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Patrick O’Neill
(561) 891-9168 E-Mail: [email protected]
P.O. Box RCHM 54 9907 Universal Blvd. Orlando, FL. 32819
Education University of Central Florida Anticipated May 2016 Rosen College of Hospitality Management Bachelor of Science in Restaurant and Foodservice Management
Experience Rosen Resorts and Hotels at the Rosen Shingle Creek, Server December 2014 – Present
Responsible for providing outstanding guest service to the guests by efficiently serving foods and beverages in a timely manner.
Prepare and maintain a clean and orderly work station to allow for premier customer service.
Handle all guest requests in an appropriate fashion while meeting the standards of a Rosen Hotels employee.
Prepare and serve all guest alcoholic beverages providing knowledge of each specific drink.
University of Central Florida Housing Department, Resident Assistant April 2015 – Present
Facilitate a positive community among the residents of the on campus housing.
Responsible for providing a safe and comfortable residential environment.
Serving as a Department and University role model for the residents of the community.
Responds and controls times of crisis and helps residents in times of need or distress.
Publix Super Markets, Deli Associate September 2012 – December 2014
Handled transactions of products to the customers.
Prepped, cooked and sold food products to guests in a timely manner.
Ordered, received and organized supplies and products used in the department, using the First In First Out system. Used correct serve safe sanitation practices when cleaning equipment and areas when closing.
Jonathan’s Landing Country Club, Jupiter, FL, Sous Chef January 2012- June 2012
Prepared and cooked food in all sections of the restaurant, including salad station, fry station, grill station, sauté station, and the serving station.
Organized and planned the food arrangements for events for the restaurant and its members. Burrito Bros, Jupiter, FL, Cashier, Server, Busser November 2010- May 2012
Controlled the front of the house aspect of the restaurant. Responsible for $2,000 when using the cash register.
Skills
Knowledgeable in providing premier customer service and excellent public relations .
Held responsibility in two separate jobs while being a full time student.
Skilled in Microsoft Word, Power Point, Excel.
Strong ability to multitask and provide high end results. Educated on how to deal and facilitate issues between residents and staff.