restaurant checklist preparing your locations for a full
TRANSCRIPT
Preparing your locations for a full-capacity reopening
RESTAURANT CHECKLIST
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Restaurant owners and operators: Use this checklist to prepare your locations
for a full-capacity reopening that’s smooth, sensible, and in line with the latest
science and public guidelines.
Building facade
Damage to front, sides, or back
Broken windows
Broken doors
Evidence of forced entry
Graffiti on exterior
Evidence of illegal dumping
Roof
Visible damage to roof
Damage to roof equipment
Waste containers
Containers missing
Containers full
Waste near containers
Landscaping
Grass needs mowing
Weeds need removal
Trash pickup needed
Parking lot
One or more lights out
Newly-opened potholes
Signage
Broken signage
Missing signage
Lettering or menus not illuminated
Drive-thru lanes
Lane striping fading or gone
Concrete guides showing damage
Garbage cans damaged or missing
Drive-thru windows
Air curtain machine not blowing or turning on
Automatic windows not opening properly
Exterior checklist
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Alarm system
Alarms inactive
Unable to disengage alarms
Unable to re-engage alarms
Cash management
Safe no longer on site
Unable to open safe
No cash to conduct business
Cash wraps not powered
Cash wraps not intact
Evidence of cash missing
Leaks
Roof leaks above cashiers and customer line
flow areas
Roof leaks in areas of seating/customer
congregation
Roof leaks in bathrooms
Roof leaks in staff break rooms
Floors wet from active roof leak
Flooring shows water damage
Wet ceiling tiles
Bathrooms (both customer and staff)
Broken pipes
Water not turned on for sinks/toilets
Sewage smells
Not stocked with toilet paper
Not stocked with soap and sanitizer
Electrical
General power outage
Breaker box is set to Off position
One or more lights out
Broken lighting fixtures
Hanging wires
Electrical fire smell
HVAC systems
No power to thermostat
Current thermometer reading is _______
degrees F
Heating isn’t working
Cooling isn’t working
Fans aren’t working
Air vents blocked with dust
Restaurant inventory and/or merchandise
Pest activity (rodents, bugs, etc.)
Evidence of missing inventory/merchandise
Flooring
Visible damage to flooring
Damage to tiles
Trip hazards present
Doors
Main entrance/exit doors not working properly
Emergency doors not working properly
Weatherstripping shows damage
Visible damage to doors
Interior checklist
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Ovens and primary cooking equipment
Gas lines not connected
Internal thermostat doesn’t reach cooking
temperatures
Pilot light is damaged
Sensor bulbs not illuminating
Fryers
Gas lines or heating elements not operating
Burners not reaching cooking temperatures
Thermostat not working normally
Pilot light is damaged
Exhaust fans (in-wall and overhead hood
filter exhausts)
Fan blades do not move at all
Motors generating buzzing or grinding
sounds
Fans moving in reverse
Ice makers
Internal temperature is consistently ______
degrees F
Unit takes too long to release ice
Ice volume is consistently low during
operating hours
Unit creates ice, but ice is soft
Leaks from unit
Refrigerators and coolers
Evidence of spoiled food
Units not cooling or freezing
Leaks from units
Physical barriers
Point-of-sale sneeze guards not stocked
Stand-up barriers between tables not
stocked
Social distancing measures
Social distancing floor tape not available
Social distancing floor stickers not available
COVID-19 information
Signage not visible in common dining areas
Signage not visible in public and private
restrooms
Restaurant equipment
COVID-19 precautions
About SMS AssistSMS Assist is redefining the way service providers and property owners work together by delivering
unprecedented transparency and control within the facilities maintenance industry. Retail stores, banks,
restaurants, rental homes, and more make up the more than 200,000 properties that rely every day on our
technology platform, in-house subject matter experts, and 24/7 support. We leverage our network of 20,000
providers across more than 55 trades to deliver an exceptional maintenance experience to the communities
where we live and work. Get in touch to learn more: [email protected].
Have a lot to do before your restaurants reopen? We’re just a phone call away. Get in touch with SMS Assist to learn more about our tailored programs: 866.663.0866.