results map

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Moving away from an activity-based model

FOCUS COMMUNICATIONS ON DELIVERING RESULTS

STRATEGY

The art and science of directing a systematic plan of action to achieve a specific result

Objectives > Evaluation RESULTS

Start with the end in mindWhat does success look like?

PLAN

Communications > The Organization

DRIVING ALIGNMENT

Turn information into insight

IMPLEMENT

Use strategy to design the tactical mix

Communication is about the message

Integrating Mediating Coaching

COMMUNICATIONS LEADERSHIP

Identify what you need to know > Indicators...and how you’ll know it > Measurement

EVALUATE

THE CHALLENGE

Finding an evaluation model that maps to our business

EVALUATION FRAMEWORK

360° Perspective on Indicators of Performance

RESULTS

CORPORATE COMMUNICATIONSAchieving Positive Change

RESULTS MAPTM

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