STEPHANIE S. AYERS6613 Simmons Drive (817) 320-7206 cellNorth Richland Hills, TX. 76182 (817) 576-4119 cell

tepiayers@yahoo.comStephanie.ayers@xchanging.com

PROFILE

Highly motivated Human Resource professional with most recent emphasis in benefits and payrollmanagement. Seeking a human resource position with a company that is high energy, and affordsopportunity for professional challenge and personal growth and will utilize my professionalexpertise and proven managerial, organizational and communication skills.

PROFESSIONAL EXPERIENCE

CAMBRIDGE INTEGRATED SERVICES GROUP, INC., an Xchanging company (Carrollton,Texas) – company sold in May 2011SCANDENT GROUP, INC.XCHANGING AMERICAS (Work from home Aug 2011 – Present)

Xchanging Solutions USA, Inc., formerly Scandent Group, Inc.Xchanging System & Services, Inc.Xchanging Service, Inc.SBB Services Inc. dba MarketMaker4

Director Benefits/Payroll – Xchanging US May 2010 – PresentBenefits/Payroll Manager November 2004 – April 2010Corporate Human Resources

Overview of employment with Cambridge/Xchanging – Began working for Cambridge IntegratedServices Group in November 2004 which split out on its own from AON Group on January 1, 2005.I was hired to start up and manage the benefits and payroll department. Cambridge and Scandentwere bought by Xchanging PLC in July 2008. Cambridge was sold to Sedgwick CMS in May 2011at which time I stayed with the Xchanging to manage payroll and benefits for all Xchanging UScompanies. Xchanging Services began in September 2011 and SBB Services, Inc. was acquiredby Xchanging in September 2013.

BENEFITSManage the planning, implementation and administration of US benefit programs, in order tomaintain competitive posture in the market place, and achieve efficiency and cost savings in day-to-day operations.

Implemented benefit programs and payroll processing for Cambridge beginning January 1,2005. Began administration and processing of Scandent payroll (another subsidiary of parentcompany) in July 2008. Cambridge employee base is around 1500 and Scandent employeebase is around 170. Both companies have separate benefit programs and payroll processingvendors. Began administration of Xchanging System & Services payroll and benefits in June2011, Xchanging Services payroll and benefits in Sept. 2011 and SBB Services payroll andbenefits in January 2014.

Maintained administration and management of 4 separate Xchanging US companies all havingdifferent benefit plans and vendors.

In January 2015 consolidated 4 Xchanging US company benefit programs to align all UScompanies under the same vendors/benefit plans and providing a decrease in overall cost forXchanging.

Implemented and maintain/update the Employee Self Service website for on-lineadministration.

Analyze and evaluate services, coverage, and options available through insurance andinvestment companies to determine programs best meeting needs of the organization.

Continue to advance knowledge of federal/state laws and regulations, in the ever changing(HIPAA, COBRA, FMLA, ADA, Section 125, EGGTRA, ARRA, ACA etc.) to ensure companycompliance.

Partner with broker to negotiate contracts with benefit plan providers, vendors, auditors andconsultants for comprehensive services, competitive premiums and plan administration.

Design and communicate information to employees and former employees about benefitprograms, procedures, changes, and government-mandated disclosures.

Develop recommend and monitor budget allocations for employee benefit programs. Prepare and submit data for government-mandated reports such as 5500’s. Prepare and

research data for audits on the 401(k) plan, and compile data for mid-year, year-enddiscrimination and top-heavy testing.

Manage leave of absence claims process by working with supervisors and third party providersto ensure timely return-to-work, needed accommodations, reduction in claim payments andemployer FICA reporting to Ceridian for W-2’s.

Interface with all levels of employees from preparing and presenting proposals to ExecutiveManagement, to benefit claim/compensation/payroll issue resolution with managers,supervisors and other employees.

Produce and analyze billings and remit benefit payments to carriers on a monthly basis. Process file transfers for FSA, Transit and 401k deposits to vendors each payroll processing.

HRISManage HRIS systems on a company wide basis including vendor negotiations, maintainingvendor relations, and overseeing system upgrades. Remain up to date on changes in technologyand recommend system changes as appropriate.

Implement downloads/uploads from HRIS system and coordinate transfer of data through filefeeds to external vendors, plan providers, auditors and consultants.

Modify and customize system codes, tables, reports and other system applications to meetuser requirements.

Produce reports on a monthly basis for various departments (turnover, headcount, terms & newhires etc.)

Managed successful migration from Peoplesoft to Ceridian Web product in January 2005. Introduced the US to the global HRIS system (Workday) in 2014. Worked with Workday

implementation team to produce and test a payroll interface from Workday to the Ceridianpayroll system to maintain integrity between the two systems. Also was lead in training andemployee questions on the Workday system for the US

PAYROLLManage the daily activities of four centralized multi-state payroll systems.

Ensure timely and accurate processing of payroll records, documents, reports and payrollchecks.

Implemented and maintain time and attendance system. Manage changes and updates to timeand attendance system to ensure integrity of data between the HRIS system and the time andattendance system.

Execute and maintain bankruptcy, child support, and all other garnishment orders. Track, manage and update employee eligibility and accruals for personal, sick and vacation

benefits. Compile and distribute semi-monthly and monthly financial reports. Audit year-end payroll reports to ensure accuracy of W-2’s and process W-2 corrections. Audit year-end payroll reports to ensure accuracy of ACA reporting and process corrections. Produce GL reporting to India for verification of payroll processing and ongoing audit

completion

Apply for state tax ID’s both SUI and SIT when hiring employees in new states

OTHER HR

Mange salary increase process from answering questions about errors or issues with theprocess of setting objectives and completing evaluations by both employees and managers inWorkday system, to running the Workday interface to Ceridian and ensuring/testing to be sureall entries are accurate and accounted for in payroll for processing. Process salary increaseletters for signatures by mangers and then ensure all letters are placed in employee files.

Ad hoc reporting based upon requests Headcount management including maintaining organization charts as well as monthly

headcount reports. Annual EEO-1 Reporting New hire on-boarding and term off-boarding Employment and salary verifications Produce letters of verification for transfers from India for Visa renewal, bank account set up,

drivers license application etc…..

TVMAX (formerly OpTel Inc.) (Dallas, Texas) December 1996 – November 2004Benefits, HR/Payroll Manager September 2002 – November 2004Benefits, HRIS & Compensation Manager March 2001 – September 2002Benefits & HRIS Manager April 1999 – March 2001Benefits Analyst December 1996 – April 1999Corporate Human Resources

Managed all company benefit plans for approximately 1900 employees. Including vendor relations,administration accuracy, regulatory compliance, strong plan performance and cost containment.Worked directly with all levels of management to develop and communicate company policies,processes and procedures for both benefits and payroll. Managed successfulmigration/implementation of HRIS system from DOS to Windows to Web version. Also managedthe day to day HRIS functions such as; customization, developing and coordinating data feeds toexternal vendors and ensuring accuracy of data entry to provide data integrity within the system.Managed and processed a centralized multi-state payroll for approximately 1900 employees on abi-weekly basis. Managed unemployment, workers compensation and leave of absence claims.Prepared and submitted government-mandated reports, (5500’s, EEO). Interface with all levels ofemployees offering problem resolution to any benefit, payroll or HRIS issues.

LOMAS AMINISTRATIVE SERVICES (Dallas, Texas) January 1995 – December 1996Benefits Administrator June 1995 – December 1996Human Resources Assistant – Client Services January 1995 – June 1995Corporate Human Resources

Administered all benefit plans for approximately 1200 associates. Daily processing and informationmaintenance of HR/Payroll system. Worked directly with all levels of employees withinorganization to communicate company policies, processes and benefits. Worked with all areas ofHuman Resources to obtain necessary information and help with special projects. Maintainedconstant communication with all active associates and retirees to answer questions and offersolutions to all benefit personnel and human resource problems.

FOOTACTION U.S.A. (Dallas, Texas) May 1989 – November 1994Benefits/Payroll Coordinator November 1992 – November 1994Assistant Personnel Administrator May 1989 – November 1992Corporate Human Resources

Administered all benefit plans and processed weekly payroll using integrated Personnel/Payrollsystem for approximately 3000 associates nationwide. Administered all other day-to-day functionsof personnel administration, payroll services and record keeping.

Computer Proficiencies: Microsoft Excel, Word & PowerPoint, Ceridian (Web)

Third Party Computer Proficiencies:Benefits – (Plan administration websites) Aetna; Cigna, UHC, Metlife, Delta Dental, VSP,Discovery Benefits, UNUM, Principal401(k) – (Plan Sponsor websites) Merrill Lynch, ING, Iron Financial, Fidelity, NationwidePayroll - Ceridian; (HPW, Self-Service, Time & Attendance, Ceridian Benefit Services), Paycom,Paychex & Workday

EDUCATION

BBA, Journalism, Texas Tech University 1988