retail business efficiency improvement

Business Efficiency

ImprovementApproach Presentation

• Eye to Details and powered by Analytics• In-depth knowledge of Industry• Benchmarking & Best Practices Knowledgebase• Multi Size Corporate Exposure• Results Oriented Approach• Productivity Improvement Case Studies• Retainership Mode of Engagement• Handholding through Process Reengineering• Systematic handling through Partnership• Objective approach with thorough focus

• Started in 2003• Team of ACAs, MBAs, Engineers & Techies• 50 Plus Team of Experts and Growing• 400 Plus Clients • 500 Plus Projects• 500,000 hours of Management Expertise• 10 Plus Industry Segments• 10 Plus Countries• 75% Plus Satisfaction Rate• Ex-Big Four Consultants• Industry Specialists

Align Associate has all round exposure with regard to

• Strategic Planning, Performance Monitoring• Business Transformation, Cost Management• ERP & Technical Reengineering, ,• MIS Reporting, Business Analytics & Intelligence

In our experience the above skills have helped companies inAdvisory Services right from Ideation to Implementation.

About Align Associate

• Right size Inventory• Procure what customer wants• Improve stock churn rate• Reduce working capital

• Improve employee productivity• Increase performance• Enhance profit per employee• Multiply efficiency

• Reduce costs • Increase profitability• Reduce interest burden• Enhance cost efficiency

• Improve Gross margins• Decrease Direct Costs• Increase recovery rates• Enhance yield, utilization,

productivity

Align Associate – Service Portfolio

• Increase Sales performance• Improve Customer satisfaction• Achieve targets and growth• Multiply markets and depth

• Specific problem solving • Powerful fact based solutions• Razor sharp focus to resolution• Handholding till improvement

Energy Analytics

Engagement Approach – Retainership To Results

A. Current Health Assessment

• Assess Business Metrics• Study Business Processes• Map Exposures & Gaps• Identify Improvements• Prepare Roadmap

B. Process Reengineering

• Incase Data is not available• Create reliable information• Create Systems for Data• Optimize current ERPs• Coach Employees • Streamline Processes• Streamline Masters, Data

C. Data Collection & Analysis

• Collect Data from Sources• Implement Tools • Compile & Cleanse data• Indepth Analytics • Statistical Modelling

• Industry Knowledge• Best Practices Base• Industry Benchmarks• 15 Years of R&D• Powerful Algorithms base• Metrics & Effect Expertise• Team of Multi Area Experts• Business Knowledge• 500 Plus Clients Exposure

D. Analytics to Decisions

• Expert Analysis of Insights• Benchmarking Analysis• Identification of Decisions• Progressive Listing• Periodic Monitoring • Lowest Level Inputs

E. Handholding Improvements

• Change Team Leadership• Continuous Coaching• Handholding & Resolution• Monitoring Results

F. Results Assessment

• Assess Results• Periodic Review• Reset Goals• Further Improvement• Refocus & Deploy

Align Associate Knowledge Base

Retail ExpertiseChallenge Area 1

Challenge Area 2

Challenge Area 3

Approximately 25% of stock is non moving for Retail Industry.High Inventory & non moving stock coupled with low churnrate including wastage creates high Interest Cost & profitability

Employee productivity is less than 70% in this industry coupledwith high attrition rates and low motivation levels, resulting inincreased manpower costs and low conversion rates.

High Fixed Asset investments plus high Rental, are knocking offmajority of gross margins earned by retailers. Non clarity as tothe sizing of stores, space utilization, product display locationvis-à-vis conversion results in loss of opportunity of morethan 20%

Align Associate – Retail Industry Expertise

• Knowledge of challenges faced by Retail Industry• Analytics based solution to majority of problems in Retail • Tested with more than 10 years of exposure in the industry• Best Practices knowledgebase • Transformed Retail Companies to profitability & growth

Case Studies Listing

• Helped retailer “A” to reduce inventory by 25% • Supported retailer “B” to increase employee productivity by 50%• Handheld retailer “C” to increase sales by 25% • Increased retailer “D” store conversion rate by 40%• Advised retailer “E” to improve working capital utilization by 25%

Retail Expertise – Challenge Area 1:

Inventory RightsizingChallenge Area 1

Approximately 25% of stock is non moving for Retail Industry. High Inventory & non moving stock coupled with low churnrate including wastage creates high Interest Cost & profitability

Circle A: Stock customer wants

Circle B: Stock we have!

Only Stock Matching

Customer Need

Customer wants this stock but we

don’t have!

We have this stock but

Customer does not want!

Inventory Challenges

• Matching customer circle A & stockcircle B is critical to business

• Customer needs keep changingaccording to economic scenarios &development

• Continuous monitoring of the circlesmovement and matching can powerup business by sizeable proportion

Loss of Opportunity, Loss of Sale

Interest Burden, Working capital blockage, low

churn rate

Align Association - Solution

• Developed ground breaking Algorithmto identify the gaps

• Algorithm evolved due to expertresearch of more than 10 years

• Handholding approach to the problemwith your team

• Category / Sub Category / Price RangeLevel ability to identify gaps

• Periodic decisions of – “What toProcure” & “From Whom to Procure”


Employee ProductivityChallenge Area 2

Employee Productivity Challenges

• Inadequate manpower planning,scheduling, rotation impactsproductivity

• Reduced conversion rates, salethroughput can increase our costs

• Loss of business potential due to lowproductivity is less utilization ofcurrent investments


• Our metrics based, analytics linkedsolution identifies current productivitylevel gaps

• Our experts will use their fact basedapproach to assess accountability,root causes and improvement areas

• Productivity improvement is achievedby continuous metrics linking,monitoring, handholding,benchmarking (external / internal)

Employee productivity is less than 70% in this industry coupled with high attrition rates and low motivation levels, resulting inincreased manpower costs and low conversion rates.

Potential Business

Current Productivity Levels Increased

productivity levels of the employees


Maximum Real Estate ReturnChallenge Area 3

Loss of Opportunity in Space Vs Sale

• Inadequate planning of store layout,product mix, combinations, line ofsight may result in less utilization ofspace vs potential for sale

• High Rental vs less recovery per sqftwill drain the profitability andthereby margins and weak results


• Our algorithms are sharpened coupledwith our experts insights giving directdecision towards floor planning,product display, maximum utilizationof space

• Ability to achieve highest recovery ofsales with existing walk in rate canimprove business performances

High Fixed Asset investments plus high Rental, are knocking off majority of gross margins earned by retailers. Non clarity as tothe sizing of stores, space utilization, product display location vis-à-vis conversion results in loss of opportunity of more than20%

Potential Loss Zone

Customer Walk Route

High Utilization of Space Vs Walk Route

Clientele – Sample List

Align AssociateBrisk Corporate Services Private LimitedNo. 12, 18th Avenue, Ashok Nagar,Chennai – 600 084, TN, Indiawww.alignassociate.comPh No: +91 44 6528 5159, 4912 4222