored

and minimised. She joined the Liverpool ONE team in

May 2011 and has brought focus to what the scheme

does in its CSR activities including education and

community work.

Monitoring of Liverpool ONE’s environmental

impacts has been carried out for the past four years

using Carbon Guerilla monitoring software, run by

Computatis, and results of this are to form the basis of

a CSR report which will be published this spring.

Waste managementIn terms of some of the practicalities of the estate’s

environmental work, energy and waste management

“dealing with waste materials through recycling

is one of the biggest areas to alleviate impact.

Separate zones are arranged back of house with

material collected by Veolia Environmental Services

for recycling.

“We have a waste team who work from a few

tonnage for the last few years - cardboard, glass,

shops. Green waste from the estate’s park at its top

level is also collected.

In 2012 a recycling level of 40% was achieved

up from the previous year with the material collected

commingled and then sorted by Veolia. Avoidance

so far the diversion rate stands at 86% with energy

from waste, composting and recycling contributing

Food waste remains one of the areas that

remains a challenge and Liverpool ONE is actively

developing plans to allow for the provision of

a food waste collection service and is currently

investigating the installation of a biomass waste to

water system.

“Dealing with waste materials through recycling is one of the biggest areas to alleviate impact”


SPOTLIGHT

EnergyIn terms of utilities, electricity usage has the

biggest impact at Liverpool ONE. The energy

management system, Energy Manager, is used

to track electricity meters with attention paid to

spikes in usage which can be targeted and usage

proactively controlled.

The extent of the back of house area at

Liverpool ONE is almost as large as the retail

frontage and of necessity demands good lighting.

Ms Riseborough explains: “We almost have more

space underground than upfront. LED lighting

and PIRs have also been installed to reduce

electricity consumption.”

Energy savings have been made on the CCTV

have now been reduced to four. Actual energy

rainwater harvesting is carried out. The potential

for generating solar power is an option and is

the subject of ongoing study work but there are

no plans in the shorter term. More details of the

environmental impact are to be given in a report to

the estate’s Board this spring, and this will look at

both CSR and environmental activities.

CommunityOne of Ms Riseborough’s early tasks was to assess

the scheme’s involvement with the community as

Liverpool ONE was involved in a large number

improvements, to some extent saying ‘yes’ to most

requests for backing or involvement.

“We were doing a lot of things in the community

decisions I had to take was to determine what was

right for us to get involved in and what we were

unfortunately unable to support,” she explains.

The community involvement, she emphasises,

is very important to the estate and it is determined

to get it right as well ensuring it helps both the

image and success or the retailers at the heart of

the business.

City councilDelivering on community and environmental work

is important in the links with the city as a whole

which is aware of the important part that Liverpool

ONE has played in terms of jobs, regeneration

and tourism while also wanting it contribute more

broadly to the city.

Ms Riseborough says she believes the city is

pleased with what it does. “The city council has a

big push to be green so I think us being here is an

asset for the city. The park at the top of the scheme

is one of the greenest

possibly the largest green roof in Europe.”

The ‘Chavasse Park’ as the greenspace and

gardens are known, is described by Liverpool ONE

as its ‘jewel in the crown’ providing an oasis of

calm, although it is not always quite so quiet for it

and seasonal events

“We have a big events programme for the

community,” she says. “Over the winter we have had

an ice rink and in the summer we had a beach. Back in

2011 we had a huge crowd to watch the royal Wedding.

Music events have included the proms and all sorts

of things.

Liverpool ONE is home to 160 shops, more than 20 bars and restaurants and

a 14-screen cinema

“The energy management system, Energy Manager, is used to track electricity meters with attention paid to spikes in usage which can be targeted and usage proactively controlled”

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SPOTLIGHT

CV - CATH RISEBOROUGHMay 2011 CSR Manager Liverpool ONE

May 2010 Freelance CSR and Fundraising Consultant working projects at Liverpool ONE and corporate volunteer activities for Rothschild in the Community

2007-2010 Corporate Responsibility

London

2005 – 2007 Worked at various charities as a fundraiser

2003-2004 Warwick University: MA in Society and Culture in the Cold War

2000-2003 Warwick University:

BA (Hons) History

Education

has launched education resources. These have been

their teacher training students. Students got involved

topics such as geography and leisure and tourism

and also business studies. And, the estate also

Riseborough is clear about the commitment to the

CSR and jobs

Transport

Liverpool ONE has produced a Green Travel

Looking ahead, Liverpool ONE plans to build on

in May 2008.

Liverpool ONE’s Thomas Steers Way

Do YOU need help with Omni Channel retailing ?


ENERGY

Amy North takes a closer look at what options are available

Energising waste

More retailers are sending their food waste to anaerobic digestion, but few

are utilising the energy from it.


Spiralling energy prices coupled with increasing pressure to

be environmentally responsible is shifting the spotlight onto

unconventional resources to power our energy needs. One

such material to gain increasing commercial traction is waste, in

particular food waste.

While there is still a stigma attached to the term waste, it has

proven to be a reliable fuel source helping to generate both

from the energy.

primarily need to do all they can to prevent food waste from arising

gate fees averaging between £20 and £50 per tonne depending on

the type of material whereas

before a gate fee is even applied.

This is the path being taken

by many supermarkets who

have signed contracts with waste

treat their food waste. Among

these are Waitrose, Marks &

Spencer and Sainsbury’s, the

latter being the largest retail user

of AD with all of its food waste

And it’s not just the large retailers getting involved. A number of

Resources Action Programme (WRAP) many small and medium sized

enterprises are keen to have their food waste recycled.

The major driver behind this is the incremental year-on-year

tonne. Companies are likely to show an interest in any collection

service which enables them to reduce their waste disposal

costs, WRAP adds.

There are a number of other reasons why food waste collections

the Anaerobic Digestion and Biogas Association (ADBA) – a not for

corporate social responsibility (CSR) is also playing a part.

“After disposal costs, the second consideration is how you make

that you are producing. That is becoming more and more important

for businesses in terms of corporate social responsibility and their

desire to reduce their carbon footprint. Again that has an economic

to come in. This means bigger businesses are looking in the direction

of government policy and trying to gauge where it might be headed.

“I think we will see more retailers rolling this out in the future and

we are seeing it already. I think the key barrier from the point of view

of a food waste producer is very simply the availability

of a collection scheme in the area and we are seeing that availability

he adds.

The UK currently doesn’t have the capacity to treat all of the

increasing collections.

EnergyWhile more retailers are rolling out food waste collections, M&S is

somewhat ahead of the curve having signed an energy deal with

Scottish stores at its plant in Cumbernauld, Glasgow. Under the deal,

M&S purchases 19,000 megawatt hours of renewable electricity –

enough to power 33 M&S Simply Food stores.

Deals such as this are likely to be more common in the future,

any barriers in the way as it is simply a case of setting up a contract

“If we look at the future of the market those deals where you are

essentially signing a contract to buy that energy are going to be more

and more popular. In particular there is also an opportunity as we

that companies will be able to use the gas produced at a biomethane

site to replace gas demand on site or put it into the vehicles that

At the moment, the vast majority of electricity is fed directly

into the national grid whereas the heat is often used on-site to heat

the digester.

BV DairyIn some cases, it can also help to reduce electricity costs as a number

of producers at the start of the supply chain are building their own

plants which feed electricity and heat directly into their business.

dairy products to food manufacturers. It opened its own AD plant at

its site in Shaftesbury, Dorset in 2011.

BV Dairy’s £2.3 million plant, the majority of which was funded

year. Alan McInnes, technical and operations director at BV Dairy,

says there were a number of hurdles in getting the plant up and

“If we look at the future of the market

those deals where you are essentially

signing a contract to buy that energy


ENERGY

“Demand for food waste recycling solutions is growing amongst businesses at every stage of the food chain. The use of AD plants such as ReFood provides food producers and retailers with

sustainable alternative to the use of environmentally harmful options

commercial

running. “At the time we did it, a lot of people

to get help and get a consultant which we didn’t

legislation from environmental things in terms of

permitting and from the Ofgem side of things,”

operational needs. At present, the heat is lost

to atmosphere.

“The heat we are working on at the moment is dispersed to

atmosphere but we are looking at it to warm up the tanks to

make the soft cheese which will in turn be used to make the

permeate which goes to the plant. This means we will have a

manufacturers should be taking advantage of this and using

Lincolnshire site with out-of-spec vegetables, dual crops

to other consumers through the grid. It also uses the heat

on-site.

waste generated on the farm is used to power operations

within the business while the digestate is spread to the

land as a soil improver.

As more feedstock becomes available and the number of

of food waste.

HOW DOES ANAEROBIC DIGESTION WORK?Anaerobic digestion (AD) is the breakdown of organic matter in the absence

is broken down into biogas (a mixture of carbon dioxide and methane) and

a nutrient-rich digestate. The biogas can be burned to produce heat and

electricity and the digestate, which comes in liquid and solid form, is most

commonly used as a fertiliser. AD can be used to treat sewage, farm and

food wastes.

See what we could save you at www.refood.co.uk or call 0800 011 3214.

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ENERGY

in the retail sector. The upfront investment isn’t backbreaking; the payback is short. In the midst of economic downturn and other new challenges

solar energy can still be sold back to the national grid.

necessarily for operational sites.

of rooftops and open spaces lie sparse and overlooked,

negative environmental

transforming spaces the

solar power platforms. While many have done just this, a reticence lingers over the majority of the industry. Charlotte Owen explores the reasons for this

The dark horse


FrontrunnersDespite the challenges and feasibility problems associated with solar

installation, a number of retailers have pushed ahead with grand solar

plans, recognising that despite a cut in subsidies, because system and

framework costs have dropped, capital outlay could even be less.

Capital outlay, according to Steve Bingham, business development

manager at the UK’s leading solar energy company, Solar Century, is

“a quarter less than it was two years ago.” In the near future energy

price hikes coupled with carbon reduction programmes, for example,

will make solar installation a more viable option, says Mr Bingham.

In his experience, “more and more retailers are looking at [solar

power]”, particularly those that own their buildings. Power Purchasing

Agreements (PPAs) are also becoming more commonplace as a way of

reducing carbon emissions without the need for large capital outlay.

owns, operates, and maintains the photovoltaic (PV) system, and a

host customer agrees to site the system on its roof or elsewhere on

its property and purchases the system’s electric output from the solar

services provider for a predetermined period.

Sainsbury’s is currently leading the way with retail uptake of solar

power. As part of its ‘20 by 20 Sustainability Plan’, the supermarket

giant installed 69,500 new solar panels to generate 16 megawatts

The solar power will reduce Sainsbury’s total CO2 emissions by an

estimated 6,800 tonnes per year and each store’s energy consumption

as well as delivering energy cost savings. The strategy is part of the

supermarket’s broader target of an absolute carbon reduction of 50%

by 2030.


ENERGY

We believe the retail

sector should take another look at solar energy as a viable way

to reduce its impact on the environment

– Sainsbury’s

Dispelling doubts that solar power installation is

a bad option for business Justin King, chief executive

of Sainsbury’s said: “This solar rollout is another

big step forward. It makes sense for us - it’s good for

the environment and for our business and we are

actively looking to install more panels.

“We already produce far more solar power than

most commercial solar farms. We believe the retail

sector should take another look at solar energy as a

viable way to reduce its impact on the environment.

“Big contracts like this support job creation in

the renewable energy sector and are essential for our

solar industry to thrive. We believe that we’ll see the

cost of solar energy reaching parity with the grid on

commercial installations like this in the next two and

four years, and that may well herald a new boom in

the solar industry.”

The Body Shop has also installed one of the UK’s

largest solar PV installations, at their headquarters

in Littlehampton. Despite the short deadline of the

FIT reductions, which saw many businesses pull

out of similar schemes, The Body Shop completed

the installation before the deadline. Their system

generates 25% of their HQ energy needs and will

cut their carbon emissions by 650 tonnes per year,

it says. The cosmetics company says the installation

even inspired a number of employees to install solar

PV in their own homes.

The IKEA Group too is investing heavily in this

direction. Some €1.5

billion will be invested

in wind and solar power

by 2015 as part of the

Group’s bid to meet all

its energy needs from

renewable sources by

2020. The plans come as

part of an overarching

company strategy to “take

the lead in developing

and promoting products

and solutions that help

customers save or

generate energy, reduce

or sort waste, use less

or recycle water at the

lowest possible price”, it

says. Some 342,000 solar

panels have already been

installed on buildings

around the world,

including 39,000 in UK

stores with more to follow.

Another success

story can be found at the

Grays Shopping Centre in

Essex. Rockspring Property Investment Managers, in

conjunction with Ellandi LLP and Syzygy Renewables,

in 2012 installed a 15,000 sq ft solar array on the

roof of the building. Approximately 200 solar panels

will produce around 45,000kWh per year, delivering

potential savings of around 600 tonnes of CO2 over

the life of the project.

The scheme will deliver enough electricity to

power the shopping centre’s car park for half of the

year. Under current health and safety regulations, the

centre is required to provide 24 hour lighting. The

group has also secured planning for solar projects

at two other Rockspring retail outlets; The Dolphin

Centre in Romford, and the Marlands Shopping

Centre in Southampton.

Government support Despite these success stories, changes made to

the FITs in late 2011, announced with extremely

and reducing investment”, according to the BRC.

This led to a number of major retailers pulling out of

ambitious solar energy projects.

Primark, for example, mulled delivering a

carbon neutral store at its East Ham development

implementing as many carbon saving strategies

as possible, including using solar energy. It

concluded however, the technologies needed to make

the store carbon neutral did not deliver a payback

within Primark’s investment policies and the plan

was dropped.

During planning, details of FITs were limited,

said the retailer. Now that they have been launched

and with the future introduction of Renewable

Heat Incentives of technologies such as biomass,

solar water heating and ground source heat pumps,

Primark is reconsidering greater future use of

renewables, according to the Carbon Trust, which the

retailer approached in 2008 for advice on developing

a new approach to energy consumption.

“If a FIT of 26 p/kWh had been available on

the proposed PV array for East Ham, while the

renewables would have a higher capital cost than

the CCHP technologies considered, the revenue from

FITs would have provided a more rapid payback

period. It would have also saved more carbon

emissions than CCHP,” explains Primark.

Tesco had also considered an ambitious solar

project – 1MW arrays of PV cells on about half a

dozen distribution centres across the country –

but put plans on ice last year. The retail giant is

still mulling whether to install solar panels at its

distribution centres as part of its plan to become

a zero carbon business by 2050, according to

industry insiders.

Global solar PV demand is

set to advance by 2GW to

31GW in 2013 compared to

the previous year, thanks in

according to market research

analysts Solarbuzz

www.spongegroup.com

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Find out how. Get in toouch: [email protected] or 0207 612 1910

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ENERGY

Description FIT Year 4 2013/14

For eligible installations with an eligibility date on or after February 1 2013 and before May 1 2013 (p/kWh)

For eligible installations with an eligibility date on or after May 1 2013 and before July 1 2013

Solar PV with total installed capacity of 4kW or less, where attached to or wired to provide electricity to a new building

Higher rateMiddle rateLower rate

15.4413.907.10


15.4413.907.10

Solar PV with total installed capacity of 4kW or less, where attached to or wired to provide electricity to a building which is already occupied


15.4413.907.10


15.4413.907.10

Solar PV (other than stand-alone) with total installed capacity greater than 4kW but not exceeding 10kW


13.9912.597.10


13.9912.597.10



13.0311.737.10


13.0311.737.10



11.5010.357.10


11.109.996.85



11.5010.357.10


11.109.996.85



11.009.907.10


10.629.556.85

Solar PV (other than stand-alone) with total installed capacity greater than 250kw

7.10 6.85

Stand-alone (autonomous) solar PV (not attached to a building and not wired to provide electricity to an occupied building)

7.10 6.85

EXPORT TARIFF 4.64 4.64

Another retailer to be rocked by changes to the

FITs is ASOS. In March 2011, the clothing giant

in Grimethorpe, Barnsley. As well as being a

provided ample opportunity to install solar

panels. However, after months of conversations

between ASOS and potential partners, the plan

was put on hold after the government announced

changes to the FITs. “The uncertainty has made

in this area. It has led companies to question

the government’s commitment to a long term

alternative energy strategy and its role in moving

to a more sustainable economy,” says the BRC in

its latest report.

Outlook Since November 2012, reduced rates (degression)

for new solar PV installations under the FIT scheme

will occur every three months depending on the

reduction is May, followed by another cut in July.

“Under the Renewables Obligation (RO) Order,

banding levels are reviewed every four years so

renewable developers can continue to receive

the appropriate level of support when market

conditions and innovation within sectors change,”

according to a Department of Energy and Climate

Change (DECC) spokesperson.

Whether or not this legislative uncertainty will

remains to be seen. Of course economics will be

a factor but issues such as logistics and even a

dogged reluctance to embrace non-traditional

technologies for the short-term will also play a part

made the leap will no doubt reap the dividends

as energy prices rise and renewables reach grid

parity. Whether payback comes in three or seven

years, well-promoted success of the projects could

set in motion a replicable trend that will likely

ripple through the entire sector wherever it can

be applied.

“Changes made to the FITs in late 2011, announced

with extremely short timescales,

damaged business

the reliability of Government policy

and reducing investment”

FIT payment rate table

The ARC Show is now one of four districts that form The May Design Series, a new, intelligent, commercially focused event for the architectural, design,property and retail communities.

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RESOURCES

For Mike Walters, recycling and waste operations

manager at retail giant the John Lewis Partnership,

managing the estimated 60,000 tonnes of waste

generated by the more than 300 John Lewis and

Waitrose stores across the UK each year is very much

a ‘hands on’ job. Speaking in front of an invited audience

of business owners and community group organisers

earlier this year at a session organised by Norfolk county

council, titled ‘Innovation in Waste Management’ Mike

outlined his company’s accountability-based approach to

waste management.

The company, as is common for brands with the

prestige of a market leader such as John Lewis, has

of 2013, but Mike is keen to ensure that this is not seen

simply an empty platitude.

delegates at the session in January. “My contractors say it

could be 2020 when we can honestly say we are zero waste.

I could do it now but it is about retaining ownership right

The ‘ownership’ philosophy that Mike has instilled

management strategy, which sees waste separated at source

Lewis across the whole of the UK. “I have been working

to consolidate our contract base because we had so many

The John Lewis Partnership’s head of waste Mike Walters is passionate

about reducing the impact of his business on the environment. He recently told delegates at a

conference in Norwich about the company’s approach to waste and

recycling. Will Date reports

Closingthe loop


Team work

Food matters

Plastic waste, which comprises around

3,000 tonnes of warehouse packaging,

for life’ per annum is

Centriforce

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Waste Management Grundon Waste Management Ltd

Colnbrook

Lack of space for efficient waste management is a big issue for Shopping Centres.

Grundon provides a single-source solution for all major waste

types, tailored to the space available.

Call 01753 764959 or e-mail: [email protected] for details

A ‘Waste’ of Space?

Mixed recyclablesLandfill diversion - Energy from WasteFood wasteCompactors, static or mobileWheeled bins for extra mobilityCardboard & plastic bale collectionRebates availablePerformance reports


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ENVIRONMENT

water drips to the core of retail sustainability

NO PREMIUM ON ETHICS – THE CO-OPERATIVE INTERVIEW | COMMUNITY BENEFIT: THE LIVERPOOL ONE STORY | POORAN DESAI COLUMN | SOLAR POWER: THE DARK HORSE | LED: THE FUTURE OF LIGHTING | ANAEROBIC DIGESTION HEATS UP | REVERSED LOGISTICS TURNAROUND | FLEET FUEL EFFICIENCY | JOHN LEWIS RECYCLING CRACKDOWN | SUSTAINABLE TECHNOLOGY SPOTLIGHT

RETAIL MAY 2013 - Issue 1retailenvironment.co.uk

BUSINESS SUSTAINABILITY FOR RETAIL PROFESSIONALS AND SUPPLIERS

Thirsty business:

RESOURCES

Packaging is vital. Not only does it keep the products fresh and

Innovation

The Waste & Resources Action Programme is looking to debunk a common misconception that packaging is “bad” and prove that it can actually help reduce household food waste. Amy North reports

That’s a wrap

45


RESOURCES

homes. A range of innovative products to help

extend the home-life of food and also reduce

the amount of packaging used have been

materials; vacuum packing; and introducing more

resealable packs.

One example of innovation to reduce food waste

is the ‘It’s Fresh!’ strip, developed by Food Freshness

Technology, which removes the ripening hormone

ethylene and helps to keep fruit and vegetables

fresher for longer. It has been applied by retailers

to a variety of goods, such as Marks & Spencer’s

strawberries and Tesco’s avocadoes.

Discussing the work that has been undertaken,

Ms Ellison says: “I hope this research helps to end

the demonisation of packaging. We have long said

that appropriate use of packaging preserves food

and reduces waste. Grocery retailers have already

achieved notable reductions in food and packaging

waste through working with WRAP on the Courtauld

Commitment targets and the Love Food Hate Waste

campaign. This report should stimulate further

reductions in food waste by promoting the role that

packaging plays in keeping food fresher for longer

in the home.”

She also highlights the work done to improve

the labelling of products to make it clearer to

consumers when the food is safe to eat, such as the

roll out of ‘best before’ and ‘use by’ dates.

believe keeping food in packaging at home leads to

it spoiling more quickly. The research shows that

just 13% of consumers feel packaging has a role to

play protecting food in the home. In addition, over

half of the 4,000 respondents say that it uses too

much material and is bad for the environment. It

may be misplaced with only 22% of consumers

looking at storage guidance on packaging.

WRAP says to help drive down waste food,

retailers, manufacturers and trade associations

need to raise awareness with their consumers about

these innovations in packaging, food labelling

and design.

CampaignRetailers are taking further action following

the publication of the report in March, with

communications campaign ‘Fresher for Longer’

which was launched alongside it. Leading the way

was M&S which rolled out visual aids and messages

to its shoppers to demonstrate the important role

packaging can play. The campaign forms part of

WRAP’s successful nationwide scheme Love Food

Hate Waste.

It demonstrates that packaging keeps food

fresher for longer but also protects food in the

home. Retailers, councils and brand-owners are

encouraged to join in and promote the message.

Commenting on the campaign, David Bellamy,

environment policy manager at the Food and

Drink Federation, adds: “We believe the ‘Fresher

consumers that good packaging does actually

save waste.”

Overall, it is hoped the research and the

campaign will help consumers make small

changes in their behaviour towards packaging and

continued innovation, which will not only keep the

food fresher for longer, but will save money and

reduce food waste.

The research concludes: “Industry is already

doing a lot to optimise what is on the label, and

through innovation to extend the life of food. It

seems that small changes in behaviour could make

they are looking for – keeping food fresher for

longer, saving money and reducing the impact of

food on the environment.”

Key points highlighted in the research

• Consumer concern

Used in the right

way packaging can

present a number

of opportunities,

including cutting

food waste

LED Lighting enriches the retail experience and slashes energy billsMHA Lighting, based in Greater Manchester, uses two-thirds of the energy of its closest competitors and is helping retailers improve their customers’ experience, whilst slashing energy bills.

The award-winning lighting specialist’s

patented waveguide technology uses

80% the energy of traditional fluorescent

fittings - cutting carbon emissions by the

equivalent amount.

Their fully-sealed units do not attract dust

or insects making them the most hygienic

option for any supermarket or

food retailer.

At Tout’s Budgens in Cheddar, MHA

Lighting replaced traditional fluorescents

with 84 of their unique TiLite fittings from

its patented product range. A further 38 LED

down lighters were installed in the store’s

Subway concession (over tables) and in the

pharmacy areas.

The new installations have provided Tout’s

Budgens with energy savings of £89,539 over

the product’s lifetime, whilst saving 567 Co2

tonnes. The installation not only achieves

high colour rendering of 80CRI with 4500

kelvin – the optimal colour for displaying

produce – but has cut lighting energy costs

and Co2 production by 65%.

The lighting system is also extremely low

maintenance and will run for 60,000 hours of

continuous use. In the case of Tout’s Budgens

18 hour a day operation, the lights will not

need replacing for nine years, saving an

added £12,880 on routine maintenance.

The lack of heat given off by LED

lighting allows further energy savings to

be made through reduced use of air

conditioning systems. The machines do

not have to work as hard to cool down

additional heat in the shop, which is

beneficial for open refrigerators.

The store’s security was improved with

the removal of the old fluorescent lighting

fittings. The LED lighting allows for a clearer

identification of suspects and reduces

flicker on CCTV monitors.

Philip Tout, owner Tout’s Budgens,

said: “We chose to make the switch to

LED lighting as part of our commitment

to improving the customer experience

and reducing the carbon footprint of the

business. MHA Lighting provided a LED

lighting solution that not only improves

lighting levels but reduces our on-going

energy costs and equivalent Co2 emissions.

We are delighted with the results and are

already getting positive feedback from

our customers about how great the new

store looks and the feel of the store created

by the light. All our stores stock the best

quality fresh produce from local growers

and the LED lighting really enhances

the appearance of our fruit and veg and

butchery offering.”

How does the technology work?MHA is the only lighting manufacturer to

use waveguide technology to shine light

sideways into an encapsulation – not

directly outwards. This avoids direct contact

with the eye and provides a safe and

efficient light output.

The patented waveguide technology

offers distinct advantages over other LED

manufacturers as it allows the company to

replicate the light quality and uniformity of

traditional lighting.

MHA also use acrylic rods to amplify

and control the light output, reducing the

number of LEDs required. This means they

can use high power LEDs, draw less current

and have no need to diffuse the output.

For more information please call 01942 887 400, visit www.mhalighting.co.uk or email [email protected]

Advertisement Feature


DESIGN

Good lighting is everything. It creates ambience, makes an

environment warm and inviting and most importantly makes

the customers.

Retailers go to great lengths to ensure their stores are well-

lit to create the perfect atmosphere. However with the price of

energy rising and opening hours extending, keeping stores bright

unfortunately equates to increased costs. One way a number of major

retailers are combatting this is through the use of LEDs.

emitting diodes) lighting is becoming more widespread. Philips, the

quarter LED sales from a year earlier with the bulbs now representing

23% of its lighting sales. Household names including Morrisons,

Tesco and Waitrose are all using the technology. And while the initial

costs of LEDs are higher than those of other lamps, retailers could

save money on energy and maintenance in the long term.

As environmental and sustainable practices become more prominent, retailers are increasingly looking at ways to save energy and money. One such route they are taking is using LED lighting. Amy North takes a look at this emerging trend

A bright future


But not everyone not is jumping on this brightly lit bandwagon.

In some cases it comes down to money; in others, retailers have

halogen bulbs. So do the potential savings outweigh the risks?

BenefitsPhil Tapsell, sales director at Greater Manchester-based MHA

Lighting believes they do. Aside from the energy savings, he

counterparts. However he notes that retailers are reticent to make

any changes if they could have a negative impact on their sales.

He says: “From a retailer’s perspective obviously everything

they need is a high quality uniformity of light with exceptional

colour rendering. In a retail environment lighting is everything.

They want to make a nice environment for the customers, to make

sure light washes across all of the products and that there are no

gloomy areas.”

With LEDs “you are going to save a lot of money on your

electricity bill and there should be no maintenance. I could also

argue that they create a more pleasant environment because they

don’t throw out lots of heat. If you put the right LED solution in then

you can create a very high quality light scheme.”

However, he advises retailers to research to ensure they are

getting a high-quality product. While technology used in LEDs has

come a long way over the last decade, Mr Tapsell warns that there

are still cheap, low quality products available on the market which is

wavering people’s trust in good LEDs.

Mr Tapsell says banks and the Carbon Trust are keen to be

involved in projects such as these, meaning retailers could get

to make a capital investment but you are going to get that back in the

next three years and after that you are making a lot of money.”

He adds that even small retailers could save tens of thousands

of pounds over the life time of the product. Looking forward, Mr

retailers for both commercial and environmental reasons.

ChoiceChoice in the LED market, according to Rowena Preiss, creative

director at Philips, is another aspect to make things harder for the

retailer. Looking at how the technology has transformed over the last

few years, she says: “I think the awareness around what the energy

so expensive that it wasn’t worth looking at. We have now reached

the tipping point where if you make an investment the paybacks are

Having been around for 125 years, Philips’ reputation precedes

it. Being a household name in lighting means it has worked with

some of the top retailers, having designed and rolled out LED

displays to Selfridges, Marks & Spencer and The Co-operative.

stigma attached to it means some retailers may be reluctant to use it.

technology as “no-name manufacturers” release cheaper products

to leave their customer with a failing product.

For those seriously thinking about rolling out or trialling LEDs,

Ms Preiss advises that retailers engage a professional lighting

designer to discuss what the best approach is for them. And for

that Ms Preiss says makes it confusing for retailers. However she

notes that better awareness about the issues helps ensure they are

not oversold.

She concludes: “We need to get the retailers into a position where

they are challenging what they are being told. I want to see them

challenging us and being more creative because if they have got

traditional lighting in place already and if they are really informed

about it they can change it to an LED solution.”

Philips used LEDs to light

up Selfridges in London


DESIGN

CASE STUDY VodafoneIn 2010 phone retailer Vodafone trialled LED lighting in

one of its stores in a bid to save money on energy bills

and reduce its carbon footprint. It was hoped that it

would reduce

energy used for

lighting by 73%

over the year.

Vodafone

reviewed the

outcomes of

the trial and

eventually

decided against

rolling out LEDs across its stores.

Vodafone says: “Following the trial

we reviewed whether the LED lights

were suitable for our shops and came to the conclusion

that at the time they didn’t provide enough light for the

retail environment. We review that decision periodically,

but have not yet taken the decision to go to LED. The

technology is evolving rapidly, so it’s not a case that we

won’t move in the future, just that we’re not adopting

LED at present.”

CASE STUDY Next and Luxonic LightingFashion and homeware retailer Next is in the process

of rolling out LEDs across at least 100 of its stores. The

roll out is happening in three stages, with ten stores

phases and the

remaining in

It is hoped the

move will save

Next up to 40%

in energy.

The LEDs replaced existing MR16

halogens, ceramic metal halide and

the window displays as well.

The technology used is GE Lighting’s Infusion LED

Modules incorporated into Luxonic LED Twin Gimbal

luminaires, Luxonic LED Window Lights and Luxonic

LED Modular Trough luminaires.

DecisionWhile LEDs are becoming increasingly popular in other sectors, Nick

Wraith, president of the Shop and Display Equipment Association’s

executive council, says retailers should think carefully before making

any rash decisions.

Mr Wraith, who is also managing director of United Aluminium

illuminate my store or displays’ simply because they have some weird

preference for the technology. That’s the wrong approach.

lighting. It shouldn’t cost the earth to either buy or install, and it should

long as the manufacturer claims is also a must. Now, if all those things

happen to point to an LED solution, then so be it.”

He adds that many of the problems retailers face can be solved by

LED but it is important not to let the technology dictate the process; the

lighting industry needs to take a fair and honest approach to ensure

their customers’ needs are not being overlooked.

under the right

circumstances,

and this is how the

apparent LED boom

has come about.

Retailers who have

taken that approach

have realised that

LED is, for them, the

solution.”

Looking forward

Mr Wraith says it

is down to the lighting industry to lead the way and to guide their

customers through the process of choosing the appropriate lighting

the preferred method in retail for many challenges. Having said

this, retailers are looking to the lighting industry to lead and to be

transparent.”

So, while the take up of LED is perhaps not as fast as the lighting

industry would like, it appears that with the rollout of the technology

by a number of trendsetting major retailers, it may soon be the method

of choice.

lighting. It shouldn’t cost the earth to either buy or install”

Marks & Spencer’s sustainable learning store

Vodafone decided

against rolling them

out nationwide

Next’s Kiddermin-

ster store was one

refurbished


DESIGN

Lured in perhaps by an attractive front window display, a customer walks through a store to peruse

the aisles and shelves for their favourite products. Little thought is given to the lifecycles of the materials

responsible for showcasing the goods that will end up at the checkout. Until recently, little consideration

retailers themselves. Functionality, aesthetics and modernism have taken precedent over environmental

sustainability. Charlotte Owen reports

While many retailers have led the way by making improvements

and encouraging sustainability in their business in general, one

crucial area that has failed to receive the attention it deserves

The shelves, racks, mannequins and rails that often

embed themselves inconspicuously within the shop may be the last

thing a retailer or customer would associate with environmental

damage. While design has continued to push the envelope in recent

decades – evolving in exciting and innovative new ways – designers

have been slow to seriously consider the sustainability of the materials

used and the assembly and building of this equipment.

What these products are made of and where and how they are

disposed of when they are swept aside as next season’s stock sweeps

in, has until now largely slipped the mind of the retailer and consumer.

important environmental and cost implications. Store refurbishment

Re-sketching interiors


DESIGN

is often limited to changing equipment, and much of the old equipment ends up in a

Monitoring impacts

Frequent changes to window displays

means more consideration should be

given to reused or recycled material

often limited to changing equipment, and much of the old equipment ends up in a


to increase its use of recycled and recyclable materials, particularly the steel used in

the Wire Tech system and all timbers used by Wanzl are FSC-COC (Forest Stewardship

from Wanzl’s UK-based ‘Reviva’ brand remanufactured process which provides a second

Ships to shops In 2008 PVC extrusion specialists Wilks announced the launch of a “Green Range”

recycling scheme which allowed its shipbuilding customers to return materials for

“Our ability to reuse the postconsumer waste generated from major store

refurbishments would allow us to provide a “closed-loop” strategy when handling waste

“The inherent characteristics of plastics ensure that they remain an excellent choice

continue to have a future in store design but there is a growing emphasis upon all users

to take a level of responsibility in ensuring they have as minimum an impact upon

The three Rs UK retail and commercial design specialist, Resolution Interiors is working with its clients

As most waste on sites comes from packaging and

demolitions, the company has to put in place waste

management plans for all of its construction sites to

make sure that all that can be recycled or re-used is,

“This is also achieved through working with waste

handling companies who provide diversion from

At the other end of the product life cycle, the

merchandising display units, aiming “to keep materials

“We look to purchase metalwork from a recycled

source, and where possible we will look to use

alternative and newly innovative materials which are

more sustainable – such as straw board instead of

plaster board in the case of the B&Q energy saving

“At the end of 2007, there were

retail outlets, with retailers commonly updating their

equipment every

Resolution Interiors operates a


LOGISTICS

Whether

it is delivering goods to stores, warehouses or directly to the

customers, it provides a crucial link between the merchandisers

and the consumers.

However, with fuel accounting for approximately 40% of transport

an increasingly expensive feat. Moreover, with added pressure

to cut carbon and other greenhouse gas emissions, thanks to the

Government’s mandatory targets (the UK is committed to slash 80%

of 1990 greenhouse gas emission levels by 2050), businesses need to

One way a number of retailers are doing this is to join the Freight

Transport Association’s Logistics Carbon Reduction Scheme. As one

of the UK’s largest trade associations, the FTA represents the transport

interests of organisations moving goods by road, rail, sea and air.

The free scheme works by measuring the amount of fuel used

by each member and calculating the carbon emissions. To date, 83

companies have signed up to the voluntary scheme and pledged their

commitment to the target of reducing carbon emissions by 8% by

2015 against a 2010 baseline. The signatories range from large and

companies and include: Coca-Cola Enterprises; DHL; Nestlé UK;

Superdrug; and Tesco.

At present, it covers over 60,000 vehicles but Rachael Dillon,

climate change policy manager at the FTA says while good progress

has been made under the scheme, it must continue to grow.

Fuellingup


LOGISTICS

Benefits

the government agenda and public agenda on climate change meaning the industry and other sectors

She adds that the scheme is hoping to reduce any potential regulatory burden on companies by

action to reduce its fuel consumption and carbon emissions by introducing a multi-deck urban

Drivers

The FTA is to publish its third annual report on the Logistics Carbon Reduction Scheme at its annual Carbon Conference on May 22 2013. The report will look at government policy, carbon innovation and data showing by how much the scheme has reduced emissions.

Fuel accounts for approximately 40% of transporting costs


Name FuelLog 2 by E-Drive

Technology

Image

Price £2,000 for a singular

system plus £345 per

vehicle

Each module is £13 per

truck per month

Costs vary but the basic

telematics system costs

£1 per day per vehicle

How it

works access to unattended fuel

supplies and is attached to

fuel pumps and vehicles

to measure the amount of

fuel distributed. When the

automatically reports back

to the server the vehicle and

date and quantity of fuel

used. This allows companies

to monitor how much fuel is

being used. It is distributed in

the UK by Batrak.

transport information

system for Volvo trucks

allowing the user to see

in real time the location,

fuel consumption and

driver times for each

vehicle. As one of the four

the fuel management tool

which give an immediate

overview for drivers and

vehicles on breaking, engine

and gear utilisation, speed

adaptation and standstill.

Active Transport Management

System (ATMS), although not

directly a fuel management

system, provides real time

location monitoring using GPS

satellite data. It works with a

routing and scheduling system

which uses data from Isotrak to

optimise routes and re-organise

distribution operations. The

real time visibility of vehicles

helps businesses better plan

their routes and operate more

and time.

how much fuel is used as well as driver techniques, such as tyres, aerodynamics, trailer or body design

and so on.”

One company which has embraced the importance of driver training is department store chain

driver behaviour and de-brief with them at the end of each shift. Debenhams says this helps it to tackle

issues such as over-acceleration, excessive braking and engine idling, all of which are unnecessary fuel

burners. The technology also quickly pays for itself as fuel savings add up, it adds.

It introduced 25 new articulated vehicles with the latest Euro 5 engines in a bid to drive down

environmental requirements.

Through this and other measures Debenhams reduced its fuel consumption across its UK and Ireland

Future

environmental programmes or statements but now they have got to really incorporate carbon into that.

concludes.

“The bottom line is that government is committed to the Climate Change Act

rely on fossil fuels forever”

Pall-Ex Retail Plus+, the rapidly growing, competitive and highly

efficient distribution solution that’s making its mark on Britain’s High Streets.

More and more leading retailers are turning to Pall-Ex Retail Plus+ to deliver a quality

service they can count on. That’s because we’re dedicated to making shipping and stock

control easier for you, with key benefits such as:

Immediate cost savings

Optimum stock control

Increased efficiency

Reduced staff health and safety risk

Unrivalled standards of reliability and flexibility

Unlike standard ‘drop and go’ operations, we’ll also unwrap the freight, decant it and

deliver it into your storeroom – we can even remove the waste packaging for recycling.

So if you’d like a bespoke end-to-end stock delivery service that’s taking High Street retail

logistics to new heights, please call 01530 239028 or email [email protected]

www.pallex.co.uk/retailplus/

DISTRIBUTIONWAREHOUSING

STOR AGE

FULL/HALF/QUARTEREURO PALLE T

OPTIONS

FLEXIBLETIMED

DELIVERIES

ONE-STOPLOGISTICS I .T.MANAGEMENT

DAILYEUROPEANDELIVERIES

REDUCEDC ARBON

FOOTPRINT

HANGINGGARMENTSDELIVERIES


LOGISTICS

In the last seven years the UK retail sector has reduced the amount

Influence

Against the tide Reversed Logistics: surplus or unwanted material,

Retail

switching retailers’ attention from

RETAIL ENVIRONMENT 61

LOGISTICS

In 2009 specialist waste management company, SAICA NATUR

formed a partnership with Travis Perkins plc to provide and

implement a new waste management strategy at the company.

by 2012, which has been achieved. To do this SAICA NATUR worked

as a consultant with the company to develop a plan on which to base

future recycling operations.

Initially, source segregated processes and collections were put in

cardboard and pallets. A segregation system for general waste and

dry mixed recyclables was also introduced at the distribution centres.

Continuous improvement and monitoring has been ongoing since the

scheme was introduced, with all recycling outputs and general waste

quantities recorded.

Culture changeAs part of the partnership, Saica helped the company

to initiate a reverse logistics scheme across the

group. The scheme now sees all cardboard, plastic,

pallets and other materials transported back from

branches and stores to collection points at seven

distribution centres where it is sorted and baled.

At the start of the project, some three years ago,

the group recycled 14% of

what it then considered to be

waste. Now, it has achieved

distribution centres and an

overall recycling rate across

the group of 60%. By 2014

the objective is to increase

the recycling rate to 90%.

Commenting on the progress made to date, John

“Initially, the processes that we put in place heralded a

massive culture change in our organisation, particularly

in our merchanting branches, where they were used to

having a skip outside the back door. We knew that all

had to change.

waste streams at each site. We’ve also introduced an Environmental

in Northampton, which incentivises recycling. Each merchanting

branch is paid for every bag of plastic, card or pallets that they

recycle, enabling them to turn their waste management from a cost

embedded recycling within our everyday culture.” These changes have

resulted in an annual cost avoidance in excess of £5 million.

BackhaulingSAICA Natur has also developed and deployed the same logistics-

led programme for the backhauling and recycling of materials from

individual stores to a central retail distribution point for a number of

retail clients. Backhauling saves costs by integrating returns into the

outbound logistics network.

The company believes the emphasis should not just be on

new loading technique for bales which increases the average load

weight per vehicle and allows unloading at twice the speed has been

developed. This reduces waste miles, fuel costs and carbon emissions.

By taking a holistic approach to supply chain management, reverse

logistics is one area where retailers have an opportunity to make

substantial cost savings while helping the environment. Many, like

Travis Perkins, already appear to be doing exactly this.

Hemel EStore Recycling Zone,

Travis Perkins


POLICY

Retailers selling electrical goods will be required to take

back small waste electrical and electronic equipment

(WEEE) in plans being consulted on by the Department for

Business, Innovation & Skills. The consultation outlines

how the Government plans to implement changes required

to bring the requirements of the recast WEEE Directive

into UK law, including implementing higher collection

targets and the wider scope of the Regulations. It is entitled

Implementation of the WEEE Recast Directive 2012/19/

EU and changes to the UK WEEE system. Its outcome will

shape the future of the WEEE compliance for recyclers

and producers of electronic equipment. The plans require

retailers of electronic goods with sales areas exceeding

WEEE (no external dimension over 25cm) from customers.

The provision will not apply to members of the Distributor

21 and the Government plans to publish its response within

National Adaptation Programme (NAP)

will be published before November 2013, the Department

announced. A consultation is already completed and

out stricter environmental guidelines for government,

academia, charities and businesses. Defra will review NAP

The Groceries Code Adjudicator Bill was given Royal

adjudicator to oversee the relationship between large

Practice, and treat their suppliers fairly and lawfully.

This will give suppliers the stability to help them grow,

Retailers in Northern Ireland on April 8 started charging

a minimum of 5p for each carrier bag handed out to

customers, as part of a drive across the province to reduce

in 2015.

An EU consultation on plastics waste was launched

by the European Commission on March 7 and will last

further policy action in 2014 as part of a broader waste

a communication on plastic bags before December, a

use of plastic bags.

The Commission will launch a public consultation

on sustainable food in May and plans to publish its

communication on this in December. As part of this the

Commission will explore whether or not to extend the scope

of the EU Ecolabel by introducing criteria for food and feed

products. The Commission is in the process of launching

preparatory studies for the products in the priority list of

Ecodesign Directive. It will wait

regulatory proposals, for ecodesign and/or energy labelling,

and even the transitory period. In 2013 up to 18 new

ecodesign and/or labelling measures will be adopted.

A review of EU chemical legislation REACH, adopted in

February, concluded that while some adjustments are needed,

no major overhaul is required. Among the recommendations

Commission also wants to ensure legislative stability and

predictability for European businesses. A new registration

than 100 tonnes per year. Companies have now registered

describing the uses and properties of 7,884 chemical

“In 2013 up to 18 new ecodesign and/or labelling

BULLETIN


NEC – MultiSync X462SNEC’s super slim MultiSync X462S is part

of its public display ECO range, which can

be used for a wide array of applications

including retail signage. Lit by LED backlight

technology, the lightweight 46 inch LCD

wall mounted. This energy

a built in ambient

light sensor

which reduces

brightness

when it is not

needed and can

be programmed

to reduce

unnecessary

running time. The

screen even comes

with a carbon

savings meter and

an ‘ECOMode’

which helps to save

power and reduce heat.

Rising energy prices, government mandates, competition and corporate responsibility are propelling retailers to pay closer attention to greener technologies. Now experiencing a surge in innovation, the green technology market is undergoing burgeoning growth, unleashing waves of cleaner, more energy and cost effi cient, products day by day. This section takes a look at some of the latest creations to be adopted by the retail sector

TECHNOLOGY

Cybertill – Mobile PoS systemCybertill’s system works through any web enabled mobile or

tablet device giving retailers the ability to check stock levels

and complete transactions from anywhere in the store, rather

number of other features which can help to improve a store’s

of emailing receipts directly

to the customers, which

reduces waste and being

based on a mobile or tablet

also means it uses far less

energy than a standalone

till point which is

constantly connected to

the mains.

Epson – TM-T88V-DT

receipt printer with an integrated peripheral

controller is designed to work with the internet. Retailers

can streamline operations, saving costs and space using

this thermal receipt printer. As a standalone solution, it

saving money on electricity by reducing the amount of hardware

needed. Additionally, the built in paper save feature can help reduce

paper use by 30% which is achieved by reducing the top margin on the receipt and also the

size of the barcode, with an average saving on 6cm per receipt.

Philips – TLEDTLED is the latest innovation in LED (light

prototype tube lighting replacement is the

suitable for general lighting applications,

its lighting engineers have been able to

achieve 200 lumens per watt (lm/W) of

white light (compared with 100lm/W for

cost savings with the added bonus that

their carbon footprint is also reduced. The

Star Micronics – TSP100 ECO

futurePRNT series provides retailers with a number of cost saving features. Retailers

could see up to a 70% reduction in use of receipt

paper due to a default 3mm top margin and built

innovative power management system which

means that it reverts into a low power standby

energy, compared to 29 watts when printing.

Rest assured, the TSP100 futurePRNT™

ECO is the most environmentally friendlyPOS printer money can buy…and still ata competitive price !

The world’s first ECO POS printer.

Paper Saving Tools

that no other

printer manufacturer

can match.

Here at Star, we’ve put every waking hour into creating the world’s first dedicated ECOPOS printer. The TSP100 futurePRNT™ ECO is an entry-level POS solution that not onlysaves you money but also helps fight climate change and reduce IT environmental impact.

In creating the TSP100 futurePRNT™ ECO, the greenest POS printing solution available,we have taken every aspect of its manufacture and usage into consideration frominnovative ECO packaging through to the provision of key tools to reduce power and paperconsumption. Inspired by the cheetah, nature’s greatest exponent of energy efficiency, the TSP100 futurePRNT™ ECO uses less power than most competitive printers availabletoday and can reduce paper consumption by up to 70%. And, just like the cheetah, itsperformance is second-to-none making it an ideal solution to meet the demands of thetoughest retail and hospitality environments. But in times of inactivity, it simply goes tosleep, saving valuable energy and reducing carbon emissions. Great for your bottom lineand even better for the environment.

So if you’re hunting for a fast, affordable and highly flexible POS solution that won’t costthe earth, you’ll really want to get your paws on the TSP100 futurePRNT™ ECO.

For more information about our Paper Saving Tools that will help reduce costs and climatechange, call our sales team on +44 (0)1494 471111 or visit www.futurePRNT.com

NEW 4 year Warranty on all futurePRNT models(Europe mainland only – see website for terms & conditions)


LETTERS

We want to hear from you. If you would like us to publish your opinion on any of the themes raised in this issue of Retail Environment or on a broader issue of interest, please email:

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Environmental legislation overseas:

Do you need to worry?

www.valpak.co.uk 08450 682 [email protected]

To fi nd our if you’re aff ected why not come along to one of our

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www.valpak.co.uk/events or call us on 08450 682 572

All of these countries have environmental legislation

01666 825619E. [email protected]. www.saica.comF. 01666 826121

Telephone customer services onSAICA Natur UK Ltd144 Manchester RoadCarrington M31 4QN

Expanding the market for secondary raw materials in the UK, we provide sustainable solutions for your recycling and waste management needs.

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