resume- rajeev-product manager

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RESUME NAME : RAJEEV TRIPATHI Mobile: +91-9999005505 E-Mail: [email protected] Product Management / Product Planning/Category Management / Retail Operations Offering 9 years of total experience including over 4 years of rich experience in leading successful Product Management in Retail Operations, Category Management, Supply Chain Management and Logistic Management with key focus on profitability in Industry. Presently associated with Swatch Group India Retail Private Ltd. (Corporate office), Delhi as Product Manager Whole Sale & Retails Operations. Consistent record of delivering results in growth, Sales, operational performance, Analysis, Reporting, Product Management, Category Management, Inventory Control Management and profitability. Expertise in developing & managing Distribution, Retail channels in order to derive the required market share, revenue and profit of the organization. Adept in developing category strategies and go-to-market standards to help support in Sales and Service of new products and existing portfolio. Demonstrated abilities in cementing healthy relationship with the Retailers for generating business and leading workforce towards accomplishing business and corporate goals. Goal-driven People Manager with an ability to guide the next level Executives in an effective manner. Team Player with an uncompromising commitment to excellence ; Good communication skills with an attitude to readily adapt to evolving business and technology challenges. CAREER CHRONOLOGY Swatch Group India Private Limited (Corporate Office) Period: - 5 th July 2012 to Till Date Designation – Product Manager Sales/Retails Operations (Swatch & Flik Flak Brand) The Swatch Group India Retail Pvt Ltd. is a diversified multinational holding company active in the manufacture and sale of finished watches, jewelry, watch movements and components. It is the world’s largest watchmaking group, and supplies nearly all the components required for the watches sold by its eighteen individual brands and the multi-brand retail companies Tourbillon and Hour Passion. Brands… Breguet, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines, Rado, Glashütte Original, Tissot, Calvin Klein watches, Balmain, Certina, Mido, Harry Vinson Hamilton, Swatch and Flik Flak. EXECELLENCE SPHERE Product Management MIS Reporting Product Import & Export Supply Chain/Procurement Inventory Control Customer Service Product & Sales Analyst Product Planning and Strategy Product Merchandising Planning

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Page 1: Resume- Rajeev-Product Manager

RESUMENAME : RAJEEV TRIPATHIMobile: +91-9999005505 E-Mail: [email protected]

Product Management / Product Planning/Category Management / Retail Operations

Offering 9 years of total experience including over 4 years of rich experience in leading successful Product

Management in Retail Operations, Category Management, Supply Chain Management and Logistic Management

with key focus on profitability in Industry.

Presently associated with Swatch Group India Retail Private Ltd. (Corporate office), Delhi as Product Manager Whole Sale & Retails Operations.

Consistent record of delivering results in growth, Sales, operational performance, Analysis, Reporting, Product Management, Category Management, Inventory Control Management and profitability.

Expertise in developing & managing Distribution, Retail channels in order to derive the required market share, revenue and profit of the organization.

Adept in developing category strategies and go-to-market standards to help support in Sales and Service of new products and existing portfolio.

Demonstrated abilities in cementing healthy relationship with the Retailers for generating business and leading workforce towards accomplishing business and corporate goals.

Goal-driven People Manager with an ability to guide the next level Executives in an effective manner.

Team Player with an uncompromising commitment to excellence; Good communication skills with an attitude to readily adapt to evolving business and technology challenges.

CAREER CHRONOLOGY

Swatch Group India Private Limited (Corporate Office)Period: - 5th July 2012 to Till Date

Designation – Product Manager Sales/Retails Operations (Swatch & Flik Flak Brand)

The Swatch Group India Retail Pvt Ltd. is a diversified multinational holding company active in the manufacture and sale of finished watches, jewelry, watch movements and components. It is the world’s largest watchmaking group, and supplies nearly all the components required for the watches sold by its eighteen individual brands and the multi-brand retail companies Tourbillon and Hour Passion.

Brands…

Breguet, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines, Rado, Glashütte Original, Tissot, Calvin Klein watches, Balmain, Certina, Mido, Harry Vinson Hamilton, Swatch and Flik Flak.

EXECELLENCE SPHERE

Product Management

MIS Reporting

Product Import & Export

Supply Chain/Procurement

Inventory Control

Customer Service

Product & Sales Analyst

Product Planning and Strategy

Product Merchandising Planning

Page 2: Resume- Rajeev-Product Manager

Specialties

Watch making and Retail & whole sale distribution

Productivity and Financials:

Handling All the Products watches and accessories for Swatch Retail and whole sale stores. Daily / Weekly /Monthly Product Reports for HQ (Switzerland) and Brand Head. Strategic planning and execution for new product launch in India. Sales analysis on weekly basis for better product plan for Retail and wholesale stores.

Handling All India Swatch Retail & Franchisee/Wholesale and Strategic Vertical Business In Terms Of Inventory Planning and Supplies. Co-managed new product and services life cycle from strategic planning to tactical activities. Responsible for the reporting in collaboration with the finance department in the country. Create a launch plan each season and forecast out at the store level. Execute a successful phase out to achieve high seasonal sell outs as

per PLC ( Product Life Cycle) Update seasonality and estimation data through rigorous and accurate data mining and data analysis. Execute and improve the current

new item launch plan process and distribution plan for each launch Perform inter-store transfer as necessary to increase turns and maximize sales by analyzing and studying regional strength in

merchandise, and process the stock movements in ERP Monitor physical stock movements from HQ (imports) to the stores/WH to facilitate goods inflow as necessary. Weekly meetings/reviews with Area Retail Managers Working closely with Swatch HQ and following guidelines.

Responsible for Supporting Business In Planning and Forecasting.

Instrumental in Ensuring Availability and Placement Of 100% Listed SKU'S In All Stores at All Times.

Responsible for preparing the Budget for the Swatch Watches and Flik Flak Including Accessories.

Handling the all Category and Product Procurement Billing & Dispatches.

Responsible For All Product Merchandising & Management for Watches and Accessories from HQ.

Handling the Entire Product Importing From HQ Swatch Watches/Flik Flak /Accessories with Indent Format.

Responsible for Shipment Clearance from Customs to get the stock from Switzerland.

Kept a Close Track Of Price Increase & Price Protection Claims CN and Ensured Deduction From HQ Within Time.

Warehouse Management and Inventory Control Management with A B C Analysis.

Profit And Loss Analysis for all the special Offer Products.

Handling The 6 Retail Store 25 Franchisee and 100 SIS (Shop in shop) / MBO Related Billing and Sell out Info and Stock procurement. Replenish goods for retail stores. Responsible for identifying stock needs for each store based on sales history, seasonality, and trends;

provide an optimum stock level..

Responsible for All India Customer Watch Replacement and Service Issues with coordination with Customer Service team.

Handling All the Promotional Activity Mystery Offers and Staff Sales Offer and other schemes & Incentive offers. Handling 6 Swatch Retail Stores & 25 Franchisee and 100 SIS Regarding the Product and Accessories Billing and Top & Mandatory SKU

Availability.

Handling All The It Issues With It Team For Internal ERP

Handling All The Irate Customers And The Issues At National Level

Direct Coordination With HQ ( Switzerland ) Regarding The Product And Reports And Other Activity

Liquidation Of Old Stock From The Retail Stores Through Offers And Swapping

Responsible For All The New Stock Placement In The Retails Stores and to the SIS/MBO'S

Coordination With Retail Head For The Store Sell Out Reports And Performance

Responsible To Support All The Retail Stores and Whole Sale Stores As Per Their Requirement

Strategic planning and Execution

Page 3: Resume- Rajeev-Product Manager

New Product Item Code Opening With It Team

Handling Pricing And MRP In System

Support To The PR And Event Team With Product Availability For Per Motions And Advertisement

Monitored Auditing Of All Warehouses And Resolved Discrepancies Within Time.

Spearheaded Merchandise Planning, Buying And Pricing Of A New Product Range & Regular Items Managing Retailer Reconciliation And Payment Track Handling the entire pricing MRP & Whole sale in the system and setting for the B2B dealer and other retailer.

Significant Contributions across Assignments

RELIGARE TECHNOVA LIMITED (Corporate Office)

Period-Since Jan 2010 to Jun-2012

Assistant Manager Software Product (MIS) (Sales & Marketing)

RELIGARE Technova is a IT and Software development Company andProvide global business Solution across the country and Abroad.

Responsibilities

Handling All the MIS Related Software Product Responsible for Total AR (Account Receivable) Responsible for all AR Revenue Billing and collections of payments. Data maintenance, Analysis & Preparation MIS Reports. Daily, Weekly, Monthly MIS Reporting to CFO, Sales head Coordination with Sales Team for order and Billing Handling all the Project management Accounting Preparing Billing data for ODC and Bespoke solution. Updating the status of sales order in the database or computer Providing sales and administrative support involving efficient handling of top and confidential agreements Communicating with regional sales team for status of order and position of sales. Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor responses. Fallow-up for profarma invoice. Preparing proposals, agreements, sales reports, and presentation Assisting in the implementation of sales strategy as prepared by the Sales event manager. Coordination with Sales Team

for order and Billing Fallow up for Payment and Collections Vendor Coordination for order and Payment Condition Handling all the Purchase order from Vendors. Maintaining MIS for Sales and Billing Product Handling all the Reconciliation from Customers to Vendor End. Taking care the all information about store sale through communication or software Daily taking the update from sales Department and and generate the report Taking care all sales target and incentives for all sales Team

SPICE MOBILE RETAIL (Corporate Office)

Period: - 1st Nov 2007 to 31-Dec-2009MIS Executive Come Sales Coordinator (Commercial department)

Page 4: Resume- Rajeev-Product Manager

Spice Mobiles Retail Ltd. is the India’s 2nd Mobile Retail chain Co. It is Running under the SPICE TELICOMM (MODI GROUP) and having 600 Mobile-Stores in different 40 cities in India.

Responsibilities

Preparing all the MIS of Mobile Sales and stock Maintaining MIS Daily weekly and Monthly Coordinate with Sales team Sales Head .BDM ,RSM,ZBH for Sales Information Daily making target achievement Report of All sales Department Spread the all scheme to all Sales Manager. Communication with Field Service Organization in regards of order related information (delivery information, stk

availability information.) Taking care of all Customer issues and supporting them, and Resolve Taking care the all information about store sale through communication or software Warehouse / Logistic Stock Management. Brand wise SKU wise Report, model wise citywise,zone wise Sales and stock Report Coordination between logistic(wh) and stores for stock and sales data Maintaining Data for 700 Stores. Taking care of Supply chain Management. Daily MIS For making stock Indent as per Requirement Daily MIS For basis sales and stock Management report. Daily MIS For basis stock tracking Report. Daily Basis Report for Inventory Control Management

2- APPLICOM E-SERVICESPeriod: - Jul 2006 – May 2007MIS Executive Come (Customer supporting Executive)Applicom E-service Company is the (BPO) Business Process Outsourcing Co.Its work for the Vodafone Telecommunication for the Customer Help andPostpaid plan up-selling.

Role & Responsibilities

Data maintenance, Analysis & Preparation of MIS Reports based on tool MS-Excel & Siebel Media 7.8 (CRM software) Hardcore B2C Relationship Direct Postpaid plan up sell to the Customer. Check daily base active & inactive status of customer. Coordination with TL (Team Leaders) and other departments for field operations. Handling all Service Request on CRM Software Siebel. Handling Customer Service Queries, Complaint etc. based on CRM tool. Compilation of audits data by TL in the region.

Key Skills

ERP - (CRM software).MS-Excel (write & edit formulas, and Function as VLOOKUP, HLOOKUP, SUMIF, IF, AND, OR, COUNTIF, TRIM, CONCATENATE EXPERT IN PIVOT TABLE, CHART .PPT etc.) and Macros, Index match Formulas.

Technical Skills:Operating System Windows XP, 2000, 2003, 2007

Package - MS Office 97-2003 & 2007, 2010

ERP------- ORACLE AND ETP & E-BIZ

Technical Qualification

Page 5: Resume- Rajeev-Product Manager

‘A’ Level from DOEACC Society (Equivalent to BCA)‘O’ Level from DOEACC Society

Educational Qualification:

1. Post-Graduation Diploma in Retail Management (PGDRM) from IMT GHAZIABAD in 2008.2. MBA from IGNOU in Sales and Marketing 2014.3. Graduation from Gorakhpur University in 2007.4. 12th from UP BOARD in 2002.5. 10th from UP BOARD in 2000.

Personal Details:

Fathers Name : Late Kasha Nath TripathiMarital Status : SingleDate of Birth : 7th APR 1984Language : English, Hindi

Place: ----Delhi------------------Date: ---------------------- (Rajeev Tripathi)

Page 6: Resume- Rajeev-Product Manager

‘A’ Level from DOEACC Society (Equivalent to BCA)‘O’ Level from DOEACC Society

Educational Qualification:

1. Post-Graduation Diploma in Retail Management (PGDRM) from IMT GHAZIABAD in 2008.2. MBA from IGNOU in Sales and Marketing 2014.3. Graduation from Gorakhpur University in 2007.4. 12th from UP BOARD in 2002.5. 10th from UP BOARD in 2000.

Personal Details:

Fathers Name : Late Kasha Nath TripathiMarital Status : SingleDate of Birth : 7th APR 1984Language : English, Hindi

Place: ----Delhi------------------Date: ---------------------- (Rajeev Tripathi)