Resume Writing

for the Experienced

Professional

The Center for Career & Life Planning www.rollins.edu/careercenter

407-646-2195

Revised April 2015

Rollins College students and alumni often need resumes to apply for graduate school, scholarships, internships, and of course, full-time employment. Generally speaking, it is a good idea to develop a polished, professional draft of your resume; you can edit and target this resume toward a specific employer any time you get ready to apply for a new position. This handout and the Center for Career & Life Planning staff can help you in the process of writing your ownprofessional resume. If you’re not sure how to start, attend a resume writing workshop for assistance or view resume samples on our website at www.rollins.edu/careerservices/resumesandcoverletters/.

Many students and alumni are interested in exploring multiple career fields. It is OK to apply for jobs in a variety of fields, but you must create a different resume for each position. When designing a resume, you should have a specific position or a specific type of job or internship in mind. If you are unsure of your career goals, your resume may be more general. The purpose of a resume is to help you secure an interview. It is not a life history, but it should document your qualifications and accomplishments relevant to the opportunity you are targeting.

Design & Appearance You may know that some software programs have resume templates that allow you to enter a little information and the computer creates the resume for you. Career & Life Planning strongly recommends that you avoid these templates.Template resumes are difficult to format and are not necessarily a good fit for you and your unique experiences. Begin with a blank Word document and develop your own format that works best for your resume. Here are some easy tips to make your resume look polished and professional:

Use an easy-to-read font such as Arial (10pt. – 12pt.) or Times New Roman (11pt. or 12pt.)

Your name should be big and bold at the top of the page

Use all caps, bold, or italics for important headings and titles, but don’t overdo it

Balance white space with text space so the resume doesn’t look crowded in some sections and empty in others

Resumes for recent college graduates should be one page. Alumni and those experienced professionals with enough relevant experience to fill the second page may want to create two page resumes.

Identification / Heading Every resume begins with personal contact information. The heading should include your name, mailing address, phone number and email. Remember, an employer may call at any time, so be sure to list a phone number where you can be reached and/or receive messages. If you list your cell phone, label it as a cell or mobile number and record an appropriate voicemail greeting. Your email address should be as professional and simple as possible. Whether you choose your Rollins account or a personal account, make sure to use an email account you will check regularly.

There are no strict rules about how the heading must look, but here are a few examples:

Jennifer Job Jennifer.Job@hotmail.com ● 489-255-3405 (C)

5678 Pennsylvania Avenue ● Winter Park, FL 32789

Jennifer Job 407-646-5555 jjob@rollins.edu

1000 Dellwood Avenue Orlando, FL 32806

JENNIFER JOB North Mills Avenue, Apt. B ● Winter Park, FL 32789 ● Jennifer_JOB@aol.com ● 407-646-55551020(cell)

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Objective OR Profile/Summary An objective will help you develop a focused and targeted resume -- and can help you determine what to include in the rest of your resume. Be sure that the objective includes the position – or at least the career field -- to which you are applying. If you use an objective, it should be short and specific. Include the relevant skills you have to offer the employer, not what you want the employer to do for you. Here are some examples of strong objectives:

This is a strong objective since it tells the reader the type of position you are looking for, and the type of skills you already have that will be of use to the employer.

This is a good example of how to inform the reader what type of position you are seeking and what related skills, experience, and education you will describe further in the resume.

Experienced professionals who are planning to make a career transition or who are applying for positions with greater responsibility may find a profile or summary section to be helpful. If you are attending a career fair where you planto distribute your resume to a variety of employers or if you are applying for several positions within one organization, the profile or summary statement may be preferable to a more narrow, targeted objective.

A profile can include your areas of greatest expertise, your principal skills, and a statement of your career ambition. The profile has the same key purpose as an objective - to get the potential employer to look at your resume in a more positive light - but it does so in a way that might better present your skills and experience.

A financial consultant utilizing strategic, analytical, and interpersonal communication skills

A human resources specialist utilizing background in customer service, knowledge of employment law,

and skills in conflict mediation

Human resources professional with 5 years of experience and in-depth knowledge of employee benefitsinclu ding defined contribution, health and welfare, stock purchase, and pension plans; seeking mid-level position in compensation management

A highly experienced sales and marketing professional with comprehensive strategic planning and implementation skills and $27 million in total profit improvement added in 8 years; seeking a position as a Sales Manager where these skills will add similar or greater value.

Successful financial planning professional with over 15 years of personal and retirement planning experience. Managed a small financial planning firm, achieving double-digit financial returns for all clients by developing personalized investment portfolios. Leader in development and professional growth of four other financial planners in the firm through effective and motivating mentoring strategies.

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Education In many resumes, the education section goes near the top of the page, before any type of work experience is listed. However, if you are an experienced professional who has been working for many years since earning a degree, it may be advisable to list education after your more relevant and timely work experience. Items included in the education section are your school’s name and location (city and state), your degree (fully spelled out), your major(s), minor(s), and month and year of graduation (or anticipated graduation if your degree is still in progress).

High school information is no longer needed on the resume of a college graduate, unless it would specifically help you get an internship or job. An example: applying to work or teach at the same institution you once attended. Everything within the Education section should be listed in reverse chronological order (most recent first).

Q. How do I list the classes I took at community college or a different university?

A. In general, you should only list institutions from which you received a degree or where you are currently pursuing a

degree. However, if your coursework at another school was specifically related to the field you are now pursuing, you may include that information. If you earned an associate’s degree from another institution, you may list that degree below your information from Rollins. Students who earned a degree from outside the United States are encouraged to list that institution and degree on their resume.

Here are two examples of how to construct the education section of your resume:

Step Six – Experience This section is extremely important to employers! Experience may include full-time jobs, part-time jobs, internships, student teaching, or certain types of long-term volunteer work. For each position, be sure to include the name and location (city and state) of the company, your title, dates of employment, and bullet statements describing your specific responsibilities and accomplishments. Remember, your resume is not an autobiography, but it should adequately describe what you did in each position.

When listing your experience, maintain reverse chronological order, starting with your most recent position and working backwards. If you have meaningful relevant experience in the past, but now have a job in an unrelated field, you might divide this section into two separate sections – “Relevant Experience” and “Other Experience.” This will allow you to put your most relevant experience closer to the top of your resume (under “Relevant Experience”) and the less relevant information next on the page, (under “Other Experience”).

Rollins College, Winter Park, Florida, December 2011 Bachelor of Arts in Elementary Education

GPA in Major: 3.7

Eligible for Florida Teacher Certification in Elementary Education (K-6)

Completed coursework for ESOL endorsement

Rollins College, Winter Park, FL, Master of Arts in Mental Health Counseling, May 2010

GPA: 3.4 Bachelor of Arts in Organizational Communication; Minor in English, May 2003

GPA: 3.6

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The bullet points you list under each work experience are very important. These bullet points should briefly describe your duties and accomplishments. Each bulleted statement should be one or two lines long and as specific as possible. For example, rather than write “Trained new employees,” you can write “Trained eight new part-time employees in cash register operation and inventory control.” Under each work experience, start your bulleted list with the most relevant and impressive information, then continue to the more common responsibilities.

A good resume includes a variety of strong “action verbs” that help explain your role in the organization. Each bullet point should start with an action verb that demonstrates what you did as an employee. You can find a list of suggested action verbs in this packet that will help you get started. If you are working at the position currently, you should use present tense verbs (write, coordinate, develop, organize). If you no longer work for the employer, describe your responsibilities in the past tense (wrote, coordinated, developed, organized). Do not use personal pronouns such as “I” or “me” on your resume and avoid making personal evaluations such as “learned a great deal through this experience,” or “developed strong leadership skills.” State what you did using a variety of action verbs and let employers make judgments themselves.

Below are a few examples that illustrate how you can format the experience section of your resume.

Wells and Rogers Public Relations, Special Events Coordinator, Orlando, FL, September 2010 - Present

Coordinate receptions and business meetings for two Fortune 500 companies

Write press releases and create public service announcements

Publish and distribute monthly employee newsletter

Design direct mailing advertisements for clients with a combined target audience of over one million

Tuskawilla Nursing and Rehabilitation Center, Winter Springs, FL, October 2007 – November 2011Business Office Coordinator

Maintain multi-line switchboard and page system, record messages, and provide insurance and billing information to medical facilities

Assist residents and family members with inquiries regarding meals, activities, and visitation policies

Coordinate volunteer schedules for 12 high school students helping at front desk and throughout facility

Hewitt Associates, Customer Service Representative, Orlando, Florida, August 2003 – May 2006Served as expert resource for active and retiree health and welfare, defined contribution, defined benefit, and stock purchase plan corporate clients

Supported project manager and approximately 200,000 client employees through benefits-related issues including open enrollment and online technical support

Created and delivered four-week training program for 35 new employees in classroom environment

Updated online tools to ensure high quality delivery of service; resulting in 12% reduction of repeat calls

Designed, distributed, and analyzed team engagement survey

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Community Involvement / Leadership After listing your work experiences, you might want to describe your additional activities. This section is most important for recent graduates who may have only limited work experience thus far, but an experienced professional may also find it beneficial. This category allows you to summarize your role in campus organizations, community projects, civic clubs, or professional associations, and to provide any information that might help demonstrate your qualifications to an employer. For example, if you are applying for a position at the county courthouse, your experience serving on Rollins’ student judicial board is important information to include in this section of your resume.

The title of this section will vary, depending on the type of activities you choose to list. Possible suggestions are “Leadership Experience,” “Community Involvement,” “Activities,” “Volunteer Experience,” or “Professional Affiliations.”

Remember, your resume should focus primarily on your relevant professional work experience, so you may have to limit the number of extra-curricular items you include. Be sure to select those which are the most recent, relevant, and professional – those that best demonstrate your skills and abilities. When listing activities, be sure to include the name of the organization, the location (city and state), your title or position if applicable, and dates of affiliation. For some positions, you may wish to include bullet points describing responsibilities of the position and your accomplishments within the organization.

Experiences in this section should be listed in reverse chronological order so that your most recent activities are listed first, similar to the format of your work experience section.

Below are some examples, but remember, every resume is different and there are many “right” ways to do it.

Skills Technology plays an important role in most career fields today, so it is strongly recommended that you include your computer skills on your resume. You may also list specific skills relevant to your job interests, such as foreign languages or research. If you have received any special certifications or training related to your field, you might wish to include that information here. For example:

St. Margaret Mary Catholic Church, Sunday School Assistant, Winter Park, FL, August 2005 – May 2008

Assisted teacher with planned activities for sixth, seventh, and eighth grade students

Taught lessons, instructed students with craft projects, and addressed behavioral issues

VITAS Hospice, Volunteer, Orlando, FL, January 2004 – December 2005Visited patients and family members, providing social and emotional support

Orlando Young Professionals, Member, Orlando, FL, June 2010 – Present

Future Business Leaders of America, Secretary (2007-2008), Winter Park, FL, August 2006 – May 2009

Habitat for Humanity, Volunteer, Atlanta, GA, May 2005 – August 2005

Computer: HRIS; PeopleSoft; ADP; Ceridian; Total Benefit Administration (TBA); Microsoft Word, Excel and PowerPoint; Lotus Notes

Language: Proficient in Spanish

Other: Professional in Human Resources (PHR) Certification

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References (on a separate page)It is not necessary to include references on your resume. In fact, most employers prefer that you don't waste valuable resume space with a line that says "Resumes available upon request." The truth is, references should be available; if the employer wants a list, you should be ready to provide one - on a separate sheet of paper.

Your references page should have the same identification/heading information, font size, and type of high-quality paper as your resume. Under the heading, list the name and contact information of 3-5 references, including title, place of employment, business address, phone, and email. A good reference is someone who knows you well and has supervised your performance in an academic, volunteer, or work setting. Close friends and family members are rarely considered credible references. Faculty members, organization advisors, internship supervisors, and current or former employers can serve as references. It's important to ask yourself whether a potential reference knows your work style and strengths and whether he or she is willing to represent you in a positive light. You should ask each reference if he/she is willing to speak on your behalf and provide him/her with a copy of your updated resume.

After you have submitted a resume and been called for an interview, you may wish to contact those serving as your references to update them on your job search. Depending on the employer, an organization may call your references any time before or after the first interview and you want your references to be prepared.

Proofread, Revise and Send Most employers will receive hundreds of resumes for their position openings; even organizations offering internships will get numerous resumes from interested students. Spelling and grammatical mistakes on your resume are unprofessional and can seriously hurt your chances for employment. After you have created a draft of your resume, take time to edit it, add bullet points, or delete some material if you have more than one page (or more than two full pages). Ask a friend to check your spelling and grammar. Don’t rely on spell check to catch all the mistakes.

Resumes may be sent via fax, email, or postal mail. Try to avoid faxing if possible, as most machines tend to print blurry pages that are difficult to read. Email attachments should always be converted to a PDF file and given an appropriate title. You don’t want to email an attachment to SunTrust Bank named “Resume for Regions.” If you are mailing the resume in hard copy, place it flat in a large envelope so the paper is not folded.

The sample resumes included on the following pages are designed to give you a visual example of a polished and professional resume. You can use these samples to help you understand how to format your own resume and see how certain types of information might best be listed. More sample resumes can be found on the Resumes and Cover Letters pages of our website.

Need Additional Help? Still confused about resume writing? Attend a resume writing workshop in Career & Life Planning to learn more. Don’tforget…the Center for Career & Life Planning is here to help. Stop by anytime to drop off your resume and we will behappy to critique it and offer suggestions for improvement.

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Communication Skills Advertised Arbitrated Authored Clarified Composed Contacted

Convinced Corresponded Critiqued Debated Demonstrated Documented

Drafted Edited Facilitated Highlighted Informed Interpreted

Mediated Moderated Negotiated Notified Presented Persuaded

Promoted Proofread Publicized Published Recorded Translated Wrote

Creative Skills Built Brainstormed Composed Conceived Conceptualized

Constructed Created Designed Developed Directed

Established Formulated Founded Generated Initiated

Invented Launched Originated Performed Piloted Pitched

Planned Produced Proposed Refurbished Renovated Revised

Interpersonal & Teamwork Skills Advised Advocated Aided Assessed

Assisted Coached Collaborated Consulted

Diagnosed Directed Encouraged Fostered

Guided Inspired Led Mentored

Represented Served Supported

Leadership Skills

Achieved Chaired Changed Clarified Decided

Delegated Delivered Effected Enhanced Established

Exceeded Excelled Headed Improved Inspired

Instigated Launched Led Marketed Mobilized

Motivated Participated Pioneered Presided Recommended Recruited

Management & Organizational Skills Administered Arranged Assembled Classified Combined Completed

Conducted Controlled Coordinated Correlated Determined

Directed

Eliminated Engineered Evaluated Executed Expanded Implemented

Increased Maintained Managed Monitored Ordered Planned Prepared

Procured Provided Reduced Scheduled Solved Streamlined Supervised

Research Skills

Analyzed Clarified Coded Collected data

Compared Contrasted Evaluated Examined

Experimented Explored Identified Inquired

Interpreted Interviewed Investigated Reported

Reviewed Studied Summarized Surveyed

Teaching Skills

Advised Assessed Clarified Coached

Conducted Demonstrated Developed Educated

Evaluated Explained Facilitated Guided

Illustrated

Informed Instructed Led

Mentored Planned Trained Tutored

Technical Skills Accelerated Analyzed Budgeted Built Calculated Catalogued

Computed Correlated Developed Estimated Financed Grossed

Handled Maintained Manipulated Operated Processed Programmed

Repaired Reported Updated

Key Action Verbs Your bullet statements should be action-oriented in order to catch the reader’s eye. Here are some ideas to help you get started.

ROBERT SMITH rsmith@yahoo.com 1197 Fairbanks Avenue ● Winter Park, FL 32789 ● (407) 648-0034 (c) www.linkedin.com/in/robertsmith/

SUMMARY OF QUALIFICATIONS

High energy sales and management professional with exceptional interpersonal and communication skills and an extensive background in the following broad-based competencies:

Consultative Sales Account Management New Business Development

Strategic Planning Staff Management Key Account Acquisitions

Channel Sales Key Relationships Client Satisfaction

• Demonstrated ability to promote products and services and secure and develop key accounts tomaximize company profit

• Accomplished manager of annual budgets exceeding $50 million• Proven ability to cultivate productive relationships with key decision makers and manage projects on

a global basis to achieve corporate goals

PROFESSIONAL EXPERIENCE

Director, Business Development August 2009 – Present XYZ Company ● Orlando, FL

• Perform in-depth analysis to capture understanding of prospects’ infrastructure, identifyingrevenue opportunities for managed Virtual Private Network agency utilizing Public KeyInfrastructure for security over either shared private network transport or the public Internet

• Supply unsolicited proposals to prospects detailing money saving options for optimizing networksto expand business opportunities

• Prepare timely sales forecasts and account status reports to provide management team withcritical information needed to manage resources necessary to support sales activities

• Direct Account Managers to consistently meet team quota objective of $200,000 per month,through execution of account strategy that prioritizes opportunity expansion, new businessdevelopment, and maintenance of existing accounts

• Developed relationship with key decision makers at Widget Inc., offering trial products andexceptional service that resulted in securing sales of Data and IP series valued at $2 million

Global Account Manager February 2004 – July 2009Super Worldwide Company ● Tampa, FL

• Oversaw direct sales efforts for the company’s second largest commercial account, positioningthe client as a strategic business partner

• Participated in account development for key sales and contract negotiations and prepared salesforecasts and status reports, making recommendations to management to enhance revenuegrowth

• Planned, developed, and participated in formulation and implementation of strategy, primarilyfor Managed Data and Internet services, as well as the global portfolio of Frame Relay andPacket Services in Europe, Asia Pacific, and South America

• Grew revenue from $20 million to over $65 million annually by targeting new businessopportunities and demonstrating competitively priced, quality service

Robert Smith Page 2

Financial Representative October 2002 – January 2004Northwestern Mutual Financial Network ● Orlando, FL

• Worked closely with clients to develop customized, long-term financial solutions meeting avariety of personalized goals and objectives

• Offer exclusive access to insurance products as well as disability income insurance, and an arrayof quality financial products and services available through Northwestern’s financial partners

• Succeeded in identifying and creating a new business pipeline while building a team

• Retained significant client base despite drastically declining market share and corporatereorganization

EDUCATION & TRAINING

Bachelor of Arts in Economics May 2000 Rollins College ● Winter Park, FL

Relevant Training Courses: Principles of Selling Strategic Selling The New Supervisor GettingThings Done

PROFESSIONAL AFFILIATIONS

American Marketing Association, Orlando Chapter

Orlando Sales Association

May 2009-Present

August 2004 – November 2009

LICENSES & CERTIFICATIONS

CFP (Certified Financial Planner) February 2004 • Passed qualifying exam demonstrating competency in the areas of estate and retirement

planning, insurance and risk management, income tax planning, employee benefits and investment planning, and general financial planning principles

Series 7 / General Securities License December 2002 • Obtained comprehensive securities license, demonstrating competency on a broad range of

investment tools including stocks, bonds, options, limited partnerships, and investment company products

AWARDS / RECOGNITION

• XYZ Company Employee of the Year – 2009• Super Worldwide Company President’s Club Recipient – 2007• Northwestern Mutual Financial Network Sale Challenge Award Winner – 2003

Olivia Gutierrez 114 Magnolia Lane • Altamonte Springs, FL 32714

407-882-9457 (cell) • olivia4444@cfl.rr.com

SUMMARY

Human resources executive with over 15 years of comprehensive experience including: • recruitment and retention, conflict mediation, change management, labor relations, and

benefits administration• proven experience collaborating with senior management to conduct human resources

strategic planning in support of corporate goals• broad knowledge of human resources in a variety of sectors including union and non-union

environments and Fortune 500 companies with a large number of exempt/non-exemptemployees

• excellent ability to address and implement strategic plans for talent acquisition, retention,and succession planning

• proven skills in labor and employer law including complaint investigation to thwart legalaction

PROFESSIONAL EXPERIENCE

Newman & Jones Manager, Human Resources

Jacksonville, FL October 2010 – Present

• Conduct extensive analyses of existing human resources functions and develop strategicbusiness plans to update policies, procedures, services, and operations for 100-year oldcommercial real estate company

• Achieve voluntary turnover rate of 0%• Lead transformation of company perception of bureaucratic human resources office to one

of value-added serviceAssistant Manager, Human Resources January 2009 – September 2010

• Assisted Senior Manager in developing and implementing new college recruiting plan at 30local universities

• Responded to employee questions and served as liaison to third-party agencies,coordinating benefits and compensation processes

• Researched and rewrote 20-year-old employee manual, including revising outdated policiesto ensure compliance with current guidelines and adding new initiatives and incentives toimprove employee morale

Hilton Hotels Corporation Professional Development Coordinator

Orlando, FL June 2007 – November 2008

• Recruited, oriented, and trained new hires in all corporate departments• Assumed administrative oversight for corporate and manager-in-training programs• Facilitated conference calls with internal departments to review goals and manage project

progress• Created effective online record management system to track employee completion of

continuing education courses• Designed and presented staff training modules to hotel managers from across the country

and 13 international locations

Just Born, Inc. Human Resources Officer

Bethlehem, PA November 2005 – May 2007

• Recruited employees for four manufacturing facilities and created a ready talent pool whichreduced time to fill by 50%

• Designed and delivered training programs to over 500 employees while reducing trainingcosts by 25%

• Reorganized recruitment and interview documentation processes to improve response timefor job applicants and hiring managers

• Managed eight-person team to conduct a company-wide employee survey resulting inchanges to the shift system and additional incentives for classroom learning participation

• Supervised three direct reports responsible for administering continuing classroom trainingto union and non-union employees

Turner Construction Human Resources Officer

Philadelphia, PA September 2002 – November 2005

• Assisted Human Resources Director in managing recruitment efforts for company with $350million annual revenues and 1000 exempt and non-exempt employees at 35 job sites

• Collaborated with IT staff to program and design comprehensive applicant tracking systemto integrate with existing HRIS

• Filled 150 management, technical, and professional positions in two years• Developed in-house craft worker training programs resulting in $500,000 annual cost

savings• Reduced average vacancy turnaround time from 45 days to 20 days• Established union avoidance program resulting in deflection of four organizing attempts in

six months

AirTran Airlines Human Resources Specialist

Orlando, FL June 2001 – August 2002

• Ensured compliance with federal and state fair hiring practices and EEO regulations• Investigated all sexual harassment, discrimination, and wrongful termination complaints• Introduced mandatory Corporate Diversity Training Initiative for all supervisors, managers,

and executive-level employees, which is still in use today

EDUCATION Rollins College Master of Arts in Human Resources

Winter Park, FL May 2000

• GPA: 3.8

University of Central Florida Orlando, FL Bachelor of Science in Business Administration May 1995

• GPA: 3.5

COMPUTER SKILLS • Proficient in HRIS: PeopleSoft, ADP, Ceridian• Expert knowledge of Total Benefit Administration (TBA)• Experienced with Microsoft Word, Excel, Outlook, PowerPoint

Olivia Gutierrez page 2

Tyrone Johnson 1523 Lake Terrace • Winter Park, FL 32789

www.linkedin.com/in/tyrone_johnson_rc • 407-896-4591 • tjohnson@rollins.edu

Objective A Guest Service Representative position with The Peabody Orlando utilizing communication and organization skills to provide high quality customer service to all hotel guests

qualifications • Results-oriented professional with a strong work ethic who takes initiative, identifies problems, and

offers creative solutions for implementation • Exceptional interpersonal communication skills; easily interact with individuals from diverse

backgrounds • Excellent organizational, listening, planning, and public speaking skills

Education Rollins College, Winter Park, FL, December 2013 Bachelor of Arts in Communication Studies; Minor in Psychology

Experience Brown & Cosner Commercial, Orlando, FL, April 2012 – Present Marketing Assistant/Business Development Specialist

• Develop promotional and marketing materials for print and online media• Manage office finances including accounts payable and receivable, employee payroll, invoices, county

fees, and petty cash• Create and maintain office website including online database of available properties

TravelStar Magazine, Winter Park, FL, May 2009 – March 2012 Account Service Representative

• Researched potential clients and presented information to account managers for sales pitches• Planned and hosted corporate events including Children’s Miracle Golf Tournament• Assisted in drafting press releases and contacting media to advertise client events• Managed over 50 client accounts worth $3.4 million in advertising revenue

Wedding Dreams, Orlando, FL, September 2007 – May 2009 Wedding Consultant

• Provided event planning services to local and international clients• Established relationships and negotiated contracts with vendors and venue liaisons to secure products

and services within limited budget• Promoted agency through Facebook, wedding guidebooks, company website, and e-mail campaigns• Attended multiple wedding shows to showcase services and recruit new clients

Leadership Rollins College Communiqué, Vice President (2012 – 2013), Winter Park, FL, September 2011 – 2013

Rollins College Community Hearing Council, Board Member, Winter Park, FL, January 2012 – 2013

Orlando Museum of Art, Education Volunteer, Winter Park, FL, August 2010 – May 2011

computer Skills Proficient in Microsoft Word, PowerPoint, Excel, Publisher; Access; QuickBooks

Kevin Parker 194 Orange Tree Dr. • Haines City, FL 33844 • (407) 555-3219 • ParkerK13@gmail.com

PROFILE

A detail and results-oriented professional with over 10 years of experience in all facets of the construction and

real estate development industries. Qualifications and skills include:

Hands-on construction management experience

Background in administration and quality control

On-time completion of multi-million dollar projects

Knowledge of design and potential design problems, building codes, and industry regulations

Understanding of purchasing and site management through certification of occupancy

Developing and maintaining partnerships with architects, engineers, local officials, vendors, and clients

EDUCATION

Rollins College, Winter Park, FL

Bachelor of Arts in Growth Management and Environmental Studies, May 2012

Certified General Contractor, Construction Industry Licensing Board, Tallahassee, FL, June 1998

PROFESSIONAL EXPERIENCE

Lakeforest Development, Project Manager, Orlando, FL, March 2004 – Present

Complete $15 million, multiple 60-unit luxury condominiums on schedule

Secure, schedule, and retain quality sub-contractors during construction boom of 2004-2007

Develop and implement plan for sub-contractors to reduce material and equipment expenses

Generate dashboard reports for review by clients and upper-level management

Assist superintendents in solving structural and administrative personnel problems on various

construction sites

Norman Miller Company, Planning and Development Intern, Maitland, FL, January 2010 – May 2010 Prepared presentations on Maitland Town Center $400M brownfield infill project for planning and

zoning commission, city council, DCA, and investors

Researched comprehensive plans and land development regulations to aid in drafting final approved

developer’s agreement for 1.3 million square feet mixed-use project

Coordinated comprehensive land use changes for properties, including small and large scale

amendments, conditional use permits, and rezoning

Pulte Homes, Superintendent, Altamonte Springs, FL, January 2005 – March 2006 Planned, organized, and managed the overall residential development of townhouses, condominiums,

and mid-rise buildings, specializing in custom homes

Oversaw all aspects of construction for multiple award-winning entries in “Parade of Homes”

Communicated with homeowners before, during, and after construction to ensure client satisfaction

Ensured compliance with South Florida Water Management regulations prior to successful completion

of final inspection for 100-acre subdivision bordering three lakes

Executed design and blueprint review

SKILLS & AFFILIATIONS

Proficient in Microsoft Word, Excel, Access, PowerPoint, InfoPath, OneNote, Outlook, Project, and VisioMember of the Urban Land Institute