resilience and wellbeing of project managers, pmi ......1 resilience and wellbeing of project...

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Resilience and Wellbeing of Project Managers,

PMI Mentoring Mid-Year 2016 Event

Anna Bakhmoutski, PMI Melbourne Mentoring Manager

22nd of June 2016

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Agenda

PMI Melbourne Mentoring

1. 5:30 to 6:00. Registration and opportunity to talk to other members

about mentoring and importance of resilience for project managers.

2. 6:00 to 6:10. Welcome from Melbourne PMI Board and Melbourne PMI

Mentoring Management Team

3. 6:10 – 6:20. Introduction to project managers’ wellbeing by Robyn

England

4. 6:20 – 7:00. Project Management Talent Triangle by Michelle

Turner

5. 7:00 – 7:25. Wellbeing of project managers by Robyn England

6. 7:25 – 7:30. Thanks and close

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Welcome from Melbourne PMI Board

and Melbourne PMI Mentoring Manager


• This event was fully booked (120 people) 2 weeks prior with members on the

waiting list!

• New Melbourne PMI Chapter President – Annie Sheenan

• New Melbourne PMI Chapter Vice-President – Mark Lowy – Mentoring program

sponsor and long term mentor on the program

• Our Mentoring community is growing! We currently have 320 active members and keep

growing

• 2016 Kick-off in the format of Speed-Dating was very successful and resulted in

approximately 30 new pairing connections

• I believe that every mentee currently has a mentor and every mentor has a mentee. If

you are not paired, please contact me on:

[email protected]

mailto:[email protected]

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Opportunity to join Mentoring Event

Management Team


Clyde Perera

• Due to several Mentoring Event Management Team members moving overseas and

interstate, we are happy to welcome new mentoring team volunteers who would like to

assist with event management and preparation

• Time commitment is approximately 1 hour per month

• If you are interested, please email on:

[email protected]


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Introduction to project managers’ wellbeing

- Robyn

Quote from a very wise person:

“Projects are not business as usual.”

Presentation Title

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Skills:

• Deal with constantly changing scope

and timeframes and priorities whilst

staying cool as a cucumber

• UN level negotiating skills –

specialises in negotiating with

children and terrorists

• Manage up, down & sideways

Qualities:

• Extraordinary ability to ‘make it

happen’

• Exceptional critical thinking coupled

with a warm and personable

approach

• Patience of a saint

A Project Manager’s job…

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Project practitioner skill set


• PMI Talent Triangle goes beyond the focus on technical skills,

recognising that leadership, strategic and business

management skills are critical for the project practitioner.

• Arguably, project practitioners need an additional skill set - the

capacity to manage the stress and strain arising from multiple

demands in a complex, uncertain and sometimes ambiguous

business environment.

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PMI Talent Triangle


Source: The PMI Talent Triangle-Your Angle on Success, 2015, and PMI Navigating

Complexity 2013.

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What is stress?


A state of mental or emotional strain or tension resulting from adverse or

demanding circumstances (Oxford Dictionary).

Job stress is a condition where job related factors interact with the worker to

change (disrupt or enhance) psychological or physiological condition such that

the person (mind and~or body) is forced to deviate from normal functioning

(Beehr and Newman, 1978).

Stress regarded as either positive (enhancement) or negative (disruption).

• Eustress – positive or energising stress

• Distress – painful and de-motivating

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Employer obligations


The Occupational Health and Safety Act 2004

(OHS Act) requires employers to provide

and maintain a working environment that

is safe and without risks to health

(including psychological health) for

employees, so far as is reasonably

practicable.

Source: Preventing and managing work-

related stress by Worksafe Victoria, April

2016. Free to download.

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Sources of stress from the workplace


Organisational factors include:

• work demands (emotional, mental, physical)

• low levels of control over work

• poor levels of support by supervisors and colleagues

• lack of role clarity and role conflict

• poorly managed relationships

• poorly managed change

• Incivility

Source: Preventing and managing work-related stress by Worksafe Victoria, April

2016. Free to download.

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Sources of stress from profession


Projects are undertaken in complex, uncertain and sometimes ambiguous

business environments. This creates additional sources of stress.

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Consequences of stress


High Levels

of Stress

Physiological

Symptoms Behavioral

Symptoms

Psychological

Symptoms

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Consequences of stress


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Managing stress


Individual approaches

• Implementing time management methods

• Increasing physical exercise

• Relaxation training

• Expanding social support network

• Developing resilience

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What is resilience?


The process of negotiating, managing, and adapting to significant sources of

stress or trauma. Assets and resources within the individual, their life and

environment facilitate the capacity for adaptation and ‘bouncing back’ in the

face of adversity.

Source: Windle, G. (2011). What is resilience? A review and concept analysis.

Reviews in Clinical Gerontology, 21(02), 152-169.

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Resilience at work


Source: McEwen (2014)

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Developing work resilience

Evidence supports 7 areas:

• Living authentically: Knowing and holding onto personal values,

deploying personal strengths, and having a good level of emotional

awareness and regulation.

• Finding one’s calling: Seeking work that has purpose, a sense of

belonging and a fit with core values and beliefs.

• Maintaining perspective: Having the capacity to reframe setbacks,

maintain a solution focus, and manage negativity.

• Managing stress: Using work and life routines that help manage

everyday stressors, maintain work life balance, and ensure time for

relaxation. Source: Winwood, P. C., Colon, R., & McEwen, K. (2013). A practical measure of workplace resilience: Developing the resilience at work

scale. Journal of Occupational and Environmental Medicine,, 55(10), 1205-1212.

RMIT University© Managing Project Teams 18

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Developing work resilience

• Interacting cooperatively: Refers to a workplace work style that

includes seeking feedback, advice, and support as well as providing

support to others.

• Staying healthy: Maintaining a good level of physical fitness and a

healthy diet.

• Building networks: Developing and maintaining personal support

networks (which might be both within and outside the workplace).

Source: Winwood, P. C., Colon, R., & McEwen, K. (2013). A practical measure of workplace resilience: Developing the resilience at work

scale. Journal of Occupational and Environmental Medicine,, 55(10), 1205-1212.

RMIT University© Managing Project Teams 19

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How resilient are you?


Handout one: resilience exercise.

Handout two: resilience self assessment and information on building

resilience.

Handout one: Complete section 2 for the resilience exercise (page 2).

Once you have completed section 2, score your level of resilience using

handout two.

If you would like your results to be included in our current study of project

practitioner resilience, please complete all sections in handout one and

give to Michelle OR complete an online version.

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Mischief and

mayhem?

Can’t see the wood for

the trees?

Managing Muppets?

Exhausted?

• What did you do?

• Who did you talk to?

• Helped someone else

in that position?

Mischief and

mayhem?

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Mischief and

mayhem?

• Practical advice?

• Emotional support?

• Both?

• Did it need to be

another PM?

Feedback… what did you need?

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Turning the vicious circle around ………

Motivation

Capacity Capability

Mentoring

How do we make

people feel safe?

Applies to

project

teams too!

Turning the vicious circle around ……

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Project Management – left or

right brain?

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The flip side of critical thinking…........

The Tetris effect…….

What is it?

How I made the made

the monster…….

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Care of the soul

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Mentoring pairs? Let us know

Talk to the other half of your

mentoring pair:

Talk to Robyn or Anna

afterward

…..or

Email Anna at:

[email protected]

November – a celebration of mentoring

e.g. How you do goal-setting ?

If it seems daunting,

we can do it

interview style

November –

a celebration of mentoring

Experienced Mentors?


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THANK YOU to the Mentoring Team and

Guests


Clyde Pereira - Thank you for the website management and for record number of

mentees!

Steve Swift – Thank you for organising food, drinks and general event management

expertise

Robyn England – Thank you for the brilliant idea of the workshop on well being of

project managers, we all need it!

Michelle Turner – Thank you for sharing your extremely important and relevant

research with us

Mark Lowy – Thank you for supporting our program in many ways!

All who have joined us today – Thank you for giving away 2 hours of your time

trusting us that it will be well spent

resilience and wellbeing of project managers, pmi ......1 resilience and wellbeing of project...

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