resume- rajeev-product manager
TRANSCRIPT
RESUMENAME : RAJEEV TRIPATHIMobile: +91-9999005505 E-Mail: [email protected]
Product Management / Product Planning/Category Management / Retail Operations
Offering 9 years of total experience including over 4 years of rich experience in leading successful Product
Management in Retail Operations, Category Management, Supply Chain Management and Logistic Management
with key focus on profitability in Industry.
Presently associated with Swatch Group India Retail Private Ltd. (Corporate office), Delhi as Product Manager Whole Sale & Retails Operations.
Consistent record of delivering results in growth, Sales, operational performance, Analysis, Reporting, Product Management, Category Management, Inventory Control Management and profitability.
Expertise in developing & managing Distribution, Retail channels in order to derive the required market share, revenue and profit of the organization.
Adept in developing category strategies and go-to-market standards to help support in Sales and Service of new products and existing portfolio.
Demonstrated abilities in cementing healthy relationship with the Retailers for generating business and leading workforce towards accomplishing business and corporate goals.
Goal-driven People Manager with an ability to guide the next level Executives in an effective manner.
Team Player with an uncompromising commitment to excellence; Good communication skills with an attitude to readily adapt to evolving business and technology challenges.
CAREER CHRONOLOGY
Swatch Group India Private Limited (Corporate Office)Period: - 5th July 2012 to Till Date
Designation – Product Manager Sales/Retails Operations (Swatch & Flik Flak Brand)
The Swatch Group India Retail Pvt Ltd. is a diversified multinational holding company active in the manufacture and sale of finished watches, jewelry, watch movements and components. It is the world’s largest watchmaking group, and supplies nearly all the components required for the watches sold by its eighteen individual brands and the multi-brand retail companies Tourbillon and Hour Passion.
Brands…
Breguet, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines, Rado, Glashütte Original, Tissot, Calvin Klein watches, Balmain, Certina, Mido, Harry Vinson Hamilton, Swatch and Flik Flak.
EXECELLENCE SPHERE
Product Management
MIS Reporting
Product Import & Export
Supply Chain/Procurement
Inventory Control
Customer Service
Product & Sales Analyst
Product Planning and Strategy
Product Merchandising Planning
Specialties
Watch making and Retail & whole sale distribution
Productivity and Financials:
Handling All the Products watches and accessories for Swatch Retail and whole sale stores. Daily / Weekly /Monthly Product Reports for HQ (Switzerland) and Brand Head. Strategic planning and execution for new product launch in India. Sales analysis on weekly basis for better product plan for Retail and wholesale stores.
Handling All India Swatch Retail & Franchisee/Wholesale and Strategic Vertical Business In Terms Of Inventory Planning and Supplies. Co-managed new product and services life cycle from strategic planning to tactical activities. Responsible for the reporting in collaboration with the finance department in the country. Create a launch plan each season and forecast out at the store level. Execute a successful phase out to achieve high seasonal sell outs as
per PLC ( Product Life Cycle) Update seasonality and estimation data through rigorous and accurate data mining and data analysis. Execute and improve the current
new item launch plan process and distribution plan for each launch Perform inter-store transfer as necessary to increase turns and maximize sales by analyzing and studying regional strength in
merchandise, and process the stock movements in ERP Monitor physical stock movements from HQ (imports) to the stores/WH to facilitate goods inflow as necessary. Weekly meetings/reviews with Area Retail Managers Working closely with Swatch HQ and following guidelines.
Responsible for Supporting Business In Planning and Forecasting.
Instrumental in Ensuring Availability and Placement Of 100% Listed SKU'S In All Stores at All Times.
Responsible for preparing the Budget for the Swatch Watches and Flik Flak Including Accessories.
Handling the all Category and Product Procurement Billing & Dispatches.
Responsible For All Product Merchandising & Management for Watches and Accessories from HQ.
Handling the Entire Product Importing From HQ Swatch Watches/Flik Flak /Accessories with Indent Format.
Responsible for Shipment Clearance from Customs to get the stock from Switzerland.
Kept a Close Track Of Price Increase & Price Protection Claims CN and Ensured Deduction From HQ Within Time.
Warehouse Management and Inventory Control Management with A B C Analysis.
Profit And Loss Analysis for all the special Offer Products.
Handling The 6 Retail Store 25 Franchisee and 100 SIS (Shop in shop) / MBO Related Billing and Sell out Info and Stock procurement. Replenish goods for retail stores. Responsible for identifying stock needs for each store based on sales history, seasonality, and trends;
provide an optimum stock level..
Responsible for All India Customer Watch Replacement and Service Issues with coordination with Customer Service team.
Handling All the Promotional Activity Mystery Offers and Staff Sales Offer and other schemes & Incentive offers. Handling 6 Swatch Retail Stores & 25 Franchisee and 100 SIS Regarding the Product and Accessories Billing and Top & Mandatory SKU
Availability.
Handling All The It Issues With It Team For Internal ERP
Handling All The Irate Customers And The Issues At National Level
Direct Coordination With HQ ( Switzerland ) Regarding The Product And Reports And Other Activity
Liquidation Of Old Stock From The Retail Stores Through Offers And Swapping
Responsible For All The New Stock Placement In The Retails Stores and to the SIS/MBO'S
Coordination With Retail Head For The Store Sell Out Reports And Performance
Responsible To Support All The Retail Stores and Whole Sale Stores As Per Their Requirement
Strategic planning and Execution
New Product Item Code Opening With It Team
Handling Pricing And MRP In System
Support To The PR And Event Team With Product Availability For Per Motions And Advertisement
Monitored Auditing Of All Warehouses And Resolved Discrepancies Within Time.
Spearheaded Merchandise Planning, Buying And Pricing Of A New Product Range & Regular Items Managing Retailer Reconciliation And Payment Track Handling the entire pricing MRP & Whole sale in the system and setting for the B2B dealer and other retailer.
Significant Contributions across Assignments
RELIGARE TECHNOVA LIMITED (Corporate Office)
Period-Since Jan 2010 to Jun-2012
Assistant Manager Software Product (MIS) (Sales & Marketing)
RELIGARE Technova is a IT and Software development Company andProvide global business Solution across the country and Abroad.
Responsibilities
Handling All the MIS Related Software Product Responsible for Total AR (Account Receivable) Responsible for all AR Revenue Billing and collections of payments. Data maintenance, Analysis & Preparation MIS Reports. Daily, Weekly, Monthly MIS Reporting to CFO, Sales head Coordination with Sales Team for order and Billing Handling all the Project management Accounting Preparing Billing data for ODC and Bespoke solution. Updating the status of sales order in the database or computer Providing sales and administrative support involving efficient handling of top and confidential agreements Communicating with regional sales team for status of order and position of sales. Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor responses. Fallow-up for profarma invoice. Preparing proposals, agreements, sales reports, and presentation Assisting in the implementation of sales strategy as prepared by the Sales event manager. Coordination with Sales Team
for order and Billing Fallow up for Payment and Collections Vendor Coordination for order and Payment Condition Handling all the Purchase order from Vendors. Maintaining MIS for Sales and Billing Product Handling all the Reconciliation from Customers to Vendor End. Taking care the all information about store sale through communication or software Daily taking the update from sales Department and and generate the report Taking care all sales target and incentives for all sales Team
SPICE MOBILE RETAIL (Corporate Office)
Period: - 1st Nov 2007 to 31-Dec-2009MIS Executive Come Sales Coordinator (Commercial department)
Spice Mobiles Retail Ltd. is the India’s 2nd Mobile Retail chain Co. It is Running under the SPICE TELICOMM (MODI GROUP) and having 600 Mobile-Stores in different 40 cities in India.
Responsibilities
Preparing all the MIS of Mobile Sales and stock Maintaining MIS Daily weekly and Monthly Coordinate with Sales team Sales Head .BDM ,RSM,ZBH for Sales Information Daily making target achievement Report of All sales Department Spread the all scheme to all Sales Manager. Communication with Field Service Organization in regards of order related information (delivery information, stk
availability information.) Taking care of all Customer issues and supporting them, and Resolve Taking care the all information about store sale through communication or software Warehouse / Logistic Stock Management. Brand wise SKU wise Report, model wise citywise,zone wise Sales and stock Report Coordination between logistic(wh) and stores for stock and sales data Maintaining Data for 700 Stores. Taking care of Supply chain Management. Daily MIS For making stock Indent as per Requirement Daily MIS For basis sales and stock Management report. Daily MIS For basis stock tracking Report. Daily Basis Report for Inventory Control Management
2- APPLICOM E-SERVICESPeriod: - Jul 2006 – May 2007MIS Executive Come (Customer supporting Executive)Applicom E-service Company is the (BPO) Business Process Outsourcing Co.Its work for the Vodafone Telecommunication for the Customer Help andPostpaid plan up-selling.
Role & Responsibilities
Data maintenance, Analysis & Preparation of MIS Reports based on tool MS-Excel & Siebel Media 7.8 (CRM software) Hardcore B2C Relationship Direct Postpaid plan up sell to the Customer. Check daily base active & inactive status of customer. Coordination with TL (Team Leaders) and other departments for field operations. Handling all Service Request on CRM Software Siebel. Handling Customer Service Queries, Complaint etc. based on CRM tool. Compilation of audits data by TL in the region.
Key Skills
ERP - (CRM software).MS-Excel (write & edit formulas, and Function as VLOOKUP, HLOOKUP, SUMIF, IF, AND, OR, COUNTIF, TRIM, CONCATENATE EXPERT IN PIVOT TABLE, CHART .PPT etc.) and Macros, Index match Formulas.
Technical Skills:Operating System Windows XP, 2000, 2003, 2007
Package - MS Office 97-2003 & 2007, 2010
ERP------- ORACLE AND ETP & E-BIZ
Technical Qualification
‘A’ Level from DOEACC Society (Equivalent to BCA)‘O’ Level from DOEACC Society
Educational Qualification:
1. Post-Graduation Diploma in Retail Management (PGDRM) from IMT GHAZIABAD in 2008.2. MBA from IGNOU in Sales and Marketing 2014.3. Graduation from Gorakhpur University in 2007.4. 12th from UP BOARD in 2002.5. 10th from UP BOARD in 2000.
Personal Details:
Fathers Name : Late Kasha Nath TripathiMarital Status : SingleDate of Birth : 7th APR 1984Language : English, Hindi
Place: ----Delhi------------------Date: ---------------------- (Rajeev Tripathi)
‘A’ Level from DOEACC Society (Equivalent to BCA)‘O’ Level from DOEACC Society
Educational Qualification:
1. Post-Graduation Diploma in Retail Management (PGDRM) from IMT GHAZIABAD in 2008.2. MBA from IGNOU in Sales and Marketing 2014.3. Graduation from Gorakhpur University in 2007.4. 12th from UP BOARD in 2002.5. 10th from UP BOARD in 2000.
Personal Details:
Fathers Name : Late Kasha Nath TripathiMarital Status : SingleDate of Birth : 7th APR 1984Language : English, Hindi
Place: ----Delhi------------------Date: ---------------------- (Rajeev Tripathi)